2011 Honda CR-V Complaint Log

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE ENGINE LIGHT IS ALWAYS ON I BROUGHT TO THEM AND IT AND THEY RETURN IT TO ME ITS STILL ON I DONT KNOW WHATS WRONG. NO MY AC I ALSO BLOWING HOT AIR INSTEAD OF COLD MANY COMPLAINS BUT THEY DONT DO ANYTHING WE NEED HELP.AIR BAG I CALLED THEY SAID THEY WILL CALL BUT NOBODY CALLED FIR RECALL.

TAKATA RECALL: I RECEIVED A RECALL NOTICE FOR THE AIRBAG INFLATORS IN MARCH 2016. I CONTACTED CAUSEWAY HONDA AND WAS GIVEN A RENTAL CAR TO DRIVE UNTIL THE PART WAS TO BE AVAILABLE. IT HAS NOW BEEN 2 MONTHS AND I AM UNABLE TO GET ANY RESPONSE FROM CAUSEWAY IE. WHEN THAT PART MIGHT BE EXPECT. ALSO - THE RENTAL AGREEMENT WAS FOR 2 MONTHS SO NOW I AM BACK DRIVING THE HONDA. ALL RENTAL DOCUMENTS ARE AVAILABLE WITH DATES ON REQUEST.

TAKATA RECALL - I PURCHASED A 2011 HONDA CR-V FOR MY DAUGHTER AS HER PRIMARY VEHICLE. IN EARLY 2016 I RECEIVED A LETTER FROM HONDA INFORMATION ME OF THE TAKATA AIRBAG RECALL. THE LETTER ADVISED THAT THE CAR SHOULD NOT BE DRIVEN DUE TO FAULTY AIRBAGS THAT HAVE RESULTED IN FATALITIES. THE LETTER INCLUDED A PHONE NUMBER TO HONDA. I HAVE CALLED HONDA AMERICA COUNTLESS TIMES TRYING TO RESOLVE THE ISSUE. INITIALLY I WAS DIRECTED TO THE DEALER WHO I PURCHASED THE CAR FROM, THEN TO THE CLOSEST DEALER TO WHERE MY DAUGHTER LIVES DURING THE SCHOOL YEAR. NEXT I WAS DIRECTED TO FOLLOW UP WITH HONDA AMERICA. I HAVE BEEN GOING AROUND AND AROUND WITH HONDA AMERICA BECAUSE THEY ARE WILLING TO RENT CARS FOR VEHICLES AFFECTED BY THE AIRBAG RECALL SINCE THE IMPACTED CARS ARE SO DANGEROUS TO DRIVE. THE PROBLEM IS THAT MY DAUGHTER IS 18 AND MAJOR CAR RENTAL COMPANIES DO NOT RENT TO 'UNDER AGE' DRIVERS IN CALIFORNIA. HONDA HAS A WEBSITE DEDICATED TO THIS RECALL AND ON MORE THAN ONE PAGE THEY STATE THAT THEY COMMIT TO ENSURING THAT YOUNG DRIVER HAVE A SEAMLESS EXPERIENCE OBTAINING RENTAL CARS UNTIL THEIR CAR IS SAFE TO DRIVE AGAIN. THAT IS NOT WHAT IS HAPPENING IN MY CASE. HERE ARE THE PAGES I AM REFERENCING HTTP://HONDAAIRBAGINFO.COM/NEWS-UPDATES/A-MESSAGE-TO-OUR-CUSTOMERS-ABOUT-TAKATA-AIRBAGS/ HTTP://HONDAAIRBAGINFO.COM/TAKATA-AIRBAG-INFLATOR-RECALL-FACT-SHEET/#DRRP I AM ASKING FOR ASSISTANCE BECAUSE HONDA IS DISCRIMINATING AGAINST THEIR YOUNGER CUSTOMERS. THEY ARE ONLY PROVIDING SAFE AND REASONABLE SOLUTIONS FOR MATURE DRIVERS. THIS IS UNETHICAL, IMMORAL AND PUTTING MANY YOUNGER DRIVERS AND PASSENGERS AT RISK FOR SERIOUS HARM AND DEATH.

2011 HONDA CR-V. CONSUMER WRITES IN REGARDS TO DEALERSHIP LACK OF COMMUNICATION TO OFFER CONSUMER A LOANER VEHICLE UNTIL DEFECTIVE AIRBAG REPLACEMENT PARTS BECOME AVAILABLE. *SMD

2011 HONDA CR-V. CONSUMER WRITES IN REGARDS TO NO RENTAL VEHICLE AVAILABLE TO CONSUMER OR REPLACEMENT PARTS AVAILABLE TO REPAIRS RECALL 16V-061. *SMD

TAKATA RECALL! TAKATA AIR BAG RECALL ON MY CAR'S AIR BAGS SINCE MAY 2016. AS OF DECEMBER, 2016, I AM TOLD THAT NO PARTS ARE AVAILABLE. WE LIVE IN FLORIDA - HOT AND HUMID AND THE CAR IS 5 YEARS OLD. I AM TOLD THAT THE RISK OF CATASTROPHIC FAILURE AND INJURY INCREASES WITH THE AGE OF THE CAR AND IN HOT, HUMID CLIMATES. I DEMAND THAT THE CAR BE FIXED IMMEDIATELY.

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT STATED THAT HOT AIR EMITTED FROM THE AIR CONDITIONING VENTS. THE AIR CONDITIONING CLUTCH AND COIL WERE BELIEVED TO HAVE OVERHEATED AND FAILED. ONCE THE CLUTCH AND COIL COOLED DOWN, THE AIR CONDITIONER BEGAN TO FUNCTION CORRECTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED TO HAVE THE CONTACT PURCHASE A NEW VEHICLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 11/01/16 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 09/08/2017 *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 16V-346 RECALL DATE: MAY 23, 2016 MANUFACTURER RECALL NUMBER: KA6 STILL NO WORD FROM HONDA! *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS FULLY STOPPED WITH MY FOOT ON THE BRAKE AT AN INTERSECTION. MY ENGINE ACCELERATED AND THE CAR BUCKED. I PUSHED MY FOOT HARDER ON THE BRAKE TO KEEP FROM ENTERING THE INTERSECTION.

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED TWO RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY HONDA CR-V DRIVER SIDE DOOR STARTED LOCKING AND UNLOCKING THE DOORS ABOUT 2 - 3YRS AGO. FINALLY THE DRIVER SIDE LOCK STOP WORKING. WILLET HONDA FOUND THE LOCK ACTUATOR TO BE BAD AND REPLACED THE ITEM FOR $313.68. I REPORTED THIS INFORMATION TO AMERICAN HONDA CASE 04691393 & 03969708.

TAKATA RECALL. RECEIVED A RECALL NOTICE IN MARCH 2016 INDICATING REPLACEMENT PARTS WOULD BE AVAILABLE IN "SUMMER 2016." CALLED LOCAL HONDA DEALER TODAY (7/27/16) AND WAS TOLD PART WAS ORDERED ON MAY 7, 2016 AND STILL HAS NOT BEEN DELIVERED. NO ESTIMATE OF WHEN IT MIGHT BE AVAILABLE, TOLD I WOULD RECEIVE A PHONE CALL TO SCHEDULE SERVICE WHEN THE PART CAME IN. MEANWHILE, I HAVE NO CHOICE BUT TO DRIVE AROUND IN A VEHICLE (MY ONLY VEHICLE) THAT COULD RESULT IN MY DEATH IN THE UNFORTUNATE CIRCUMSTANCE THAT I WERE TO BE INVOLVED IN AN ACCIDENT THAT CAUSED THE AIRBAG TO DEPLOY. THIS IS UNACCEPTABLE! HONDA HAS KNOWN ABOUT THIS SINCE MARCH-IT IS NOW ALMOST AUGUST AND I HAVE NO IDEA HOW MUCH LONGER I WILL HAVE TO WAIT TO HAVE THIS FIXED. PRAISE GOD THAT I HAVE NOT BEEN INVOLVED IN AN ACCIDENT YET AND I WILL CONTINUE TO PRAY THAT I AM NOT BECAUSE I HAVE NO OTHER VEHICLE TO USE IN THE MEANTIME. MY LOCAL DEALER HAS DONE THEIR JOB BY ORDERING THE PART-IT SHOULDN'T TAKE OVER 2 MONTHS TO HAVE IT DELIVERED.

"TAKATA RECALL". RECEIVED RECALL NOTICE IN MARCH OF 2016. WENT INTO LYNNWOOD HONDA FOR APPOINTMENT FOR AIRBAG RECALL IN MAY 2016. WAS INFORMED THAT AIRBAGS NOT AVAILABLE AT THAT TIME. NAME AND INFORMATION WAS THEN TAKEN SO THAT I COULD BE CONTACTED WHEN AVAILABLE. NOW IT IS AUGUST 2016 AND PAST THE 60 DAYS. CONCERNED ABOUT SAFETY AND DRIVING VEHICLE. DID HAVE A SERVICE DONE IN JUNE 2016 FOR OTHER MAINTENANCE AND DID DOUBLE CHECK THAT NAME WAS ON THE LIST, HOWEVER AIRBAG REPLACEMENT STILL NOT AVAILABLE AT THAT TIME.

TAKATA RECALL,HAVE BEEN TRYING SINCE MAY TO HAVE MY AIR BAGS FIXED. CALLED UP 3 DEALERS WITH NO RESULTS, SAID THEY ARE COMING IN VERY ,VERY SLOW. CALLED UP HONDA AUG, 8/8/16 THEY HAVE NEVER CALLED BE BACK, WHY HAS OUR GOVERNMENT LET THIS SLIDE. I AM ON VACATION IN NY, WHAT CAN BE DONE.

TAKATA RECALL-I RECEIVED A LETTER INFORMING ME OF THE RECALL AND THE DANGER INVOLVED.CALLED THE DEALER AND WAS TOLD THEY DON'T HAVE THE PARTS. TO WAIT FOR A SECOND LETTER.ALSO CALLED THE RECALL LINE. I REALLY BELIEVE THERE ISN'T ENOUGH BEING DONE . IT IS TAKING TO LONG. REPAIRS AREN'T BEING DONE.ACTION HAS TO BE TAKEN AGAINST TAKATA AND HONDA HAS TO FIX THESE CARS.OUR SAFETY IS AT HIGH RISK.

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED IN MAY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) WAS RECEIVED IN MAY OF 2016. AFTER CONTACTING THE DEALER AND MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/27/16*LJ THE CONSUMER STATED THE AIR BAGS WERE REPLACED ON SEPTEMBER 12, 2016. UPDATED 03/14/17*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V .THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

LAST SPRING TIME AT THE END OF APRIL 2016 I RECEIVED A NOTIFICATION FROM HONDA SAYING THAT MY VEHICLE WAS IN THE LIST OF "RECALL" FOR DEFECT OF THE AIR BAG. THE LETTER SAYS THAT THE PART " WILL BE AVAILABLE IN THE SUMMER OF 2016". IT NEVER HAPPENED, LATER AT THE END OF AUGUST, I CALLED HONDA COMPLAINING ABOUT THE PROMISE THEY TOLD ME TO REPAIR MY CAR AIRBAG ON SUMMER AS THEY L SAID IN THEY LETTER. THE SHE PROMISE TO DO IN THE MONTH OF SEPTEMBER 2016, IT NEVER HAPPEN. TODAY 11/01/2016 AROUND 11.45 I CALLED AGAIN AND THE CUSTOMER SERVICE TOLD ME NOW THEY DON'T KNOW WHEN THEY WILL HAVE THE AIRBAG AVAILABLE. I TOLD HER I NEED MY CAR, ESPECIALLY NOW ON WINTER IS WHEN I NEED IT MOST BECAUSE I SUFFER FROM ASTHMA AND IT'S TOO DIFFICULT TO ME GOING AROUND WALKING. SHE PROPOSED I TAKE A CAR FROM A HONDA DEALER FREE OF CHARGE BUT I HAVE TO PAY THE INSURANCE COST. I REFUSE TO PAY ANY MONEY FOR ANY OTHER EXPENSES EXCEPT FOR GAS USAGE. I'M PAYING ALREADY INSURANCE FOR MY CAR SITTING IN A GARAGE WITHOUT USAGE. PLEASE SEE WHAT COULD YOU DO IN ORDER TO SPEED THE WAITING PROCESS THAT IS TAKING LONGER THAN WHAT THE PROMISED. THANK YOU. NOTE: I WRITING A DATE OF THE HONDA NOTIFICATION. *TR

TAKATA RECALL, I RECEIVED A LETTER FROM AMERICAN HONDA ABOUT A SAFETY RECALL RELATED TO THE AIRBAG OF MY HONDA CRV 2011. THIS CAR WAS IN THE STATE OF RI WHERE MY DAUGHTER WAS GOING TO COLLEGE SO THE CLOSEST HONDA DEALER HAD THE CAR TOWED TO THERE CLOSEST LOCATION AND GAVE ME AN SMALLER CAR WITH THE EXCUSE THAT I WAS GOING TO RECEIVE A CAR WITH SIMILAR CARGO SPACE THAN THE CRV AS SOON AS WE HAVE TO MOVE OUR DAUGHTER OUT OF ONCE SHE FINISHED HER SEMESTER AND ALSO THAT THE CAR WAS GOING TO BE TOWED TO NH WHEN WE MOVE TO NH BUT NOW THEIR CUSTOMER SERVICE DEPARTMENT IS DENYING THAT THEY MADE SUCH PROMISES AND ASKING US TO COVER THE TOWING BACK TO NH AND BORROW OTHERS PEOPLES CAR TO MOVE OUT OF RI. IN FEWER WORDS THEY ARE RUNNING AWAY FROM THEIR RESPONSIBILITY AND LYING TO THEIR CUSTOMERS. NOW I AM IN NH AND THEY ARE HOLDING THE CAR AGAINST MY WILL UNLESS I PAY THE TOWING MYSELF. NOW I HAVE 30 DAYS TO REGISTER MY CAR IN NH BUT THANKS TO AMERICAN HONDA I WON'T BE ABLE TO DO SO.I UNDERSTAND THAT ACCIDENTS AND FATALITIES ARE MORE IMPORTANT THAN MY CASE BUT AMERICAN HONDA SHOULD NOT TAKE ADVANTAGE OF THE GRAVITY OF OTHER CASES TO ABUSE AND LIE TO THEIR CUSTOMERS.

I WAS NOTIFIED APRIL 2016 THAT MY DRIVERS SIDE AIRBAG WAS RECALLED. I CALLED ROBERTS HONDA IN DOWNINGTOWN PA WAS TOLD THEY DIDN'T HAVE ANY PARTS, HAVE CHECKED WITH THEM EVERY FEW WEEKS SINCE THEN. MY CAR HAS NOT BEEN DRIVEN AT ALL SINCE APRIL. CALLED HONDA RECALL # ON 8-4-16 AGAIN, THEY ASKED ME IF THE DEALER HAD ORDERED MY PART. TOLD THEM THEY NEVER SAID THE PART HAD TO BE ORDERED. HONDA CALLED ROBERTS HONDA AS WAS TOLD MY PART WAS NEVERED ORDERED BUT THEY WOULD ORDER IT NOW. CALLED TALKED TO SERVICE MGR, THEY APOLOGIZED AND SAID THEY DID ORDER IT NOW BUT DIDN'T KNOW WHEN THEY WOULD GET IT. MY CAR HAS SET FOR 4 MTS. I HAVE A COMPANY CAR NOW SO DIDN'T NEED THE RENTAL. MY CAR IS COMPLETELY DEAD, WON'T START, THE ROTORS ARE BADLY RUSTED. VERY UNHAPPY WITH DEALER AND HONDA AND WOULD LIKE CALL BACK. WHEN TALKED TO HONDA RECALL DEPT WAS TOLD THEY WOULD PUT IN COMPLAINT BUT STILL HAVE NOT HEARD FROM ANYONE. MY PHONE # IS [XXX] OR WORK IS [XXX]. THANKS INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

BACK IN OCTOBER 2015, MY HUSBAND WAS DRIVING ME TO THE AIRPORT AT 5 AM. AS WE APPROACHED TO TURN ONTO THE HIGHWAY, THE POWER STEERING DIED AND THE ELECTRICAL SYSTEM TURNED OFF. WE WERE STUCK IN THE MIDDLE OF A DANGEROUS INTERSECTION WITH NO WAY TO FIX THE CAR. WE COULD NOT SHIFT THE CAR INTO NEUTRAL TO PUSH IT OFF THE ROAD. THE POLICE CAME AND SOME GOOD SAMARITANS. SOMEONE FOUND A WAY TO MANUALLY POP SOMETHING OFF TO FORCE THE CAR TO SHIFT AND THAT'S HOW WE GOT THE VEHICLE OFF THE ROAD. I HAD MY 3 YEAR OLD SON WITH ME AT THE TIME TOO. IT WAS AN INCREDIBLY DANGEROUS SITUATION. WHILE I WAS AWAY, THE MECHANIC SHOP LOOKED AT MY CAR AND SAID IT WAS THE COMPUTER. THEY SAID IT WAS LIKE A 2K FIX. WE HAD IT TOWED TO THE MILLENIUM HONDA BECAUSE THAT'S THE DEALERSHIP OF PURCHASE. MILLENIUM HONDA FIXED IT AND SAID IT WAS THE IGNITION FUSE. NOW IT'S APRIL AND OUT OF NORMAL USE (MY CAR IS 2011 AND ONLY 54K MILE), THE CAR WON'T START. IT WAS FULLY FUNCTIONING THE NIGHT BEFORE AND NOTHING WAS LEFT ON. STATIONARY IN THE DRIVEWAY, IT WOULD NOT START. IT'S NOT THE BATTERY BECAUSE THAT WAS CHANGED IN MARCH. NO SOUND WHEN YOU TURN THE KEY. NOTHING WAS LEFT ON. TODAY, WAITING FOR DEALERSHIP TO COME TO A CONCLUSIVE RESOLUTION TO THE SITUATION. THIS HAS SHAKEN MY BELIEF IN THE RELIABILITY OF MY CAR. WHETHER IT'S A COMPUTER PROBLEM OR WHATEVER, IT IS PUTTING MY FAMILY AND I IN DANGER IF IT DOES NOT FUNCTION PROPERLY. POWER STEERING OR ELECTRICAL FAILURE IS NOT OK. IT COULD HAVE HAPPENED ON THE ROAD. WHAT THEN? FIRST INCIDENT 10/31/15 AND NOW THIS ONE 4/17/16.

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE VEHICLE HAD BEEN AT THE DEALER SINCE APRIL OF 2016. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - MY CAR WAS ADDED TO THE RECALL LIST IN FEBRUARY 2016 AND I WAS NOTIFIED BY MAIL IN MARCH. I ONLY HEARD THROUGH ANOTHER CUSTOMER IN APRIL THAT IF I CONTACT HONDA, A RENTAL WILL BE PROVIDED BECAUSE THE PARTS ARE NOT AVAILABLE UNTIL "PROBABLY" LATE SUMMER 2016. HONDA DID NOT NOTIFY ME THAT A RENTAL CAR COULD BE PROVIDED BUT RELY ON THE CUSTOMER TO CALL THEM. THIS DEFECT COULD CAUSE INJURY OR DEATH TO THE DRIVER OR PASSENGERS OF OUR CAR. I HAVE CALLED 8 DEALERSHIPS IN THE NYC AREA MULTIPLE TIMES THIS WEEK. 2/8 SAID THEY COULD HELP ME RENT A CAR, BUT ONLY UP TO $35/DAY AND THE DIFFERENCE/ INSURANCE AND STORAGE FOR MY DEFECTIVE VEHICLE IS MY FINANCIAL RESPONSIBILITY. ALTHOUGH THE HONDA WEBSITE CLAIMS TO PROVIDE RENTALS AT NO CHARGE. HONDA IS PROVIDING FALSE INFORMATION IN THEIR RECALL CAMPAIGN, AND I CAN NOT AFFORD A RENTAL CAR IN MY AREA BECAUSE OF THE DIFFERENCE IN PRICE AND LIMITED AVAILABILITY. HONDA IS FAILING TO PROVIDE A SAFE CAR FOR ME TO DRIVE MY TODDLER TO DAYCARE IN EVERY DAY. I'M SCARED TO DRIVE MY CAR BUT HAVE NO CHOICE FOR AT LEAST THE NEXT THREE MONTHS.

TAKATA RECALL. UNREASONABLE LENGTH OF TIME TO GET THE RECALL COMPLETED. AIRBAG PART WAS ORDERED ON APRIL 9TH AND STILL NOT AVAILABLE AS OF AUGUST 1 2016.

TAKATE RECALL - I WANT TO MAKE YOU AWARE THAT THE HONDA CORPORATION HAS NOT EFFECTIVELY ENSURED THAT ITS INDEPENDENTLY OWNED/OPERATED DEALERSHIPS ARE ADDRESSING ALL AFFECTED DRIVERS OF THE RECALLED VEHICLES. DRIVERS WHO ARE UNDER THE AGE OF 18 ARE NOT ABLE TO RENT CARS FROM ENTERPRISE RENTAL SERVICES, WHICH IS BEING USED AS THE SOLE ALTERNATE TRANSPORTATION OPTION BY HENDRICK HONDA, WOODBRIDGE, VA. HENDRICK HONDA DOES NOT HAVE LOANER VEHICLES. THEREFORE, ANYONE UNDER THE AGE OF 18 WHO DRIVES ONE OF THE AFFECTED VEHICLES HAS NO OPTIONS TO GET ALTERNATE TRANSPORTATION. OBVIOUSLY, THERE ARE OTHER DEALERS IN THE NOVA AREA, BUT IN A CALL TO THREE DEALERS, THEY HAVE RUN OUT OF LOANER CARS. MY FAMILY IS AFFECTED BECAUSE MY DAUGHTER, AGE 17, CANNOT DRIVE THE OTHER FAMILY VEHICLE DUE TO HER SMALL SIZE AND THE LARGE SIZE OF THE OTHER FAMILY VEHICLE. IT WOULD SEEM TO ME THAT SINCE A 17 YEAR OLD WAS A PERSON WHO WAS KILLED IN THE AIRBAG INCIDENT THAT, IN PART, PROMPTED THIS AIRBAG RECALL, THAT THE HONDA CORPORATION AND ALL ITS INDEPENDENT DEALERS WOULD BE EXPECTED TO HAVE APPROPRIATE ALTERNATE TRANSPORTATION OPTIONS FOR ALL DRIVERS, NOT JUST THOSE OVER THE AGE OF 18. I HAVE FILED A SERVICE CLAIM WITH THE HONDA CORPORATION AND HAVE REQUESTED THAT THE SERVICE DIRECTOR FROM HENDRICK HONDA, FROM WHOM I PURCHASED THE VEHICLE, TO WHOM I WAS REFERRED TO GET THE ALTERNATE TRANSPORTATION, AND WITH WHOM I HAVE DONE BUSINESS FOR WELL OVER 5 YEARS, CALL ME TO DISCUSS THIS PROBLEM IN MORE DETAIL. HOWEVER, I FEEL THAT THE LARGER ISSUE IS THAT HONDA AND ITS DEALERS HAVE NOT LOOKED AT ITS ENTIRE CUSTOMER BASE TO ENSURE THAT ALL POTENTIAL DRIVERS OF THESE CARS ARE COVERED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

OUR 2011 HONDA CR-V IS PART OF THE EXTENDED WARRANTY ISSUE WITH HONDA VEHICLES FOR EXCESSIVE OIL CONSUMPTION. WE HAVE OUR CAR SERVICED REGULARLY AT A LOCAL HONDA DEALERSHIP AND GO BY THE OIL LIFE MONITOR WHEN IT REACHES APPROXIMATELY 15-20%. WE HAD THE CAR SERVICED IN DECEMBER, 2015. ON A RELATIVELY SHORT TRIP IN EARLY APRIL, 2016 WE NOTICED SOMETHING ODD ABOUT THE CAR. TOOK THE CAR INTO THE REGULAR PLACE WHEN WE RETURNED TO FIND OUT IT WAS COMPLETELY OUT OF OIL. WE HAD OIL CHANGED AGAIN IN AUGUST, 2016 -- AGAIN COMPLETELY OUT OF OIL. WE TOOK THE CAR NUMEROUS TIMES TO HONDA FOR PROTOCOL TESTING OF OIL USAGE AT MEASURED MILE MARKERS. WAS TOLD REPEATEDLY THAT THE CAR WAS NOT WITHIN PROTOCOL LIMITS FOR FIXING, EVEN THOUGH IT COMPLETELY WENT THROUGH THE OIL TWICE IN A SPAN OF EIGHT MONTHS. THE CAR WAS SERVICED AGAIN ON OCTOBER 17, 2016 AND WE HAVE PUT IN 2.3 QUARTS OF OIL SINCE THEN. IN THE PROTOCOL TESTING STARTING AUGUST 10 TO OCTOBER 17, THE CAR USED 2.07 QUARTS OF OIL. WE ARE GETTING VERY CLOSE TO THE 125,000 EXTENDED WARRANTY LEVEL AND IT IS SO FRUSTRATING TO KNOW THERE IS A PROBLEM, BUT HONDA WILL NOT STAND BEHIND ITS PRODUCT. WE ALSO HAVE A 2004 HONDA CR-V THAT WE HAVE NEVER HAD TO PUT A DROP OF OIL IN -- JUST REGULAR SERVICE TO IT. WE DON'T KNOW WHO ELSE TO TALK TO ABOUT THIS, AND HAVE BEEN COMPLETELY DISSATISFIED WITH THE ANSWERS FROM THE LOCAL HONDA. WE WERE LOYAL HONDA CUSTOMERS -- NOW WE AREN'T.