NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Honda Passport. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
THE AUTOMATIC COLLISION BRAKING SYSTEM ACTIVATES ON THE HIGHWAY ON ITS OWN WITH NO TRAFFIC IN FRONT OF MY VEHICLE AND NO REASON TO APPLY THE BRAKES. IT FLASHES THE BRAKE WARNING AND THEN ABRUPTLY APPLIES THE BRAKES. THIS CAUSE VEHICLES BEHIND TO ABRUPTLY APPLY THEIR BRAKES. THIS IS GOING TO CAUSE COLLISION AND LOSS OF LIFE. MY WIFE BROUGHT THE VEHICLE TO THE HONDA DEALER WHO CLEANED THE SENSOR AND THE VEHICLE DID THE SAME THING ON THE DRIVE HOME. *TR
I have has consistent problems with the braking system. It will brake and/or show the warning when nothing is there. The jerking of this has caused me to get in an accident June 2020 while moving to a new duty station. It was raining and there were no other cars on this highway thankfully. It was scary and I was even going below the speed limit. This caused my car to become nearly uncontrollable. My children and I were fortunately unharmed, but pretty shaken up. I had everything repaired and the same thing still happens to this day. That was only about 3 months after I purchased my car. I hear a lot of rattling as if something has come undone inside. Many times when I am driving I can feel the car jerk to a certain side or forward. That issue almost caused another accident in Feb 2021. I was backing out of a parking spot with plenty of room between myself and the other cars. My braking warning came on and it stopped my car. Then immediately it jerked back aggressively and almost hit a car behind me. Soon after I managed to back out and shift into drive, it jerked forward while stopping then jerking again. Although it is not all of the time, it has happened enough to cause accidents and almost a lot more. I think the 2019 Honda Passport should be looked into more and corrected. As these issues should not be happening.
SUN ROOF SPONTANEOUSLY EXPLODED ON HIGHWAY WITH NO OTHER VEHICLES IN AREA, NOR ANYTHING OVERHEAD, NOR ANY ROAD DEBRIS. PRIOR TO EXPLOSION, MY VEHICLE HAD BEEN GARAGED AND NEVER HIT WITH DEBRIS OF ANY KIND. WHEN INCIDENT OCCURRED I WAS DRIVING UP RAMP TO HIGHWAY SPEED (60MPH) FIRST THERE WAS A LOUD POP, THEN A VERY LOUD EXPLOSION ABOUT 200-300 YARDS LATER. I LOOKED TO SEE IF ANYONE WAS AROUND ME (OR ANYTHING OVER ME) IT SOUNDED LIKE SOMEONE WAS SHOOTING AT MY CAR. SHORTLY AFTER THE LOUD EXPLOSION I COULD HEAR GLASS FRAGMENTS RAINING DOWN INSIDE MY SUN SHIELD (THANKFULLY CLOSED) OR I WOULD HAVE BEEN COVERED IN SHATTERED GLASS WHILE DRIVING HIGHWAY SPEEDS. GLASS FRAGMENTS SKITTERED OVER MY ROOF AND SHOOK ABOVE MY HEAD UNTIL I WAS ABLE TO EXIT ROADWAY AND MAKE A COMPLETE STOP. I CLIMBED ONTO MY RUNNING BOARD AND SAW DIAGONAL STRESS FRACTURES FROM CORNER TO CORNER. I DROVE STRAIGHT TO DEALERSHIP SINCE IT WAS A SLIGHTLY OVERCAST DAY AND I WAS CONCERNED ABOUT RAIN. I TOOK ANOTHER PICTURE OF THE SHATTERED SUNROOF AT THE DEALERSHIP: THE GLASS IS BROKEN OUT IN THE SHAPE OF AN HOURGLASS. DEALER TOLD ME REPAIR WAS NOT UNDER WARRANTY. I CALLED AMERICAN HONDA AND THEY CLAIMED THEY'D NEVER HEARD OF SUCH A THING AND REFUSED TO COVER DAMAGE AND TOLD ME TO HAVE REPAIR DONE BY MY INSURANCE COMPANY. FORTUNATELY, MY DEALER ULTIMATELY TOOK RESPONSIBILITY FOR HONDA'S SHORTCOMINGS AND REPAIRED AT NO COST. I AM AFRAID TO EVER DRIVE VEHICLE WITH SUNSHADE OPEN FOR FEAR THIS WILL HAPPEN AGAIN. I AM LUCKY I DID NOT CRASH ON HIGHWAY AND WOULD HAVE IF SHADE HAD BEEN OPEN.
THE AUTOMATIC BRAKING SYSTEM ACTIVATED UNNECESSARILY WHILE DRIVING ON THE INTERSTATE. THE CRUISE CONTROL WAS SET TO 75 MPH. THERE WERE NO OBJECTS OR VEHICLES IN FRONT OF MY CAR DURING THE BRAKE ACTIVATION. WHILE CRUISING DOWN THE INTERSTATE, THE "BRAKE!" MESSAGE APPEARED AND THE VEHICLE AUTOMATICALLY APPLIED THE BRAKES. I NOTICED THAT THE VEHICLE SHOULDN'T BE BRAKING AND TO AVOID BEING REAR ENDED ON THE INTERSTATE, I PRESSED THE GAS PEDAL TO TRY TO DEACTIVATE THE SYSTEM. SINCE THE FIRST INCIDENT IT HAS ACTIVATED UNNECESSARILY AGAIN 3 TIMES. *TR
THE HONDA SENSING SYSTEM ALMOST CONSTANTLY THINKS THERE IS A VEHICLE COMING AT YOU WHEN THERE ISN'T ONE COMING AT YOU. IT WILL SHAKE THE STEERING WHEEL AND FLASH THE ORANGE BRAKE WARNING AT YOU. THE INFOTAINMENT SYSTEM ALSO STOPS WORKING ALMOST EVERY DRIVE AS WELL AND SAYS THERE IS NO INPUT FOR AUDIO. *TR
INFOTAINMENT SYSTEM FAILS, SOMETIMES REBOOTS. CRACKING AND POPPING PRECEDE IT USUALLY - SOUNDS AS IF IT'S COMING FROM SPEAKERS. THEN COMPLETE INFOTAINMENT LCD FAILS - GOES BLACK. THIS LEAVES THE *BACKUP CAMERA* NON-FUNCTIONAL. *TR
INFOTAINMENT SYSTEM MALFUNCTIONS CAUSING BACKUP CAMERA AND NAVIGATION SYSTEMS TO NOT FUNCTION AND SENDS LOUD CRACKLING NOISES THROUGH SPEAKERS. ALSO CAUSES INSTRUMENT PANEL TO FAIL FOR MINUTES AT A TIME. CONNECTIONS TO INFOTAINMENT AND DASHBOARD DISPLAYS FAIL WHILE IN MOTION AFTER MINOR BUMPS IN ROAD.
The contact owns a 2019 Honda Passport. The contact stated the Auto START/STOP feature intermittently failed to operate as needed without warning. The contact stated that upon release of the brake pedal, the vehicle stalled, causing the contact to manually restart the vehicle. One night, this Auto START/STOP failure led to the contact being stuck in rush hour traffic when the vehicle ultimately would not turn back on. The contact had taken the vehicle to a dealer however, the mechanic was unable to duplicate the failure. The contact had the battery replaced; however, the failure persisted. The manufacturer had been informed of the failure. The vehicle was not repaired. The failure mileage was 10,000.
When the auto engine idle is engaged (Which is the default setting), when you stop, the engine idle works as advertised, then after a few moments the car will totally shut off and place itself in neutral. After several failed attempts, the only way to restart it, is to place the keyfob against the start button hold it there while pressing the start button and holding the brake pedal. This cars maintenance has been completed on time and solely by the purchasing dealership. A battery replacement finally in december of '21 put the problem at bay for approximately 8 months and here we go again. Honda is also not being honest with the dealerships, this is a known issue just check the blogs. The dealer is the one that went onto google and started researching the issue. As for an accident, it's only a matter of time before this causes an accident, most likely someone getting rearended!
WHEN SUV IS PARKED THE HATCHBACK CLOSES ON ITS OWN W/O THE KEYFOB OR BUTTON ON HATCH BEING PRESSED. THIS HAS HAPPENED ABOUT SIX TIMES. NOT ABLE TO REPLICATE.
THE STEERING WHEEL IN MY 2019 HONDA PASSPORT MADE UNWANTED MOVEMENT OR MOTION WHEN PARKED OR STOPPED. I WAS ABLE TO CAPTURE THE PROBLEM WITH THE STEERING WHEEL ON A VIDEO CLIP AND PRESENTED TO THE DEALER AS AN EVIDENCE. ON THE FIRST VISIT I WAS NOTIFIED THERE WAS NOT ANY PROBLEM AND RECOMMENDED TO PERFORM A FOUR WHEEL ALIGNMENTS. ON THE SECOND VISIT THE TECHNICIAN DISCOVERED THE PROBLEM AND ESCALATED TO HONDA. HONDA STATED THAT THEY HAVE SEEN THIS PROBLEM WITH THE STEERING WHEEL AND IT WAS DIAGNOSED TO BE RELATED TO A DEFECT IN THE STEERING COLUMN. THE STEERING COLUMN WAS REMOVED AND REPLACED BUT A SECOND PROBLEM APPEARED WITH THE STEERING WHEEL ADJUSTMENT LEVER AND STEERING WHEEL BECAME TOO STIFF TO MOVE UP/DOWN. HONDA'S REPRESENTATIVE MADE A VISIT TO THE DEALER AND THE PROBLEM WAS DIAGNOSED TO BE A SECOND DEFECTIVE STEERING COLUMN. I BELIEVE THIS COULD BE A SAFETY CONCERN ALTHOUGH DEALER HAS STATED THAT IT IS NOT.
WHILE THE VEHICLE IS RUNNING AND DRIVING, THE INFOTAINMENT SYSTEM FAILS. THE FIRST EVENT IN THE SEQUENCE IS THAT THE AUDIO FROM ANY SOURCE (AM, FM, SATELLITE, IPHONE) WILL START TO CRACKLE AND INTERMITTENTLY CUT OUT. THEN THE INFOTAINMENT SCREEN IN THE CENTER OF DASHBOARD WILL GO DARK AND ALL SOUND WILL STOP. ADDITIONAL EVENTS INCLUDE THE DRIVER SCREEN (SPEEDOMETER, ETC.) BEHIND THE STEERING WHEEL GOING DARK. SOMETIMES THE MESSAGES 'NO AUDIO SOURCE' OR 'NETWORK CONNECTION LOST' ARE DISPLAYED ON THE SCREEN. OCCASIONALLY THE SYSTEM WILL TRY AND REBOOT AFTER 10-15 MINUTES, WITH THE SCREENS TURNING ON AGAIN FOR A SHORT PERIOD OF TIME (5-10 SECONDS) BEFORE GOING DARK AGAIN. THE ONLY WAY TO RECOVER TEMPORARILY IS TO PARK, TURN THE VEHICLE OFF, OPEN THE DRIVER'S DOOR (SHUTS OFF RETAINED ACCESSORY POWER) AND THEN RESTART THE VEHICLE. THIS SYSTEM FAILURE HAPPENS WITH AND WITHOUT AN IPHONE CONNECTED VIA GENUINE APPLE USB CABLE. NONE OF THE FOLLOWING HAVE RESOLVED THE PROBLEM: RESETTING THE INFOTAINMENT SYSTEM TO FACTORY SETTINGS; DISCONNECTING THE BATTERY CABLE UNDER THE HOOD; AND, TEMPORARILY REMOVING THE INFOTAINMENT POWER FUSE UNDER THE HOOD. CHECKING THE SYSTEM SETTINGS VIA THE INFOTAINMENT SYSTEM APPLICATION INDICATES THAT THE SYSTEM IS UP TO DATE AND NO UPDATES ARE AVAILABLE. THIS HAS BEEN HAPPENING FOR SEVERAL MONTHS. THE HONDA DEALER SERVICE DEPARTMENT STATED THAT THEY NEVER HEARD OF THIS ISSUE, AND SUGGESTED THAT I FILM THE ISSUE WHEN IT OCCURS!
WHEN USING THE AUDIO SYSTEM (APPLEAIRPLAY, BLUETOOTH, SIRIUS OR FM RADIO), THE SPEAKERS AT SOME POINT WILL BEGIN CRACKLING AND MAKING POPPING NOISES, SIMILAR TO STATIC NOISES, WHICH CAUSES THE MUSIC TO INTERRUPT AND CUT OUT. EVEN WHEN YOU TURN THE AUDIO OFF, THE SPEAKERS CONTINUE TO MAKE THE CRACKLE AND POP SOUNDS. YOU HAVE TO TURN THE CAR OFF AND OPEN THE DOOR TO COMPLETELY CUT OFF THE AUDIO. IT HAPPENS RANDOMLY AND IS A COMPLETE DISTRACTION WHILE DRIVING. THE DISPLAY SCREEN ALSO CUTS IN AND OUT WHILE IN USE USING THE BACKUP CAMERA, MUSIC OR GOOGLE MAPS, ETC. AS WELL. THE CAR CAN BE IN MOTION OR PARKED, IT HAPPENS. THIS STARTED IN FEB 2020, 1 MONTH AFTER LEASING THE CAR AND APPROX 1000 MILES.
WAS DRIVING 70MPH ON THE FREEWAY USING ADAPTIVE CRUISE CONTROL (ACC). NO CARS AHEAD OF ME, SEVERAL BEHIND. THE CAR ICON ON MY DASH (LIGHTS UP WHILE USING ACC) BEGAN FLASHING THEN MY PASSPORT (ON IT'S OWN) SLAMMED ON THE BREAKS, FORCING MY DAUGHTER AND I INTO OUR SEATBELTS HARD, AND FORCED THE CARS BEHIND TO SLAM ON THEIR BREAKS. THE BREAK WARNING THAT USUALLY FLASHES ON THE DASH WHEN THERE'S A REASON TO BREAK DIDN'T HAPPEN. IT WAS A CLOSE CALL BUT EVERYONE AVOIDED A COLLISION. IMMEDIATELY TOOK TO DEALERSHIP. THEY SAID THEY'D NEVER HEARD OF THAT HAPPENING BUT I GOOGLED IT AND THE ISSUE POPS UP SEVERAL TIMES IN ONLINE FORUMS AND THERE'S A CLASS ACTION LAWSUIT FROM 2017 CR-V'S FROM PROBLEMS WITH THE ACC. WAITING TO HEAR WHAT DEALERSHIP SAYS, BUT THE GUY SAID THEY'D JUST TAKE IT FOR A FEW TEST DRIVES AND SEE IF IT HAPPENS AGAIN. ABSOLUTELY DO NOT FEEL SAFE DRIVING VEHICLE NOW!
WHILE DRIVING ON THE FLORIDA TURNPIKE MY SUNROOF JUST EXPLODED AND WITH THE PANEL OPEN SHARDS OF GLASS DROPPED INTO THE INTERIOR OF THE CAR. WE WERE DRIVING AT NIGHT AND I COULDN'T TELL IF SOME OF THE GLASS FLEW BACK ON THE HIGHWAY. WITH TWO PASSENGERS IN THE CAR, LUCKILY NOBODY WAS INJURED.
THE AUTOMATIC POWER LIFT GATE CAN NOT BE STOPPED WHEN IN THE PROCESS OF CLOSING. THE LIFT GATE ALMOST CLOSED ON MY CHILD'S ARM. MY CHILD REACHED BACK INTO THE CARGO AREA TO GET SOMETHING OUT AFTER I HAD ALREADY PRESSED THE POWER LIFT GATE BUTTON IN ORDER TO CLOSE IT. WHEN I REALIZED MY CHILD'S ARM WAS IN THE CARGO AREA, I ATTEMPTED TO USE MY HANDS TO PUSH THE LIFT GATE BACK OPEN AND IT WOULD NOT STOP. FORTUNATELY, MY CHILD GOT WAS ABLE TO GET HER ARM OUT FAST ENOUGH SO SHE WASN'T INJURED. THE LIFT GATE SHOULD NOT CONTINUE TO CLOSE ONCE IT ENCOUNTERS RESISTANCE.
I COPIED THIS FROM SOMEONE POSTING, SINCE IT IS EXACTLY THE PROBLEM I AM EXPERIENCING AND MORE. 'THE ENGINE WILL JUST REV HIGHER AND HIGHER OVER 4K REVS. I CANNOT EVEN DRIVE THE 25-MILE SPEED LIMIT WHEN THIS OCCURS. I HAVE CONFIRMED THAT THE TRANSMISSION SETTINGS ARE IN THE STANDARD DRIVE MODE DURING THESE EVENTS. I ALSO INFORMED THEM THAT THE AUTO HIGH BEAM FEATURE DOES NOT WORK PROPERLY.' THE REMOTE CONTROL CONNECT DOESN'T WORK. SIDE SENSORS WORK INTERMITENTLY. IT ACCELERATES WHEN RELEASING THE GAS PEDAL BUT THE SUV DOESN'T PICK UP SPEED. IT MAKES LOUD ACCELERATING NOISE AND SLOWS DOWN INSTEAD OF GOING FASTER. HEATER MAKES PITCHING NOISE. THESE HAPPENED CITY STREETS AND HIGHWAYS. IT'S NOT JUST ONE TIME OCCURANCE. MY CAR HAS ONLY 3100 MILES
On two separate occasions the vehicle has not started in extreme cold. First Occasion: February 7, 2021, attempted to remote start the vehicle, but the vehicle would not start. Attempted to start the vehicle from inside, but would not start. Called AAA roadside assistance to have the vehicle jump started and the vehicle still would not start. Second Occasion: Attempted to start the vehicle and it would not start. Attempted to use a roadside battery pack to jump the vehicle, but would not start. Hooked the battery up to a truck for 45 minutes, while the truck was running, and attempted to start the vehicle several times, but the vehicle never started. Called Honda roadside assistance and was informed that we would need to wait up to two hours for a tow truck. We waited 5 hours before the tow truck arrived. While waiting I called Dahl Honda of Onalaska for assistance. I purchased a new battery from them. They sent a driver out to deliver it to the parking lot we were stranded in. I installed the new batter but the vehicle still would not start. When the tow truck arrived, we tried to jump the new battery with the Honda employee present, but the vehicle still would not start. The tow truck driver delivered the disabled vehicle to Dahl Honda in LaCrosse, Wisconsin. Each time dealership could not diagnose the problem that caused the vehicle to not start. Was told that there is nothing wrong with the vehicle. The two times the issue has occurred, the outside temperatures were below zero, thus putting my family (two very young children) in danger. The vehicle was inspected by Dahl Honda in LaCrosse, WI and Schlossmann Honda in Milwaukee. No warning lamps, check engine lights, etc.
MY COMPLAINT CONCERNS THE INFOTAINMENT SYSTEM. THE SOUND OUTPUT WILL CRACKLE, SKIP OUT OR SHUT DOWN ALTOGETHER. WHEN THIS HAPPENS, IT AFFECTS ALL OUTPUTS INCLUDING FM, SATELLITE, CARPLAY AND THE HANDS FREE. RESTARTING THE AUDIO SYSTEM DOES NOT WORK. WHEN FEASIBLE, SHUTTING OFF THE ENGINE WILL NOT RESET THE SYSTEM UNTIL THE DRIVER DOOR IS OPENED. THIS MAY OR MAY NOT FIX THE PROBLEM. THE MOST SEVERE PROBLEM OCCURS WHEN THE SPEEDOMETER INSTRUMENT PANEL GOES BLACK WHILE THE VEHICLE IS IN MOTION. THE INSTRUMENT PANEL GOING BLACK HAS ALWAYS OCCURRED WHILE ON THE HIGHWAY AT GREATER THAN 65MPH. THESE PROBLEMS HAVE ALWAYS HAPPENED WHEN THE VEHICLE IS IN MOTION. OCCASIONALLY IT MAY START CRACKLING AFTER HITTING A BUMP. OTHER TIMES, THERE IS NO IDENTIFIED CAUSE FOR THE DYSFUNCTION. THE ATTACHED PICTURES SHOW SOME OF THE ERROR CODES AND MESSAGES SEEN
My Passport has been in the Honda service department 12 times for the entertainment display not working. The system makes pops and crackles. My biggest concern is not being able to see backing up. And also losing navigation during travel to unfamiliar places. Now I'm also losing connection to the anti-theft system. The auto-stop-start malfunctioned at a stop sign and would not work until I turned off the engine and opened the door and then it worked. Overall, very unhappy with this vehicle.
INFOTAINMENT DISPLAYED 'NETWORK CONNECTION LOST.' SYSTEM AND DASHBOARD DIGITAL CONSOLE REBOOTED WHILE DRIVING. THIS INCLUDES SPEEDOMETER, NAVIGATION, AND FUEL GAUGE.
THE RADIO DISPLAYS AN ERROR MESSAGE OF 'NETWORK COMMUNICATION LOST' BEFORE THE SCREEN BLACKS OUT. THIS HAPPENS OVER AND OVER EVERY TIME I DRIVE THE VEHICLE. IN ADDITION, THE SCREEN FOR THE ODOMETER BLACKS OUT AND I CANNOT SEE THE TRAVELING SPEED OF MY VEHICLE. I CANNOT USE THE FEDERALLY MANDATED BACKUP CAMERA AS WELL AS THE PARKING SENSORS. I CANNOT SEE THE PARKING SENSORS. THE VEHICLE ALSO SHOWS 'BRAKE' CONTINUALLY WHEN DRIVING AS ANOTHER CAR APPROACHES FROM THE OPPOSITE DIRECTION. THERE IS NO NEED TO BRAKE AT THESE TIMES. THIS OCCURS VERY FREQUENTLY WHILE DRIVING. THE LAST ITEM IS THE TRANSMISSION DOES NOT WANT TO SHIFT WHILE TRAVELING DOWNHILL ABOUT 50% OF THE TIME WHEN I LEAVE MY HOUSE. THE ENGINE WILL JUST REV HIGHER AND HIGHER OVER 4K REVS. I CANNOT EVEN DRIVE THE 25-MILE SPEED LIMIT WHEN THIS OCCURS. I HAVE CONFIRMED THAT THE TRANSMISSION SETTINGS ARE IN THE STANDARD DRIVE MODE DURING THESE EVENTS. I ALSO INFORMED THEM THAT THE AUTO HIGH BEAM FEATURE DOES NOT WORK PROPERLY. WHEN ANOTHER VEHICLE IS APPROACHING FROM THE OPPOSITE DIRECTION MANY TIMES IT DOES NOT TURN OFF AND I BLIND THE ONCOMING DRIVER. I HAVE BROUGHT THIS TO THE DEALERSHIP TWICE AND IT HAS NOT BEEN FIXED.
TL* THE CONTACT OWNS A 2019 HONDA PASSPORT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE LOST MOTIVE POWER. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO JIM COLEMAN HONDA LOCATED AT 12441 AUTO DR, CLARKSVILLE, MD 21029, (443) 535-0500 TO BE DIAGNOSED. THE SERVICE TECHNICIAN STATED THAT THEY COULD NOT DO ANY REPAIRS BECAUSE THE DIAGNOSTIC TEST SHOWED SOFT CODES INSTEAD OF HARD CODES, WHICH MEANT A POSSIBLE ISSUE WITH THE FUEL INJECTION PUMP POSSIBLY HAVING CARBON MONOXIDE IN THE FUEL OR SENSORS. A LOANER VEHICLE WAS PROVIDED. THE CONTACT WAS INFORMED THAT FURTHER TESTS WERE NEEDED BEFORE A FINAL DECISION WAS MADE ON THE CAUSE OF THE FAILURE OR THE POSSIBLE REPAIR. THE FAILURE MILEAGE WAS 16,000.
THE INFOTAINMENT CENTER WILL DISPLAY A CONNECTION ERROR AND THEN SHUT OFF WHILE DRIVING. THE SCREEN BEHIND THE STEERING WHEEL WILL ALSO SHUT OFF WHILE DRIVING. THE PROBLEMS SEEM TO OCCUR WHEN HITTING A BUMP IN THE ROAD SMALL OR LARGE. ALSO WHEN THIS OCCURS THE SPEAKERS WILL CRACKLE AND POP IF ANY AUDIO WAS PLAYING WHEN THE ISSUE STARTED. THE SPEAKERS OCCASIONALLY WILL CRACKLE AND POP EVEN IF THERE WAS NO AUDIO PRIOR TO THE ISSUE OCCURRING.
WHILE DRIVING OVER SLIGHTLY ROUGH ROADS, THE RADIO SPEAKERS WILL MAKE A CRACKLING AND POPPING NOISE. SOMETIMES TO THE POINT OF COMPLETE MALFUNCTION WHERE THE SOUND WILL GO OFF COMPLETELY AND SHOW A MESSAGE OF NO AUDIO INPUT. THE ONLY WAY TO RESET THE AUDIO IS TO STOP THE VEHICLE, SHUT OFF THE IGNITION, AND OPEN THE DRIVERS DOOR TO END THE RETAINED ACCESSORY POWER FEATURE, THEN RESTART THE VEHICLE WHICH REBOOTS THE INFOTAINMENT SYSTEM. PROBLEM WAS REPORTED TO THE DEALER SERVICE DEPARTMENT WHO SAYS THEY CAN'T REPLICATE THE PROBLEM. THIS OCCURS WHILE USING ANY AUDIO INPUT SOURCES, INCLUDING THE MAPS FEATURE IN APPLE CARPLAY. IT'S VERY DISTRACTING AND THEREFORE A POTENTIALLY DANGEROUS PROBLEM WHILE DRIVING THE VEHICLE.
WHILE DRIVING A CRACKLE IS EMITTED FROM THE FRONT SPEAKERS. THE TUNER WILL BLANK OUT AND DISPLAY "CHECK TUNER", THEN THE ENTIRE INSTRUMENT POD GOES DARK. NO SPEEDOMETER, NO OTHER INSTRUMENT INFORMATION. APPEARS TO BE DOING A REBOOT , WHILE THE CAR IS IN MOTION. SEEMS TO BE RELATED TO TURNING CORNERS OR HITTING SMALL BUMPS IN THE ROAD. VERY DANGEROUS BECAUSE IT HAPPENS AT ANYTIME, REGARDLESS OF SPEED YOU ARE TRAVELLING. SUDDENLY ENTIRE DASHBOARD IS BLACK. CAR HAS APPROXIMATELY 6,000 MILES ON IT, BUT PROBLEM BEGAN EARLIER AND HAS PROGRESSIVELY GOTTEN WORSE.
AS PER OTHER RECALLS OF THE 2019 HONDA PASSPORT WE ARE HAVING THE SAME SYMPTOMS. THE WINDSHIELD AREA ALONG BOTH A PILLARS ARE POPPING AND MAKING NOISE. THIS IS A PROBLEM WE HAVE BEEN HAVING, FINALLY LOOKING IT UP ON INTERNET WE FOUND THAT OTHER PASSPORTS OF THIS YEAR ARE BEING RECALLED FOR FAULTY WELD SPOTS. WE HAVE HAD THIS NOISE SITTING AT A RED LIGHT, AND CLEAR GOOD WEATHER CONDITIONS AND ALSO WHILE TRAVELING DOWN THE ROAD.
Autobraking system incorrectly warns and sometimes brakes when oncoming cars are in their own lane and not in my lane. It’s super scary and dangerous. I was told by the dealer that they can’t really do anything about it. Crazy.
My Auto Start/Stop repeatedly fails to start after engaging during a traffic stop (stop sign, red light, etc.). The engine cuts off and will not start again, causing safety issues as the car is idle and “stalled” when traffic begins moving. Things an ongoing problem that I have reported to the dealer several times. The below questions ask for dates and mileage of incident, but this has been an ongoing incident for several thousand miles. I have completed the info using approximate dates and mileage of first of many occurrences.
AS WE WERE DRIVING DOWN I-65 IN KENTUCKY (DRIVING BACK HOME TO MICHIGAN), THE VEHICLE LOST FUNCTIONS / COMMUNICATIONS OF THE INFOTAIMENT SYSTEM, WE WERE RELYING ON THE GPS SYSTEM VIA "APPLE PLAY" TO DETERMINE WHAT EXIT TO TAKE. FROM PRIOR EXPERINCE WITH THIS "ISSUE", I KNEW WE NEEDED TO PULL THE SIDE OF THE HIGHWAY AND SHUT THE VEHICLE OFF, THEN TURN BACK ON, AND THATS WHAT WE DID. IT WORKED, BUT WAS NOT SAFE ON THAT BUSY HIGHWAY.
STARTING AT ABOUT 500 MILES, A CRACKLING NOISE WOULD PROPAGATE THROUGH THE SPEAKERS AND THE INFOTAINMENT AND REARVIEW CAMERA WOULD SHUT OFF. TOOK THE CAR FOR SERVICE AND THE FIXED THE PROBLEM FOR A FEW HUNDRED MILES WHEN IT CAME BACK MUCH MORE SEVERE. STEPPING ON THE GAS, OR BUMPS WOULD PRODUCE ERRATIC ISSUES, NOT ONLY FREEZING THE INFOTAINMENT ALONG WITH INTENSE CRACKLING NOISES, BUT ALSO, BRAKING ON ITS OWN. TOOK THE CAR TO BACK FOR SERVICE AND THE DEALER STATED THAT THEY COULD NOT REPRODUCE THE BRAKING ON ITS OWN ISSUE. NOT UNSURPRISING BECAUSE THE PATTERN OF PROBLEMS IS RANDOM. SERVICE AT LEAST ADMITTED THE INFOTAINMENT ISSUES AND I WAS TOLD THAT THIS IS A COMMON PROBLEM THAT HONDA IS WORKING ON A REPAIR INVOLVING REPLACEMENT OF THE HARNESS. THEY WANTED TO REPLACE THE INFOTAINMENT UNIT BUT THE PART WOULD NOT BE IN STOCK FOR ALMOST 4 WEEKS. THE PROBLEMS HAVE ONLY WORSENED SINCE AND NOW BLACKING OUT OF THE SPEEDOMETER IS THE LATEST SAFETY ISSUE. CALLED HONDA AND ASKED TO HAVE THE CAR REPLACED, ONLY TO BE TOLD THAT I AM A LIAR AND THE CAR HAS NOT BEEN SERVICED ONCE YET. THE HONDA REPRESENTATIVE PROVIDED THE MOST DISGUSTING CUSTOMER SERVICE I HAVE EVER ENCOUNTERED DENYING THE ISSUES AND TELLING ME THAT THERE IS NO SAFETY ISSUE AND BASICALLY IMPLYING THAT THE INFOTAINMENT PROBLEM ALMOST DOES NOT EXIST. HE LIED TELLING ME THAT HONDA IS NOT WORKING ON ANY PERMANENT FIX, AS ACCORDING TO HIM THERE IS NOT A PROBLEM. DEALER AND SERVICE EMPLOYEES ALL KNOW THE PROBLEM, BUT HONDA BELIEVES THAT ITS CUSTOMERS ARE IDIOTS WITH ZERO INTELLIGENCE. MADE ME REALIZE THE IMPORTANCE OF USING A LAWYER AND PARTICIPATING IN CLASS ACTIONS, AS THE ONLY WAY HONDA WILL RESPOND TO THE "ELEPHANT IN THE ROOM" IS THROUGH LEGAL ACTION. I ALSO HOPE NHTSA WILL ACT QUICKLY ON THIS VERY WELL KNOWN PROBLEM AND FORCE A SOLUTION.
DRIVING MY CAR ON BELT PARKWAY, I CONNECTED MY PHONE TO USE ANDROID AUTO, THE RADIO STOPPED WORKING, HEAD UNIT SAID "AUDIO IS OFF" AND ALSO THE INSTRUMENT PANEL WAS NOT ANSWERING TO MY COMMANDS. IN THE SAME DRIVE I ALMOST CRUSH WITH A VEHICLE COMING FROM MY RIGHT SIDE BECAUSE THE ALERT SYSTEM DIDN'T LIGHT ON TO WARN ME. AFTER FEW MORE MILES I COULD PULL OVER, TURN OFF THE CAR, OPENED THE DOOR, CLOSE THE DOOR, TURN ON THE ENGINE , CONNECT MY PHONE AND SAME PROBLEM CAME OUT. I HAVE ONLY 465 MILES WITH MY CAR AND I ALREADY CONTACTED THE DEALERSHIP 2 TIMES REGARDING THIS PROBLEMS. I ALSO ASK THE DEALERSHIP TO GIVE ME MY OLD CAR BACK BUT THEY REFUSED. WHAT SHOULD I DO. I AM VERY WORRIED ABOUT THIS CAR AND I DON'T FEEL COMFORTABLE AND SAFE DRIVING IT ANYMORE.
COMPUTER SHUTS DOWN ON THE AUDIO SYSTEM. HAS BEEN TO THE DEALER 3 TIMES FOR REPAIR SOMETHING IS WRONG IN THE WIRING. WHILE DRIVING THESE LOUD NOISES COME FROM THE DASH THEN AFTER AWHILE IT SAYS AUDIO OFF. THEN NETWORK SHUTDOWN. *TR
TRANSMISSION KICKS INTO NEUTRAL FOR NO REASON WITH "STOP DRIVING WHEN SAFE. TRANSMISSION PROBLEM. SEE MANUAL" ERROR MESSAGE. ROUGH TRANSMISSION SHIFTING.
WHEN DRIVING THIS VEHICLE ON A TWO LANE ROAD, THE VEHICLE WILL GIVE FALSE FORWARD COLLISION ALERTS FROM ONCOMING VEHICLES IN THE OPPOSING LANE. WHEN DRIVING ON A FOUR LANE HIGHWAY WITH ADAPTIVE CRUISE CONTROL ENGAGED, VEHICLES DRIVING SLOWER IN THE LANE TO YOUR LEFT WILL CAUSE THE VEHICLE TO SLOW DOWN SUDDENLY (THERE ARE NO VEHICLES IN FRONT ). BOTH OF THESE ISSUES HAPPEN INTERMITTENTLY AND CAN CAUSE AN UNSAFE DRIVING CONDITION WHEN TRIGGERED. THE VEHICLE HAS BEEN AT A DEALER SERVICE DEPARTMENT ON FIVE OCCASIONS. THE DEALER IS UNABLE TO RESOLVE THE ISSUE.
The contact owns a 2019 Honda Passport. The contact stated that after the vehicle was purchased, he had been hearing abnormal sounds coming from either the hood or the windshield of the vehicle while driving. There were no warning lights illuminated. The contact was relating the failure to NHTSA Campaign Number: 19V784000 (Structure) however, the Vin was not included in the recall. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,000.
WHILE DRIVING ON THE HIGHWAY MY PASSPORT, I SMELLED WHAT REMINDED ME OF ELECTRICAL WIRES SIZZLING IT WAS COMING FROM THE HONDA DISPLAY AUDIO UNIT .THE APPLE PLAY STOP WORKING AND I HAD NO AUDIO SOUND FROM THE RADIO OR OTHER APP. THE UNIT WAS UNRESPONSIVE AND REMAIN ON WITH THE ENGINE CUT OFF. THE DISPLAY WHILE NOT WORKING REMAIN ON FOR THREE DAY BEFORE TURNING OFF. THE UNIT RANDOMLY CONTINUE TO GO OUT AFTER THE SMELL OF BURNING WIRE. AND ERROR CODE BEGIN TO DISPLAY: 6382 APPEARED. THIS PROBLEM IS STILL OCCUR AND I HAD TO REPLACE MY I PHONE BECAUSE THE INSIDE OF THE PHONE WAS BURN. I DO WANT TO HAVE THE PASSPORT CAUSE HARM TO SOMEONE BEFORE CHECK THIS SAFE ISSUE OUT.
THE ENTIRE AUDIO/ELECTRICAL GOES OUT WHILE DRIVING. CRACKLING, POPPING SOUNDS, SOUND LIKE SMALL PEBBLES HITTING WINDSHIELD, OR ELECTRICAL SHORTS, AND THEN THE ENTIRE CONSOLE GOES OUT. BACK UP CAMERA, ALL AUDIO, NAVIGATION, SCREEN FADES IN AND OUT FEW TIMES, WITH THE SMALL CRACKLE SOUNDS, THEN USUALLY A LOUD CRACK, AND EVERYTHING GOES DARK. IF YOU PULL OVER, SHUT OFF CAR, AND RESTART, SOMETIMES IT COMES BACK. IF YOU ARE DRIVING, IT MAYBE RESTARTS IN 10-15 MINUTES, BUT WILL CONTINUE WITH SHORTING OUT AGAIN. BRAND NEW VEHICLE, BOUGHT AT THE END OF OCTOBER 2019. HONDA DOES NOT SEEM TO HAVE FIX, OR ANY CONNECTIONS TO WHY SOME VEHICLES HAVE THIS PROBLEM, AND OTHERS DO NOT. I HAVE REACHED OUT TO THE HONDA CORPORATION, WITH LITTLE RESPONSE BACK FROM THEM. OUR GARAGE IS DOING THE BEST THEY CAN, FOLLOWING BULLETINS ON UPDATES FOR WHAT OR HOW TO ATTEMPT REPAIR FROM HONDA. OUR NEW CAR HAS BEEN IN GARAGE 2 DIFFERENT OCCASIONS,NOVEMBER 2019, AND FEBRUARY 2020, FOR DAYS AT A TIME, FOR THE SAME PROBLEM. HONDA KNEW THIS WAS A PROBLEM, AND STILL SOLD VEHICLES.
6000 ON ODOMETER.COLLISION MITIGATION SYSTEM IS TOO SENSITIVE. THE "BRAKE" NOTICE WILL FLASH ON THE DASH SCREEN AT TIMES WHERE IS NO DANGER OF A COLLISION. AT TIMES THE SYSTEM WILL APPLY THE BRAKES WHEN THERE IS NO DANGER OF A COLLISION. THIS MAY RESULT IN VEHICLE BEING STRUCK FROM THE REAR BY A FOLLOWING VEHICLE. FROM WHAT I UNDERSTAND THIS A COMMON PROBLEM ON 2019 HONDA PASSPORTS
AMERICAN HONDA HAS ISSUED A RECALL OF 2019 PASSPORTS DUE TO A LIFE THREATENING, UNREPAIRABLE WELDING ISSUE IN THE BODY OF THE VEHICLE. THE PRESCRIBED REMEDY IS A NEW VEHICLE AS THE ISSUE CANNOT BE REPAIRED PER HONDA. NOTICE AS GIVEN ON 11/08/2019 BUT AS OF 11/28/2019, DEALERS HAVE REFUSED TO CONDUCT AN INSPECTION OR TO AFFIRM THAT MY VEHICLE DOES OR DOES NOT HAVE THE WELDING ERROR. MEANWHILE, ABSENT A REPLACEMENT VEHICLE OR AN INSPECTION, I FEAR FOR MY SAFETY AND THAT OF MY FAMILY AND PASSENGERS. IT IS CRUEL PUNISHMENT DURING THE HOLIDAYS TO HAVE A BRAND NEW, EXPENSIVE VEHICLE THAT MAY BE UNSAFE.
WHEN OPEN THE REAR HATCH WILL CLOSE UNEXPECTEDLY WITHOUT WARNING AND WITHOUT THE KEY FOB OR ANY OTHER SWITCH BEING PRESSED. THIS HAS HAPPENED AT LEAST SIX TIMES. HAVE TO EITHER DUCK AWAY FROM THE CLOSING HATCH OR GRAB IT TO STOP IT. EACH TIME THE KEY FOB WAS IN MY POCKET BUT WAS NOT PRESSED. I FEEL THE AUTO LIFT GATE ( FOOT OPERATED.) FEATURE MAY BE AT FAULT. SOME TIMES THIS WILL OCCUR WHEN STANDING UNDER THE HATCH. OTHER TIMES THIS WILL OCCUR WHILE WALKING AWAY FROM THE VEHICLE. OBVIOUSLY, THIS A DANGEROUS CONDITION.
INFOTAINMENT SYSTEM AND INSTRUMENT PANEL BOTH WENT BLACK TODAY AND STOPPED WORKING FOR NO REASON. CAR HAS ONLY 3000 MILES ON IT. VEHICLE WAS DRIVEN TO WORK THIS MORNING WITH EVERYTHING WORKING. WHEN I STARTED IT TO GO HOME AT END OF DAY NEITHER THE INSTRUMENT PANEL OR INFOTAINMENT SYSTEM WOULD WORK; BOTH WERE JUST BLACK SCREENS. HAVE SINCE DISCOVERED THERE IS A CLASS ACTION LAWSUIT FILED AGAINST HONDA FOR INFOTAINMENT SYSTEM PROBLEMS AND WANT TO REPORT MY ISSUE. EXTREMELY CONCERNING SITUATION AS CAR UNSAFE TO DRIVE WITHOUT INSTRUMENT PANEL.
The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was difficulty to start. Additionally, the vehicle was hesitating while driving at various speeds. There was no warning light illuminated. The vehicle was taken to the dealer, where the transmission fluid was flushed; however, the failure persisted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 1,000. Parts distribution disconnect.
TRAVELING AT ABOUT 35 MPH, STRUCK A SMALL (ABOUT 8 INCH WIDE) PIECE OF ROCK OR ROAD DEBRIS WHICH CAUSED MY TIRE TO BLOW OUT. IMMEDIATELY FOLLOWING THIS MY DRIVERSIDE CURTAIN AND SEAT AIRBAGS DEPLOYED WHICH RESULTED IN MY VEHICLE DETECTING COLLISION AND DEPLOYING EMERGENCY SERVICES. NO DAMAGE WAS VISIBLE ON THE VEHICLE WITH THE EXCEPTION IF THE DRIVER SIDE TIRES.
I WAS DRIVING ON THE HIGHWAY AT 65MPH. ALL OF A SUDDEN THE VEHICLE STARTED TO SLOW DOWN AT A VERY FAST RATE CUTTING MY SPEED IN HALF. 2 ERRORS APPEARED ON THE DASHBOARD. "TRANSMISSION PROBLEM, APPLY PARKING BRAKE WHEN PARKED." AND "BLIND SPOT INFO SYSTEM PROBLEM." LUCKILY I WAS ABLE TO PULL OVER JUST IN THE RIGHT TIME, BUT THE VEHICLE WAS STARTING TO GET VERY HARD TO CONTROL WHILE STEERING AS THIS WAS ALL HAPPENING. THE VEHICLE STARTED TO CONTROL ME MEANING J ALMOST COULDN'T STEER IT WHERE IT NEEDED TO GO AND I COULD NOT ACCELERATE AT ALL ON THE HIGHWAY. THE VEHICLE KEPT SLOWING DOWN. I WAS ON THE SHOULDER OF THE HIGHWAY AROUND A SHARP TURN AND I WAS TERRIFIED THAT SOMEONE WOULD SLAM RIGHT INTO ME. IT TOOK A TOW TRUCK 1 HOUR TO ARRIVE. THE DEALER HAS NEVER HEARD OF THIS ISSUE BEFORE. I'M WAITING TO HEAR BACK FROM THEM AS THEY STILL HAVE M VEHICLE. WILDE HONDA WAUKESHA, WI
SINCE I HAVE LEASED THE VEHICLE, THE COLLISION MITIGATION BREAKING SYSTEM IS COMING ON WHEN NOT NEEDED, AT TIMES DURING HIGHWAY SPEEDS.. I HAVE BEEN NEARLY REAR-ENDED THREE TIMES, THE LATEST CAUSING THE MAN BEHIND ME TO ALMOST GO OFF THE ROAD INTO A DITCH (THANKFULLY HE WAS ABLE TO JUST BARELY AVOID THIS) AND IT IS HAPPENING WHEN MY HUSBAND IS DRIVING THE CAR AS WELL. IT IS VERY STARTLING AND WORRISOME. THE CAR ACTUALLY NOSEDIVES AND COMES TO A COMPLETE STOP AT TIMES'OTHER TIMES IT BREAKS SUDDENLY AND THEN RELEASES OR I HAVE TO PUT MY FOOT DOWN ON THE GAS WHILE TRYING TO DISENGAGE THE SYSTEM. I HAVE TAKEN IT INTO THE DEALERSHIP A FEW TIMES ALREADY AND THEY ARE NOT ABLE TO FIX IT AS IT CANNOT BE REPLICATED WHEN THEY HAVE HAD IT (WEEKS CAN GO BY IN BETWEEN WHEN IT HAPPENS) AND I HAVE EXPRESSED I DO NOT WANT THEM CONSTANTLY DRIVING MY VEHICLE TRYING TO CAUSE THIS ISSUE WHEN I WAS TOLD EXPLICITLY THAT IF THIS HAPPENS AND THEY'RE DRIVING MY VEHICLE, MY INSURANCE IS RESPONSIBLE. I HAVE ALSO FILED A COMPLAINT WITH HONDA MOTOR AMERICA WHERE A CASE HAS BEEN OPENED AND CLOSED VERY QUICKLY. THEIR RESPONSE WAS THAT IT IS PRETTY MUCH NOT THEIR PROBLEM, I AM ON MY OWN UNLESS I AM ABLE TO MAKE IT HAPPEN IN FRONT OF AN ADVISOR, OR HAVE AN ADVISOR DRIVE MY CAR FREQUENTLY (LIKE USING IT TO GO TO AND FROM WORK, ETC. BEING THEY DO NOT DRIVE IT FAR WHEN TRYING TO REPLICATE THE ISSUE) AND THEY DO NOT HOLD ANY LIABILITY IF THIS ISSUE IS TO CAUSE AN ACCIDENT WHERE MYSELF OR OTHER DRIVERS ON THE WORK ARE INJURED IN ANY CAPACITY. I ALSO HAVE BEEN GETTING WARNING LIGHTS AT TIMES THAT THE SYSTEM IS MALFUNCTIONING AND MY AUTOMATIC HIGH BEAMS HAVE BEGUN TO NOT WORK PROPERLY AS WELL. THE DEALER TOLD ME THE ONLY FIX IS TO 'IF I WERE YOU I WOULD JUST SHUT IT OFF EVERY TIME I GET IN THE CAR'. I WANT IT TO WORK PROPERLY BEING IT WAS PART OF THE REASON I LEASED THE VEHICLE AS IT'S STANDARD EQUIPMENT,
THE INFOTAINMENT INFORMATION DISPLAY BECOMES BLANK INTERMITTENTLY. DATA CONNECTION LOSS RADIO SIGNAL LOSS INTERMITTENTLY WHEN SCREEN IS ACTIVE. SPEED INDICATOR PANEL GOES BLANK INTERMITTENTLY. IT IS CURRENTLY UNKNOWN IF SAFETY FEATURES ARE COMPROMISED AT THIS TIME. HONDA HAS REPLACED SYSTEMS AND THE PROBLEM HAS REOCCURRED. GIVEN THESE PROBLEMS THE VEHICLE IS NOT BEING DRIVEN. THESE EVENTS ARE WHILE VEHICLE IS IN MOTION ON VERY FAT, TO SLIGHTLY BUMPY SURFACES. HARDER JARRING HAS NOT CREATED SIMILAR EVENTS. THIS ISSUE HAS BEEN REPORTED PREVIOUSLY. AND CONTINUES AFTER HONDA RECOMMENDED REPAIR.
I WAS DRIVING OVER A BRIDGE AND MY SUN ROOF SHATTERED CAUSING GLASS TO GO EVERYWHERE. NOTHING HIT MY CAR AND IT WAS LESS THAN 2 MONTHS OLD
MULTIPLE ISSUES WITH THE INFOTAINMENT SYSTEM. THE FIRST ISSUE HAPPENED AROUND 300 MILES, THE APPLE CARPLAY WOULD NOT CONNECT. HAD TO REPEATEDLY DISCONNECT AND RECONNECT APPLE XS MAX. AT TIMES THE SOUND WOULD JUST STOP WORKING. SWITCHING FROM CARPLAY, XM RADIO, AND FM WOULD FIX THE ISSUE. THE INFOTAINMENT COMPLETELY SHUT DOWN ON JULY 13TH. I TRIED TO "FIX" BY TURNING THE PASSPORT OFF AND ON, GETTING OUT OF THE PASSPORT AND LOCKING THE DOORS, GETTING BACK IN AND STARTING IT. I TRIED THIS ABOUT 10 TIMES AND NOTHING WORKED. I DROVEE STRAIGHT TO THE DEALERSHIP. THEY QUICKLY DISCONNECTED THE BATTER FROM THE PASSPORT AND THIS RESOLVED THE ISSUE. THE ISSUES HAPPENED BOTH WHILE THE PASSPORT WAS IN DRIVE AND WHILE IN MOTION. I HAVE ALSO HAD ISSUES WITH THE DRIVER SIDE MIRROR NOT HOLDING MEMORY. THE MIRROR SOMETIMES DOES A FACTORY RESET, SO I AM FINDING MYSELF HAVING TO RESET THE MIRROR EVERY TIME I GO TO DRIVE.
NOTE. ALL HAS TAKEN PLACE WHILE IN MOTION EXCEPT FOR THE RESTART. STARTED WITH INTERMITTENT SPEAKER CRACKLES. YESTERDAY CRACKLES WITH RADIO ON REOCCURRING CRACKLES FOLLED BY INFOTAINMENT SCREAN NOTING RADIO SIGNAL LOSS FOLLED BY DATA COMMUNICATIONS LOSS. (PARAPHRASING) FOLLWED BY BLANK SCREEN. FOLLOWED BY BLANK INSTRUMENT SCREEN. FOR SOME SECONDS. THEN ALL SCREANS BECAME FUNCTIONAL. TODAY AS RADIO PLAYED THERE WAS A LOSS OF SOUND WITH VISUAL INDICATION RADIO OPERATION WAS CONTINUING AS A BUMP IN THE ROAD WAS NOTED. RADIO REMAINED SILENT TILL LATER AS ENGINE WAS RESTARTED. RADIO THEN SOUNDED THROUGH SPEAKERS.
Data synced from NHTSA on May 4, 2026