NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Honda Civic. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
THE VEHICLE WAS RUNNING AND IN PARK, UNOCCUPIED. VEHICLE ROLLED AWAY DESPITE TRANSMISSION BEING IN PARK POSITION AND STRUCK A GARAGE DOOR. OWNER STATES HE CONFIRMED VEHICLE WAS IN PARK WHEN HE CAME TO THE VEHICLE IN ITS FINAL RESTING POSITION. FOR ONE DAY PRIOR TO THIS OCCURANCE, A BRAKE ERROR MESSAGE HAD COME ON AND OFF IN THE VEHICLE. IT WAS A WEEKEND, SO THE OWNER DID NOT NOTIFY A SERVICE PROVIDER BUT WAS INTENDING TO SCHEDULE SERVICE ON THE MONDAY FOLLOWING. A CLAIM HAS BEEN FILED WITH HIS AUTO INSURANCE PROVIDER, ERIE INSURANCE, TO REPAIR THE BODY DAMAGE. UNDERLYING ISSUE NEEDS INVESTIGATION AS THERE IS NOT A RECALL FOR THIS SPECIFIC VIN, BUT A RECALL HAS BEEN ISSUED FOR A KNOWN PROBLEM FOR OTHER MAKES/MODELS.
SOY BASED WIRING ATTRACTING RODENTS TO CHEW MY WIRING OF VEHICLE. HUNDREDS OF SIMILAR COMPLAINTS I FOUND.
VEHICLE LOST ALL 1234YF COOLANT AND WAS REPLACED ALOMG WITH A DECARB AND RE-SEAL AS WELL AS A FILL UP AND IT IS BLOWING HOTTER THAN BEFORE ONLY 1 MONTH AFTER REPAIR. I HAVE LOST APPROX 2 FULL CHARGES WORTH OF FREEON INTO THE ENVIRONMENT. IT WAS LEAK TESTED TWICE AND BOTH PLACES DID NOT FIND THE ROOT OF THE PROBLEM AND IN APRIL OF 2020, HAMER HONDA INSPECTED THE VEHICLE AS I WAS BUYING OUT THE LEASE AND FOUND NO ISSUES EITHER, YET HONDA WILL NOT COVER THE EXPENSE OF THE DIAGNOSES. MALFUNCTION OF THE A/C SYSTEM CAN LEAD TO DAMAGE OF OTHER PARTS AS WELL AS THE FREEON LEAKING INTO THE CLOSED ENGINE BAY. WORKED FINE ONE DAY AND THE NEXT IT WAS HOT AIR. THIS HAS BEEN AN ONGOING AND EXTREMELY HARD TO FIX PROBLEM BETWEEN THE NEW TYPE OF REFRIGERANT AND THE MISDIAGNOSES OF MULTIPLE ACCREDITED BUSINESSES. I DO HAVE DOCUMENTATION OF THE REPAIRS AS WELL BUT NOT ON MY DEVICE AT THE TIME OF THIS FILING.
I HAVE AN 8 MONTH OLD 2017 HONDA CIVIC EX-T AND MY COMPLAINT IS WITH THE QUALITY OF THE GLASS USED FOR THE WINDSHIELD. CURRENTLY, I HAVE SEVERAL CHIPS AND GASHES IN IT. THIS IS JUST CITY DRIVING AS WELL. I HAVE SEEN MANY OTHER POSTS ONLINE OF OTHER OWNERS EXPERIENCING THE SAME ISSUE AS WELL AS THE WINDSHIELD EASILY CRACKING. HECK, I WAS READING A REVIEW ON THE CAR FROM A VERY PROMINENT COMPANY AND THE WINDSHIELD CRACKED DURING THE REVIEW. ANYWAYS, IT SEEMS LIKE THE QUALITY OR MAYBE THE DESIGN IS VERY MUCH AN ISSUE. I HAVE NEVER OWNED AN AUTOMOBILE WHOSE GLASS WAS SUSCEPTIBLE TO DAMAGE.
TL* THE CONTACT OWNS A 2017 HONDA CIVIC. WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. THE VEHICLE ACCELERATED WITHOUT WARNING. AS A RESULT, THE VEHICLE DROVE OVER A CURB, DOWN AN EMBANKMENT, AND CRASHED INTO A TREE. THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED: P180531234. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.
THE CAPLESS FUEL DESIGN FREEZES SHUT PREVENTING REFUELING UNTIL ICE DAM IS DEFROSTED. THIS COULD POSSIBLY LEAVE SOMEONE STRANDED AS I AM.
2016 NEW HONDA CIVIC 2.0 ENGINE OIL LEAKING ! ! ! 2017 NEW HONDA CIVIC 1.5T ENGINE OIL INCREASED13 MM THE SAME STATION 2017. NEW HONDA CIVIC WIPERS BROKEN , REVERSING RADAR BROKEN INCREASED OIL 13MM IS NOT A MALFUNCTION! ENGINE OIL INCREASED, REPAIRED TWICE, NOT REPAIRED, HONDA SAID NO WAY
ELECTRONIC BRAKING FAILURE AND MISCELLANEOUS ELECTRIC GLITCHES. AUTOMATIC PARKING BRAKE SYSTEM FAILURE WARNING LIGHT AND BRAKES ARE LOCKED IN PARK. I HAVE HAD 3 DIFFERENT ELECTRIC GLITCHES. FIRST LESS THAN 2 WEEKS OF PURCHASING MY 2017 CIVIC TURN SIGNAL WAS STUCK ON AND WOULD NOT TURN OFF. SECOND 1 MONTH AFTER DASH SCREEN WOULD NOT LOAD. IT WAS "BUFFERING / THINKING" TOOK IT TO AND DEALER COULDN'T FIND THE CAUSE BUT FIXED WITH A HARD RESET AND IT STARTED WORKING AGAIN AND CHECKED FOR SOFTWARE UPDATES AND IT WAS CURRENT. THIRD PROBLEM A 2 WEEKS LATER, STARTED THE CAR AND GOT BRAKE FAILURE WARNING LIGHT AND CHECK ENGINE LIGHT. CAR WOULDN'T MOVE PARKING BRAKES LOCKED UP. TRIED TO PUSH THE BRAKE HOLD AND PARKING BRAKE TO MANUALLY DISENGAGE BUT WOULDN'T. HAD IT TOWED TO THE HONDA DEALERSHIP. THEY DID A SECOND HARD RESET. I QUESTION IF MY CIVIC WAS PART OF THE 2016 / PARTIAL 2017 RECALL FOR ELECTRIC GLITCH THAT INCLUDED THE PARKING BRAKE ISSUE.
I WAS LEFT STRANDED THREE TIMES TODAY IN MY 2017 HONDA CIVIC EX-T DUE TO THE ELECTRIC PARKING BRAKE FAILURE. MY VEHICLE WAS PARKED IN A PARKING LOT AND I COULDN'T GO ANYWHERE. I WASN'T CLOSE TO HOME. I WAS IN ANOTHER STATE.
I PURCHASED A 2017 HONDA CIVIC 5/16. IT NEEDED A TIRE REPLACEMENT 2 WEEKS LATER. A REPLACEMENT TIRE WAS PUT ON BY A TIRE SHOP. THEY REPLACED A CONTINENTAL PROCONTACT WITH A CONTINENTAL CONTIPROCONTACT OF THE SAME SIZE. SINCE THEN THE TPMS ERROR MESSAGE HAS NOT BEEN ABLE TO BE RESET. AFTER 7 MONTHS I WAS FINALLY TOLD THE "NEWLY" DESIGNED 2017 TPMS REQUIRED ALL 4 TIRES TO BE OF THE EXACT TIRE MODEL AND TREAD WEAR FOR IT TO BE RESET. MEANING WE HAVE TO REPLACE ALL 4 TIRES NOW WITH ONLY 12,000 ON THEM. OR DRIVE WITH A THE TPMS WARNING ON UNTIL THEY NEED TO BE REPLACED. I HAVE CONTACTED HONDA AND THEY TOLD ME IT WAS NOT THEIR ISSUE, AND I SHOULD HAVE READ THE MANUAL VERY CLOSELY TO SEE ONE CANNOT JUST REPLACE 1 TIRE.......THE HONDA SERVICE SHOP DIDN'T KNOW ABOUT THIS NEW ENGINEERING REQUIREMENT EITHER AS THEY HAVEN'T HAD TO REPLACE 2017 TIRES YET. I FEEL THIS IS A UNFAIR AND UNSAFE ISSUE. THE ORIGINAL TIRE SHOP WAS CONTACTED AND TOLD ME THEY DID NOT KNOW ABOUT THIS "HONDA" ISSUE WHEN THEY REPLACED THE TIRE 7 MONTHS AGO. THE TIRES "LOOK" EXACTLY THE SAME. DRIVING WITH THE CAR AS IT IS NOW, WITH THE TPMS ALWAYS ON DESPITE ADEQUATE TIRE PRESSURE, DOESN'T SEEM TO BE A "SAFE" OPTION EITHER. IF ONE OF THE OTHER 3 TIRES HAS A FAILURE, WITH THE TPMS ALREADY ACTIVATED, HOW WILL WE BE WARNED.....THANK YOU FOR YOUR ATTENTION TO THIS PROBLEM.
RIGHT HALF SHAFT DEFECTIVE
I WAS BURNED ON MY LEFT ARM AS A RESULT OF THE AIRBAG DEPLOYING. I COULD NOT SEE OUT OF THE WINDOWS AFTER THE AIRBAGS DEPLOYED. THE VEHICLE WAS GOING APPROPRIATELY 10-15 MPH WHILE TURING LEFT ONTO A HWY WHEN IT WAS HIT BY ANOTHER VEHICLE
MY 2017 HONDA CIVIC SUNROOF SPONTANEOUSLY SHATTERED! THE SKY WAS MOSTLY BLUE, THE SUN WAS SHINING, AND THE WEATHER FELT IN THE HIGH 60S FAHRENHEIT. I HAD DEPARTED MY HOME IN RIVERSIDE, CA AROUND 9AM TODAY (SUNDAY, JANUARY 7TH) AND DECIDED TO OPEN THE SUNROOF DUE TO THE NICE WEATHER. I PUT THE SUNROOF IN THE FULLY OPEN POSITION PRIOR TO ENTERING THE FREEWAY. NOTE THAT THE SUNROOF WAS FULLY INTACT AND WITHOUT DAMAGE AT THAT TIME. ASI WAS DRIVING EAST ON THE CA-91 FREEWAY,I HEARD A LOUD POP AND CRACKLING NOISE ‪AT ABOUT 9:20AM‬. I ALSO FELT VERY SMALL PARTICLES FALL ON MYARMS AND FACEAFTER THE NOISE. TRAFFIC WAS VERY LIGHT, SO THERE WERE NOT ANY NEARBY VEHICLES AT THE TIME OF THE INCIDENT.CONFUSED AND CAUTIOUS, I TRIED TO CLOSE MY SUNROOF. WHEN THE SUNROOF CAME OUT FROM THE ROOF ENCLOSURE, I COULD SEE IT WAS SHATTERED AND A LARGE HOLE WAS IN THE MIDDLE OF THE GLASS. AFTER EXITING THE FREEWAY AND STOPPING IN A NEARBY PARKING LOT I EXAMINED MY CAR. I LOOKED AROUND AND SAW THERE WAS SMALL PIECES OF BROKEN GLASS ON THE PASSENGER SEAT AND NEAR MY GEAR SELECTOR, AS WELL AS A FEW SLIGHTLY BIGGER PIECES IN THE FLOOR OF MY BACKSEAT OF MY CAR. I VISITED A NEAR BY HONDA DEALER AND THEY CLAIMED IT MUST HAVE BEEN HIT BY A ROCK OR SOME OTHER KIND OF DEBRIS. I FIND HONDA'S EXPLANATION NEXT TO IMPOSSIBLE BECAUSE THE SUNROOF WAS IN THE ROOF ENCLOSURE WITH ONLY THE FRONT LIP OF THE GLASS EXPOSED, HOWEVER, THE MIDDLE OF THE SUNROOF IS WHERE THE DAMAGE IS CENTERED, WHICH WAS INSIDE OF THE ROOF ENCLOSURE AT THE TIME OF THIS EVENT, AND THEREFORE SEEMS HIGHLY UNLIKELY ROAD DEBRIS COULD HIT THE GLASS INSIDE THE ENCLOSURE. I HAVE FILED A CLAIM WITH MY INSURANCE AS WELL. I PURCHASED MY HONDA CIVIC CAR BRAND NEW IN DECEMBER 2016, AND IT DID NOT HAVE ANY DAMAGE TO THE SUNROOF FROM THE TIME OF PURCHASE TO THE TIME OF THIS EVENT.
WHILE TURNING STEERING WHEEL AT 180 DEGREES, GRINDING NOISES WERE HEARD. I RETURNED THE CAR TO DEALERSHIP. I WAS TOLD THAT MY LEFT AXLE WAS FAILING. ONLY HAD THE CAR FOR 8 MONTHS BRAND NEW. ABOUT 2 AND HALF WEEKS LATER, THE STEERING WHEEL FELT STIFF AND THE GRINDING NOISE RETURNED WHILE TURNING THE STEERING WHEEL AT 180 DEGREES. I TOOK THE VEHICLE BACK AGAIN AND NOW I WAS BEING TOLD THAT BOTH LEFT AND RIGHT AXELS NEED TO BE REPLACED; HOWEVER, HONDA WARRANTY ONLY COVERS ONE AXEL TO REPLACED AT A TIME. NOW, I HAVE TO GO BACK THE FOLLOWING WEEK TO HAVE MY LEFT AXEL REPLACED AGAIN AS IT IS 'PRE-FAILING' NOW.
NEW CIVIC SEDAN JUST TURNED OVER 1 YEAR OLD AND IT HAS ALWAYS SHIFTED WEIRD AT TIMES, ALMOST CAUSING ME A FEW ACCIDENTS (MAINLY AT ACCELERATION). STOPPED BY DEALERSHIP (HONDA OF COVINGTON) SOMETIME IN THE FALL AND SERVICE PERSON SAID THAT LOTS OF CIVIC OWNERS STOP BY AND COMPLAIN ABOUT HOW THE TRANSMISSION SHIFTS, BUT THIS IS JUST "HOW THEY ARE" AND THEY WILL GET BETTER AS THEY BUILD MORE OF THEM. I DIDN'T BUY A CHRYSLER OR EDSEL AND EXPECTED MY OVER 20K SPENT ON THIS VEHICLE TO BE BETTER THAN THAT. SOMETIMES IT ENGAGES ROUGHLY WHEN WE SHIFT INTO DRIVE AND SOMETIMES IT LAGS A WHILE THEN JUMPS INTO GEAR. WE NOW HAVE AROUND 8K MILES ON THIS 4 DOOR SEDAN
TL-CONTACT OWNS A 2017 HONDA CIVIC --- VEHICLE WAS TOTALED A FEW DAYS AGO ----- AIRBAGS IN VEHICLE DID NOT DEPLOY ----VEHICLE WAS SITTING STILL IN TRAFFIC WHEN ACCIDENT OCCURRED,.MILEAGE ON VEHICLE WAS 16,330 AT TIME OF ACCIDENT. VEHICLE WAS HIT FROM BEHIND AND PUSHED INTO ANOTHER CAR----MESSAGE CAME UP ON DASHBOARD DURING ACCIDENT THAT READ AIRBAG SYSTEM PROBLEM --- VEHICLE WAS A TOTAL LOSS ---0 RECALLS ASSOCIATED WITH THIS VIN..CB
TL* THE CONTACT OWNS A 2017 HONDA CIVIC. WHILE THE VEHICLE WAS IN MOTION, THE WARNING INDICATORS AND GAUGES FLICKERED ON THE INSTRUMENT PANEL. THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED WHEN THE FAILURE OCCURRED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO FINDLAY HONDA (7494 W AZURE DR. LAS VEGAS, NV 89130, (702) 982-4200) WHO WAS UNABLE TO REPLICATE THE FAILURE AFTER SEVERAL TEST DRIVES. A VIDEO THAT SHOWED HOW THE FAILURE OCCURRED WAS SHOWN TO THE DEALER, BUT STILL NO DIAGNOSIS WAS MADE. IN ADDITION, WHILE CONNECTING THE BLUETOOTH TO THE VEHICLE'S ELECTRICAL SYSTEM, IT FAILED TO CONNECT. THE CONTACT HAD TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR THE BLUETOOTH FUNCTION TO CONNECT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT A FIELD TECHNICIAN WOULD BE SENT TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE CONTACT WAS AWAITING A RESPONSE FROM THE MANUFACTURER TO DETERMINE IF THEY COULD PROVIDE A REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 5,500.
ALREADY SPECIFY WHAT HAS THE AIRBAGS THE BRAKES, THE SEATS. AND HE STILL MANAGES IT
MY HUSBAND WAS DRIVING DOWN THE INTERSTATE (IN NOVEMBER, IT WAS A DECENT DAY AND BEFORE THE COLD WEATHER HIT), NO TRAFFIC AROUND HIM AND HE WAS NOT NEAR AN OVERPASS, WHEN HIS SUNROOF EXPLODED. HE SAID IT SOUNDED LIKE A SHOTGUN BLAST. HIS EARS WERE RINGING FOR DAYS. HE TOOK THE CAR TO HONDA THAT VERY DAY AND THEY SUGGESTED IT WAS A ROCK AND HE SAID ABSOLUTELY NOT AND INSISTED THAT THEY REPAIR IT. THEY DID NOT ARGUE AND WERE VERY GOOD TO US AND REPAIRED IT WITH NO PROBLEMS. MY HUSBAND IS REALLY AFRAID IT COULD HAPPEN AGAIN.
I JUST BOUGHT THIS CAR "NEW" FROM COGGIN HONDA IN JACKSONVILLE FLORIDA AT 11003 ATLANTIC BOULEVARD ON 10/17/17, IT'S PRODUCTION DATE IN THE DRIVERS-SIDE DOOR JAMB IS 02/17, IT WAS ORIGINALLY DEALER PREPPED AT THE HONDA DEALERSHIP ON 2/21/17, THE DATE CODE ON ALL FOUR TIRES ARE 50/16, INDICATING THE 50TH WEEK OF 2016, OR MANUFACTURED BETWEEN THE DATES OF 12/11/16 - 12/17/16. UPON DRIVING IT HOME ALMOST IMMEDIATELY AFTER PURCHASE, THE (TPMS) TIRE-PRESSURE-MONITORING-SYSTEM LIGHT IN THE INSTRUMENT CLUSTER CAME ON. SIXTY MILES LATER, AFTER ARRIVING IN MY TOWN OF RESIDENCE, I TOOK IT INTO MY LOCAL TIRE KINGDOM TIRE STORE TO HAVE THE TIRE PRESSURES CHECKED, TWO TIRES INDICATED 21-POUNDS OF AIR-PRESSURE, THE OTHER TWO TIRES INDICATED 22-POUNDS OF AIR-PRESSURE. THE MANUFACTURER STICKER IN THE DRIVERS SIDE DOOR-JAMB INDICATES THE TIRES SHOULD BE AT 32-POUNDS OF AIR-PRESSURE. AFTERWARDS, UPON DRIVING IT AT NO-MORE THAN THE NATIONAL POSTED SPEED-LIMIT OF 70-MPH, THE TIRES HAVE EXCESSIVE ROAD-NOISE, WITH A SLIGHT VIBRATION. MEANWHILE, I BROUGHT THE CAR INTO THE DEALERSHIP TO HAVE THE TPMS RECALIBRATED, SO THE TPMS WOULD GO OUT. UPON CLOSE INSPECTION OF ALL FOUR TIRES YESTERDAY, THEY ALL HAVE SMALL BULGES ON EACH TIRE, AND THIS CAUSED ME TO CHECK SEVERAL ONLINE WEBSITES FOR FURTHER INVESTIGATION OF POSSIBLE CONSUMER COMPLAINTS OF THESE TIRES. THEY ARE CONTINENTAL PRO-CONTACT TX GRAND TOURING ALL-SEASON, IN 215/50-17 TIRE SIZE. AFTER CHECKING NUMEROUS ONLINE WEBSITES AND READING ALL-KINDS OF NEGATIVE REVIEWS FOR VIBRATION, EXCESSIVE ROAD-NOISE, BUBBLES AND CRACKING IN THE SIDEWALLS, AND READING THEY ARE FILLED WITH FOAM FROM THE MANUFACTURER TO KEEP THE ROAD-NOISE DOWN TO A MINIMUM, WHICH APPARENTLY PREVENTS THE TIRES FROM BEING PATCHED FROM THE INSIDE FOR PUNCTURES, AND ALSO COMING APART FROM THE SIDEWALL AFTER BEING REMOUNTED ON A TIRE MOUNTING MACHINE, I AM SCARED OF THEM.
TL* THE CONTACT OWNS A 2017 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE SUDDENLY DROVE IN FRONT OF THE CONTACT'S VEHICLE. THE INCIDENT CAUSED THE CONTACT TO T-BONE THE VEHICLE IN FRONT. THE AIR BAGS DEPLOYED; HOWEVER, THE DRIVER'S AIR BAG DID NOT DEPLOY IN A FORWARD DIRECTION. INSTEAD, THE AIR BAG DEPLOYED IN A DOWNWARD DIRECTION. THE SEAT BELT ALSO FAILED TO RETRACT AND LOCKED UP, CAUSING THE CONTACT TO LUNGE FORWARD. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN AWAY FROM THE SCENE. THE CONTACT RECEIVED INJURIES TO THE ARM, CHEST, AND KNEE AREAS. MEDICAL ATTENTION WAS NEEDED. THE CONTACT CALLED VALLEY HONDA (4173 OGDEN AVENUE, AURORA, IL 60504; 630-851-5700) AND WAS INFORMED THAT HIS INSURANCE COMPANY NEEDED TO INVESTIGATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 263430505; HOWEVER, THE CONTACT HAD NOT RECEIVED A RESPONSE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. *BF CONSUMER STATED HE WOULD LIKE AN INVESTIGATION OF THE FAILURE OF THE AIRBAG AND SEATBELT. UPDATED 8/6/18*JB
HONDA CIVICS FROM 2015 ON APPEAR TO HAVE A PROBLEM WITH THE REMOTE CONTROL, IN PARTICULAR THE SENSOR FOR THE TRUNK. THE PARTICULAR CAR IN QUESTION IS A 2017 HONDA CIVIC. EXTREME SENSITIVITY RESULTS IN THE SLIGHTEST PRESSURE, WITHOUT THE OWNER BEING AWARE, ACTIVATING THE CAR TRUNK, AND THE TRUNK WILL OPEN AND REMAIN OPEN UNTIL THE OWNER OR SOMEONE CLOSES IT. A TRUNK THAT OPENS RANDOMLY AND NOT BY DELIBERATE ACTION IS OBVIOUSLY A SAFETY FACTOR AND NEEDS TO BE ADDRESSED. DEALERS, SERVICE PEOPLE, AND THE AUTO MAKER ITSELF HAVE ALL DENIED THAT THE PROBLEM EXISTS AND THAT IF IT DOES EXIST IT CANNOT BE ADDRESSED BECAUSE IT IS THE OWNER'S ACTION THAT CAUSES THIS PROBLEM. THERE HAS NOT EVEN BEEN A SUGGESTION OR ADVICE AS TO HOW TO DEAL WITH AN OVERLY SENSITIVE REMOTE OR A RANDOMLY OPENING TRUNK. A CAR REMOTE CONTROL WHICH WILL ACTIVATE AN ACTION JUST BY A MERE ACCIDENTAL TOUCH, IS AN INCONVENIENCE AT BEST, AND AT WORST, A PROBLEM THAT NEEDS TO BE ADDRESSED AND FIXED. A CAR WITH AN OPEN TRUNK CAN LEAD TO SITUATIONS WHICH CAN BE POTENTIALLY DANGEROUS, AND NOT ACCEPTABLE IN ANY WAY. I AM HOPING FOR SOME ACTION ON THE PART OF THE CARMAKER AND THE AUTO COMPANY, AS I AM AT A LOSS AS TO WHAT TO DO AND HAVE FAILED TO RECEIVE ANY ACCEPTABLE RESPONSE FROM THOSE WHOM I HAVE CONTACTED. ALTHOUGH ONE PARTICULAR DATE HAS BEEN PROVIDED BELOW FOR THIS EVENT HAPPENING, IT HAS HAPPENED OVER 10 TIMES SINCE THE PURCHASE OF THIS VEHICLE AND CAN HAPPEN RANDOMLY AT ANY TIME.
I PURCHASED THIS VEHICLE ON 9/17/2017. LESS THAN THREE WEEKS LATER, THE LEFT SIDE OF THE SEAT BACK WAS DEFORMED, CAUSING BACK PAIN AND DISCOMFORT. I TOOK THE VEHICLE TO THE DEALER AND THEY MANIPULATED THE CUSHIONS TO GET THE SEAT BACK TO A MORE COMFORTABLE SHAPE, HOWEVER IT DIDN'T LOOK THE SAME AS WHEN IT WAS BRAND NEW. A COUPLE OF MONTHS AFTER THAT THE CUSHIONS BECAME DISPLACED AGAIN. THERE ARE TWO CUSHIONS FORMING THE SIDE BOLSTER, AND THE SIDE AIRBAG IS DESIGNED TO DEPLOY BETWEEN THE CUSHIONS. I HAVE BEEN UNABLE TO GET THE CUSHIONS BACK INTO PLACE AND DON'T LIVE CLOSE TO MY DEALERSHIP SO IT IS INCONVENIENT TO TAKE IT BACK IN. NOW I HAVE BACK PAIN IN THE AREA WHERE THE SEAT IS DEFORMED AND PUSHING INTO MY BACK. I AM TAKING IT TO THE DEALER NEXT WEEK HOWEVER I AM AFRAID EVEN IF THEY REPLACE THE SEAT THIS PROBLEM WILL KEEP OCCURRING. I HAVEN'T HAD THE CAR LONG ENOUGH TO BE ABLE TO TRADE IT IN WITHOUT TAKING A HUGE LOSS. I AM ALSO CONCERNED WITH HOW THE SIDE AIRBAG DEPLOYMENT COULD BE EFFECTED.
TL* THE CONTACT OWNS A 2017 HONDA CIVIC. WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY INDEPENDENTLY. THE FAILURE RECURRED TWICE. AS A RESULT, THE CONTACT INJURED HER FOOT AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO AUBURN HONDA (1801 GRASS VALLEY HWY, AUBURN, CA 95603), BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,411.
I WAS DRIVING DOWN I-30 MERGING ON THE HIGHWAY. I PUT IT IN SPORT MODE AND TRY TO GET UP TO SPEED BUT ALL OF A SUDDEN CAR GOES TO LIMP MODE. THEN WOULD NOT GO OVER 40MPH. I WAS ABLE TO SAFELY PULL OFF FROM THE ROAD TURN THE CAR OFF AND BACK ON. CLEARED ALL ISSUES. I TOOK IT TO THE DEALER NEXT DAY AND NO CEL WAS STORED.
THIS IS A 2017 HONDA CIVIC HATCHBACK. I CANNOT START THE CAR SUDDENLY. BATTERY IS OK. AAA REMOVED THE BATTERY AND REINSTALLED IT, THEN THE CAR CAN START. HOWEVER, THE HONDA DEALER SAID WITH THE BATTERY REMOVING, THE ERROR CODE WAS REMOVED SO CANNOT FIND THE ROOT CAUSE. THE DEALER SAID MOST PROBABLY IT WAS RELATED WITH A SOFTWARE ERROR.
FIRST TIME SPEEDOMETER READING 0 WHILE DRIVING. SECOND TIME WHILE DRIVING DOWN HWY, ALL ERROR LIGHTS ON DASH CAME ON, I HAVE 10 OR SO PHOTOS, OF THE INCIDENT, SPEEDOMETER READ 0 GOING UPWARD OF 50 MPH, POWER STEERING WAS GOING IN AND OUT AND VEHICLE WAS VERY DIFFICULT TO CONTROL. THIS IS A HUGE ISSUE BEING IN COLORADO. TOOK TO DEALER AND THEY FOUND NOTHING FREEDOM HONDA CO SPRINGS, CO. NOW ITS THE 3RD TIME A REPEAT OF THE SECOND TIME EVERY INDICATOR ERROR LIGHT ILLUMINATING, NO SPEEDOMETER, AND POWER STEERING INTERMITTENT AGAIN. THIS IS GOING TO CAUSE AN ACCIDENT. I AM DROPPING THE VEHICLE OFF FRIDAY 9/8/2017 FOR DIAGNOSIS.
RODENTS CHEWING THROUGH ELECTRICAL WIRING IN THE ENGINE COMPARTMENT. HONDA USING SOY BASED WIRING JACKETING THAT ATTRACTS THE RODENTS TO CHEW UP THE WIRING IN THE ENGINE COMPARTMENT.
WIPERS FAILED WHILE VEHICLE WAS IN MOTION DURING RAINY CONDITIONS. WHEN ACTIVATED, WIPERS ENGAGE INTO UPRIGHT POSITION AND STOP. WIPER MOTOR IS RUNNING BUT WIPERS FAIL TO RETURN TO RESTING POSITION OR TO CLEAR WINDSHIELD. OUTERMOST WIPER IS STRIKING VEHICLE PAINT. COMPLETE FAILURE OF WIPERS WHILE VEHICLE MOVING IN RAINY CONDITIONS.
TPMS LIGHT COMES ON WHEN TIRE PRESSURES ARE OK. LIGHT COMES ON IN DASHBOARD AFTER RECALIBATING PER OWNER'S MANUAL AND AFTER DRIVING ABOUT 40 MILES.
WHEN PULLING INTO A PARKING SPOT I PUT THE CAR INTO PARK BUT THE CAR KEPT MOVING FORWARD, OVER A SIDEWALK AND INTO A BUILDING. I PUT THE CAR IN REVERSE AND COULD NOT STOP THE CAR UNTIL IT HIT ANOTHER OBJECT. HAD DAMAGE TO THE FRONT BUMPER AND GRILL.
FRONT WINDSHIELD CAME DEFECTIVE FROM FACTORY WITH AIR BUBBLES BETWEEN THE GLASS AND THE RUBBER AFFECTING THE INTEGRITY OF IT, THAT ALSO MAKES THE GLASS WEAK AND IT CRACKS TOO EASY. MY PROBLEM WITH THE GLASS HAPPENED WHILE THE CAR WAS PARKED INSIDE MY GARAGE WITH JUST LETTING THE WIPER FALL ON IT WHILE I WAS WASHING IT. IT REPRESENTS A POTENTIAL HAZARD AND SAFETY ISSUE FOR ME AND MY FAMILY.
This is a general concern, not a particular incident. My 2017 Civic SI (as well as my friend's nearly identical 2019 Civic SI and others I'm aware of) has backup camera issues at night. Daytime is fine, but at night the image is so "speckled" and unclear that it is often nearly useless. 2015 Civics did not have this problem (I had one and my wife currently still does).
DRIVER AND PASSENGER AIRBAGS BOTH DEPLOYED IN DUE TO A VERY MINOR ACCIDENT. THE HONDA WAS JUST COMING OUT OF A STOP SO THE SPEED COULDN'T HAVE BEEN MORE THAN 5-10 MILES PER HOUR. THE FRONT BUMPER SHOWS NO SIGNIFICANT DAMAGE TO WARRANT THE DEPLOYMENT OF THE AIRBAGS. NEITHER ONE OF THE PASSENGERS WAS HURT EXCEPT FOR MINOR BURNS ON THE HAND OF THE DRIVER DUE TO THE DEPLOYMENT OF THE AIRBAG. IT SEEMS THAT THE AIRBAG WERE DEPLOYED NEEDLESSLY.
TL* THE CONTACT OWNS A 2017 HONDA CIVIC. WHILE DRIVING AT UNKNOWN SPEEDS, THE WINDSHIELD WIPERS WERE APPLIED BUT FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CASEY HONDA LOCATED AT 12943 JEFFERSON AVE NEWPORT NEWS, VA 23608) WHERE IT WAS BEING SERVICED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 3,750.
I BOUGHT MY 2017 CIVIC BRAND NEW IN MAY 2017. EVER SINCE I HAD THIS CAR THE ELECTRONICS DON'T ALWAYS WORK. VOLUME DOESN'T ALWAYS WORK ON THE STEERING WHEEL OR ON THE DIGITAL RADIO. I'LL HAVE TO TURN THE CAR OFF AND THEN BACK ON TO BE ABLE TO USE THE VOLUME. TWO DIFFERENT TIMES MY CAR WOULDN'T TURN OFF WHILE IN PARK. I HAD TO SIT OVER 5 MINUTES IN PARK BEFORE IT WOULD TURN OFF WITH PUSHING THE START BUTTON OVER AND OVER. THE RADIO GOES STATICKY EVERY TIME I USE THE DEFROST BUTTON. FOR THE LAST 6 MONTHS MY CAR NOW MAKES A BEEPING NOISE HERE AND THERE THAT SOUNDS LIKE IT'S COMING FROM THE DASH/RADIO. DOESN'T MATTER IF THE CAR IS IN DRIVE OR PARK. EVERY TIME I BROUGHT MY CAR INTO HONDA THEY COULDN'T FIX ANYTHING SINCE THE CODES DIDN'T PULL UP WHEN THEY PLUGGED THEIR COMPUTER INTO MY CAR. I DO HAVE A VIDEO OF THE NOISES THAT MY CAR WAS MAKING (BEEPING). SO YES I STILL HAVE THE SAME ISSUES WITH MY CAR AND IN 2 MONTHS I WILL HAVE OWNED MY CAR FOR 2 YEARS.
FLASHING FLICKERING ENTERTAINMENT SYSTEM. THE SYSTEM HAS ALSO RESET ITSELF 2 TIMES WHILE IN OPERATION AGAIN FLASHING AND FLICKERING. THE SOUND CUTS OUT AS WELL WHILE THIS HAPPENS. I HAVE A VIDEO RECORDING OF A PARTIAL INCIDENT. HONDA REFUSES TO ANSWER MY QUESTIONS REGARDING MY CONCERNS FOR MY SAFETY REGARDING THE ISSUE. THEY ALSO CLAIM THAT THE ISSUE CANNOT BE DUPLICATED IN THE DEALERSHIP. HOWEVER THIS OCCURS SPORADICALLY AND THEY HAVE ONLY LOOK AT IT FOR A FEW HOURS EVEN AFTER I ASKED THAT THE VEHICLE NOT BE RETURNED TILL THE ISSUE WAS RESOLVED.
I PURCHASED A NEW HONDA CIVIC ON JANUARY 7, 2017. PREVIOUSLY MY NEW CAR DID NOT WANT TO START ON 1/28/17. 21 DAYS AFTER MY NEW PURCHASE. I HAD THE SAME TROUBLE AGAIN WHEN MY NEW CAR DID NOT WANT TO START ON 4/29/17 AT 5:20PM. I WAS IN A PARKING LOT AND IT WOULD NOT START. I CALLED HONDA ROADSIDE ASSISTANCE AT 1-866-864-5211 AND THEY SAID A TOW TRUCK WOULD ARRIVE AT 6PM. THEY DID NOT SHOW UP AT 6PM. AT 6PM I RECEIVED A TEXT THAT A TOW TRUCK WOULD SHOW UP AT 6:45PM. IT WAS VERY HOT AND I THOUGHT I WAS GOING TO SUFFER FROM A HEAT STROKE. AFTER MANY TRIES, MY CAR EVENTUALLY STARTED AT 6:15PM. I AM VERY FRUSTRATED WITH THIS CAR. WHEN I TOOK THE CAR INTO THE DEALERSHIP ON 5/1/17 TO CLAWSON IN FRESNO, CA. I WAS TOLD THEY DID NOT HAVE ANY RENTALS AND THEY WOULD CALL ME ON 5/2/17. THEY DID NOT CALL ME ON 5/2/17. I WENT TO THE DEALERSHIP ON 5/2/17 AND THEY SAID THEY DID NOT HAVE ANY RENTAL CARS. I CALLED HONDA CORPORATE AT 1-800-999-1009 AND CLAWSON HONDA AUTHORIZED A RENTAL CAR FOR ONE DAY.
TL* THE CONTACT OWNS A 2017 HONDA CIVIC. WHILE DRIVING VARIOUS SPEEDS, THE TOUCH SCREEN RADIO FLASHED ON AND OFF WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (FLETCHER JONES HONDA LOCATED AT 1111 N CLARK ST SUITE 2, CHICAGO, IL 60610; 312-614-1948), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-999-1009 AND STATED THAT THEY WOULD NOT ASSIST IF THE DEALER WAS NOT ABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110.
I WAS DRIVING THE SPEED LIMIT AT 40MPH. THE COLLISION MITIGATION BRAKING SYSTEM FIRED ON AN OPEN ROAD CAUSING MY CAR TO STOP ABRUPTLY. THIS CAUSED ME TO GET REAR ENDED BY THE CAR BEHIND ME. THERE WASN'T A CAR IN FRONT OF ME, IT FIRED ERRATICALLY. POLICE REPORT WAS FILED. AFTER TAKING THE CAR TO THE DEALER, THE DEALER HAS INDICATED "THERE IS NOTHING WRONG". EVEN THOUGH THERE WERE WITNESS'S AT THE SCENE AS WELL AS IT CAUSING AN ACCIDENT.
MY NEW CAR WILL LET YOU TURN OFF (PUSH BUTTON) AND GET OUT AND WALK AWAY WHILE STILL BEING IN GEAR. I EXITED MY VEHICLE IN THIS SITUATION AND IT ROLLED DOWN THE DRIVE AND HIT A TREE. IT WAS 3 FEET FROM ROLLING INTO A HIGHWAY THAT COULD HAVE RESULTED IN SERIOUS INJURY OR DEATH. OLDER CARS YOU CANNOT REMOVE THE KEY. YOU SHOULD NOT BE ABLE TO TURN OFF THE CAR WITHOUT SOME OTHER SAFETY FEATURE TO KEEP THIS FROM HAPPENING.
2017 HONDA CIVIC WAS BOUGHT NEW WITH 5 MILES ON JANUARY 6, 2017 AND THE FOLLOWING PROBLEMS HAVE OCCURRED: MILEAGE 3435 CHECK ENGINE LIGHT, MILEAGE 3813 CHECK ENGINE LIGHT AND SOP SHUTTER SET INSTALLED, MILEAGE 4242 CHECK ENGINE LIGHT AND CRACKS IN TOP OF FUEL PUMP AND IT WAS LEAKING GAS, FUEL PUMP REPLACED AND THEN FUEL TANK HAD TO BE REPLACED
AT ABOUT 10000 MILES I NOTICED RIPPLES IN MY REAR ROOF PILLARS. HONDA ACKNOWLEDGES THAT IT IS A MANUFACTURING ERROR AND FIXED IT WITH BODY FILL. I AM WORRIED IF THE ROOF WILL FLEX A DENT LIKE THAT UNDER LOAD THAT IT MAY NOT BE STRUCTURALLY SOUND.
TL* THE CONTACT OWNS A 2017 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED WARNING INDICATORS ILLUMINATED AND THE RPMS DECREASED TO ZERO. THE CONTACT WAS ABLE TO TURN THE VEHICLE OFF AND RESTART IT AFTER A FEW MINUTES, BUT THE ENGINE SHOOK. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. UPDATED 08/23/17*LJ
I LEASED MY HONDA CIVIC FROM HERB CHAMBERS HONDA OF BOSTON IN NOV. 2016. IN MARCH 2017 MY CHECK ENGINE LIGHT CAME ON. WHEN I TOOK MY CAR TO THE DEALERSHIP FOR SERVICING, THEY TOLD ME THAT RODENTS HAD CHEWED ON THE WIRES UNDER MY VEHICLE. AFTER I DID SOME RESEARCH ON MY OWN, I FOUND OUT THAT MANY OTHER PEOPLE WERE HAVING THIS SAME ISSUE AND MY CAR RECEIVED DAMAGE TO THE WIRING (UNDER MY CAR) DUE TO THE SOYBEAN COATING THAT HONDA IS USING ON THE WIRE COVERS. I WAS TOLD THAT THIS IS NOT COVERED BY THE DEALERSHIP OR WARRANTY. REMIND YOU "THIS IS A LEASE." MY BRAND- NEW LEASED CAR WAS COMPLETED DEAD AND WOULDN'T EVEN TURN ON. I AM LUCKY IT DIDN'T DIE ON ME WHILE I WAS DRIVING IT. I HAVE READ ONLINE COMPLAINTS THAT THIS HAS HAD TO OTHER PEOPLE WITH THIS DAMAGE TO THEIR VEHICLES. I WAS QUOTED $2,600 IN REPAIRS. I ENDED UP PAYING A $500 DEDUCTIBLE TO MY INSURANCE COMPANY. THERE ARE CLASS ACTION LAW SUITS IN PLACE IN CA AND OTHER STATES REGARDING THE "SOY-BASED WIRE COVERING." THIS IS A SERIOUS SAFETY ISSUE AND A RECALL NEEDS TO BE MADE BY HONDA.
MOTOR VEHICLE COLLISION ON FREEWAY GOING 68 MPH SPEED UPON IMPACT BY ANOTHER VEHICLE, ORBITAL EYE FRACTURE, SPLIT FOREHEAD, AIRBAG MAY HAVE DEPLOYED LATE
I PURCHASED A NEW HONDA CIVIC 2017 WITH 11 MILES ON 1/7/17. 21 DAYS LATER, ON 1/28/17 MY CAR DID NOT START AFTER WORK. THE TOW TRUCK HAD TO JUMP START MY CAR AND AFTER NUMEROUS ATTEMPTS IT STARTED. I WORK DOWNTOWN AND IT WAS DARK AND LATE. THIS IS UNACCEPTABLE FOR A NEW CAR. I TOOK IT TO THE DEALER NEXT DAY AND THEY REPLACED THE BATTERY. I AM FEARFUL THAT MY "NEW" CAR MAY NOT START AGAIN.
THE CAR HAS A DESIGN FLAW WITH THE UNDER CARRIAGE COVER TO THE ENGINE SECTION. WHEN A SPEED HUMP IS ENCOUNTERED, THE UNDERCARRIAGE HITS IT AT THE SLOWEST SPEEDS. EVENTUALLY, IT WILL CAUSE DAMAGE. THE CAR HAS UNDER 11, 000 MILES AND IT HAS BEEN BROUGHT TO THE DEALER'S SERVICE MANAGER'S ATTENTION AND I AM TOLD THAT THE CAR IS LOW TO THE GROUND. IT IS A DESIGN FLAW SINCE EVERY SPEED BUMP HITS THE UNDERCARRIAGE COVER.
I WAS TURNING INTO A PARKING LOT WHERE I THEN PROCEEDED TO PARK MY CAR INTO A PARKING SPOT. I PUT THE CAR IN PARK AND THE CAR CONTINUED TO MOVE FORWARD. THE CAR ENDED UP HITTING THE BUILDING THAT WAS 2 FEET IN FRONT OF ME. THE CAR THEN REVERSED ON IT'S OWN AND CHARGED FORWARD TO HIT THE BUILDING AGAIN. THE SECOND TIME IT HIT THE BUILDING THE AIR BAG WENT OFF. I TRIED TO PUT THE CAR IN REVERSE MANUALLY TO PREVENT IT FROM HITTING THE BUILDING. WHEN I DID THIS , THE CAR ACCELERATED BACKWARDS .
THIS IS A 5-DOOR HATCHBACK IN EX TRIM BOUGHT NEW 12/2016. WITHIN 2 WEEKS ELECTRICAL ISSUES STARTED, FROM XM TUNER GOING OUT TO MAIN HEADUNIT GOING OUT ON A INTERMITTANT BASIS. THIS DISABLES ALL AUDIO, BLUETOOTH, CLIMATE CONTROLS, BACK-UP CAMERA, & LANEWATCH. "CHECK TUNER" SHOWS BRIEFLY OFTEN. OCCURS EVEN WHEN DRIVING. DEALER UNABLE TO DUPLICATE, BECAUSE OF THIS HONDA REFUSES REPAIR. TPMS ALERT DISPLAYS FREQUENTLY, AFTER A TIRE EVEN A WHEEL REPAIR/REPLACEMENT. PER DEALER & HONDA TECH ALL 4 SHOULD BE MATCHING SET @ TIME OF SERVICE, OR DEALER CAN ATTEMPT HARD RESET. SOFTWARE UPDATE RECENTLY DONE FOR THIS. TOLD TO BRING BACK TO DEALER IF/WHEN TPMS LIGHTS UP AGAIN. KNOWN POOR ANDROID AUTO PERFORMANCE & APPLE CARPLAY NON-FUNCTION, NO REPAIR AT THIS TIME (SOFTWARE ISSUES). "CHRISTMAS TREE" DISPLAY - NO ABS, TRACTION CONTROL, ELECTRIC STEERING, AIRBAG MALFUNCTION, ETC ETC. NO LONG-TERM RESOLUTION, PER DEALER "SOFTWARE ISSUES". GROANING NOISE WHEN TURNING WHEELS LEFT OR RIGHT FROM STOP, PER DEALER & HONDA TECH "NORMAL OPERATION". SUNROOF GLASS BREAKAGE IS AT OWNER EXPENSE, NOT A WARRANTY COVERAGE ITEM. ENGINE SHAKES/SHUDDERS ON START, AGAIN "NORMAL OPERATION" PER DEALER & HONDA TECH. POOR HORN PERFORMANCE, PER DEALER ONLY A SINGLE LOW NOTE HORN INSTALLED. NOT LOUD ENOUGH TO BE HEARD EASILY. OWNER EXPENSE TO UPGRADE TO BETTER (LOUDER) UNIT. ELECTRICAL GLITCHES STILL ONGOING ALMOST 2 YEARS NOW, VEHICLE HAS 20,000 MILES. THIS 10TH GEN CIVIC NOT RELIABLE & MAY PROVE A SAFETY CONCERN LONG-TERM. AM UNABLE TO AFFORD REPLACING THIS VEHICLE AT THIS TIME. HONDA CUSTOMER SERVICE HAS BEEN LARGELY INDIFFERENT TOWARDS THESE ISSUES, CITING "UNABLE TO DUPLICATE" EVEN "SOFTWARE ISSUES".