There are 2 stored owner reports matching the speed control & cruise leading-label group for the 2020 Honda Passport in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 2 of 2 matching reports.
Open the full vehicle complaint log (all categories)On Nov 9, 2024 I was pulling into a parking spot in a public parking garage, after turning 2 tight corners to approach the parking spot. About half way into the parking spot, the car suddenly lurched and accelerated and I crashed into a 90 degree concrete corner wall! It happened SO fast, without any warning sounds or ABS brakes deploying. The entire front passenger corner of my car was badly damaged. Luckily I was not injured, nor were there any other vehicles or persons involved. It is just not possible that I could have personally pulled into a parking spot at such a high speed as to cause such extreme damage to the vehicle! I drove the vehicle to a body shop on 11/11/24, which was one recommended by my insurance company. The vehicle was inspected by the body shop, which was directly in contact with my insurance company. I did ask the shop to make sure the mechanic checked for any safety issues during repair, as I was concerned as to the cause of the accident. I have an impeccable driving record and I cannot explain how such an accident could happen! I had no issues with the car previously. Upon further inspection into the damage, on 1/3/25 it was finally evaluated as a total loss, as there was damage to the frame and other issues! I did receive a statement on 1/3/25 from the body shop that there was a "fault in the system, causing gas pedal lock, which might be cause of accident". I felt I had to report this possible issue that resulted in a total loss and obviously could have injured myself, others or other vehicles!
TL* THE CONTACT OWNS A 2020 HONDA PASSPORT. THE CONTACT STATED THAT THE FRONT RADAR SYSTEM AND THE COLLISION AVOIDANCE SYSTEM WAS SENSING OTHER OBJECTS AND ABRUPTLY SLOWING THE VEHICLE DOWN ALMOST TO A COMPLETE STOP. THE CONTACT TURNED OFF THE FEATURE SO IT WOULD NOT ENGAGE IN ERROR LIKE BEFORE. THE CONTACT WAS ABLE TO OVERRIDE WHEN APPLYING THE BRAKES. THE CONTACT WAS CONCERNED THAT THE EVEN THOUGH THE ADAPTIVE CRUISE CONTROL WAS NOT READING AN OBJECT IN FRONT THE VEHICLE, THE SYSTEM MAY SPEED UP THE VEHICLE POSSIBLY CAUSING A COLLISION. ADDITIONALLY, THE INSTRUMENT PANEL DISPLAYED THE INCORRECT VEHICLE SPEED. THE VEHICLE WAS TAKEN TO HONDA OF DOWNTOWN CHICAGO (1111 N. CLARK ST, STE 2, CHICAGO, IL 60610, (312) 766-1095) AND A SOFTWARE UPDATE WAS PERFORMED FOR THE INSTRUMENT PANEL TO SHOW THE CORRECT SPEED. IT WAS ALSO SUGGESTED THAT THE FRONT OF THE VEHICLE BE CLEANED AND WIPED OFF AT ALL TIMES FOR CORRECT READINGS OF ANY OBJECT IN FRONT OF THE VEHICLE. THE MANUFACTURER STATED THAT THE SYSTEM COULD BE READING BUMPS IN THE ROAD, CURVES IN THE ROAD AND RAIN THAT COULD CAUSE INACCURATE READINGS. THE ISSUE WAS ESCALATED TO A CASE MANAGER. THE FAILURE MILEAGE WAS 7,600.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.