2017 Honda Civic Complaint Log

NUMEROUS NHTSA REPORTS HAVE BEEN TO WASTE AS NOTHING IS DONE. THIS 2017 HONDA CIVIC EX HATCHBACK CONTINUES TO HAVE ELECTRICAL GLITCHES SINCE BOUGHT NEW IN DEC. 2017. NO PROBLEM (S) FOUND. NO CODES. UNABLE TO DUPLICATE. ETC. ETC. HONDA REFUSES TO DEAL WITH THIS DEFECTIVE VEHICLE & SERVICING HONDA DEALERS DO NOT WANT THIS PIECE OF CRAP HONDA IN THEIR SHOPS. HONDA CLAIMS THEY HAVE LEGAL RIGHT TO CANCEL ALL NEW VEHICLE WARRANTIES ON THIS VEHICLE & OWNER CANNOT DO ANYTHING LEGALLY ABOUT THIS. NO US FEDERAL AGENCY HAS ANY CONTROL WHAT HONDA DOES IN THE US. HONDA HAS BECOME ARROGANT & ABUSIVE TOWARDS HONDA CUSTOMERS & DOES NOT CARE.

TL* THE CONTACT OWNS A 2017 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE'S NAVIGATION SYSTEM FAILED. ALTHOUGH THEY WERE ON THE FREEWAY, THE NAVIGATION SYSTEM RE-ROUTED THEM AS THOUGH THEY WERE ON THE STREET. THE CONTACT ALSO STATED THAT THE VEHICLE'S RADIO FAILED. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS REPAIRED; HOWEVER, THE RADIO STILL FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TUNER AND ANTENNA NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE REARVIEW AND PASSENGER SIDE CAMERAS FAILED. THE VEHICLE WAS AGAIN RETURNED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL CONSOLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,900.

PASSENGER AIR BAG WILL NOT DEPLOY BY DESIGN WHEN SOMEONE WHO DOES MEET WEIGHT CRITERIA IS SEATED. THIS IS A 2017 HONDA CIVIC 5-DOOR PURCHASED NEW IN DEC. 2016 & HAS HAD THIS ISSUE SINCE PURCHASE. PER HONDA & HONDA SERVICING DEALERS THE SENSOR IS DESIGNED TO DEACTIVATE PASSENGER AIR BAG IF WEIGHT THRESHOLD NOT MET. MY WIFE IS 5 FT. 5 IN. & APPROX. 125 POUNDS, & WHENEVER SHE IS SEATED THE AIR BAG INDICATOR IS OFF. PER HONDA & HONDA SERVICING DEALER THE 4 WAYS TO DEAL WITH THIS ARE : 1. MOVE FRONT SEAT ALL THE WAY BACK ( NO AIR BAG FUNCTION ). 2. HAVE HER SIT IN BACK SEAT. 3. NOT HAVE HER IN CAR AT ALL. 4. GET ANOTHER VEHICLE THAT HAS FUNCTIONING PASSENGER AIR BAG. THESE ARE OFFICIAL REPAIR SOLUTIONS PER HONDA TECH SUPPORT & HONDA SERVICING DEALER.

THE HEAD RESTS ARE ANGLED SO FAR FORWARD THAT IT IS CAUSING ME SOME SEVERE NECK PAIN. ONLY HAD THE CAR FOR 3 MONTHS.

PASSENGER FRONT AIRBAG IS DEACTIVATED WHEN MY WIFE OR I SIT IN THE SEAT. PER HONDA DEALER NEITHER ONE OF US MEET SENSOR CRITERIA TO ACTIVATE AIR BAG. AMERICAN HONDA WILL NOT ASSIST NOR RESPOND TO THIS ISSUE. THE SERVICING DEALER RECOMMENDS HAVING WIFE MOVE SEAT ALL THE WAY BACK OR SIT IN THE BACK SEAT. THIS ISSUE IS CONSIDERED NORMAL & WITHIN DESIGN CRITERIA. PASSENGER FRONT AIRBAG WILL NEVER DEPLOY IN AN ACCIDENT WHENEVER SOMEONE SITS & WEIGHT DOES NOT ACTIVATE AIRBAG.

TL* THE CONTACT OWNS A 2017 HONDA CIVIC. WHILE THE VEHICLE WAS STATIONARY, THE PASSENGER SIDE AIR BAG FAILED TO REGISTER AN OCCUPANT SEATED IN THE PASSENGER SEAT. GUNN HONDA (14610 I-10, SAN ANTONIO, TEXAS 78249) WAS NOT ABLE TO DUPLICATE THE FAILURE. THE DEALER, HOWEVER, DISCONNECTED THE SENSOR CABLE IN THE FRONT PASSENGER SEAT AND RECONNECTED IT, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER. THE FAILURE MILEAGE WAS APPROXIMATELY 11,500. *TT*JB

JUST PICKED UP BRAND NEW CAR FROM DEALERSHIP (SUNSET HONDA I. SAN LUIS OBISPO CA) TRANSFERRED BY THEM FROM ANOTHER DEALERSHIP. CAR IS AN EX AND HAS PREVIOUSLY TEST DRIVEN A 2017 CIVIC HATCHBACK SPORT THE DAY BEFORE . DROVE OFF WITH MY MEW CAR THAT WAS GIVEN TO ME WITH 450MILES. RIGHT AFTER I LEFT DEALERSHIP WITH MY BRAND NEW CAR AND WAS DRIVING HOME FOR FIRST TIME GOT ABOUT 6 MILES FROM DEALERSHIP AND DASHBOARD LIGHTS WITH DIGITAL SPEEDOMETER DISPLAYED FLASHED AND WENT DEAD (COMPLETELY BLANK A.K.A. BLACK SCREEN OF EARTH). I WAS DRIVING APPROX. 30-35 MPH . DROVE ANOTHER'S ANOTHER MILE (APPROX) WITH NO DIGITAL SPEED DISPLAY AT ALL- COMPLETELY BLACK INSTRUMENT CLUSTER (MAIN DISPLAY WHICH NORMALLY SHOWS DIGITAL MILES PER HOUR, TEMP GAUGE, ETC) AND TURNED ON RIGHT HAND SIGNAL TO MAKE RIGHT TURN AND ABOUT FIVE SECONDS LATER RIGHT SIDE CAMERA TURNED ON MEDIA DISPLAY TO RIGHT AND EVENTUALLY DIGITAL DASHBOARD SPEEDOMETER BEHIND THE STEERING WHEEL TURNED BACK ON. EVERYTHING ON THE CAR IS COMPUTER CONTROLLED. THIS IS REALLY DANGEROUS. NOT SURE HOW F CAR HAS A BAD CPU OR ECU. CALLED DEALERSHIP IMMEDIATELY AS I HAS JUST DRIVEN AWAY 15 MINUTES BEFORE AND THEY DIDN'T THINK IT WAS A BIG DEAL. I AM VERY CONCERNED.

SINCE THE FIRST DAY DRIVING LESS THAN 10 MILES HOME FROM THE DEALERSHIP I HAVE HAD NUMEROUS ELECTRICAL, A C AND DRIVE TRAIN OR WHEEL PROBLEMS. THE VEHICLE HAD BEEN TRANSFERRED.FROM A SANTA BARBARA CA DEALERSHIP TO A HONDA DEALERSHIP IN SAN LUIS OBISPO CA. THEY CALLED ME ON A SUNDAY TO SAY THE CAR WAS THERE IT WAS RAINING AND DARK. CAR HAD 400+ MILES ONE IT AND SAFETY CHECK HAD NOT BEEN DONE SINCE IT WAS ORIGINALLY RECEIVED WHEN IS WAS 0. ON THE 7TH OF A 10 MILE RIDE HOME THE WHOLE.ENTIRE DASHBOARD FIRST SIZZLED OUT LIKE AN OLD COMPUTER.MONITOR GOING BAD THEN.COMPLETELY WENT BLANK. I COULD NOT TELL HOW FAST I WAS GOING. AT THAT POINT I HAD NOT YET HOOKED UP MY PHONE.TO APPLE.PLAY WHICH IS A WHOLE NOTHER SOFTWARE ENDLESS.GLITCH BAG OF ISSUES. I HAVE HAD THE CAR FOR ABOUT A YEAR. IT POPPED THE HOOD AND ALMOST BURNED MY HANDS ON THE HOOD ARM. THE DIGITAL DASH TURNS BLACK AT LEAST 2-3 TIMES A MONTH (NO MILES.PER HOUR, ETC). EVERY OTHER DAY MY IN DASH FACTORY SCREEN RADIO GOES BLACK. THE CAR UNLOCKS ITSELF OVERNIGHT EVERY FEW DAYS. MOST IF THIS INCREASES WITH FREQUENCY WHEN IT RAINS. AT LEAST ONE TIME A WEEK THE CAR WON'T UNLOCK BY TOUCH EVEN THO I HAVE THE KEY ON ME. SINCE DAY ONE THE CLIMATE CONTROL WILL RANDOMLY TURN ON FULL BLAST. SINCE DAY ONE RIGHT FRONT LOUD BEARING NOISE NEAR TIE ROD ARM AND LOUD KNOCK/BEARING/BUMP NOISR IN DRIVE TRAIN AREA; UNDER DASH AND IN AND INSIDE DOORS AND SUN ROOF RATTLE SO LOUD I HAVE TO TURN UP THE MUSIC NOT TO HEAR IT LIKE PARTS ARE LOOSE, AT 9 MONTHS HOT FULL BLAST 90+ DEGREE HEAT COMES ON WHEN THE A C IS TURNED ON (STUCK.IN HEAT MODE) EVENTUALLY AFTER BEING TURNED OFF WILL RESET ITSELF THEN WORK NORMAL. THIS HAS HAPPENED AGAIN 4 TINES IN THE PAST WEEK. SINCE DAY ONE TURN SIGNALS GET STUCK AND DON'T DISENGAGE UNLESS FORCIBLY FORCED. NO CLEAR COAT ON DOOR JAMS. HOOD, TRUNK AND DOORS HAVE UNEVEN GAPS/MISALIGNED.CRACKED LIGHTS

IS BEEN MORE 1 YEAR WISH I RECEIVED THE LETTER FOR HONDA AND THE PROBLEM WITH THE AIR BAGS NO FIX I CALL MANY TIMES TO THE DEALER NO RESPOND

I TOOK MY CAR IN DUE TO THE RECALL LETTER I RECEIVED AT MY RESIDENCE ADDRESSED TO ME ID# 14-034 STATING CLOUD PAINT ON ROOF AND TRUNK AND AN EXTENSION WAS GIVEN. I REMEMBER IT WAS A TUESDAY I TOOK IN BECAUSE THEY SPECIFICALLY TOLD ME ON THE PHONE THAT IS WHEN PICTURES COULD BE TAKEN AT THE DEALER AND THEN SENT IN FOR APPROVALS. I HAD SOME OTHER THINGS DONE ON MY CAR AND THERE IS RECORD OF IT. HOWEVER THEY SAID MY VIN NUMBER DID NOT MATCH THE RECALL AND TOOK THE PAPERWORK THAT WAS ADDRESSED TO ME AND SAID THEY WOULD NOT TAKE ANY PHOTOS OF THE CAR. AT THAT TIME THE CLOUDING ON MY CAR WAS MINIMAL HOWEVER NOW A FEW YEAR OUT IT LOOKS LIKE ACID SPILLED ON MY CAR. IT'S ALSO INTERESTING TO SEE SEVERAL OTHER SAME MODEL CARS OUT ON THE ROAD WITH THE SAME ISSUES. I DID FILE A CLAIM WITH THE DEALERSHIP THEN LATER TOLD I WOULD HAVE TO GO THROUGH THE DEALER FOR ANY APPROVALS SINCE ITS WAY PAST THE DEADLINE. I DID AND WAS TOLD I HAD TO MEET WITH A SPECFIC PERSON NAMED CASEY AND MADE ANOTHER VISIT AND WAS TOLD THEY CANNOT DO ANYTHING ABOUT IT. SO LONG STORY SHORT BEEN GOING BACK AND FORTH AND FEEL THEY ARE DOING SOME SHADY BUSINESS. SO FRUSTRATED THAT I REFUSED TO BUY MY NEW CAR WITH HONDA AND DECIDED TO BUY A NISSAN ROGUE. I STILL OWN MY CIVIC BUT NOW I AM DETERRED TO EVER BUY ANOTHER HONDA AGAIN. I FEEL I WAS TAKEN ADVANTAGE OF WHEN I WENT IN DURING THE TIME FRAME AND I WAS THERE WITH MY ONE YEAR OLD DAUGHTER.

Steering feels like it is sticking slightly left of center. Noticing it more as weather is becoming warmer. It happens at slower speeds, but is more noticeable when I’m driving at faster speeds. When making small adjustments while driving, the steering wheel seems to stick/not operate smoothly. When it gets past the sticking point, it causes oversteer, making me have to overcorrect in the opposite direction. It feels very unsafe to drive, especially at higher speeds. Upon researching, I see this is a common problem and that there are recalls within my year model for this exact issue, but, upon searching my VIN, it doesn’t seem my car is included in the recall. I’m terribly concerned that this defect in the steering is going to lead to an accident. Hopefully, since I’m seeing many of this issue reported in cars not currently included in the recall, the recall will be expanded to include all of our vehicles.