2011 Honda Civic Steering Problems

The contact owns a 2011 Honda Civic. The contact stated that the vehicle was experiencing intermittent loss of power steering assist. The contact stated that the failure also occurred while attempting to make a left turn. There were no warning lights illuminated. The dealer was notified of the failure and informed the contact that the failure could be associated with the rack and pinion or the power steering unit. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000

TL* THE CONTACT OWNS A 2011 HONDA CIVIC. WHILE DRIVING 45 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE AND SMOKE EMERGED FROM THE STEERING COLUMN. THE CONTACT DISCONNECTED THE BATTERY TERMINAL BECAUSE IT WAS MELTING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 268,000. *TT

MY VEHICLE HAVE TROUBLE WITH ALIGNMENT EVERY TIME I WAS DRIVING MY CAR NOT STAYING IN THE LANE ALWAY TURN TO LEFT OR RIGHT EVEN MY HANDS WAS HOLDING ON THE WHEEL ALSO THE WHEEL VERY LIGHT, I WAS LIGHT TURNING TO THE LIFT OR RIGHT MY VEHICLE ALMOST GET OF FROM THE ROAD. AND ALSO THE WHEELS THRU TO THE ASPHALTS THE WHEELS WAS VERY NOISE IT LOOK LIKE THE WHEELS GONNA RUN OUT,

I WAS STOPPED IN A PARKING GARAGE AND INTENDED TO PULL INTO AN OPEN SPACE ON MY LEFT. I TURNED THE STEERING WHEEL ALL THE WAY TO THE LEFT AND MY CAR SUDDENLY ACCELERATED ON ITS OWN. IT CRASHED INTO THE CAR TO THE RIGHT OF THE OPEN SPACE AND CONTINUED TO ACCELERATE, PUSHING THE OTHER CAR INTO THE CAR TO ITS RIGHT. I WAS PRESSING THE BRAKES DURING THE ENTIRE INCIDENT BUT THEY WERE NOT FUNCTIONAL. MY CAR FINALLY PUSHED THE OTHER CAR OUT OF THE WAY AND MY CAR SLAMMED INTO THE CONCRETE BLOCK IN FRONT OF THE OPEN SPACE AND STOPPED. HAD THE CONCRETE BLOCK NOT BEEN THERE, I WOULD HAVE FLOWN OVER THE SIDE OF THE THIRD LEVEL OF THIS PARKING GARAGE. MY FOOT WAS IN NO WAY ON THE ACCELERATOR. IT WAS ON THE BRAKE THE ENTIRE TIME. ALSO, A NON-HONDA MECHANIC EXPERIENCED THE SAME REVVING ISSUE WHEN HE INSPECTED THE CAR AFTER THE INCIDENT. HOWEVER, HONDA CLAIMS THERE IS NO PROBLEM WITH THE CAR AND WILL NOT REFUND US THE COST OF DAMAGES WE PAID OUT OF POCKET. BUT THEY DID BUY THE CAR BACK AND BUY OUT THE REMAINING 6 MONTHS OF MY LEASE, INDICATING THEY KNEW THERE WAS A PROBLEM WITH THE VEHICLE, BUT WERE NOT WILLING TO OWN UP TO IT. *TR