2002 Honda Civic Complaint Log

I TOOK VEHICLE FOR AIR BAG INFLATOR RECALL, DRIVER SIDE AND PASSENGER SIDE, AT AUTONATION HONDA 385, IN MEMPHIS, TN. THEY HAVE DONE THIS WORK ON JUNE, 23, 2015. BUT DEALER STATES NEW SRS UNIT NEEDED AT MY COST OF ABOUT $ 800.00, OTHERWISE AIRBAG IS NOT GOING TO COME OUT AT THE TIME OF ACCIDENT . I CALLED HONDA, HEADQUATER, THEY REFUSE TO REPLACE SRS UNIT. I AM STILL AT SAFETY RISK OF DRIVING VEHICLE IF AIR BAG IS NOT GOING TO WORK. I FILL THE ISSUE OF AIR BAG AND SRS UNIT BOTH ARE CONNECTED TO EACH OTHER FOR AIR BAG TO WORK AT THE TIME OF ACCIDENT, AND HONDA SHOULD REPLACE SRS UNIT ALSO UNDER SAFETY RECALL WITH AIR BAG REPLACEMENT CAMPAIGN.

TAKATA RECALL SRS LIGHT IS DIDN'T GO OFF. I TRIED RESET MY SRS LIGHT, BUT CAMEBACK SRS LIGHT IS ON. I DOUBT MY AIR BAG IS TAKATA ALSO AND IT'S NOT WORKING RIGHT.

I CONTACTED MY LOCAL HONDA DEALER IN ORDER TO MAKE AN APPOINTMENT TO GET TAKATA AIR BAGS REPLACED. I WAS PREVIOUSLY INFORMED BY HONDA THAT MY CAR WAS INCLUDED IN THE TAKATA AIR BAG RECALL AND I DID A SEARCH OF YOUR WEBSITE USING MY VIN NUMBER AND CONFIRMED THAT MY CAR WAS PART OF THE RECALL. WHEN I SPOKE WITH THE LOCAL HONDA DEALERSHIP, THEY SAID I HAD TO HAVE SOME PAPERWORK THAT WOULD HAVE BEEN SENT BY HONDA IN ORDER TO HAVE THE AIR BAGS REPLACED. WHEN I TOLD THEM I NO LONGER HAVE THE PAPERWORK, THEY STATED THAT THERE IS NOTHING THEY CAN DO AND THEY WILL NOT REPLACE THE AIRBAGS. I AM AFRAID TO DRIVE THE CAR BUT I NEED IT TO GET TO WORK. CAN YOU HELP RESOLVE THIS? THE HONDA DEALER CONTACT INFORMATION: CHAPMAN HONDA 4646 E. 22ND ST TUCSON, AZ.85711 520-445-4024

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. WHILE DRIVING AT 25 MPH, AN ABNORMAL NOISE WAS HEARD FROM THE FRONT END OF THE VEHICLE WHEN SHIFTING GEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. MA 10/5

TL* THE CONTACT OWNED A 2002 HONDA CIVIC. WHILE THE CONTACT'S VEHICLE WAS STOPPED, A SECOND VEHICLE CRASHED INTO THE REAR BUMPER PUSHING THE VEHICLE INTO A THIRD VEHICLE AND CAUSED SIGNIFICANT DAMAGE TO THE FRONT END. DURING THE INCIDENT, THE FRONT PASSENGER SIDE AIR BAG DEPLOYED BUT THE FRONT DRIVER SIDE AIR BAG DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE NECK, BACK, LEFT ARM, BOTH KNEES, AND BRUISING OF THE CHEST. MEDICAL ATTENTION WAS REQUIRED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 178,000.

BELTED DRIVER OF A 2002 HONDA CIVIC AT 30 MPH, REAR-ENDED ANOTHER VEHICLE AND THE FRONTAL AIRBAG DID NOT DEPLOY UNTIL AFTER THE ACCIDENT. DRIVER HIT HER HEAD ON STEERING WHEEL, HIT CHIN WHERE HORN IS. SUSTAINED BUMP ON HEAD. BURN ON ARM FROM BAG DEPLOYMENT AND NECK STRAIN. KNEE HIT THE DASH RESULTING IN STITCHES. UPDATED 09/15/15*LJ UPDATED 11/16/2017*CN

2002 HONDA ACCORD. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP WITH DRIVER AND PASSENGER AIRBAG INFLATOR RECALL NOTICE REPAIRS. *SMD THE CONSUMER STATED THE INFLATORS WERE REPLACED ON APRIL 11, 2015.*JB

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON MY RETURN HOME FROM WORK AS I SLOWLY CAME TO MY DRIVEWAY CAR SUDDENLY ACCELERATED ON ITS OWN TRIED TO BRAKE TO STOP THE BRAKES DID NOT HELP CAR HIT THE GARAGE DOOR THAT WAS CLOSED STILL SPEEDING INSIDE THE GARAGE LIKE WILD BULL. THERE WAS AN OLD MERCEDES BENZ AND A MOTORCYCLE INSIDE THE GARAGE AMONG OTHER STORED GOODS THAT STOPPED THE CAR MOVING ANY FURTHER IF THE MERCEDES WAS NOT THERE I WOULD HAVE BEEN KILLED BY HITTING THE CONCRETE WALL OF THE GARAGE. THERE IS LOTS OF DAMAGE AT THIS TIME IN MY GARAGE AND LOTS OF DEDUCTIBLES I HAVE TO PAY TO GET THINGS FIXED, FOR SOMETHING OF NO FAULT OF MINE. I AM SO GLAD IT DID NOT HAPPEN BEFORE FEW MINUTES WHEN I WAS STILL ON THE ROAD AT A TRAFFIC HOUR AFTER WORK BETWEEN 6 TO 7 PM ON FRIDAY APRIL 10TH. DURING THIS ACCIDENT MY GARAGE FILLED WITH SMOKE I WAS TERRIFIED THINKING OF FIRE HAZARD NEXT I THREW MYSELF OUT OF THE CAR THEN CAME AND TURNED OFF THE CAR CALLED FIRE DEPARTMENT THEY CAME AND SAW THE GARAGE FULL OF SMOKE BUT THANKFULLY NO FIRE HAZARD. I AM LUCKY THIS DID NOT HAPPEN ON THE ROAD AND I AM THANKFUL I AM ABLE TO REPORT THIS SO SOMEONE ELSE WILL NOT GO THROUGH SOMETHING LIKE THIS. *TR

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V370000 (AIR BAGS), NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS), AND NHTSA CAMPAIGN NUMBER: 12V136000 (EXTERIOR LIGHTING). THE CONTACT MENTIONED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART NEEDED FOR REPAIR WAS UNAVAILABLE AND THAT THE VEHICLE WOULD NEED TO BE INSPECTED PRIOR TO THE PART ORDER BEING PLACED TO THE MANUFACTURER. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE ACCELERATION IS STICKING AND THE SPEED WILL DROP TO 0 IF CLIMBING UP A HILL USING CRUISE CONTROL.

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/6/15*CN UPDATED 04/09/15*JB

TRANSMISSION FAILED WITHOUT ANY WARNING SIGNS ON 2001 HONDA CIVIC. MANY OTHER USERS HAVE HAD SAME ISSUE. *TR

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V136000 (EXTERIOR LIGHTING), 14V351000 (AIR BAGS), AND 14V349000 (AIR BAGS). THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

"TAKATA RECALL" - I HAVE GONE TO TWO DIFFERENT HONDA DEALERSHIPS TO HAVE MY AIRBAGES REPLACE AND BOTH DEALS HAVE INFORMED ME THAT THE PARTS ARE NOT AVAILABLE. I HAVE TAKEN MY CIVIC TO OURISMAN'S HONDA OF LAUREL ON 10/18/14 AND 10/27/14. I CONTINUED TO CALL AND TAKE MY CAR TO BE SERVICE AT THAT LOCATION ABOUT FOUR MONTHS BEFORE TAKING MY CAR TO POHANKA HONDA CAPTIOL HEIGHTS. MY FIRST INQUIRE ABOUT THE AIRBAGS WAS ON 2/20/15. THEY ALSO STATED THAT THEY DID NOT HAVE THE PARTS. IT'S BEE OVER YEAR AND NO ONE HAS REPLACE THE AIRBAGS OR CONTACTED ME TO BRING MY CALL IN. I CALL POHANKA HONDA TODAY (8/16/16 @ 6:35) AND WAS INFORMED THAT THERE IS NOT A RECALL ON THE AIRBAGE FOR MY VIN. HOWEVER, THE PAPERWORK DATED 2/20/16 INDICATES THAT AIRBAGE REPLACEMENT WAS NOT COMPLETED. I DO NOT UNDERSTAND WHY ITS BEEN OVER AN YEAR AND NO ONE HAS CONTACTED ME TO REPLACE MY AIRBAGS.

I RECEIVED A RECALL NOTICE VIA MAIL SEVERAL MONTHS AGO. I FIRST VISITED THE HONDA DEALER IN BURLINGTON MASSACHUSETTS IN FEBRUARY THIS YEAR AND I WAS TOLD THEY WOULD CALL ME WHEN THEY HAD THE PART NEEDED TO FIX THE CAR. BY THE END OF JULY, I HAD ALREADY RECEIVED A SECOND LETTER REGARDING THE SAME ISSUE AND THE HONDA DEALER STILL HADN'T CALLED ME. I WENT THE FOLLOWING WEEK AGAIN, SHOWED THEM THE LETTER AND THEY TOLD ME THEY WOULD CALL ME THE NEXT YEAR. AS FOR NOW, THEY HAVE NOT DONE SO. IT HAS BEEN ALMOST A YEAR! THIS IS A PROBLEM THAT CAN ACTUALLY KILL PEOPLE, THIS CAN NOT BE TAKEN AS A JOKE. THIS IS NOT ACCEPTABLE.

MY PASSENGER HEAD LIGHT IS OUT AGAIN. IT HASN'T HAPPENED IN A YEAR BUT IN THE PAST BOTH LAMPS HAVE WENT OUT MULTIPLE TIMES. I SAW THERE WAS A "SILENT " RECALL ON THE HEAD LIGHTS IN 2012, HOW DO I FIND OUT IF THIS IS THE PROBLEM? I'M THE ONLY OWNER. *TR

I WAS ON MY WAY HOME FROM WORK AND I HAD A HORRIBLE CAR ACCIDENT I HIT A 80,000 LB STEEL TRUCK MY AIR BAGS DEPLOYED SO HARD IT BROKE MY STERNUM COME UP HIT MY CHIN BUSTING IT OPEN AND CHIPPING MY FRONT TOOTH. IT ALSO BROKE MY SHOULDER IN 3 PLACES FROM THE SEAT BELT AND AIR BAG TOGETHER. I HAVE BAD INJURIES FROM THE ACCIDENT AND CANNOT WORK FOR A YEAR OR MORE. *TR

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT STATED THAT THE PASSENGER SIDE LOW BEAM HEADLIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE HEAD LAMP AND FUSE. THE FAILURE RECURRED AFTER THE REPAIR. IN ADDITION, AN UNKNOWN WARNING INDICATOR ILLUMINATED AND THE AIR CONDITIONER BECAME INOPERABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300,000. MA 09/25 UPDATED 11/08/2017*CN

I HAVE A 2002 HONDA CIVIC SI AND I LIVE IN WETLANDS IN FL. I HAVE NEVER RECEIVED A RECALL FOR AIRBAGS AND I CALLED HONDA TO FIND OUT WHY NOT AND WHAT COMPANY MADE THE AIRBAGS. THEY STATED THAT THERE IS NO WAY TO ACCESS EITHER INFORMATION AND THEREFORE THEY COULD NOT HELP ME. THEY OFFERED NO ROUTE TO ADDRESS MY CONCERNS. *TR

THE SRS LIGHT HAS BEEN CONSTANTLY ON. THE DEALER SAYS IT IS NOT THE RESULT OF FAILED SEAT BELTS OR AIRBAGS. POSSIBLE FAULT IS THE COMPUTER. I DO NOT FEEL THAT THE COMPUTER FAILURE IS AS A RESULT OF ANYTHING I HAVE DONE. IT HAS BEEN ON FOR MANY YEARS. I DO FEEL THE RESPONSIBILITY RESTS WITH THE CORPORATION TO PRODUCE A CAR THAT DOES NOT EXHIBIT THIS BASIC DYSFUNCTION.

TL* THE CONTACT OWNS 2002 HONDA CIVIC. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY HONDA HAS THE BAD AIR BAG INFLATORS THAT CAN BREAK APART AND INJURE OCCUPANTS AND CUT THE AIR BAG. THE RECALL TO REPLACE THESE INFLATORS IS LISTED ON THE HONDA WEB SITE AS ONLY APPLYING TO VEHICLES IN HOT/HUMID CLIMATES. THAT WAS SUPPOSED TO CHANGE. I HAVE NOT RECEIVED A RECALL NOTICE BECAUSE I LIVE IN WYOMING. I WANT TO KNOW WHY HONDA HASN'T RECALLED ALL AFFECTED VEHICLES, REGARDLESS OF LOCATION. *TR

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS), WHICH INCLUDED THE PASSENGER SIDE AIR BAG, WAS RECEIVED IN JANUARY OF 2015. AFTER CONTACTING THE DEALER, THE CONTACT WAS INFORMED THAT THE DRIVER SIDE AIR BAG WAS ALSO DEFECTIVE AND NEEDED TO BE REPLACED. THE PARTS NEEDED TO REMEDY THE FAILURE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I BELIEVE THAT AMERICAN HONDA AND DICK HANNAH HONDA OF VANCOUVER WA HAS FAILED AND IS UNABLE TO REMEDY THE DEFECT IN MY CAR, W/OUT CHARGE, WITHIN A REASONABLE PERIOD OF TIME FROM THE FIRST TIME I CONTACTED THEM ( MORE THAN 60 DAYS) THIS IS A RECALLED AIRBAG THAT THE DEALER HAS STATED THAT WILL TAKE THEM AT LEAST 3 MONTHS TO GET THE PARTS IN. *TR

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V320000 (AIR BAGS) AND 15V370000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

IGNITION KEY SUDDENLY WILL NO LONGER GO INTO IGNITION. COULDN'T GET KEY TO GO INTO IGNITION. FINALLY GOT KEY TO GO IN BUT FEELS STICKY AND CLUNKY AND WILL NOT TURN IN LOCK SO VEHICLE WILL NO LONGER START. STRANDING DRIVER AND PASSENGERS. *TR

LETTER FROM SENATOR SHAHEEN ON BEHALF OF CONSTITUENT RE COMPLAINT WITH NHTSA (ATTN: PETER CLARK) *TGW 2002 HONDA CIVIC. CONSUMER WOULD LIKE TO HAVE THE TAKATA AIR BAGS DISCONNECTED IN HER VEHICLE. *JB

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED OUT OF GEAR WHILE BEING OPERATED AT VARIOUS SPEEDS. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN FLUSHED THE TRANSMISSION FLUID HOWEVER THE FAILURE RECURRED. THE CONTACT REPLACED THE TRANSMISSION HOWEVER AFTER BEING OPERATED FOR 60,000 MILES, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

MY DAUGHTER (18 YRS. OF AGE) RECENTLY PURCHASED A 2002 HONDA CIVIC AND WAS INVOLVED IN AN AUTOMOBILE ACCIDENT. IN THIS ACCIDENT THE UNFORTUNATE THING WAS HER AIR BAG DID NOT DEPLOY AND HER CHEST HIT THE STEERING WHEEL. SHE WAS TAKEN BY AMBULANCE TO A LOCAL HOSPITAL. X-RAYS WERE DONE AND SHE WAS JUST BRUISED AND NO BROKEN BONES. SHE MAY HAVE NOT SUSTAINED ANY INJURIES IF THE AIR BAG WOULD HAVE DEPLOYED. I KNOW HONDA HAS HAD LAW SUITS FILED AGAINST THEM BECAUSE OF AIR BAGS DEPLOYING AND CAUSING INJURY, BUT IN HER CASE IT CAUSED INJURY THAT MAYBE COULD HAVE BEEN AVOIDED IF IT HAD DEPLOYED. THANKS *TR

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V370000 (AIR BAGS) AND 15V320000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL-THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V349000 (AIR BAGS) HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MF

I STILL HAVE NOT RECEIVED AN AIRBAG RECALL. THE DEALER TOLD ME MY PASSENGER SEAT AIRBAG IS IN RECALL...BECAUSE I ASKED. THE DEALER CANNOT HELP; IT HAS NO PARTS. AMERICAN HONDA TOOK MY INFORMATION WITHOUT RESOLUTION. I HAVE A CASE NUMBER FROM 10/29/14.BUT THAT'S ALL. US ODOT REFERRED ME TO YOU. THANKFULLY, MY AUTO ACCIDENT RECORD IS FLAWLESS. HOWEVER FOR THE PAST TEN YEARS [ PURCHASE DATE 2004 ] I HAVE BEEN SUBJECTED TO THE POSSIBILITY OF DEATH AND/OR SEVERE DAMAGE BY THE VERY ITEM DESIGNED TO PROTECT ME. AND NO CARES ABOUT ME, US, THE CONSUMER! MY NEXT CAR MAY NOT BE A HONDA. WOULD YOU CARE? NO. *TR

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. WHILE THE VEHICLE WAS BEING REPAIRED FOR NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS), THE TECHNICIAN INFORMED THE CONTACT THAT THE AIR BAG CABLE WAS DEFECTIVE. THE CABLE WOULD IMPEDE ON THE DEPLOYMENT OF THE AIR BAG IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,800.

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT STATED THAT THE SRS WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE AIR BAG CABLE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ALL THE BRAKE LINES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.

I BROUGHT MY 2002 CIVIC TO BEL AIR HONDA (1800 A BELAIR RD, FALLSTON, MD) ON NOVEMBER 1, 2014 TO ADDRESS RECALLS TO THE FRONT AND PASSENGER SIDE AIRBAGS. I WAS TOLD THAT PARTS HAD BEEN ORDERED PRIOR TO MY APPOINTMENT. AFTER MY SERVICE APPOINTMENT, I WAS TOLD THAT THE PARTS IN FACT WERE NOT IN STOCK AND WOULD BE REORDERED, AND I WOULD BE CONTACTED WHEN THE PARTS ARRIVED. OVER 60 DAYS LATER, ON JANUARY 26, 2015, I RECEIVED NEW RECALL NOTICES FOR THESE PROBLEMS. UPON CALLING THE DEALERSHIP, I LEARNED THAT THE PARTS HAD NEVER BEEN ORDERED. THE PARTS HAVE ALLEGEDLY BEEN RE-ORDERED BUT AT THIS TIME THE CAR HAS STILL NOT BEEN REPAIRED. *TR

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE VEERED TO THE LEFT AND CAUSED THE CONTACT TO CRASH INTO A BARB WIRE FENCE. THE VEHICLE ROLLED OVER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BRUISED NECK THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

I AM GETTING NOWHERE WITH MY LOCAL DEALERSHIP HERE IN AUSTIN, TEXAS, ( HOWDY HONDA). THE SERVICE DEPT. TELLS ME THAT ON THE DRIVERS SIDE PART # 09HOZ-14-045 IS OK, BUT PASSENGER SIDE PART # 09HOZ-14-040 NEEDS REPLACING AS A DANGER TO THE PASSENGER OF EXPLODING! THEY ARE COMFORTABLE WITH HAVING ME DRIVE MY HONDA KNOWING THE DANGER TO MY WIFE OR ANYONE IN THE PASSENGERS SEAT AS THE REPLACEMENT PART IS NOT AVAILABLE! I HAVE SUGGESTED TO THE SERVICE DEPT. AT HOWDY HONDA TO DISENGAGE THE AIR BAG SYSTEM UNTIL THEY GET THE PART/PARTS BUT I WAS TOLD THIS IS NOT A GOOD IDEA! MY QUESTION IS ; "IS IT A GOOD IDEA TO BE DRIVING AROUND WITH A TICKING TIME BOMB"! THIS DEALERSHIP HAS NOT EVEN OFFERED ME A SAFE AUTO TO DRIVE WHILE THE PART IS RECEIVED BY THEM! I AM NOT AT ALL PLEASED WITH THE LACK OF CONCERN SHOWN ME AS A HONDA OWNER! PLEASE CONTACT ME REGARDING THIS MATTER AS I AM CONCERNED FOR OUR SAFETY IN DRIVING THIS VEHICLE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE HYDRO-PLANED DURING INCLEMENT WEATHER, VEERING INTO A DIFFERENT LANE. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO FULLY DEPLOY. THE CONTACT SUSTAINED MINOR LACERATIONS, INJURIES TO THE STERNUM AND FOOT, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CONTACT STATED THAT NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HAD BEEN RECEIVED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. UPDATED 2/3/15*CN UPDAYED 02/20/15*JB

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS), BUT THE PART WAS NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THIS CAR HAS A RECALLED TAKATA AIRBAG. I FIRST CONTACTED THE DEALERSHIP IN OCTOBER AND HAVE BEEN WAITING FOR THE PASSENGER SIDE REPLACEMENT AIRBAG FOR 4 MONTHS AND HONDA HAS NOT RELEASED ANY PARTS. IS THERE ANY WAY YOU CAN HELP US? THIS IS A FIRST CAR FOR MY TEENAGE SON AND WE ARE OBVIOUSLY VERY CONCERNED THAT ALTHOUGH THIS ACCIDENT MIGHT BE RARE, THE OUTCOME WOULD BE DEVASTATING. *TR

I RECEIVED A RECALL NOTICE IN SEPT. OF 2012 FOR THE WIRING ON THE LOW BEAM HEADLIGHTS, AT THAT TIME THE DEALER DIDN'T HAVE THE PARTS FOR REPAIRS.FINALLY I AM GETTING AROUND TO GETTING IT CORRECTED.BUT WHEN I CALLED THE DEALER THEY REFUSED TO SCHEDULE THIS REPAIR BECAUSE THEY SAID THIS VIN# DOES NOT EXIST.I CALLED HONDA OF USA BUT THEY WOULDN'T SAY WHAT THE PROBLEM IS,BUT IF ISEND A COPY OF MY LICENSE AND REGISTRATION THEY WOULD REVIEW & ADVISE. MY CAR IS TITLED ,TAGGED ,REGISTERED WITH THIS VIN. NOW IT IS RECALLED.HOW AM I SUPPOSED TO PROCEED WITH RECALL 12V-136 IF THE DEALER REFUSES SERVICE. *TR

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE STALLED AND UNKNOWN WARNING LIGHTS FLICKERED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE RELAY SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT RECEIVED A MANUFACTURER RECALL NOTIFICATION FOR THE DRIVER AND PASSENGER SIDE TAKATA AIR BAGS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE RECALL REMEDIES WERE DECLINED DUE TO THE VEHICLE ORIGINALLY BEING PURCHASED IN CANADA. THE CONTACT MENTIONED THAT THE VEHICLE WAS LEGALLY IMPORTED AND MANUFACTURED IN THE UNITED STATES. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNED A 2002 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THERE WAS A LOSS OF STEERING CONTROL AND THE VEHICLE CRASHED INTO A CEMENT BARRIER. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. WHILE PARKED, THE VEHICLE WAS NOT ABLE TO START UP AFTER NUMEROUS ATTEMPTS. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RELAY PART NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.

MY CIVIC WAS PREVIOUSLY REPAIRED UNDER A RECALL TO FIX A PROBLEM WITH THE HEADLIGHTS FAILING. AT THAT TIME, THE LIGHTS HAD NOT SHOWN ANY PROBLEMS. THE DEALER REPLACED THE TERMINAL AND WIRING UNDER THE RECALL, BUT DID NOT REPLACE THE COMBINATION SWITCH FOR THE HEADLIGHTS. THEN IN JULY THE LOWBEAM HEADLIGHTS BOTH FAILED. THE DEALER SAID THE PREVIOUS RECALL WOULD NOT COVER THE COMBINATION SWITCH REPLACEMENT SO I REPLACED THE COMBINATION SWITCH MYSELF WHICH RESOLVED THE PROBLEM. THIS PROBLEM IS IDENTICAL TO THE ONE THAT THE RECALL WAS FOR ORIGINALLY AND SINCE THE COMBINATION SWITCH WAS NOT REPLACED AT THAT TIME I THINK THE RECALL SHOULD HAVE COVERED THE REPLACEMENT OF THE SWITCH NOW. *TR