NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2011 Honda Pilot. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
I OWN A 2011 HONDA PILOT AND WAS TOLD MY COMPLIANCE BUSHINGS ARE BROKEN AND IT IS CRITICAL TO REPLACE THEM. I WAS TOLD THIS AFTER TAKING IT IN FOR AIR BAG RECALL. VEHICLE 8 YEARS OLD WITH NORMAL USAGE AND TO BE TOLD WOULD COST $1200 IS BEYOND CRAZY. WHAT ELSE IS WRONG WITH THESE VEHICLES. REALLY SCARED TO DRIVE AND HOW MANY PEOPLES VEHICLES HAVE THESE PROBLEMS AND THEY ARE DRIVING WITHOUT KNOWLEGE.
WARPING OF ROTORS CAUSES EXTREME SHAKING WHEN BREAKING ALSO WRENCHING OF STEERING WHEEL WHEN SUDDEN STOPPING OR FAST DESCENTS OF STOPPING/BREAKING. CLICKING IN STEERING COLUMN WHILE DRIVING TURNING,IN REVERSE AND STRAIGHT FORWARD DRIVING, SHUDDER IN SHIFTING 5-30 MPH , ECO LIGHT COMING ON AND CAUSES DELAY IN SPEED PICKUP OR CONTINUING IN SAME SPEED DURING DRIVING 01/15/2019. DOOR LOCKS FAILURE 06/05/2019 GAS PURGE VALVE GAS SMELL IN AC VENT REPLACED 06/05/2019. AC/HEAT BLOWER MOTOR FRONT REPLACED NOT WORKING 02/14/2019. REAR BLOWER AC/HEAT MOTOR BROKEN SMELLED OF SMOKE REPLACED 08/05/2019
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V661000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUBARU OF ONTARIO (1195 AUTO CENTER DR, ONTARIO, CA 91761, (888) 905-4875) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE ACCELERATING, THE VEHICLE VIBRATED VIOLENTLY WITHOUT WARNING. CROWN MOTORS (555 CYPRESS AVE, REDDING, CA 96001, (530) 241-4321) REPAIRED THE TRANSMISSION SWITCH, BUT THE FAILURE RECURRED. THE DEALER INFORMED THE CONTACT THAT THE TORQUE CONVERTER NEEDED TO BE REPAIRED. THE CONTACT SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
I TOOK MY CAR TO DEALER TO WORK ON 3 RECALL NOTICES ON DRIVER SIDE AIRBAG (NOT TAKATA RELATED SINCE IT'S NOT A TAKATA AIRBAG), PASSENGER SIDE AIRBAG, AND SEAT BELT. I ALSO HAD A SRS WARNING LIGHT THAT WAS ON CONSTANTLY FOR ABOUT 2 YEARS SO I HAD THE DEALER DIAGNOSE THE WARNING LIGHT. THE CODE SHOWED 11-21 (SOMETHING ABOUT OPEN OR INCREASED RESISTANCE ON THE AIRBAG). THE DEALER SAID THE AIRBAG NEEDS TO BE REPLACED FOR ABOUT $1200 AND THE PROBLEM WAS CAUSED BY TAMPERING WITH THE AIRBAG WIRING. THIS TOTALLY DID NOT MAKE SENSE SINCE I AM THE ORIGINAL OWNER AND NOBODY TAMPERED WITH THE AIRBAG. THE LIGHT STARTED TO COME ON AFTER 5-6 YEARS SINCE I OWNED THE VEHICLE AND THE CAR WAS NEVER INVOLVED IN AN ACCIDENT. THIS LOOKS LIKE A POOR QUALITY AIR BAG WAS USED WHEN THE VEHICLE WAS MADE AND I THINK HONDA SHOULD REPLACE THIS AIRBAG AT THEIR COST.
PAINT IS PEELING OFF FROM THE HOOD AND THE DOORS. THIS CAR IS KEPT IN GREAT CONDITION AND WELL TAKEN CARE OF TO HAVE PAINT ISSUES. IT'S KEPT INDOORS AWAY FROM BAD WEATHER SO THIS HAS TO BE A PINT DEFECT PROBLEM. NOT HAPPY WITH HONDA IF THIS IS WHAT YOU SELL YOUR COSTUMERS THAT BUY YOUR PRODUCT.
DRIVER DOOR SLIGHTLY LIFTS AT TOP LEFT CORNER DURING WINDY CONDITIONS WHILE DRIVING ON HIGHWAY. SEEMS LIKE DOOR ALIGNMENT IS IMPROPER.
TAKATA RECALL - I RECEIVED A LETTER IN THE MAIL REGARDING THIS RECALL AND CALLED THE LOCAL HONDA DEALERSHIP TO MAKE AN APPOINTMENT. THEY WERE ABLE TO GET ME IN THE FOLLOWING WEEK , WHICH WAS TODAY NOV 20, 2018. I ARRIVED WHICH IS 30 MINS FROM MY HOUSE AND THEY INFORMED ME THAT THEY DID NOT HAVE ANY AIR BAGS AVAILABLE / THEY WERE OUT OF INVENTORY. THIS IS VERY CONCERNING TO BE BECAUSE NOW I HAVE TO WAIT AND I WILL OUT OF TOWN (TRAVELING WITH CHILDREN IN THE CAR) TO ANOTHER STATE FOR THANKSGIVING. THE DEALERSHIP IS WEST BROAD HONDA - RICHMOND, VA (804-672-9200)
TEERING COLUMN MAKES A KNOCKING NOISE WHEN TURNING. DEALERSHIP REPLACED POWER STERRING THREE TIMES AND RACK AND PINION ALONG WITH OTHER PARTS OF POWER STEERING. DEALERSHIP ALSO INDICATED THAT THIS IS A PROBLEM FOR PILOTS AND SUGGESTED I TRADE IN MY VEHICLE. CAR HAS 100,000K BUT ONLY IS DRIVEN IN TOWN 90% AND 10% HWY; ORIGINAL OWNER AND OTHERWISE IN GOOD CONDITION.). OTHERS HAVE POSTED SAME COMPLAINT WITH PILOT ONLINE. THIS CAN'T BE NORMAL WEAR AND TEAR! TO REPLACE A STEERING COLUMN SHOULD NOT BE A ROUTINE MAINTENANCE. SAFETY IS A CONCERN BUT DEALERSHIP INDICATED THAT IT SHOULD BE SAFE TO DRIVE IF REPAIRS ARE NOT DONE BUT THE NOISE WILL GET LOUDER. SEEMS TO ME THAT DEALERSHIP IS DEALING WITH THIS PROBLEM QUIET OFTEN. CONTACTED AM. HONDA CUSTOMER SERVICE AND REPORTED THIS ISSUE. THEY INDICATED THAT THERE ARE NOT SUFFICIENT NUMBER OF COMPLAINTS AND INQUIRY WILL BE CLOSED. NOT SURE IF HONDA IS LOOKING INTO WHETHER THERE IS A MANUFACTURING OR DESIGN DEFECT. FORD HAD SIMILAR ISSUES AND IT TOOK STEPS TO REPLACE THE STEERING COLUMN AT NO COST TO THE CONSUMER.
THE INSIDE REAR VIEW MIRROR HAS DEGRADED TO THE POINT WHERE THE MIRROR IS CLOUDY WITH BLACK SPOTS THAT APPEAR LIKE DIRT, BUT ARE ACTUALLY JUST THE DEGRADATION OF THE MIRROR ITSELF. I'VE SEARCHED ONLINE AND SEE THAT THIS IS A COMMON PROBLEM WITH THE 2011 HONDA PILOT.
ACCIDENT TOOK PLACE ON HIGHWAY 51. MY CAR, THE 2011 HONDA PILOT, WAS DEAMED TOTALED BY INSURANCE. NO AIRBAGS WERE DEPLOYED DURING OR AFTER THE ACCIDENT OCCURRED. I WAS PULLING OUT OF A PARKING LOT AND TRUCK WITH A STEAL BUMPER HIT ME GOING APPROXIMATELY 45MPH. THE FRONT END OF THE HONDA PILOT WAS DEMOLISHED.
GOT IN A TWO CAR COLLISION. TOTALED OUT THE HONDA PILOT 2011. HIT HEAD ON. NO AIRBAGS WERE DEPLOYED IN THE PILOT. ACCIDENT TOOK PLACE ON HIGHWAY 51 IN RIDGELAND, MS. VEHICLE WAS NOT IN MOTION, OTHER VEHICLE GOING APPROXIMATELY 45 MPH.
REAR VIEW MIRROR BECAME HAZY AFTER ONLY APPROX 2 YEARS AND IS NOW BECOMING PROGRESSIVELY WORSE. IT IS NOW HINDERING VISIBILITY THROUGH MIRROR.
WE WERE JUST INFORMED THAT OUR COMPRESSION BUSHINGS ARE SHOT ON OUR 2011 HONDA PILOT AND THAT THEY ARE NOT COVERED. WHY WOULD THIS HAPPEN SO FREQUENTLY ON PILOTS? WHY WOULD THIS NOT BE RECALLED. I COULD UNDERSTAND IF ONE OF THEM WENT, BUT BOTH AT THE SAME TIME AND BOTH WITH THE VERY SAME ISSUE SEEMS MORE OF A RECALL AND DEFECT THAN ANYTHING ELSE OR NORMAL WEAR AND TEAR. NOW I AM TOLD IT WILL COST CLOSE TO $900.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V661000 (AIR BAGS). THE CONTACT CALLED HAMILTON HONDA AT 609-528-2600 (LOCATED AT 655 US-130, HAMILTON TOWNSHIP, NJ 08691) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
WHILE LEAVING A PARKING RAMP AT A SLOW WALKING PACE HEARD A LOUD BANG, FOLLOWED BY THE STEERING WHEEL SPINNING RAPIDLY TO THE RIGHT FOLLOWED BY THE VEHICLE TURNING INTO THE EXIT DOOR FRAME. I BACKED UP, TRYING TO DETERMINE WHAT CAUSED THE LOUD BANG. NOTHING OUT OF THE ORDINARY WAS OBSERVED. UPON DRIVING FORWARD AGAIN, NOTICED THE POWER STEERING HAD FAILED. I BROUGHT IT INTO THE HONDA DEALER WHO HAD NEVER SEEN A POWER STEERING FAIL LIKE THAT. THEY REPLACED THE PUMP, BUT THAT WAS NOT THE ISSUE. THEY ARE NOW IN THE PROCESS OF CHANGING THE RACK AND PINION UNIT. THERE WAS SOME SIDEWALL SCUFFING ON THE RIGHT FRONT TIRE, WHICH INDICATED THAT I MAY HAVE BEEN RUBBING ON THE EXIT CURB, WHICH MAY HAVE BEEN TRYING TO TURN THE WHEEL TO THE RIGHT. BY HOLDING THE WHEEL STRAIGHT, THE POWER STEERING WAS PROBABLY TRYING TO PULL THE WHEEL LEFT, SO WHEN THE POWER STEERING FAILED, THE WHEEL SPUN RAPIDLY RIGHT, ACTUALLY SPRAINING MY RIGHT THUMB WHICH WAS UNDER THE STEERING WHEEL CROSS MEMBER. KIND OF A FREAK ACCIDENT, BUT THE POWER STEERING SHOULDN'T FAIL IN THIS WAY. COULD HAVE BEEN DANGEROUS IN A TURN ON A ENTRY OR EXIT RAMP WHERE THE FORCES WOULD HAVE BEEN SIMILAR TO THIS PARKING RAMP INCIDENT.
CONTINUED REPLACEMENT OF SPARK PLUGS AND BURNING TOO MUCH OIL. I'M NOW REPLACING SPARK PLUG #2 EVERY 6 MONTHS. WITHOUT NOTICE WHILE DRIVING, ALL ENGINE LIGHTS ILLUMINATE, ENGINE BEGINS TO SPUTTER AND WILL NOT ACCELERATE. NO OPTION AVAILABLE OTHER THAN TO PULL OFF THE ROAD AND WAIT FOR A TOW TRUCK. IN SOME CASES, SIMPLY THE ACT OF ACCELERATING TOO QUICKLY TO WILL CAUSE THE SAME ISSUE. VERY DANGEROUS! CAN SOMEONE PLEASE EXPLAIN WHY THE CLASS ACTION AGAINST HONDA FOR THE 2011 HONDA PILOT ENGINE MISFIRE DIDN'T INCLUDE MY VIN# YET I CONTINUE TO EXPERIENCE ENGINE MISFIRE? IT SHOULD BE APPARENT THAT THIS ISSUE WAS NOT SPECIFIC TO ONE MANUFACTURING PLANT AND THAT IT IS AN OVERALL DESIGN DEFECT. I PURCHASED MY 2011 HONDA PILOT BECAUSE I WANTED A SAFE AND RELIABLE VEHICLE. THIS ENGINE MISFIRE HAS LEFT ME SITTING ON THE SIDE OF THE ROAD WITH CHILDREN AND DOGS IN TOW. THE OPPOSITE OF SAFE AND RELIABLE WITH A $30,000 PRICE TAG. VERY DISAPPOINTED THAT HONDA ISN'T STEPPING UP TO MAKE THESE REPAIRS.
Unknown
WHEN TURNING THE STEERING WHEEL TO THE FAR RIGHT OR TO THE FAR LEFT (OR ON A SHARP TURN) AS IN MAKING A U-TURN, THERE IS A CLICKING SOUND AND VIBRATION IN THE STEERING WHEEL AND FEELS LIKE IT IS TIED TO THE AXLES OR TIRES. THIS HAS BEEN HAPPENING SINCE THE VEHICLE WAS PURCHASED BRAND NEW IN 2010. AS YOU ARE DRIVING, THERE IS A SENSATION THAT THE WHEELS ARE MOMENTARILY LOCKING UP FOR ABOUT 2 SECONDS. THIS IS NOT RELATED TO THE ECO SYSTEM. THE CAR FEELS AS IF IT IS SKIDDING OR SKIPPING AND THEN IT RESUMES TO NORMAL DRIVING. THIS HAPPENS ABOUT EVERY 5 MILES.THIS HAPPENS WHEN THE VEHICLE IS TRAVELING AT A SPEED OF 40 MILES OR HIGHER ON THE FREEWAY NOT IN STOP AND GO TRAFFIC. THIS HAS BEEN HAPPENING WITHIN THE LAST SIX MONTHS, HAD VEHICLE INSPECTED AND ALL WAS REPORTED NORMAL.
MOVING KEY BACK AND FORTH IN DRIVER'S DOOR LOCK WILL RESULT IN ENGINE REPEATEDLY TURNING OVER, EVEN WITH NO KEY IN IGNITION. ENGINE DOESN'T ACTUALLY START BUT WILL CRANK BY ITSELF. CAR DOES NOT HAVE ANY TYPE OF REMOTE START INSTALLED. VIDEO OF EXAMPLE HERE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=YEFIB2TBMJ0
DRIVING ONTO ON RAMP OF HIGHWAY FROM PRIOR HIGHWAY AT APPROXIMATE SPEED OF 30 MPH. DRIVER NOTICED A LURCH FROM FRONT OF VEHICLE. UNKNOWN PART THAT WAS INVOLVED. POSSIBLY TRANSMISSION OR FUEL LINE BUT ONLY SUSPICION WITH NO EVIDENCE LEFT TO INVESTIGATE (SEE PICTURES INCLUDED). ACCELERATION NO LONGER ENGAGING. DRIVER PULLED VEHICLE OVER TO SIDE OF HIGHWAY. DRIVER AND PASSENGER EXITED THE VEHICLE. AFTER A FEW MINUTES, NOTICED A STREAM OF SMOKE EMITTING FROM UNDER HOOD OF VEHICLE. SMALL FIRE NOTICED AT BOTTOM OF CAR. WITHIN MINUTES THE CAR WENT UP IN FLAMES. EMS EXTINGUISHED FIRE EVENTUALLY. TOTAL TIME OF INCIDENT 10-15 MINUTES.
I WAS EXPERIENCING SOME CLUNKING AND POPPING NOISES AS I TURNED MY STEERING WHEEL RIGHT OR LEFT, AS I TURNED ONTO CITY STREET; PRIVATE PARKING LOTS, U-TURNS AND SUCH. I HAD MY FATHER TEST DRIVE IT AND HE THOUGHT IT MAY BE THE CV AXLES AND HAD IT CHECKED AT AUTO AIR & AXLE, SAN ANTONIO, TX. THEY FOUND IT WAS NOT THE CV AXLES, BUT A STEERING COLUMN PROBLEM AND AS IT WAS A SAFETY ISSUE, WE SHOULD CHECK INTO ANY RECALLS. WE FOUND NHTSA ASSIGNED RECALL ID# 10V640000 ON MY MAKE AND MODEL, FRONT SUSPENSION DAMPER BOLTS AND SPINDLE NUTS - MAKING THE CLUNKING AND POPPING NOISE.
MY 2011 HONDA PILOT SHAKES GOING 80 OR MORE MILES PER HOUR. THE DASHBOARD SHAKES SO BAD THAT IT LOOKS LIKE ITS ABOUT TO POP OUT.
TAKATA RECALL. WHILE VIN CHECK DOES NOT INDICATE MY 2011 HONDA PILOT IS PART OF AN ACTIVE RECALL, I'M CONCERNED ABOUT THE LOSS IN RESALE VALUE BASED ON ALL OF THE NEGATIVE MEDIA COVERAGE/INTERNET COVERAGE AND ACTIVE RECALL AND CLASS ACTION LAWSUIT AGAINST TAKATA.
INTERIOR REAR VIEW MIRROR OF MY HONDA PILOT EX-L 2011 LOST MOST OF THE REFLECTIVE COATING/ MATERIAL. THE MIRROR IS CLEAN BUT LOOKS DIRTY AS IT LOST MOST OF THE REFLECTIVE MATERIAL. IT HAS BECOME DANGEROUS TO DRIVE WITH NO PROPER REAR VIEW MIRROR AND THE REPLACEMENT COST FOR THE MIRROR IS LITTLE OVER $850. I BROWSED ONLINE AND FOUND OUT MANY PEOPLE COMPLAINED OF THE SAME ISSUE WITH HONDA PILOT INTERIOR REAR VIEW MIRROR. PLEASE HAVE A CHECK AND HELP ALL THE HONDA PILOT OWNERS AND OTHER VEHICLES WHICH USE THE SAME PART.
The contact owns a 2011 Honda Pilot. The contact stated that the paint was peeling throughout the vehicle. The contact spoke with an independent mechanic regarding the paint. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 118,000. The contact mentioned she was concerned about the long-term effects of the paint peeling.
I NOTICE MY 2011 PILOT'S BRAKES DON'T FUNCTION NORMALLY. INSTEAD OF SMOOTH BRAKE APPLICATION THE BRAKE PEDAL 'CLICKS' WHILE BEING PRESSED AND RELEASED. BRAKES DON'T FEEL WEAK, THEY STILL STOP WELL BUT JUST THE PEDAL MAKES ME WORRY. THIS ISSUE HAS BEEN ONGOING FOR A FEW WEEKS NOW. THE PROBLEM DOESN'T GO AWAY EITHER, NO MATTER IF YOU'RE STATIONARY OR HAVE BEEN DRIVING FOR 2 HOURS THE BRAKE FEEL IS THE SAME.
NO RESPONSE TO VIN #
I PURCHASE THIS HONDA PILOT TOURING 2011 AND WOULD LIKE TO KNOW IF THERE IS A RECALL FOR AIRBAGS OR ANY OTHER MATTER.SAFETY IS MY CONCERN AND MY FAMILY.
TRANSMISSION SHUDDERS AT 40 MPH. DEALER IS AWARE, CHANGED COMPUTER SETTINGS AND TRANSMISSION AT MY EXPENSE. PROBLEM STILL EXIST AND DEALER IS AWARE OF THIS ISSUE WITH THESE VEHICLES AND HAS NO SOLUTION TO REMEDY THE PROBLEM. BOUGHT THE VEHICLE WITH 71K MILE ON 12/2/17.
GOT A NEW BATTERY 36 MINS LATER THE CAR WAS ON FIRE
TAKATA AIRBAG RECALL NOVEMBER 2017
STEERING COLUMN MAKES A KNOCKING NOISE WHEN TURNING. DEALERSHIP GIVES 2 OPTIONS--GREASE THE COLUMN ($305) AND IF THAT DOES NOT WORK THEN REPLACE STEERING COLUMN AND RACK AND PINION ($3415). DEALERSHIP ALSO INDICATED THAT THIS IS A PROBLEM FOR PILOTS AND SOME OTHER CARS["RACK AND PINION AND STEERING COLUMN ARE BINDING'" IS WRITTEN ON THE ESTIMATE] OF WHICH THEY ARE AWARE AND FOR MOST CARS GREASE IS NOT GOING TO WORK. DEALERSHIP ALSO INDICATED THAT THIS IS NORMAL WEAR AND TEAR. CAR HAS 97K BUT ONLY IS DRIVEN IN TOWN 90% AND 10% HWY; ORIGINAL OWNER AND OTHERWISE IN GOOD CONDITION.). OTHERS HAVE POSTED SAME COMPLAINT WITH PILOT ONLINE. THIS CAN'T BE NORMAL WEAR AND TEAR! TO REPLACE A STEERING COLUMN SHOULD NOT BE A ROUTINE MAINTENANCE. SAFETY IS A CONCERN BUT DEALERSHIP INDICATED THAT IT SHOULD BE SAFE TO DRIVE IF REPAIRS ARE NOT DONE BUT THE NOISE WILL GET LOUDER. SEEMS TO ME THAT DEALERSHIP IS DEALING WITH THIS PROBLEM QUIET OFTEN. CONTACTED AM. HONDA CUSTOMER SERVICE AND REPORTED THIS ISSUE. THEY INDICATED THAT THERE ARE NOT SUFFICIENT NUMBER OF COMPLAINTS AND INQUIRY WILL BE CLOSED. NOT SURE IF HONDA IS LOOKING INTO WHETHER THERE IS A MANUFACTURING OR DESIGN DEFECT. FORD HAD SIMILAR ISSUES AND IT TOOK STEPS TO REPLACE THE STEERING COLUMN AT NO COST TO THE CONSUMER.
DURING HIGHWAY DRIVING AND BRAKING FROM HIGHWAY SPEEDS A SIGNIFICANT VIBRATION IS FELT IN THE STEERING COLUMN. IT DOES NOT LEAD TO A LOSS OF CONTROL, HOWEVER IT RENDERS THE VEHICLE LESS STABLE UNDER BRAKING. THE VEHICLE HAS 75,000 MILES ON IT. WE BROUGHT IT IN FOR SERVICE AND THE LOWER ARM COMPLIANCE BUSHINGS REQUIRED REPLACEMENT. HONDA HAD ISSUED AN EXTENDED WARRANTY FOR THIS ITEM - A CLEAR INDICATION THAT THE PART IS NOT UP TO STANDARD - AND PRESUMABLY A SIGNIFICANT NUMBER OF THESE VEHICLES WILL FACE A SIMILAR PROBLEM - WHICH IF UNADRESSED COULD LEAD TO FURTHER ACCIDENTS.
MY 2011 HONDA PILOT HAS HAD A SEVERE SHUTTER WHEN ACCELERATING FROM A DEAD STOP TO UP TO 40MPH. IT HAS GOTTEN PROGRESSIVELY WORSE SINCE I BOUGHT IT IN IN 2014. IT'S NOW GOTTEN TO THE POINT WHERE JUST NORMAL ROAD DRIVING WHEN THE ECO MODE KICKS IN IT WILL ALSO SHUTTER TO THE POINT WHERE I HAVE TO ACCELERATE TO GET IT TO STOP. I ALSO FIND THERE'S EXCESSIVE OIL CONSUMPTION, EVEN HAVING TO REPLACE A MALFUNCTIONING SPARK PLUG THAT WAS COVERED IN OIL, WHICH ISN'T NORMAL EITHER. UPON CALLING THE DEALERSHIP THEY SAID THERE WAS NO RECALLS ON THIS PROBLEM SO I HAD TO REPAIR IT OUT OF POCKET. RECENTLY MY CHECK ENGINE CAME ON SO I HAD IT SCANNED THE CODES THAT CAME UP CODES P3400, P3497 WHICH I UNDERSTAND HONDA HAS ISSUED A BULLETIN (NOT A RECALL) ABOUT THESE CODES & THE EXCESSIVE OIL CONSUMPTION. HONDA IS NOT REPAIRING THESE KNOW ISSUES. I DON'T UNDERSTAND WHY IT'S BEING PUT ON THE CONSUMER WHEN IT'S A KNOW PROBLEM WITH THIS VEHICLE...VERY DISAPPOINTED IN HONDA.
LATELY I'VE NOTICED MY 2011 HONDA PILOT HAS BEEN ACCELERATING SLOWER THAN NORMAL. I'VE DONE ALL SCHEDULED MAINTENANCE BUT THE PROBLEM REMAINS. MY CAR HAS 100K MILES AND IS ALSO BURNING OIL. I THINK THE TWO ISSUES MIGHT BE CONNECTED.
MY HATCH DOOR WINDOW HAS EXPLODED FOR NO REASON WHAT SO EVER WHILE I AND 2 OTHER PERSONS WERE STANDING AND CONVERSING. WE ALL GOT CUTS AND WERE SHAKEN FROM WINDOW EXPLOSION. CAR WAS PARKED AND NOT ON OR MOVING. IT WAS VERY SCARY EXPERIENCE!
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SEAT BELT MALFUNCTIONED AND WOULD NO LONGER RETRACT TO SECURE THE PASSENGER IN THE SEAT. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.
2011 MAIN REAR VIEW INTERIOR MIRROR. THE ORIGINAL MIRROR BEGAN TO DEGENERATE OVER TIME, WITHIN 3 YEARS OF OWNING CAN, CAUSING MIRROR TO LOOSE ABILITY TO VISIBLY SEE WHAT WAS BEHIND YOU. MIRROR WAS REPLACED BY HONDA, NOW 2ND MIRROR IS DOING THE SAME THING. HONDA REFUSES TO REPLACE IT AND IGNORES THE SITUATION, INDICATING THAT WE MUST HAVE PUT SOMETHING ON IT TO CAUSE THAT. I HAVE FOUND ONLINE, UNDER PILOTEERS.ORG, THAT SHOWS MANY OTHER VEHICLES WERE EFFECTED BY THE SAME DEFECTS WHERE HONDA DID NOT LITTLE TO HELP. I FEEL YOU SHOULD LOOK INTO THIS ISSUE, AS I AM SURE ACCIDENTS HAVE HAPPENED IN THE PAST DUE TO THIS CONDITION AND HONDA IGNORES THE ISSUE AND PASSES IT OFF ON THE CONSUMER. EVERY OTHER CAR WE HAVE EVER OWNED HAS NEVER HAD ANY ISSUES WITH REAR VIEW MIRROR, AND THEREFORE MUST BE CAUSED BY THE MANUFACTURER OF THE MIRROR THAT HONDA SELECTED.
ONCE I SECURE MY SEATBELT, IT RIDES UP AROUND MY NECK AND UNDER MY RIGHT ARMPIT WITHIN 5 TO 10 MINUTES. I HAVE MOVED MY SEAT FORWARD AND BACK, UP AND DOWN AND CHANGED THE BACK TO RECLINE MORE AND LESS. THE RESULT IS ALWAYS THE SAME! NO ONLY IS THIS UNCOMFORTABLE AND REQUIRES CONSTANT ADJUSTING, BUT IT CANNOT BE SAFE.
MY WIFE WAS DRIVING AND AND CAR WENT TO PASS HER A HIT A TRACTOR COMING OTHER DIRECTION. CAR HIT HER ON DRIVERS PASSENGER SIDE SPUN HER AROUND AND SHE HIT A MAILBOX ON FRONT OF CAR THAN SLID AND HIT A TREE ON PASSENGER SIDE . NO AIR BAGS DEPLOYED. CAN'T UNDERSTAND IT.
THIS IS THE SECOND TIME MY BRAKES HAVE FAILED. THE FIRST TIME THIS HAPPENED WAS ABOUT 6 MONTHS AGO. I WAS LEAVING MY HOUSE GOING ABOUT 20MPH AND WANTED TO MAKE A RIGHT SO I APPLIED THE BRAKES, THE CAR WOULD NOT STOP OR SLOW DOWN, EVEN WITH THE BRAKE PEDAL ALL THE WAY DOWN. I HAD TO USE TO USE THE EMERGENCY BRAKE TO STOP THE TRUCK. I TURNED THE TRUCK OFF AND THEN BACK ON AND TESTED THE BRAKES BY DRIVING VERY SLOW AND BRAKING. THIS SEEMED TO CLEAR THE PROBLEM. TODAY MY TEENAGE DAUGHTER WAS LEAVING THE GAS PUMP AND NEEDED TO BACK UP. AFTER SHE PUT THE CAR INTO REVERSE, SHE TRIED TO APPLY THE BRAKES BUT THE TRUCK WOULD NOT STOP. SHE PUSHED THE BRAKE PEDAL ALL THE WAY DOWN AND WAS STILL UNABLE TO STOP THE TRUCK. SHE HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE TRUCK. I INSTRUCTED HER TO TURN THE TRUCK OFF AND THEN TURN IT BACK ON AND TEST THE BRAKES. THIS AGAIN CLEARED THE PROBLEM. I HAVE TAKEN MY CAR TO THE DEALER AND THEY HAVE NOT BEEN ABLE TO FIND ANYTHING WRONG.
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE'S DASHBOARD WAS LEAKING WATER INTO THE CABIN OF THE VEHICLE WHILE RAINING. THE FAILURE CAUSED MOLD TO FORM ON THE FLOOR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE HONDA OF CLEVELAND DEALER (2701 S LEE HWY, CLEVELAND, TN 37311; 423-478-5301) WHERE IT WAS DIAGNOSED THAT THE SEAM WHERE THE VEHICLE'S FIREWALL WAS LOCATED HAD FRACTURED. THE DASHBOARD NEEDED TO BE REMOVED SO THAT THE SEAL COULD BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 063774946. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.
P0301 THROUGH P0304 HONDA ENGINE MISFIRE SETTLEMENT HONDA MANIPULATE THE DEALER TO MAKE FALSE ALLEGATIONS AND THE VEHICLE THEY REFUSE TO REPAIR IT. I WISH TO HAVE THE TRUTH COME TO LIGHT HOW THEY REFUSE TO SERVICE AND TAKE ACCOUNTABILITY TO REPAIR THE VEHICLE. THEY RATHER NOT REPAIR IT EVEN THOUGH IT IS THERE. I WAS DRIVING AND THE ENGINE MISFIRED. I WAS FORCED TO DRIVE INTO AUTOZONE TO HAVE THEM TEST IT OUT AND THE DIAGNOSIS CAME BACK THAT I HAD TO CHANGE THE SPARK PLUGS. IN WHICH I DID BUT NOW HONDA DOES NOT WISH TO REPAIR IT.
CHANGED BRAKES AT 30,000 AND AGAIN AT 50,000, ROTORS ALSO. VEHICLE CONTINUES TO HAVE A RUBBING SOUND ON LEFT FRONT. THREE SETS OF BRAKES AND ROTORS IN 50,000 MILES.
TAKATA RECALL: WHEN MY VEHICLE IS BOTH STATIONARY AND IN MOTION; THE AIRBAG LIGHT ON THE DASHBOARD LIGHTS UP. THIS HAS OCCURRED CONSISTENTLY FOR THE LAST 2 MONTHS. TOOK CAR TO LOCAL HONDA DEALERSHIP WHICH SAID IT WAS AN ISSUE THE DRIVER SIDE AIRBAG. I CALLED HONDA AND THEY SAID MY VEHICLE HAD NO RECALL FOR DRIVER SIDE. ONLY FOR THE PASSENGER SIDE; WHICH I HAD FIXED AFTER THE RECALL IN OCTOBER 2016. ALL PUBLIC DATA THAT I HAVE SEEN SUGGESTS THAT THE DRIVER SIDE AIRBAG IS AN ISSUE. BUT HONDA WILL NOT REPLACE AT THEIR COST. VERY FRUSTRATED?
I HAD NOTICED WHILE DRIVING MY VEHICLE IT FELT AS IF THE FRONT BRAKE ROTORS WHERE WARPED DUE TO THE VIBRATION IN THE STEERING WHEEL WHILE UNDER BRAKING. I BROUGHT THE VEHICLE TO THE HONDA DEALERSHIP AND AFTER INSPECTION WAS TOLD THAT IN FACT ROTORS WHERE WARPED AND BREAK PADS WORN ALL PARTS REPLACED AND PROBLEM SEEMED TO BE CORRECTED THIS WAS DONE AT 85,000 MILES. NOW AT 98,000 SAME PROBLEM HAS RETURNED BROUGHT BACK TO DEALER AND THEY INFORMED ME NOW THAT BOTH THE FRONT COMPLIANCE BUSHINGS NEED REPLACEMENT. I HAVE CHECKED TO SEE IF THIS IS A RECALL ISSUE AND CANNOT IMAGINE IT IS NOT SEEING IT COULD HAVE CATASTROPHIC FAILURE ISSUES. PLEASE HOLD AMERICAN HONDA TO STANDARDS SET BY THE NHTSA FOR CUSTOMER SAFETY.
HONDA PILOT 2011 (<70K MILES). HAD CLUNKING SOUND FROM FRONT DRIVER'S SIDE WHEN GOING OVER BUMPS. DEALER REPLACED LEFT SHOCK ABSORBER, COVERED BY EXTENDED HONDA WARRANTY. HONDA REFUSED TO COVER THE REPLACEMENT OF THE RIGHT SHOCK ABSORBER, WHICH IS AN ISSUE DUE TO THE UNEVEN WEAR. REAR SUSPENSION WAS REPLACED ALREADY TWICE ON THIS VEHICLE. HONDA PREVIOUSLY ISSUED A RECALL FOR 2011 PILOTS, WHICH COULD CAUSE THE SUSPENSION TO FAIL AND COULD RESULT IN EXCESSIVE NOISE OR STEERING LOSS. IT IS EXTREMELY DISAPPOINTING THAT HONDA WOULD NOT COVER REPLACEMENT OF THE RIGHT SHOCK ABSORBER, WHICH IS QUITE OBVIOUSLY THE FLAW OF THIS VEHICLE.
I RECEIVED A LETTER FROM HONDA EARLY LAST SUMMER NOTIFYING ME OF THE RECALL OF MY AIRBAGS SAYING PARTS WOULD BE READY IN THE FALL AND I WOULD GET ANOTHER LETTER. SO FAR I HAVE HEARD NOTHING ELSE FROM THEM.
UNUSUAL NOISE (GRINDING/FRICTION) THAT PERSISTS WHILE THE VEHICLE IS IN MOTION. TOOK IT TO BE LOOKED AT 3 TIMES THEN THEY SAID IT WAS THE COMPLIANCE BUSHINGS. THEY SAID PREVIOUS MODELS HAVE BEEN RECALLED BUT NOT THE 2011 YET.