2011 Honda Odyssey Complaint Log

THE HEADLIGHTS ON THE ODYSSEY ILLUMINATE TOO CLOSE TO THE CAR AND NOT FAR ENOUGH DOWN THE ROAD TO SEE AND IT EXASPERATED ON HILLS GOING DOWN WHERE YOU REALLY CAN'T SEE AHEAD OF YOUR VEHICLE. AT NIGHT THERE IS A SHARP BLACK LINE ON THE WIND SHIELD WHERE THE LIGHTS STOP ILLUMINATING ABOVE THE LINE. I HAVE TO BEND MY HEAD SIDE WAYS TO SEE UNDER THE BLACK LINE WHERE THE LIGHT IS. VERY UNSAFE. I ASKED THE HONDA DEALER ABOUT IT AND THEY SAID THAT THE LIGHTS WERE AT THE CORRECT LEVEL. I TOLD THEM I CAN'T SEE UNLESS I BEND MY HEAD SIDE WAYS TO SEE UNDER THE BLACK LINE WHERE THE LIGHT ILLUMINATES THE ROAD. THEY RAISED THE LIGHTS UP FOR ME A BIT AND NOW EVERYONE FLASHES THEIR LIGHTS AT ME INDICATING MY LIGHTS ARE TOO BRIGHT. IT IS A DISASTER WAITING TO HAPPEN. *TR

WHILE TRAVELING ON THE HIGHWAY (I ESTIMATE SPEED AT 65-70), IT WOULD SEEM THAT THE LEFT FRONT TIRE STRUCK AN OBJECT IN THE ROADWAY. THE OBJECT LEFT A SMALL SCRATCH ON THE FRONT BUMPER, SEVERED THE EMERGENCY BRAKE CABLE AND MAY HAVE SCRATCHED THE SHIELD ON THE GAS TANK. THERE WAS NO GROSSLY OBVIOUS DEFORMITY OF THE WHEEL OR CLEAR DAMAGE TO TIRE. THE IMPACT ON THE UNDERCARRIAGE AND FRONT END IS NOT YET CLEAR, AS THE VEHICLE IS CURRENTLY AT THE SHOP. DESPITE THE MILD TO MODERATE NATURE OF THE IMPACT, THE PASSENGER SIDE AIRBAG AND THE LEFT CURTAIN AIRBAG DEPLOYED. THANKFULLY, THERE WERE NO INJURIES HOWEVER, IT IS MY PERCEPTION THAT THE AIRBAGS DEPLOYED INAPPROPRIATELY, CAUSING A FAIR DEGREE OF ALARM AND EXTENSIVE INTERIOR DAMAGE TO THE VAN. *KB

CAR FAILED TO RESPOND TO KEYPAD LOCK TRANSMITTER, AND THEN FAILED TO START 3 CONSECUTIVE ATTEMPTS. THIS SAME CAR'S PREVIOUS BATTERY DIED COMPLETELY APPROXIMATELY 4 WEEKS AFTER INITIAL PURCHASE AND WAS REPLACED JUST 4 MONTHS AGO. CAR HAS ALSO HAD NUMEROUS INCIDENTS WHERE VOICE RECOGNITION AND CELLPHONE BLU-RAY CONNECTION ACTED ERRATICALLY OR FAILED COMPLETELY. *TR

BOUGHT THE ODYSSEY 2011 EXL AND DROVE FOR 100 MILES. THEN THE TPMS LIGHTS CAME ON AND STAYED ON FOR EVER. TAKEN AN APPOINT WITH HONDA SERVICE AND THEY WOULD LIKE TO ADJUST THE TIRE PRESSURE. STILL NEED TO TAKE IT TO THE DEALER AND SEE WHAT THEY SAY. *TR

NEW 2011 HONDA ODYSSEY TOURING MODEL HAD A SNOWFLAKE LIKE CRACK THE SIZE OF A HALF-DOLLAR IN PASSENGER SIDE TOP CORNER OF WINDSHIELD. CRACK WAS IN THE CENTER OF THE GLASS AND COULD NOT BE FELT FROM THE INSIDE OR OUTSIDE. WINDSHIELD WAS REPLACED BY HONDA DEALER TWO TIMES AND EACH TIME THE WINDSHIELD STARTS TO CRACK AFTER A FEW DAYS OF DRIVING. EACH TIME THE INSTALLATION WAS PERFORMED BY A DIFFERENT VENDOR. LOCAL HONDA DEALER HAS COME INTO CONTACT WITH THREE SIMILAR ISSUES WITH THE 2011 MODEL. THE LATEST CRACK FOUND IS ABOUT 8 INCHES LONG OVER THE PASSENGER SIDE ABOUT 12 INCHES FROM THE TOP OF THE WINDSHIELD. *TR

TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH THE BRAKES WERE DEPRESSED SUDDENLY AND THE REAR PASSENGER SEAT FLIPPED FORWARD WHILE IT WAS OCCUPIED BY HER CHILDREN. THE FAILURE RECURRED. AS A RESULT OF THE FAILURE, ONE OF THE BABIES SUSTAINED A NOSE INJURY. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 8000.....UPDATED 10/11/12 *BF THE CONSUMER STATED THE SECOND FAILURE OCCURED AUGUST 2012. THE SEAT OF THE VEHICLE COLLAPSED ON ANOTHER CHILD. UPDATED 10/16/2012 *JS

MY HONDA ODYSSEY HAS "STALLED" ON NUMEROUS OCCASIONS. IT HAPPENS MOST OFTEN WHEN YOU ARE SLOWING DOWN TO NEAR STOP AND THEN NEED TO RAPIDLY ACCELERATE (IE, YOU ARE APPROACHING A RED LIGHT THAT THEN TURNS GREEN). IT OFTEN PAUSES AND STUTTERS (ALMOST LIKE IT JUMPS) BEFORE ACTUALLY ACCELERATING. IT HAS NEVER COMPLETELY CUT OFF, IT JUST FEELS LIKE IT IS GOING TOO. THIS PROBLEM ALWAYS OCCURS ON AN INCLINE AS WELL. FOR EXAMPLE, IF MUST STOP ON A HILL AND THEN ACCELERATE - IT FEELS LIKE IT WILL MOST CERTAINLY CUT OFF BEFORE RAPIDLY STARTING TO ACCELERATE SEVERAL SECONDS LATER. ONE TIME, SEVERAL MONTHS AGO, I ACTUALLY HAD TO HAVE THE VEHICLE TOWED IN BECAUSE IT WAS DOING IT SO MUCH AND I WAS AFRAID TO DRIVE IT ON THE HIGHWAY. I WAS TOLD BY THE HONDA DEALER THAT IT WAS A SPARK PLUG PROBLEM (CORRODED OR SOMETHING) AND THESE WERE REPLACED. HOWEVER, THE PROBLEM HAS PERSISTED. VEHICLE IS CURRENTLY IN THE SHOP AGAIN BECAUSE IT IS NOW OCCURRING EVERY SINGLE TIME I DRIVE IT. CURRENTLY, HAVE ABOUT 40,000 MILES ON IT. *TR

TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STARTED TO JERK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 1000 AND THE CURRENT MILEAGE WAS 10,000. UPDATED 02/22/12*LJ THE CONSUMER STATED THE TRANSMISSION HAS A VIBRATION AND SHUDDER. UPDATED 02/24/12

TRANSMISSION SOMETIMES SHUDDERS TERRIBLY WHEN SHIFTING, DOES NOT KNOW WHEN TO SHIFT, SOMETIMES DELAYS WHEN SHIFTING INTO REVERSE. CURRENTLY HAS 44,000 MILES. *TR

IN 2011 AFTER WE BOUGHT THE VEHICLE WE TOOK A TRIP TO COLORADO WHERE OUR BRAKES FAILED, I WAS PUSHING THE BRAKES GENTLY DOWN A HILL AND AFTER ABOUT 1 MINUTE THE CAR STARTED TO SHAKE VIOLENTLY, I THOUGHT I HAD A FLAT SO I PULLED OVER AND CHECKED BUT THE TIRES WERE FINE, THAN I REALIZED THAT THE DISC BRAKES HAVE WARPED MAKING THE CAR DIFFICULT TO SLOW DOWN, AFTER WE MADE IT BACK HOME WE TOOK THE CAR BACK TO THE DEALER WERE THEY TURNED THE BRAKES TO SMOOTH IT OUT AND TOLD US IT WAS FINE. IT WAS FINE FOR A LITTLE WHILE 2-3 MONTHS WHEN IT STARTED DOING IT AGAIN, WE TOOK THE CAR BACK TO THE DEALER AGAIN THIS TIME THEY REPLACED THE DISCS IN THE FRONT BUT THEY DIDN'T WANT TO WE JUST HAD TO FIGHT WITH THEM TO GET IT DONE. IT DIDN'T TAKE BUT ABOUT 5000 MILE WHEN IT STARTED DOING THE SAME THING, THIS TIME I CALLED OTHER FRIENDS WHO OWNED THE SAME STYLE MINIVAN AND THEY TOLD ME THAT THEY EXPERIENCED THE SAME ISSUE WITH THE BRAKED, THIS TIME I ORDERED A SET OF HIGH PERFORMANCE DISC BRAKE SET FOR THE FRONT TO SEE IF IT MAKES A DIFFERENCE AND IT DID. I HAD THOSE DISC BRAKES ON FOR 2 YEARS AND THE CAR IS FINE, THE ISSUE IS THAT THE BRAKES ARE NOT MADE WELL ENOUGH TO HOLD UP ON THE LONG TERM, BECAUSE AFTER BRAKING DOWN HILL FOR ABOUT A MILE THE DISC BRAKES IN THE FRONT WARP AND CAUSE THE VEHICLE TO SHAKE VIOLENTLY, I TOLD MY FRIENDS WHAT I DID TO REMEDY THE PROBLEM AND THEY ALL FOLLOWED MY LEAD TO CHANGE OUT THE FACTORY FRONT DISCS WITH A BETTER QUALITY ONE, AND THAT SEEMS TO BE WORKING FOR NOW. I STRONGLY SUGGEST SOME TO LOOK INTO THIS MATTER BECAUSE HONDA SHOULD HAVE UPGRADED THE BRAKES ON THEIR OWN WHY SHOULD I HAVE TO PAY OUT OF POCKET WHILE THE VEHICLE IS STILL UNDER WARRANTY TO HAVE A SAFETY ISSUE LIKE THIS FIXED. I CAN TELL YOU THIS THAT I WILL NOT BE OWNING ANY HONDA PRODUCT IN THE FUTURE, I HAD TOO MANY ISSUES WITH THIS ONE.

AS SOON AS THE TRANSMISSION SHIFTS TO THE SECOND GEAR, THE ENTIRE CAR WILL SHUDDER. SAME THING HAPPENS OFTEN ON THE THIRD, FOURTH, AND FIFTH. ANOTHER THING THAT HAPPENS ON THE TRANSMISSION IS THAT WHEN IT'S IN OVERDRIVE IN THE SIXTH GEAR, THE RPM WILL JUMP ABOUT A HUNDRED OR TWO, UP AND DOWN, RANDOMELY. WHEN IT'S ALSO IN OVERDRIVE, IT MAKES A WEIRD NOISE. IN THE CABIN, IT SOUNDS LIKE AN EXTREME WIND NOISE, BUT YOU CAN TELL THAT IT'S COMING FROM THE TRANSMISSION BECAUSE IT HAPPENS EVERYTIME I GIVE THE CAR SOME GAS. SOME OTHER PEOPLE ARE ALSO HAVING THE SAME PROBLEM AS I'M HAVING BECAUSE PEOPLE ON THE FORUM ARE COMPLAINING ABOUT THE SAME ISSUE.

BRAKE COMPONENTS DEFECT.

2011 HONDA ODYSSEY EX-L WITH 300 MILES ON IT, STUMBLES/HESITATES AT LOW SPEEDS (15-20 MPH) WHEN LIGHT THROTTLE APPLIED WITH TRANSMISSION IN "D" ON A SLIGHT INCLINE. HONDA DEALER IN BOONE, NC COULD NOT RESOLVE PROBLEM. ON 7-25-2011. OWNER DROVE CAR FROM DEALER AND PROBLEM HAPPENED THREE MORE TIMES. IMMEDIATELY RETURNED CAR TO DEALER BUT DEALER COULD NOT DUPLICATE PROBLEM BUT SAID THEY WOULD CONTACT HONDA FOR ADVICE. THIS PROBLEM HAS HAPPENED SIX TIMES SINCE NEW AND CAR HAS JUST 525 MILES ON IT AND GIVES DRIVER SENSATION THAT ENGINE HAS STALLED. *TR

TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR MALFUNCTIONED AND FAILED TO LATCH CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE MOTOR IN THE REAR DRIVER'S SIDE DOOR. HOWEVER THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. ..UPDATED 08/11/14 *BF

BOUGHT A 2011 HONDA ODYSSEY TOURING ELITE IN 3/2011. NOW 4 MONTHS LATER I AM GETTING THE "BATTERY CHARGE LOW" WARNING. HAVE TAKEN THE CAR TO THE DEALERSHIP AND SPOKE TO THEM. THEY STATE IT'S NOT A PROBLEM AND I NEED TO DRIVE THE CAR MORE. IT IS CONCERNING THAT THE CAR SHUTS THE DOME LIGHTS OFF, EVEN THE DASH LIGHTS OFF AUTOMATICALLY. THIS IS A SUPPOSED SAFETY ITEM OF THE CAR THAT I AM TO IGNORE? I AM DEEPLY CONCERNED REGARDING THIS ISSUE. FIRST, HONDA IS NOT ACKNOWLEDGING THE SERIOUSNESS OF THIS -- "IGNORE IT. IT'S NOT A PROBLEM." SECOND, THIS ISSUE, I FEEL, IS POTENTIALLY PLACING MY FAMILY IN DANGER IF THE BATTERY CANNOT STAY CHARGED. FINALLY, THIS IS NOT AN INFREQUENT ISSUE AS EVIDENCED BY THE NUMBER OF POSTS/COMPLAINTS ON THE NHTSA WEBSITE AND OTHER FORUMS ON THE WEB (WWW.ODYCLUB.COM) YET HONDA CONTINUES NOT TO PUT OUT A TSB REGARDING THIS PROBLEM. THE COMPLAINTS CONTINUE AND NO ACTION IS BEING TAKEN BY HONDA TO FIX THE PROBLEM. THIS SEEMS REMINISCENT OF TOYOTA STATING THERE WASN'T AN ACCELERATOR PEDAL ISSUE. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS HURT, AND IT SEEMS THE LOWLY CONSUMER IS NOT MAKING IT HAPPEN. *KB

2011 HONDA ODYSSEY EL. ON THE INFORMATIONAL DISPLAY THE BATTERY CHARGE LOW WARNING LIGHT HAS COME ON FOR THE SECOND TIME IN APPROXIMATELY 45 DAYS. THE FIRST TIME I TOOK IT TO THE DEALER WHO RESET THE SENSOR. HE TOLD ME THAT WHEN IT HAPPENS AGAIN TO DO THE SAME THING. IT BOTHERS ME THAT I HAVE TO DISABLE A SAFETY FEATURE FOR THIS VEHICLE IN ORDER TO USE IT IN THE MANNER THAT IT WAS INTENDED. I AM CONCERNED THAT MY WIFE WILL BE LEFT STRANDED WITH A DEAD BATTERY. *TR

2011 HONDA ODYSSEY. CONSUMER STATES PROBLEM WITH REAR SEAT BELT *TGW THE CONSUMER STATED THE REAR SEAT HAD A MIDDLE SEAT WHICH FOLDED DOWN INTO A CONSOLE. THE SET BELT FOR THE MIDDLE WAS ATTACHED TO THE CEILING ABOVE IN LIEU OF THE SEAT ITSELF. THE OTHER TWO BACK SEATS RECLINED AND THEREFORE, THE SEAT BELT HUNG IN THE GENERAL AREA WHERE ONES HAND WOULD BE WHILE RECLINING. WHILE DRIVING, THE CONSUMERS CHILDREN WERE RECLINING, NAPPING AND PLAYING IN THE BACK SEAT, WHEN ALL OF A SUDDEN, ONE OF THE CHILDREN BEGAN YELLING. THE CONSUMER LOOKED BACKED AND DISCOVERED THE OTHER CHILD HAD MANAGED TO WRAP THE SEAT BELT AROUND HER NECK SEVERAL TIMES. IT TOOK THE CONSUMERS HUSBAND OVER FIVE MINUTES TO UNWRAP THE SEAT BELT FROM AROUND HER NECK. THE CONSUMERS DAUGHTER RECEIVED BRUISES AND RED MARKS AROUND HER NECK. (THE VEHICLE BELONGED TO THE CONSUMERS MOTHER-IN-LAW)

WHEN WE PURCHASED THIS VEHICLE THE DEALER TOLD US THE ODYSSEY HAS A NEW AND IMPROVED BREAKING SYSTEM. SIX MONTHS AFTER WE PURCHASED THE VEHICLE WE HAD A WOBBLE WHEN BREAKING (8,000 MI). WE TOOK THE VEHICLE TO THE DEALER AND WERE TOLD NOTHING WAS WRONG. THE ISSUE CONTINUED TO GET WORSE AND WE RETURNED AGAIN AT 20,000 MILES. AT THAT POINT WE WERE TOLD THE ROTORS WERE WARPED BUT IT IS AN "ANNOYANCE" AND NOT A SAFETY ISSUE. NOW AT 38,000 MILES THE VEHICLE SHAKES VIOLENTLY WHEN BREAKING. I AM TOLD ITS MY DRIVING HABITS THAT CAUSED THIS. I HAVE NEVER HAD ANOTHER CAR WITH BREAK ISSUES PRIOR TOT 50,000 MILES. THE DEALER WANTS $350 TO FIX WITH NO GUARANTEE THE ISSUE WILL NOT OCCUR IN ANOTHER 8K MILES.

WHEN ACCELERATING FROM A STOP ON WET ROADS, THE TIRES SPIN AND THERE IS NO TRACTION; THE CAR FISHTAILS AND STARTS VERY SLOWLY. I ALWAYS THOUGHT THE INITIAL TIRES WERE CHEAP, BUT I RECENTLY BOUGHT NEW TIRES (NOT FROM HONDA) AND SPECIFICALLY REQUESTED TIRES THAT WOULD FIX THIS PROBLEM. BUT THE PROBLEM STILL EXISTS. I NO LONGER THINK IT IS A "TIRE" ISSUE, BUT A CAR AND WEIGHT-DISTRIBUTION ISSUE. DRIVING IN THE RAIN OR ON WET ROADS IS VERY DANGEROUS IN A HONDA ODYSSEY.

THE BATTERY AND ELECTRICAL SYSTEM FREQUENTLY GOES DEAD, LEAVING MY FAMILY STRANDED AND FEELING INSECURE ABOUT THE SAFETY OF THIS VEHICLE. FOR EXAMPLE, IF I SIT IN THE CAR, TURNED OFF, WITH THE KEY IN THE IGNITION (NO LIGHTS ON, NO RADIO, ETC.) THE BATTERY WILL DIE. I HAVE TO HAVE IT JUMPED, OR WAIT HOURS (WITHOUT THE KEY IN THE IGNITION) FOR THE BATTERY TO RECHARGE. I DON'T FEEL SAFE BEING STRANDED SOMEPLACE FOR HOURS AT NIGHT.

BATT LO WARNING COMES ON FROM TIME TO TIME IN OUR 2011 HONDA ODYSSEY. I HAVE HAD THE VEHICLE AT THE DEALERS TWICE FOR THIS PROBLEM, ONE TIME FOR 2 DAYS WITH NOTHING MORE FROM THE SERVICE MANAGER "TO DRIVE THE CAR MORE TO KEEP THE BATTERY CHARGED UP" THIS IS NOT A FIX, IT IS ONLY A BAND AID. HONDA OF AMERICA SERVICE REP I TALKED WITH WAS A TOTAL WASTE OF TIME. I TOLD HIM THE WIFE IS WORRIED THAT IF IT IS REAL AND IGNORED SHE MAY BE LEFT STRANDED WHICH COULD BE A DANGER TO HER IN THESE TIMES. HONDA HAS SENT A "SERVICE NEWS ARTICLE" TO THEIR DEALERS ABOUT THIS PROBLEM BUT AGAIN THEIR COMMENT TO FIX THE PROBLEM IS TO CHARGE THE BATTERY AND MOMENTARILY DISCONNECT THE BATTERY SENSOR FOR 10 SEC, AND AGAIN THIS WAS DONE TO OUR VEHICLE AND WAS ONLY A SHORT TERM FIX., WITHIN DAYS IT WAS DOING IT AGAIN. HONDA NEEDS TO STEP UP TO THE PLATE AND GET THIS GENERIC PROBLEM FIXED. *TT

SIR / MADAM: I BOUGHT A 2011 HONDA ODYSSEY TOURING ELITE, IN DECEMBER, 2010. IT HAS A DEFECTIVE FRONT BRAKE SYSTEM WHICH CAUSES THE FRONT ROTORS TO WARP AND THE BRAKE PADS TO GLAZE OVER FROM OVERHEATING; CAUSING ALL THESE COMPONENTS TO PREMATURELY WARE OUT. I BELIEVE ALL HONDA ODYSSEY'S HAVE THIS SAME PROBLEM. HONDA SAYS THE FRONT ROTORS ONLY HAVE A 12,000 MILE WARRANTY, SINCE IT IS A WEAR ITEM, I AM RESPONSIBLE FOR THE COST OF ALL REPAIRS. ON TWO (2) OCCASIONS, WHILE TRAVELING ON THE US INTERSTATE HIGHWAYS, DOWN STEEP MOUNTAINS IN COLORADO AND NORTH CAROLINA, THE STEERING WHEEL STARTED SHAKING 3 INCHES ' WHICH IS VERY FRIGHTENING ' SO MUCH SO, I STARTED LOOKING FOR THE 'RUNAWAY TRUCK RAMP'! THE VEHICLE CURRENTLY HAS APPROXIMATELY 46,000 MILES AND HAS HAD TWO (2) SETS OF FRONT ROTORS INSTALLED, THE CURRENT ROTORS HAVE BEEN TURNED AT LEAST THREE (3) TIMES, AND THREE (3) SETS OF FRONT BRAKE PADS. THE FRONT END CURRENTLY SHAKES WHEN THE BRAKES ARE APPLIED BECAUSE THE ROTORS ARE WARPED AGAIN BUT THE DEALER WANTS TO WAIT LONGER BEFORE TURNING THEM (THEY ARE ALMOST TO THE MINIMUM ROTOR THICKNESS). I HAVE DOCUMENTED THESE PROBLEMS BY EMAIL AND IN PERSON WITH THE LOCAL HONDA DEALER, HONDA MANUFACTURING AND HONDA USA. HONDA'S DISTRICT CUSTOMER SERVICE MANAGER DROVE THE VEHICLE AT 46,073 MILES AND ACKNOWLEDGED THE FRONT ROTORS WERE WARPED. HOWEVER, HONDA DENIES THERE IS A FRONT BRAKE PROBLEM. EVERY OTHER AUTOMOBILE I HAVE EVER OWNED HAS NOT REQUIRED BRAKE PADS BEFORE 50,000 PLUS MILES, NOR NEW ROTORS BEFORE 100,000 PLUS MILES. THERE ARE SEVERAL OTHER NON-SAFETY RELATED ISSUES WITH THIS VEHICLE. ANY AND ALL EMAILS AND SERVICE RECORDS ARE AVAILABLE FOR REVIEW. IF YOU WOULD LIKE TO DISCUSS THIS MATTER PLEASE DO NOT HESITATE TO CALL. *TR

TSB #11-033 I?M HAVING THE SAME OIL CONSUMPTION PROBLEMS THAT THEY NOTIFIED OWNERS ABOUT IN THIS BULLETIN NUMBER ABOVE. WHEN I CALLED TO ASK ABOUT THE RECALL THEY INFORM ME THAT MY VEHICLE IS NOT VIN SPECIFIC TO RECALL. I DON'T UNDERSTAND WHAT THE VIN NUMBER HAS TO DO WITH THE ISSUE??? MY VEHICLE IS BURNING OIL AS DESCRIBED IN THE LAWSUIT THAT THE WERE FOUND GUILTY OF BACK IN JULY OF 2011. I GOT MY OIL CHANGED ON 6/19/2011 AND WAS ADDING OIL ON 6/21/2011 AS YOU CAN SEE WITH THE DOCUMENTS PROVIDED. I DON'T UNDERSTAND HOW MY PARTICULAR VEHICLE IS NOT COVER IN THE RECALL. THEY WERE FOUND GUILTY! MY VEHICLE HAS THE EXACT SAME PROBLEM! THEY SHOULD BE LIABLE TO FIX ALL PROBLEMS ASSOCIATED WITH MY HONDA ODYSSEY. CAN YOU PLEASE GIVE ME ANSWERS AS TO WHY THEY ARE NOT? THANK YOU, *TR

THE BATTERY MANAGEMENT SYSTEM SETS OFF AN ALARM (BATTERY CHARGE LOW) ALMOST EVERY TIME I DRIVE THE VEHICLE. THIS HAS BEEN AN ONGOING ISSUE SINCE THE VEHICLE WAS PURCHASED NEW IN NOV 2010. THIS IS A SAFETY ISSUE BECAUSE THE SYSTEM IS NOT DESIGNED TO CHARGE THE BATTERY PROPERLY AND MAY CAUSE ME TO BE STRANDED WITH A DEAD BATTERY WITH NORMAL DRIVING AND USAGE. HONDA INDICATES THE CAR NEEDS TO BE 'DRIVEN LONGER' IN ORDER TO AVOID THE ERROR. I CONTINUE TO SEE THE ERROR EVEN AFTER DRIVING FOR 40+ MINUTES, WHICH SHOULD BE SUFFICIENT TIME TO CHARGE THE BATTERY. ADDITIONALLY, WHEN THIS ERROR OCCURS IT SHUTS OFF ALL THE INTERIOR LIGHTS IN THE VAN, WHICH IS ANOTHER SAFETY ISSUE AS I HAVE NO INTERIOR LIGHTS WHEN I AM TRYING TO LOAD MY CHILDREN IN THEIR CAR SEATS AT NIGHT. *TR

2011 HONDA ODYSSEY. CONSUMER STATES PROBLEM WITH VEHICLE WINDSHIELD WIPERS *TGW THE CONSUMER STATED ONE OF THE WIPERS SCRATCHED THE WINDSHIELD. THE CONSUMER RECEIVED A RECALL REGARDING THE WINDSHIELD WIPERS. HOWEVER, THE DEALER STATED IT WOULD COST $240. TO REPLACE THE WINDSHIELD. THE CONSUMER STATED THERE SHOULD BE NO CHARGE, TO REPLACE THE WINDSHIELD. *JB

A WARNING MESSAGE STATING "BATTERY CHARGE LOW" REPEATEDLY COMES ON IN THE INFORMATION DISPLAY. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES BUT THERE HAS BEEN NO SOLUTION OFFERED BY THE DEALER OR MANUFACTURER. THERE IS ALSO AN UNUSUAL NOISE COMING FROM THE STEERING AND SUSPENSION WHENEVER MAKING A 90 DEGREE RIGHT TURN.

LOW BATTERY INDICATOR - TURN OFF ALL ELECTRICAL EQUIPMENT, NO INTERIOR LIGHTS. DEALER SAID TO DRIVE MORE YET I RETURNED LAST EVENING FROM A 425 MILE DRIVE. *TR

MY HONDA ODYSSEY TOURING 2011 ADVERTISED THE AMBIENT FOOTWELL LIGHTING AS ALL BRIGHT AND BEAUTIFUL. UNFORTUNATELY IS SO DIM AND YOU LITERALLY HAVE TO PUT YOUR HAND RIGHT UP TO THE LIGHT EVEN WHEN IT IS AT IT"S FULL BRILLIANCE. I FEEL THAT I WAS RIPPED OFF AND IT IS VERY DECEIVING OF HONDA TO DO THAT AND CHARGE ALOT OF MONEY FOR THIS FEATURE. PLEASE CAN YOU GUYS GET HONDA TO SOMETHING ABOUT THIS. THE VEHICLE IS ADVERTISED AS A LUXURY VEHICLE. THANK YOU VERY MUCH. *TR

I HAD BROUGHT MY 2011 HONDA ODYSSEY IN FOR SERVICE ON 05/13/11 AT 10:08 AM BECAUSE OF A "LOW BATTERY WARNING LIGHT" THAT COMES ON WHENEVER ANY DOOR IS OPEN. I HAD PURCHASED THIS VEHICLE ON 03/14/2011 FROM STOCKTON HONDA. THE VIN IS [XXX]. MY VAN IS LESS THAN 3 MONTHS OLD WITH LESS THAN 3,000 MILES. THE ?LOW BATTERY WARNING LIGHT? SHOULD NOT COME ON BECAUSE THIS IS A BRAND NEW VEHICLE. WHEN THE ?LOW BATTERY WARNING LIGHT? COMES ON, ALL THE INTERIOR LIGHTS TURN OFF AUTOMATICALLY. THIS IS A VERY DANGEROUS SITUATION, ESPECIALLY WHEN I COME HOME IN THE EVENING AND MY CHILDREN CANNOT SEE WHERE THEY ARE WALKING TO GET OUT OF THE VAN. EVERY NIGHT WHEN I COME HOME WITH MY CHILDREN, I HAVE TO GO INSIDE MY HOME FIRST TO GET A FLASH LIGHT IN ORDER TO PROVIDE LIGHTING FOR MY CHILDREN TO SEE WHERE THEY ARE WALKING TO HELP GUIDE THEM OUT OF THE VAN SAFELY. I HAD CALLED AMERICAN HONDA TO FILE A COMPLAINT REGARDING THIS ISSUE AND SO FAR, I HAD BEEN GIVEN THE RUN AROUND. HONDA IS REFUSING TO ACKNOWLEDGE THAT THIS IS A SAFETY ISSUE AND REFUSED TO FIX THE ISSUES. I HAD RESEARCH ON SEVERAL ONLINE HONDA FORUMS AND FOUND THAT I AM NOT THE ONLY 2011 HONDA ODYSSEY OWNER THAT IS HAVING THIS PROBLEM. AMERICAN HONDA HAD FINALLY ACKNOWLEDGE THAT THE BATTERY SENSOR IS TOO SENSITIVE AND I WAS TOLD BY [XXX] THAT SHE IS TRYING TO SEND OUT AN UPDATE BATTERY SENSOR TO SERRAMONTE HONDA TO REPAIR MY VAN BY 05/31/2011. AS OF 06/03/2011, [XXX] HAD FAILED TO SEND OUT ANY PART AND JUST KEEP PUTTING ME OFF AND GIVING ME THE RUN AROUND. WHY IS IT SO HARD FOR HONDA TO ADMIT THAT THEY HAD MADE A MISTAKE AND JUST TAKE RESPONSIBILITY AND ACCOUNTABILITY FOR THEIR PRODUCTS? CALIFORNIA LEMON LAW STATES THAT IF THE MANUFACTURER HAD FAILED TO REPAIR THE ISSUES AFTER REASONABLE AMOUNT OF ATTEMPTS, THEN THE MANUFACTURER IS REQUIRE TO REFUNDING THE PURCHASE PRICE OR REPLACING THE VEHICLE. THANK YOU FOR YOUR TIME AND ATTENTION TO HELP RECTIFY THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY WIFE DRIVES THE KIDS TO AND FROM SCHOOL A COUPLE OF TIMES A DAY. EVERYTIME SHE GETS HOME THE "BATT LOW SEE MANUAL" MESSAGE COMES UP. I HAVE TAKEN IT TO THE DEALER 3 TIMES AND THEY SAY THERE IS NOTHING THEY CAN DO ABOUT IT. THEY SAY IT IS NORMAL. I THINK THE BIGGEST ISSUE YOU HAVE HERE IS FALSE ALARMS. HOW DO I KNOW WHEN/IF MY BATTERY IS EVER LOW IF THIS MESSAGE COMES ON ALL THE TIME? THIS IS NOT A GOOD THING TO HAVE HAPPEN. *TR

"RUNNING BOARD" ON HONDA ODYSSEY EXL 2011 IS SLIPPERY WHEN WET. IN GAINING ACCESS TO REAR SEAT IT IS NECESSARY TO STEP ON THIS PART. SEVERAL NEAR FALLS OCCURRED WHEN FOOT SLIPPED OFF RESULTING IN BRUISED SHINS. *TR

TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. THE CONTACT STATED THAT A HUMMING NOISE WAS HEARD COMING FROM THE ENGINE WHILE DRIVING BETWEEN 68 AND 73 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 29,150.

LOW BATTERY LIGHT KEEPS COMING ON. INTERIOR LIGHTS ARE NOT OPERATIONAL WHEN THIS HAPPENS. *TR

TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE OPENED THE PASSENGER SIDE SLIDING DOOR, BUT THE DOOR DID NOT LATCH IN THE OPEN POSITION. AS A RESULT, THE DOOR BEGAN TO SHUT UNEXPECTEDLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE HAD SINCE RECURRED INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE FAILURES OCCURRED WHEN THE VEHICLE WAS PARKED ON AN INCLINE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 4,000.

MANUAL SLIDING DOORS (BOTH SIDES), ARE EXTREMELY HARD FOR ADULTS AND CHILDREN TO OPEN, EITHER FROM INSIDE THE CAR OR OUTSIDE THE CAR. IN CASE OF AN ACCIDENT, IT WOULD BE VERY DIFFICULT/IMPOSSIBLE FOR MY CHILDREN TO OPEN THE DOORS TO EXIT THE VEHICLE WITHOUT ANY HELP. MANY ADULTS WOULD EXPERIENCE A SIMILAR PROBLEM. I HAVE TO CONSTANTLY OPEN THE DOORS FOR PEOPLE. FROM THE INSIDE, YOU NEED TO PULL THE HANDLE WHILE PUSHING OUT ON THE DOOR, AND ALSO PULLING TOWARDS THE BACK. THE SLIDING DOORS DO NOT "POP-OUT DISENGAGE" LIKE ALL OTHER MANUAL SLIDING DOORS I'VE OPERATED. *TR

BATTERY DIED AFTER OWNING BRAND NEW CAR FOR ABOUT 5 WEEKS. *TR

2.10 YEAR OLD DAUGHTER TOOK THE MIDDLE SEAT BELT WHICH HANGS FROM THE TOP OF THE CAR OF OUR 2011 HONDA ODYSSEY AND WRAPPED IT AROUND HER NECK. THE SEAT BELT LOCKED AND YOU COULD NOT RELEASE IT EXCEPT TO CUT IT OFF. POLICE WAS CALLED TO CUT THE BELT SHE HAD BRUISES ON HER NECK BUT NOTHING MORE SERIOUS. THANK GOD I DID NOT BRAKE HARD OR SHE COULD HAVE BEEN STRANGLED. THEY SHOULD HAVE AN EMERGENCY RELEASE BUTTON OR A BETTER LOCATION FOR THE SEAT BELT. OUT OF REACH OF A CURIOUS TODDLER. *TR

TPMS LIGHT CAME ON MY WAY HOME FROM THE DEALERSHIP. IT IS STILL ON AND WILL NOT GO OFF. *TR

I OWN A 2011 HONDA ODYSSEY WHICH HAS LESS THAN 700 MILES ON IT. I HAVE NOW HAD THE BATTERY LOW MESSAGE THREE TIMES WHEN NO DOORS WERE LEFT OPEN OR ELECTRICAL USAGE OFF BATTERY. I HAVE CALLED THE ISSUE INTO MY DEALERSHIP AND THEY'RE AWARE OF THE SITUATION BUT HONDA HAS NO ANSWERS FOR A FIX. THIS IS AN UNACCEPTABLE RESPONSE FRO HONDA IF NOTHING IS WRONG WITH THE BATTERY. HONDA NEEDS TO ADDRESS THIS OR THEY WILL LOSE MY BUSINESS. *TR

TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 5 MPH THE CONTACT HEARD A TICKING SOUND WHEN TURNING THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THE CV JOINTS HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

"LOW BATT" WARNING LIGHT ON INSTRUMENT PANEL COMING ON AFTER VEHICLE HAS ONLY EXPERIENCED ROUTINE USE AND IS LESS THAN 3 MONTHS OLD. WARNING INCLUDES BEEPING NOISE AND CAUSES INTERIOR LIGHTING TO GO OUT WHICH COULD LEAD TO SERIOUS ACCIDENT OR INJURY, ESPECIALLY WITH SMALL CHILDREN AS PASSENGERS. HONDA CORPORATE WILL NOT ADDRESS THE ISSUE OTHER THAN TO SAY VEHICLE SHOULD BE DRIVEN MORE TO CHARGE BATTERY. THIS IS UNACCEPTABLE AND NHTSA SHOULD INVESTIGATE AND HAVE HONDA DEVELOP A RECALL AND FIX TO THIS MAJOR ELECTRICAL SYSTEM DEFECT BEFORE SOMEONE GETS HURT. NUMEROUS REPORTED INCIDENTS OF THIS DEFECT AFFECTING CUSTOMERS AROUND THE UNITED STATES POSTED ON THE INTERNET YET HONDA REFUSES TO DO ANYTHING OR ACKNOWLEDGE A PROBLEM! *TR

TL*THE CONTACT OWNS A 2011 HONDA ODYSSEY. THE CONTACT STATED THE TRANSMISSION SHIFTED HARD WHILE SLOWING DOWN UNDER 30 MPH. THE CONTACT COULD FEEL AND HEAR THE TRANSMISSION DOWN SHIFTING, AND THE FAILURE BECAME PROGRESSIVELY WORSE. THE DEALER TEST DROVE THE VEHICLE AND CONFIRMED THAT THE TRANSMISSION WAS DEFECTIVE AND THAT THE COMPUTER CAUSED THE TRANSMISSION TO FAIL. THE MANUFACTURERS ENGINEER INSPECTED THE VEHICLE AND STATED THERE WAS NOTHING WRONG WITH TRANSMISSION AND IT WAS SHIFTING NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 20,000.

THE MANUAL SLIDING DOORS (BOTH SIDES) ARE EXTREMELY DIFFICULT TO OPEN. CHILDREN AND ADULTS ARE CONSTANTLY HAVING TO PULL WITH EXTREME FORCE TO OPEN THE DOORS FROM THE INSIDE AND THE OUTSIDE. FROM THE INSIDE, PASSENGERS HAVE TO LEAN INTO THE DOOR WHILE PULLING BACK TO OPEN IT. I HAVE TAKEN IT TO THE DEALER MULTIPLE TIMES WITH THE PROBLEM, HOWEVER THEY SIMPLY SPRAY THE SEALS WHICH DOES NOT FIX THE PROBLEM. I ALSO CALLED HONDA CUSTOMER SERVICE AND THEY BASICALLY TOLD ME I SHOULD HAVE PURCHASED AN EX MODEL WITH AUTOMATIC DOORS. IN THE EVENT OF AN ACCIDENT, I SUSPECT PASSENGERS WILL HAVE MUCH DIFFICULTY EXITING THE REAR OF THIS VEHICLE. *TR

THERE SEEMS TO BE AN INTERFERENCE BETWEEN USING A BLUETOOTH PHONE WHEN PAIRED WITH THE VEHICLES HANDS FREE LINK SYSTEM (HFL) AND THE TIRE PRESSURE MONITORING SYSTEM (TPMS). VEHICLE WAS BRAND NEW OFF THE TRUCK (ONLY 4 MILES ON IT) AND AS SOON AS MY IPHONE 4 WAS PAIRED WITH THE VEHICLES HFL SYSTEM, THE TPMS FAILED. I'VE RESEARCHED ONLINE FORUMS AND AM SEEING A GROWING LIST OF OWNERS REPORTING THE SAME ISSUE. *TR

TL*THE CONTACT OWNS A 2011 HONDA ODYSSEY. THE CONTACT STATED THAT THE REMOVABLE MULITI-FUNCTION SEAT IN THE SECOND ROW DID NOT SUPPORT A BOOSTER SEAT. HER CHILD'S SEAT HAS SLID OUT OF THE SEAT CAUSING THE CHILD TO BE IMPROPERLY SECURED. THE VEHICLE WAS NOT INSPECTED BY THE DEALER NOR WAS IT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HER THAT WAS HOW THE VEHICLE WAS DESIGNED. THE FAILURE MILEAGE WAS APPROXIMATELY 300.

BOUGHT THE ODYSSEY 2011 EXL AND DROVE FOR 5 MILES FROM THE DEALOR WHEN THE TPMS LIGHTS CAME ON AND STAYED ON FOR EVER. TAKEN AN APPOINT WITH HONDA SERVICE AND THEY WOULD LIKE TO ADJUST THE TYRE PRESSURE. ANOTHER DEALTER WOULD LIKE TO RESET THE WHOLE SENSOR SETTINGS. BY TALKING TO THEM, I FELT THAT THEY ARE NOT MUCH AWARE ABOUT THIS FREQUENT ISSUE.

PURCHASED 2011 HONDA ODYSSEY ON 3/19. UPON LEAVING THE DEALERSHIP THE TPMS (TIRE PRESSURE MONITERING SYSTEM) LIGHT ILLUMINATED AND STAYED ON. STAYS ON EVEN WITH ENGINE RESTART. TIRE PRESSURES WERE ABOVE DOOR POST RECOMENDATIONS. DEALER REQUIRES RETURN OF THE VEHICLE FOR INSPECTION. *TR

BATTERY LOW INDICATOR LIGHT COMES ON NO MATTER HOW MUCH WE DRIVE THE VEHICLE. *TR

ONGOING INTERMITTENT PROBLEM WITH BATTERY LOW WARNING LIGHT AND CHIME. CAR GETS REGULAR USE OF DIFFERENT LENGTH TRIPS -- BUT WARNING OFTEN APPEARS WHEN DOOR IS OPENED. DEALER ADVISES THAT THIS RESULTS FROM SHORT TRIPS. BUT THAT SHOULD NOT APPLY TO OUR USAGE. NO APPARENT LACK OF CHARGE IN COLD STARTING CAR -- SO THIS IS POSSIBLY A FALSE ALARM? BUT -- DO NOT WANT TO BE STRANDED BY SUDDEN BATTERY FAILURE OR RELATED PROBLEMS. HONDA NEEDS TO FIX THIS -- COMMON COMPLAINT APPEARING IN THE INTERNET.

2011 HONDA ODYSSEY EX, BOUGHT IN LATER FEB, JUST AFTER DRIVING 100 MILES, THE BATTERY LOW LIGHT KEEPS ON. WE DROVE 2 HOURS OF HIGHWAY TO CHARGE IT, AND THEN DROVE LOCALLY, JUST AFTER 2 DAYS, THE LIGHT CAME ON AGAIN. SO ANNOYING, HAVEN'T HEARD ANY OTHER CAR HAS SUCH PROBLEM. *TR