2023 Honda HR-V Complaint Log

Defrosted the rear window, later in the day my rear window shattered randomly. Nothing hit my rear window, it just randomly shattered! I can’t see out of my rear window, This needs to be addressed!

The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked, after exiting the vehicle and walking away, the rear windshield shattered without impact. The vehicle was towed to the local dealer, who wrapped the windshield. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 34,026.

While driving the steering wheel is sticking. When you correct it it almost makes the car swerve. 8k miles on this vehicles and many of same complaints.

Steering wheel sticks. Need to jerk it out of a what seems like a locked position when driving. Steering wheel jerks while making a clicking sound.

My back window shattered and nothing was wrong with it prior.

While I was driving back from work on January 31, 2023 the rear windshield of my car exploded for no apparent reason. The noise was so loud that flinched. If there was a car was in front of me I would have caused an accident. The windshield shattered and if I had children or anyone in the back seat they would have pieces of glasses on the back of their heads. I was thankful that I did not have any broken glasses on the back of my head. I dropped the car off at a Honda dealership on January 31 st. I still do not have a car, nor will they give me a loaner to get to work. They were no warning messages that alerted me prior to the incident. I brought the car new and it's only a year old. I believe this is a defect on Honda's manufacturing. I hope no one get hurts by this, because I know it's causing me a lot of inconveniences.

The back glass shattered for no reason. Was sitting in driveway and had not moved for several days before the glass shattered.

Back glass shattered while sitting in driveway. 2023 Honda HR-V

The contact owns a 2023 Honda HR-V. The contact stated that while his daughter was driving and exiting the driveway, the rear windshield glass fractured without impact. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 8,000.

Back glass shattered while driving. 2023 Honda HR-V

The rear window suddenly shattered while moving forward from apartment parking lot.

The HRV was placed in a closed garage on 1/26/2024. The next morning, I discovered the back windshield had shattered. It looked at if it exploded from the inside. The hole left had glass on the outside curved outward.

I used remote start to start my 2023 HR-V SPORT, and walked outside about 5 minutes later to find the rear windshield completely shattered. I thought something may have hit the glass, but I was backed into my driveway close to the garage door, and it was mid-morning so I didn't suspect a break-in attempt, as there was absolutely nothing in the car to steal. After doing some research online, I found all the reports of the Rear Defrost malfunction being reported. I have been setting the A/C to preheat the vehicle in the mornings due to the recent cold snap, so I double checked my settings, and they were indeed set the same, with the Rear Defrost set ON. I called my local Honda Service Dept. today and the person on the phone acted surprised, and claimed to have never heard of this issue. I am still waiting on a call back from the actual Service Department to take the car in. We are currently now without transportation, and no answers from Honda.

I drove the 2023 Honda HR-V to pick up my teen son from school (about 20 min drive one way) around 4:30pm. It was January 2024, so it was cold. He has his learner's permit, so he drove home. We parked the vehicle in the driveway and walked into the house. Just as we entered the front door, I heard what sounded like a minor car accident (fender bender/glass breaking). I walked back out the front door to see what happened but there were no cars in the street. I thought it was strange, but assumed the sound must have been glass breaking from something else besides a car wreck and went back inside. (View of the HRV was obstructed from where I was when I went back to look.) We came back outside a few hours later to drive the car to soccer practice and that's when we noticed the back window of the HR-V had completely shattered. By this time it was dark outside so it was hard to see. We quickly changed to my vehicle to get my son to practice and my husband cleaned up the glass on the HR-V (the car that will be my son's when he turns 16). He did not think to take any pictures. But where the window once was, there was one large gaping hole and then fragments of shattered glass around the edges still in the frame of the back window opening, then shattered bits of glass all over inside the vehicle and on the ground. Thankfully no one was hurt because we had just parked the vehicle and walked away. But what if my NEW DRIVER was driving as that window shattered? Or even me as an experienced driver? This could have caused an accident! That's a real possibility and that's dangerous. It literally just shattered for NO REASON. There was no rock or sign of it being busted. Sounds like SEVERAL other HR-Vs have had the same problem. We are STILL waiting on HONDA to fix the vehicle! Paying insurance on a car we can't drive. My son can't practice driving the vehicle we intended him to use at 16. It's a mess. Please help! Honda needs to recall this product!

Rear window self-shattered parked in my job garage.

Today, 23 Jan 2023, while driving on local Las Vegas freeway the rear window in our 2023 HR-V shattered with an explosive sound with no obvious reason. There was no cargo in the back end of vehicle. At first we thought it had been a gunshot but nothing evident. We were surrounded by traffic in the middle lane of multi-lane freeway when this occurred. Glass pieces fell into the rear interior of vehicle, not able to stop to determine if any fell to the outside rear of vehicle. Weather conditions at the time were light rain/drizzle and we were using the rear window defroster as windows were fogging up. Luckily there was no one in the back seat at the time and no one sustained any injuries. We immediately drove car to the dealer and they informed us they are aware of HR-Vs having this issue. Service Tech helping us said he will be contacting corporate offices first then let us know how they will proceed with repairs. We are not sure yet how long we will be without our vehicle. Damage has not been inspected by anyone other than our local Honda dealer as of this time. There were no warning lights or alarms to indicate a fault with anything. We have not spoken with our insurance yet.

Steering wheel binds or sticks. Problem occurs whether rolling or at a stop. Can hear audible thump when turning wheel while vehicle is stopped. There are no warning lamps or other symptoms indications. Problem causes inadvertent over-correction to the point of lane departure. Happens at all speeds. Problem worsens when vehicle is loaded down. Problem has existed since delivery. Problem has been reproduced by my dealer who has ordered a new steering rack assembly. Part is on back order so whether this will correct the problem is unknown at this time.

The rear window shattered spontaneously a few seconds after activated the rear window defrost.

The back windshield completely shattered. No object hit the car. This is not safe for driving. The problem has been reproduced and confirmed by a service center (Scott Robinson Honda in Torrance, CA). I am taking the vehicle to be inspected by a service center and will get insurance involved if needed. There were no warning lamps or other symptoms prior to the problem.

The rear windshield 'exploded'/ completely broke when the defroster was turned on for roughly 10 minutes.

At 12pm on 1/21/24 my back windshield shattered. My car was parked and turned off when the explosion happened. I filed a police report and had a police officer look at my vehicle. I tried to reach Honda but they were closed so I will have to call and file the complaint with them tomorrow morning. I did report it with my insurance to get it fixed but I don’t feel comfortable driving the car anymore especially since it is my primary vehicle used to transport myself and my toddler.

While my car was in park and I was sitting in it with my daughter, I heard a loud bang. When I turned to look, the back window had completely shattered.

Rear window glass broke out of nothing without any collision or otherwise impact. I parked the car in a covered, safe garage and then the other day the rear window glass was completely shattered and broken.

While our vehicle was parked inside our garage, the rear windshield completely shattered outward, without any impact or object hitting it. The vehicle was parked and off. It was like it exploded. It seems like the glass was manufactured poorly or of an inferior quality than what should be deemed safe for vehicles on the road. It was very scary and unsettling and could have been incredibly dangerous/life threatening if I had been driving with my young child anywhere. The glass would have likely impacted my child or gotten on a car behind me. Incredibly scary!

Entered the car, closed the door, and heard a loud crash. Looked back and saw the back windshield had shattered.

Rear window glass exploded while driving on local road, rear window glass shattered, this is a safety issue, 2023 Honda HRV should be recalled for rear window glass

Rear window shattered while in my garage for no reason. Thank goodness I was not driving Yes< reported to Nelson Honda Martinsville Va. where i Bought the car in September 2022 No No

The contact owns a 2023 Honda HR-V. The contact stated that while his daughter was driving 30 MPH, the rear windshield exploded without warning or impact. The vehicle was taken to the local dealer by his wife, and the mechanic placed a covering and seal on the windshield. The vehicle was taken to a glass replacement facility and the windshield was replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 12,000.

The contact's wife owns a 2023 Honda HR-V. The contact stated that while his wife was driving approximately 20-25 MPH with his son in the front passenger's side seat, the rear windshield imploded inadvertently. There was no injury sustained. The contact stated that his wife drove back to the nearby residence. The contact stated that the defroster was not engaged at the time of the failure. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under the warranty. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2023 Honda HR-V. The contact stated while driving approximately 35 MPH in 63-degree weather, the rear windshield shattered without impact. The rear defroster was activated when the failure occurred. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 8,308.

It was cold in the morning so I turned the back defrost on and my back windshield shattered 10 minutes later while I was driving down the highway

The contact owns a 2023 Honda HR-V. The contact stated that while driving at 30 MPH, the rear defroster was activated, and the rear window exploded. There were no injuries sustained due to the shattered glass. The vehicle was not taken to a local dealer or independent mechanic. The vehicle was not diagnosed. The local dealer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 24,500.

2023 Honda HRV Sport with 4750 miles on it. Started car today the 17th of January and was sitting in the car and the rear glass blew out. I haven’t even had the opportunity to drive it anywhere and purchased it.

My car was parked in a parking lot this morning and I got into my car, shut my driver door, and my back rear window shattered - now I am stuck replacing this when it was of no fault of my own. I see there have been over 300 complaints about Honda HR-V owners' rear windows shattering. Can something please be done about this, or can this be refunded due to having to pay out of pocket for something that is defective on this make/model of Honda vehicle?

My rear window completely shattered about 10 seconds after using the rear defroster.

The rear window of my HRV shattered for no reason in a snow storm. I was unable to get it to my dealer to fix the issue as I am a [XXX] and it was the middle of a snow storm in Utah. I had to get it fixed at the closest glass dealer to my location. The component was reviewed by the glass company as they were fixing it. This is a safety issue is when the glass shattered it rained down in the back seat where I have my nieces and nephews ride. It also put me at risk as it startled me and I was driving in the snow. In doing research, I found that there have been numerous incidents of these windows shattering. I attempted to get a goodwill repair for Honda as it is a "Known" problem, but they refused. I am submitting this information to help others and possible get a recall going on this defective material. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

As I see in the news now, my rear window blew out on the expressway on 1/17/2024 on the way to work at 5:30 a.m. With the very cold day below zero it sounded like an explosion and then it crumbled. Luckily I was close to work and my team was able to help me shrink wrap the window to be able to get home. On 1/20/24 I took the car to Safelite for replacement which was done under my insurance. I have no idea this was a problem for my model vehicle.

On 1/16/2024 I opened my drivers side door, got into the car, shut the door then heard a load explosive sound, looked in my rearview mirror and saw the back glass shatter and a huge hole in the center thereof. Nothing hit the window it just exploded when I shut my drivers side from door.

I used the rear defrost on a cold drive and then put the car in my heated garage. I woke up the next day to the back window having a massive hole in it. We called the Honda dealer and they have another 2023 HRV with the exact exact same problem this morning. We looked online and other people are reporting the exact same issue with this make and model. It was -7° when we were driving the car last night, so if this window had busted while we were driving that would have meant driving at very dangerous temperatures. The police did not inspect the vehicle, nor the insurance company at this point. We have taken photos.

The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked, the rear windshield fractured. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,616.

Was driving from one restaurant to another tea shop after dinner around 7:30 PM. After parking in the lot, we heard a minor crack sound but did not thought of something major. However, after getting the tea and trying to place it in the trunk, we realized that there was a hole on the rear windshield, with edges all broken up. Thought of it as an unsuccessful break-in, but there was other cars in the parking lot without this kind of shattering, which doesn’t make sense that it was a intended intrusion. Honda definitely needs to recall this issue and have the rear window replaced!

Rear window of the vehicle shattered for no reason. It was about 25 degrees outside and the rear defroster was on for the entire drive of about 1 and 1/2 hours. The window just popped and shattered. I called Honda dealership and take no blame for incident. They said there were no recalls for that. Seen on different forums on line that other people had this issue with the defroster getting too hot.

I was backing out of my driveway and heard a really loud popping noise behind me. Looked in my rearview mirror and my back window was completely shattered.

The contact owns a 2023 Honda HR-V. The contact stated that while warming up the vehicle with the defroster activated, the rear windshield fractured and separated from the vehicle. The dealer was informed of the failure however, referred the contact to SAFELITE for the windshield replacement. The rear windshield was replaced by SAFELITE. The manufacturer was not made aware of the failure. The failure mileage was 14,000.

Back in mid January, there was a winter storm in our area that hit overnight. Mild snow, but predominantly ice. Heading into work the next morning, I needed to use my defroster (both front and rear) to allow visibility with my windshields. I was able the clear the ice off my window and arrived safely to work. 8 hours later I headed home and again there was still some ice on my rear-windshield which prompted the use of my rear defroster. On my way home (less than 15mins from work) I did not notice any changes in visibility. Once I arrived home, I discovered that my entire rear-windshield was uniformly shattered, still intact, but shattered. Seems as though my window shattered sometime during the work day. The next day I went to my dealership as my car is still under warranty and had only been purchased less than 15 months prior. The service advisor informed me there was nothing they could do for me. Informed them of my research, as I was not the only 2023 Honda HR-V with this issue and stated that this was something that needed to be addressed by them or American Honda. At the start of February I got a response from the service advisor that my case was approved at the district level, but there were no windows available. Unrelated to the window, I was in a separate accident which prompted removal of my broken window to fix the body. The repairs were completed within two weeks and was released with crash-wrap hoping I could immediately transfer it over to Honda, but there still was no window available. I reached out to American Honda hoping for some assistance and still have no results. While i now get weekly updates on status, there is no guarantee of product delivery. It is now end of April, I have been without a window since end of February (broken window since mid-January). While my case is classified as critical, I still have no answers as to when I can/will have a window.

I was operating my vehicle under normal operations when I parked in my driveway. I got out of the car, closed my door and then heard a crack….to see that my rear windshield had completely shattered.

My rear shield window shattered after I used the defroster. It was a normal cold morning in Germantown, NY. I turned on the defroster for 2 min. and a little bit later the rear window shattered everywhere.

After getting in my car and shortly after turning it on, my rear windshield exploded and caused for pieces of glass to fly everywhere. One piece of glass hit my face but what worries me most is that my dogs are in the back seat when this shattered and they had glass all over them. They are shaking from fear because that sound was very loud and happened out of nowhere. No one hit me and I was not moving the car. After some online research, it looks like this is a common issue in this make/model car.

The rear windshield shattered while the car was parked and warming up. The hatch was closed. There was no impact to the rear windshield. There were no warning signs or lamps. The dealer has not yet been contacted, but will be once the dealer is open.

I was driving on an open road at aporox 8pm no wind rain or snow and my REAR WINDOW spontaneously combusted. Nothing hit the window and there was no apparent object thrown through the window. The temp outside was approx 32 degrees and the rear defogger was engaged