NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Honda Civic. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
My car has a significant engine oil dilution problem. Gasoline is starting to mix with the oil and it could potentially cause problems or complete engine failure. I am having issues with performance in cold weather due to this problem.
When driving at any speed, there is noticeable jerking in the power steering whenever making minor movements on the steering wheel. Rather than smoothly adjust the direction for the vehicle, this jerking will forcibly redirect the vehicle to move in the direction the steering wheel was turned. This results in the inability to smoothly drive straight and results in unpredictable jerking movements, which is a huge safety issue at high speeds. Similar recalls for this problem have been issued for other years of Honda Civics, but not for the 2017 one.
AC does not work! It only blows hot air. It gets very hot in the car, even with all the windows rolled down. Also, gas cap is broken. Does not close all the way and sticks out. So therefore it no longer locks. Thought my gas was possibly getting stolen, but there was no changes to my gas.
The contact owns a 2017 Honda Civic. The contact stated the ventilation system became inoperable. While the blower was in the on position, the windshield fogged up. The temperature increased to high. The vehicle was taken to the local dealer where it was diagnosed that the condenser needed to be replaced. Additionally, the contact was informed that the coolant needed to be flushed and also that there was a hole in the radiator causing a coolant leak. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 43,000.
Brakes keep failing. Replaced with OEM parts twice in the last 10months because Honda says it isn't an issue they cover and no active recalls for any parts or components
Ed morse changed my push to start button and now my car has a body control module. Which draining my battery every day. Now I've changed the battery 6 times. I'm left with the parts being on back order. Ed morse service manager told me the parts came in and they were trying to reach me which was a lied because when I showed up they told me they don't have it now they nor sure when the parts are coming. The parts are on back order in japan.
This is a known issue with Hondas from 2016 and up where the Body Control Module (BCM) is faulty and malfunctioning. When the car turns off, it turns itself back on and makes noises to turn itself back on. This issue may cause possible electrical issues that may short and start a fire internally. Honda dealerships across the country have known about this issue for many years, yet they have not fixed the problem. There are youtube videos entailing the same occurrences in a lot of other people's cars, including myself. My vehicle has not been inspected but spoke with several Honda dealerships about the issue, and they are all aware of the issue, yet have no solution but to replace it. The BCM is on backorder for months and people are without cars to use due to the repeated occurrences for everybody. There are no signs of any issues before the faulty BCM malfunctions. Dealerships charge $1500-2500 for car repairs that they are not able to fix due to the backorder of the component. If this issue has been going on for several years, why hasn't Honda fixed and replace the issue, instead of knowing the issue and making their customers pay a large amount of money to fix what they know will go wrong? It is unethical and demoralizing to have a company take advantage of its customers. Link to the video: https://www.youtube.com/watch?v=bKdfkzsnXT0
The contact owns a 2017 Honda Civic. The contact stated while pulling into the drive way, the vehicle stalled and the the steering wheel lost power steering. Several messages indicating a transmission, parking brake, hill assist, fuel gauge, steering, braking , traction control, charging system failures were displayed. The vehicle hit the garage door. The contact attempted to reverse but the gear shifter remained stuck into park (P) position. The contact manually disengaged the transmission linkage located in the AC system. The contact then pushed the vehicle backwards. An independent mechanic came to the contact's residence and diagnosed that the transmission control module (TCM) had failed and had affected the computer system, which led to the failure. The independent mechanic associated the failure with Honda Technical Service Bulletin Number: 17-012. The dealer and the manufacturer were notified and informed the contact that the vehicle would be repaired at his own expense as the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was approximately 106,000.
2017 Honda Civic with 15K milage - A/C broke down for the second time after I had it’s condenser replaced at the dealership in 2019 due to cracks/holes. I took it to the dealership few days ago and they told me it costs $509.00 for diagnosis. Took it somewhere else to recharge it but it only lasted 2 days and we’re back to blowing warm air but what’s interesting is that the passenger side’s vent blows slightly cooler air than the driver side! I took it to many auto repair places and I was told many times that 2016-2019 models have faulty A/C which Honda knows about but won’t issue a recall. I hope these complaints lead to a formal investigation.
Brake system indicator light came on 2 weeks prior to driver assist failure, cruise control no longer works, lane departure malfunction, collision detection malfunction, adaptive steering malfunction. Basically the whole driver assisted system no longer works I took it to be fixed by shop they cleared codes but problem still exists.
1. Driving on the freeway with multiple lanes. I driver cuts across multiple lanes and even though they only stayed 1 second in front of me and jumped into another lane, Honda thinks it's time to apply the brake after they have merged over to next lane. Applying the brakes when nobody is in front of me! 35mph 2. I can be 25 feet behind a car. That car happens to be making a turn at an intersection. It clears my path, but it's stuck just at the corner of the other street because traffic isn't flowing for them. I have 100% clear of path. And guess what, Honda decides to slam on the brakes because it saw the vehicle is about a foot away from my lane stopped. Honda can't tell the difference if I'm going straight or following the car that turned so it thinks it's better to slam on the brakes when in question. Very dangerous! 40mph 3. When on a multi lane freeway. I have no car in front of me but there is a vehicle in another lane. As I try to pass the vehicle, my Civic applies the brakes when the road isn't straight but very slightly curved. In my opinion it's not calculating at all that we are in a curve. It seems like Honda is not using vision from camera to tell the lanes and lane markers and also the steering wheel. But it only detects that somehow we will collide. 65mph A dangerous system and shouldn't be allowed until the bug is fixed with software update. So far Honda hasn't acknowledged anything. I have to gather all my footage and share it with you, maybe through youtube? There are no warnings, no problems with the car. This is clearly a software issue. Honda dealer told me there is no software update for this when I question Honda Serramonte Colma CA when I brought my vehicle in for failed AC. Service writer said "these things can happen, just try to drive more cautiously"
The paint started to fade and turn white 3 1/2 years ago. Called Honda and they said they were aware of the paint failure but my color did not have many with that issue and they could not do a recall on my color. Been fighting them for over 3 years and not I have several body parts that are having paint failure
Steering wheel jerk/sticking problem after driving 25-30 miles. A lot of tension/force needed to correct steering direction leading to over correcting.
This complaint is specifically about the A/C Evaporator in my Honda Civic. After taking my car in for the 2nd time in about 13 months (to the Honda Dealership), the A/C system appears to be faulty on my vehicle. After online research, it appears that this is very common issue for many 2016-2019 Honda Civic models and it’s hard to imagine the company isn’t aware. Thus far, the company has offered to cover the Condenser issue (after the company was in a class action lawsuit) but will not cover the A/C Evaporator, which costs over $2000. Given the recent heat waves, the safety of myself and my passengers are potentially compromised until this issue is fixed, especially those with disabilities. It would be highly appreciated if this matter is investigated and resolved for all Honda Civic owners. Thank you!
2017 Honda Civic the AC stopped cooling in the middle of summer in summer California where the temperature is regularly above 110 degrees. An AC failure in this area IS a safety issue. After paying $289 for diagnosis they said the evaporator is leaking. The warranty was extended for all 2017 Honda Civics for leaks of the condenser. They also have similar complaints for the compressors. We have 3 other older Hondas that have never had an evaporator start leaking and when we said that to the service tech, he said that newer Hondas are less reliable. This is at a Honda dealership, so it's quite the sales pitch for buying a new Honda. It seems obvious that the 2017 Honda Civic has an overall problem with the AC. I was quoted $1800 for repair, but I am not convinced that is the problem. I wish I hadn't taken it to a dealership to start with, but I was sure that they would be honest and cover the repair under warranty. A new aftermarket evaporator from a very reputable company costs under $70 so that's a lot of labor costs added on. Civicx.com has so many reports of this problem that it's over 12 pages long. This problem should definitely be covered under the 10 year extended warranty.
I got a new Honda Civic last 2017. My car air conditioning has not been working for the past months. When I started have it fix, I called different car repair shop in Orange County for the past months. They always asked me about my car model and year and every time I give it to them they turned me down from shop like Firestone, pepboys, and several of their branch and even small repair shop. I went to Honda service but they charge me too much I can’t afford. Luckily my car was accepted for AC repair in one of Pepboys branch. They assessed and recharge my car AC but less than a month AC is not working I brought it back after they say a lot of problem and charging me too much. I just need a working AC for my car. Please help me have my car fix fairly in this difficult time.
On two (2) separate occasions the engine wiring harness was damaged by rodents. The damaged wiring harness compromised the power steering system, braking system and stability control system. Failure of these critical systems put the safety and welfare of myself, my family and all drivers on the road in danger of serious injury and death. The damaged wiring harness is in my possession and available for inspection. The local Honda dealership and numerous other sources have stated the manufacturer is using a soy based plant material to produce the wire casing that attracts rodents to chew and permanently damage the food based wiring components. The local Honda dealership inspected and verified the cause and the effect of the damage. Steering, braking and stability control warning lights were indicated while driving the vehicle and prior to driving in subsequent trips
Power steering locked up.
Last week the AC in my '17 Honda Civic Hatchback went out and I took it to the local dealership to have it diagnosed. Upon review, they informed me the AC's evaporator unit is leaking and it will cost $800 to replace. I'm aware there is a recall (TSB 19-091) on the condenser from 2016-2018 Civics. Honda came out with a TSB regarding this issue, all 2016-2018 civics have 10yr/unlimited mile warranties now on condensers. TSB 19-091, dated Dec 11th 2019. Per the bulletin: " American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles. This warranty only covers vehicles that have a defective A/C condenser from the factory. The A/C condenser was not manufactured to specification. As a result, tiny holes may develop in the condenser tube walls that allows the refrigerant to leak out. " However, there seems to be an EQUALLY large number of complaints online about compressors and evaporators failing in those years of Civic as well. Every single private mechanic I spoke to said they's seen dozens of '17 Civics with the exact same issue and to take it back to Honda. As such, it turns out failure across ALL the components of the AC system (compressors/condensers/evaporators) is relatively common after only a handful of years. I believe an amended bulletin should be provided to cover ALL repairs across the AC system. As a 1st responder, it is not safe for me to drive this vehicle to/from work in the 115 degree weather that we get here in Fresno, CA. There are multiple articles explaining these exact malfunctions as well: https://www.civicx.com/forum/threads/2016-2019-evaporator-failures-leaks.52319/ https://www.reddit.com/r/Honda/comments/lyne6q/2017_honda_civic_ac_evaporator_leaking/?utm_source=BD&utm_medium=Search&utm_name=Bing&utm_content=PSR1 There were NO warnings prior to my AC going out.
Cooling issue. Air conditioning not cooling down. Coolant and freon full. No one knows why the car ac wont work above 80°f. One side of car is semi cool other not at all blows hot air.
The contact owns a 2017 Honda Civic. The contact stated while the vehicle was parked and running in the driveway, the power steering failed. The power steering warning light was illuminated. The vehicle was towed to an independent mechanic. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 26,000.
My brakes stopped working, resulting in a car crash. My airbags never went off and I sustained injuries to my head, neck,and, back.
These cars have horrendous AC issues. A spotlight needs to be on put on it. Broken AC can subject drivers to dangerously high temperatures in the cabin, even if the windows are rolled down in some climates. Honda, the maker of these vehicles, is still answerable for the supplier of the compressor/ac system, Keihin's, failures. There are many of us, but we haven't been able to connect the dots to see how many have truly been affected. I nearly suffered heatstroke driving this car. Was dizzy the night of at home, with outdoor temperatures reaching triple digits (Fahrenheit).
A/C refrigerant leaking/ A/C not working.
The gear shift is loose. Not stable. With switch into a different mode with the slightest tap without having to have my foot on the brake or pushing the release button to move to a different gear.
Vehicle rear center seatbelt does not release from buckle with you depress the orange release button.
Air-Conditioner (A/C, AC). 2017 Civic EX-L Sedan. A/C system blows only warm air on drivers side vents, but seems to blow cool(er) from passenger side vents. Just adding this to the MANY other complaints about A/C system in 10th Gen Honda Civics.
The board control module failed and replacements are not available. Available for inspection upon request. Due to the component failing, the vehicle goes to accessory mode randomly or even to its on without engine mode. The wireless key will not grant access during these times or remote start. Without constantly charging the battery, the vehicle will completely discharge its battery. This issue has been verified with the dealership and component inspected. No warning lamps gave away the process of the failure. warning lights only appear now after jumping the vehicle from a depleted battery due to the failure.
I have a Honda Civic 2017 .I left the car un the dealer tiday because the car have "break system issues".Is almost a new car and already hace problema whit the poster bbrake system.How is possible?
I made a purchase a civic Honda 2017 on February 2020 and now in April 2022 stops working the A/C unit only blowing hot air
The car have only 21,000 millas and the brake lihgt is on.The dealer said that is a high risk situation.The dealer (Triangle Honda 65) have my car since one week ago.They said thathe problem is that Master Cilinder and the Power Set malfuntioning.The said that i donth any warranty.Replace the brake parts is very costly.My car si almost new and hace a few milleage.I beleive that is a possible new recall.The parte áre availeble for inspection upon request.
Pre-incident.... Improper weather stripping around both front and back windshield hold water on seams around installed windows. This results in air bubbles separating the glass from the glue seam and rubber seats. If too many occur for a long enough period, windshield can crack, shatter or break completely free during normal driving. This is happening on a less than 5 year old car. Honda Dealership has inspected and taken pictures of bubble areas that are occurring between the entire seal. Bubbles started occurring 3 years ago and got significantly worse over time. No warning lamps.
2017 Honda Civic experiences random reduced steering maneuverability while driving. Steering wheel becomes briefly stuck in one direction while turning, usually requiring over-steering to correct the issue. Steering wheel becomes less responsive and difficult to turn. Vehicle is available for inspection. Problem has not been confirmed by dealership. No lights or messages displayed on dash or digital console.
The contact owns a 2017 Honda Civic. The contact stated that the seat belt tongue failed to latch securely into the buckle. The contact took the vehicle to the local mechanic where the vehicle was diagnosed and the contact was informed that the inner spring was missing and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 84,000.
I believe the issue I'm about to explain is with the EPS Rack Assembly. I am deeply concerned for my safety and the safety of other riding in my vehicle as it is difficult sometimes to keep the vehicle on the road due to the steering sticking at random times. MANY other 2016+ Honda Civic owners are experiencing this problem as there are several forums currently viewed on the internet discussing this issue. When driving the vehicle, the steering wheel "sticks" in one spot when turning and sometimes takes a considerable force to break the steering wheel free. This issue seems to happen after the car/engine is warm (20-30 minutes into driving). This problem started out as minor and sporadic, but has become much worse in the past month or so. I will be making an appointment with my local Honda dealer for evaluation.
The contact's father owns a 2017 Honda Civic. The contact stated that the A/C unit was blowing warm air while activated. Due to the failure, the defroster system failed to clear the glass as intended. The vehicle was taken to a dealer, where the mechanic discovered that the A/C compressor shaft seal and the A/C evaporator were inoperable. The mechanic also discovered that flammable gas was leaking from the A/C evaporator system into the cabin of the vehicle. The contact was informed that the A/C compressor shaft seal was covered under warranty; however, the A/C evaporator was not covered. The dealer submitted a Goodwill request to the manufacturer, and the manufacturer agreed to cover 75% of the cost of the repair. The manufacturer was notified of the failure, and the contact opened a Goodwill request for assistance; however, the manufacturer denied the request. The contact was provided with a case number. The vehicle was not repaired. The failure mileage was approximately 29,000.
10.55% fuel was found in the oil according to a sample that was taken. Took to dealer and called honda. Dealer was told to perform Bulletin 18-137 I think. Dealer said was done and changed the oil also. Took a sample at 30% oil life after the fix and now there is 13.72% fuel in the oil. Took back to dealer they called Honda Engineers and was told it was normal and that was on the Low side 13.72%. Was not able to do anything. This is a coverup. You can smell fuel in the oil and oil is high on the dipstick when you check it and you can smell when driving.
I have oil dilution in my 2015 Honda Civic EX-T VIN [XXX]. Dealer performed the fixes. The Next time I had the oil sample checked it was worse. The oil smells like a weedeater. I am at 13.72% fuel in the oil. Very Rich. I live in Alabama where it is hot. I only drive long distances to and from work on the interstate. I need help. Honda is doing nothing. They are not telling the dealer anything or sharing any specs as acceptable percentage fuel in the oil. It is a coverup. TSBs have been done and engine checked and injectors are good. Please advise. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Honda has a recall for 2017 Civics for faulty sticking steering racks. My vehicle has experienced the same issue and I have been fighting for two years to have it fixed. Honda refuses time after time to replace the steering rack stating my VIN isn't included in the recall. The same exact part number they have recalled and continued using year after year is on my Civic. They refused assistance for two years and now state my vehicle is out of warranty and they do not want to cover the fix.
Running rich and every time it throws a rich code or misfire code its throwing codes relating to steering failure, emissions failure, break failure, stability failure when as well as codes saying plugs and a factory remap of the ecu.
1. The Driver's side door open alarm. 2. When the alarm sounds it makes me think the door has somehow come open. 3. Yes - they didn't see anything visual wrong with the hinges. 4. Yes - the dash warning light for door open came on.
The steering on this car is very dangerous. After driving for 30 or 40 minutes the wheel sticks and must be brought back to center manually or car will leave the road or change lanes. This is hard to diagnose for technician. They all say there’s no problem because it’s intermittent. There is no warning lights.The faster you go the problem gets worse , very bad on the interstate highway.
I previously filed a complaint on this car about the sticky steering. I understand Honda has recalled many cars for this same problem on model years 2020-2023. Why would they not recall my 2017 civic with this very same steering issue. It IS a safety issue, especially at highway speeds.
The air conditioning system failed—specifically, the A/C evaporator developed a leak and stopped functioning. This is part of the same system that previously experienced failures in the compressor and condenser, both of which were replaced under warranty. The vehicle is available for inspection upon request. Loss of air conditioning, especially in hot weather, presents a heat-related safety risk, including reduced driver alertness and potential heat exhaustion—particularly for long drives or when transporting vulnerable passengers (e.g. children, elderly). Additionally, a non-functioning defogger (which relies on the A/C system) can impair visibility in humid or rainy conditions, increasing the risk of an accident.
My vehicle has oil dilution issue. The engine releases toxic gas from the engine compartment to interior of the car though the air duct. This gives me major headache and forces me to drive with my widow open as to not worsen my asthma issues. After checking the oil dipstick I can smell the gas aroma coming from the oil. This is a serious environmental issue and an even greater health concern of mine. I pray my health does not deteriorate to where I develop cancer from the toxins.
There could be nothing in front of my car and warning light could put up saying break break but there’s nothing in front of the car and it will just break itself. It has done that to me on the freeway. With the lane keep assist it’ll say I’m drifting out of my lane but I’m not in the car will start to pull itself back into a lame but I’ve never left lane and then but almost take you off the road if you don’t intervene
My AC stopped blowing cold air in October 2021. The car has 32,000 miles. (There is an error in the dealer report.) I brought the car to an independent mechanic. He said he could not fix the problem because only Honda dealers have the proper coolant for the system. The dealer said the front of the compressor is leaking at the gasket and needs to be replaced at a cost of $1350. This seems to be a common problem in this generation of Honda Civics. Honda has extended the warranty for the condenser, but not the compressor. They need to extend the warranty for the compressor as well. This is an unhealtful situation because leaking freon is not good and because now I have to drive with the windows open and breathe in the exhaust of other cars. Thank you.
Driving at 60MPH, heard a loud bang followed by an increase in wind noise. After pulling over, saw that the sunroof had a large hole in it with most of the broken glass falling into the sunroof soft cover. The remaining glass had a spider-web like pattern all the way to the border. There was no evidence of any foreign object in the sunroof area or any impact/collision. The car was not being driven under trees or other overhangs. There was rain in the vicinity, but no hail. Temperature was 45-50 degrees Fahrenheit.
I am reaching out regarding an issue in my 2017 Honda Civic EX-T. Over the past few months, I have noticed that the steering wheel seems to "stick" or feel "notchy" when making small adjustments from center (12 o clock) position. This is most noticeable when driving on a long, straight stretch of freeway requiring minor adjustments to keep the car centered. The steering will stick when attempting to making small corrections, requiring extra force to overcome resistance. After providing more force, the steering will suddenly give way, typically causing overcorrection in the opposite direction. As a result, I have to weave back and forth in my lane to keep the car straight. This issue is most pronounced when the ambient temperature is hot, and the car has been driven for at least 20-30 minutes. Interestingly, the issue will disappear if the weather is cooler or if the car is driven for short distances in the city. I have brought the car to a shop before, but they were unable to reproduce the issue. It is hard to reproduce because the car needs to be driven for 20-30 minutes, preferably on the highway, before the steering stiffness occurs. It appears that this is a well-known issue at this point, and I have seen multiple reports online about the issue. From what I understand, the only fix at this point is to replace the EPS steering rack (part 53650-TBC-A02). However, it seems that some people have had the issue reoccur even after replacing the rack. I believe this issue is a major safety concern. The steering becomes unpredictable when driving in a straight line. I am forced to constantly overcorrect and weave back and forth when driving on the highway at 70+ mph, thus dramatically increasing the risk of an accident. There needs to be some sort of safety recall for this issue, as it seems to be a manufacturer issue with the EPS motor that has affected several vehicles.
ELECTRIC POWER ASSIST STEERING (EPS): The EPS works fine when turning, but when going straight, especially over 40 mph, it will "stick" a bit. That is to say it will take a considerable effort to overcome the stiffness for a small correction in steering direction. This problem is found to be more critical when driving with close oncoming traffic.
Data synced from NHTSA on May 4, 2026