2023 Honda HR-V Complaint Log

Rear windshield shattered without impact from rock or other foreign object. Car was parked in a lot for 1 hour in the shade after driving for 20 minutes. Rear defroster was used 3.5 hours before incident for approximately 10 minutes. Glass shattered inside trunk and onto pavement of parking lot, which is used by a daycare [XXXXXXXXXX]; daycare providers were extremely concerned for children's safety following incident. No warning messages or symptoms were seen prior to incident. Vehicle to be brought to dealer for inspection; initial call to dealer was unsuccessful in acquiring answers regarding the problem. Problem has been reported multiple times on [XXX] over the last few months, with varying responses from dealers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

A few days ago I was driving to when my rear windshield suddenly blew up and shattered after using my defroster. If my dog was in the back he would have been injured by the glass. I am still waiting to hear back from Honda and the dealership.

I got in my car turned on my rear defroster and I heard a popping sound as if someone had thrown something at my car. I looked up and saw that my rear window was shattered.

- My backwind windshield spontaneously shattered in my 2023 Honda HRV. This is a confirmed defect in the vehicle. My safety and the safety of my passenger was put at risk, because this incident happened while we were driving down the freeway. There were NO warnings before the vehicle malfunctioned. - Honda accepted responsibility for the faulty rear windshield and repaired it for free on 10/10/23. - Honda did NOT provide me with a loaner vehicle and they are refusing to reimburse me for my travel/Uber expenses during the time my car was damages/inoperable. My expenses amount to around $263.00. Can someone please help me get reimbursed since the vehicle defect was not my fault and confirmed by Honda?

- On 9/27/23 the rear windshield of my 2023 Honda HRV spontaneously shattered. This is a known issue with the vehicle. - I was driving down the freeway when my windshield spontaneously shattered. It was incredibly alarming and dangerous. Thank goodness there were no passengers in the backseat, because they would be covered in shards of glass. -The problem has been reported to the dealership and Honda is aware that this is an issue with this model car.

Car was parked in a parking lot. Nothing hit it, it wasn’t on and the rear window shattered completely.

I had the rear window windshield or glass (at the trunk or above the license plate) of my 2023 Honda HRV SPORT shattering and exploding today while I stopped at a stop sign. There was no impact or an object hitting it. It just exploded. I strongly believe it’s a manufacturing defect which needs a recall or warranty coverage. I believe an inferior glass was used. I had this car for a few months and less than a year. I had a newborn in the back seat in her car seat as soon as this happened. Doesn't make me feel safe.

I used the rear defroster while driving, and the rear windshield glass just completely shattered when I parked. Nothing hit it. There was light rain.

About 10 minutes after turning on the rear defroster the back window spontaneously shattered.

I came back to my car from class and my entire back windshield was shattered. There were cameras and nothing made impact with my car, it just happened by itself.

I'm one of the many individuals who experienced the rear windshield imploding or shattering. Its been a few days, so far Honda and Los Angeles(downtown) Honda have not been helpful.

At 4:30 pm on 9/25/2023, I was driving my car on a paved road leading out of Jacksonville,Or. to a nearby town. The weather was mild, no wind and slight mist. I was not using the wipers. Without any warning, the rear window exploded, shattering all of the window and leaving a very small open rectangle on the bottom of the window. There was no sign of a projectile either in the car or in the shards of glass.Had a passenger or my dogs been in the back seat, they would have been subject to flying glass particles. I was shocked and thought someone had fired gun at my car. I was able to do a u- turn and return home where I called my insurance. They immediately called Safelite and made an appointment for window replacement. The job was done 9/28/2023.

I was driving down road and back windshield shattered with no impact.

Rear windshield exploded and shattered into pieces mostly on the middle part of the windshield.

Rear windshield shattered randomly while driving. The vehicle was brought into my local Honda dealer and they inspected/repaired the windshield, but didn't confirm if it was reproduced or anything. It seemed like it was the first time the dealer had seen the issue. Before it happened, there were no warnings. Just a pop, and the center completely missing and completely webbed out.

The back window blew out. I had the rear defrost on while I was driving home. When I got home, I backed into the driveway up to the garage. I went in to change, and we left a few minutes later. When we got into the car and closed the doors, we heard a loud sound from the back. We looked back and the window was shattered. There was nothing around that could have hit the window. No sign of anything that could have flown into the window, especially since it was backed up to the closed garage door. It seems to be some sort of factory defect in the window itself. I'm grateful we were parked and not driving down the road when it happened.

While driving to school, sitting in traffic, I head a loud noise, looked in my rear view mirror and saw my entire rear window was shattered. Nothing was thrown through the window, there was no collision. The vehicle was taken to a local Honda dealership for a full diagnosis of the problem. Because the glass is tempered, and no one was in the back seat - there wasn’t an immediate safety issue to persons within the car. However, it isn’t safe to drive the vehicle with no rear window. I filed a claim with Honda America as I’ve read on a forum others have experienced the same issue. The window is on back order through Honda and not covered under warranty. We’ve owned the vehicle for approximately 1 year and it has 6200 miles.

On September 22,2023 I was entering my vehicle on the drivers side, I got in the seat and shut the door and my rear view window immediately shattered.

Sitting at a light and back windshield shattered. Nothing hit it. It completely shattered for no known reason. It is a brand new 2023 HRV

My wife parked at a local restaurant this morning, and prior to entering the lot, she reported no issues. My wife advised that upon exiting the vehicle, her back window began shattering from the bottom left corner which continued upwards toward the roof of the car. Nobody was around to strike it, nor has the vehicle been involved in any accidents to cause an integrity failure.

I was driving down the highway on 9/21/23. I had my rear defrost on and it was about 50 degrees outside. My back windshield had no cracks in it. Nothing hit the back windshield. I suddenly heard a loud popping noise and my entire back windshield shattered. There was glass falling into my trunk. Luckily my infant daughter was not in the car in her rear facing carseat. Honda would not replace the rear windshield under the manufacturers warranty. My insurance covered the replacement of the windshield.

My car is under 10,000 miles and I've had it since November 2023, and in August 2023, the steering wheel began to feel "sticky" and has ever since then. The steering wheel feels jerky when driving at no particular speed and acts up randomly, but I have noticed it is becoming more pronounced. I notice it when I'm driving straight in my lane, and have not felt it when making a lane change or turning. At some point it's like the steering wheel is met with such resistance when steering, I have to use an abnormal amount of effort to move the steering wheel just to stay in my lane. Sometimes, when having the car parked, if you slightly move the wheel back and forth, you can feel the stickiness, and even here the wheel getting stuck. The steering wheel does not feel smooth when driving. I did bring it to a Honda dealership a couple of times this past month and the technician was unable to detect an issue when running a diagnostics test. My car did not show any warning indicators.

I parked my car in the apartment complex overnight and the next morning I walked out to a shattered back windshield. I thought someone broke into my car; called the police, and insurance. Nothing was verified stolen after I did some glass cleanup. I didn't realize it was a common issue until I found an article.

As I was driving at 645 in the morning, my rear glass shattered from the inside. There was no accident and nothing hit my car.

I had my car parked at my place of work and the rear windsheld exploded and shattered by itself. The car was not vandalized, touched by an object/being, or had an attempt break in. This all happened after use of the rear windshield defrost component. Luckily I was not driving or in the car when this happened. I brought the car to my nearest dealership and informed them on what happened. The vehicle was inspected by the dealership and also, the police. All confirmed that it was not done by an object/being. There were no warnings or messages that were brought to my attention about this happening or could happen. Now it has to get replaced!

While driving on a highway, the back windshield spontaneously combusted. It was extremely loud and startling and nearly caused an accident.

While car was parked unattended, rear hatch window shattered. Just parked car after using rear defroster, came out an hour later and it was all splintered. It appeared the glass was bubbled out from the inside on the drivers side middle but yet still intact. Nothing in the trunk, checked all the cameras and nobody was near it. I cleaned up the mess before driving it to the dealer and the dealership intake guy said "I've seen this before". It is now at the dealer waiting to hear what is going to be done.

I was driving this morning and my back glass just shattered this morning shortly after I turned on the rear wipers due to it raining.

Rear Windshield shattered while it was parked.

I turned the corner into a parking space at a local business. When I was turning into the parking space, my foot was hovering over the left floor peddle (the break). All of a sudden, the vehicle lunged forward while my foot was still hovering over the break. During the incident, my foot did not touch the gas pedal when the car was accelerating towards the store window. I quickly firmly stepped on the brake when the car began to accelerate. The car went over the concrete parking stop, onto the sidewalk, crashing into the windows of the establishment. I nor any of the other patrons of the establishment were injured. Also to be noted, neither the forward collision, parking collision or automatic emergency breaking took effect. Police arrived on scene. A report was made. After the incident, the vehicle was towed away to a local Honda dealer in order for the vehicle to be assessed.

2023 Honda HRV, rear window shattered over night completely ruining the window, reports online of owners having the same problem. Only thing I can think of is I had defrosted the windows the night of the incident on my way home, came out in the morning to see the rear window completely shattered with no evidence of a person or object causing damage. Repairs estimated at roughly $800. Called and reported the incident to multiple Honda dealerships in Massachusetts.

Rear windshield spontaneously shattered while parked in driveway.

The contact owns a 2023 Honda HR-V. The contact stated that after remote starting the vehicle, he walked out to the vehicle and heard a popping sound. The contact approached the vehicle and became aware that there was a hole in the center of the rear windshield and that had spider webbed. The rear windshield was still in place however, the contact was unable to through the rear windshield while using the rear-view mirror. The contact had taken the vehicle to a local dealer, where pictures were taken, and the incident was documented. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 30,800.

Back windshield shattered out of nowhere. I have not even had this car for a year. I called police and have a report that there was NO impact, no crack or rock. It exploded on its own. MY ONE YEAR OLD WAS IN HIS CARSEAT FACING THE WINDOW. I am paranoid and scared of going into a car. He won’t sit in his car seat. There was NO warning and Honda has my car for a month and NOTHING has been done. I am a single mother with NO car. They won’t give me a loaner. They are doing an investigation without answers or helping me.

I used Rear fog when I was driving and then parked the car in my garage. Later in the evening when I went to take my car I saw that the rear windshield is broken.

My rear window shattered and exploded while parked.

Was driving my 2023 Honda HRV to work going 35 mph (the posted speed limit) when I heard a loud bang and my back windshield basically exploded. Glass everywhere in my trunk.

Rear window exploded/ shattered. This occurred on a rainy/foggy morning when I had the rear defrost on. Drove the car about 25 mins with the defrost on, parked the car, turned it off, and exited the driver poor. Upon shutting the driver door, the rear windshield blew out a hole. Upon taking it to a Honda dealership, the service manager informed me that he has seen the issue on another 23 Sport as well. There were no indications that the back windshield was failing before it happened. I have owned this car for a year and used the rear defrost all last winter with no issues.

Rear window shattered while vehicle was parked.

The back window in my HRV popped and shattered on September 14, 2023. I was driving down the highway when it happened. It took until October 13, 2023 to get it replaced. I drove home from work and parked my car. October 14, 2023, I went out to my car and it had popped and shattered. It started in the same spot each time. The dealer is telling me there’s nothing they can do about it. Which leaves me without a car to drive. The first time this happened, I knew nothing about the windows in the HRV’s shattering, so I had it fixed through my insurance company.

I used my rear defroster this morning for about 10 minutes on my way to work. A few hours later I went to get in my car and when I closed the door, the rear window exploded. It was about 70 degrees, clear and sunny. The car was just sitting in a parking lot. Security footage was reviewed and no one even walked past it while it was parked.

The back rear view windshield, exploded while driving under 20 mph. Window was not hit by any object. There is a forum online where many others describe the same exact situation. Car was inspected by dealership but they are unaware of this problem occurring. Could have been extremely dangerous if someone was sitting in the back seat. There was no warning or signs it just shattered as if it exploded.

I was in the drive thru of Burger King and the clerk was handing me my debit card when the rear windshield imploded. I filed a police report and the officer is going to pull the drive thru video to confirm that nothing was thrown or fell onto the windshield. I don't think anything fell or was thrown at the windshield...it just spontaneously imploded. It was sprinkling outside, and I had the rear defroster on. I think maybe the rear defroster got too hot and caused the window to implode. I ended up being late for work because of this.

I turned on rear window defroster. I drove to the doctors. I came out 30 minutes later. Pushed ignition button and the rear window in the hatch shattered.

I was driving and my back windshield exploded.

The contact owns 2023 Honda HR-V. The contact stated that while driving approximately 30 MPH in the rain, she heard an abnormal loud popping sound and noticed that the driver's side rear windshield had exploded, and the entire windshield was shattered. The contact was able to drive to the nearby residence. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,200.

The rear windshield completely shattered. Vehicle was parked in parking lot with others coming and going in soccer complex for no more than an hour. No item or fragment could’ve hit it. Sat in car about to leave parking lot and heard a bang from back turned around to see glass shattered. But no one or no item near it. It was a 65 degree and rainy day. The glass on right side seemed warped. Honda mentions there is no recalls for the car. However there are various complaints online of people with similar experience occurring with 2023 HRV. Seems glass could be faulty.

Rear window shattered while my vehicle was parked at work between 5am and 2pm. It was lightly raining throughout the day, temperature was low to mid 60's. I used defrost at about 4:45 am prior to driving to work. Don't recall if I used defrost when leaving work at 2pm, but as I pulled from my parking spot I heard a noise that seemed like something was falling into the back of my truck, when I stopped to look I saw a big hole in my rear window.

On September 11th I was driving from my home to work. I heard a popping sound and when I look through the rear mirror I saw a hole in my rear windshield. For no reason the rear windshield shattered and broken completely while i was driving. I always take local route to avoid highway block. Went to two dealership they told company has no warranty on rear windshield repair.

I was driving and I heard a large noise and saw that my rear glass shattered/broke unexpectedly. Did not hit anything, just broke on its own. Now have a large hole in the glass.