2009 Honda CR-V Suspension Problems

I contacted my local Honda dealer per the recall letter back in Summer of 2023. Dealer stated that rather than do the recall inspection , they would wait until they got a recall repair kit in so I didn’t have to make a possible 2 trips. The dealer stated they would contact me. It’s now April 15, 2024 and still haven’t been contacted yet.

The contact owns a 2009 Honda CR-V. The contact stated the vehicle was repaired under an unknown recall by the previous owner. The vehicle was taken to a local independent mechanic for maintenance where it was noticed that the subframe was rusted past the L-bracket. The vehicle was taken to a local dealer where it was diagnosed that the subframe was rusted past the L-bracket. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.

I have a 2009 Honda CR-V that had a recall performed on 9/13/23. After the recall was performed the car is still not safe. But Honda is saying the car is safe even though it will not pass NYS inspection after the recall was performed. I first called Honda on 9-14-23 and they wanted documents from dealership saying it’s unsafe. On 9-18-23 the dealership put the car through NYS inspection and failed because of the area to do with the recall. Sent this information into honda. They didn’t get back to me until I called back. They went on to say the whole underside of car is bad which is not true. Then trailered car to 3 different shops. All 3 shops said the unsafe part is where the recall was performed. Sent this information into Honda and again they pushed me off basically saying not there problem. I have not driven the car since the recall has been performed. The person I spoke to at Honda went on to tell me they performed an inspection that meets NHTSA standards for the recall. But I’m wondering if it doesn’t meet NYS inspection standard how can they say it’s safe for me to drive ?

On June 8th 2023 I brought my car into a Honda service center to be inspected per safety recall 23V-228. After inspection I was told that the rear frame was severely rusted out but that the shop could not do anything about it. I was given my vehicle back and told it was safe to drive and that Honda of America would be reaching out to me in a few days. Approximately 2 weeks passed with no word from Honda and the rear trailing arm fell off my car while driving home from work. This is exactly what the recall was supposed to prevent from happening. This was confirmed when the car was subsequently towed back into the shop. Now, Honda of America has been working on a repurchase offer that was supposed to take 2 weeks and it has since been nearly two months with no additional information. According to the recall, Honda was supposed to remedy this situation within 60 days of the car being brought in for initial inspection. As of today it has been 77 days. Honda refuses to answer any of my emails or pick up the phone with repeated attempts.

Vehicle was taken in May to have the corrosion recall procedure completed. while at the dealership it failed the inspection and was told it would be bought back. After 10 weeks and many phone calls received an offer that was a slap in the face for an offer. representatives were dismissive in nature and dodged my questions. faced with either the option of accepting a low offer or spending money out of pocket to fix it personally was a terrible option. Dealer and Honda both refused to fix my vehicle even though the corrosion is not the issue at hand since the threads of the trailing arm were messed up by the dealership.

The rear wheel on the left driver side detached from the frame while driving on the hwy and lost control. Luckily I could pull off and drive into the ditch. The frame is rusted enough that auto shop says that the repairs aren't worth it because the entire back frame is rusted and will just happen on the other side. No sounds beforehand to indicate their would be a malfunction. The control arm was detached from the rusting but other components broke from the frame rusting and wheel coming loose on the hwy. It will be inspected further.

The entire rear frame is rotted and broken off of the body. This happened as I was going slowly up my driveway. Body Shops have told me the car is not repairable. The car cannot be driven as the wheels are no longer connected to the main frame.

Driving vehicle and it started to sway. Loud bang and car stopped. I got out and the rear trailing arm had broken free from the frame due to rust. Car was no longer drive able. I had it towed to Darling's Honda in Bangor, Maine. They were not able to look at the vehicle because Honda has not finalized the recall. NHTSA RECALL NUMBER:23V-228 I am without a car and need a solution. I was told by the dealership that Honda may buy it back due to the extent of the rust because it is most likely not repairable. I have called and chatted several times with Honda and have been told it may be months before a solution.

Date of incident was 8/3/22. The parts involved in the failure are the passenger side suspension control arm that is in front of the rear wheel and attached to the unibody chassis stiffener panel that it is attached to. The panel rusted out and control arm tore loose from it. My wife had just left home and was traveling approximately 20 MPH when the passenger side rear wheel suddenly rotated sideways. Fortunately, due to the slow speed, she was able to pull to the side of the road safely. I had the car transported to my local body shop about a mile away from the incident where they put it on a lift to get a good look at the problem and it proved to be just as I previously described. While we had it on the lift we examined the driver's side chassis stiffener panel and it has a baseball sized hole in it just in front of its' control arm. The body shop manager went online to see if there were any recalls for the problem and found that there was no history of recalls for it in the U.S. but Canada recalled over 83,000 Honda CRVs for exactly the same problem in the model years from 2007 to 2011. When they detected the problem Honda Canada either fixed the problem or bought the vehicles back at the calculated used car value determined by year, mileage, and condition. On 8/4/22 at 1:47 PM I called Honda Customer Service and talked to Marlene and was assigned complaint No. 13188392. Later on I was contacted by Honda's Regional Claims Manager, Monica. Her contact phone No. is 800-999-1009 and extension No. is 87783. She told me I needed to have the car transported to the Victory Honda dealership at 2920 GH Drive ,Austinburg, Ohio where it could be inspected and photographed by Honda employees and I did so. Marlene told me that Honda would would review Victory's report and photos and then contact me soon. On 8/16/22 Monica called back to say sorry, there will be no help for me. I'm afraid for others out there who might not be as lucky as my wife.

The contact owns a 2009 Honda CR-V. The contact stated that while driving at 8 MPH, the driver’s side rear wheel assembly detached from the vehicle without warning. Due to the failure, the contact had the vehicle towed to his home. Upon inspection, the contact discovered severe corrosion on the frame of the vehicle which he linked to the failure. The dealer and the manufacturer were both notified of the failure and both informed him that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 188,000.

The driver's side rear frame stiffener is extremely corroded and looks to becoming loose! In CANADA, there is a recall for my year CR-V for this very defect!!! Why doesn't NHTSA do the same thing? I live less than 2 hours from Canada, yet my car there would have been recalled! This could potentially be devastating if the assembly becomes loose from the vehicle. Please address this problem! Thank you.

I RECENTLY BROUGHT MY 10 YEAR OLD CAR IN FOR ITS YEARLY STATE SAFETY INSPECTION AND I WAS INFORMED THAT CORROSION ON THE LEFT REAR UNDERSIDE OF THE CAR WAS IRREPARABLE. THIS INCLUDED CORROSION BETWEEN THE UNI BODY AND UNDERCARRIAGE, COMPROMISING THE INTEGRITY OF THE CONTROL ARMS. AFTER DOING RESEARCH ONLINE, I NOTED THAT HONDA HAS AN ACTIVE RECALL IN CANADA FOR A SIMILAR DEFECT, BUT NOT IN THE US. I CONTACTED HONDA OF NORTH AMERICA AND ASKED IF THEY COULD PROVIDE ANY ASSISTANCE OR COMPENSATION FOR THIS ISSUE, WHICH ESSENTIALLY RENDERS THE CAR UNUSABLE, AND THEY TOLD ME THEY COULD NOT.

WHILE BEING DRIVEN AT 55-60 MPH ON A 4 LANE HIGHWAY THE DRIVER SIDE REAR SUSPENSION CONTROL ARM BROKE FREE FROM THE UNIBODY CAUSING THE REAR TIRE TO TWIST SIDEWAYS AND LODGE IN THE WHEEL WELL. THE DRIVER SIDE REAR AXLE PULLED FREE FROM THE REAR DIFFERENTIAL DUE TO DETACHMENT. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, BUT USED BOTH LANES AND THE VEHICLE WIDTH SHOULDER OF THE ROAD TO DUE SO. HAD ANOTHER VEHICLE BEEN CLOSE BY AN ACCIDENT WOULD HAVE RESULTED. THE CRV HAD BEEN NYS INSPECTED 2 MONTHS PRIOR WITH NO SIGNS OF AN IMPENDING PROBLEM. PICTURES ARE ATTACHED SHOWING THE DETACHED DRIVER SIDE AND ALSO THE INTACT PASSENGER SIDE. AFTER TAKING PICS SHOWING AN INTACT MOUNT ON THE PASSENGER SIDE A HAMMER WAS USED TO CHECK THE STRUCTURE AND IT WAS POSSIBLE TO OPEN UP A HOLE ON THAT SIDE AS WELL. THE VEHICLE WAS DRIVEN IN NY DURING THE WINTER, THUS ROAD SALT WAS ENCOUNTERED. THE ONLY PART OF THE CRV AFFECTED BY RUST WAS THE MOUNTING LOCATION OF BOTH REAR CONTROL ARMS DUE TO AN AREA WHERE MOISTURE AND SALT CAN ENTER, BUT NOT ESCAPE. THE REST OF THE UNDERCARRIAGE AND EXTERIOR BODY WERE RUST FREE. HONDA WAS CONTACTED, BUT UNWILLING TO TAKE ANY ACTION DUE TO AGE AND MILES ON VEHICLE. THE CASE# AND LAST CORRESPONDENCE WITH HONDA IS INCLUDED--NO RESPONSE FROM HONDA.