NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Honda Civic. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
SAME BRAKING ISSUE REPORTED WITH THE PRIUS. WHEN BRAKING, IF YOU GO OVER A POTHOLE, RAILROAD TRACKS, ETC., IT FEELS LIKE THE BRAKES AREN'T STOPPING THE VEHICLE. IT HAPPENS EVERY TIME YOU STOP WHILE GOING OVER AN IMPERFECTION IN THE ROADWAY. THERE ARE NO CONSEQUENCES IF YOU QUICKLY TAKE YOUR FOOT OFF THE BRAKE AND REAPPLY. THIS HAS HAPPENED SINCE I PURCHASED THE VEHICLE AND I THOUGHT IT WAS A STANDARD SIDE EFFECT OF DRIVING A HYBRID. ALSO, IN RAIN OR SLICK CONDITIONS, THE ELECTRIC MOTOR KICKS IN PROVIDES ADDITIONAL POWER AT THE WRONG TIME. AGAIN, CAREFUL DRIVING KEEPS THIS FROM BEING A SERIOUS ISSUE. IF YOU QUICKLY TAKE YOUR FOOT OFF THE ACCELERATOR AND THEN REAPPLY, THE ISSUE RESOLVES ITSELF. THIS HAS ALSO BEEN HAPPENING SINCE I PURCHASED THE VEHICLE NEW. *TR
I HAVE A 2004 HONDA HYBRID THAT I BOUGHT NEW FROM AN ATLANTA, GA DEALERSHIP. IT HAS 106000 MILES. IT HAS HAD 1 TRANSMISSION REPLACED, MOTOR MOUNTS, CLUTCH AND THE SAME PROBLEMS STILL EXIST. IT SLIPS, SHAKES LIKE IT IS GOING TO EXPLODE EVEN THOUGH I TAKE OFF GENTLY AND SLOWLY. I WAS AT A REDLIGHT 12-24-09 WHEN I ATTEMPTED TO TURN ONTO I75 AND IT "SLIPPED" SO BADLY IT WOULDN'T EVEN GO. THE CAR BEHIND ME BARELY MISSED SLAMMING INTO ME. BEFORE THIS DAILY IT IS SLIPPING ON HILLS, REVVING UNEXPLAINABLE AND CREAKING AS IF IT IS GOING TO FALL APART. I HAVE HAD IT REGULARLY MAINTAINED AT THE CLEVELAND TN DEALERSHIP WHERE I LIVE. NOW I AM OUT OF WARRANTY AND CANNOT AFFORD TO TAKE IT IN. IT JUST HAD THE CLUTCH AND MOTOR MOUNTS REPLACED 2 WEEKS AGO!.. I AM A HOSPICE RN AND DRIVE MY CAR MANY MILES. I AM AFRAID I AM GOING TO KILL SOMEONE BECAUSE OF THE DANGER OF THE SLIPPING, ECT. *TR
SAFETY RESTRAINT SYSTEM (SRS) WARNING LIGHT CAME ON. READ ONLINE SEARCHES AND SAW THAT OWNERS OF THE 7TH GENERATION HONDA CIVICS FROM 2001-2004 HAVE SIMILAR ISSUES. *KB
TRANSMISSION DELAYS APPLYING POWER, SHUDDERS, THEN ENGAGES FROM STOP. *TR
TOOK VEHICLE TO HONDA DEALER 11/14/2014 FOR AIRBAG RECALL. THEY ONLY REPLACED THE PASSENGER SIDE AIRBAG. "INSPECTED DRIVER AIRBAG. FOUND IS AUTOLIV. AIRBAG IS OKAY". WHY WOULD THE DRIVER'S AIRBAG NOT NEED REPLACING?? THIS BOTHERS ME GREATLY. DO YOU HAVE A SIMPLE ANSWER? (NOTE: DATE ABOVE ON ITEM 2 IS INCORRECT - COULD NOT FIX)
I DRIVE A 2004 MANUAL HONDA CIVIC. I WAS DRIVING DOWN THE FREEWAY WITH CRUISE CONTROL SET AT ABOUT 70 MPH. SUDDENLY, I FELT MY CAR SPEED UP SUBSTANTIALLY AND WHEN I LOOK AT THE SPEEDOMETER I WAS TRAVELING OVER 85 MPH. I IMMEDIATELY CANCELED CRUISE CONTROL BUT MY CAR CONTINUED TO GAIN SPEED. I HIT MY BRAKES WHICH CAUSED MY CAR TO SHUDDER VIOLENTLY. WHEN MY FOOT WASN'T ON THE BRAKES, MY CAR CONTINUED TO QUICKLY GAIN SPEED. I ATTEMPTED TO MOVE THE CAR INTO NEUTRAL AND COAST TO A STOP, BUT WHEN I PUT THE CLUTCH IN MY RPM'S ROSE TO ABOUT 8,000 AND DIDN'T GO DOWN EVEN WHEN THE CAR WAS IN NEUTRAL. THE CAR ALSO CONTINUED TO INCREASE IN SPEED EVEN WHEN IT WAS IN NEUTRAL. I MOVED BACK INTO 5TH GEAR AND CONTINUED DOWN THE HIGHWAY GOING BETWEEN 85-95 MPH. I WAS ABLE TO MAINTAIN THAT SPEED ONLY WITH MY FOOT ON THE BRAKES. I PLACED A CALL TO 911 AND INFORMED THEM THAT I COULDN'T STOP MY CAR. THE 911 DISPATCHER CONTACTED HIGHWAY PATROL WHO SET OUT TO CATCH ME. ONCE A HIGHWAY PATROLMAN WAS BEHIND ME, I WAS INSTRUCTED TO SHIFT INTO NEUTRAL, EVEN THOUGH THE RPM'S WOULD SHOOT UP, AND COAST TO A STOP. THE CAR SHOOK ALMOST UNCONTROLLABLY WHILE I WAS SLOWING DOWN AND EVEN AT A COMPLETE STOP IN NEUTRAL ON THE SIDE OF THE ROAD THE RPM'S WERE AT ABOUT 8,000. WE HAD THE CAR TOWED TO THE HONDA DEALERSHIP WHERE THEY TURNED THE CAR ON AND WITNESSED THE RPM'S IMMEDIATELY SHOOT UP TO 8,000 AGAIN. AFTER LOOKING UNDER THE HOOD THEY COULD NOT DETERMINE A CAUSE FOR THE INCIDENT. WHEN THEY TURNED THE CAR ON AGAIN IT STARTED AND RAN NORMALLY. NO SIGNIFICANT DAMAGE TO THE CAR WAS DONE, AND LUCKILY THE FREEWAY WAS UNCROWDED SO AN ACCIDENT WAS AVOIDED. *TR
SUDDEN ACCELERATION FROM START. HAPPENS RANDOMLY. CAR GOES OUT OF CONTROL. TAPPING ON ACCELERATOR OR BRAKE BRINGS IT UNDER CONTROL. *TR
DRIVERS AIR BAG NOT WORKING. *TR
WHILE DRIVING, LOUD NON-STOP TRANSMISSION BEARING NOISE BEGAN. IN EVERY GEAR. POPS OUT OF GEAR AT TIMES. DIFFICULT TO GET INTO GEAR AT TIMES. I HAVE TO PRESS THE GEAR IN SLOWLY TO GET IT INTO GEAR AT TIMES. THIS HAS CAUSED ME DIFFICULTIES IN TRAFFIC & WHEN GEARING DOWN TO TURN OR STOP. ALMOST REAR ENDED AT TIMES DUE THIS. A TRANSMISSION MECHANIC TOLD ME HE HAS HAD SO MANY 2004 CIVICS IN FOR THE TRANSMISSION BEARINGS. HE WARNED ME THAT WHEN IT GOES OUT THE CAR MAY COME TO A STOP. ALSO, THE CAR JERKS AT TIMES WHEN I AM ACCELERATING. THIS HAS CAUSED ME TO ALMOST GET HIT WHEN MAKING A LEFT TURN WHILE PULLING OUT OF PARKING LOTS. I FEAR FOR THE FAILURE WHEN ON THE FREE WAY OR IN HEAVY TRAFFIC.
WHEN I GET IN MY VEHICLE TO DRIVE I AM NOT BEING PROTECTED PROPERLY BY MY SEAT BELT EQUIPMENT. THERE IS NO FAIL SAFE DESIGN TO PREVENT INJURY OR DEATH WHEN THE VEHICLE BEGINS TO MOVE IN THE EVENT OF HUMAN ERROR. DESIGN DIRECTLY ALLOWS HUMAN ERROR TO DISABLE THE ENTIRE SEAT BELT DEVICE. EVEN IN THE EVENT OF A PRIMARY DESIGN FAILURE THERE IS NO BACK UP. THE RISK OF INJURY AND DEATH IS EXPONENTIAL BASED ON POPULATION AND DEMOGRAPHIC. THIS IS A SERIOUS FLAW IN SAFETY DESIGN FOR A PRODUCT THAT IS USED BY THE PUBLIC AND IS QUITE CONTRARY TO THE METHODS EMPLOYED BY A THEME PARK AS ONE EXAMPLE WHICH CONTAIN OTHER FORMS OF TRANSPORTATION AVAILABLE TO THE PUBLIC. EVENTS: 1. I ENTER MY VEHICLE 2. I TURN ON IGNITION. 3. I PLACE VEHICLE IN DRIVE. 4. I OPERATE THE VEHICLE TO MY DESTINATION. FAILURE OCCURS 20% OF THE TIME IF I DO NOT NOTICE THE SEAT BELT ALARM OR IF I FORGET TO FASTEN MY SEAT BELT. FAILURE OF SEAT BELT DEVICE TO PROTECT ME IN THE EVENT I FORGET RESULTS IN POSSIBLE RISK OF INJURY OR DEATH WHILE OPERATING VEHICLE. FOR WHATEVER REASON I SOMETIMES DO NOT NOTICE THE SEAT BELT ALARM. FOR WHATEVER REASON I SOMETIMES FORGET TO FASTEN MY SEAT BELT. FOR WHATEVER REASON MY VEHICLE DESIGN ALLOWS ME TO OPERATE THE VEHICLE UNSAFELY PUTTING ME AND OTHERS AT RISK. CORRECTIVE ACTION. WRITING THIS COMPLAINT. *TR
DASHBOARD SEATBELT RESTRAINT LIGHT CAME ON 9 MONTHS INTO OWNERSHIP OF A USED 2004 HONDA CIVIC SEDAN - TOOK IN FOR STATE INSPECTION BUT WILL NOT PASS STATE INSPECTION WITHOUT REPAIR. I WAS INFORMED IT IS THE DRIVER SEATBELT SWITCH THAT NEEDS REPAIR, COST $260. *TR
THE AIR BAG DEPLOYMENT SYSTEM ON OUR 2004 HONDA CIVIC HYBRID HAS SHUT DOWN. THE MECHANIC AT OUR DEALERSHIP, OPEN ROAD HONDA IN EDISON, NJ, SAYS IT'LL COST $825 TO REPLACE THE COMPUTER SENSOR SYSTEM WHICH CONTROLS THE BAGS. OUR CAR IS 5 YEARS OLD AND HAS ABOUT 101,000 MILES ON IT. IT HAS BEEN WELL MAINTAINED, MOSTLY BY THE DEALERSHIP, AND STILL RUNS MORE OR LESS LIKE NEW. THE MANUAL SAYS THE SRS SYSTEM IS SUPPOSED TO BE MAINTENANCE-FREE. NATURALLY THE CAR IS PAST WARRANTY. IS IT NORMAL AND EXPECTED FOR AIR BAG SYSTEMS TO BREAK DOWN FOR NO APPARENT REASON, AT THIS POINT IN THE CAR'S EXISTENCE? IS THERE SOMETHING WRONG WITH 2004 CIVICS WHICH MIGHT HAVE CAUSED THIS MALFUNCTION? HAS THERE BEEN A RECALL WE MAY NOT BE AWARE OF REGARDING THIS PART? HAVE OTHER CIVIC OWNERS REPORTED THE SAME OR SIMILAR PROBLEMS. AND OF COURSE DO WE HAVE ANY RIGHTS TO GET THE PART REPAIRED AT NO OR AT A LOWER COST THAN WHAT WE WERE QUOTED? *TR
A METAL COMPONENT ON THE GAS TANK DOOR CABLE RUSTED AND I WAS UNABLE TO GET THE LITTLE DOOR OPEN TO FILL WITH GAS. HAD TO TEAR INTO THE LATCH ASSEMBLY AND MANUALLY OPEN THE DOOR BY HOLDING THE CABLE IN PLACE WHILE PUSHING ON THE LATCH. *TR
TL*THE CONTACT OWNS A 2004 HONDA CIVIC. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN PARK HE WAS NOT ABLE TO TAKE THE KEYS OUT OF THE IGNITION. THE CONTACT HAD TO MOVE THE GEAR SHIFT AROUND IN ORDER TO REMOVE THE KEYS FROM THE IGNITION. THE DEALER WAS CONTACTED VIA EMAIL AND THEY HAVE NOT RESPONDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 45000 AND THE CURRENT MILEAGE WAS 65000.
TL*THE CONTACT OWNS A 2004 HONDA CIVIC. THE FRONT PASSENGER DOOR HANDLE BROKE IN JULY 2009. IN NOVEMBER 2009, THE FRONT DRIVER DOOR HANDLE AND THE REAR DRIVER SIDE DOOR HANDLE BROKE INTERNALLY. HE CONTACTED THE MANUFACTURER WHO TOOK NOTE OF THE CALL BUT STATED THAT THEY COULD NOT ASSIST HIM SINCE IT WAS NOT A WIDE SPREAD ISSUE. THE CONTACT WILL HAVE THE VEHICLE INSPECTED BY A DEALER. THE CURRENT MILEAGE WAS APPROXIMATELY 42,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
I BOUGHT A NEW HONDA CIVIC HYBRID IN 2004 WITH AN EXTENDED 7 YR 100K WARRANTY. AT 91K MILES, I TOOK THE CAR IN COMPLAINING THAT THE IMA BATTERY INDICATOR WAS LOW. I WAS CHARGED OVER $150 FOR A NEW REGULAR BATTERY, TOLD THE IMA BATTERY WAS FINE, AND SENT HOME. I VISITED MY DEALER ON SEVERAL OCCASIONS WITH SIMILAR COMPLAINTS ABOUT THE IMA GAUGE BEING LOW AND THE ENGINE LIGHT BEING ON. JUST AFTER MY WARRANTY EXPIRED, I WAS TOLD THAT THE IMA BATTERY WAS DETERIORATING AND THAT IT WOULD NEED TO BE REPLACED, AT A COST OF OVER $6700. I HAVE SEEN SIMILAR COMPLAINTS ONLINE FROM OTHER HONDA HYBRID OWNERS. I FEEL CERTAIN THAT THE IMA BATTERY WAS "DETERIORATING" THE FIRST TIME I BROUGHT IT IN AND WAS PUT OFF UNTIL THE WARRANTY EXPIRED. *TR
WHILE DRIVING ON THE HIGHWAY, GAS PEDAL LINKAGE SUDDENLY DISENGAGES CAUSING RAPID DECELERATION. THIS HAS HAPPENED FOR THE THIRD TIME. AFTER TWO PREVIOUS REPAIRS, THE HONDA DEALER ASSURED ME THIS WOULD NOT HAPPEN AGAIN. THIS IS DANGEROUS AS I WAS IN THE FAST LANE WHEN THE CAR STOPS MOVING. I HAD TO QUICKLY ENGAGE THE CRUISE CONTROL AND MANEUVER OFF THE HIGHWAY USING THE ACCELERATE AND DECELERATE BUTTONS. *TR
TRANSMISSION SEEMS TO BE SLIPPING QUITE A BIT. *TR
HAD TO GET A BOOST OFF AND A COUPLE HOURS LATER THE IGNITION SWITCH COMPLETELY STOPPED WORKING. *TR
SPEEDOMETER FAILS BY GETTING STUCK AT A SPEED AT A SPEED AND NOT DECREASING ONCE THE CAR IS SLOWED DOWN, THEN THAT SPEED IS THE NEW STARTING SPEED AND THE SPEEDOMETER INCREASES WITH THE CARS SPEED. THE SPEEDOMETER EVENTUALLY REACHES PAST THE MAXIMUM AND IS PEGGED AT THE BOTTOM. SOMETIMES THE NEEDLE WILL RE-ADJUST TOWARDS 0, BUT ONLY ABOUT 2MPH WHEN THE CAR IS TURNED OFF. *TR
VEHICLE WAS INVOLVED IN A COLLISION (AT A SPEED OF 35-40 MPH) THAT RESULTED IN THE CAR BEING "TOTALED" DUE TO THE FACT THAT THE FRONT END, FRONT BUMPER, SIDE PANELS WERE CRUSHED AND THE FRAME OF THE CAR WAS BENT. EVENTHOUGH THE AIR BAG SENSORS IN THE FRONT WERE "HIT", NO AIR BAGS WERE DEPLOYED. AS A RESULT, DRIVER SUFFERED SEVERE WHIPLASH AND INJURED ANKLE. *TR
BLUE 2004 HONDA CIVIC PAINT IS PEELING AND BLISTERING OFF THE TOP OF CAR. I HAVE SEEN MANY OTHER BLUE HONDA'S WITH THIS SAME PROBLEM. I HAVE BEEN CALLING HONDA FOR MONTHS TRYING TO GET INFO AND I WAS JUST TOLD THERE IS NO RECALL ON IT. MY AREA DEALER TOLD ME THEY WOULD GIVE ME A CREDIT FOR $600 TO PAINT THE AREAS BUT I STILL HAVE TO PAY $1000 OUT OF MY POCKET. *TR
HONDA CIVIC HYBRID, 2004 1) AT SERVICE CHECKUP WAS TOLD THAT BATTERY (NORMAL BATTERY, NOT HYBRID CELLS) WAS A LITTLE LOW IN CHARGE AND SHOULD BE REPLACED SOON. I DECIDED TO WAIT AND GET A BATTERY IN THE NEXT FEW MONTHS. WHILE DRIVING ABOUT 3 WEEKS LATER THERE WAS A SUDDEN ELECTRICAL MALFUNCTION AFFECTING ALL CAR FUNCTIONS. LIGHTS ON DASH WOULD GO OUT AND INTERMITTENTLY WORK OR FLASH ALL LIGHTS SIMULTANEOUSLY (ALONG WITH RADIO, HEATER, ETC), POWER STEERING SUDDENLY WENT OUT MAKING IT DIFFICULT TO STEER, THEN WOULD COME ON FOR A SECOND OR TWO, CAUSING THE CAR TO SWERVE. BRAKES WORKED INTERMITTENTLY. WHILE NOT WORKING I PUSHED THE BRAKE AS HARD AS I COULD WITH ONLY MINIMAL SLOWING - IT FELT LIKE THE ANTI-LOCK MECHANISM WAS ENGAGED. ALL OF THIS HAPPENED WHILE DRIVING 30 MPH 2 MILES FROM THE DEALERSHIP, SO I WAS ABLE TO GET TO THE DEALERSHIP. ONCE I UNDERSTOOD WHAT WAS HAPPENING I WAS ABLE TO CONTROL THE CAR AT 20 MPH FOR THE 2 MILES. 2) ONE TIME WHEN BATTERY RAN OUT OF CHARGE. 3) I GOT TO THE DEALER - THEY REPLACED THE BATTERY AND EVERYTHING IMMEDIATELY WORKED AS NORMAL. THE DEALER WAS SKEPTICAL THAT THE PROBLEM WAS SERIOUS AND I WAS NOT ABLE TO SEE WHERE TO FILE A COMPLAINT WITH HONDA. WHEN I HAVE ASKED ABOUT THIS THE SERVICE DEPARTMENT SAYS THAT SOMETHING ELSE MUST HAVE CAUSED IT AND DIAGNOSTICS WOULD BE REQUIRED. BUT OVER THE PAST YEAR IT HAS NEVER HAPPENED AGAIN, AND 70,000 MILE CHECKUP DID NOT SHOW ANY PROBLEMS. IT APPEARS THAT THE BATTERY IS SOMEHOW LINKED WITH THE HYBRID BATTERY SYSTEM, SUCH THAT LOOSING BATTERY POWER DOES NOT JUST KEEP THE CAR FROM STARTING, BUT SHORTS OUT ALL ELECTRICAL SYSTEMS, THEN PERHAPS COMES BACK ON AS A SMALL AMOUNT OF CHARGE IS REPLACED TO THE BATTERY? I ADDED AN AFTERMARKET STEREO, ALL REST OF ELECTRICAL IS HONDA. IF NO OTHER COMPLAINTS EXIST PERHAPS THIS IS THE CAUSE, THOUGH IT DOESN'T SEEM LIKELY. *TR
TL* THE CONTACT OWNS A 2004 HONDA CIVIC EX SEDAN. THE CONTACT STATED THAT THE TRUNK WOULD NOT REMAIN LATCHED AND WOULD OPEN INDEPENDENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE FAILURE HAD BEEN ONGOING SINCE PURCHASE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED SHORTLY AFTER AND WHILE ATTEMPTING TO CLOSE THE TRUNK, THE LATCH FRACTURED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. HE CALLED THE MANUFACTURER BUT RECEIVED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000 AND THE CURRENT MILEAGE WAS 78,000.
SRS AIRBAG LIGHT INDICATOR WENT ON SUDDENLY ON IGNITION AND NEVER TURNED OFF. BROUGHT TO DEALERSHIP WHO SAID THE SRS FUSE BOX NEEDED TO BE REPLACED AS IT WASN'T UNDER WARRANTY ANYMORE. OTHER CIVIC'S ALSO HAVE MULTIPLE COMPLAINTS OF THIS. FRONT PASSENGER WINDOW ALSO MOVES UP REAL SLOW ALMOST TO A HALT SOMETIMES USING BOTH DRIVER AND PASSENGER POWER WINDOW SWITCHES. HAVEN'T TAKEN THIS IN AS ALREADY PAST THE WARRANTY TOO. ELECTRICAL STUFF SEEMS TO BE GOING KAPUTZ AFTER THE WARRANTY ENDED. *TR
AIRBAG DID NOT DEPLOY IN COLLISION ON A ROAD WITH WINTRY ROAD CONDITIONS AND AN IN-EXPERIENCED DRIVER. I WAS THE ONLY PERSON IN THE CAR, THE DRIVER AIRBAG DID NOT DEPLOY BUT THE PASSENGER AIRBAG DID. *TR
AIR BAG DEPLOY WITH OUT IMPACT. *TR
MY 2004 HONDA CIVIC HAS APPROXIMATELY 38,000 MILES ON IT. ONE DAY WHILE DRIVING HOME THE CHECK ENGINE LIGHT COMES ON AND TELLS ME THE OXYGEN SENSOR BANK 1 SENSOR 1 HEATER SENSOR CIRCUIT IS BAD. THE ERROR CODE IS P0135. MAKE A LONG STORY SHORT NUMEROUS PEOPLE HAVE RAN INTO THIS PROBLEM WHICH OCCURS RIGHT OUTSIDE OF WARRANTY. BROUGHT IT INTO HONDA DEALER AND GOT CHARGED $602.34 FOR A TWENTY MINUTE JOB. I COULDN'T PASS INSPECTION WITH THE CHECK ENGINE LIGHT ON SO I WAS FORCED TO DO IT. I DID NOT NOTICE AND DECREASE IN FUEL ECONOMY AT ALL. *TR
1. NO PRIOR WARNING, OTHER THAN A SLIGHT LURCH WHILE ACCELERATING WHILE MERGING ONTO THE FREEWAY EARLIER THE SAME DAY. 2.&3. TRANSMISSION FAILURE/ P0370 INCORRECT GEAR RATIO RESULTING IN A PULLING LURCHING SENSATION WHILE ATTEMPTING TO ACCELERATE. WAS UNABLE TO ACCELERATE PAST 10MPH WITHOUT AVOIDING THE LURCHING, HAD TO PULL OFF THE ROAD AND BE TOWED TO THE NEAREST RESIDENTIAL AREA THEN GET IT TOWED IN THE MORNING TO A MECHANIC WITHIN 3-4 MILES OF WHERE I WAS PARKED. THE CHECK ENGINE LIGHT WAS INDEED ON AND WAS TURNED OFF ONCE THE ERROR CODE WAS RETRIEVED BY THE TRIPLE A MECHANIC, WHO RECORDED IT AS A P0370 INCORRECT GEAR RATIO ISSUE. AS IT IS A TRANSMISSION PROBLEM, HONDA'S POLICY IS TO REPLACE THE TRANSMISSION ENTIRELY. AT THIS POINT, I HAD THE VEHICLE TOWED TO THE NEAREST HONDA DEALERSHIP, BECAUSE IT WAS A FAR MORE SERIOUS PROBLEM THAN I HAD ANTICIPATED. HOWEVER, SINCE THE CHECK ENGINE LIGHT IS OFF NOW AND WITH IT, THE ERROR CODE, HONDA'S SERVICE CENTER HAS STATED THAT NOTHING CAN BE DONE BY THEM UNTIL THE CHECK ENGINE LIGHT REAPPEARS AND THE LURCHING OCCURS AGAIN. I WAS TOLD THAT WHETHER THAT HAPPENED ON A SIDE STREET OR FREEWAY, IT WAS OF NO CONCERN TO THEM AND THAT THE SITUATION WAS OUT OF THEIR HANDS. THE SITUATION I HAVE WITH MY CAR MIRRORS THE EXPERIENCE OF THE MANY 2001 HONDA CIVIC OWNERS, HENCE MY CONCERN AND FRUSTRATION WITH THE AIRPORT MARINA HONDA DEALERSHIP. MY MAJOR CONCERN IS THAT I WILL HAVE TO FORCE A LURCHING, JERKING CAR SAFELY OFF THE FREEWAY BEFORE HONDA WISHES TO DEAL WITH MY VEHICLE AGAIN. *TR
THE FIRST TIME DURING THE 1ST WEEK OF AUGUST 08, MY WHEEL LOCKED. I WAS IN THE PROCESS OF TURNING INTO A PARKING LOT AND THERE WAS NO ONCOMING TRAFFIC. AAA TOW TRUCK GUY FOUND LOOSE NUT ON POWER STEERING PUMP (RIGHT NEXT TO BELT) RIGHT AWAY AND TIGHTENED IT FOR ME. IT WAS A TEMP FIX SO I COULD DRIVE TO GET SERVICE INSTEAD OF TOW. UNFORTUNATELY, I DON'T THINK MY HONDA SERVICE PEOPLE DIDN'T CHECK IT LIKE I REQUESTED CAUSE IT CAME LOOSE AGAIN (1 WK LATER)...LOCKING MY WHEEL. I THANK GOD I WASN'T ON A FREEWAY OR MAKING A SHARP TURN AROUND OTHER VEHICLES. HONDA MECHANICS DON'T UNDERSTAND WHY THIS NUT IS COMING LOOSE. THEY CLAIM THEY RE-TIGHTENED ("TORQUED") IT BUT I'M SCARED. IT COULD COME LOOSE AGAIN!!!! STILL IN PROCESS OF HAVING PROBLEM CORRECTED. *TR
WHEN ACCELERATING TRANSMISSION SHUTTERS WAS FIXED BY DEALER ABOUT 12 MO AGO AND HAS STARTED AGAIN. THEY REPLACED CLUTCH PLATE. ALSO NO PERMANENT FIX FOR CATALYTIC CONVERTER. NOW AFTER CHANGING THE COMPONENTS FOR THE CRUISE CONTROL IT STILL CUTS OFF WITH NO WARNING. EACH OF THESE ITEMS HAVE STARTED AROUND 70,000 MILES EXCEPT FOR CRUISE CONTROL WHICH STARTED WITHIN THE PAST 3-4 MO. *TR
WATER LEAKAGE IN PASSENGER CABIN IN THE FRONT, LEFT PASSENGER SIDE FOOTWELL AREA. WHEN I BOUGHT THE CAR 4 YEARS AGO, IT WAS HARD TO CONFIRM THAT THERE WAS A LEAK AS IT COULD HAVE BEEN MELTED SNOW/ICE TRUDGED IN FROM OUTSIDE (WINTER) OR WATER TRANSFERRED IN BY SHOES (SUMMER). WHEN IT RAINED THERE WAS ALWAYS A DAMP AREA ON THE CARPET, BUT ONLY RECENTLY WHEN WE WERE EXPERIENCING HEAVY RAINFALLS WHICH CONFIRMED THERE WAS A LEAK. THE LOCAL DEALER HAS TRACED THE LEAK TO THE AREA OF THE LEFT FENDER/FIREWALL AREA WHERE THE SEAMS HAVE COME APART. I HAVE BROUGHT THE CAR IN TO THE DEALERS BODYSHOP TO ADDRESS THE PROBLEM. THEY SAID THAT THEY HAVE CORRECTED THE PROBLEM; HOWEVER IT REMAINS TO BE CONFIRMED. MILEAGE: 7,937 MILES. *TR
FIRST INCIDENT WAS WHEN MY GAS GAGE MARKED 1/2 FULL, DROVE TO WORK APPROXIMATELY 10 MILES AND THE GAGE SHOWED EMPTY AND THE GAS LIGHT CAME ON. I KNEW I DIDN'T USE THAT MUCH GAS. THE SAME DAY, THE GAGE SHOWED BACK AT 1/2 FULL. SEVERAL INCIDENTS FOLLOWED WHERE I WOULD FILL MY GAS TANK AND THE GAGE WOULD NOT MOVE UNTIL LATER THAT DAY TO SHOW THAT I WOULD PUT GAS IN MY CAR. I WOULD INFORM THE PEOPLE AT THE HONDA DEALERSHIP WHERE I GET ALL MY WORK DONE BUT THERE IS ONLY ONE TIME THAT WAS ANNOTATED ON MY RECORDS THAT THEY CHECKED THIS AT 15,000 MILES. I HAVE A COUPLE OF FRIENDS, HUSBAND AND FAMILY MEMBERS THAT KNOW ABOUT THIS HAPPENING TO MY CAR BECAUSE I ALWAYS MENTIONED THIS TO THEM AND HOW THE DEALERSHIP NEVER FOUND NOTHING WRONG WITH MY CAR. IT WAS VERY FRUSTRATING AND I WOULD NEVER HAVE MY CAR BELOW 1/2 A TANK BECAUSE I NEVER KNEW IF IT WAS MARKING RIGHT OR NOT. THE LAST TIME I TOOK IT TO THE HONDA DEALER TO CHECK IT OUT BECAUSE IT WAS NOT WORKING CORRECTLY, THEY TOLD ME IT NEEDED A BATTERY, THEY DID NOT MENTION ANYTHING ABOUT A FUEL PUMP BEING WRONG OR BAD, SO I REPLACED THE BATTERY THAT COST ME $149.00. I HAVE ALL MY WORK DONE AT THE HONDA DEALER AND HAVE ALL THE MAINTENANCE DONE THERE AS WELL BECAUSE I FELT HONDA'S WERE RELIABLE CARS. I WAS GOING TO BUY ANOTHER HONDA CIVIC BUT AFTER THIS, I WILL NEVER BUY ANOTHER HONDA CAR AGAIN AND WILL INFORM THE PUBLIC ABOUT THIS INCIDENT SO THEY CAN BE AWARE OF THIS. PEOPLE THAT OWN HONDA'S MAY NOT BE AWARE OF THIS LITTLE INCIDENT AND MAY JUST IGNORE IT WHICH MAY COST THEM MONEY LATER ON. THINK OF THE THOUSANDS OF DOLLARS HONDA CAN MAKE OFF OF THESE PEOPLE. I SEE SO MANY HONDAS OUT THERE. IF I HAD BEEN AWARE OF THIS, I WOULD MADE SURE MY RECORDS WERE PROPERLY ANNOTATED. BEING A FEMALE, SOMETIMES WE'RE TAKEN ADVANTAGED OF. I DO NOT FEEL I SHOULD HAVE TO PAY FOR THE FUEL PUMP THAT NEEDS REPLACING SINCE I HAVE DONE ALL THE MAINTENANCE ON MY HONDA. *TR
SLIPPAGE OF TRANSMISSION WHEN STARTING ON AN INCLINE DRIVING A 2004 CIVIC HYBRID. *TR
THE CAR MAKES NOISE WHEN CAR IS PARKED ON NEUTRAL, THE CAR MANUAL IT ALSO MAKES THE NOISE LOUDER ON FIRST GEAR LIKE AT 2500 RPM. SOUNDS LIKE THE INPUT SHAFT BEARING. *TR
2004 HONDA CIVIC - WINDSHIELD WIPERS WON'T WORK AT ALL. SERVICEMAN SAID IT'S EITHER MOTOR OR SWITCH AND IT WILL BE OVER $300 BECAUSE THE WHOLE DASH HAS TO BE REMOVED... *TR
I HAVE 2004 CIVIC AND I HAVE A PROBLEM THAT IS SIMILAR TO ONE ABOUT THE GAS TANK INDICATOR. IT STARTED AFTER MY 30K SERVICE AT THE LOCAL HONDA DEALERSHIP. BUT, I DID NOT COMPLAIN TO THEM, AS I REALLY DO NOT TRUST THESE PEOPLE. (THEY HAD QUOTED ME FOR A FULL SERVICE, AND THEN CALLED ME AT WORK TO SAY THEY HAD TO REPLACE THE CABIN FILTER, SO ADDED ANOTHER $80... TOTAL TO WELL OVER $500.) I KNEW IF I WENT IN WITH A PROBLEM THEY WOULD TAKE ME FOR A RIDE AGAIN. ANYWAY THE PROBLEM WENT AWAY AFTER I ADDED STP FUEL CLEANER A COUPLE OF TIMES INTO A FULL TANK. WALL MART HAS THESE FOR ABOUT $2.50 FOR THREE SMALL BOTTLES, EACH WORK A SINGLE CLEAN. I LOVE MY HONDA. NOTHING MUCH WRONG WITH THE VEHICLE. IT IS JUST A GOOD NATURED CAR, OTHER THAN WHEN TRYING TO BREAK GENTLY AT VERY LOW SPEED, AS IT HAS A TENDENCY TO JUMP. AT LOW SPEEDS, I NOW GIVE MY SELF SPACE AND I BREAK WITH REGULAR PRESSURE. FIRST, ALL CARS WILL HAVE SOME PROBLEMS. NOTHING MECHANICAL CAN BE PERFECT. SO BE AWARE OF THIS WHEN SERVICING A CAR. SECONDLY, THE PROBLEM IS MAINLY WITH DEALERS. HONDA OUGHT TO CRACK DOWN ON THESE CROOKS BY HAVING SET RULES POSTED ON DOORS OF DEALERSHIPS OVER PRICING, WHAT OUGHT TO BE IN A SERVICE, WHEN THE REGULAR SERVICE IS, ETC. EVEN AFTER THE FUEL AFFAIR WAS DONE WITH, I NOW WATCH HOW MANY MILES I DRIVE AND FILL IT EVERY 250 MILES OR SO. THAT WAY IT CAN NEVER RUN OUT OF GAS. A FEW DAYS AGO I FILLED IT UP AFTER 246 MILES. IT ONLY NEEDED 6.5 GALLONS TO TOP IT UP! YES, THAT IS OVER 39 MPH ON THE HIGHWAY MOSTLY @ 65 MPH. WE AS CONSUMER SHOULD COMPLAIN. WE NEED HONDA TO BE MORE AGGRESSIVE WITH STANDARDS. IF HONEST PEOPLE SELL CARS FOR HONDA, THE IMAGE IS THAT MUCH BETTER. HONDA OUGHT TO WATCH OUT. I HAVE DRIVEN CARS FROM THE COMPETITION THAT IS BETTER AND BETTER. THEY ARE A MAJOR ENGINE AWAY FROM CATCHING UP, BUT IN THE AREA OF CUSTOMER SERVICE THEY ARE PASSING HONDA. *TR
2004 HONDA CIVIC HYBRID CVT TRANSMISSION SHUDDER AT 110,000. HAD SHAFT BURNISHED AND FLUID REPLACED. *TR
TL* THE CONTACT OWNS A 2004 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE AND BATTERY WARNING LIGHTS. THE VEHICLE WAS RESTARTED AFTER THE CONTACT RECEIVED A JUMP START. THIS FAILURE RECURRED OVER TWENTY TIMES WITHIN A YEAR. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 11V106000(ELECTRICAL SYSTEM), HOWEVER, THE CONTACT'S PARTICULAR YEAR WAS NOT INCLUDED. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 168,878.
TL*THE CONTACT OWNS A 2004 HONDA CIVIC HYBRID. WHILE DRIVING AT SPEEDS OF 10 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT INCREASE IN SPEED AND BEGAN JERKING. THE DEALER ADVISED THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 127,000 AND CURRENT MILEAGE WAS 148,000.
RIGHT LOWER CONTROL ARM FAILED AFTER 79,000 MILES. CAR SUDDENLY STOPPED ON CITY STREET AFTER MAKING A RIGHT HAND TURN FROM A STOP AT A STOP LIGHT. CIVIC IMMOVABLE AFTER UNEXPECTED FAILURE. TRAFFIC WAS LIGHT AND SLOW DUE TO STOP LIGHT AND MIDMORNING TRAVEL. WHAT HAPPENS AT HIGHWAY SPEED WITH THIS FAILURE? THREE WEEKS PRIOR TO FAILURE, CAR WAS SERVICED AT HONDA DEALERSHIP WHERE CAR WAS PURCHASED. OIL WAS CHANGED AND TIRES CHECKED. NO ABNORMAL TIRE WEAR WAS NOTED. THE CAR HANDLED PROPERLY WITH NO INDICATION OF MISALIGNMENT. CAR HAS BEEN ROUTINELY SERVICED. AFTER FAILURE LOWER CONTROL ARM WAS REPLACED. IT FAILED THREE INCHES FROM ONE END. IT BROKE THROUGH COMPLETELY. IT DID NOT FAIL AT A CONNECTION/WEAR POINT. THERE IS NO OTHER OBVIOUS SIGN OF DAMAGE TO THE PART. DUE TO THE FAILURE, THE CONTROL ARM, SWAY BAR, AXLE, STRUT, KNUCKLE, BEARING, AND HUB WERE REPLACED BY A HONDA DEALERSHIP FOR $2500. ALL PARTS EXCEPT AXLE ARE IN POSSESSION OF OWNER. HONDA CLAIMS NO OBVIOUS SIGN OF FACTORY DEFECT AND OUT OF WARRANTY. SERVICE DEPARTMENT KNEW OF NO TEST FOR EXISTING CONTROL ARMS TO ASSURE SAFETY. CAR IS DRIVEN ON PAVED ROADS OF REASONABLE CONDITION TO WORK IN BALTIMORE OR ON HIGHWAY. TIRES HAVE ONLY BEEN REPLACED DUE TO NORMAL WEAR. *TR
ON OCCASIONS, WHEN STOPPED FOR RED LIGHT OR STOP SIGN, VEHICLE WILL RACE FORWARD CAUSING ME TO SHUT OFF THE VEHICLE TO STOP IT AS IT MOVES FORWARD EVEN WHILE I HAVE MY FOOT ON THE BRAKE. *TR
MY 2004 HONDA CIVIC HAS THE SAME ACCELERATION PROBLEM AS TOYOTA. BRAKING FOR A LIGHT OR STOP SIGN, THE ENGINE RPM IS ABOUT 2000 AND CAR IS ALMOST UNSTOPPABLE. THIS IS A RANDOM PHENOMENON, AND IS UNPREDICTABLE. CONTACTED HONDA BUT THEY CLAIMED THEY NEVER HEARD OF THIS PROBLEM. THIS RESULTED IN BUMPER DAMAGE TWICE. *TR
THE CVT'S HONDA IS USING IN ITS 2004 CIVIC HYBRID IS DEFECTIVE. WE ARE GOING TO HAVE TO REPLACE THE TRANSMISSION AFTER ONLY 70K MILES (JUST OUT OF WARRANTY). NUMEROUS OTHER CICI HYBRID OWNERS COMPLAINING OF SAME PROBLEM (SHUDDERING AND SUDDEN RPM CHANGES). *TR
NEEDED TO REPLACE FUEL DOOR CABLE. THIS SEEMS TO BE A COMMON OCCURRENCE. *TR
FAULTY CVT TRANSMISSION, SLIPPING AND JUDDER BEGINNING AND DURING ACCELERATION. SOMETIMES ENGINE STALLS WHILE BRAKING TO A STOP. RECALL ONLY FIX PROBLEM TEMPORARY,THIS INFO. CAN BE OBTAIN IN HONDA CVT FORUM WITH OTHER CUSTOMERS WITH SIMILAR CVT ISSUES. *TR
MY 2004 HONDA CIVIC HYBRID STARTED MAKING A WHIRRING NOISE. I TOOK IN TO HONDA AND THEY RAN A ($110.00) DIAGNOSTIC AND TOLD ME I NEED A NEW TRANSMISSION THAT WOULD COST ME $4300.00. I DID SOME RESEARCH AND FOUND OUT THAT THEY KNEW THERE WAS A PROBLEM WITH THIS TRANSMISSION. THE DEALER REVISED THE PRICE TO $3200.00 AND TOLD ME HONDA WOULD ONLY PAY FOR HALF. I TOLD THEM I WANT THEM TO REPLACE THE TRANSMISSION SINCE THEY KNEW THEY SOLD ME A DEFECTIVE ONE AND HAVE DONE NOTHING ABOUT IT. THEY TELL ME THE TRANSMISSION COULD GO OUT AT ANY TIME. THEY ALSO CLAIM IT IS NOT DANGEROUS TO ME SINCE IF I DRIVE IT I WOULD HAVE TIME TO PULL TO THE SIDE OF THE ROAD WHEN IT GOES OUT. I BELIEVE THAT IS OUTRAGEOUS. I WANT TO RESOLVE THIS BEFORE THERE IS ANY INJURIES OR COLLISIONS AS A RESULT OF THIS DEFECTIVE TRANSMISSION. *TR
I STOPPED TO GET GAS AND I PUSHED THE LEVER TO ACCESS THE GAS CAP. WHEN I WENT OUTSIDE IT WAS NOT OPEN. I TRIED MULTIPLE TIMES TO PUSH THE LEVER BUT NOTHING WAS HAPPENING. I WENT TO A HONDA DEALERSHIP (DIFFERENT FROM WHERE I BOUGHT MY CAR) AND THE TECHNICIAN WAS ABLE TO OPEN IT BUT NOW I CAN'T CLOSE IT UNTIL I REPLACE THE CABLE. THE TECHNICIAN STATED THAT THIS IS A COMMON PROBLEM ON HONDA CIVICS. I DO NOT UNDERSTAND WHY THERE WOULD NOT BE A RECALL FOR THIS IF HONDA IS AWARE OF THIS ISSUE ARISING ON MULTIPLE OCCASIONS. *TR
FIRST THE CHECK ENGINE LIGHT COMES ON. THEN THE CAR STARTED RUNNING POORLY LIKE IT WAS STARVING FOR GAS. THEN IT DIED. SEEMED LIKE THE FUEL PUMP WAS BAD. I HAD IT TOWED TO HONDA TO GET IT FIX. WHEN THE SERVICE LADY CALLED SHE TREATED ME LIKE A CHILD. SHE TOLD ME I WAS JUST LOW ON GAS LIKE I AM SOME KIND OF MORON. I EXPLAINED WHAT HAD HAPPENED TO HER AND SHE JUST SHRUGGED ME OFF AND SAID THERE WAS NOTHING WRONG.($80.00) NEXT DAY CHECK ENGINE LIGHT COMES ON AGAIN AND HAD ANOTHER MECHANIC LOOK AT IT. CHECKED THE CODE AND REPLACED THE O2 SENSOR. (300.00) NEXT DAY CHECK ENGINE LIGHT LIGHTS AGAIN AND I TAKE IT BACK TO THE MECHANIC. FINALLY THEY LISTEN TO ME AND CHECK THE FUEL PUMP. FROM WHAT I LEARNED THERE IS A FAULTY PLASTIC CLIP ON THE FUEL PUMP THAT HOLDS THE PRESSURE REGULATOR TO THE PUMP. IT UNCLIPPED ITSELF AND THE CONNECTION SEPARATED. THE MECHANIC TALKED TO HONDA AND THE HONDA MAN SAID IT WAS A PRETTY COMMON OCCURRENCE LATELY. THE FIX, REPLACE THE FUEL PUMP. ($330.00) SO AFTER 710.00 AND AN 80.00 TOW THE CAR IS FINALLY FIXED. *JB
2004 HONDA CIVIC HYBRID BUCKS AND JOLTS AT LOW SPEEDS. AT ITS 30K MILE SERVICE, WAS TOLD IT IS A SECOND GEAR TRANSMISSION PROBLEM THAT HONDA WOULD FIX 'AT NO COST TO ME ONE TIME IN GOOD FAITH' THE FREE FIX HAPPENED B/C THE SERVICE REP (AT A HONDA SERVICE CENTER) SAID HE SEES A LOT OF THESE TRANSMISSION ISSUES AND HE CALLED HONDA (I ASSUME HONDA CORPORATE) AND THEY OFFERED THE (FREE TO ME) FIX. *JB
Data synced from NHTSA on May 4, 2026