2023 Honda HR-V Complaint Log

Rear Hatch glass has shattered while the vehicle is unoccupied two times now. Honda said it was inspected and was fine after the first rear glass was replaced and then the same thing happened again. They state they have no recall, just a safety inspection. Service bulletin 24-012. First Date of damage: 12/15/2023 Second Date of Damage: 3/30/2026

slowly pulling into head in parking in front of town homes and engine suddenly had sudden unintended acceleration . Car jumped curb, tried to brake but couldn't get car stopped and ran into end of group town home. Car is now in shop with about $8,000 to $9,000 dollars of damage. No knowledge of damage to home as Geico Insurance hasn't said Checked with Honda online forum and others reports of same . Contacted Honda dealer and they said no reports of this Now scared of this car as not sure it will not happen again

Had my car parked in my house garage. Drove out of garage to go to work. While waiting on garage to close, heard an explosion and realized my back windshield shattered. When I got out to inspect and take pictures, it shattered even more. Took to dealership. Waiting to hear back from Honda corporate. Tired of issues with this car.

I had just arrived home from a short 2 mile drive and was sitting in my car for a few minutes with the vehicle running when the rear glass suddenly shattered. Confused and startled, I got out of the car to inspect what happened and noticed the the entire glass was shattered and left and right edges broken more than the rest. While taking photos, the middle of the glass caved in. This is a known issue, and the manufacturer issued a recall regarding this. The rear windshield was replaced last December by the dealer.

My back windshield shattered and when I went to the dealership they said there was a recall on the back windshield but I never received any notification about this recall

Drove to work on Friday morning 12/12/25. Parked my car in my work parking lot. At 5pm when I returned to my car, when I entered my car and closed the door, I heard a shattering noise, I looked around and in my rearview mirror I saw a hole right through the middle of my rear window. I exited my car and when I closed the door, the rest of the window finished shattering and fell in. I found out there was a soft recall regarding the rear window and the adhesive used. I went to the Yonkers service center on 50 Yonkers Ave here in Westchester County on Saturday 12/13/25,spoke with a rep who was very courteous, explained the recall I found on-line regarding rear window recall and set up an appointment for that Monday 12/15/25. Dropped off car to service center, received a call the next day from the rep saying they cannot do anything about it because the Technician found nothing wrong. I explained it was a manufacturers defect and it should be covered. Then called the dealer and I explained the situation, called me back and gave me the same explanation. I then reached out to the corporate offices and they said I would have to pay out of pocket. I find this very unacceptable.

While driving, the vehicle experienced a serious steering malfunction. The right front wheel does not respond properly to steering input, while the left wheel responds normally, resulting in uneven steering and loss of directional control. The issue occurred without warning and created an immediate safety risk, especially during turns and lane changes. The vehicle became difficult to control and unsafe to operate. The problem has occurred more than once and is not consistent with normal wear and tear for a vehicle of this age and mileage. A Honda dealership inspected the vehicle and recommended replacement of the complete steering rack, including inner tie rods, boots, and clamps. The dealership also recommended replacement of the right drive axle due to a damaged outer joint. No warning lights or dashboard messages appeared prior to the failure. The vehicle required inspection and repair due to the safety risk.

The rear window glass suddenly broke with a huge sound. The glass brokes to pieces completely. No warning light was activated. It happened 10 minutes ago. I haven't reported to my insurance or dealer. I used defrost function. Before this accident happened, I smelled a burning flavor a little. Also, the range dropped almost 10 miles over a 2 mile distance. I am not sure if those phenomena relate or not.

The rear windshield of my 2023 Honda HRV shattered and broke randomly. There was no collision, tampering with, or theft attempts. No one was around the car. The rear windshield simply shattered - less than 48 hours after I purchased the car.

Rear view window shattered while driving

The back rearview windshield shattered. I got into my parked car in the morning, turned it on and heard a pop sound. I looked back and saw a hole in the windshield, the glass fell inside the truck in pieces. I looked around to see if something dropped to crack it, but there was nothing. The pieces of the windshield kept falling in the trunk and the hole got bigger as time went on.

My Car Loosing Power The screen is black there is nothing showing on the dashboard this has been happening since August 2025 The SUV accelerate while I am driving or braking even when all of the lane changing and braking systems are turn off this happens often whenever I am driving the vehicle. It feels like someone else is in control of my car

The car is making a rotting sound when I start accelerating and it didn’t make that sound before. It feels like it is the catalytic converter. I bought this car brand new, so it is a bit annoying that I am having this issue with a new car that I been having it for less than 3 years

The contact owns a 2023 Honda HR-V. The contact stated that while driving at various speeds, after making a turn to the right or the left, the steering wheel failed to return to center as intended. No warning light was illuminated. The contact stated that prior to the failure, the vehicle was repaired at the local dealer under an unknown recall; however, the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 73,000.

I am writing to report a serious tire failure incident involving a Hankook tire that came with my brand-new 2023 Honda HR-V. While driving recently — with approximately 16,500 miles on the vehicle — the rear tire suddenly blew out without any prior warning. Fortunately, I was able to maintain control and safely stop the vehicle without harm to myself or others. There were no signs or alerts from the vehicle’s tire pressure monitoring system (TPMS) before or during the blowout. Strangely, the TPMS warning light only came on after I replaced the damaged tire with the spare, which raises concerns about the effectiveness or response delay of the TPMS. I would like to highlight: Tire size : 215/60R17 •The tire had no visible damage or issues before the blowout, and I follow routine servicing through my dealership. •As a result of the incident, the rear wheel drum has a very minor bend. •Unfortunately, the damaged tire is no longer in my possession ( I have changed it), but I do have clear photographs taken immediately after the incident, which I can share upon request. •The issue has not yet been evaluated by a dealer or third party, but I am open to doing so if needed. This unexpected failure poses a significant safety concern, and I believe it deserves further investigation to ensure no broader defect or issue exists.

The rear windshield exploded while driving. I briefly turned on our defrosters and then the air before that. It is available for inspection upon request. Our safety was put at risk as the glass exploded into the car. The problem is one of the first things that pops up if you search honda hrv windshield explode. My vehicle was last inspected on June 14,2025. There were no warning signs.

The contact owned a 2023 Honda HR-V. The contact stated that while driving at an undisclosed speed and attempting to travel through a bend in the road, the steering wheel locked. As a result, the contact was unable to turn, lost control of the vehicle, and left the roadway, only coming to a complete stop after colliding with the center road barrier. The air bags did not deploy. No warning lights were illuminated. Both front and rear driver-side tires were damaged and out of place due to the crash. The vehicle was towed to a storage facility and deemed a total loss by the contact's insurance provider. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V744000 (Steering); the VIN was included however not serviced for the recall remedy. A police report was not filed, and injuries were reported. The contact transported herself to the hospital the next day and was treated for a nondescript injury to her right hand. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 60,000.

please contact me directly via email or phone for further details.

Rear glass shattered for no reason. Heard this is a big issue with Hondas & Acuras. Dealership almost tried to make us go through our own insurance even though we bought it 2 days ago.

The contact owned a 2023 Honda HR-V. The contact stated that while was driving at 20 MPH, while depressing the accelerator pedal, the brakes engaged independently, and while attempting to depress the accelerator pedal again, a bystander collided with the rear driver side corner of the vehicle. The air bag did deploy. The vehicle was still drivable. The contact mentioned she was making a left turn while crossing over two lanes. No warning lights illuminated. The contact stated she did not sustain any injuries. No medical attention was required. A police report was filed. The vehicle was not taken to an independent mechanic or dealer for diagnosis. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 34,000.

The contact owns a 2023 Honda HR-V. The contact stated while driving at various speeds, the vehicle suddenly shut off. The contact stated that the battery was replaced; however, the failure persisted. The vehicle was taken to the local dealer who diagnosed that the alternator and battery were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 36,000.

Severe windshield cracking (without a clear impact). I have had my windshield replaced 2x and it continues to crack. Glass seems to be thinner and cracks.

Rear glass exploding a second time after repair

I was driving my [XXX] son to daycare and my back window of the hatch shattered. I was completely shocked and had no idea what happened, so I googled to see if there have been issues with my specific car and found the following: "The rear windows of some 2023 Honda HR-Vs are shattering due to a manufacturing defect with the rear defroster. Honda is replacing the windows through a voluntary product update campaign, but has not issued a safety recall. Honda says the problem is due to a manufacturing defect that allows the sealer used to secure the rear glass on some HR-Vs to come in contact with the defroster’s heating elements. Over time, this weakens the glass as the defroster creates a “hot spot.” But the automaker advises owners to continue using the rear defroster as needed." This is a major issue to mine and my sons risk. My son was in his car seat facing the window as it shattered. There was glass everywhere. I called Honda at Honda Costa Mesa in Costa Mesa, CA and they said that my VIN does not have that recall and that I could come in "to receive a quote for the repair" and that it typically takes 2-3 weeks for the window to come in and they will not provide a rental car. They were extremely unhappy and not sympathetic to the situation. I called my insurance (Geico) and filed a claim for Safelite to make the repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Me and my grandkids had a scary experience sitting in my 2023 Honda HRV in parking lot with the vehicle off. The back window exploded around the perimeter. The window started making a crackling sound then completely shattered. I have owned the vehicle for just about a year. I took the car to the dealership in regards to this issue and spoke with a manager who approved repairing the window and having an electrical inspection. He advised the window would be ordered and to check back in a few days for repair and inspection. When I reached back out to the dealership I was advised by a tech that the rear glass had NOT been ordered. The rear glass has now been ordered, however, now I'm being told that the glass is on backorder with 149 orders before me. When I asked tech how long it would take to get repaired he didn't have an answer and told me to check every week. In the mean time I asked if the inspection can be done; I'm still pending getting an appointment for the electrical inspection.

The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked outside in a nearby community parking lot and turned off, the following morning the contact discovered that the rear hatch door glass window had shattered. The contact stated that there was no impact on the window to have caused the window to become shattered. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 18,000.

I have had a recall notice on my car for months I’ve taken my car in and they have yet to have the part to fix the recall on my car

The contact owned a 2023 Honda HR-V. The contact stated while driving at approximately 45 MPH and decreasing in speed to exit the highway, a vehicle in front stopped abruptly. The contact depressed the brake pedal with force, however, the brake pedal was soft and traveled to the floorboard. The contact stated she turned the steering wheel in the left direction but was difficult to turn and crashed into a vehicle's driver's side rear bumper and quarter panel. The contact stated that she was able to stop and turn the vehicle off. The contact stated the passenger front side bumper, the grill, and part of the passenger side quarter panel had been crushed by the crash. The air bags did not deploy. A police report was not filed. No injuries were reported. The contact stated that she drove the vehicle off of the highway, but had to stop due to multiple warnings illuminated on the instrument cluster including a "do not drive" warning. The vehicle was towed to a collision center. The insurance provider declared the vehicle a total loss. The manufacturer was not informed of the failure. The failure mileage was approximately 13,000.

Rear window glass shattered while I was driving to work Sunday 01/12/2025

Emission Reduction reduction checks engine light on rear dent in the tire pressure sensor on

The contact owns a 2023 Honda HR-V. The contact stated while her husband was driving approximately 25 MPH downhill, the driver heard an explosive sound and noticed that the rear window had exploded. The contact stated that upon pulling to the side of the road, the driver noticed that a significant amount of shattered glass had fallen inside the vehicle. The driver drove to the residence. The vehicle was later taken to the dealer, where the rear window was being replaced. The vehicle was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.

The rear window of my Honda HRV exploded/shattered all on its own into a thousand small pieces of glass while the car was parked outside in cold weather while I was visiting my son.

In the morning of December 31, 2024, I got into my 2023 Honda HRV and as I turned on the ignition, I was shocked by the shattering sound of glass at the rear of the vehicle. To my horror, it was the rear windshield that had shattered to smithereens. I was terribly upset by this incident and while thinking of my next action, I learned through Google that it was due to a manufacturing defect with the 2023 Honda HRV model. Yet, I had not been notified by the Honda of any recall in regard to this defect. I took the car to the nearest Honda dealership where they plastered the rear of my car with a thin plastic and promised to call me as soon as they got the necessary parts. The incident could have caused serious physical and emotional injuries if I had passengers in the rear seats of the car. Even, all alone, I was emotionally traumatized by the incident.

The contact owns a 2023 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000(Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My rearview window just exploded and broke while parked.

Rear window shattered for no apparent reason (no contact, no impact). Cold temperatures (30F), in Ohio near winter.

Spontaneous and catastrophic explosion of back window

The contact owns a 2023 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Rear Windown shattered while car parked for no apparent reason.

The contact owns a 2023 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated several local dealers and Rohrich Honda (5121 Liberty Ave, Pittsburgh, PA 15224) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The rear windshield spontaneously shattered while the vehicle was parked

Rear windshield shattered while driving. Defrosters were not on and the car had been warmed up with remote start before driving.

The headlights seem to high for the vehicle, blinding other drivers, after some research they can be lower, but the dealer does not seem to see that problem

It has been 6 times that we have needed to jump start the car. The time that i start it before it actually needs a jump you notice the screen and ac take a minute or two to turn on after you have already turned on the car. Today it started fine and the second time it needed a jump start. I contacted AAA the first time it happened, they checked the battery at the dealer and everything looked great on the dealers end. They mentioned to record any mishaps. My friend who has a 2023 Honda H-RV Sport has reported that she is experiencing similar problems where her car also needs a jump start. I now carry a portable jumper by how often this issue has been occurring.

While driving the CBMS was activated and my car came to a complete stop even though no cars were in front of me. It stopped my car in an intersection and a car was coming behind me

Was driving and turned on my defroster to the back windshield and while I was on the freeway the back window shattered there was no cars near me and no objects that hit my vehicle.

The contact owns a 2023 Honda HR-V. The contact stated while driving approximately 19 MPH leaving a tunnel, there was an abnormal popping sound and the front windshield shattered without impact. The contact was able to continue driving. There were no injuries sustained. The contact called the local dealer and was informed that there were no open recalls. The dealer referred the contact to the dealer where the vehicle was purchased. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 22,897.

I was driving normally in traffic when my rear windshield exploded. I did have the rear windshield defroster on as I needed to reduce frost from the windshield.

I was driving normally in traffic when my rear windshield exploded. I did have the rear windshield defroster on as I needed to reduce frost from the windshield.