2018 Honda CR-V Complaint Log

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

While driving at 35-40 MPH the Automatic Braking System engaged randomly with no other vehicles or obstacles in front of or to the sides of vehicle. The 2018 Honda CR-V brakes engaged forcefully bringing the vehicle to a complete stop.

The contact owns a 2018 Honda CR-V. The contact stated that the check engine warning light was illuminated. While driving at various speeds and attempting to accelerate, the vehicle hesitated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact that parts were not yet available. The contact called another local dealer, First Texas Honda (3400 Steck Ave., Austin, TX 78757) and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer suggested that a diagnostic test be performed. The failure mileage was approximately 50,000. Parts distribution disconnect.

Sudden unexpected acceleration. Multiple occurences during same outing, almost caused me to have an accident . had to HARD break while engine continued to surge. Had vehicle towed to Honda Dealer. They said No Code set and couldn't duplicate condition. They kept vehicle 2 weeks and drove multiple times but couldn't duplicate problem. Since no code set, nothing fixed. Do not believe any diagnosis on components were done. My opinion.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact stated that while her daughter was driving at an undisclosed speed, the vehicle stalled. The vehicle was taken to a dealer where it was diagnosed; however, the cause of the failure was not yet determined. The dealer advised the contact to bring the vehicle back if it stalled again because the part to do the recall repair was not yet available. The contact refused to take the vehicle. The vehicle was repaired under the recall. The contact stated she was advised that she had 4 blown fuel injectors and that it was a safety issue. The manufacturer was made aware of the issue but confirmed the contact had to pay out of pocket for the repair, and a case was opened. The contact stated that the dealer called and informed her that there was only one blown fuel injector and that it was not a safety issue. The contact agreed to pay to have the fuel injector repaired. The vehicle was currently being repaired. The failure mileage was unavailable.

Good afternoon, my Crv 2018 is having the indicated problems that indicate that the fuel pump has defects, I contacted the dealer and they made an appointment for January and when I showed up they told me that they did not have the fuel pump that they would order it and It took two weeks, they have gone 4 times and they have not resolved me. I have called more than 6 times and the response is always different saying that it is American Honda's fault because it has not sent the parts. In the recall it specifies that it is a risk of have an accident if the problem is not dealt with in time but at Honda 65 in Carolina P.R they do not take it seriously.

My car has regularly over the years I have owned it (brand new) hit the brakes on its own. The braking is so violent that all the contents of my car fly forward. I have had this type of braking occur when there is no obstruction in the road, no indication of a front end collision about to occur, nor lane crossings. This has happened a handful of times, less than 10, since 2018. However, my front crash detection has also triggered the BRAKE visual and audible warning more times that I can count that were unwarranted. It has triggered on light poles on the side of the road and the Centerville Turnpike Bridge regularly (Chesapeake, VA). There has also been one incident where I was braking and I was stopping in time, but the detection system decided to slam on the brakes even further. The brake pedal literally pulled away from my foot when I was already pressing it to the floor. The result of these incidents is my injured shoulder, sitting stalled in the middle of a busy street/highway, and being stunned as a focused driver. The car does not allow the driver to move right away and it can cause even more detrimental accidents.

The Body Control Module malfunctioned in my CRV. The alarm was going off at random and the car would start into accessory mode by itself after being shut off (after use). This is a safety concern as it draws attention to me, the driver, when parking my car in a public space. For females, this can be scary and is especially dangerous as after this the car will typically not start, nor will the doors lock, for several minutes. If it occurs in a garage, I worry about any emissions coming from the car (carbon dioxide) if the car were to start on its own, which is what was happening in my 2 car garage. I took the car to the dealer, who is replacing the body control module. I also read online that Honda is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles due to this issue, though 2018 CRVs were not included. The problem first appeared 1/6/2024, there were no warnings prior to it appearing. I had to get the battery jumped as it ended up dying and the same situation happened - I then took the car to the dealership.

Stalled twice within 2 miles on the road on January 5th 2024.

On my way home, the car began to tremble and make a very strange noise. I couldn't stop because I was on the highway, the next day all the lights car on the dashboard were on, I dropped my car on the dealer and still is there,.

The contact leased a 2018 Honda CR-V. The contact stated that the vehicle was consuming an excessive amount of fuel. The contact stated that whenever the fuel level reached the halfway mark, the fuel then quickly became depleted. There were no warning lights illuminated. When the accelerator pedal was depressed, the vehicle was slow to respond. The contact stated that the brakes were making an abnormal squealing noise. Additionally, there was a grinding noise while driving up and down a hill. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer stated that the vehicle was working as designed. The contact called another local dealer, First Team Honda (3444 Western Branch Blvd., Chesapeake, VA 23321), and was informed that the failure might be due to the brake pads and rotors. The vehicle was not diagnosed or repaired. The failure mileage was 96,000.

Video is attached. Apon starting my car I can have a electrical/computer problem where all my safety systems start flashing problems or warnings. This can go on for a week and then disappear. When on I loose my cruise control, emergency braking and warning, low tire light stays on and other emergency systems show failure. My dealership said it could be low fuel pressure but not sure. Car runs great. I should not loose safety systems if pressure is low. I will be going back in and have a serious talk with service supervisor. Again I have attached a video of the drivers dash. Program doesn't allow me to upload files.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact stated while driving at an undisclosed speed, there was a squeaking sound coming from the brake pedal. There were no warning lights illuminated. The vehicle was taken to a local mechanic who determined that the sound was not coming from the pads or rotors. The mechanic informed the contact to see the dealer for further diagnostic tests. The contact took the vehicle to the dealer for a diagnostic to be performed. The dealer stated that the hydraulic brake booster pump electronic booster needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The approximate failure mileage was 49,048.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My car does lag when I'm driving on the highway. I need a letter emailed or sent by mail showing that the part is being ordered for my car so I can forward with my loan. The company will not go forward with my loan. I need the part fixed ASAP or a letter showing that the part is getting delivered.

Manufacturer Recall NumberKGC NHTSA Recall Number 23V-858 I have been trying desperately to get my car serviced to address the safety recall, and many car dealerships are hanging up on me when I try to schedule appointments. My car has been stalling while driving as a result of this recall issue. Please help as I now fear for my safety driving my vehicle since Honda locations are not helping me resolve this issue.

Starting late December 2023, the vehicle drained the battery in the car very quickly. I replaced the battery twice, and twice the battery was drained to death very quickly. It was discovered by the local Honda dealer that the Body Control Module (BCM) on the car wakes up by itself while the car is shutdown and parked. BCM drains the battery very quickly and leaving the car in-operable, leaving us stranded. This is a very serious security risk. It caused over $1000 to repair. This is a wide-spread problem for Honda cars. Actually there is a recall for BCM in Honda Accord models.

See attached letter for complaint details

The contact owns a 2018 Honda CR-V. The contact stated that while driving at an undisclosed speed, the check engine and several other unknown warning lights illuminated. The contact stated that several days later while attempting to start the vehicle, the vehicle failed to respond as intended. The vehicle was towed to a local dealer where it was diagnosed with water intrusion into the engine. The vehicle was repaired; however, the check engine and several unknown warning lights illuminated again. The local dealer advised the contact to bring the vehicle in to be diagnosed; however, the contact refused to pay for another diagnostic test. The contact related the failure with NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the dealer stated that the parts to perform the recall repair were not available yet. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 84,000. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Our 2018 CRV Touring modelm has had the dashboard light up like a christmas tree with all codes flashing. We have had the vehicle to the local honda dealer numerous times and also to a private garage. The battery has been changerd out, The Honda dealer performed a sparkplug recall and the car continues to do this with the dashboard lighting up showing all kinds of codes. Last evening for the second time the car would not go above 10 MPH. I had to shut down the engine and restart. This is very dangerous. We bought the car brand new and have had all the maintenance done. My wife is afraid to drive the car, Is there anything NHTSA can do to have Honda look into this problem. From my looking into this it appears quite a few honda CRV's are encountering this problem. This is unsafe. Thank you for your time, I look forward to hearing back from you

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and stated that the part would not be available until fall 2024. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact stated that while at a stoplight, the vehicle shut off. The contact was unaware of any warning lights being illuminated before the failure. There was an abnormal odor of fumes entering the vehicle. The vehicle was able to be restarted. Additionally, the vehicle was not achieving the MPG on the Monroney Label. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 10,000. Parts distribution disconnect.

I have not experienced a problem with my vehicle yet, but your website says, “If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA”. I am just writing to let you know that I called the dealer, and they told me they do not have a remedy for the problem yet. I am now concerned that I could have a problem but have no way to resolve the issue. I have to travel shortly after Christmas and will just have to pray that nothing happens.

The contact owns a 2018 Honda CR-V. The contact stated that while starting the vehicle, several unknown warning lights illuminated, and the steering wheel was firm. The vehicle was towed to an independent mechanic, who diagnosed that the steering gearbox needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 18V663000 (Steering); however, the VIN was not included in the recall. The failure mileage was approximately 59,000.

During December 2023 , news agencies, Honda, & the NHTSB reported CRV fuel pump module may have an improperly molded impeller. Should this part malfunction, the vehicle obviously shuts down immediately losing power steering, braking, and other vital functions. I was initially told by the local Honda dealer that replacement parts were anticipated in August 2023. I received notice from Honda in May 2024 stating limited replacement parts were available and would be utilized for vehicles experiencing malfunction. In July I again contacted the Honda dealership inquiring as to when remaining vehicles could expect repair & was told they had been informed October 2024. I called Honda Corporate customer service this morning asking the same question & was given the same answer I rec'd back in July. It's now approaching 12 months since the recall was issued and multitudes of Honda owners are still forced to drive unsafe vehicles exposing themselves, family members, & other motorists to fatal accidents. Honda has not corrected this issue in a timely manner yet continues to manufacture & sell multitudes of new vehicles every day. Please use the agency's authority, even if Honda is required to halt production of new vehicles, & require Honda correct the issue immediately. If this issue isn't resolved soon, I plan to contact a U.S. Senator to review the issue. PS: we purchased a 2022 Honda CRV and have recently received a recall relative to potential fuel pump cracking & ensuing fire.

I had all the warning lights come on my 2018 Honda CRV. At one time the car also lost power. I have been visited my dealer 3 times, and still is the same problem!! It has happened 4 times.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: [XXX] (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer Miller Honda (4455 Vestal Pkwy E, Vestal, NY 13850). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Fuel pump module incorrect moulding. To date, no incident to report, however I phoned Mohawk Honda this afternoon who said that the owners who have been notified have relayed to Mohawk Honda that HONDA informed owners that parts will not be made available until this fall. I would like to ask if I can have the work done now and receive reimbursement. I would prefer to get this recall resolved as soon as possible. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not yet available.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. No further information was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds, the vehicle sputtered while attempting to accelerate. The failure was intermittent. There were no warning lights illuminated. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was 79,000. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle suddenly accelerated while driving below 50 MPH. The dealer was contacted and informed the contact that they would have to diagnose the vehicle to determine if the failure was related to the recall. The dealer also informed the contact that if the failure was not related to the fuel system there would be a cost for a diagnostic test. The vehicle had not been taken to the dealer to be diagnosed. The manufacturer was made aware of the issue. The failure mileage was 130,643. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.