NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2024 Honda HR-V. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I WAS GOING UP A STEEP NARROW ROAD, A BIG TRUCK WAS COMING DOWN SO I STOPPED AND HONKED SO HE WOULD BACK UP. WHEN HE DID, I WAS UNABLE TO MOVE MY SUV. IT FROOZE ENTIRELY, WOULDNT GO UP, WOULDNT GO IN REVERSE, JUST STAYED ON BUT WOULD NOT MOVE. AFTER SEVERAL ATTEMPTS I WAS ABLE TO GO BACK A LITTLE AND MOVE TO A SIDE AND THEN I WAS ABLE TO DRIVE UP THE ROAD. THIS WAS THE 2ND TIME THIS HAS HAPPENED SO I ASKED THE SERVICE SHOP AT THE DEALER TO CHECK IN DRIVING THE SAME ROAD. THE SITUATION DID NOT REPLICATE, THEREFORE THEY SAY THERES NOTHING THEY CAN DO OR CHECK, ALTHOUGH I HAVE READ THAT THIS VEHICLE HAS BEEN KNOW TO DO THIS, BUT THEY DID NOT EVEN LOOK AT THE PRINTED EVIDENCE I TOOK TO THEM.. THERE WERE SUGGESTIONS ON WHAT HAD TO BE CHECKED BUT THE MANAGER REFUSED TO EVEN READ THE INFORMATION. THE MECHANIC SUGGESTED I STEP ON THE GAS UP TO THE END, ALTHOUGH THE MANUAL SAYS YOU SHOULD HIT GAS SLOWLY WHEN STOPING ON A HILL. EITHER WAY I TRIED BOTH WAYS....IT STILL FREEZES.
On March 8th 2026 I noticed a shudder or vibration from my steering wheel while pulling up into my parking spot, this does not happen when the vehicle is moving faster. I even turned my steering wheel fully to the right and left when I am parked and the vibration is there. I took the car to Future Honda at Citrus Heights CA and the first time they’ve told me the car was perfectly fine. Before I got off from work that day I asked the service manager if it was possible for the Shop Foreman to sit with me inside the car so I could show him and address the issue since nothing like that was happening while the car was moving and as stated by them over the phone. Shop Foreman finally got to see what I was talking about and service advisor asked me to leave the car for another day. Next day service advisor came back to me with a quote of $4,597 for a replacement of the steering rack. Recall 24V-744 states those related issues with the steering components. I was denied a full repair on my vehicle from Honda Corporate even when I stated the NHTSA 24V-744 recall. The dealer said the recall was done on November 13, 2024 and nothing else was needed to be done. The report from the dealer even states that they found a vibration on sharp turns which I know it does not happen to me at all, so I don’t think they are being completely accurate on their report. I have all that paperwork if needed and also Honda Corporate.
The contact owns a 2024 Honda HR-V. The contact stated that while the contact's daughter was driving at 42 mph with the cruise control engaged, the collision mitigation sensor independently activated. The contact's daughter noticed that the steering wheel had almost seized, and the vehicle's speed abruptly decreased. The vehicle stopped in the middle of the road. Another vehicle was making a turn and crashed into the contact's vehicle. In addition, the "Brake" message was illuminated. The vehicle was driven to the contact's residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact mentioned that the failure was a known failure with the vehicle. The contact's daughter was taken to the local medical center. The contact's daughter sustained muscle pain in the back, neck, both shoulders, both jaws, and severe headaches. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.
I own a 2024 Honda HR-V. During the second winter of ownership, the windshield cracked under normal conditions without any known impact, collision, or external force. The vehicle was taken to an authorized Honda dealership for inspection. The dealership did not document any cause of the crack and did not identify any impact damage. Instead, they only provided an estimate for replacement. Despite the lack of documented external cause, the manufacturer has classified the damage as “external” and declined responsibility. I am concerned that this may indicate a potential defect in the windshield or structural stress issue, as the crack occurred without any identifiable external trigger. I am submitting this report to ensure this issue is documented in case similar incidents occur with other vehicles.
I have had a Supplement Restraint Problem light on since I bought they vehicle. It was on and off intermittently for the past year or so, however now it will not go off. Upon inspection the wiring is damaged and there is not cover to the ground according to the honda mechanic that looked at my vehicle. I have not had any service work done in the area where the SRS box is located and they did not perform any further inspection on the system. Again, this was on when I bought my 2024 honda HR-V. The dealer was made aware and they advised me that it should be covered under warranty however nobody will fix the issue at this time. Please review and look into this issue as it has been noted in prior service bulletins for the SRS system light to have issues.
12/7/2025 at about 7:20pm and about 17518 miles: grandparent were driving home and brakes failed as grandpa was parking in the driveway. He said after applying the brakes the car keep rolling forward and hit the garage door then rolled backwards, brake did not stop backward movement for over a minute. No injuries. Inspection from insurance and collisions repair center found no cause for brake failure. 01/4/2026 at about 8:16pm and approximately 18122 miles: as my mom was approaching a main road with 55 mph traffic to turn left the brakes failed to bring the car to a complete stop at the intersection causing the car to roll into on coming traffic. She said when she applied the brakes they seem to engage at the start and slowed the vehicle a little bit but did not seem to apply “full braking” to actually stop the car. Oncoming traffic did manage to swerve around car as mom maneuvered it into the middle lane, while it continued to coast down the road for a short distance the brakes failed did come back enough to drive home. Will be sending to Honda deal for though inspection.
i hit a curb going about 10mph the axel bent and the whole wheel pop off with the shock and everything. it totaled the car i’ve tried to report to honda no reply
The driver side wiper does not spray fluid through the top of the blade only the nozzles at the bottom spray deicer/fluid. On highway driving especially in frost freeze conditions this limits the drivers ability to see forward as road dirt and frost/ice are not able to be removed. That the fluid only comes out the bottom means that the part of the windshield the driver needs to see out of is not completely cleaned or de-iced limiting specifically the drivers vision to the front. This has caused multiple near misses on highway and around town driving especially at night.
AC System Failed. AC Will Not Turn On, Changed All Fuses Related To AC Related Issues, Still Wont Blow At All. Maybe Blower Motor Or Resistor Which Should Not Be Broken After Just 1 Year.
Two cracked have mysteriously appeared on my FRONT windshield. My vehicle was not involved in any accidents, nor have it been hit by any objects. The cracks are not on the outside, if you feel the windshield it is from the INSIDE, which indicates a factory defect since I'm the only driver of this vehicle, I can state this with 100% certainty. I purchased this vehicle brand new. It's barely one year since I've purchased it. 2024 Honda HR-V. I've seen 3 other Honda HR-V in my neighborhood with similar FRONT windshield cracks in the same area as mines. Their vehicles are similar models, except one is a sport HR-V. This is not a coincidence.
I was driving normally, and a car was coming up to a stop sign from my right side on a completely different road and the car jerked and the brakes automatically applied to the car and the dash blinked “BRAKE” for a brief moment. I’ve had the car for awhile and it has never done anything like that. Some days the blind spot doesn’t work either, when I know there is a car next to me the light on the mirrors and the beeping does not activate.
Front windshield cracking.
I own a 2024 Honda HR-V. The vehicle developed a steering problem where the steering wheel becomes unusually stiff and difficult to control. Honda issued NHTSA Recall 24V-744 for defective steering gearbox components affecting 2023-2025 Honda HR-V vehicles. My vehicle was manufactured during the same production period referenced in the recall. However, my VIN is not included in the recall even though the symptoms match the defect described by Honda. A Honda dealership inspected the vehicle and indicated the steering system requires repair estimated at approximately $4,000. Because the defect matches the steering gearbox issue described in Recall 24V-744, I believe my vehicle may have the same safety defect but was excluded from the recall. This creates a potential safety risk because steering control can be affected while driving.
On several occasions the automatic brights have turned on when there were cars at crossroads, and when cars were within sight. The regular lights of the car are repeatedly interfering with visibility of other drivers, as the lights are much too bright and angled right in other driver's eyes. We avoid driving at night due to blinding other vehicles and preventing crashes. We are flashed constantly. The automatic braking has turned on when there were no objects, pedestrians, or cars in front of the vehicle - nearly causing us to get rear-ended by the vehicle behind us. The brakes because sticky after only 16 months of use. The steering is sticky as well.
I am filing a safety complaint regarding my 2024 Honda HR-V Sport (VIN: [XXX] , mileage: 45,000). The driver’s seat lowers unexpectedly while driving. This happens without warning and creates a serious safety hazard, especially when operating the vehicle on highways. I commute daily in New Jersey (Elizabeth to Union City, approx. 40 minutes on highways), and this defect places me and other drivers at risk. Despite multiple visits to Honda of Route 22 and Honda Service Center (Hillside, NJ), Honda has refused to repair or replace the defective seat under warranty. A technician even admitted this is a known issue with this model. Honda has denied coverage and left me driving a dangerous vehicle. This unresolved defect is a direct safety concern and I request NHTSA / NJDCA intervention to investigate and compel Honda to act. Case reference with Honda: #[XXX] (filed September 12, 2025). Sincerely, [XXX] Phone: [XXX] Email: [XXX] Address: Elizabeth, NJ 07201 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle was parked in the driveway and the rear passenger side window exploded. No projectiles, no prior damage. Windows were all rolled up, vehicle was locked. Weather was a high of 92 and the vehicle was partly shaded.
While driving, the car did an automatic hard brake for no reason. Traffic was accelerating after being stopped at a red light. The car in front of me was not braking and was accelerating away from me when suddenly the car hard brakes with no warning beforehand. It braked hard enough to throw me forward and cause traffic behind me to have to hard brake in order to keep from rear-ending me. There was an on ramp coming in near me but again that traffic was not in my lane. I have not complained to the dealership yet so it has not been reviewed and I have no reports since an accident did not happen. There were no warning lamps or messages before the event; although the brake light came on when the hard brake occurred, but not before. This was the first time it has occurred since purchasing the car about a year and a half ago. It was terrifying. It’s an hour later and I’m still shook up.
The contact owns a 2024 Honda HR-V. The contact stated that while driving at various speeds, the instrument cluster went black. The contact stated that the failure had occurred while the cruise control was activated while driving in the rain or whenever the weather was dry. The contact stated that the failure was intermittent, and there was a message that several undisclosed safety features were disabled. The contact had taken the vehicle to a local dealer on several occasions; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 29,853.
Vehicle has been brought to dealership multiple times due to messages coming up on dashboard stating road departure mitigation system problem. See your dealer and Collision mitigation breaking system problem. See your dealer. Each time the car has been taken in the dealership has stated that the problem cannot be duplicated or replicated and no error codes found. Vehicle is operating as manufactured. Detailed have been requested. On one occasion the dealership stated the vehicle would be needed for multiple days but tried to return it the next day. After calls were ignored for days for answer the vehicle was returned covered in ice and windshield wipers not in the proper position. There is believed to be minor damage in the drivers side wiper. After the message came up again the dealership has stated they have exhausted all attempts to diagnose issue and will no longer work on the vehicle. Multiple attempts been made to gain American Honda's participation but they have not proactively participated. The car has also attempted to leave the lane/road on to occasions. This seems connected to the Honda Sensing probe NHTSA has expanded to include 2020-2022 Honda CR-V and Accord. This message was received yesterday and today upon start up and putting the car into gear.
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I have brought the vehicle into the dealership multiple times due to dangerous behavior involving the Honda Sensing system. The vehicle has attempted to steer out of lanes, and shown repeated safety warnings related to the Collision Mitigation Braking System (CMBS), Lane Departure Warning (LDW), and Road Departure Mitigation (RDM). Despite these serious issues, the dealership repeatedly tells me that “no codes were found” and refuses to provide full diagnostic records or confirmation that proper factory scan tools (HDS/i-HDS) were used. I suspect they may be clearing codes or failing to document the issues appropriately. The problem is intermittent but dangerous, and I am very concerned it may lead to a crash or serious injury. Honda has not resolved this, and I believe this is a widespread safety defect that deserves further investigation. Most recently, while driving on the highway, the vehicle suddenly applied the brakes without any obstacle or warning, creating a highly dangerous situation. This incident was alarming and could have resulted in a serious accident. Since that event, the vehicle has continued, from time to time, to display warning messages related to the Collision Mitigation Braking System (CMBS) and Road Departure Mitigation (RDM). These alerts occur sporadically and do not appear to be triggered by any identifiable driving condition. The dealership does not want to look at the car again for this problem and is trying to tell me I have to deal with Honda directly who is not escalating the issue even after multiple request as I fear for my safety and that of anyone in the vicinity of the vehicle.
Front Window- The front window malfunctioned and will all of a sudden go up and down several times. I am making a report with the dealership but, this is a huge risk since someone can unknowly get themselves stuck. Doors & Trunk lock- The doors and trunk will lock without being prompted to. I have a child that has been unable to get out of the vehicle. The trunk gets stuck as well and will not open. Even after shutting and restarting the vehicle. This will also be reported to the dealership.
The vehicle keeps displaying a dashboard notification indicating "Road departure mitigation system problem. See your dealer. The vehicle was most recently brought back from the dealer and after about 100 miles the car displayed this message again. The dealer continues to maintain there are no codes found and issue is not duplicated. The vehicle on two occasions has tried to depart the lane on the highway with well marked lanes. I have ask numerous times for more information about attempts to duplicate and what codes should be displayed. This message has shown up around 20 times at this point. This is very concerning and poses a serious safety concern. Photos are from two instances. This message only comes up for a few seconds. The computer is failing to record this and I am being told there is noting that can be done since it cannot be duplicated. I have the photos and have experiences attempts by the vehicle to leave the lane. This is a hazard that could lead to injury or path of an vehicle occupants or general public. Please assist before injury or death occurs. There maybe an effort by both Honda and the dealership to conceal this issue as I do not believe that is not being duplicated even if there are no codes. There being no codes registered is in itself a sign that there is a problem with the computer as there is photographic evidence.
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer and AutoNation Honda Roseville (888-593-1109) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Have a recall for a gear box worm wheel, steering problem #24V-744. This goes back to Oct 24. I called 11/25 to the dealer called them again 12/5, said they have no replacement part, they may have it at the end of the year. Today 1/29/25 I called Honda Cust support 888 234-2138 they said they don’t have the parts? Manufact doesn’t have parts? I have been told each time I call , they don’t have the parts? A steering issue is serious, my question is why don’t they have the parts? Why is Honda sending out recall letters telling customers how to get this issue fixed if they can’t fix it!
While driving on a rural road and approaching a curve I experienced a sudden and unexpected loss of steering control. The road curved to the left and I turned the steering wheel to the left, but the car did not respond. The car continued to go straight and ran off the road and subsequently flipped over. I sustained numerous medical injuries. My vehicle was totaled in the accident. Unknown Unknown Unknown My issue matches the description related to the recall affecting the 2024 Honda HRV.
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
When I'm driving, the safety brake has engaged while I was already braking. Also the emergency brake system has engaged while no car was on front of me. The closest car was on a side street, braked, and waiting for me to pass so they could onto the street after me.
The back glass, my rearview glass shattered out of nowhere for no reason.
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated while reversing, the steering wheel seized. The contact stated that upon turning off and restarting the vehicle, the steering wheel operated as needed. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
Multiple delearship locations failed to satisfy my appointment. Being canceled or due to bad service, etc. Just too many back and forth games, causing stress and worry and risking my safety issue driving my car with my kids. Delership saying they don't have the parts?! When it's a safety risk issue!! Other locations not helping to get me an appoitment to get the problem resolve! Phone call being transferred, being on hold just too much lack and bad service!
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that several undisclosed dealers were contacted and confirmed that the parts for the recall repair were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The driver’s seat keeps lowering on its on. I get in the car in the morning and have to crank the seat up and then in the afternoon leaving work, I have the crank the seat up again. I went and made a complaint at 2 different Honda dealerships on 9/4/2024 and 12/4/2024 and they both said they couldn’t find anything. I know it keeps lowering beside I can’t see from my rear view mirror without having to crank up the driver’s seat. It is not an electric seat either. It is aggravating the car had 16miles on when I brought it.
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Steering issue which caused difficulty in turning which caused a collision, inspected by auto body collision center, no warning messages were present on vehicle.
The contact owns a 2024 Honda HR-V. The contact stated while driving at an undisclosed speed, the steering wheel seized with the power steering warning light illuminated. The contact stated the steering wheel became difficult to turn. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 12,979. Parts distribution disconnect.
Recently, I received a recall notice from Honda Corp. (Recall #MJU; NHTSA Recall # 24V-744). This morning, I took the vehicle to a dealership to have the defective part(s) replaced. I was told there weren't any parts available and unsold cars in the dealership's inventory would be repaired first, or they couldn't legally be sold due to the recall. Edgar, the service rep, told me to check back in January.
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that when steering the vehicle with the lane-keeping assist system activated, the steering wheel would seize at times. The dealer was contacted and confirmed that the parts had not been shipped by the manufacturer. The contact called another dealer, AutoNation Honda Fremont 5780 Cushing Pkwy, Fremont, CA 94538, who confirmed the remedy was not available and informed the contact of how to deactivate the lane-keeping assist system to avoid the failure experienced when steering the vehicle. The failure did not occur again after deactivating the lane-keeping assist system. The manufacturer was not made aware of the issue. The failure mileage was 28,000. Parts distribution disconnect.
Recall Number: 24V-744 Honda Campaign Number: MJU Service Bulletin Number: 24-118 I received the recall notice today and immediately contacted the dealership. I was told that it would be August before they would be able to fix it. They don't have the part and don't know when they will be getting the part. This is well beyond the 60-day requirement stated in the bulletin, so I am lodging a complaint as the bulletin instructed.
The contact's spouse owns a 2024 Honda HR-V. The contact's spouse stated that while driving at an undisclosed speed during rainy weather conditions, the contact's spouse fully collided with another pick-up vehicle. The contact stated that the air bags were deployed during the incident. The contact spouse suffered unknown injuries and received multiple operations due to the incident. A police report was filed. The vehicle was towed to an independent mechanic. The dealer was not contacted. The vehicle was not diagnosed or repaired. After the incident occurred the contact received notification of NHTSA Campaign Number: 24V744000 (Steering). The manufacturer was not made aware of the failure The failure mileage was unknown. Parts distribution disconnect.
My car dealership in Route 23 (700 NJ-23, Pompton Plains, NJ) did not give me any notifications regarding my car recall. I found out myself from the News, so I called Route 23 to schedule a service appointment on 11/13/24. Route 23 refused to schedule me, stating that I did not receive any paperwork in the mail from Honda. I emailed my salesperson on Nov 14th, and was told to wait until further notice. I called again on 11/20/24 to follow up on this issue. They once again refused to schedule an appointment for me because they don’t have any parts. They also said that there is no waiting list or expected date for when the parts will become available. Nor did they offer any alternative to the problem. When I addressed my safety concerns, they told me “it’s a waiting game”, and refused to inspect my vehicle, saying “there is nothing we can do”.
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
While driving on the highway my power steering went out making it extremely hard to control the vehicle. As soon as I left the highway several indicator lights came on saying power steering not working, STOP driving and call dealer. Also, accident avoidance not working, lane departure not working, etc. Called Honda Roadside Assistance and had the vehicle towed to a dealer. This was at 6:00PM on a Saturday (Nov 16). Vehicle was inspected on Monday Nov 18 and everything was working fine. The vehicle history showed a drop in battery voltage which Honda believes caused the warnings to go off. I'm concerned that I had NO power steering which could have resulted in an accident.
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 ( STEERING) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
This is the second recall for this HRV Sport. First was a seatbelt issue which was fixed then, now the gearbox issue has a recall and no fix. There is also an issue with my brake pedal which Honda checked and said "there is nothing to do". Also, my window keeps going up and down its sensor issue only to hear "We looked at it". I have a $550 monthly payment for a car that is dangerous for me and everyone else on the road. I want to return this car as I am totally turned off by the response of Honda. What can I do?
The contact owns a 2024 Honda HR-V. The contact stated that the vehicle failed to start upon numerous attempts to start the vehicle. The contact initially called the dealer who informed her that they would be unable to service the vehicle due to the dealer closing at the time of the call. The contact then called an independent mechanic who went to the residence and jump-started the vehicle. The contact was instructed to take the vehicle to a dealer as soon as possible for a diagnostic test. The vehicle was taken to the dealer the next day and the fluids were topped off and the tires were rotated; however, the dealer was unable to determine the cause of the failure. The contact stated that a battery failure had occurred several times since the initial failure. The contact had to call for assistance several times to jumpstart the vehicle. The contact then received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 6,237.
Data synced from NHTSA on May 4, 2026