2007 Honda CR-V Complaint Log

I bought the 2007 Honda CRV in 2022. Approximately 1 month ago my keys were locked inside. 3 reputable locksmiths could not unlock any doors. My extra fob or extra key will not unlock any doors. The passenger door had been making a ticking then grinding noise when it locks itself. All 3 locksmiths said this a serious safety problem and the actuator is at fault. The only way to get in was to retrieve my set of keys out of the wedged door. I haven't received any recalls on actuators but there was a class action in 2015-2016 (which I was not the owner then) that stated ALL 2007, 2008 and a few 2009 Honda CRVs were to have the actuators replaced at Honda expense. I'm afraid that if my disabled son is inside and it locks itself, we won't be able to get him out. Please assist me in this matter. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Where the frame connects to the right rear control arm has broken loose. I had the recall repair done in 2023 for this issue and now it has failed. The dealership said the vehicle is too rusted to repair

There was a safety recall for the rear arm control and excessive rust, Honda said they fixed it back in 2018… out of no where my car lost control and caused me to crash, I brought the car back to Honda and the rear arm bracket broke off due to excessive rust however Honda states it was repaired and there is nothing they can do, they won’t even look at the vehicle.

Complaint: Both rear doors and the front passenger door no longer lock or unlock electronically using the key fob or interior switch. The failure began gradually and worsened over time. I recently had the driver door replaced by A Honda dealer as part of the warranty but the passenger and back door were not part of the warranty and dealership has also confirmed the lock failures. This creates serious safety risks: •Doors randomly unlock while driving and while parked •Cannot reliably open doors in an emergency •At times, the vehicle must be left unlocked •I transport young children, making manual locking unsafe Additionally, the vehicle has a persistent engine oil leak that mechanics cannot permanently fix. Oil loss between changes risks engine damage, loss of power, or fire. I request NHTSA investigate these defects and consider a recall for the failing door locks and the engine oil leak.

Recall #UE3 2007-11 CR-V Rear Frame Brace safety recall

It is a 2007 Honda CRV . The whole rear and frame and control arm is completely rusted out and rusted into. Was told it is very unsafe to drive and dangerous. And I can’t get Honda to do anything about it .

I am writing to formally express my dissatisfaction regarding the handling of the recall for my 2007 Honda CR-V due to frame corrosion. During the recall service, only a bracket was installed under the wheel well, addressing a single area despite extensive rust present throughout the frame and underbody. I believe the vehicle should have been considered for a buyback rather than a limited repair. Recently, my vehicle failed its safety inspection due to a rust hole in the frame, making it unsafe to drive and only suitable for scrap. When I contacted Honda for further assistance, I was informed that only recall-related issues would be addressed, and no additional support was offered. The presence of severe rust and a compromised frame poses significant safety risks, including: •Increased likelihood of structural failure in the event of a collision, which could result in serious injury or death. •Reduced effectiveness of critical safety components, such as seat belts and airbags, due to weakened mounting points. •Higher risk of suspension or wheel detachment while driving, potentially causing loss of vehicle control. I am deeply concerned about the safety implications and the inadequate resolution of the recall.

Problemas con bolsas de sire

Front passenger door when unlocked, locks back by itself. This is not safe because it makes it hard to get out of the vehicle because when you think it’s unlocked and try to get out you’re locked in. I checked to see if there was a recall because I normally get recall notices about other issues. I found that there was indeed a recall but it expired in 2015 which in honesty is not fair to those that have had their vehicles for sometime and during that time period…and never received a recall notification.

The contact owns a 2007 Honda CR-V. The contact stated while driving at an undisclosed speed, the contact heard a loud clanking sound coming from the rear of the vehicle. There were no warning lights illuminated. The vehicle was taken to the dealer where the vehicle was diagnosed and determined that the subframe was completely rotted. The contact was informed that the vehicle could not be repaired. The contact was also informed that the vehicle was unsafe to drive. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 188,000.

I received a safety recall letter in June and brought the car to a dealership for inspection. After the inspection, they said that they can't fix it, and the car is dangerous to drive. I contact American Honda, and after almost a month in back and forth with American Honda and the dealership, the car is again inspected, and the report was sent to Amercian Honda on July 29. Since then, I had been waiting for American Honda resolve the problem. We had contacted them every week and they response are always the same, no updates on the case, and someone is going to call me back, and this doesn't happen. They know the car is risk to drive, and we told them about many times in the calls that I don't have another car and don't have money to buy a car, so I need this to be resolved.

The passenger car door unlocks for no reason. It used to automatically lock when I start driving , now it starts to open and will not remain locked while driving, or when I lock my car door when I park. When I use the key fob the car alarm goes off and the door is still unlocked. This car has had a recall on the airbags. The light comes on once in a while. It was fixed by the Honda Dealership but recently, once in a while , the light still comes on. It is concerning . The air pressure warning light will remain on even after I have had my tires checked.

the car makes too much noises due to problem in suspension and rotted rear frames that supported the rear end and it is ready to fall out.

See attached document for complaint

The contact owns a 2007 Honda CR-V. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 23V228000 (Structure). The contact was informed that the dealer was unable to perform the recall repair due to a screw that had sealed due to corrosion. The dealer contacted the manufacturer. The manufacturer stated that since the screw was not able to be removed, to leave the screw as-is and the vehicle was still able to be driven. The contact had not spoken to the manufacturer. The failure mileage was 116,000.

The contact owns a 2007 Honda CR-V. The contact stated while driving 25 MPH, the rear passenger's side of the vehicle collapsed inadvertently. The contact was able to pull to the side of the road. The contact noticed that the rear passenger's side wheel had detached and rotated 90 degrees into the wheel well. The vehicle was towed to an independent mechanic, who determined that the failure was related to NHTSA Campaign Number: 23V228000 (Structure). The vehicle was then towed to the dealer, where it was determined that the vehicle had failed the recall inspection test. The dealer informed the contact that the vehicle was beyond repair and could be repurchased by the manufacturer per the recall remedy. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened; however, no further assistance was provided. The failure mileage was approximately 190,000. Parts distribution disconnect.

I am having door lock issues with all my locks on my car. It started with my front passenger and now both rear are also having issues. When I click the unlock button on the keyfob they unlock then lock again. Same with the unlock button on the drivers door. When I'm driving (accelerating), the drivers door will click as if it is trying to lock even though it already is.

Ref: NHTSA Recall #23V-228 We are requesting that the recall be reopened and revised to add complaint regarding Smail Honda located 5043, RT 30, Greensburg, PA 15601 who damaged our car when doing the recall. The dealership damaged the vehicle when they did recall attachment of braces, to the point where it will no longer pass Required PA Safety Inspection. On 9/21/23 we took our car to Smail Honda Village in Greensburg for Honda Campaign: UE3 related to corrosion of the rear frame on our 2007 Honda CRV. According to the reason for the recall “Corrosion can form in the rear frame” and “the rear frame can deteriorate”. In the recall notice, we were told: “Your Honda dealer will inspect the rear frame for corrosion…. If the rear frame cannot be repaired, Honda may offer to repurchase the vehicle from you.” My husband was told that the corrosion was so bad in the rear of the vehicle that it will not pass inspection. If it cannot pass the next PA state inspection, then essentially, it should be considered unsafe to drive. This would appear to represent the “spirit” of the recall which is to get unsafe Honda cars off the road and save lives. Nevertheless, the dealership did not offer to repurchase the vehicle as they should have done but they continued to attach the brace to this severely rusted frame which they, themselves, have determined is so bad that it will not pass inspection. The dealership has failed to remedy the dangerous corrosion of the rear frame in this vehicle which is the basic intent of the recall, and we are extremely dissatisfied with the attempt to remedy this safety issue. We are requesting that Honda Repurchase this vehicle and indicated in recall notice.

This 2007 Honda CRV EX-L, involved spontaneous rear glass explosion as the vehicle was parked in the direct sun light. How is Honda handling these claims? Any help is appreciated.

The contact owns a 2007 Honda CR-V. The contact stated that while his wife was at a complete stop, the vehicle jerked upon acceleration with the Traction Control Malfunction warning light illuminated. The contact’s wife pulled over and discovered that the rear driver’s side tire was inverted inside the wheel well. Due to the failure, the vehicle was towed to a dealer where the contact was informed that the vehicle was included in NHTSA Campaign Number: 23V228000 (Structure). Despite the recall, the vehicle remained in the possession of the dealer due to the part not being available. The manufacturer was also notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 212,000.

I don't know what is going on. I hope I don't have any problems I worked hard for this car and now it a rust bucket and I can put my grandchildren in harmsway. I've always wanted a Honda crv and now look. Disappointed Douglas Hammond

The contact owns a 2007 Honda CR-V. The contact stated the front passenger’s and rear passenger’s side locked automatically immediately after using the key fob or power lock control to unlock the doors. There was no warning light illuminated. The vehicle was not taken to the dealer or independent mechanic. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 187,736.

The contact owns a 2007 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

On 07/21/2023, I took my car to the dealership for an evaluation related to a recall on the Rear Frame Brace. The inspection revealed that my car was unsafe to drive, and I was informed that I could not take it off the dealership premises. Since then, I have been trying to reach an agreeable solution with America Honda Motor- Honda Recall, but they have not responded. I have also tried to get assistance from the Attorney General of my state but to no avail. The local Honda dealership still has possession of my auto, and this issue remains unresolved as of 02/11/2024.

The contact owns a 2007 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure); however, the part to do the recall repair was not yet available. The local dealer and other unknown dealers were notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

See attached document from complainant

The contact owns a 2007 Honda CR-V. The contact stated that while attempting to shift into gear, the vehicle was shaking and difficult to shift into gear. The engine and ABS warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 11V395000 (Power Train). The manufacturer was not contacted. The failure mileage was unknown.

The contact owns a 2007 Honda CR-V. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 23V228000 (Structure); however, the dealer was unable to fix the vehicle due to the extreme corrosion on the subframe. Additionally, the dealer informed the contact that Honda would offer a buyback of the vehicle. The manufacturer was made aware of the failure and opened a case. The failure mileage was unknown.

Passenger Door Lock Actuators are not working properly on front passenger and rear doors. Doors may be unlocked from the outside or inside but will immediately lock again with 1-2 seconds. This is a major safety issue in the event of an emergency as one may be trapped in the car or not be able to get to a person in the car even once the doors are 'unlocked' they will only remain unlocked for 1-2 seconds. I do not feel safe nor do i feel safe having my wife or kids in the car as a result of this issue.

Honda CRV subject to NHTSA recall 23V-228. I called the dealer who confirms vehicle recall and informed me Honda has no parts available to carry out the recall. Called Honda customer service, phone agent initially said vehicle has been recalled, and I can get reimbursed for parts needed to fix it. I explained Honda dealer said no parts available. Honda CSR after a brief hold said upon further review, that my vehicle has not been recalled. I told her that contradicted her initial information, the NHTSA web site, the Honda recall web site and my conversation with the dealer. The CRV was purchased in a rust belt state and operated in a rust belt state for approximately 14 years. I explained several times to Honda CSR that this wasn't a simple broken radio recall, but a safety recall indicating that the vehicle could crash when something breaks on the rear axel when driven. Honda again said my vehicle had not been recalled.

The contact owns a 2007 Honda CR-V. The contact stated that while driving at an undetermined speed the rear suspension detached from the frame and drove into a ditch. There were no warning indicator lights illuminated. The vehicle was towed to the contact's residence. The contact called the local dealer. The vehicle was not diagnosed or repaired. There were no reported injuries, air bag deployment, fire or police reports filed. The manufacturer was not contacted. The failure mileage was approximately 182,000. The contact stated the failure was related to the NHTSA Campaign Number: 23V228000 (Structure).

The contact owns a 2007 Honda CR-V. The contact stated that while driving at 60 MPH, the rear driver's side control arm detached from the rear sub frame. The vehicle was towed to a motel and then to the residence. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The contact was later made aware of NHTSA Campaign Number: 23V228000 (Structure) from the news media for which the VIN was included. The failure mileage was approximately 200,000.

2007 CRV recall. Dealership is not able to remedy

The contact owns a 2007 Honda CR-V. The contact stated that while stopped at a stop sign, the rear passenger’s side subframe detached. The contact related the failure to NHTSA Campaign Number: 23V228000 (Structure). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 187,000.

passenger door locks sticking and now movin down to both rear passenger and trunk latches aswell sometimes locking me out of my own vehicle or in sometimes.

The contact owns a 2007 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I was driving down the street as i had just came off a major highway. Route 71 north. My back left frame stiffner broke off my car, had i been driving still on the highway, i could have easily been killed. There was a recall for this exact problem in Canada. Why not here in the United States?

In our 2007 CRV the passenger front and rear door locks lock automatically right after using the fob or power lock control. I have to stand right at the door handle to grab it the moment I click the unlock button to be able to open the door. Our safety is jeopardized by the lock malfunction because if I don’t have the key in hand I cannot open the passenger side doors and if you have kids this is a big concern. This happens every time we use the vehicle which is daily. We have not taken it to a dealership at this time. This specific problem has not been inspected. This problem just began several months ago and has occurred everyday since.

Car hit pothole and rear left suspension broke away at mounting points

I have dumped around 6k into this car and the issues span several different mechanics and a towing company. I stopped into a Firestone tire where they sold me new tires, struts, brakes, and a lifetime alignment. They didn’t do the alignment which destroy the 70k miles tires in 10k at which point they told me it was my fault for not getting an alignment. I said you charged me for the lifetime alignment. They took no ownership and after I got infuriated with the lack of support they banned me from calling any Firestone. Corporate won’t call me back. Fast forward and my car started doing the death wobble. I bought a new rack, pressure line, and oil pan as the pan was leaking. I guess when they did the oil change at Firestone they used an impact wrench and it was leaking from the oil bolt. I purchase the oil pan, gaskets, and oil. I posted up in a parking lot and jacked the car up. For one reason or another I couldn’t finish it on my own so I had a company c&s towing tow the car to Juan Carlos’ garage. C&s towing dragged the car in the flat bed breaking a range of things from a motor mount to a possible cv axle. The car is popping and is non functioning now. I got the car to Juan Carlos’s garage a week later after spending $500 in towing. Mr Carlos told me he only accepted cash and upon further questioning him while filming him he openly stated he accepted card. When I asked him why he profile me he had no response. The car is running worse than ever after it came back from Juan Carlos’s garage. The timing cover gasket he said he replaced is leaking. The oil cover gasket he said he replaced is leaking. He broke off a bolt in the timing cover and it looks like there is an entire bracket missing from the side where the timing cover is. The car is making terrible noise and the transmission is slipping now. I am very unsure why or how I have paid these people to work on my car. When it just gets worse. I got a credit card with Firestone and they won’t call me back to speak

Hello, My vehicle's door motors or actuators are not working, specifically the driver side back door and the rear baggage door. This happened as we were trying to get into the vehicle while it was raining heavily on the side of the road due to an emergency toilet brake. This of course was frustrating as we were trying to get into the car and put stuff in the car, and put us in harms way of upcoming traffic because some of us could not get in. This problem has been rampant by Honda Motor company and they had a recall regarding this issue. There were no warning lights for this. We just heard a loud buzz when we tried to open the doors.

lock actuator failed, was repaired by Honda on 9/17/2021. Failed again on 1/7/23. Unable to unlock any door with assistance of local police, AAA. Could not get towed because vehicle could not be unlocked to put into neutral. Honda Customer service told me they could not help.

While traveling at 70 mph on I-80 in Indiana, without warning, the right rear trailing arm broke away from the frame of the vehicle causing loss of control. The vehicle swerved across both West bound lanes four times before coming to a stop. Luckily it was early morning and there were no other vehicles near us. We were towed to a Honda dealer in Fort Wayne and they verified the vehicle was not repairable. The insurance company also had an adjuster inspect the vehicle and confirm it was not repairable. The vehicle was left in Indiana and we had to rent a vehicle to continue our trip home to Wisconsin. I don't understand why there isn't a recall or TSB issued for the problem stated with this vehicle. It's a known problem that's documented here and other places on the internet. Canada had a recall but American Honda and the NHTSA don't seem to acknowledge it.

The contact owns a 2007 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at various speeds, an abnormal sound was coming from the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic who confirmed the corrosion failure and linked that failure to the recall. The failure mileage was approximately 210,000. VIN tool confirms parts not available.

A part of the rear suspension failed, caused the rear wheel to turn while driving at highway speed. Lost control and crashed. I do have possession of the vehicle, I can make it available. Safety - No control of vehicle- safety and life of myself and any other vehicle around me were at risk. Vehicle was inspected by the insurance company to determine value. No warnings, and the affected area looked acceptable. I am regularly under this vehicle, it has been inspected regularly.

The contact owns a 2007 Honda CR-V. The contact stated while driving 28 MPH, the rear driver’s side door unlocked independently. The contact stated no warning light was illuminated. The contact also stated that after exiting the vehicle and locking the doors with the key fob, the rear driver’s side door failed to lock as needed. The contact took the vehicle to the local dealer, where it was diagnosed with needing all the door lock actuators to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer had been informed of the failure. The failure mileage was 132,254. The contact stated that the manufacturer is well aware of the defect but no help has been offered yet. It was recommended to the contact to get all four door locks replaced but the parts are not currently available.

The passenger side door lock and unlock while driving. The passenger door does not lock.

My catalytic converter was stolen when my car was parked. Honda owners has been targeted for its catalytic converters, and there are numerous reports of Honda’s cats being stolen. Honda has a major defect where it makes it easier for thieves to steal the cat in minutes. There are 3 major flaws with the product. 1) Hondas don’t automatically come with a cat converter steel shield, cage, or other protector to make them harder to steal. 2) Hondas don’t install their cat in the engine compartment like other car manufacturers to deter theft. 3) Honda’s cat contains valuable materials, which is why they are targeted. Other car brands tend to have less valuable catalysts so thieves are not incentivized to steal them. Because there are many cats being stolen, there is a shortage to replace them, and car owners have to wait weeks to months to get their cat replaced. It’s been almost 2 weeks, and my car is still at the mechanic’s waiting for a replacement catalytic converter. My safety, and the safety of my family, including two kids, were compromised because I had to drive my family home (and we live in a hilly area) without a cat as it was stolen Sunday evening, and I had to wait until the next day to get it to the mechanic’s. The warning light appeared when I started the car, but by the telltale sound my car made, I already knew the cat was stolen. A police report was filed and the claim with my insurance was completed. Cats are very expensive to replace and an inconvenience for a 1-car family. Now we don’t have a car to do basic necessities like take the kids to school, go grocery shopping for the family, go to work, and go to doctor appointments.

The back passenger door makes a grinding noise, which I believe could be due to a faulty actuator. this happens when the doors automatically lock after getting gup to about 15mph

When accelerating up to 50 MPH, vehicle shakes between 40 and 50 mph. Vehicle also accelerates on its own when in traffic at random times.