2010 Honda Fit Air Bags & Restraints Problems

WE KEEP GETTING NOTIFICATIONS THAT WE NEED TO REPLACE OUR AIR BAGS. BOTH THE LEFT AND RIGHT BAGS HAVE BEEN REPLACED BY GUSTMAN IN APPLETON, WI. THEY SAID THAT THEY NOTIFIED YOU AND I PERSONALLY HAVE SENT PAPERWORK. I REFUSE TO SEND MORE AND WOULD LIKE TO BE TAKEN OFF THE LIST. I WILL NOW BE DESTROYING THIS MAILING AND WILL NOT OPEN ANY MORE. I WILL SEND THEM BACK TO YOU

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA FIT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V661000 (AIR BAGS). KENDALL HONDA (846 GOODPASTURE ISLAND RD, EUGENE, OR 97401, (855) 981-5504) REPAIRED THE VEHICLE MONTHS AFTER THE PART WAS RECEIVED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I CONTACTED THE DEALER HONDA COGIN LOCATED IN ORLANDO - FL TWICE AND I CAN NOT MAKE THE EXCHANGE,

TAKATA RECALL. I RECEIVED A LETTER FROM HONDA IN JULY 2016 ALERTING ME OF THE RECALL AFFECTING PASSENGER AIRBAGS AND THAT I WOULD BE CONTACTED WHEN A REMEDY WAS AVAILABLE. AS OF FEBRUARY 26, 2017, I HAVE NOT RECEIVED INFORMATION BY MAIL OF ANY REMEDY. FURTHERMORE, I WAS NOT MADE AWARE BY HONDA THAT A RECALL WAS IMPLEMENTED FOR DRIVER AIR BAGS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA FIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

HONDA HAS REPLACED THE DRIVER AIRBAG BUT NOT THE PASSENGER AIRBAG. BOTH THE DEALER HERE IN IL AND HONDA ON THE WEST COAST INITIALLY INDICATED THAT THE PASSENGER AIRBAG WAS NOT PART OF THE RECALL - HOWEVER, THEY STATED THEY COULD NOT TELL ME WHAT BRAND OR MAKE OF PASSENGER AIRBAG WAS INSTALLED. IT SEEMED VERY STRANGE TO ME THAT A CAR MANUFACTURER WHO UTILIZES JUST-IN-TIME PARTS INSTALLATION WOULD HAVE A TAKATA AIRBAG FOR THE DRIVER SIDE AND A NON-TAKATA (OR DIFFERENT MODEL TAKATA AIRBAG) ON THE PASSENGER SIDE - THUS I REQUESTED HONDA CUSTOMER SERVICE MGR ON THE WEST COAST CONTACT HONDA JAPAN TO DETERMINE THE EXACT MAKE/MODEL OF THE PASSENGER AIRBAG. IN EARLY DECEMBER 2016 HONDA CUSTOMER SERVICE STATED THE PASSENGER AIRBAG WAS INDEED A TAKATA AIRBAG OF THE TYPE REQUIRING REPLACEMENT. I WAS TOLD AN ADDITIONAL RECALL WOULD BE FORTHCOMING AND THAT I SHOULD SECURE REPLACEMENT IN 2017. I HAVE CHECKED YOUR SAFER.GOV WEBSITE WITH MY VIN AND THE PASSENGER AIRBAG HAS NOT BEEN ADDED. HAS HONDA APPRISED YOU THAT ADDITIONAL AIRBAGS REQUIRE REPLACEMENT, AND IF SO, WHEN WILL YOU UPDATE YOUR WEBSITE TO REFLECT SAME. THE DEALER WILL NOT REPLACE THE AIRBAG GRATIS UNTIL SUCH TIME AS THE UNIT IS RECALLED. AWAIT YOUR ADVICE/UPDATE. THANK YOU. *TR

2010 HONDA FIT. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER FRONT AIRBAG INFLATOR RECALL NOTICE. *SMD

TAKATA RECALL PER RECALL 16V-346 FRONT PASSENGER SIDE AIRBAG WAS REPLACED AT GRAINGER HONDA 1596 CHATHAM PARKWAY, GARDEN CITY, GA 31418 ON NOVEMBER 9, 2016. THE NEW INFLATOR SERIAL NUMBER IS 25202210033709. NHTSA WEBSITE HAS THIS RECALL LISTED AS "INCOMPLETE" ON MY VEHICLE. PLEASE CONFIRM THAT THE REPAIR HAS BEEN ADEQUATELY PERFORMED AND UPDATE MY VEHICLE'S RECORD TO SHOW THAT IT IS "COMPLETE."

TAKATA RECALL. THE DEALERSHIP I CONTACTED (ON AUG 6, 2016) HAS NOT REPAIRED THE RECALL ON THE PASSENGER SEAT AIRBAG WITHIN A SATISFACTORY TIME PERIOD. I HAVE CALLED TWICE AND THEY HAVE SAID MY PART HAS NOT YET BECOME AVAILABLE. IT HAS BEEN OVER 60 DAYS FROM THE TIME I HAVE FIRST CONTACTED THEM. RUSSELL AND SMITH HONDA DEALERSHIP, HOUSTON, TX 77054 (DEALERSHIP PHONE NUMBER 713 481 3063).

TAKATA RECALL - I RECEIVED THE NOTICE FOR THE PASSENGER AIRBAG RECALL IN JULY 2016 AND CALLED TO FOLLOW UP WITH THE NOTICE. I WAS TOLD THAT THE PART WOULD BE IN WITHIN A MONTH, BUT HAVE FOLLOWED UP MULTIPLE TIMES REGARDING THIS BECAUSE THE PART HAS BEEN BACKLOGGED. IT HAS BEEN OVER 60 DAYS SINCE MY INITIAL PHONE CALL RELAYING MY CONCERN WITH THE SAFETY OF THIS CAR. HONDA HAS FAILED TO REMEDY THIS SITUATION WITHIN A REASONABLE TIMEFRAME. ALL THEY TELL ME EACH TIME I CALL IS TO WAIT UNTIL THE PART COMES IN. THIS IS THE ONLY CAR THAT OUR FAMILY USES TO COMMUTE TO/FROM WORK, AND SEEING AS HOW WE HAVE A FULL FAMILY, SOMEONE HAS TO SIT IN THE PASSENGER SEAT. BEING PREGNANT, I AM CONCERNED FOR MY AND MY BABY'S SAFETY. I DO NOT APPRECIATE EXPRESSING MY CONCERNS FOR MY SAFETY AND HONDA'S RESPONSE BEING TO JUST SIT AND WAIT UNTIL THE PART COMES IN. THEY SHOULD BE MAKING MORE OF AN EFFORT TO FIX THIS ISSUE, ESPECIALLY SINCE IT IS NOW OCTOBER 2016. I AM HIGHLY DISAPPOINTED IN HONDA'S SERVICE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA FIT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/06/17*LJ THE CONSUMER STATED THE RECALL WAS FIXED OCT. 16, 2016 *TR

THE RECALL OF THIS IMPORTANT SAFETY PART WAS ISSUED IN FEBRUARY IT IS NOW LATE SEPTEMBER AND I AM UNABLE TO REPLACE THIS PART. NO ONE AT THE DEALERSHIP CAN TELL ME WHEN THIS PART WILL BE IN. MY SAFETY IS AT RISK. I AM VERY UNHAPPY WITH THE CUSTOMER SERVICE REGARDING THIS RECALL.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA FIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/31/17*LJ UPDATED 10/31/2017*JS

TAKATA RECALL OUR DEALER HAS BEEN TELLING US THAT WE'RE 2 WEEKS FROM REPLACEMENT FOR 14 WEEKS. I NOW SUSPECT THAT THEY HAVE NO INTENTION OF RESPECTING THE RECALL,AND AM CONTACTING ANY AGENCY THAT COULD HELP,INCLUDING OUR STATE'S CONSUMER AFFAIR DEPARTMENT AND HONDA OF USA. IT IS A SHOCKING TREATMENT OF SUCH A CRITICAL MATTER!

"TACIT RECALL" I RECEIVED A LETTER IN THE MAIL TO CONTACT NEAREST HONDA DEALERSHIP. I BROUGHT MY CAR IN FOR AN OIL CHANGE AND ASKED ABOUT THE RECALL AND HOW TO GET IT FIXED. THEY SAID THEY DIDN'T HAVE THE PARTS AND JUST TO KEEP CALLING BECAUSE THEY HAD NO IDEA WHEN THEY WOULD GET THE PARTS IN. IT HAS BEEN 3 WEEKS OF ME CALLING AND ASKING AND STILL THEY HAVE NO INFORMATION. I DRIVE AROUND MY DISABLED FATHER AND THIS IS VERY SCARY FOR THE BOTH OF US.

TL* THE CONTACT OWNS A 2010 HONDA FIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUJMBER: 16V346000 (AIR BAGS); HOWEVER, THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - THE STORY: DURING THE LAST SEVERAL YEARS, WE HAVE CHECKED ONLINE AT ALL OF THE VARIOUS WEB SITES TO SEE IF THIS VEHICLE WAS UNDER A RECALL FOR THE AIRBAGS. EACH TIME, WE FOUND THAT THIS CAR WAS NOT LISTED. IN MARCH OF THIS YEAR, WE RECEIVED A SAFETY RECALL LETTER FROM HONDA, REGARDING THE FRONT TAKATA AIRBAGS. WE TOOK THE CAR TO THE DEALER, AND THEY HELD IT FOR SEVERAL WEEKS, PLUS THEY PROVIDED US WITH A RENTAL CAR, AS THE VEHICLE WAS "UNSAFE" TO DRIVE. WHEN I PICKED UP THE CAR, I NOTICED ON THE WORK ORDER THAT ONLY THE DRIVER'S SIDE AIRBAG WAS REPLACED. (I HAD ASSUMED BOTH FRONT AIRBAGS WOULD BE REPLACED.) WHEN I QUESTIONED THE SERVICE REP, HE SIMPLY SAID THAT THE PASSENGER AIRBAG WAS NOT A PART OF THE RECALL. IN JULY, WE RECEIVED THE 2ND RECALL LETTER FROM HONDA, THIS TIME FOR THE PASSENGER AIR BAG. WHEN I CALLED OUR SERVICE REP, HE INFORMED ME THAT ALTERNATE TRANSPORTATION WOULD NOT BE PROVIDED! I CALLED HONDA CUSTOMER SERVICE AND SPOKE TO SEVERAL PEOPLE. THEY ALL TOLD ME DIFFERENT THINGS. THE FIRST ONE TOLD ME THAT THE AIRBAG WOULD NOT DEPLOY IN AN ACCIDENT, DUE TO A "SENSOR" IN THE PASSENGER SEAT. WHEN I CHECKED OUT OUR CAR, IT TURNS OUT THAT THIS IS NOT TRUE! THE AIRBAG WILL DEPLOY, EVEN IF THE SEAT IS NOT OCCUPIED! OUR CAR DOES NOT HAVE THIS "SENSOR" FEATURE! AFTER WAITING SEVERAL DAYS FOR THE PROMISED "RETURN CALL" FROM CASE MANAGEMENT, I CALLED HONDA AT 888-999-1009. TALKED WITH A REP WHO TOLD ME THAT SHE COULD FIND NO RECORD OF MY EVER HAVING CALLED,OR ANY CASE SET UP AND SENT TO CASE MANAGEMENT! ALL OF THE PREVIOUS REPS HAD SIMPLY LIED TO ME! NOW, I AM SIMPLY WAITING FOR A PHONE CALL, WITH A CAR THAT I CANNOT DRIVE. IT IS UNSAFE. I NEED FOR HONDA TO TALK TO ME, AND MAKE A DECISION. I CAN TAKE THEM TO COURT TO RECOVER THE COST OF A RENTAL CAR , IF NECESSARY. HONDA CASE NO. 04897936.

TAKATA RECALL BOTH PASSENGER AND DRIVER SIDE AIRBAGS RECALLED. LONG WAIT TIME. FOR DRIVER SIDE AIRBAG, I WAS ABLE TO GET ALTERNATE TRANSPORTATION WHILE I WAITED FOR REPAIR BUT NOT FOR PASSENGER SIDE. HONDA WILL NOT PAY FOR ALTERNATE TRANSPORTATION WHILE I WAIT FOR THE PASSENGER SIDE AIRBAG TO COME IN, THIS IS UNACCEPTABLE. I PAID FOR A CAR THAT SEATS 5 AND NOT USING THE PASSENGER SEAT WHILE I WAIT IS NOT ACCEPTABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA FIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/17/16*LJ THE CONSUMER STATED THE PASSENGER AIR BAG WAS REPLACED. UPDATED 11/17/16.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA FIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.