2020 Honda CR-V Complaint Log

The contact owns a 2020 Honda CR-V. The contact stated while her mom was driving 45 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended. Several unknown warning lights were illuminated. The driver was able to pull to the side of the road. The driver turned off and restarted the vehicle several times, and the vehicle operated as needed. Additionally, the contact stated that the rear passenger's side seat belt had failed to retract. The vehicle was taken to the dealer, where it was diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign numbers:  23V858000(Fuel System, Gasoline), 22V380000(Fuel System, Gasoline), and 23V158000( Seat Belts); however, the VIN was not included in the recalls. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recalls. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 75,000.

The contact owns a 2020 Honda CR-V. The contact stated while driving 35 MPH, the brake pedal depressed independently, and the contact heard a beeping sound coming from the instrument panel. The contact stated that the passenger who was asleep inside the vehicle, struck the dashboard with his hands; however, there was no injury reported. The contact also stated that while coming to a stop and depressing the brake pedal, the message “BRAKE” was displayed on the instrument panel. The contact stated that a dealer was contacted. There was warning light illuminated. The vehicle was not taken the dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 66,000.

The steering is binding up when turning and there is a clicking noise. I notice this a low speeds. Local mechanic inspected all suspension and drive train parts and said everything looked ok. He did not check the steering. I see this recall for later year models: The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle. Will Honda extend this recall to cover 2020 CRVs as it seems to be the same problem. This seems to be a known defect and should be covered. I look forward to your reply. Thank you

The contact owns a 2020 Honda CR-V. The contact stated that the vehicle was parked next to the home and under the carport. After starting the engine, the husband exited the vehicle, and moments later, flames were present inside the cabin of the vehicle. The fire department was called to the home and extinguished the flames. During the incident, the carport and carport driveway were damaged, the side of the home was damaged, and the home endured smoke inhalation. Also, the contact's personal oxygen tank was located inside the vehicle and was destroyed. The cause of the fire was not determined. A fire report was taken at the scene. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 127,000.

Air bag is malfunctioning and Honda diagnosed and stated I was responsible because warranty has expired.

On 6/16/2025 I was driving home and my car dinged and a light came up on my dash All Wheel Drive System Problem and felt funny. I was almost home and when turning off and back on it went off. Two days later I was almost home and the same thing and did not drive right. I got it to a Honda dealer and they determined it was the rear differential pump motor based on the code. They replaced it yesterday and within 5 miles threw another code, which was stated that the full rear differential was needed. After some research of the All Wheel Drive System Problem it appears there are a lot of people out there with CRV's that are having this issue. My vehicle has less than 41,000 miles on it and should not have gone out. I also noticed when I googled rear differential for 2020 CRV's that the NHTSA is reviewing a case for this issue. I am thankful that I have extended warranty and will cover the repairs but I feel that this should be a recall and that Honda should take care of it instead of extended warranty. Please review this issue with CRV's and let me know if a recall is possible to be implemented.

6/14/25 - automatic emergency braking system engaged twice without any impediments in road while driving 40 miles of non-freeway driving. Mileage of vehicle is 30460 miles. AEBS engaged at 45 mph and 50 mph. Scary incidents but no accident or injury today. Concerned about continued driving and future incidents. Will contact Honda dealership. Need to issue a recall.

The steering started having a sticky/pulling problem on 5/22/25. When driving and taking a left curved road at 30 mph, the steering tries to pull me back to the right. This can be felt in the steering wheel and another person confirmed this same issued that I described. I checked online and found that some 2020 Honda CRVs are on a recall for an issue with the worm gear expanding causing this same problem. My VIN doesn't show up on the recall list. I purchased the car new on 4/25/20 and have kept up on all maintenance, including fluid changes.

My 2020 CR-V has developed a problem with the steering. When turning the steering wheel even slightly, the force to turn it increases and there is a clicking sound. The dealership confirmed the steering rack and gearbox need to be replaced. There is a recall for Honda's 2022 and 2023 CR-Vs for this same issue, but there are reports of the this issue going all the way back to the 2017 model. My car only has 50,000 miles. This is a known issue that can affect safety and Honda should extend their recall to include older models with the same steering problem.

When driving at highway speeds, steering feels like it is stuck in particular position. Especially while navigating a slight left turn. Needing to use additional force to bring the steering back to center

While driving the vehicle the collision avoidance activated on its own. The brakes automatically applied when I was not near a vehicle in front of me. When over railroad crossing and the system activated. My speed was around 28 to 30 mph. The system slowed me down to 24 mph. This has occurred twice. First occurrence was on [XXX], and second on [XXX]. Dash camera footage inside and outside is available to both occurrences. Ide Honda in Penfield, NY was notified after the first instance. The vehicle was not brought in to have it looked at. The vehicle is scheduled for service on June 12, 2025 at Ide Honda in Penfield, NY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The steering wheel is sticking when returning to center when slightly turning left at high way speeds 65mph. There is a recall for this same issue on newer models.

Driving at approx 45mph local road and suddenly the all warning lights (brake, check engine, hill descent, etc) started flashing. The car started to slow down and I immediately pulled over and turned the car off. Drove to local Honda dealership and they stated it was faulty fuel injector. 2020 Honda CRV @96k miles

Back in April 2025 my 2020 Honda CRV started having an issue with the steering where it would get stuck or it felt like a grab while driving, this happened while driving around 35 mph and on the interstate going around 78 mph, it felt like it could've made me over correct but it went back to "somewhat normal". It happened several times then took it to dealer, they were able to reconstruct the problem. Ended up that I had to put $3300.00 into replacing the steering rack assembly. NO recalls on the 2020 but there are on the newer models.

"ALL WHEEL DRIVE SYSTEM PROBLEM" notification appears on dashboard of 2020 Honda CRV. Dashboard also indicates only FWD is operational rather than AWD which should be operational all the time. Honda Service Bulletin 23-031 dated April 7, 2023 states corrective action is to replace the rear differential pump motor. Per online postings this is a common problem with the 2020/2021 Honda CRV.

The contact owns a 2020 Honda CR-V. The contact stated that approximately four times while driving approximately 35 MPH, the brake warning light flashed on the instrument panel. The contact stated that the vehicle unexpectedly came to a complete stop for several seconds before unintendedly accelerating. The contact expressed concerns about driving the vehicle with his grandchildren inside the vehicle due to the failures. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. The vehicle was then taken to a dealer who also failed to duplicate the failure. The manufacturer was notified of the failure. The failure mileage was 58,000.

Recently ([XXX]) my wife was left stranded away from home when our 2020 CR-V started but would not go into any gear and had multiple warning messages about system failures including brake system problem (No Working Brakes), electric parking brake problem, tire pressure monitor problem, transmission system problem and auto engine idle stop system problem. If she had removed the [XXX] that cut the wires while driving the brakes would have stopped working. She had to call for a tow truck to take her to the Honda dealer. The Honda Technician found that wires running under the rear view mirror had been cut by the [XXX] she uses causing a short and a malfunction of the computer system. The repair cost was $2451. This is an obvious design flaw by Honda. My wife is a [XXX] and all [XXX] are designed to hang over the rear view mirror. Honda should not have left exposed wires there under the rearview mirror, they should have been enclosed and protected. Anyone using a [XXX] is at risk of cutting these wires which makes the vehicle undriveable. [XXX] people are most at risk of being stranded. Anyone with a 2020 Honda CR-V and using a [XXX] should be warned about this problem immediately. Our vehicle was repaired at Honda of Stevens Creek in San Jose CA and the repair bill was $2451. The technician even did a video showing how the [XXX] cut the wire. We request that Honda reimburse us for our repair cost of $2451 and for Honda to fix this issue before more [XXX] people are left stranded.

My 2020 Honda CRV’s crankshaft front oil seal failed. Typically not a problem you see in five year old cars.

Subject: Recurring Steering Issue in Honda CR-V – Potential Inclusion in Recall In early 2023, we began experiencing a steering issue with our Honda CR-V. The steering would intermittently feel sticky or resistant, particularly at higher speeds and when navigating curves or corners. Over time, this issue was accompanied by a clicking noise. We took the vehicle to our local Honda dealership; however, they were unable to replicate the problem at that time. As the issue progressed, the vehicle became increasingly unsafe to drive. Eventually, the dealership acknowledged the problem and replaced the power steering rack under the manufacturer’s warranty. Approximately 18 months later, the same symptoms have reappeared: sticky steering at higher speeds, clicking noises, and an overall unsafe steering feel. Once again, the dealership has been unable to replicate the issue and has advised us to return when the problem becomes more consistent, which is concerning and unsafe. Upon researching, we discovered that Honda issued a recall (NHTSA Campaign#: 24V744000) affecting 1.7 million vehicles, including certain 2023–2025 CR-V models, due to a steering gearbox defect that can cause excessive internal friction and difficulty steering . While our vehicle’s model year is not currently included in this recall, the symptoms we are experiencing seem similar to those described. Request: We urge the NHTSA to investigate whether earlier model years of the Honda CR-V may also be affected by this steering defect. The recurrence of this issue, despite previous repairs, raises significant safety concerns. We believe our vehicle may warrant inclusion in the existing recall or prompt a separate investigation into similar steering-related safety issues in earlier CR-V models. Or at minimum help us resolve this continuous issue as we feel unsafe to drive our vehicle.

I received a recall notice a long time ago and I have checked multiple times with 2 different Honda dealerships (Located in Hickory, NC & Morganton, NC) about a remedy to fix and have been told every time they don't have the parts to fix and not sure when they will. It has been a long time now and I am concerned. NHTSA Recall Number 24V-064

When driving at highway speeds, the steering is sticky and can get locked into a certain position. It can be overcome with moderate effort, but will become dangerous to drive if it gets worse. There are no warning lamps or messages related to this issue. I have taken it to the dealer and they refused to accept manufacturer responsibility for this. I took it to a trusted local independent mechanic who confirmed the issue and estimated it would cost roughly $4K to replace the rack and address the issue. Note that this issue has been identified by many other 2020 CRV owners, and the same issue has prompted a recall on 2023-24 Honda CRV models.

The contact owns a 2020 Honda CR-V. The contact stated that upon entering the vehicle after it rained, rainwater had seeped into the vehicle from the rubber trim around the driver’s side door. The contact stated that upon inspection, the contact became aware that all 4 doors were allowing water to seep into the vehicle through cracks in the rubber trims around the doors. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 43,000.

All of the warning lights appeared on the dash. Car runs fine and does not impact driving. Battery has been tested and it's in working condition. Now the problem has gone away but this seems like an issue that should be addressed with Honda, at no charge. I looked the problem up online and multiple inquiries from customers. Do the right thing Honda. Treat this has a recall and take care of your loyal customers.

The contact's wife owns a 2020 Honda CR-V. The contact's wife received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue but confirmed that parts were not yet available and to wait for the second owner notification letter to be mailed. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact's wife had not experienced a failure. Parts distribution disconnect.

There is an unrepaired recall and for some reason until now the dealership can’t get the parts they supposedly need to get it fixed.

My car's estimated fuel remaining changed from 1/4 tank to dangerously low within a few minutes. It seemed to work ok after I filled it, but my car failed to run when the car insisted that about a quarter tank of fuel was present when I was driving on a highway after dark - I managed to get safely over to the edge before it stopped moving. The repair shop I towed it to checked and found that the fuel pump and attached sensor had failed, in a car that had only 42,961 miles. I would also add that the Honda dealer in Tulsa refused to give me and my husband any kind of estimate over the phone, saying only that the we had to bring the car there for them to inspect, and they were not permitted to give repair estimates over the phone.

While driving down the freeway at around 60 mph, I sharply accelerated to negotiate traffic and my vehicle lost power and the check engine light was flashing. I was able to roll to an exit ramp where i could barely get up a slight incline. I was able to get out of traffic but at speed of less than 5 mph. It sounded like the vehicle was running on two cylinders. I pulled over and turned the car off. I was able to re-start the car after which it ran normally. I went directly to the dealership where they were unable to reproduce or diagnose the issue.

My paint is flaking off. I contacted the dealership and Honda was was told to buy touch up paint. Honda then refused to address it and told me to file a complaint with you if they recall I will be notified.

The brake warning light remains illuminated on the dashboard even when the parking brake is fully disengaged and while the vehicle is in motion. Same when the car is on or turned off. The brake warning light remain on continuously. Because this warning light is associated with the braking system, it creates uncertainty about whether the braking system and related safety systems are functioning properly while the vehicle is being driven. This raises safety concerns. The vehicle currently has approximately 50,000 miles and has been regularly maintained. The vehicle was inspected by a Honda dealership. After evaluation, the dealership indicated the issue may be related to the VSA (Vehicle Stability Assist) modulator. However, they stated they cannot confirm with certainty that replacing this component will resolve the issue. This will be an expensive repair with no warranty that’s the issue. All other possible issues with pads brake system, wires…were discarded and no code showed on the initial test. Since this warning involves a critical safety system and the cause has not been clearly identified, I am concerned this may represent a potential defect or premature failure of a braking system component.

The fuel injectors failed and were leaking. All warning system lights displayed and scrolled thru dash. We took to Honda dealership and are awaiting repairs. A fire hazard was present from leaking fuel and hazardous condition from lose of power as engine running rough and misfiring.

Fuel Pump failed; the car cannot be driven. Took car to local mechanic and was told the fuel pump is part of major recall from Honda and I need to go back to the dealership and have Honda pay for repairs. I was told my car is not part of the recall, even though 2.5 million Hondas have been recalled with this problem.

While driving on the road and passing through an intersection, my car suddenly applied the brakes automatically, attempting to stop the vehicle. During this time, there were no obstacles in front of the car, and I did not step on the brakes.

The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Car suddenly breaks without my control, and wheels do not recognize new paved roads. Traction light stays on. Car pulls me outside of lane and I have to force the wheel to drive straight and stay in the lane.

Hi pressure fuel pump stopped working while driving. My mechanic gave me the defective part in case someone wanted to inspect it. At the time of failure, the car suddenly entered "limp" mode and fortunately I was able to pull over to the side. When I tried to get moving, the engine jerked and sputtered to a maximum speed of about 15 mph. All the lights on the dashboard lit up and flashed. Warnings for many different types of problems displayed, but nothing specific about the fuel pump. There were no warnings previous to the sudden part failure. On the phone, my mechanic immediately told me that it was likely a well-known problem with Honda CRV's. He'd repaired other CRVs with the same problem. A Honda agent told me on the phone "yes" this is a common problem. However she said my CRV is not within the range of VIN numbers under recall. Therefore, I am not eligible for reimbursement at this time. That Honda Agent told me to submit my problem through the NHTSA website and then keep checking to see if my VIN number is eventually within the numbers. Once that is the case I will be reimbursed. I had my trusted mechanic make the repair, per Honda's direction (they said since I'm far away from a dealership and the car is driveable, just have it repaired by my mobile mechanic). Since the repair was completed, it is working fine although I now average 3 mpg less than before the repair.

Fuel pump. The mechanic did give me back the fuel pump. Independent mechanic documented repairs following Honda's instructions. There was no warning prior to the fuel pump stopping me dead in my tracks. I was at an intersection coming out of a busy parking lot. I was able to get to my nearby home in limp mode until the car could be looked at by my mobile mechanic. I called Honda and they said go ahead and have the mobile mechanic repair the vehicle.

1) “Collision Mitigation Braking System” (CMBS); CMBS still exists on this car. 2) Potential for getting rear-ended. 3) My brother with similar CR-V reports random CMBS braking. 4) No 5) CMBS first brake warning only after I started letting up off the brake pedal. CMBS produced 2nd brake warning just as it slammed on the brakes - AFTER distance between my car and car in front was already increasing (ie - no chance for collision). First appearance: I've been getting false CMBS brake alarms since purchase of car - this was the first time CMBS slammed on the brakes. I've heard other stories about CMBS type systems causing wrecks, etc... - I believe CMBS type systems need to be removed from all cars.

My car issue is the high presure fuel pump

I get a random warning to brake when nothing is in front of me. It doesn't happen often, but it happens. P.S. I can not answer the questions below for some unknown reason. The dates vary and the car had approximately 30,000 miles.

The contact owns a 2020 Honda CR-V. The contact stated while driving at approximately 4 MPH and pulling, head-on, into a parking space the vehicle unintentionally accelerated. The contact stated that she was depressing the brake pedal and needed to depress the brake pedal with more force in order to stop the vehicle. The contact noticed that a symbol that looked like the letter "I" was illuminated. The contact stated that she tried to move the vehicle forward, but she had not turned off the engine. The contact stated that the vehicle was not responding when she depressed the accelerator pedal. The contact turned the vehicle off and on several times and was able to regain normal vehicle function. The contact had the vehicle towed to a dealer. The dealer diagnosed and determined that the throttle was gummed up and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 36,000.

-Sticky steering with clicking noise and a tight pull -Steering failure would cause an accident -Problem has been reproduced and confirmed by a dealer; stating rack & pinion replacement -6/2025 -Reported October 2024

The wiper system stops working at times. The arms just stop mostly in the delay wiper setting. This makes it extremely hard to see in rainy conditions. No lights on the dash, have not brought the car to the dealership yet. I am quite frustrated that a 4 year old vehicle has an issue like this. We bought a new car to avoid fixing problems as cars age. Thankfully no one was hurt. This has happened a few times. I told my wife I would drive the car in the rain to see what happens to better describe it to the dealership.

The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

This vehicle has 33k miles on it and both front axels make noise when the vehicle has been driven for about 20 minutes and one starts to make turns. Honda says it needs new axels but does not know why they have failed. Honda says the CV boots are intact. Seems like this part should not fail on such a new, low mileage vehicle and is likely indicative of a larger problem with the vehicle.

Was told by dealer that fuel injector/s are bad. I was driving on the highway at 75mph, when the car suddenly lost power, all (9) warning lights on the dash came on. There was a truck behind me that almost crashed into me because of the sudden loss of speed.

A warning on the dash that read, "All Wheel System Drive Problem," came up several times during the past few days on my 2020 Honda CRV with only 70,000 miles. It came without any prior warning and power was diverted from all four wheels to just the front wheels. It posed a safety risk because it came so suddenly, but I was able to drive carefully to the dealership. There is a Service Bulletin with Honda with the NHTSA (#23-031) located at [XXX]. This is a known problem with both Honda and the NHTSA, yet there is no active recall. The dealership charged $1260 to have this repaired, even though it's a drivetrain issue and not a common maintenance item. I would like the NHTSA to request a recall with Honda so that I can be reimbursed for this. I have attached a copy of the invoice that Honda provided for the services rendered. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

On August 15, 2024, around noon, I was stopped at a red light waiting for the light to turn green. When it finally did, I released my foot from the brake pedal and proceeded to accelerate. Not even 2 seconds later, I heard a beeping sound (from collision mitigation system) and my car abruptly stopped. There was no car in front of me and the car behind me was 2 car distances away. My car abruptly stopped on its own with no obstruction in sight in front or behind. I am very concerned to say the least and now feel unsafe driving my car especially since I drive my children around all the time. The automatic braking system/collision mitigation braking system on my 2020 Honda CRV, although meant to increase safety seems to do the exact opposite. I did some research and learned how to turned the collision mitigation braking system off. I trust my fight or flight response more than this automatic braking system. It seems this is more likely to cause an accident. My vehicle has not been inspected by the manufacturer for this matter, however, I do plan on scheduling a service appointment to ensure the ABS system is working properly. The vehicle only has 38000 miles and has been driving smoothly, no warning messages or vehicle problems that I am aware of. As a public health professional, I feel it is my duty to report this safety concern. This system seems so faulty and dangerous. Please please please investigate this matter, it's so scary. Sincerely, a public health advocate, wife, and mom of 2. Thank you

After warming up, the vehicle’s steering becomes a bit tight, and there's a spot where it feels sticky. At higher speeds, when I need to make slight adjustments to the steering, I notice this stickiness, which forces me to overcorrect momentarily. I'm concerned that if I have to overcorrect too much to compensate for the sticky steering, it could lead to a dangerous situation, especially on the highway.

I was the first and only car waiting at a stop light, when the light turned green I began to accelerate and as I aproached the crosswalk line the car auto-braked hard. There were no other cars near by, nor pedestrians anywhere. The auto-braking only lasted a second, did not quite come to a full stop and has not repeated. If there had been a car behind me, I could have easily been rear ended. I notified the service department at the dealership and told them of the NHTSA investigation, he said this was the first he has heard of the problem and if it happens again to document it and bring it in for inspection. I will do so. There were no warning lamps or messages before or after the incident.