NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2011 Honda Pilot. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT STEERING FLUID WAS LEAKING FROM THE VEHICLE. THE CONTACT ADDED STEERING FLUID TO THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (HONDA OF SUMNER, 16302 AUTO LN, SUMNER, WA 98390, (253) 826-6800) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000. THE VIN WAS NOT AVAILABLE.
TAKATA RECALL.- IT HAS BEEN MORE THAN 60 DAYS (SINCE I RECEIVED THE LETTER FROM HONDA AND SINCE I NOTIFIED HONDA OF FORT WORTH, 3400 W LOOP 820 S, FORT WORTH, TX 76116 . I HAVE CALLED THEM SEVERAL TIMES AND THEY TOLD ME TO AVOID HAVING A PASSENGER ON THE FRONT SEAT. THIS IS NOT ACCEPTABLE; I HAVE CHILDREN AND THAT'S WHY I GOT AN SUV, CHILDREN RIDE IN THE BACK AND ADULTS IN THE FRONT. IF I AM NOT ABLE TO DRIVE OUR PILOT THE WAY IT WAS DESIGNED, I WOULD LIKE TO REQUEST AN EQUAL LOANER VEHICLE UNTIL THE AIR BAG IS FIXED. WAITING LONGER IS NOT ACCEPTABLE. RESPECTFULLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 100,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 13V016000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,033. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
EXCESSIVE OIL CONSUMPTION RESULTING IN SPARK PLUG MALFUNCTIONS. PROBLEM HAS OCCURRED DURING ALL DRIVING CONDITIONS AS WELL AS WHILE BEING STATIONARY WITH VEHICLE RUNNING.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TAKATA RECALL I HAVE REACHED OUT TO HONDA 3 SEPERATE TIMES IN RELATIONSHIP TO PROVIDING A RENTAL VEHICLE SINCE RECEIVING THE NOTIFICATION OUR VEHICLE IS PART OF THE TAKATA RECALL. THEY SUGGEST WE DO NOT HAVE ANYONE RIDE IN THE PASSENGER SEAT AS PART OF THEIR RECOMMENDATION. WITH A FAMILY OF 4 WITH TWO SMALL CHILDREN IN CAR SEATS THERE RECOMMENDATION IS NOT POSSIBLE. OUR OTHER VEHICLE THEY SUGGEST WE DRIVE IS A HONDA RIDGELINE, ALSO PART OF THE RECALL FOR THE PASSENGER SIDE AIRBAG. THERE IS ALSO NOT ENOUGH ROOM IN THE BACK TO SEAT 2 CHILDREN IN CAR SEATS ALONG WITH AN ADULT. EACH TIME WE HAVE CALLED THAT SAY THEY WILL ESCALATE THE CASE. WE HAVE YET TO HEAR A RESPONSE IN A MONTH.
TAKATA RECALL. HONDA AUTOMOBILE DIVISION SENT ME THE RECALL BUT NOW SAYS CONTACT DEALER. DEALER ORDERED PART 3 AUG. TO DATE NO PART. DEALER TAKES TRADE INS CARS REQUIRING RECALL AND SELLS THEM. I WAS TOLD SWAPPING RECALL PARTS BY THE DEALER IS AUTHORIZED. ARE MY PARTS BEING SWAPPED BY THE DEALER TO SELL TRADE INS INSTEAD OF FIXING CUSTOMERS. DEALER IS UNIVERSITY HONDA, FLORENCE AL, 35630. HONDA AUTOMOTIVE DIVISION IS RECORDINGS ONLY, DEALER HAS NO ANSWERS AND MAKES NO CONTACT REGARDING STATUS OF ORDERED PART WHILE I CONTINUE TO DRIVE AN UNSAFE VEHICLE. HONDA HAS NOT STEPPED UP TO THE PLATE ON THIS ISSUE AND ONLY PUT YOU ON TO THE DEALER WHO APPEARS MORE INTERESTED IN SELLING TRADE INS THAT FIXING CUSTOMERS' CARS. HONDA SHOULD TRACK RECALL PARTS BY VIN AND INFORM THE CUSTOMER WHEN THEIR PART HAS BEEN SHIPPED WITH EXPECTED DELIVERY DATE. AS CURRENTLY MANAGED THE CUSTOMER HAS NO WAY OF KNOWING ANYTHING ABOUT THE STATUS OF THE PART ORDERED FOR THEIR CAR BY VIN. TRUST IN THE DEALER IS NOT A VIABLE SOLUTION AS THEIR OBJECTIVE IS TO SELL CARS, HONDA HAS THE RESPONSIBILITY TO THE CUSTOMER FOR SAFE CARS AND THEY ARE FAILING. I ALSO HAVE A 2009 HONDA RIDGELINE VIN# [XXX] THAT IS SUBJECT TO THE RECALL WITH THE SAME ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 HONDA PILOT. HALF AN HOUR AFTER THE CONTACT PARKED THE VEHICLE IN THE GARAGE, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
I RECEIVED A RECALL NOTICE IN JULY 2016 ON THE AIRBAG DEFECT. I HAVE TRIED HAVING THE VEHICLE SERVICED BUT HAVE NOT HAD ANY LUCK. SEVERAL CALLS HAVE BEEN MADE TO THE LOCAL DEALER AND THEY ARE STILL UNABLE TO REPAIR MY VEHICLE. IT HAS BEEN OVER 2 MONTHS (60 DAYS) SINCE I CONTACTED THE DEALER FOR A REPAIR APPOINTMENT. ALL OF THIS TIME I MUST AVOID HAVING ANY PASSENGERS RIDE IN THE FRONT PASSENGER SEAT UNTIL THE RECALL IS PERFORMED. I AM UNABLE TO USE MY VEHICLE TO TRANSPORT MY FAMILY ON TRIPS AND THEREFORE UNABLE TO USE IT FOR ITS INTENDED PURPOSE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKETA RECALL IS AFFECTING MY ONLY VEHICLE. I TAKE MY ELDERLY FAMILY TO DOCTOR APPOINTMENTS IN THIS VEHICLE. NOTHING GOT RESOLVED FOR ME IN WEEKS AS I CAN'T TAKE MY FAMILY IN THE VEHICLE AS NO ONE CAN RIDE IN PASSENGER SEAT. HONDA ISN'T REPLYING. FEEL LIKE I'M LEFT WITH A UNUSABLE CAR WHICH I'M STILL PAYING OFF. I'M VERY UPSET!
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
WE ARE EXPECTED A WAIT OF POSSIBLY MONTHS AND FORGO USING THE PASSENGER SEAT. THIS IS UNREASONABLE SINCE WE USE OUR AUTO EVERYDAY AND MANY TIMES WITH MULTIPLE PASSENGERS WHO CAN NOT CLIMB TO THE REAR TO USE THE SMALL SEATS. ALSO, I AM SURE THAT THE DRIVER SIDE AIR BAG IS ALSO A TAKATA BAG. SHOULD WE STOP DRIVING OUR AUTO ALL TOGETHER? I THINK WE SHOULD BE GIVEN A LOANER IF THIS IS THE CASE.
TAKATA RECALL: RECEIVED LETTER FROM HONDA 7/20/16 W/RECALL NOTICE. CALLED THAT DAY TO APPLY FOR LOANER CAR. TOLD I'D HEAR BACK IN 1 WEEK. NO CALL. CALLED 8/8 TOLD WOULD HEAR THAT DAY. NO CALL. CALLED 8/24 & WAS TOLD AIR BAGS WERE AVAILABLE (DIDN'T RECEIVE LETTER TELLING ME THAT AS INDICATED IN ORIGINAL LETTER). CALLED DEALER. TOLD IT WOULD BE 1 - 2 MONTHS. CALLED HONDA 8/31 ASKING ABOUT LOANER CAR. GOT CALL BACK THAT DAY SAYING LOANER DENIED. PAID A LOT OF MONEY FOR CAR & NOT ABLE TO USE IT AS INTENDED FOR LAST 6 WEEKS AND PROBABLY ANOTHER 2 MONTHS. HONDA'S NOT TAKING CARE OF CUSTOMERS (HONDA OWNERS SINCE 1978) AS THEY SHOULD. THE MISTAKE WAS THEIRS AND THEY ARE PASSING THE PROBLEM ON TO CUSTOMERS.AND NOT DOING EVERYTHING THEY CAN TO MAKE IT UP TO THEM.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NETS CAMPAIGN NUMBER: (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VINE TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/28/16*LJ THE CONSUMER STATED THE AIR BAG WAS REPLACED IN LATE SEPTEMBER. UPDATED 11/02/16.*JB
TAKATA RECALL CONTACTED BRAHMAN HONDA 561-966-5160 ON JULY 20, 2016. LEFT A MESSAGE FOR MYRA IN RECALL DEPT STATING WE RECEIVED A NOTICE STATING THE PASSANGER SIDE AIRBAG INFLATOR WAS RECALLED. SPOKE WITH MYRA LATER THAT DAY, GAVE HER VIN OF THE PILOT AND REQUESTED REPAIR. SHE STATED THAT IT WAS TAKING UNTIL THE "END OF SUMMER" BEFORE CAR PART WOULD BE IN. SHE STATED OUR INFORMATION WAS PUT INTO THE SYSTEM AND PART WAS ORDERED. CALLED BRAHMAN HONDA THE BEGINNING OF SEPTEMBER AND TOLD PART WAS STILL NOT IN BUT THEY WOULD CALL US WHEN IT WAS. 66 DAYS LATER AND STILL NO PART, NO CALL, NO REPAIR.
TAKATA RECALL HONDA IS REFUSING TO CALL ME IN REGARD TO THIS RECALL, AND SPECIFICALLY TO DISCUSS OPTIONS FOR ALTERNATIVE TRANSPORTATION. O I RECEIVED A RECALL LETTER FROM HONDA IN JULY 2016, INSTRUCTING ME TO NOT USE THE FRONT PASSENGER SEAT. O I CONTACTED THEM ON 7/19/2016, AND THEY SAID THAT A CASE MANAGER WOULD CALL ME BACK, BUT NO SUCH CALL CAME. O I CALLED THEM BACK ON 8/5/2016. THEY TOLD ME A CASE MANAGER WOULD CALL ME BACK, BUT AGAIN, NO SUCH CALL CAME. THEY TOLD ME MY CASE NUMBER IS 04888305. THEY ALSO TOLD ME TO CALL MY DEALER, WHICH I DID, (THEY SAID THAT PARTS ARE BACK ORDERED, WITH NO DELIVERY ESTIMATE, AND MEANWHILE, I'M STILL USING THE FRONT SEAT. O I CALLED THEM BACK ON 8/22. THIS TIME, THEY SENT AN INTERNAL MESSAGE TO THE CASE WORKER, MARKING THIS CASE AS URGENT, BUT AGAIN, NO CALL BACK HAS TAKEN PLACE. SO, IN SUMMARY, IT HAS BEEN 45 DAYS SINCE MY FIRST PHONE CALL TO HONDA, AND I STILL HAVE RECEIVED ZERO RESPONSE. AT THIS POINT, IT APPEARS THAT HONDA IS REFUSING TO CALL ME REGARDING THIS AIRBAG RECALL. DUE TO MY LARGE FAMILY, I AM FORCED TO USE THE FRONT SEAT, AND THIS PUTS MY FAMILY AT RISK. I WANT TO DISCUSS WITH THEM THE AVAILABILITY OF ALTERNATIVE TRANSPORTATION WHILE WE ARE WAITING FOR THE PARTS TO ARRIVE.
TAKATA RECALL: I RECEIVED NOTICE JULY 2016 OF THIS RECALL AND IMMEDIATELY CONTACTED MY DEALERSHIP WHO ORDERED THE NECESSARY PARTS ON JULY 19, 2016. I HAVE BEEN CALLING THE DEALER WEEKLY TO CHECK ON THE PARTS ARRIVING. AS OF THIS WEEK, THE PARTS HAVE STILL NOT COME IN AND NOT BEING ABLE TO USE THE PASSENGER SEAT HAS CAUSED A SIGNIFICANT INCONVENIENCE WITH MY JOB AND MY FAMILY.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA INFLATORS. RECEIVED LETTER ABOUT RECALL IN JULY 2016. WAITING TO GET INFLATORS REPLACED. WENT TO DEALER STATED WHEN PARTS COME IN. WILL BE NOTIFIED BY SUPERIOR HONDA. HONDA SUGGEST THAT YOU AVOID HAVING A PASSENGER SIT IN THE FRONT PASSENGER'S SEAT UNTIL RECALL REPAIR HAS BEEN PERFORMED. STILL WAITING!
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) WAS RECEIVED IN JULY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I RECEIVED A NOTICE FROM HONDA AUTOMOBILE DIVISION, SAYING I HAVE A RECALL ON MY CAR. THE AIR BAGS ARE DEFECTIVE, AND A DANGEROUS HAZARD TO MY FAMILY! AND SHOULD REPAIRED BY HONDA. I HAVE TAKEN MY CAR TO THE THE DEALER AND THEY SAID THEY WILL CONTACT ME AS SOON AS THE PARTS A IN. THIS WAS BACK IN JULY OF 2016! I HAVE NOT RECEIVED A CALL! I HAVE MADE SEVERAL TRIPS TO THE DEALER AND EACH TIME THEY SAID THE SAME THING IT SHOULD BE JUST A COUPLE OF DAYS. I TRIED TO CONTACT THEM ON 9/15/2016 AND I STILL GET THE SAME ANSWER. I CALLED HONDA AMERICA AND THEY SAID THE PARTS ARE ON BACK ORDER. I THEN LISTEN TO A MESSAGE FROM BRUCE SMITH S.V.P. SAYING THIS IS SOMETHING I SHOULD NOT TAKE LIGHTLY.! NEEDLESS TO SAY, I AM VERY FRUSTRATED AND ANXIOUS, AS THIS IS A VERY SERIOUS LIFE OR DEATH SITUATION! I AM VERY CONCERNED FOR THE SAFETY OF MY FAMILY ....
TAKATA RECALL TAKING TOO LONG TO REPAIR
TAKATA RECALL - AFTER MULTIPLE ATTEMPTS TO HAVE THE DEALER FROM WHOM THE VEHICLE WAS PURCHASED REPLACE THE AIRBAG, WE'VE BEEN REPEATEDLY TOLD "THEY'LL LET US KNOW WHEN THEY ARE AVAILABLE". GIVEN THE TIME WHICH HAS PASSED SINCE THE RECALL WAS ANNOUNCED, THIS IS NO LONGER AN ACCEPTABLE RESPONSE. WE NEED YOUR ASSISTANCE WITH HONDA TO HAVE THE SAFETY REPAIRS RELATED TO THE AIR BAG PERFORMED.
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/17/17*LJ UPDATED 08/22/2017 *JS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE SUNROOF SPONTANEOUSLY CRACKED WHILE DRIVING ON A CITY STREET. WHEN I TOOK THE CAR TO THE DEALERSHIP, ONE OF THE MECHANICS MENTIONED THAT THIS WAS A COMMON PROBLEM. NEVERTHELESS, I HAD TO PAY FOR THE ENTIRE REPLACEMENT. THE SUNROOF IS REGULARLY EXPOSED TO THE SUN BECAUSE THE 2011 PILOT DOES NOT HAVE A RETRACTABLE OUTER COVER LIKE MOST OTHER CARS HAVE.
MY WIFES HONDA PILOT 2011 HAS A SEVERE SHUTTER WHEN EXCELARATING FROM A DEAD STOP UP TO 50 MPH. IT NOW HAS APPROXIMATELY 119000 ON IT BUT HAS BEEN DOING THIS FOR ABOUT A YEAR AND THIS SHUTTER OR MISSING CONDITION IS GETTING WORSE. I HAVE READ REVIEWS AND SEEMS TO BE A PROBLEM HONDA HAS HAD FOR SOME TIME. WHAT CAN HONDA DO TO CORRECT THIS PROBLEM FOR ALL OF US?
WHEN VEHICLE CROSSING THROUGH A FEW INCHES DEPTH OF WATER PUDDLE, THE STEERING WHEEL WAS SUDDENLY LOCKED WITH ODD NOISE AND FLASHING BATTERY WARNING. THIS HAPPENED SEVERAL TIMES AND COULD CAUSE FATAL ACCIDENT. THE STEERING WHEEL RESUMED OPERATION AFTER TURNING OFF ENGINE AND RE-START.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
HONDA ISSUED TECHNICAL SERVICE BULLETIN (TSB #11-033) RELATED TO EXCESSIVE ENGINE OIL CONSUMPTION AND THE MAKE AND MODEL OF MY CAR AND VIN WAS IN THE RANGE OF THE VINS AFFECTED. I HAD TO REPLACE PISTON RINGS AND SPARK PLUGS TO FIX THE PROBLEM. WHEN I CONTACTED HONDA, I WAS TOLD THAT MY PARTICULAR VIN WAS NOT INCLUDED IN THOSE AFFECTED EVEN THOUGH I WAS EXPERIENCING THE SAME EXACT PROBLEM BECAUSE MY PARTS WERE NOT LISTED AS COMING FROM THE SAME MANUFACTURER. IF I'M STILL HAVING THE SAME ISSUE; MAYBE THERE IS MORE THAN ONE HONDA MANUFACTURER THAT IS AT THE ROOT OF THIS PROBLEM!
WHILE DRIVING ON A CITY STREET OUR HONDA PILOT WAS IN A COLLISION WITH A 2003 HONDA CIVIC CAUSING $10,500 IN DAMAGES. THE AIR BAGS DID NOT DEPLOY. THE PILOT IS NOW IN REPAIR AND WE DO NOT KNOW HOW TO HAVE THE AIRBAGS CHECKED, REPLACED OR REPAIRED BUT DO NOT FEEL WE SHOULD BE RESPONSIBLE FOR ANY COSTS INCURRED.
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING BLACK OIL FROM THE FRONT DRIVER SIDE BUSHING. IN ADDITION, THE STEERING WHEEL HESITATED TO TURN LEFT OR RIGHT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT PROVIDED.
EXPERIENCING THE SAME ISSUE MANY 2011 PILOTS ARE REPORTING- EXCESSIVE VIBRATION ON THE STEERING COLUMN WHEN BREAKING OVER 60MPH. WE WERE RATHER FORTUNATE IN THAT OUR RELIABLE AUTO REPAIR SERVICE MAN TOLD US THAT A CAR WITH THIS LOW MILEAGE SHOULD NOT HAVE ROTORS ISSUES- THAT THIS IS DEFINITELY A MANUFACTURERS DEFECT AND TO CHECK WITH A HONDA DEALER. SO WE CALLED THE DEALER WE PURCHASED THE CAR FROM AND HE SAID THEY CALLED HONDA AND THERE ARE NO PROBLEMS. SO I FOUND THIS WEB SITE- I COPIED AND PASTED OVER 7 FULL PAGES OF COMPLAINTS REGARDING THIS ISSUE. SO HONDA IS BLIND SIDING US AND I WILL SHOUT RATHER LOUDLY BECAUSE THIS IS RIDICULOUS. DO THEY NEED TO HAVE HUNDREDS OF REPORTED FATALITIES LIKE THE AIRBAGS BEFORE THEY FIX IT.I WILL NOT DRIVE THIS CAR ON THE HIGHWAY UNTIL THEY FIX IT.
BOUGHT A 2011 HONDA PILOT APPROXIMATELY A YEAR AGO. RIGHT OFF NOTICED IT HAD A WEIRD SMELL TO IT. COULD NOT TRACK IT DOWN. WELL ABOUT A MONTH AGO IT RAINED FOR ABOUT FIVE DAYS STRAIGHT. THAT IS WHEN WE NOTICED THE FLOORBOARDS WERE SOAKING WET. TRIED TO LOCATE THE LEAK AND FIRST FOUND THE WINDSHIELD WAS CRACKED SO WE HAD IT REPLACED. NO LUCK THERE. PULLED UP THE CARPET IN THE FRONT DRIVER SIDE AND IT WAS FULL OF WATER AND MILDEW/MOLD. THIS WAS AN ISSUE WHEN WE BOUGHT THE CAR AND WE WERE NOT INFORMED OF IT. YOU CAN TELL FROM HOW MUCH MOLD AND MILDEW THAT THIS IS NO NEW PROBLEM. TRIED TO RESEARCH IT ONLINE AND THIS IS NO ISOLATED ISSUE. MANY PEOPLE ARE HAVING THIS ISSUE WITH THE 2011 PILOT. THIS IS A SAFETY ISSUE BECAUSE WET SHOES CAN SLIP ON SLICK WORN OUT PEDALS, AND THEN YOU HAVE AN ACCIDENT. STILL TO DATE HAVEN'T FOUND LEAK AND HONDA JUST WANTS TO CHARGE TO "FIX" THE ISSUE AND THE NEXT TIME IT RAINS THE FLOORBOARD IS FULL OF WATER AGAIN.
2011 PILOT TOURING WITH 75K MILES ONE IT STARTED SHAKING WHEN BREAKING AT HIGHWAY SPEEDS A FEW MONTHS AGO. TOOK IN FOR SERVICE AND ASKED THEM TO CHECK ON THE CAUSE OF THE SHAKING, AND THEY REPLACED BUSHINGS AS PART OF THE EXTENDED WARRANTY, CLAIMING THAT WOULD FIX THE PROBLEM. IT DID NOT AFFECT THE SHAKING AT ALL. I THEN TOOK TO FIRESTONE FOR TIRES AND BREAKS, WHO IDENTIFIED A BUSTED LOWER LEFT TIE ROD AND GAVE ME AN ESTIMATE OF $1100 TO FIX. IT ONLY HAS 75K MILES ON IT, WHY THESE SUSPENSION/BREAKS/WHEEL ISSUES ALREADY?? MY VEHICLE SHAKES VIOLENTLY WHEN I BREAK AND I FEEL IT IS UNSAFE FOR ME AND MY CHILDREN. THIS SHOULD BE A RECALL, BUT THE LABOR IS EXTREMELY EXPENSIVE BECAUSE THE ENTIRE ASSEMBLY HAS TO BE DISASSEMBLED. I HAVE BEEN A LIFELONG HONDA IS VERY WRONG HERE.
I JUST PURCHASED MY 2011 LESS THAN 30 DAYS AGO. I HAVE ONLY DRIVEN IT ABOUT 5 TIMES THE PROBLEM IS WITH A KNOCKING NOISE WHEN YOU DRIVE OVER BUMPS. WHEN I PURCHASED THE CAR IT WAS A RAINY NIGHT AND YOU COULD NOT HEAR ANYTHING LIKE THAT BECAUSE THE CAR AND THE ROAD WAS WET. NOT THAT IT IS DRY YOU HEAR IT AT EVERY SMALL BUMP IN THE ROAD. TOOK TO SERVICE TO FIND THAT THE COMPLIANCE BUSHINGS ARE CRACKED AND IT WILL ALSO NEED STRUTS. THIS IS CRAZY A CAR LESS THAN 5 YEARS OLD NEED THIS ALREADY. HONDA HAS TO KNOW ABOUT THIS PROBLEM WHY WONT THEY FIX THIS. THEY HAVE A SERVICE BULLETIN ABOUT IT. YOU ARE LOOKING AT ALMOST $1500 TO HAVE THESE 2 PROBLEMS FIXED. I HAVEN'T SEND IN MY 1ST CAR PAYMENT. THIS IS JUST CRAZY. I AM NOT HAPPY ABOUT THIS AT ALL. THIS IS SOMETHING YOU WOULD NEVER SEE OR KNOW UNTIL YOU TAKE THE CAR TO A SERVICE CENTER. THIS IS A KNOWN PROBLEM HONDA FIX THIS. YOU ARE LOSING YOUR LOYAL CUSTOMERS BEHIND THINGS LIKE THIS
SOME TIMES WHEN TURN ON MY PILOT THE SRS LIGT STAY ON IN THE DASH BORD FOR MY WHOLE RATITE AND ANOTHER TIMES DOES NOT STAY ON JUST FOR AROUND 5 SECONDS I DON'T KNOW WHAT IS THAT BUT THE LIGTH IS RED AND THATS MEAN DANGER AND SOMEONE TOLD ME THATS SOMETHING ABOUT THE AIRBAG. I BOUGHT THIS CAR IN NOVEMBER 2016
THE CAR STUTTERS WHEN YOU HIT THE GAS. THEY TOLD ME IT IS THE SPARK PLUGS AND THAT THERE IS A RECALL BUT NOT FOR MY VIN# ????? SAME CAR AND YEAR AS THE RECALL STATES. IT IS THE SAME ISSUES AS THE CARS THAT HAVE THE RECALL VIN#.
PURCHASED 2011 HONDA PILOT EX-L NEW IN MID-2010. FOR THE PAST SEVERAL MONTHS, WE FELT A SHUDDER IN THE TRANSMISSION AT/AROUND 25 MPH WHEN ACCELERATING LIGHTLY FROM A FULL STOP. GOT PROGRESSIVELY WORSE OVER TIME; EVEN PASSENGERS NOTICED IT. CAR IS JUST UNDER 5.5 YEARS OLD WITH 72K MILES ON IT. DEALER CHECKED, SAID THE TORQUE CONVERTER HAD FAILED AND WOULD COST $1,900 TO REPLACE. STATED THE NEW T/C HAD A 'FIX' THAT CORRECTED AN EARLIER, KNOWN PROBLEM?! AFTER REPLACING THE TRANSMISSION AND/OR TORQUE CONVERTER ON MY 2000 ACURA TL THREE TIMES AND ONCE ON TWO PREVIOUS HONDA PRELUDES, I SAID I'D HAD ENOUGH WITH HONDA AND DEMANDED FOR IT BE REPAIRED FOR FREE. I'VE SEEN A PLETHORA OF COMPLAINTS ON-LINE ABOUT 2009-2011 PILOTS AND ODYSSEY TRANSMISSIONS AND T/C'S SO HONDA OBVIOUSLY HASN'T FIXED THE TRANSMISSION PROBLEMS THAT PLAGUED EARLIER MODELS, INCLUDING TL'S, ACCORDS AND CRV'S. WE FINALLY SETTLED ON $500 BUT THIS WILL BE MY LAST HONDA/ACURA PRODUCT. HELLOTOYOTA/LEXUS AND MAZDA!