NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2018 Honda Odyssey. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
WHEN I WAS DRIVING IN HIGHWAY AT 70 MILE/H, THE SUNROOF GLASS BROKEN. I DID NOT SEE ANYTHING HIT MY CAR, NO TRUCK AND BRIDGE NEAR BY.
VAN WAS PARKED INSIDE A GARAGE WITH NO DAMAGE. WALKED INTO THE GARAGE HOURS LATER AND NOTICED THE DRIVERS REAR QUARTER PANEL WINDOW CRACKING AND BREAKING APART ON ITS OWN. GLASS BREAKAGE PATTERN APPEARS TO BE SPONTANEOUS WINDOW FAILURE POSSIBLY DUE TO MANUFACTURING DEFECT. MAY CAUSE SAFETY HAZARD IF I WERE DRIVING THE VEHICLE WITH KIDS IN THE REAR SEAT AND IT GAVE WAY THEN.
***2018 HONDA ODYSSEY CAUGHT FIRE WHILE OPERATIONAL**** ON 24TH APRIL 2019, ON HER WAY TO DROP OUR KID TO SCHOOL, MY WIFE WAS DRIVING OUR 2018 HONDA ODYSSEY. ALL OF A SUDDEN, THIS VEHICLE GOT SMOKE AT FIRST AND THEN CAUGHT FIRE WHILE IT WAS OPERATIONAL. MY WIFE PULLED OVER AND TOOK THE KID OUT IMMEDIATELY. THE PASSING BY GARBAGE TRUCK DRIVER STARTED TO CONTROL FIRE TILL COPS AND FIREMEN TEAM ARRIVED. THE FIRE WAS CONTROLLED BY EXCELLENT EFFORTS OF THAT COP/TRUCK DRIVER. THE FIRE APPEARED TO HAVE STARTED NEAR 3RD ROW DRIVER SIDE SEAT...MY 3 YEAR OLD WAS ON THE DRIVER SIDE 2ND ROW SEAT---JUST 1.5FT AWAY FROM IT. LUCKILY, MY WIFE AND CHILD WERE NOT HURT. I'VE BEEN FOLLOWING UP WITH GEICO INSURANCE, US HONDA (CASE# 09517538) RIGOROUSLY. I AM REALLY INCLINED TO KNOW WHAT WENT WRONG WITH THE VEHICLE THAT VIRTUALLY THREATENED THE LIVES OF MY WIFE AND CHILD. I AM STILL AWAITING RESPONSE FROM THEM. ONE OF MY FRIENDS SUGGESTED ME TO REPORT THIS INCIDENT TO NTSB AND THEY REDIRECTED ME TO NHTSA. MY INTENT IS TO ENSURE THAT THE ROOT CAUSE OF THIS MISHAP CAN BE IDENTIFIED AND RECTIFIED ASAP BY US HONDA AS THESE HONDA ODYSSEYS ARE DRIVEN MOSTLY BY FAMILIES WITH KIDS. I WAS UNDER AN IMPRESSION FROM THESE FOLLOWUPS THAT THIS INCIDENT HAS BEEN REPORTED TO APPROPRIATE FEDERAL/STATE AUTHORITIES. I JUST WANT TO MAKE SURE THAT NHTSA HELP ME IN MY QUEST TO UNDERSTAND WHAT REALLY WENT WRONG.
BOTH REAR DOORS BECOME STUCK AND COMPLETELY INOPERABLE. THE POWER DOOR MECHANISM HAS FAILED AND NOW THE DOOR IS COMPLETELY STUCK IN THE CLOSED POSITION. THERE IS NO WAY TO MANUALLY OPEN THE DOOR FROM THE INSIDE OR THE OUTSIDE.
CABIN WATCH SCREEN GOES BLACK AND SHOWS ERROR "CAMERA SYSTEM PROBLEM IMAGE CANNOT BE DISPLAYED". THIS OCCURS WHILE IN USE TRAVELING. CONTINUES TO HAPPEN INTERMITTENTLY.
THE VAN BRAKES HAVE SQUEALED SINCE BRAND NEW 2018 PURCHASED, RETURNED VAN AND THEY INSTALLED NEW BRAKE PADS AND POSSIBLE OTHER PARTS HOWEVER THE BRAKES STILL SQUEAL, IVE CALLED AND THE DEALERSHIP SAYS THEY DON'T KNOW WHATS WRONG AND DON'T KNOW HOW TO FIX. THE 2ND ISSUE IS THE CDS WHEN PLAYED GET VERY HOT LIKE ON FIRE HOT, TOOK VAN IN TO GET LOOKED AT. THE DEALERSHIP REPLACE CD PLAYER . THE FIX DID NOT WORK THE NEW CD PLAYER STILL MAKES THE CDS VERY HOT LIKE ITS GOING TO START A FIRE. THE CDS ARE SO HOT THAT I CANT EVEN HOLD THEM. I BELIEVE A FIRE WILL START
WHILE DRIVING ON A 50 MPH, TWO LANE ROAD, THE VEHICLE ABRUPTLY SHIFTED INTO NEUTRAL AUTONOMOUSLY AFTER EXPERIENCING A TRANSMISSION FAILURE AND PROHIBITED THE DRIVER FROM RETAKING CONTROL OF THE VEHICLE. WITH NO POWER AVAILABLE, THE DRIVER WAS ULTIMATELY FORCED TO COAST TO A STOP ON THE SHOULDER OF THE ROAD. WARNING MESSAGES INDICATED A TRANSMISSION FAILURE, EMISSION CONTROL FAILURE, AND BLIND SPOT MONITORING FAILURE. THE CAR WAS TOWED TO THE NEAREST HONDA DEALER.
THE DRIVER'S SIDE AIRBAG, THE DRIVER'S SIDE CURTAIN AIRBAG, THE PASSENGER'S SIDE AIRBAG, AND THE PASSENGER'S SIDE CURTAIN AIRBAG (A TOTAL OF 4 AIRBAGS) OF THE 2018 HONDA ODYSSEY LX UNNECESSARILY AND DANGEROUSLY DEPLOYED IN A REAR-END COLLISION THAT DID NOT DID NOT CAUSE SIDE DISPLACEMENT OR ROLLOVER OF THE VEHICLE. THE FRONT PASSENGER'S SIDE AIRBAG DEPLOYED WITH NO PASSENGERS PRESENT IN THE VEHICLE, WHICH COULD EVEN HAVE BEEN A SAFETY HAZARD IF, FOR EXAMPLE, THERE WERE A CHILD IN THE FRONT PASSENGER SEAT. THIS OCCURRENCE CONTRADICTS THE AIRBAG DEPLOYMENT CONDITIONS SPECIFIED IN THE OWNER'S GUIDE, WHICH STATE THAT THAT THE AFOREMENTIONED AIRBAGS SHOULD DEPLOY IN THE CASE OF SIDE IMPACT OR ROLLOVER SITUATIONS. THIS UNNECESSARY AND DANGEROUS AIRBAGS DEPLOYMENT: A) INCREASED THE RISK OF A SECONDARY COLLISION BY STARTLING AND DISTRACTING THE DRIVER AT THE EXACT TIME IT WAS CRUCIAL TO FOCUS AND SAFELY STOP THE VEHICLE, B) INCREASED THE ACCIDENT-INDUCED TRAUMATIC STRESS ON THE DRIVER FROM THE IMPACT SHOCK OF THE DEPLOYED AIRBAGS, AND C) INCREASED THE COST OF VEHICLE REPAIR BY NECESSITATING THE REPLACEMENT OF THE NEEDLESSLY DEPLOYED AIRBAGS, WHICH IS ABOUT 40% OF THE ESTIMATED TOTAL COST OF REPAIR. REPORTED THE ISSUE TO THE AMERICAN HONDA MOTOR COMPANY, TORRANCE, CA, HOWEVER, THEY REFUSED TO INVESTIGATE IT. PLEASE SEE THE ATTACHED DOCUMENT FOR DETAILS.
SUDDEN 'POP' NOISE WAS HEARD AS COMING TO A STOP ON EXIT RAMP OF HIGHWAY. FOUND OUT THAT THE SUNROOF GLASS WAS BROCKEN IN PIECES. TOOK IT TO DEALER AND THEY DETERMINED THAT SOMETHING MUST HAVE HIT IT WITHOUT LOOKING AT THE VEHICLE. INVESTIGATION NEEDS TO BE DONE ON VEHICLE PRIOR TO CUSTOMER PAYING FOR THE SINCE AMERICAN HONDA WOULD NOT PAY FOR THE GLASS. THE DEALER WRAP THE GLASS OVER BUT STILL THOROUGH INVESTIGATION HAS NOT BEEN DONE. CALLED AMERICAN HONDA AND THEY FILED IT AS COMPLAINTS AND BELIEVES WHAT DEALER SAYS SINCE TECHNICIAN IS THEIR INVESTIGATOR. VEHICLE HAS NOT BEEN LOOKED AT BY ANY TECHNICIAN YET.
I SHOULD HAVE NEVER GONE BACK TO HONDA! MY 2018 HONDA ODYSSEY HAS BEEN ANOTHER LEMON! BOUGHT THE CAR AS A CPO ON DECEMBER 21, 2018 WITH JUST OVER 3,000 MILES. SINCE THEN THE CAR HAS BEEN IN THE SHOP 4 TIMES TO FIX THIS INFOTAINMENT SYSTEM. I HAD THE ENTIRE DASHBOARD BLACK OUT ON ME AND COULDN'T SEE MY SPEED, YET THE HONDA DEALERSHIP NEAR ME TOLD ME 'JUST DRIVE IT TO WORK, IT'LL BE OKAY.' THEN THE INFOTAINMENT WENT OUT AND NOTHING WORKED FOR WEEKS UNTIL ANOTHER DEALERSHIP WAS NICE ENOUGH TO REPLACE IT. JUST YESTERDAY MY INFOTAINMENT SYSTEM MAKES A VERY LOUD 'BEEP' AND SHUTS DOWN WHILE I'M DRIVING ON A BUSY HIGHWAY! THEN THE DASHBOARD BLACKS OUT AND THE CAR 'SAFETY FEATURES ' CAUSE IT TO BREAK! WHEN I SPOKE TO THE DEALERSHIP I AM TOLD 'WE WILL HAVE TO RECREATE THAT PROBLEM BEFORE ANYTHING IT DONE' ARE YOU SERIOUS?! I TAKE MY KIDS AROUND IN THIS MINI VAN. I PUSHED TO GO BACK TO HONDA BECAUSE 'THEY HAVE GOTTEN SO MUCH BETTER', BUT IT TURNS OUT THEY HAVEN'T.
AUTO SHIFTING ANYWHERE FROM 20-30 MPH RESULTS IN HARD SHIFT AND KNOCK. WHEN VAN DOWNSHIFTS AROUND 20-30 MPH THERE IS A JUMP OF ACCELERATION AND KNOCK. SOMETIMES WHEN ACCELERATING AND GEARS SHIFT THERE IS UN EXPECTED JUMP IN ACCELERATION
THE VEHICLE IS HAVING INTERMITTENT ISSUES WITH THE TRANSMISSION SHIFTING. THE SPEED SEEMS TO VARY, THE RANGE IS BETWEEN 24 AND 33 MPH. IT SEEM TO BE MOST PREVALENT AFTER BEING ON THE HIGHWAY FOR A LONGER PERIOD OF TIME, 45 MINUTES AND LONGER. THEN WHEN AACCELERATING GENTLY FROM A STOP IT CAN LURCH WHEN SHIFTING, OR SHIFT HARD AND MAKE AN AUDIBLE CLUNK. OTHER TIMES, NOT HAVING BEEN DRIVEN FOR ANY LENGTH OF TIME, IN THE SAME SPEED RANGE, 24 TO 33 MPH, DURING GENTLE ACCELERATION IT DOES NOT SHIFT EASILY OR SMOOTHLY. THERE IS NOT NECESSARILY A CLUNK (THERE CAN BE), BUT IT DOES NOT SHIFT NORMALLY OR SMOOTHLY, I WOULD DESCRIBE IT A MISS OR LURCH. IN BOTH CASES IT WILL SHIFT, BUT NOT AS IT SHOULD. THIS BEGAN AROUND 17,000 MILES. I AM NOTICING VERY FINE VIBRATIONS IN THE STEERING WHEEL AND THROUGHOUT THE FRONT END, ITS NOT ALL THE TIME, BUT IT DOES NOT SEEM RIGHT. I AM UNABLE TO ASSOCIATE IT WITH ANY PARTICULAR SPEED OR STRETCH OF ROAD, BUT IT DID NOT DO THIS WHEN THE VEHICLE WAS NEW.
FIRST INCIDENT IN 2018, THE MINIVAN CAME TO A QUICK COMPLETE STOP UNNECESSARILY. A CAR IN FRONT OF ME HAD MADE A QUICK TURN, I WAS NOT IN DANGER OF RUNNING INTO THE CAR. I HAD A DRIVER BEHIND ME HONKING HIS HORN. I COULD HAVE BEEN REAR-ENDED. NEXT INCIDENT OCCURRED THIS MONTH, MARCH, 2019. DRIVING DOWN A STREET, 25 M.P.H. THE CAR SHUT DOWN COMPLETELY. I HAD TO PULL OVER, THE WHEEL WAS HARD TO TURN. AFTER PULLING OVER, I STARTED THE CAR AGAIN AND DROVE HOME. GOOD THING I WAS NOT ON A MAJOR INTERSTATE.BOTH OCCURRED ON CITY STREETS. AUGUST 16, 2018 FIRST INCIDENT. MARCH 11, 2019. DT
TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. THE CONTACT STATED THAT THE ENGINE MADE AN ABNORMAL KNOCKING SOUND DURING ACCELERATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SACO HONDA (754 PORTLAND RD, SACO, ME 04072, (207) 282-0900) WHERE IT WAS DIAGNOSED THAT A NEW LOWER BEARING, SHORT BOX, PISTONS, CYLINDERS, AND CRANKSHAFT NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WANTED THE CONTACT TO SIGN OFF ON A $2,500 PROMOTION TO KEEP THE VEHICLE. THE FAILURE MILEAGE WAS 9,373.
ON THE US 2018 HONDA ODYSSEY MODEL, THERE IS NO LOW WINDSHIELD WASHER FLUID WARNING. THIS IS A MAJOR SAFETY ISSUE AS I FOUND THIS OUT ON A SLOPPY, SALTY WISCONSIN INTERSTATE NEXT TO A SEMI WITH MY WIFE AND KIDS IN THE VEHICLE. SALT ON A WINDSHIELD GIVES YOU ZERO VISIBILITY WITHOUT WASHER FLUID, AND LUCKILY I WAS ABLE TO EXIT THE INTERSTATE AND MAKE IT TO A GAS STATION TO FILL WITH WASHER FLUID WITHOUT INCIDENT. MY 2000 EXPLORER AND 2010 RAV4 HAVE LOW WASHER FLUID WARNING LIGHTS. WITH THE 1000S OF DOLLARS OF ACTIVE AND PASSIVE SAFETY FEATURES BUILT INTO THE ODYSSEY, CONSUMERS EXPECT THE INEXPENSIVE SIMPLE THINGS LIKE A LOW WASHER FLUID WARNING. THIS SHOULD BE SUBJECT TO RECALL.
I'VE HAD MY 2018 HONDA ODYSSEY TOURING FOR 2 MONTHS; IT HAS 2600 MILES. MY VEHICLE SHIFTED INTO PARK WHILE DRIVING 70MPH ON THE INTERSTATE! THE CAR MADE A POPCORN/GRAVEL SLAMMING AGAINST THE CAR SOUND WHILE FELT AS THOUGH THE BOTTOM HALF OF THE VAN WAS TRYING TO SEPARATE FROM THE TOP!! TALK ABOUT FRIGHTENING! IT BRIEFLY FLASHED ""COLLISION MITIGATION"-SOMETHING,, BUT IT WAS JUST ON THE SCREEN FOR A HALF-SECOND. I PULIED OVER TO THE SIDE OF THE HIGHWAY, PUT MY FOOT ON THE BRAKE AND PRESSED THE DRIVE BUTTON. IT HAPPENED AGAIN MAYBE 10 MINUTES LATER ON A BUSY ROAD TRAVELING AT 45MPH. I ARRIVED AT MY FIRST DESTINATION, RESEARCHED HOW TO TURN OFF THE COLLISION MITIGATION SYSTEM, AND CONTINUED TO MY SECOND DESTINATION. IT HAPPENED TWICE ON THE HIGHWAY ON THE WAY TO THAT DESTINATION, FLASHING THE SAME WARNING SO QUICKLY THAT I COULDN'T READ IT, SAME NOISE, VIBRATION. I CALLED THE DEALERSHIP FROM WHICH I BOUGHT IT. THEY TOWED THE VEHICLE TO THE DEALERSHIP. THEY COULD NOT REPRODUCE THE PROBLEM. "BEST EDUCATED GUESSED" THAT THE BATTERY WAS THE PROBLEM, THOUGH I NEVER RECEIVED A LOW BATTERY WARNING FROM MY VEHICLE, AND THEY PERFORMED A BATTERY RESET PROCEDURE. THE DEALERSHIP EXPECTS ME TO DRIVE MY FAMILY HOME IN THIS VEHICLE WITHOUT CHANGING OR EVEN INSPECTING THE TRANSMISSION OR PARKING PAWL, WHICH WAS THE CAUSE OF THE LOAD POPCORN/GRAVEL NOISE. I HAVE CONTACTED HONDA AND A CASE HAS BEEN OPENED.
CABIN WATCH SAFETY FEATURE FOR PASSENGERS MALFUNCTIONING PERIODICALLY
TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS REMOVING ITEMS FROM THE VEHICLE WITH THE PASSENGER SLIDING DOOR OPEN. THE SLIDING DOOR WOULD INADVERTENTLY CLOSE, CAUSING THE CONTACT TO BECOME PINNED BETWEEN THE SLIDING DOOR AND THE DOOR FRAME. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 15,000.
I HAD THE HONDA ODYSSEY IN AT LEAST 8 TIMES FOR A JERKY TRANSMISSION. IT WAS ACTUALLY REPLACED AT 15,000 MILES (1/21/19) WITH A NEW ONE, NO PROBLEM FOR ANOTHER 15,000. THEN IN SEPT OF 2019 THE PROBLEM REAPPEARED AFTER 3 SERVICE CALLS AND NUMEROUS FAX AND TELEPHONE CALLS BASICALLY HONDA CUSTOMER CARE SAID I DID NOT HAVE A PROBLEM. THEN ONE DAY WHILE DRIVING THRU BUSY DOWNTOWN GRAND RAPIDS THE ODYSSEY DOWNSHIFTED ON ITS OWN WHILE THE WIFE AND MOTHER IN LAW WERE DRIVING. MY WIFE ALMOST LOST CONTROL BUT WAS ABLE TO PULL OF THE ROAD. AT THAT POINT I TRADED THE CAR IN. AND SENT A LETTER TO HONDA CUSTOMER CARE AND BETTEN HONDA IN MUSKEGON THAT I SUGGEST THE CAR COMES OFF THE ROAD. AS I KNOW THE NEXT PERSON WILL HAVE THE SAME PROBLEM. THE ISSUE IS THAT TRANSMISSION PROBLEM IS RANDOM AND UNPREDICTABLE AND CAN NOT BE RECREATED OR DETECTED BY A COMPUTER CHECK. BUT IT IS VERY REAL. TO THE POINT WHERE I WAS WILLING TO LOSE 12,000 DOLLARS. NOT AN EASY PILL TO SWALLOW. MY HOPE IS THAT NO ONE ELSE GETS HURT DUE TO THIS PROBLEM, BUT I CAN SEE IT COMING.
AUTO SHIFTING ANYWHERE FROM 20-30MPH RESULTS IN HARD SHIFT OR KNOCK. WHEN VAN IS DOWNSHIFTING THERE IS AN ACCELERATION OR KNOCK. TRANSMISSION WAS REPLACED AT 22,000 MILES. NO EXPLANATION FOR THE CAUSE. THIS WAS NOTICED ABOUT 3 MONTHS INTO OWNING THE VEHICLE BRAND NEW AT 8 MILES FROM A HONDA DEALERSHIP. IT TOOK THEM 13 MONTHS OF A CONTINUOUS CYCLE OF GOING INTO THE HONDA CERTIFIED SHOP FOR THEM TO BELIEVE US. NOW OUR VEHICLE AT 25,000 MILES CONTINUES TO REPRODUCE THE SAME PROBLEM.
I HAVE FOUND THE POWER SLIDING DOOR OPEN WHEN I RETURNED TO MY PARKED VAN. THIS HAS HAPPENED ABOUT 4 TIMES. I HAVE TAKEN MY VAN FOR RECALL 18V-795 WHICH HAS TO DO WITH THE POWER SLIDING DOOR COMPONENTS, BUT I FOUND MY SIDE SLIDING DOOR OPEN AGAIN EVEN AFTER THE RECALL FIX. SO I THINK HONDA HAS NOT COMPLETELY FIXED THE WHOLE PROBLEM.
The automatic tail gate hatch closes when its fully open. It will close while under it and bumps your head if you're not careful. I have bumped my head a few times. Nothing serious enough to see a doctor but it happens 95% of the time the gate is opened. I reported this to Honda dealer where I purchased the vehicle over two years ago before COVID but it doesn't seem to concern them.
My transmission on my 2018 Honda Odyssey has failed multiple times since I have owned the vehicle. I have brought this safety issue up to the dealer multiple times and nothing has been done to fix the complaint. My safety concerns have been ignored by Honda. The vehicle is shifting into park while it is moving creating a safety risk for my family and I. You can feel the entire car shift gears while driving and the vehicle shifts/accelerates forward on its own without pressing on the gas. I have almost hit the person in front of me when the car shift gears and accelerated on its own. The problem has been recently noticed by the dealership as well. The transmission warning lights did not come on prior to all of the failures. The transmission warning lights came on for the first time on 04/17/22, which was way after all the problems started occurring. Another safety concern that I have is my passenger side sliding back door will pop open while driving and often will not close. This has been witnessed by others in my child's car line. I have to pull over, stop the engine and restart the vehicle to get the door to close. This is a safety concern when I have a child sitting next to a door that opens while the vehicle is in motion.
VEHICLE WAS PARKED OFF STREET IN FREEZING COLD OVERNIGHT, UPPER TWENTIES, 32F WHEN THIS HAPPENED. VEHICLE IS PARKED NOT IN MOTION, REMOTE STARTED. DRIVER DOOR WOULD GET LOCKED IMMEDIATELY WHEN UNLOCKED FROM OUTSIDE, MULTIPLE TRIES TO PULL THE DOOR HANDLE WOULD UNLOCK AND LOCK IMMEDIATELY AND EVENTUALLY OPEN THE DOOR. ONCE DRIVER GETS IN, AND CLOSES THE DOOR, IT IS LOCKED FROM INSIDE AND WOULD NOT OPEN. DOOR LOCK SWITCH, DRIVER DOOR HANDLE AND KEY FOB FAIL TO OPEN THE DOOR FROM INSIDE. ONLY WAY TO GET OUT OF THE VEHICLE IS THROUGH A PASSENGER DOOR. IF THE VEHICLE IS UNLOCKED, DRIVER DOOR CAN BE OPENED FROM OUTSIDE BUT NOT INSIDE, JUST LIKE A CHILD LOCK WORKS ON A PASSENGER DOOR. ANOTHER TRICKY WAY TO OPEN DRIVER DOOR IS TO UNLOCK, ROLL DOWN THE DRIVER WINDOW AND PULL THE HANDLE FROM OUTSIDE.
AS I PUT THE VEHICLE IN REVERSE, AN ERROR MESSAGE APPEARS "CAMERA SYSTEM FAILURE" AND THE BACKUP CAMERA DOES NOT WORK.
MY CAR HAS BEEN ISSUED A RECALL AND I MADE AN APPOINTMENT WITH HONDA AUTONATION CHANDLER AZ; WHEN I ARRIVED, THE DEALERSHIP SAID THEY DIDN'T KNOW HOW TO FIX IT AND SAID TO GO TO TEMPE HONDA INSTEAD.
TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHEN THE CONTACT PRESSED THE REMOTE KEY TO UNLOCK THE DOORS, THE WINDOWS AND SUN ROOF WOULD ERRONEOUSLY OPEN. IN ADDITION, THE ALARM WOULD RANDOMLY ACTIVATE ON OCCASION AND, AFTER TURNING OFF THE VEHICLE, THE INTERIOR LIGHTING WOULD REMAIN ILLUMINATED. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 1,000.
CABIN WATCH MALFUNCTIONS AND TURNS OFF, WHEN THAT OCCURS THE REAR ENTERTAINMENT SYSTEM FREEZES AND STAYS ON EVEN WHEN THE CAR HAS BEEN TURNED OFF. I NEEDED A NEW BATTERY JUST A WEEK AFTER PURCHASING THE VEHICLE. NOW I KNOW TO TURN THE SCREEN UP WHEN THE CABIN WATCH MALFUNCTIONS SO THAT MY BATTERY DOES NOT DRAIN. THE STEERING WHEEL CONTROLS ALSO MALFUNCTION FREQUENTLY SO I CANNOT CHANGE THE STATION VIA THE STEERING WHEEL.
When accelerating from a stopped position, the car occasionally hesitates and then suddenly surges, especially when turning into traffic with vehicles fast approaching. After hesitating, the car accelerates rapidly with the tires screeching. Similarly, when travelling at slow speed, perhaps 40 MPH, and accelerating into a neighboring lane, the car quits accelerating for a brief moment before rapidly accelerating again. I can hear the transmission clunk occasionally as it selects another gear. It's as if the electronic communication between the engine and the transmission is lagging. The Honda dealer indicated the transmission and engine are fine. The brief second or two acceleration delay before overreacting has been embarrassing and I fear dangerous. The car has always behaved this way but it has gotten worse the last couple years. Currently have 54k miles.
ON 30 DEC 2018 AS MY FAMILY AND I DROVE THROUGH OSCEOLA COUNTY, FLORIDA, OUR ODYSSEY DISPLAYED AN ERROR MESSAGE THAT READ, "SOME DRIVER ASSIST SYSTEMS CANNOT OPERATE: RADAR OBSTRUCTED." THE TEMPERATURE WAS AROUND 70 DEG F AND IT WAS MODERATELY FOGGY. THE MESSAGE CLEARED ITSELF AFTER 20-30 MINUTES AND THE DRIVER ASSIST SYSTEMS CAME BACK ONLINE. WE DID NOT SEE ANY SUCH ERROR FOR THE REST OF OUR TRIP. AT THE END OF OUR TRIP, ON 3 JAN 2019, WHEN MY FAMILY AND I WERE JUST OUTSIDE CHARLOTTESVILLE, VIRGINIA, THE VEHICLE PROCEEDED TO BRAKE QUITE AGGRESSIVELY WITHOUT DRIVER INPUT, AS IF IT WERE AVOIDING A COLLISION. IT OCCURRED NEAR MILE MARKER 115 ON I-64 WESTBOUND, ON A DOWNWARD SLOPE AT DUSK ON DRY PAVEMENT. WE WERE PERHAPS 1000-1200 FT FROM THE EXIT ITSELF, WELL BEYOND THE RANGE OF THE 'EXTRA LONG' SETTING ON THE ACC AT 70 MPH. THE ONLY CARS IN FRONT OF US WERE ALREADY AT THE EXIT AND DID NOT APPEAR TO BE UNDERGOING ANY UNUSUAL MANEUVERS. THIS OFF-RAMP IS PARTICULARLY LONG AT THIS EXIT SO I WOULD NOT ANTICIPATE THAT THOSE VEHICLES JUST ENTERING THE RAMP WERE DECELERATING RAPIDLY. I WAS USING ACC AND LKAS, AS I HAD DURING MOST OF OUR TRIP. WHEN THE VAN WAS BRAKING, I INSTINCTIVELY DEPRESSED THE THROTTLE PEDAL TO TRY TO MAINTAIN SPEED. THAT RESULTED IN THE ENGINE REVVING AND NO CHANGE TO THE HARD BRAKING. I DISENGAGED THE ACC USING THE 'CANCEL' BUTTON AND THAT APPEARED TO END THE HARD BRAKING (I MAY HAVE BRIEFLY DEPRESSED THE BRAKE PEDAL AT THE SAME TIME BUT CANNOT BE SURE). I WILL ALSO ESTIMATE THAT WE WENT FROM AROUND 70 MPH TO AROUND 30-40 MPH IN THOSE 2-3 SECONDS. THERE WAS NO OBVIOUS EXTERNAL REASON FOR THE EMERGENCY BRAKING MANEUVER INSTIGATED BY THE HONDA'S ONBOARD SYSTEM. THIS PRESENTED A SIGNIFICANT POTENTIAL HAZARD. WE WERE VERY FORTUNATE THAT THERE WERE NO VEHICLES IMMEDIATELY BEHIND US OR WE WOULD HAVE RUN A VERY HIGH RISK OF REAR COLLISION. *JS
MY CAR SHAKES WHEN I BRAKE. HONDA DEALERSHIP TELLS ME THAT'S OK, THE NEW BRAKES DO THAT A LITTLE. MY 2007 ODYSSEY DID NOT DO THIS. I HAVE TAKEN TO THE DEALER 3 TIMES TELLING THEM ABOUT THIS ISSUE.
UPON PROCEEDING THROUGH AN INTERSECTION THE VAN BEGAN TO AUTOMATICALLY BREAK TO A COMPLETE STOP FROM APPROXIMATELY 30-35MPH, SCREECHING TIRES, THEN SHUTTING COMPLETELY OFF. THE ENTIRE DASHBOARD CLUSTER WAS DARK AS WAS THE COMPUTER DISPLAY FOR THE RADIO/OTHER CONTROLS. LOOKING DOWN THE "PARK" INDICATOR WAS LIT RED. I PRESSED THE BREAK AND THE VAN STARTED UP AND WENT INTO GEAR DRIVING AS IF NOTHING OCCURRED. THIS SCARED ME AND UPON MY CALL TO HONDA, THEY SAID IT'S RELATED TO ANOTHER "ELECTRICAL SYSTEM UPDATE" WHICH NEEDS TO OCCUR BUT HAS NOT BEEN COMPLETED SO THERE WAS NOTHING THEY COULD DO. I REACHED OUT TO ANOTHER DEALERSHIP EXPLAINING THE SITUATION AND THEY ADVISED ME TO USE THE ROADSIDE ASSISTANCE TO HAVE THE VAN TAKEN TO THEM FOR SAFETY REASONS.
JUST PURCHASED THIS VAN, BRAND NEW, LESS THAN 2 MONTHS AGO. WHEN DRIVING MY CAR, AND IN THE MIDST OF A TURN INTO ONCOMING TRAFFIC, MY CAR SHUT DOWN. THE ENGINE SHUT DOWN, THE LIGHTS WENT OFF, I COULDN'T MOVE THE WHEEL. IT JUST WENT DEAD. I TOOK IT TO THE DEALER FOR THIS ISSUE AND THE SERIES OF ISSUES I HAD EXPERIENCED IN THE DAYS LEADING UP TO THIS EVENT, WHICH INCLUDED NOT BEING ABLE TO OPEN THE TRUNK, A MESSAGE FLASHING THAT THE BATTERY WAS DEAD AND TO TURN OFF ALL THE LIGHTS IN THE VEHICLE (NO LIGHTS WERE ON), ANTI-THEFT MESSAGE CAME UP TWICE, ON SEVERAL OCCASIONS THE FRONT SAFETY SENSORS SAID THEY WERE NOT OPERABLE (WHICH ARE CONTROLLED BY A BOX BY FRONT REAR VIEW MIRROR, AND SENSOR WAS NOT BLOCKED), CALLS HAVE BEEN DROPPED RANDOMLY, SIDE DOORS STICK, ETC. THE DEALER TOLD ME THAT THE VEHICLE NEEDED AN OTA SYSTEM UPDATE, AND THAT THE CAR SHUT DOWN AS A RESULT. WHEN I QUESTIONED WHY THE CAR WOULD SHUT DOWN WHILE IN MOTION DUE TO A NEED FOR A SYSTEM UPDATE, I WAS TOLD THAT IS WHAT THE CAR IS DESIGNED TO DO. I AGAIN REPEATED, THE CAR IS DESIGNED TO SHUT DOWN WHILE IN MOTION JUST BECAUSE OF A SYSTEM UPDATE? I WAS TOLD YES, ALL COMPUTER ASSISTED CARS ARE DESIGNED THAT WAY. THEY TOLD ME NOTHING ELSE IS WRONG WITH THE VEHICLE. THIS IS A HUGE SAFETY ISSUE, AND I HAVE SEEN ONLINE, THAT MANY OTHERS HAVE EXPERIENCED THE SAME ISSUE. PEOPLES LIVES ARE AT PERILOUS DANGER AND RISK WHEN THESE CARS ARE SHUTTING DOWN WHILE IN MOTION. SOMETHING MUST BE DONE NOW BEFORE SERIOUS ACCIDENTS OCCUR AND SOMEONE DIES. I DO NOT FEEL COMFORTABLE PUTTING MY FAMILY BACK IN THIS VEHICLE, ESPECIALLY WITH NO SATISFACTORY ANSWER FROM THE DEALER ON WHAT CAUSED THIS ISSUE.
"TAKATA RECALL" SECOND: UPON CLOSING THE REAR SLIDING DOORS THEY BECAME STUCK IN AN OPEN POSITION. IT TOOK STOPPING AND PHYSICALLY CLOSING THEM TO ENSURE THEY WOULD CLOSE AND LOCK. UPON RESEARCH HONDA HAS A RECALL FOR THIS BRAND NEW VAN FOR THE SLIDING DOORS AS WELL BUT FAILED TO MENTION IT DURING OUR RECENT SERVICE AND COMPLAINT. THE VEHICLE WAS PARKED AND LOADING.
POWER SLIDING DOOR CLOSURE
FROM THE DAY I BOUGHT MY CAR THE BRAKES HAVE SQUEALED WHEN APPLYING THEM AT A LOW RATE OF SPEED. THERE HAVE BEEN MULTIPLE TIMES I HAVE TRIED TO ACCELERATE AND THE GAS TOOK AN EXTENDED TIME TO WORK. ONCE I WAS TRYING TO SWITCH LANES AND WHEN I ACCELERATED THE VAN DIDN'T GO ANY FASTER AND I ALMOST CAUSED AN ACCIDENT. THE VAN SHIFTS EXTREMELY HARD. EVERYTHING THE VAN SHIFTS AROUND 20-30 MPH THE ENTIRE VEHICLE JOLTS BACK AND FORTH. THIS IS A HUGE SAFETY ISSUE AND THE DEALERS WILL NOT ACKNOWLEDGE IT. I HAVE REACHED OUT TO HONDA'S CORPORATE NUMBER BUT THEY REFUSE TO HELP. THEY HAVE REPLACED THE BRAKES, FLUIDS AND FUEL INJECTORS BUT ALL THE ISSUES STILL REMAIN. I HAVE ALSO HAD A FEW ISSUES WITH THE SOUND SYSTEM NOT WORKING PROPERLY BUT HAVE NOT MENTIONED THAT TO THE DEALERSHIP OR HONDA CORPORATE.
PANEL BEHIND THE GAS PEDAL AND BRAKE PEDAL IS MISSING. THIS EXPOSES A LARGE AREA OF ELECTRICAL WIRES. A DRIVER WILL EASILY BE ABLE TO GET HIS FEET THERE WHILE STRETCHING HIS LEGS AND INTENTIONALLY MESS UP THE WIRING. THIS IS AN ELECTRICAL FIRE HAZARD AND ALSO A SAFETY HAZARD. PICTURES UPLOADED. EARLIER MODELS (2006 WHICH I OWN) HAS A MAJORITY IF THIS AREA COVERED BY PANEL. I CONTACTED THE DEALER AND THEY SAID IT IS NORMAL FOR 2018 MODELS OF ODYSSEY.
WITH APPROXINATELY 10,000 MILES ON THE VEHICLE, THE TRANSMISSION UNDER PERFORMS. WHILE DRIVING, USUALLY AT SPEEDS UNDER 30MPH, THE TRANSMISSION STRUGGLES TO SHIFT SMOOTHLY. IT ALSO MAKES A LOUD JERKING SOUND AND MOTION WHEN SHIFTING GEARS. THE TRANSMISSION ALSO SOMETIMES HESITATES TO SHIFT, ALLOWING YOU TO BE ABLE TO FEEL THE VAN SLOW DOWN WHILE IN PROCESS OF SHIFTING, APPROXIMATELY 2 SECONDS LATER YOU CAN HEAR AND FEEL IT GO INTO GEAR. LASTLY, THE PICK UP ON THE VAN IS SLOWER THAN MOST CARS I HAVE DRIVEN.
ENTIRE DASH TURNED OFF WHILE DRIVING INCLUDING SPEEDOMETER AND INFORMATION SCREEN-REPLACED RADIOHEAD. ALL WARNING LIGHTS CAME ON WHILE DRIVING-REPLACED FUEL INJECTORS. POPCORN SOUND AND WARNING LIGHT CAME ON WHILE DRIVING AFTER PICKING UP CAR FROM GETTING FUEL INJECTORS REPLACED-STATING IT'S A BAD REAR ENTERTAINMENT SYSTEM. I BOUGHT MY CAR 1 YEAR AGO AND IT'S OBVIOUSLY FLAWED.
CRAKLING SOUND ON DASH FROM SIDE TO SIDE, NOISY AND STRONGER BY THE WEEKS. TOOK CA TO THE DEALER WITH 12K MILES; THREE ATTEMPTS WERE MADE. HONDA SERVICE REPLACED THE AUDIO SYSTEM, NEXT ATTEMPTS THEY SAID IT WAS MY IPHONE CABLE. NOW, WITH 14K MILES, CAN'T USE RADIO, BLUETOOTH, CARPLAY AND THE ENT SYSTEM FREEZES. ANY CALL I MAKE OR RECEIVE, THE CRACKLIN STARTS AND CALL FREEZES UNTIL GETS DISCONNECTED. DOES NOT MATTER IF THE CAR IS PARKED OR ON THE ROAD. HAVE MORE THAN 10 VIDEOS SHOWING THE PROBLEM. WILL GO NOW TO THE 4TH ATTEMPT TO SEE IF IT CAN BE FIXED.
AUTOMATIC DOOR ON THE PASSENGER SIDE CLOSES AS PASSENGER TRIES TO GET OUT OF THE VAN. DOOR BOUNCES BACK AND FORTH AND ALMOST INJURED THE PASSENGER. ON A SEPARATE OCCASION, THE SAME PASSENGER SIDE DOOR WAS BEING OPENED FROM THE OUTSIDE AND HALFWAY AFTER IT OPENED IT BOUNCED AND CLOSED ALMOST INJURING MY SON AND THE PRESCHOOL TEACHER.
KEEP GETTING ERROR MESSAGE THAT MY CARE HAS LOST POWER BETWEEN DRIVING AND THE ANTI THEFT ON THE RADIO DISPLAYS. DEALERSHIP HASN'T BEEN ABLE TO REPRODUCE THIS ISSUE EVEN THOUGH I HAVE PHOTOS OF IT HAPPENING 15 + TIMES IT HAS HAPPENS SINCE THE VAN WAS A FEW WEEKS OLD
PANEL BEHIND THE GAS PEDAL AND BRAKE PEDAL IS MISSING. THIS EXPOSES A LARGE AREA OF ELECTRICAL WIRES. A DRIVER WILL EASILY BE ABLE TO GET HIS FEET THERE WHILE STRETCHING HIS LEGS AND INTENTIONALLY MESS UP THE WIRING. I CONTACTED THE DEALER AND THEY SAID IT IS NORMAL FOR 2018 MODELS OF ODYSSEY.
HONDA NAVIGATION SYSTEM DISPLAYED A MESSAGE THAT A MAP UPDATE IS AVAILABLE. FOLLOWED THE HONDA INSTRUCTIONS TO PROCESS THE MAP UPDATE USING A USB DEVICE. WHILE UPDATING AT 78% COMPLETE, THE SYSTEM DISPLAYED A MESSAGE THAT THE UPDATE FAILED. THE NAVIGATION SYSTEM, NOW, WILL NOT EVEN BOOT UP. TOOK THE CAR TO THE DEALER AND AFTER ATTEMPTS TO CORRECT THE ISSUE, HONDA TECHNICAL TEAM STATED THAT A NEW NAVIENTERTAINMENT PROGRAM NEEDS TO BE INSTALLED. THE SEPTEMBER MAP UPDATE SOMEHOW CORRUPTED THE NAVI PROGRAM.
THE VEHICLE HAS STALLED WHILE STOPPED AT A TRAFFIC LIGHT. THERE ALSO APPEARS TO BE A PROBLEM WITH THE ELECTRONICS BECAUSE THE CAR WILL REPORT THAT "THIS SYSTEM HAS LOST POWER. PUSH AND HOLD THE POWER BUTTON FOR MORE THAN TWO SECONDS TO ENABLE THE SYSTEM." THE BACKUP CAMERA HAS ALSO FAILED TO TURN ON WHEN THE VEHICLE IS PUT INTO REVERSE. SEE THE ATTACHED PHOTOS FOR PROOF.
USUALLY AT LOWER SPEED(15~30MPH), TRANSMISSION STRUGGLES TO SHIFTING GEAR. AND HESITATES TO SHIFT. ALSO, THERE IS SHIFT SHOCK AT LOW SPEED. IT IS WORST IN THE MORNING. I WENT TO DEALER TO CHECK THAT CONDITION AND TECHNICIAN SAID THAT IS NORMAL.
1. The battery died after sitting still for 2.5 hours on the inserstate. (A tractor trailer had jackknifed stalling traffic). The van had been turned off after 20 mins. When traffic started moving again, the van would not start. The battery was too drained to even be jumped. People offered to help push it to the emergency lane but there was no way to get it into neutral to move it, because it has gear shifter buttons which were also disabled. 2. It was 10 pm and on a pitch black interstate in the pouring rain. It sat in the moving lane of traffic, which had picked back up to normal interstate speed, for about 25 mins until cops got there to park behind it with their lights on waiting for a tow truck. Before the cops got there, cars, tractor trailers, etc. were coming up on it rather suddenly b/c they couldn’t see it in the lane of traffic, they were dodging it left and right at full speeds. 3. The vehicle was towed that night and then the following day to our local honda dealer where they couldn’t determine why the battery had been drained, and confirmed it was too dead to have even been jumped. We never got an answer as to why it died. My husband had me tell him about the evening and basically re-enacted it. We believe it was the fact that even after the van was turned off after 20 mins of sitting there, that the driver door had not been opened once and that it dying had something to do with the anti theft system. We reported these findings to our local service dept. 4. There were no warnings that it had died because it had been turned off for over 2 hours, the driver door had never been opened. This happened in September, 2018. It was a very scary event and I didn’t want to keep the vehicle knowing there is no way to get it into neutral when it’s that dead. (The service dept confirmed that and when I asked a salesman about it, he was puzzled, also confirmed that he does not know of a way to get it into neutral once dead.)
MY DRIVER SIDE SLIDING DOOR WON'T CLOSE ALL THE WAY AND KEEPS REOPENING WHEN I AM IN PARK POSITION. IT HAS BEEN LOOKED AT MULTIPLE TIME AND RECALLS HAVE BEEN DONE BUT STILL DOES IT EVERY DAY. BECAUSE IT DOESN'T DO IT ALL THE TIME THE DEALERSHIP DOESN'T WANT TO FIX IT. IT'S BEEN DOING IT SINCE WE BOUGHT THE CAR NEW SINCE 2018.
TOURING-REAR ENTERTAINMENT SYSTEM SHUTS OFF TO BLACK SCREEN AND CABIN WATCH LOSES SIGNAL AND GIVES AN ERROR CODE. WHILE DRIVING LONG DISTANCES, THE KIDS CAN ONLY WATCH THE FIRST 30 MINUTES OF THEIR DVD BEFORE THE SYSTEM SEEMS TO OVERHEAT AND COMPLETELY SHUTDOWN. WE HAVE RESORTED TO TURNING IT OFF TO LET IT COOL DOWN ( DVD THAT IS REMOVED FROM THE PLAYER COMES OUT SCALDING HOT) BEFORE RETRYING TO LET THEM WATCH AND HAVE IT FAIL A FEW MINUTES LATER. CABINWATCH SEEMS TO ACT UP AT THE SAME TIME THE REAR ENTERTAINMENT SYSTEM FAILS.
SLIDING DOORS DO NO CLOSE AT TIMES. IT IS INCONSISTENT AND WHEN TAKEN TO THE DEALER THEY CANNOT REPLICATE. THERE ARE NUMEROUS COMPLAINTS ONLINE AS WELL AS VIDEOS OF THE ISSUE. I HAD AN ISSUE WHERE THE PASSENGER SLIDING DOOR STOPPED OPENING ALTOGETHER. THE DEALERSHIP SAID THEY REPLACED THE MECHANISM THAT OPENS THE DOOR AS WELL AS THE SENSORS ON BOTH SLIDING DOORS TO ADDRESS THE CLOSING OF THE DOORS. THE PASSENGER DOOR WAS ABLE TO OPEN ONCE MORE, BUT NOT EVEN A WEEK AFTER I EXPERIENCED THE ISSUE WITH CLOSING THE DOORS ONCE AGAIN. TO CLOSE THE DOORS, WE NEED TO REPEATEDLY PRESS THE CLOSE BUTTON WHEN THE DOORS ARE TRYING TO OPEN BACK UP, BUT THAT DOESN'T ALWAYS WORK. THIS IS A SAFETY HAZARD FOR VARIOUS REASONS.