2024 Honda CR-V Hybrid Complaint Log

The contact owns a 2024 Honda CR-V Hybrid. The contact stated that while driving at an undisclosed speed, the moon roof suddenly shattered without impact, raining glass down into the interior of vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The contact stated that the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 11,000. The VIN was not available.

My 2024 Honda CR-V Hybrid began experiencing a noticeable loss of engine power and severe shaking while idling. The problem first appeared when I was parked with the engine running, and the car suddenly started vibrating strongly. Shortly after, the “Emissions System Problem” warning message appeared on the dashboard. A local Honda dealer suspected a malfunction in the fuel injector system, which may have led to improper fuel combustion, reduced acceleration, and overall unstable engine behavior. This issue could increase the risk of an accident, particularly when merging or accelerating in traffic, due to delayed throttle response. Many other CR-V Hybrid owners have reported similar symptoms online, pointing to a potential widespread defect in the fuel delivery system. Despite this, there is currently no official recall for the fuel injectors in this model. I am concerned that this issue, if left unresolved, could lead to engine damage or even pose a fire risk due to unregulated or incomplete fuel combustion. Given the number of reports and the potential danger, I respectfully urge the NHTSA to investigate this issue and consider initiating a recall to protect driver safety.

Car went from regular driving to very rough running engine, multiple warning lights activated and limp mode activated. Drove 25mph to get home. Car was towed to Dealership and after inspection, Fuel injectors and spark plug # 3 had to be replaced. Many many CRV owners seen to be having this problem and this could cause an accident should it happen on a freeway.

engine begain shuddering, went to 1/2 power, emissions warning and check engine light came on. happened on highway 3x, happened at stop signs 3-4 times too.

The contact owned a 2024 Honda CR-V. The contact stated that while driving on a state road at 35 MPH, the contact reported seeing and smelling smoke inside the cabin of their vehicle, the smoke began to increasingly become heavy, and from the rearview mirror, flames could be seen emitted from the rear end of the vehicle. No warning lights were illuminated. The contact immediately pulled over into a parking lot and exited the vehicle within minutes the vehicle was engulfed in flames. The origin of the fire was unknown. The fire was extinguished by the local fire department. A police report was filed. The vehicle was destroyed. No injuries were reported. The vehicle was towed to a local dealer where the vehicle was inspected and declared a total loss. The contact referenced NHTSA Campaign Number 24V763000 (FUEL SYSTEM, GASOLINE) as probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 25,000.

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My car has two recalls, including EPS recall #24V-744, which I’ve been informed won’t be completed until February 2026. However, my recall letter from Honda states that repairs should be completed within **60 days** of contacting the dealership (February 25, 2025). This delay is far beyond a reasonable timeframe, especially since the recall involves a potential safety issue. I’m concerned about the risk of driving my vehicle for an extended period without the necessary repairs and need clarification on how this situation will be addressed.

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The vehicle was taken to a dealer to be diagnosed; however, the dealer informed the contact that the fuel pump was not leaking. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool showed no open recall.

The contact owns a 2024 Honda CR-V Hybrid. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline). Parts distribution disconnect for NHTSA Campaign Number: 24V744000 (Steering).

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

On [XXX], my 2024 Honda CR-V Hybrid experienced a sudden loss of acceleration while driving on the highway, creating a dangerous situation where I was unable to merge or maintain speed. This put me at immediate risk of an accident as other vehicles were traveling at normal highway speeds. This issue arose less than 136 miles after my vehicle underwent recall repairs on [XXX] at Superstition Springs Honda in Mesa, Arizona. The recall repairs included: •Fuel Pump Safety Recall (NHTSA Recall 24-049) •CVT Greasing Recall (NHTSA Recall 24-123) After the recall repair, my vehicle displayed a dashboard warning on [XXX] stating: “Emission System Problem. Power may be reduced. See your dealer.” Following this warning, the vehicle failed to accelerate properly despite pressing the gas pedal, making highway driving unsafe. I took my vehicle back to the dealership immediately. The dealership categorized this as an emissions system failure but has not confirmed if it is related to the recall repairs. The dealership also stated that I would need to drive 500 miles after any repair to “confirm” the issue is resolved, which is unreasonable and unsafe given the circumstances. This is a serious safety defect. A sudden loss of acceleration on the highway creates a high risk of collisions, injuries, or fatalities. Other 2024 Honda CR-V Hybrid owners have reported similar emission system failures after recall repairs, suggesting this may be a widespread issue. This issue is now under review by Honda Corporate (Case #[XXX]), but I have not received a clear resolution or assurance that my vehicle will be permanently fixed. I request that NHTSA investigate whether Honda’s recall repairs are causing secondary defects leading to acceleration failures. This defect poses a significant safety risk and requires immediate attention. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I want to announce that is going to be 78 DAYS on Monday 21st of this month! Since I discovered after the recall repair done at authorized Honda dealership on Jan the 15th. I'm a vehicle inspector and have documented and recorded on live video on the steering problem that this vehicle that we have owned on new conditions. Honda and even the arbitrator according to them I don't have enough evidence for this vehicle to be re-repaired again. On California lemon law anything that has been more than a month qualifies for a replacement or a refund. The problem is that the dealership states that is normal operation standards to them. I need a 3rd party inspection or an attorney that can represent, we have solid evidence that after the recall repair still has the same issue. I'm a nobody without help. Contacted BAR as well. I need someone that investigates deeply what's going on with Honda of America. This vehicle needs to be taken to a Lab and diagnosed. We're going to take it again Monday the 21 to diag job in Spreen Honda of Loma Linda. Please help!

I contacted Gaudy Honda Dealership in Alhambra CA if they have parts on recall but they always said that its out of stock. and cannot renew my car registration

On 1/21/25 I had multiple warning lights appear while driving along the highway @ 60 mph. The error messaging included “transmission failure, loss of power, emissions control…”. I had not seen alerts prior to this incident, and was not aware of changes in performance other than a recent, minor, decrease in fuel efficiency. Fortunately, I was able to safely exit the freeway & park in a nearby shopping center. My vehicle was towed to the local dealer, Marin Honda. After a week of evaluation, and consulting with Honda America tech support, the dealer reports difficulty isolating the problem and determining appropriate repair. At this time a cracked piston has been identified, and the plan is for a technician to use a barescope to evaluate the cylinder for damage, and the potential need to replace the engine. I am concerned that multiple owners of this model & year have reported the same problem, including loss of power while traveling at high speed (see CRV Owners Club) Their vehicles were also determined to have cracked pistons, with and without cylinder damage. It has also been noted that when the fuel injector remains open it may be a contributing factor to a cracked piston. Could this be relevant to the current recall issued for the fuel pump on the 2024 CRV? Whatever the cause, the potential for catastrophic engine failure places drivers and their passengers, as well as other drivers, at great risk of a serious accident.

The contact owns a 2024 Honda CR-V Hybrid. The contact received notifications of NHTSA Campaign Numbers: 24V744000 (Steering) and 24V763000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline). Parts distribution disconnect for NHTSA Campaign Number: 24V744000 (Steering).

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Drivers side outside side mirror spontaneously cracked from top to bottom while parked in the cold weather. There was no impact or other damage to cause such a crack. It makes is difficult to see to change lanes.

The contact owns a 2024 Honda CR-V. The contact received notifications of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline) and 24V744000 (STEERING); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue and informed the contact that parts were available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2024 Honda CR-V. The contact stated that while driving 40-70 MPH, the steering wheel was jerking abnormally. The contact had to hold the steering wheel tightly. The steering wheel was moving unintendedly. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V763000 (FUEL SYSTEM, GASOLINE) and NHTSA Campaign Number 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available for NHTSA Campaign Number 24V763000 (FUEL SYSTEM, GASOLINE). Parts distribution disconnect for NHTSA Campaign Number 24V744000 (Steering). The failure mileage was approximately 15,272.

Sunroof imploded while driving on the interstate. There were no cars around and the weather was sunny mid 80s. It sounded like an explosion with glass flying everywhere. Luckily the sunroof door was closed so glass didn’t fall on top of me. I pulled off the road immediately and no evidence of any outside source was found to explain incident. Dealership claimed it must have been an outside source without proof.

I went to the dealership to address this safety recall and was told not to worry about the issue and they have no parts to address it anyway. Honda dealerships are saying this is not a safety concern and not willing or able to address. How are consumers supposed to know which safety recalls are important?

The contact owns a 2024 Honda CR-V Hybrid. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

October 10, 2024 at about 1200 hours, the entire dashboard display and the upper center console display unexpectedly went black with no visible readout after having drivin 1-1/2 hours on the highway. Pulling off the road, we were able to reset the brightness to maximum and just able to see the readout. This event continued to be repeated several times during the course of the day. We had less than 9000 miles on the odometer at the time. I have checked the fuses, battery, and battery connections-all are in order. This event again repeated itself two weeks later on our return trip. In addition, the fuel gage has failed to fully up date on the display after being reset at the pump. I'm concerned about the possibility of the computer being the problem. We have less than 12,000 miles on the CRV Hybrid. The danger to us and others is that we had no idea of our speed, fuel amount, safety warnings, turn signals, nor what other safeguards were not working. The car is available for inspection upon request. We felt that this safety issue was serious enough to report it nationally before taking it to the dealers, which we will now do along with the other safety recalls on it. At this time, it has not been inspected by manufacturer, police, insurance representatives. Upon completing our first aforementioned long trip, we have not seen the electrical problem repeat within the short distance we drive. Possibly related, the Lane Departure Warning has been activated for no apparent reaason.

New vehicle with 3000 miles. Shaking and idling when car is switching from hybrid to combustion injection. Typically noticed at idle, when in stop and go traffic. Honda determined fuel injectors were the reason behind misfires and replaced the direct fuel injectors as well as the rack.

While returning home to Louisiana from Mississippi on [XXX], the sunroof on my 2024 Honda Hybrid CR-V Sport L suddenly exploded. There were no vehicles in front of me, and no trees or other objects were close enough to hit the glass. The sunroof will be repaired through my insurance. Had we opened the sunroof cover, as we sometimes do, all the glass would have entered the vehicle cabin, potentially causing injury to my wife and our autistic son. There were no warnings or indications prior to the explosion. I have contacted Honda to alert them about this incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

have a ‘24 hybrid. my car started experiencing a vibration when idling (when the engine is running!), it would last for about 15 seconds. My POWER SYSTEM PROBLEM light and my EMISSIONS SYSTEM PROBLEM lights came on. Took it in to honda and they just said they need to reset the car, which they did. Now today my car was vibrating but, no system lights came on.

car shake when switch from EV to gas. Found out the fuel injectors is bad. I replace fuel injectors, now the car is fine. Car has 50,000 miles.

2400 miles, emissions light came on and dealership says I need a new fuel injector. Looks like this is a very common issue with these vehicles.

Car was parked on flat ground, and I turned on the car and put it into reverse. The reverse sound started and the reverse camera displayed on the screen as normal, but when I pressed the accelerator, the car drove forward instead of back. I put the car in park then back to Reverse, but the same thing happened. I turned the car off, then started again, and after that it reversed normally again.

The contact owns a 2024 Honda CR-V. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the power-reduced error message was displayed. The contact stated that the vehicle was driving abnormally sluggish and failed to exceed 18 MPH. The vehicle was driven to the shoulder of the road and turned off. The contact waited for a while before restarting the vehicle. The vehicle was driven to the residence. The vehicle was taken to the dealer, where it was diagnosed with a hybrid battery failure. The contact was informed that the hybrid battery needed to be replaced. The vehicle was repaired. The contact stated that the failure had started shortly after the vehicle was purchased. The vehicle was taken to the dealer several times; however, the failure was not duplicated. The contact was relieved that the vehicle was repaired; however, the contact was fearful that the failure could recur. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was unknown.

The vehicle starts shaking heavily, with clanking noise and other different noises. It usually happens when it change from engine mode to hybrid mode. When this happens it suddenly starts flashing all kind of failure messages, and ultimately check engine light is on. And during this time the engine makes too much noise and also shakes heavily. My car is fairly new, less than 5000 miles. Dealer is also not exactly sure about the issue. Sometimes they are saying, some bolts were loose, and sometimes they are saying it is software problem.

The windshield washer is placed on the wiper blade. When you try to get water on the windshield it blows off before the wiper blade can actually touch it to clean the windshield. Without water, the debris on the windshield will only smear. I had this happen on the interstate and tried to clean the windshield and the windshield became impossible to see through. I had to stop on the side of the interstate and pour water from my water bottle on the windshield so that I could drive the car. I spoke to a worker in the Service Department at the Honda dealership in Murfreesboro, Tn. He agreed that the design was a problem but said there was nothing he could do to fix it.

My car shudders when I accelerate from a stop position and during the stop, the engine revs really hard. I had an appointment to see the Honda service department on Wednesday, June 26 for a diagnostic. However, on my way home from a medical appointment on Tuesday, June 25, I stopped at the CVS. In the parking lot, in the parked position, the car shuddered violently and then I received these notices, power system problem, transmission system problem, blind spot information system problem and emissions system problem. All directed me to see the dealer

The contact owns a 2024 Honda CR-V. The contact stated that after driving during rainy weather at various speeds, the check engine and TPMS warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed with water intrusion in the canister valve. The water was flushed, and the system was restarted; however, the parts were not available to replace the canister valve. The vehicle was taken back to the same local dealer due to the failure recurring; however, the parts for the repairs were not replaced. The check engine warning light illuminated. The vehicle was taken back to the same local dealer where it was diagnosed as needing further diagnostic tests and repairs. The vehicle was not diagnosed or repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 752.

The contact owns a 2024 Honda CR-V. The contact stated while driving 45–50 MPH, the Collision Mitigation Braking System (CMBS), power steering assist, and Lane Departure warning lights illuminated. The contact pulled over and contacted the dealer to schedule an appointment for diagnostic testing. The vehicle was taken to the dealer; however, the vehicle was not yet diagnosed or repaired. The contact related the failure to NHTSA Action Number: EA24002 (Forward Collision Avoidance). The manufacturer was not made aware of the failure. The failure mileage was approximately 4,600.

The contact owns a 2024 Honda CR-V. The contact stated that on several occasions while driving at speeds below 60 MPH, the brake engaged inadvertently. The contact stated that the Forward Collision Avoidance system was set to brake within two car lengths but there were no vehicles nearby. The vehicle was taken to a dealer however, the failure was not able to be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 3,000.

See attached document for complaint

Back up camera flashes and will appear in black and white causing a safety issue as you can’t see with the camera.

The backup camera switches from color to black and white. It also produces static and becomes blurry. I have almost hit cars/people while backing up with the sudden changes while backing. I have taken it to the dealership. They said they are aware of the problem, bit have no solution. It happened a week after purchasing.

-The windshield wipers will not properly clean the windshield. - When driving in heavy rain the wipers do not clear the rain completely there seems to be a film of water left behind, the wipers will not clean the windshield of debris completely, I drove through a heavy swarm of bugs and the wipers would not clean windshield completely. has been reported to dealership and Honda America. - No, I have taken to the dealership, they state that there is no issue, but they did not drive the vehicle in the conditions that I reported. I dropped the vehicle at the dealership with 8,172 miles on odometer and picked it up with 8,172 miles on odometer. - The vehicle has not been inspected by any entity other than the dealership. - No warning lamps, or messages.

The rear view camera is mostly black and white in color. Not really in full color

Electronic Power Steering Rack in bad/defective. Will not return to center naturally. Diagnosed by Honda Dealership. I can no longer drive in a straight line. I'm constantly bouncing from line to line on the road. My tires are even wearing incorrectly because of this. They are so loud now. Currently it's not a safety risk but the more I drive it the worse it gets. It will eventually become a safety risk! Yes, the problem has been reproduced by the dealer. I have been told part has been on order and is critical backordered with NO ETA. The also preformed an alignment check and a multi point inspection. No warning lights or messages. I found this problem just by driving my vehicle.

When starting the vehicle engine shakes and rattles, when motor is idling and charging the EV battery and also when going from EV to Gas and Gas to EV engine shakes and rattles. When accelerating the engine shakes and rattles. Engine feels sluggish and a loud ticking noise can be heard. Seems the engine is struggling and accelerating it feels the engine rocks back and forth. When transmission is changing gears I also feel the engine rock back and forth.

March 2, 2024 @1:00 PM . N bound Hugh Thomas Bridge Northport,AL Sunroof exploded No cars near me to throw up debris Heard explosion only Weather was mild No damage to car body

Distorted mirrors on driver and passenger side.

What component or system failed or malfunctioned, and is it available for inspection upon request? - The drivers side mirror is vibrating noticeably more than the passenger side mirror in my new CRV Sport-L How was your safety or the safety of others put at risk? - The shaky mirror is distracting when trying to merge and to view traffic, especially at night with headlights involved Has the problem been reproduced or confirmed by a dealer or independent service center? - There are numerous online forums of other users experience the same issues in their 2023-24 CRV's Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - It has been vibrating since it was purchased new

Hybrid CR_V when at a stop, the vehicle has started acerating on its own when I remove foot from brake. Iin the 4 months, it has started moving slowly on its own when brake released, and I haven't touched gas pedal yet 2 time it started acerating faster and faster until brake was applied. took it to dealer, they cannot duplicate and weren't very helpful in trying it figure it yet. Vehicle has brake hold feature and shouldn't move forward till gas is applied.

At highway speeds, with Lane Keeping Assistance OFF, steering wheel resists slight changes in direction/adjustment.

Steering is sticky or not as fluid when moving between lanes/ from lane to lane. It started around 3K miles. Alignment was checked by the dealership but the steering issues remains.