2018 Honda Odyssey Complaint Log

I WAS DRIVING MY ODYSSESY ON A CITY STREET AND APPROACHING A TRAFFIC SIGNAL. AS I BRAKED AT THE RED LIGHT, MY YOUNG CHILD IN THE BACK SEAT PULLED THE BLACK STRAP RIGHT IN FRONT OF HER, WHICH RELEASED THE MIDDLE SEAT TO SLIDE FORWARD. THE MIDDLE SEAT WITH MY SON IN IT (WHICH WAS THEN IN A FREE SLIDE MOTION) FLEW FORWARD WITH INCREDIBLE MOMENTUM AND SLAMMED HIS HEAD INTO THE FRONT SEAT. I NOW AM WATCHING HIM FOR SIGNS OF CONCUSSION AND MONITORING HIS FRONT TEETH WHICH LOOSENED UP. THE MIDDLE SEAT RELEASE SHOULD NOT BE SO ACCESSIBLE TO YOUNG CHILDREN. IT SHOULD HAVE EITHER TWO POINTS OF ACTION REQUIRED TO RELEASE THE SEAT OR BE POSITIONED MORE OUT OF REACH FOR YOUNG CHILDREN. CURRENTLY THE STRAP IS SO CONVENIENTLY LOCATED WITHIN EASY REACH OF A CHILD IN THE REAR SEAT AND EASY TO PULL. WITH THE VEHICLE IN MOTION, IT IS EXTREMELY DANGEROUS FOR A CHAIR TO BE ABLE TO SLIDE FREELY AND FOLD. THIS DESIGN FLAW SHOULD BE ADDRESSED WITH A RECALL.

SLIDING DOORS WILL NOT CLOSE. SOMETIMES THE DOOR WILL CLOSE ALMOST TO THE END AND THEN RECOIL OR THE DOOR WILL NOT CLOSE AT ALL (IT JUST BEEPS). A LARGE NUMBER OF PEOPLE APPEAR TO BE HAVING THIS ISSUE WITH ALL SORTS OF FIXES THAT ARE NOT SOLVING THE PROBLEM (HTTPS://WWW.ODYCLUB.COM/FORUMS/81-2018-ODYSSEY/309801-DRIVER-S-SIDE-SLIDING-DOOR-STOPPED-CLOSING.HTML#/TOPICS/309801?PAGE=6) AND APPEARS RELATED TO NHSTA COMPLAINT NUMBER 10136418. DEALER INSPECTED AND REPLACED MOTORS ON BOTH DOORS PER HONDA'S RECOMMENDATION. PROBLEM IMMEDIATELY REAPPEARED MAKING IT SO THE DOOR CANNOT BE CLOSED UNLESS DISENGAGING THE POWER TO THE DOORS, EXITING THE VEHICLE, AND MANUALLY CLOSING THE DOORS. IT HAPPENS EVERY DAY AND IS GETTING WORSE.

WHEN DECELERATING AT THE SPEED AROUND OF 25 MAKES A LOUD KNOCKING SOUND AND SHIPS A RADICALLY

TWICE IN THE FIRST YEAR OF OWNERSHIP, THE CAR WAS PARALLEL PARKED AND I PUT THE VEHICLE IN DRIVE (PUSH BUTTON SIFTER). UPON THE VEHICLE BEGINNING TO MOVE IN FORWARD MOTION IT WOULD IMMEDIATELY SHIFT BACK INTO PARK. I REPEATED AN IT DID THE SAME OVER AND OVER AGAIN. EVEN AFTER SHUTTING DOWN THE ENGINE AND RESTARTING; I HAD THE SAME ISSUE. BOTH TIMES THIS OCCURRED, HAD TO GO IN REVERSE FOR A SHORT DISTANCE IN ORDER TO GET THE VAN TO THEN MOVE FORWARD WITHOUT ALMOST INSTANTLY SHIFTING BACK INTO PARK. IN THE SECOND CASE THERE WAS NO VEHICLE PARKED IN FRONT OR BEHIND ME AND I STILL HAD THE SAME ISSUE. I DID RECORD A VIDEO OF THE ERRATIC BEHAVIOR ON 8/26/2018 (SECOND TIME) .

GETTING KEYLESS START SYSTEM PROBLEM ON HONDA ODYSSEY 2018 MODEL. DELAR RESET CODE, WARNING CAME BACK AGAIN IN 5 DAYS

BOTH DRIVER AND PASSENGER SIDE REAR SLIDING DOORS OFTEN FAIL TO CLOSE USING THE ELECTRIC CLOSING SYSTEM. THIS IS DANGEROUS IF NOT NOTICED BECAUSE THE DOORS ARE NOT LATCHED. THIS HAPPENS WHILE THE VEHICLE IS STATIONARY.

ON SEVERAL OCCASIONS, I THOUGHT I PUT THE CAR IN PARK, ONLY TO HAVE THE CAR START ROLLING AGAIN, EVEN IF I GOT OUT OF THE CAR OR TOOK MY FOOT OFF THE BRAKE. ON ONE OCCASION, IT ROLLED INTO MY GARAGE ENTRY DOOR TO MY HOME. CAUSED HUNDREDS OF DOLLARS DAMAGE TO MY DOOR , AND MINOR DAMAGE TO THE FRONT BUMPER. WARNING SYSTEM IN CAR SOUNDED, BUT AUTO BRAKE SYSTEM DIDN'T ACTIVATE TO STOP THE CAR.

PASSENGER SLIDING DOOR STUCK IN OPEN POSITION AS THE LATCH HAS BROKEN. DOOR WILL NOT CLOSED INTO POSITION. I TRIED TO CLOSE USING MANUAL AND AUTOMATIC DOOR CLOSING OPTIONS TO NO AVAIL. LUCKILY IT HAPPENED IN MY DRIVEWAY SO NO INJURIES OR ACCIDENTS.

IN THE SUMMER THE BACKUP CAMERA WILL OCCASIONALLY STOP WORKING AND THE MESSAGE "CAMERA TOO HOT" WILL APPEAR ON THE INFORMATION SCREEN. HONDA STATES THIS IS NORMAL OPERATION. I BELIEVE THIS IS A SAFETY HAZARD THAT HONDA SHOULD RESOLVE.

WHILE IN MOTION AT A SPEED WHERE THE VEHICLE AUTO LOCKS THE DOORS, THE DRIVER'S DOOR POWER LOCK WILL ATTEMPT TO REPEATEDLY LOCK THE CAR DOOR. THE LOCK APPEARS ENGAGED, HOWEVER IT IS NOT CLOSED AS FAR AS THE PASSENGER SIDE LOCK. THE LOCKING ATTEMPTS CAN BE REDUCED BY PUSHING THE LOCK MANUALLY TO A FULLY CLOSED POSITION. THE LOCK STILL FUNCTIONS AND THE DOOR CANNOT BE OPENED, HOWEVER ANY ATTEMPTS TO UNLOCK THE DOOR WITH THE POWER LOCKING MECHANISM ARE UNSUCCESSFUL AND THE DOOR MUST BE MANUALLY UNLOCKED FROM THE INSIDE.

THE DRIVER-SIDE DOOR POWER LOCK DOES NOT FULLY CLOSE RESULTING IN AN INABILITY TO UNLOCK THE DRIVER'S SIDE DOOR AFTER CLOSING AND THEREFORE INHIBIT ENTRY THROUGH THAT DOOR. MANUALLY PUSHING IN OF THE LOCK RESTORES THE ABILITY TO POWER-UNLOCK, HOWEVER IT DOES NOT RESTORE FUNCTION TO THE POWER LOCKING MECHANISM. ADDITIONALLY, THE EFFECT APPEARS TO BE TEMPERATURE SENSITIVE, WHERE WARM WEATHER INCREASES THE CHANCES OF FAILURE OF THE POWER LOCKING MECHANISM. THIS HAPPENS WHEN THE VEHICLE IS PARKED.

The contact owns a 2018 Honda Odyssey. The contact stated while pressing the button to automatically close the driver’s and passenger’s side sliding doors, the doors stopped halfway and failed to close properly. The contact was able to manually push the doors close. The vehicle was taken to the dealer and repaired under NHTSA Campaign Number: 20V437000 (Latches/Locks/Linkages) but the failure persisted. The dealer was contacted that stated there was nothing that could be done because the recall repair was performed. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle needed to be taken to the dealer for assistance. The failure mileage was 33,000.

THE BRIDGESTONE TURANZA TIRES ARE NOT HOLDING UP I HAVE POPPED BOTH FRONT TIRES- ON SEPARATE INCIDENTS IN THE PAST 2 MONTHS SINCE IN GOT THE VAN. I PREVIOUSLY DROVE A SIENNA AND A PATHFINDER AND HAVE NOT HAD A POPPED TIRE BEFORE .

DRIVER'S SIDE SLIDING DOOR WON'T CLOSE.THE ISSUE ACTUALLY PRESENTED ITSELF THE DAY WE PURCHASE IT AND THEY SERVICE DEPARTMENT CALLED IT A "HICCUP". WHEN TRYING TO CLOSE THE DOOR, THE SENSOR BEEPS THREE TIMES AND THEN REOPENS. I HAVE TO DISENGAGE THE DOORS TO MANUALLY CLOSE IT OR BE READY TO "HELP" THE DOOR CONTINUE ON THE TRACK TO CLOSING. PASSENGER SIDE SLIDING DOOR COMPLETELY STOPS IN THE TRACK HALF WAY WITHOUT WARNING OR ANY BEEPING. I TOOK THE VAN BACK TO THE DEALERSHIP OVER A MONTH AGO AND THEY SAID THAT THEY STILL HAVE NOT HEARD BACK FROM HONDA (AS OF TODAY) AS TO WHAT NEEDS TO BE DONE TO CORRECT THIS ISSUE.

HAVING ISSUE OF ACCELERATION AT ROAD SPEED. WHEN DOING ROAD SPEED I HAVE HAD FLAT ACCELERATION WHEN PRESSING GAS PEDAL. ALMOST FEELS AS IF VEHICLE IS ABOUT TO STALL OR DECELERATE. DEALER WITH VEHICLE AND THEY CAN'T FIND ISSUE. DEALER CLAIMS THEY HAVE NOT HAD ANY HONDA COMPANY REPORTS ABOUT THIS. THIS EVENT HAS HAPPENED SEVERAL TIMES. LAST EVENT INTERESTING IS THAT THIS HAS HAPPENED WHEN DECELERATING TO ENTER EZPASS EXPRESS TOLL AT AT 50MPH AND THEN TRYING TO ACCELERATE TO FLOW OF TRAFFIC

2018 HONDA ODYSSEY WAS PURCHASED 3/16/2018 AT WEST HONDA DEALERSHIP LOCATED IN LAS VEGAS. NOT LONG AFTER PURCHASE, STRONG FUEL, AND SIMILAR CHEMICAL ODOR APPEARED, ODOR CAME OUT OF THE AIR VENTS DIRECTLY. THE ODOR IS SO STRONG THAT THE VEHICLE WOULD SMELL CHEMICAL AND SMOKY FOR DAYS. ODOR ALWAYS APPEARED DURING DRIVING, THE LEVEL OF STRONGNESS CAUSED NAUSEA, COUGH, AND HEADACHE. ADDRESSED THE ISSUE TO 2 DIFFERENT DEALERSHIPS, WITH THE MENTION OF HEALTH CONCERN AND FIRE RISK DURING DRIVING. BOTH DEALERSHIPS' SERVICE ADVISORS VERIFIED THE ISSUE VERBALLY, DID DIAGNOSIS IN 3 OUT OF 4 TOTAL VISITS. COULD NOT FIND THE ISSUE WHILE ODOR PRESENTING IN THE CAR; THUS, NO REPAIR WAS DONE TO FIX THE ISSUE. REPORTS ARE COLLECTED, FILED A COMPLAINT TO THE HEADQUARTER. CASE MANAGER ADMITTED THERE IS SOMETHING WRONG WITH THE VEHICLE AS SIMILAR CASES WITH THE SAME TYPE OF VEHICLE ARE HEARD FROM THE SAME AREA. BEING TOLD THAT NO INSPECTION CAN BE DONE WITHOUT ODOR APPEARS AGAIN AND IGNORED THE PREVIOUS VISITS' RESULTS.

SOMETIMES, THE DRIVER SIDE, READ DOOR WOULD NOT CLOSE WITH BUTTON, INSTEAD I HAVE TO HARD PUSH THE DOOR TO CLOSE IT MANUALLY. IT HAPPENS WITH BOTH KEY AND "CLOSE" BUTTON INSIDE THE CAR. THIS IS HAPPENING PERIODICALLY.

WE HAVE BEEN HAVING ISSUES WITH OUR DRIVER SIDE DOOR SINCE IT WAS 6 MONTHS OLD THEY HAVE FIXED IT TWICE NOW INCLUDING THE RECALL A FEW MONTHS AGO, AND IT IS BACK TO NOT CLOSING. THE FIRST TIME THEY FIXED IT WHEN WE WERE WAITING ON PARTS THE DOOR GOT TOTALLY SUCK CLOSED AND COULD NOT BE OPENED ANY WAY. THIS IS BECOMING A SAFETY ISSUE. I HAVE 10 PLUS VIDEOS FROM OVER THE LAST 18 MONTHS WHERE THE DOOR REFUSED TO CLOSE AND BOUNCE BACK OPEN MULTIPLE TIMES I HAVE TO SWITCH THE DOOR TO MANUAL TO GET IT TO CLOSE, WE ALSO GET A ANTI THEFT ERROR AT LEAST 1 TIME A WEEK AND HONDA HAS NO IDEA ON THAT ERROR EITHER. ALL MY PHOTOS AND VIDEOS ARE TOO BIG TO ATTACH.

The sliding doors do not work properly when the windows are down. When the windows are up and you open the door you hear a clicking noise locking the door in place. If the windows are down when opening the doors they do not “click” and the door can slide closed. This is a bigger issue when parked on a hill or slight decline as the door can slam shut on small kids. If the windows are down when opening the door you need to use one arm or your body to keep the door open while you buckle kids up. Or just make sure windows are up.

1. ONE OF THE TWO KEYS PROVIDED DID NOT OPEN THE DOORS. WE TOOK IT TO THE SERVICE CENTER AND IT WAS REPROGRAMMED. 2. A FEW WEEKS LATER, THE DRIVER DOOR WOULD NOT UNLOCK, NOT EVEN FROM THE INSIDE. THEY HAD THE DOOR LATCH REPLACED. 3. LAST WEEK THE BACK DOOR WOULD CLOSE BUT WOULD NOT LOCK BY ITSELF. ON THE WAY TO THE SERVICE CENTER, WE WENT OVER A SPEED BUMP AND THE TRANSMISSION SHIFTED INTO NEUTRAL GEAR AND SHUT OFF. AN "EMISSION SYSTEM PROBLEM" WARNING LIGHT CAME ON ON THE DASH. WE CALLED ROAD ASSISTANCE TO TAKE IT BACK TO THE SHOP. THEY RAN EXTENSIVE TESTS BUT COULD NOT FIND ANYTHING WRONG. THE TECHNICIAN WORKING ON IT, HOOKED UP A COMPUTER AND TOOK IT HOME. THE NEXT DAY HE CALLED AND INDICATED THE TRANSMISSION CONTROL COMPUTER WAS DEFECTIVE AND WOULD ORDER IT TO HAVE IT REPLACED. TODAY.

WHILE TRAVELING ON CITY STREETS FOR 2 HOURS AND 1 HOUR HIGH WAY DRIVING, DURING THE MIDDLE PART OF THE DAY FOR TWO DAYS STRAIGHT 6/21/18 AND 6/22/18, THE INSIDE CABIN OF THE VAN FILLED WITH A VERY STRONG SMELL OF GASEOUS FUMES. THE OVERWHELMING FUMES LASTED FOR APPROXIMATELY 3 HOURS ON BOTH DAYS. ALSO LEAVING FUMES IN THE CAR OVERNIGHT WHICH WERE DETECTED AS WE ENTERED THE CAR THE NEXT DAY AROUND 9:30 A.M. I TOOK THE CAR TO HONDA AUTO NATION IN LAS VEGAS AT 10:45 AM. ON 6/23/18. AFTER TWO HOURS THEY NOTIFIED ME THAT THERE WERE NO PROBLEMS WITH THE CAR. I WAS ADAMANT IN REFUSING TO BELIEVE THAT THERE WAS NOT A PROBLEM AND THAT MY FAMILIES LIFE WAS NOT IN DANGER. I WAS TAKEN TO TWO OF THE DEALERSHIP'S MANAGERS AND WAS TOLD BY THEM THAT THIS IS NORMAL FOR THE INSIDE OF THE CAR TO FILL UP WITH FUMES ON HOT DAYS AND THAT I WOULD JUST HAVE TO DEAL WITH IT SINCE THE CAR FILTERS THE FUMES TO THE FRONT ENGINE AND THEN INTO THE VEHICLES CABIN. THEY TOLD ME THAT IT WAS A GOVERNMENT REGULATION THAT FUMES NOT BE TRANSMITTED TO THE ENVIRONMENT BUT RATHER TO THE INSIDE OF THE CAR, BUT FIRST THROUGH FILTERS. I HAVE NEVER EXPERIENCED THIS BEFORE IN MY 30 YEARS OF DRIVING NEW VEHICLES. I HAVE JUST RECENTLY VIEWED INFORMATION OVER THE INTERNET THAT THERE IS A HONDA CRV LAWSUIT FOR THEIR 2015-2017 VEHICLES PERTAINING SPECIFICALLY TO GASEOUS FUMES FROM GASOLINE. I AM TERRIFIED TO USE THIS VEHICLE. NOT ONLY DID WE HAVE TO ENDURE THE FUMES FOR HOURS, BUT I AM WORRIED THAT OUR SAFETY IS AT STAKE DUE TO AN EXPLOSION AND OR ASPHYXIATION.

I WAS OUT OF STATE ON VACATION. WHILE DRIVING MY CAR IN THE CITY, A 2018 HONDA ODYSSEY EXL PURCHASED OCT. 2017 WITH ONLY 6000 MILES, THE ENGINE LIGHT CAME ON AND I GOT AN EMISSIONS WARNING NOTICE THAT I NEEDED TO GET THE EMISSIONS SYSTEM CHECKED. I CALLED A LOCAL HONDA DEALER AND HE TOLD ME TO DRIVE IT AROUND FOR A WEEK AND SEE WHAT HAPPENED; IE: IF THE MESSAGE WENT AWAY OR SOMETHING HAPPENED TO THE CAR. AFTER A WEEK I CALLED THE DEALER AGAIN AND HE TOLD ME TO BRING THE CAR IN TO BE CHECKED. THEY GAVE ME A LOANER CAR TO USE. AFTER APPROXIMATELY 3-4 DAYS HE CALLED AND SAID THERE WAS EVIDENCE OF RODENT CHEWING ON THE COATING OF THE WIRES. HE SAID THE CAUSE WAS WIRE HARNESS CHEWED CAUSING SHORT IN SHIELDED WIRE. HE SAID HE NEEDED TO KEEP THE CAR ANOTHER COUPLE OF DAYS TO CHECK ALL THE WIRES. HE CALLED ME BACK A COUPLE DAYS LATER AND SAID THAT THE WHOLE SYSTEM WAS AFFECTED AND NEEDED TO GET A NEW HARNESS. APPARENTLY THE COATING ON THE WIRES WAS SOY BASED. I DID SOME CHECKING AND THERE WERE SEVERAL LAW SUITS AGAINST SEVERAL AUTO MANUFACTURERS IN 2014 AND 2015 ABOUT THIS PROBLEM OF RODENTS EATING THE COATINGS ON THE WIRES. I HAD TO WAIT 2 MONTHS BEFORE GETTING MY CAR BACK AS THE HARNESS WAS ON BACK ORDER. THE TOTAL COST OF THIS WAS $2619. I HAD TO PAY OUT OF POCKET $500 AND MY INSURANCE COMPANY PAID THE REST. I FEEL THAT THIS SHOULD HAVE BEEN COVERED BY HONDA AS THEY HAVE KNOWN THAT THIS WAS A PROBLEM FOR SEVERAL YEARS AND YET THEY STILL WERE PUTTING IN WIRING COATED WITH SOY BASED PRODUCT.

ON MONDAY, JUNE 18, 2018 AT ABOUT 8:00 AM MY WIFE WAS SITTING STATIONARY AT A STOPLIGHT AND THE WINDOW IN THE REAR HATCH EXPLODED. THERE WERE NO OTHER CARS/VEHICLES AROUND HER AND THE WEATHER WAS CLEAR. THE WINDOW EXPLODED FOR NO VISIBLE REASON. THE GLASS SHATTERED EVERYWHERE INTO THE REAR PART OF THE VAN AND REAR SEAT AREA. WE BROUGHT THE VAN TO INVER GROVE HONDA IN INVER GROVE HEIGHTS, MN (WHERE WE PURCHASED THE VAN NEW IN DECEMBER, 2017) AND THEY REFUSED TO CLASSIFY THIS AS A DEFECT AND DIRECTED US TO FILE A CLAIM WITH OUR INSURANCE COMPANY (WHICH WE DID). THEY DID PROVIDE US WITH A LOANER CAR FOR FREE AND HELPED US WORK WITH A GLASS REPLACEMENT SHOP. HOWEVER, I FEEL THIS IS A MANUFACTURE DEFECT, THE GLASS HATCH WINDOW SHOULD NOT HAVE EXPLODED FOR NO REASON.

THE SLIDING REAR DOOR ON THE PASSENGER SIDE DOES NOT FULLY LATCH, THUS THE DOOR REMAINS SLIGHTLY AJAR. IT REMAINS AS SUCH WHILE VEHICLE IS IN MOTION.

TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE JERKED AND THE ENGINE REVVED. THE CONTACT STATED THAT THE ENGINE REMAINED ON, BUT THE VEHICLE DID NOT SHIFT INTO DRIVE OR REVERSE. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. PRIOR TO THIS, WHILE DRIVING DIFFERENT SPEEDS, THE VEHICLE DECELERATED, LOST POWER, AND SHUT OFF. THE VEHICLE WAS TAKEN TO PERFECTION HONDA (2603 AMERICAN RD SE, RIO RANCHO, NM 87124, 505-221-5084) WHERE IT WAS DETERMINED THAT THERE WAS NO FAILURE. THE FAILURE RECURRED SEVERAL TIMES AND THE VEHICLE WAS TAKEN TO THE SAME DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THEY WOULD BE INVESTIGATED. THE CONTACT STATED THAT NOTHING WAS DONE. ALSO, WHENEVER THE SPARE TIRE WAS IN USE, ALL THE SAFETY SYSTEMS, SUCH AS THE LANE KEEP ASSIST, LANE DEPARTURE WARNING, COLLISION MITIGATION SYSTEM, AND THE ADAPTIVE CRUISE CONTROL SYSTEM TURNED OFF. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURES AND STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.

ON JUNE 3RD MY 4 YR OLD DAUGHTER WAS SECURELY RESTRAINED IN HER BRITAX CLIGHTIGHT 5 POINT HARNESS IN THE SEAT BEHIND THE DRIVER IN THE MIDDLE ROW. WE WERE PARKED IN A PARKING LOT AFTER A GROCERY TRIP AND I WAS GETTING READY TO RETURN HOME AFTER SHOPPING. I PUT HER IN THE CAR AND CLOSED THE DOOR OF THE VAN. SHE TRIED STOPPING THE DOOR WITH HER FOOT BUT HER FOOT DIDN'T REACH THE PRESSURE SENSOR ON THE OUTSIDE OF THE DOOR (THE THIN BLACK TUBING ON THE OUTSIDE OF THE VEHICLE) SO THE DOOR CLOSED ON HER FOOT CAUSING BRUISING.I TALKED TO 3 HONDA DEALERS AND I HAVE A COMPLAINT FILED WITH HONDA. WHEN HONDA RETURNED MY CALL I WAS INSTRUCTED THAT HIS JOB WAS TO INFORM ME THAT THE VEHICLE HAS LIMITATIONS AND THAT THE LAST THREE INCHES OF THE DOOR IS THE "POINT OF NO RETURN" WHERE THE DOOR NEEDS MOMENTUM TO LOCK. THE LAST EXPERIENCE WAS AT THE HONDA STORE WHERE A SALESMAN SHOWED ME THE 2019 HONDA. I DESCRIBED THE INCIDENT TO HIM AND ASKED HIM TO TRY STOPPING THE DOOR FROM THE INSIDE WITHOUT TOUCHING THE SENSOR ON THE OUTSIDE. HE FIRST TOUCHED THE OUTSIDE SENSOR. I HAD HIM RETRY STOPPING THE DOOR ONLY APPLYING PRESSURE TO THE INSIDE OF THE DOOR WHERE MY DAUGHTERS FOOT WAS. HE SAID THE "POINT OF NO RETURN" ARGUMENT FROM HONDA OVER THE PHONE WASN'T TRUE BECAUSE THE PRESSURE SENSOR STOPPED THE DOOR WHEN HE TOUCHED IT AN INCH FROM THE DOOR. HE TOLD ME HE THOUGHT IT WAS ODD BECAUSE THE TAILGATE RETRACTS WHEN TOUCHED. HE TOLD ME HE WAS GOING TO FIND OUT WHO I SHOULD CONTACT BUT NEVER GOT BACK TO ME. NO ONE CAN TELL ME HOW MUCH PRESSURE WAS APPLIED TO MY DAUGHTERS FOOT THAT CAUSED THE SERVE BRUISING.

CUSTOMER STATES INTERMITTENTLY RIGHT SIDE SLIDING DOOR DOES NOT CLOSE PROPERLY, SLIDING DOOR AJAR LIGHT COMES ON WHILE DRIVING, RIGHT SIDE SLIDING DOOR WILL NOT CLOSE USING AUTOMATICALLY, HAVING TO MANUALLY/FORCEFULLY PUSH DOOR CLOSE, HAS HAPPENED TWICE DEALER SHIP DID NOT DO ANYTHING AS THEY ARE NOT ABLE TO DUPLICATE THE ISSUE. THIS IS SAFETY CONCERN AS IT IS HAPPENING WHILE CAR IS IN MOTION AND THE DOOR IS OPENING. WITH KIDS ON BOARD IT IS ALWAYS RISKY. I STOPPED LETTING THEM SIT ON THAT SIDE.

PUSH BUTTON SHIFTING FROM REVERSE TO DRIVE IS PROBLEMATIC. IF THE DRIVE BUTTON IS NOT PRESSED FIRMLY ENOUGH THE VEHICLE REMAINS IN REVERSE, BUT THE DRIVER THINKS THAT THE VEHICLE IS IN DRIVE. IF THERE IS A PERSON BEHIND THE VEHICLE AND THE OPERATOR PRESSES THE THROTTLE THEN A POSSIBLY DEADLY ACCIDENT CAN OCCUR. WHEN SHIFTING FROM DRIVE TO REVERSE THERE IS AN AUDIO NOTIFICATION (A CHIME SOUND) THAT THE VEHICLE IS IN REVERSE. THE IS NO SIMILAR NOTIFICATION WHEN SHIFTING FROM REVERSE TO DRIVE. THIS IS A POTENTIALLY LIFE THREATENING FLAW.

TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHILE PARKING, STOPPING, AND SHUTTING OFF THE ENGINE, THE VEHICLE ROLLED 4 TO 5 INCHES WHEN THE BRAKE PEDAL WAS RELEASED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BRAD BARKER HONDA (1602 GENERAL ELECTRIC ROAD, BLOOMINGTON, IL 61704, 309-663-9591) WHERE IT WAS DETERMINED THAT IT WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 30,000.

THE PASSENGERS SIDE SLIDING DOOR WOULD NOT OPEN AUTOMATICALLY. THE OPEN/CLOSE BUTTON ON THE DASH WOULD NOT OPEN THE DOOR EITHER. THE KEY FOB WOULDN'T OPEN IT. WE SHUT OFF THE AUTOMATIC DOOR FEATURE AND THE DOOR STILL WOULD NOT OPEN MANUALLY. THIS IS A HUGE SAFETY ISSUE. AFTER DRIVING THE CAR HOME, THE DOOR OPENED WITHOUT ISSUE.

I PURCHASED A BRAND NEW 2018 HONDA ODYSSEY ELITE.. (THEIR HIGHER TRIM) $50K AS SOON AS I DROVE OFF THE LOT. THE CAR GAVE ME AN ERROR. I IGNORED IT. I TOOK IT TO THE DEALER SHIP THEY INSTALL A NEW BATTERY THAT APPARENTLY THIS IS A SPECIAL KIND OF BATTERY. THE PROBLEM WITH THE REAR ENTERTAINMENT SYSTEM KEEPS IN DEFAULT. I TOOK IT IN 6 TIMES ALREADY NO SOLUTION JUST RUN AROUND. WHEN YOU START EVERYTHING IS FINE AFTER 10 MINUTES OF PLAYING ANYTHING THE SCREEN GOES CRAZY. I ATTACHED PICTURES. NOTHING WORKS. SOME TIMES IF YOU RESTART THE CAR YOU ARE LUCKY AND YOU GET PICTURE. BUT MUST OF THE TIME YOU HAVE TO WAIT FOR A FEW HOURS. I THINK HONDA DESERVES A VISIT TO MAKE THINGS RIGHT. I CALLED THE DEALER SHIP SEVERAL TIMES BUT THEY TOLD ME TO CALL CORPORATE WHICH I DID AND THEY OPEN A CASE. BUT NO SOLUTION YET.

BRAND NEW VEHICLE. APPROXIMATELY 700 MILES ON ODOMETER. PASSENGER SIDE SLIDING DOOR WOULD NOT CLOSE COMPLETELY; EITHER VIA THE PUSH-BUTTON OPERATION OR MANUALLY. MADE A GRINDING SOUND WHEN CLOSING AND THEN BEEPED 3 TIMES. DROVE THE VEHICLE TO DEALERSHIP WITH DOOR AJAR (BEEPING ALARMS THE ENTIRE WAY)

TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHILE DRIVING 55 MPH, THE PASSENGER SIDE SLIDING DOOR BECAME AJAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO WALDORF HONDA (2450 CRAIN HWY, WALDORF, MD 20601, (301) 843-8700) WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE NEEDED TO BE PERFORMED ON THE VEHICLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

THE SLIDING DOOR CAN'T BE PHYSICALLY CLOSE AFTER IT WAS OPEN, THE VEHICLE CAN'T CONTINUE TO DRIVE TO A DESTINATION WITH THE OPEN DOOR IF KIDS INSIDE, AND THE DOOR CAN'T BE CLOSED EVEN MANUALLY.

2018 HONDA ODYSSEY ELITE, 4 MONTHS OLD AND 650 MILES. WHILE DRIVING ON THE INTERSTATE THE MOON ROOF EXPLODED. SOUNDED LIKE A GUN GOING OFF. REMANANTS OF THE MOON ROOF ARE SHAPED UPWARDS SHOWING THE EXPLOSION CAME FROM THE INSIDE AND NOT BEING HIT BY A ROCK, ETC. NO TRAFFIC WAS IN FRONT OF MY VEHICLE AND I WASN'T DRIVING UNDER A UNDERPASS.

DRIVER DOOR DOES NOT UNLOCK. THE AUTOMATIC UNLOCK BEEPS LIKE IT IS WORKING, BUT DOES NOT UNLOCK THE DOOR. I HAVE TO CRAWL INTO THE BACK AND THEN I CAN UNLOCK DRIVER DOOR INTERNALLY. THIS PROBLEM OCCURS RANDOMLY MAKING IT HARD FOR DEALERSHIP TO SEE PROBLEM AND FIX. THEY WILL NOT FIX UNLESS IT CAN BE REPRO DUCIBLE. I HAVE FOUND THAT THERE IS A FORUM WITH A LOT OF PEOPLE HAVING THIS SAME ISSUE AND UNABLE TO GET FIXED DUE TO HONDA WANTING IT REPRODUCIBLE.

A HUMMING OR BASS SOUND AT DIFFERENT SPEEDS IN MOTION, BBMMMMM BBMMMM NOISE ALSO A HUMMING AND STATIC FROM THE RADIO WHEN VEHICLE IS OFF AND SITTING STILL OFF AND ON AT DIFFERENT INTERVALS, SOME DAYS YOU HAVE IT AND OTHERS YOU DON'T.

I WAS DRIVING THE CAR ON CITY STREETS AND STARTED TO SMELL SMOKE. WHILE I WAS DRIVING THE DASH BOARD STARTED TO FLASH ENGINE PROBLEM AND CAR WAS SHUTTING DOWN. I PULLED THE CAR OVER AND STOPPED IT. WHEN THEN I SAW SMOKE WAS COMING FROM UNDER THE HOOD. WITHIN APPROXIMATELY 5MIN THE CAR STARTED TO GO UP IN FLAMES. DAVIE FIRE DEPT RUN # 3285 DAVIE POLICE KEPT #18-017945 HONDA CASE CLAIM MADE STATE FARM CLAIM MADE

MY BACKUP CAMERA DOES NOT FUNCTION OR CANNOT BE VIEWED DUE TO ERROR MESSAGES, SYSTEM FREEZING, CAMERA ERRORS WHICH IS UNSAFE. THE RADIO IS EFFECTED AND THE HVAC CONTROLS, TOO. THIS HAPPENS RANDOMLY WHILE DRIVING, WHEN STARTING THE CAR AS WELL. I HAVE REAR WINDOWS THAT WILL NOT ROLL UP, WHICH IS UNSAFE. WIPERS ALSO DO NOT FUNCTION CORRECTLY. THEY WIPE TOO SLOW OR TOO FAST AND CANNOT BE CONTROLLED, WHICH IS UNSAFE. THESE CONDITIONS HAVE HAPPENED SINCE VEHICLE WAS NEW AND CONTINUE TO HAPPEN. HONDA DOES NOT HAVE A FIX FOR THIS.

ON MARCH 24, MY 2018 HONDA ODYSSEY SHIFTED INTO PARK AT 65 MPH ON I-95 IN PHILADELPHIA. THE HONDA REP, OLIVER (A HONDA EMPLOYEE), EXPLAINED TO MY HUSBAND THAT WHEN THE COMPUTER IN THE CAR CONNECTED TO THE COLLUSION AVOIDANCE SENSOR DISCONNECTS, A COMPUTER ASSUMES THE CAR IS OFF AND THAT FORCES THE CAR INTO PARK REGARDLESS OF THE SPEED IT IS GOING. THIS IS WHAT HAPPENED WHEN I WAS DRIVING, THE ENTERTAINMENT PANEL SCREEN WENT BLANK AND WHILE IT WAS REBOOTING, I LOST ALL CONTROL OF THE CAR, NO GAS, NO BRAKE, STEERING WAS DIFFICULT. WHEN IT REBOOT, IT WAS IN PARK AND THE ENGINE MADE A TERRIBLE NOISE LIKE METAL HITTING METAL. I WAS BARELY ABLE TO STEER THE CAR TO THE SIDE OF THE HIGHLY WITH MY THREE CHILDREN AGES 8 MONTHS, 2 YEARS AND 4 YEARS OLD IN THE CAR. THE HONDA REP BELIEVES THE PROBLEM HAS TO DO WITH THE WAY THE POWER CABLE IS CONNECTED TO THE BATTERY. HE EXPLAIN THAT THIS CAUSED THE SENSORS TO DISCONNECT INTERMITTENTLY. THE REP, OLIVER, BLAMED THE PROBLEM ON THE DEALERSHIP DURING THEIR REPAIR OF THE CAR FOR AN UNRELATED ISSUE. HOWEVER, THIS IS INCORRECT. THE CAR FRONT SENSOR HAVE BEEN LOSING CONNECTION TO THE COMPUTER SINCE WE TOOK IT HOME BEFORE THE DEALERSHIP TOUCHED THE BATTERY. THERE ARE OTHER ISSUES WITH THIS CAR'S ELECTRICAL AND COMPUTER SYSTEM THAT I WOULD NOT BRING UP, BUT OLIVER'S DESCRIPTION OF THE CAR COMPUTER SYSTEM MAKES IT RELEVANT. HE EXPLAINED THAT THE CAR HAS 6 COMPUTER CONNECTED WITH ETHERNET CABLES. MUCH OF THE WORK FOR THE BASIC FUNCTION OF THE CAR AND TRANSMISSION IS DONE BY THE COMPUTER THAT ALSO RUNS THE ENTERTAINMENT SYSTEM, THE BIG SCREEN COMMON IN THE FRONT PANEL OF CARS. OLIVER EXPLAINED WHEN ONE COMPUTER GETS BOGGED DOWN, IT TAKES THE ENTIRE SYSTEM DOWN. OUR CAR AND A LOT OF OTHER 2018 HONDA ODYSSEY HAVE A KNOWN FLAW THAT HONDA HAS NOT FIXED IN WELL OVER A YEAR. THE BUG, TAKE THE CAMERA AND RETAINMENT SYSTEM DOWN

AT 25 MPH THE COLLISION AVOIDANCE SYSTEM UNEXPECTEDLY ENGAGED AND BRAKED WITH FULL ANTILOCK VIBRATIONS WHEN THERE WAS NO CAR WITHIN BRAKING RANGE. THE CAR BEHIND ME BRAKED HARD AND AN ACCIDENT WAS FORTUNATELY AVOIDED. THIS OCCURRED AFTER DEALING WITH THE DEALER OVER SEVERAL DAYS REGARDING PHANTOM COLLISION AVOIDANCE CAUTIONS OCCURRING ON A DAILY BASIS. THE VEHICLE ALSO BRAKED AUTONOMOUSLY WITHOUT ANY CAR IN FRONT OF IT EARLIER IN THE EVENING.

PURCHASED VEHICLE TOWARDS THE END OF THE MONTH OF FEBRUARY 2018, THIRTY DAYS LATER THE DRIVER FRONT DOOR WOULD NOT OPEN FROM THE OUTSIDE. TRIED UNLOCKING THE DOOR FROM THE KEY FOB AND DOOR REMAINED LOCKED. INSERTED THE KEY IN THE CYLINDER AND WAS A BIT HARD TO TURN THE CYLINDER TO UNLOCK. IN ORDER TO OPEN THE DOOR I HAD TO OPEN THE REAR DRIVER SLIDE DOOR AND COME IN THROUGH THE BACK TO OPEN THE DOOR FROM THE INSIDE. EVEN THEN THE INNER DOOR HANDLE WAS HARD TO PULL. THIS CREATE AN ISSUE AND INCONVENIENCE AS THIS IS A FAMILY CAR, HAVING THIS ISSUE IN VERY HUMID DAY ONLY MAKES IT WORSE. I HAVE READ ONLINE THAT PEOPLE ARE COMPLAINING ABOUT THIS ISSUE AND THE DEALERS DO NOTHING TO FIX THIS ISSUE. I HAVE TAKEN IT TO OUR LOCAL DEALER AND THEY SAID THAT HONDA IS CURRENTLY INVESTIGATING THE ISSUE. IT HAS BEEN LIKE THIS FOR MONTHS.

After leasing our car for less than 1 year - the power liftgate malfunctioned (which coincidentally there had been a recall in the past on our honda odyssey 2009 for appears to be the exact same issue.) It seems to be exactly the same thing happening again with the 2018 model we have now. So that the trunk won't open by itself. So for the past few years we had too manually lift the trunk and it's extremely heavy to lift and slow and can bang you in the head because it does not lift very high. If this wasn't bad enough a month ago the electrical power/fuse to even accomplish what I just explained electrically shorted for no reasonable explanation. So that my husband has to quite literally climb through the two rows of seats take the plastic off permanently on the manual/nonelectric trunk release from the inside of the car in order to get our trunk door to open at all. The outside of the car electrical button has no electricity running in it at all. This is terrible for a family of 5 children. There haven't been any recalls on this and I'm sure it'll be quite expensive to replace. Please look into this issue for us please. Thank you kindly. Please see below the recall in 2009 that should also be for the 2018 model as well. HONDA IS RECALLING CERTAIN MODEL YEAR 2008-2009 ODYSSEY VEHICLES, THE GAS-FILLED STRUTS THAT HELP TO RAISE AND SUPPORT THE LIFTGATE OF VEHICLES EQUIPPED WITH A POWER LIFTGATE SYSTEM MAY BE PRONE TO EARLY LIFE FAILURES DUE TO A MANUFACTURING FLAW. THE FLAW CAN RESULT IN A LEAK OF THE PRESSURIZED GAS, LEADING TO REDUCED STRUT PERFORMANCE.

IF I BUY A NEW 2018 HONDA ODYSSEY AT AROUND 4000 MILES START HAVING TRANSMISSION PROBLEMS AT AROUND FIVE TO SIX THOUSAND MILES I START GETTING A HORRIBLE TOXIC BURNING CHEMICAL SMELL COMING FROM INSIDE THE CAR SOMEWHERE DO YOU TAKE IT TO THE DEALERSHIP THEY SAY NOTHING'S WRONG OBVIOUSLY THERE IS SOMETHING WRONG WITH HIS DOING WHAT IT'S DOING

THE SECOND ROW SEAT BEHIND THE PASSENGER SIDE DOES NOT LOCK AT TIMES WHILE VEHICLE IS IN MOTION. IT WOULD SLIDE BACK AND FORTH. I WOULD HAVE TO PARK THE CAR WHEN ON THE ROAD AND TRY TO LOCK THE SEAT TO PREVENT IT FROM SLIDING AGAIN ON THE CITY STREET BEFORE GETTING ONTO THE HIGHWAY. THE SAME SEAT DON'T LOCK FORWARD AT ALL WHEN PEOPLE FROM THE THIRD ROW SEAT IS TRYING TO GET OUT. THE SEAT WOULD SLIDE, AND A FEW KIDS INCLUDING MY MOTHER HAD ALREADY GOTTEN INJURED FROM TRYING TO GET OUT FROM THE THIRD ROW SEAT OF THE PASSENGER SIDE. THIS HAPPENED WHEN THE CAR IS NOT IN MOTION, AND PEOPLE ARE TRYING TO GET OUT THROUGH THE SECOND ROW SEAT OF THE PASSENGER SIDE. MY TODDLER'S CARSEAT IS ON THE SECOND ROW SEAT OF THE DRIVER'S SIDE, SO PEOPLE ARE NOT ABLE TO GET OUT THROUGH THAT PARTICULAR SIDE, AND I FEEL THAT MY TODDLER WOULD BE SAFER STRAPPED ONTO A SEAT THAT ACTUALLY LOCKS IN PLACE. WE NOTICED THE ISSUE AFTER A WEEK OR TWO AFTER THE PURCHASE OF THE NEW VEHICLE.

Transmission delays in shifting from neutral to first on acceleration, when it engages it finally squeals the tires. Also at around 25 miles an hour it club is into the next gear and the whole car shudders. It is a safety issue and makes crossing roads scary. It has been looked at multiple (4?) times by different Honda dealers and they always reply it is functioning normally. There are no warning lamps or errors showing on the instruments but it is not normal.

THE FRONT WINDOW WASHER WILL NOT DISPENSE FLUID WHEN THE WEATHER IS COLD. DEALERSHIP SAID FLUID FREEZES IN THE BOTTLE, BUT THAT'S NOT TRUE BECAUSE BACK NOZZLE WORKS. FRONT NOZZLES WORK IF VAN LEFT IN GARAGE OVERNIGHT. THIS MORNING, AFTER 15 MIN OF DRIVING IN 10 DEGREES, FRONT NOZZLES DO NOT DISPENSE. HONDA DEALERSHIP SHRUGGED WHEN I SAID IT'S A SAFETY ISSUE. DRY SNOW, SALT, ICE, MUD THROWN ON WINDSHIELD WHEN DRIVING, AND NO WAY TO EFFECTIVELY CLEAR IT OFF. WASHER FLUID WAS FILLED BY DEALERSHIP ONE WEEK AGO. DISPENSER BOTTLE IS 95% FULL. THE ISSUE IS SOMEWHERE BETWEEN DISPENSER BOTTLE AND FRONT NOZZLES. THIS FIRST HAPPENED YESTERDAY EVENING WHEN I WAS DRIVING HOME IN THE DARK (ABOUT 10 DEGREES OUT). WINDSHIELD WAS DANGEROUSLY DIRTY BY THE TIME I GOT HOME.

1. ) FUEL EFFICIENCY IS NOT AS REPORTED; IT IS SEVERAL MPGS LOWER UNDER ALL CONDITIONS (HIGHWAY/CITY). 2.) SAFETY SENSOR TO ALERT FOR PEDESTRIANS ON SIDES/FRONT DO NOT WORK PROPERLY. EVEN SERVICE REP AT DEALERSHIP SAID SHE HAS HAD OTHER REPORTS OF IT NOT FUNCTIONING PROPERLY AND THE SENSORS/SYSTEM MAY NEED TO BE 'RESET'. IT IS INCREDIBLY DANGEROUS TO THINK THESE SYSTEMS CAN FAIL WITHOUT ANY WARNING MESSAGE OR NOTICE. CAR WAS AT A STOP AND AS IT STARTED MOVING FORWARD, A PEDESTRIAN CAME FROM THE RIGHT FRONT AND WAS NEARLY HIT. THERE WERE NO ADVANCE WARNINGS, AUDIO/VISUAL TO ALERT THE DRIVER. ALSO AFTER CHECKING WITH A FRIEND, WE COULD NOT TRIGGER THE ALERT WALKING FROM RIGHT TO LEFT (FROM SIDE TO FRONT) OF VEHICLE. NO ACCIDENT OCCURRED, THANKFULLY, BUT PEOPLE NEED TO KNOW THESE SYSTEMS FAIL AND NEED TO BE CHECKED TO NOTIFY OF ONCOMING PEDESTRIANS/BIKERS/VEHICLES. I BOUGHT THIS EXPENSIVE VEHICLE BECAUSE IT HAD 'SENSORS' AND THOUGHT IT WOULD BE FAR SAFER ACCORDING TO SALES GUY. NOT THE CASE. THE PUBLIC IS BEING MISLED.

BEGINNING AT 10,077 MILES MY VEHICLE BEGAN EXPERIENCING DEFECT SYMPTOMS WITH FAILURES OF ITS CENTRAL CONTROL PANEL TOUCH SCREEN/DISPLAY. MULTIPLE VEHICLE FUNCTIONS AND FEATURES ARE CONTROLLED AND DISPLAYED THROUGH THE TOUCH SCREEN. MANY FAILURES HAVE BEEN DOCUMENTED WITH VIDEO AND IN THE PRESENCE OF QUALIFIED HONDA SERVICE PERSONNEL. THIS CENTRAL TOUCH SCREEN ALSO SERVES AS A CONTROLLER FOR RADIO-MEDIA CONNECTIVITY, PHONE CALLS, NAVIGATION, AND IT IS THE BACKUP CAMERA DISPLAY. FAILURE SYMPTOMS INCLUDED ISSUES WHILE THE VEHICLE IS IN MOTION: SLOW NAVIGATION SYSTEM PERFORMANCE, DELAYED BACKUP CAMERA IMAGES WHEN TRANSMISSION IS SHIFTED INTO REVERSE, DISPLAY "FREEZING", WARNING MESSAGES APPEARING ON DISPLAY, TOUCH SCREEN DISPLAY WHICH STAYS ON ALL NIGHT AND DRAINS BATTERY AFTER VEHICLE IS SHUT DOWN, AND CAMERA FAILURE MESSAGES. THE BACKUP CAMERA IS SOMETIMES COMPLETELY NONFUNCTIONAL WHEN REVERSING THE VEHICLE. TWO HONDA DEALERS HAVE VERIFIED THAT THE COMPLETELY NONFUNCTIONAL BACKUP CAMERA ISSUE EXISTS. EACH CONTROL/DISPLAY OCCURRENCE WHILE THE VEHICLE IS IN MOTION REPRESENTS A DISTRACTION OF DRIVER ATTENTION. THE TOUCH SCREEN/DISPLAY/CENTRAL CONTROLLER/AUDIO UNIT HAS NOW HAD 11 REPAIR VISITS. I HAVE SUBSTANTIAL VIDEO AND PRINTED DOCUMENTATION. AMERICAN HONDA MOTOR COMPANY IS AWARE THAT SUCH PROBLEMS EXIST, AND THEY ARE UNABLE TO PROVIDE A REMEDY, FURTHER, AMERICAN HONDA MOTOR COMPANY DENIES THAT FAILED BACKUP CAMERA PERFORMANCE IS A SAFETY MATTER. *BF 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

ON SATURDAY, 1/27/18 AT 9:17AM MOUNTAIN TIME WE WERE DRIVING IN A RESIDENTIAL NEIGHBORHOOD FOLLOWING A SILVER SUV. AS WE APPROACH AN INTERSECTION WITH A GREEN LIGHT, THE SUV IN FRONT OF US TURNED ON THEIR BLINKER TO SLOW DOWN TO MAKE A RIGHT TURN. WE WERE FOLLOWING BEHIND AT A SAFE DISTANCE. THE SUV SLOWED DOWN CONSIDERABLY TO MAKE THE TURN, BUT WE REMAINED BEHIND AT A SAFE DISTANCE AS THE SUV MADE THE TURN. THE AUTOMATIC COLLISION DETECTION SYSTEM ON OUR HONDA ODYSSEY FLASHED A WARNING, AS I'VE SEEN BEFORE, AND THE WARNING WAS APPROPRIATE GIVEN THE SITUATION. THE SUV COMPLETED ITS TURN AND I REAPPLIED THE GAS IN THE INTERSECTION. AS I DID SO, THE VEHICLE AUTOMATICALLY BRAKED, VERY HARD, CAUSING US TO ALMOST COME TO A COMPLETE STOP IN THE INTERSECTION. I ASSUME THAT WE WERE TRAVELING AT A SPEED OF APPX 15 MILES PER HOUR AS WE ENTERED THE INTERSECTION. WE WERE ALMOST REAR-ENDED BY THE CAR BEHIND US (WHO HONKED AT US, AND WITH GOOD REASON). THERE WAS ABSOLUTELY NO NEED FOR THE AUTOMATIC BRAKING TO ENGAGE IN THIS SITUATION. FURTHERMORE, THE BRAKING WOULD HAVE HAPPENED MUCH TOO LATE TO AVOID A COLLISION HAD ONE BEEN IMMINENT. THE FEELING OF LOSING CONTROL OF DRIVING YOUR OWN VEHICLE IS EXTREMELY UNSETTLING. WHILE I LIKE THE IDEA OF THE AUTOMATIC BRAKING FEATURE, THIS EVENT IS INCREDIBLY CONCERNING. NO ONE WAS HURT AND NOTHING WAS DAMAGED LUCKILY. BUT, THIS EASILY COULD HAVE CAUSED A SIGNIFICANT ACCIDENT.