NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2013 Honda Pilot. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT NOTICED THAT LARGE PATCHES OF PAINT WERE PEELING OFF THE VEHICLE. THE CONTACT STATED THAT THE PAINT WAS CRACKING RIGHT ABOVE THE WINDOW ON THE ROOF OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
THE SRS MODUAL IS DEFECTIVE SO I HAVE NON WORKING AIR BAGS AND THE LEFT SEAT BELT IS DEFECTIVE. HONDA SAYS THE WILL FIX THE SEAT BELT BOT NOT THE SRS MODUAL.
I HAVE NOTICED FOR SOME TIME THAT THE FRONT DRIVER SIDE SEEMS TO SHAKE A LITTLE WHEN DRIVING. IT APPEARS THAT THERE IS A LEAK IN THE WHEEL BEARING. HOWEVER, THIS IS NOT THE FIRST TIME I'VE HAD AN ISSUE WITH THE WHEEL BEARING IN THE VEHICLE. A YEAR AGO, WHEN I DROVE ON THE HIGHWAY, I COULD NOT TURN THE WHEEL. I HAD TO PULL OVER, RE-START THE CAR TO TAKE IT TO THE DEALER. THE WHEEL BEARINGS WERE WORN DOWN AT THAT TIME. IT WAS REPLACED THEN AND NOW, ABOUT A YEAR LATER, I HAVE A LEAK.
A LARGE PATCH OF PAINT PEELED OFF THE ROOF OF MY CAR OVERNIGHT WHILE IT WAS PARKED IN MY DRIVEWAY, BETWEEN THE WINDSHIELD AND MOONROOF, AND HAS INCREASED IN SIZE OVER THE LAST WEEK, CONTINUING TO PEEL AS I DRIVE.
FRONT SUSPENSION REAR LOWER ARM COMPLIANCE BUSHING FAILURE, LEAK. BOTH LEFT AND RIGHT SIDES STARTED AT THE SAME TIME. NOTICED AT ROUGHLY 45K MILES. COMMONLY KNOWN ISSUE WITH HONDA PILOT. TSB BULLETIN IS OUT BUT CANNOT LOCATE.
WHEN DRIVING ON THE HIGHWAY BETWEEN THE SPEED OF 60-80 MPH, THE STEERING WHEEL SHAKES VERY NOTICEABLY MAKING IT VERY UNCOMFORTABLE TO DRIVE WITH THE VIBRATION. I HAVE HAD TIRES REPLACED AND THE WHEELS REBALANCED AND NOTHING SEEMS TO FIX THE PROBLEM. I HAVE BEEN DEALING WITH THIS FOR MONTHS AND NO SERVICE STATION IS ABLE TO FIX THE PROBLEM. FEARING THAT SOMETHING MAY HAPPEN WHEN DRIVING ON THE HIGHWAY OR WHEN MY CHILDREN DRIVE THE CAR. SAFETY IS MY NUMBER ONE CONCERN WHEN GETTING INTO A VEHICLE AND IT IS VERY UPSETTING THAT I BOUGHT A BRAND NEW CAR TO AVOID THE UNKNOWN PROBLEMS OF A USED VEHICLE. UPON DOING SOME RESEARCH ON THE INTERNET TO FIND A SOLUTION TO MY PROBLEM, I HAVE DISCOVERED THAT EVERY HONDA PILOT OWNER IS COMPLAINING ABOUT THE SAME ISSUE AND THAT HONDA DOES NOT WANT TO FIX THE PROBLEM.
MOTOR LOST A CYLINDER AT 85,000 MILES DRIVING AT 60 MPH.
I HAVE A 2013 HONDA PILOT EX 4WD WITH 52,610 MILES ON IT. IN VERY COLD WEATHER (AROUND 5 DEGREES F OR LESS) THE BRAKES DON'T FUNCTION CORRECTLY WHEN THE CAR IS FIRST STARTED. THERE IS A LOT OF PEDAL RESISTANCE AND IT ONLY GOES DOWN ABOUT A THIRD OF THE WAY OR LESS. DURING THIS TIME, THE BRAKES ARE BARELY ENGAGING (IT TAKES 3 FEET TO MAKE A STOP THAT WOULD NORMALLY ONLY TAKE 6 INCHES). THEN SUDDENLY THE PEDAL WILL GO DOWN ALL OF THE WAY AND THE BRAKES WILL BE WORKING. SOMETIMES IT CORRECTS ITSELF ALMOST RIGHT AWAY ON THE FIRST PUSH, OTHER TIMES IT TAKES SEVERAL MINUTES TO CORRECT. IN ALL BUT ONE OCCASION, THIS HAPPENED WHILE PARKED, HOWEVER, IT HAS HAPPENED ONCE ON THE ROAD ON AN EXTREMELY COLD (SUB 0 F) DAY (NOTABLY ON THAT DAY IT HAD BEEN STORED INSIDE OVERNIGHT PRIOR TO THE TRIP). NOTE THAT THIS IS NOT AN ABS TYPE EXPERIENCE (WHERE YOU ARE PUSHING THE PEDAL HARD BECAUSE THE ABS IS ACTIVATING) ' IN MY CASE THE PEDAL IS BARELY GOING DOWN, AND THE BRAKES ARE BARELY ENGAGING. THE VEHICLE HAS BEEN TWICE INSPECTED BY A HONDA DEALER, AND THEY REPLACED THE BRAKE FLUID AND BOTH FRONT AND REAR BRAKE PADS, BUT IT STILL HAPPENS. THE CHALLENGE IS THAT IT DOES NOT HAPPEN ALL OF THE TIME, SO IT IS HARD TO DUPLICATE FOR THE DEALER. BASED ON A WEB SEARCH, IT APPEARS THAT OTHERS HAVE EXPERIENCED THE PROBLEM: HTTP://WWW.PILOTEERS.ORG/FORUMS/82-2012-2015-PILOT/147306-COLD-WEATHER-BRAKES.HTML HTTP://WWW.PILOTEERS.ORG/FORUMS/114-2016-THIRD-GENERATION-PILOT/141257-HARD-BRAKE-PEDAL-MORNING.HTML
WHILE DRIVING IN THE FREEWAY WITH MY FAMILY, THE RADIATOR BLEW UP AND SPILLED THE FLUIDS INSIDE THE ENGINE COMPARTMENT OR HOOD THERE WAS SMOKE COMING OUT OF THE COMPARTMENT A MESSAGE POPPED UP ON THE DASHBOARD SAYING ENGINE IS OVER HEATING AND IT STOPPED. THIS CAR ONLY HAS AROUND 46000 MILES ON THE CAR. IT SEEMS LIKE HONDA ISSUED RECALL FOR RADIATOR PROBLEMS ONLY ON 2017 HONDA PILOTS. BUT, THIS PROBLEM SEEMS TO EXIST IN OTHER OLDER MODELS ALSO. IT IS SAFETY ISSUE. IT IS VERY IMPORTANT THAT HONDA AND NHTSA LOOK CAREFULLY INTO THIS PROBLEM, ISSUE RECALL FOR OTHER OLDER MODELS AND FIX THE PROBLEM TO SAVE SOME LIFE'S.
RECEIVED A RECALL LETTER IN THE MAIL. DO I JUST TAKE IT TO THE NEAREST HONDA DEALERSHIP TO HAVE REPAIRED? WILL THERE BE ANY OUT-OF-POCKET COSTS, AND IS THIS SOMETHING THAT WE'LL BE REIMBURSED FOR IN THE FORM OF A RENTAL CAR UNTIL IT'S FIXED? WE ALSO LEASE A 2015 NISSAN LEAF. VIN: [XXX]. WE RECEIVED A LETTER IN THE MAIL FOR THIS CAR AS WELL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2013 HONDA PILOT. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO NARDY HONDA (559 MIDDLE COUNTRY RD, ST JAMES, NY), BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
THE ROOF AND PART OF CAR ABOVE THE WINDSHIELD AND MOONROOF IS OXIDIZING AND IT LOOKS TERRIBLE. I KEEP READING IT'S BECAUSE OF THE POOR QUALITY PAINT USED ON CERTAIN HONDA. I HEARD OF A RECALL FOR OTHER HONDA MODELS AND YEARS AND OF COURSE MINE IS NOT INCLUDED IN THE RECALL. HONDA, I FEEL, NEEDS TO RECALL AND RE-PAINT THESE VEHICLES. I TAKE GOOD CARE OF MY PILOT--IT'S PARKED IN GARAGE, GETS WASHED AND WAXED REGULARLY AND AM THOROUGHLY DISGUSTED AT HOW IT LOOKS AND HONDA'S LACK OF EMPATHY.
"TAKATA RECALL" INFLATORS / AIRBAGS: AS PER NOTICE IN MAIL FROM TK HOLDINGS, INC., ET AL., WE CONTACTED THE HONDA DEALERSHIP IN ARLINGTON TX 'VANDERGRIFF HONDA & MADE APPOINTMENT TO MEET WITH SERVICE ADVISOR/REP. HOWEVER WHEN HE LISTED OUR VIN HE STATED ([XXX]) THAT ONLY 2 RECALLS WERE ISSUED ON OUR 2013 HONDA PILOT BUT NOT PERTAINING TO OUR VEHICLE'S AIRBAGS.. SO WOULD U PLEASE INVESTIGATE THE SUBJECT AS WE ARE SENIORS IN OUR AGE 70+ YEARS & VERY NERVOUS IN DRIVING OUR HONDA IN CASE OF ACCIDENT. YOUR WEBSITE LISTED UNDER 'SAFERCARS.GOV' STATES 'RIVETS DEFECTS' IN OUR MODEL 2013 PILOT BUT THE DEALERSHIP INSISTED THERE IS NO RECALL ON THE TAKATA AIRBAGS/INFLATORS FOR OUR MODEL YEAR 2013 HONDA PILOT FWD. YOUR FURTHER PROPER REVIEW IN FINDING OUT WHO IS TELLING THE TRUTH OR ANSWER W/BE APPRECIATED. THANKS IN ADVANCE FOR YOUR REPLY, & OUR BEST REGARDS. [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
THE PAINT ABOVE THE WINDSHIELD IN THE CENTER JUST FLAKED OFF. THE AREA IS APPROX. 6"X8" AND THE BARE METAL IS SHOWING.
THE ENGINE IS BURNING EXCESSIVE AMOUNTS OF OIL. 1 QUART EVERY 1,000 MILES
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V661000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KUNI HONDA ON ARAPAHOE (LOCATED AT 10750 E ARAPAHOE RD, CENTENNIAL, CO 80112, 720-636-7000) WHO STATED THAT THE PART WAS NOT AVAILABLE AND THE VEHICLE DID NOT NEED THE RECALL REPAIR PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE LOCKS WORK INTERMITTENTLY AND THE TAILGATE LOCKS AT INOPPORTUNE TIMES. THE DASH CAMERA WORKS OFF AND ON AS WELL AS THE LOCKS IN THE CAR. IT IS UNSAFE FOR MY CHILDREN BECAUSE THEY CAN GET LOCKED IN THE CAR.
ELECTRICAL ISSUE WHILE STATIONARY AND EXTREME VIBRATIONS WHILE DRIVING.
IT WAS A SUNNY AND VERY HOT DAY, TEMPERATURES ABOVE 90 DEGREES. THE VEHICLE WAS PROCEEDING WEST ON A 2 LANE IN TOWN STREET, WITH NO CURBS, WITH ONE VEHICLE IN FRONT, STOPPED AT THE INTERSECTION TO A 2 LANE HIGHWAY. AS THE VEHICLE WAS APPROACHING THE RAILROAD TRACKS, WITH A SLIGHT INCLINE, THE DRIVER APPLIED THE BRAKES FOR THE STOP SIGN AFTER THE RAILROAD TRACKS. AS THE DRIVER APPLIED THE BRAKES, THE CAR ACCELERATED TOWARDS THE HIGHWAY. AT THIS POINT, THE DRIVER SAID, 'IT'S NOT STOPPING'IT'S NOT STOPPING.' TO THE OVER 2 PASSENGERS OF THE CAR. THERE WAS A CAR IN FRONT OF THE CAR, WAITING TO TURN ONTO THE HIGHWAY AND CAR GETTING READY TO CROSS THE HIGHWAY, AS WELL AS A CAR ON THE HIGHWAY NEAR THE INTERSECTION. THE DRIVER CONTINUED TO APPLY THE BREAKS WITHOUT THE CAR BREAKING AND VEERED TO THE LEFT TO TRY TO AVOID THE CAR IN FRONT. AS THE CAR ACCELERATED, IT HIT THE CAR IN FRONT AND BOUNCED OFF THE LEFT BACK BUMPER OF THE CAR IN FRONT AND CAME TO A STOP. THEY CARS WERE NOT MOVING AT A HIGH RATE OF SPEED BUT THE CAR IN QUESTION WAS NOT STOPPING EVEN WITH THE BREAKS APPLIED, FOOT ON THE BRAKE PETAL, FOOT NOT ON ACCELERATOR. IT WAS ACCELERATING. THE CAR WAS PUT INTO PARK. THE CAR SEEMED TO 'HAVE A MIND OF IT'S OWN' NOT BREAKING BUT ACCELERATING. THERE WAS AN UNKNOWN CAUSE FOR THIS AS OF THIS TIME. A COUNTY DEPUTY WAS IN THE AREA AND CAME OVER TO THE ACCIDENT.
PAINT IS PEELING AND CHIPPING ON THE ROOF. VEHICLE IS GARAGED DAILY OUT OF THE SUN AND WHETHER.
THE PAINT ON MY WHITE 2013 HONDA PILOT BEGAN TO FAIL IN 2017. THE PAINT HAS FAILED AND WAS LITERALLY PEELING OFF IN SHEETS BETWEEN THE WINDSHIELD AND MOONROOF. IT'S VERY CLEAR THIS IS A MANUFACTURING ISSUE SINCE THERE ARE THOUSANDS OF WHITE HONDA VEHICLES EXPERIENCING PAINT FAILURE.
WHEN VEHICLE HITS "WASH BOARD" AREAS SUCH AS SMALL INDENTATIONS IN PAVEMENT OR SMALL POTHOLES IT GOES AIRBORNE(65-70 MPH) AND WHEN IT COMES DOWN THE BACK WHEELS AREN'T TRACKING THE FRONT WHEELS CAUSING VEHICLE TO LURCH TO ONE SIDE OR OTHER. DEALER SAYS THAT IS JUST THE WAY PILOTS ARE, TOP HEAVY, ETC. SAID BUSHINGS, SHOCKS, ETC ARE OK. VEHICLE JUST DOESN'T FEEL SAFE. TO ME IT COULD LOSE CONTROL IN WET WEATHER!
AFTER ONLY 25000 MILES, WHEN BRAKING, STEERING WHEEL VIBRATES EXCESSIVELY. STOPPING VEHICLE FROM HIGHER SPEEDS DANGEROUS AS CAR STEERING BECOMES UNSTEADY. DIAGNOSED WARPED FRONT ROTORS. NORMAL CITY DRIVING. REPLACED ROTORS AND PADS. VIBRATION IS NOW GONE.
WIFE HAD TO PULL OVER ON HER WAY BACK FROM DROPPING MY DAUGHTER OFF AT DANCE DUE TO CHECK ENGINE LIGHT COMING ON AND FRONT OF CAR SHAKING NOTICEABLY. CAR WAS NOT DRIVEABLE DUE TO SAFETY AND CONCERN OF FURTHER DAMAGING ENGINE AND HAD TO BE TOWED TO MECHANIC, WHO DIAGNOSED THE ISSUE AND RECOMMENDED THE CAR BE TAKEN TO DEALER AS IT'S A KNOWN ISSUE UNDER SERVICE BULLETIN 13-082. DEALER REPLACED PISTON RINGS AND SPARK PLUGS 1-4 AT NO CHARGE. HOWEVER, I HAD TO PAY FOR TOW AND INITIAL DIAGNOSIS FROM MY NON-HONDA DEALER MECHANIC. SUFFICE TO SAY WE'RE NOT HAPPY THIS IS HAPPENING AS WE'RE STILL PAYING THE CAR OFF AND WOULD NOT HAVE BOUGHT OUT THE LEASE LAST YEAR HAD WE KNOWN OF THIS ISSUE, WHICH WAS KNOWN BY HONDA BEFORE WE BOUGHT OUT THE LEASE.
BRAKING AT HIGHWAY SPEEDS, 5-70MPH, CAR SHAKES LIKE CRAZY, ROTORS ARE WARPED AFTER 25000 MILES. WHEN APPLYING BRAKES THE CAR FRONT END SHAKES VERY BADLY. ROTORS ARE HONDA OEM.
THE REAR PASSENGER DOORS HAVE A SAFETY ISSUE. EVERYTIME WE OPEN A DOOR TO GET IN OR OUT OF THE VEHICLE, THE DOOR IMMEDIATELY CLOSES. I BELIEVE IT IS A DOOR CHECK ISSUE. THIS IS CONCERNING BECAUSE WHEN TRYING TO GET SMALL KIDS IN AND OUT , THE DOORS DO NOT STAY OPEN, EVEN IF WE ARE ON COMPLETELY FLAT GROUND. ALSO WHEN TRYING TO GET OUT OF THE 3RD SEAT ROW, THE DOOR CLOSES ON ONES FACE, CAUSING ANOTHER SAFETY ISSUE, ESPECIALLY WITH CHILDREN. I HAVE A NEPHEW WHO HAD HIS FINGER BADLY SMASHED IN THE DOOR DUE TO THIS SAME ISSUE ON ANOTHER HONDA PILOT. I FEEL LIKE THIS IS A RECURRING ISSUE THAT SERIOUSLY NEEDS TO BE ADDRESSED AND FIXED OR RECALLED TO BE FIXED. THIS HAS BEEN AN ONGOING ISSUE FOR PAST 3 YEARS.
ON THURSDAY, MARCH 30, 2017, I HAD THE OIL CHANGED AND FLUIDS CHECKED IN MY 2013 HONDA PILOT. I DROVE HOME 26 MILES AWAY AND AVERAGE SPEED OF 65 MPH. THE NEXT DAY, I DROVE FROM SUMMERVILLE TO ROME TO CAVE SPRING ~ 60 MILES. LATER THAT DAY I HAD TO DRIVE BACK TO CAVE SPRING AND THEN HEADED HOME. ABOUT 15 MILES OUT OF ROME, DRIVING 65 MPH ON A 4 LANE DIVIDED HWY, MY CAR JUST STOPPED MOVING. I PUMPED THE ACCELERATOR AND NOTHING HAPPENED. I MANAGED TO COAST TO A STOP AND PULL ONTO THE SIDE OF THE HWY. THE AIR CONDITIONING AND RADIO WERE WORKING, THE ENGINE WAS RUNNING, BUT THERE WAS NO PULL FROM THE MOTOR. I TURNED THE CAR OFF AND WAS TRYING TO FIND SOMEONE TO COME GET ME. AFTER 15 MINUTES, I TURNED THE ENGINE ON, AGAIN, AC AND RADIO WORKING FINE, BUT NO ACCELERATION, AND COULD NOT GET IT TO MOVE FORWARD OR IN REVERSE. NO DASHBOARD LIGHTS CAME ON AT ALL. I HAD TO GET A WRECKER TO HAUL THE CAR TO THE DEALERSHIP. ON MONDAY, I CALLED ABOUT THE CAR AND THE DEALERSHIP SAID THE MECHANICS HAD BEEN OUT DRIVING THE CAR AND COULDN'T FIND ANYTHING WRONG WITH IT. I OFTEN HAVE TO DRIVE TO ATLANTA ON BUSINESS, AND I DO NOT FEEL SAFE DRIVING THIS CAR. IN FACT, I TOLD THE DEALER TO KEEP THE CAR UNTIL THEY FIX IT.
THE LOCKS WORK INTERMITTENTLY AND THE TAILGATE RELEASES AT INOPPORTUNE TIMES (MOVING, PARKING, WHILE UNATTENDED). IT'S INCONSISTENT AND EXTREMELY CHALLENGING ESPECIALLY WITH SMALL CHILDREN WITH THE POTENTIAL OF LOCKING THEM IN THE CAR. PROACTIVELY, I HAVE TO KEEP ONE DOOR OPEN TO MAINTAIN GENERAL SAFETY. ADDITIONALLY, THE REAR CAMERA IS UNRELIABLE. IT ALSO WORKS INTERMITTENTLY.
Paint has peeled completely off of areas of the body--including the roof above the windshield and others. This peeling has occurred without any physical damage to the body itself
DESCRIPTION: PURCHASED VEHICLE USED . AT THE TIME OF PURCHASE LEFT FRONT BEARING WAS NOISY AND IT WAS REPLACED WITH BEARING P/N DL513267 MILES ON VEHICLE 68000. THE NOISE SEEM TO STOP, BUT AT 73000-76000 MILES THE NOISE STARTED ON RIGHT SIDE WHEEL DURING DRIVING, LOUDER AS SPEED INCREASED. ON MAY 15, 2017 DEALER HAD TO REPLACE RIGHT WHEEL BEARING. THIS IS A PROBLEM WITH HONDA PILOT'S WHEEL BEARINGS THAT NHTSA HAS INVESTIGATED. A RECALL IS NEEDED FOR SAFETY AND CONSUMER COST PROTECTION IN REPLACING THEM.
PAINT STARTING COMING OFF FIRST SMALL CIRCLE THEN MORE AND MORE IT GOES FROM SIDE TO SIDE BETWEEN MY SUNROOF AND WINDSHIELD.
EVER SINCE I BOUGHT MY HONDA PILOT TOURING MANY MANY TIMES THERE HAS BEEN A HESITATION WHEN EXCELERATING BUT AFTER THE HESITATION IT EXCELERATES. UNTIL THE TIME I WAS GOING UP A HILL ON THE FREEWAY I EXCELERATED AND NOTHING HAPPENED - ABSOLUTELY NO EXCELERATION AT ALL. I HAD LITERALLY A SECOND TO DECIDE WHAT TO DO. I DECIDED TO USE MY MOMENTUM TO MOVE INTO THE SLOW LANE - IN FRONT OF AN 18 WHEELER - AND KEPT MOVING TO THE SHOULDER AND STOPPED. I TRIED TO START MY CAR AGAIN AND IT STARTED BUT STILLL NO EXCELERATION. I SHUT IT OFF AND TRIED AGAIN AND IT WOULDN'T START. WE WERE 40 MILES TOO FAR FOR THE HONDA TOWING BUT JUST A FEW MILES SHORT WITH AAA. WE HAD AAA TOW IT TO OUR HOME DEALER. THE DEALER COULDN'T REPLICATE THE PROBLEM. THEY SAID THEY THOUGHT THERE WAS DEBRIS IN THE MASS AIRFLOW SENSOR CAUSING FUEL TRIM FAILURE. LABOR FOR THIS WAS $120.00. MY CAR HASN'T COMPLETELY STOPPED AGAIN BUT IT STILL DOES ITS HESITATION THING. I SEE FROM READING THIS ARTICLE THAT ISN'T JUST MY PROBLEM. I THINK THIS SHOULD TELL HONDA THEY HAVE A PROBLEM THEY NEED TO ADDRESS.
WATER LEAKING IN FROM A FAULTY GROMMET ON THE RIGHT FRONT PASSENGER A-PILLAR. WATER IS COMING IN FROM THE GROMMET AND CAUSING MOLD AND MILDEW TO FORM ON THE FRONT DASH PAD AND ON THE FRONT CARPET AND CARPET PADDING.
TAKATA RECALL THE 2013 HONDA PILOT LEAKS WATER INTO THE PASSENGER CABIN IF THE CAR IS IN THE RAIN. SO MUCH WATER THAT THE CARPET AND PADDING UNDERNEATH ARE SOAKED AND WATER STANDING ON THE FLOORBOARD OF THE VEHICLE. THE PADDING AND CARPET EVEN AFTER CLEANING HAS BEGUN TO HAVE PROBLEMS AND MOLD BECAUSE IT HAS HAPPENED SO MANY TIMES. AMERICAN HONDA ADMITS/SAYS IT IS A DESIGN FLAW OF THE CAR, BUT THAT IT IS OUR PROBLEM TO TAKE CARE OF AND NOT TO PARK THE CAR OUTSIDE EVER,
ENGINE/PISTON/RING ISSUE. RINGS NOT ALIGNED PROPERLY IN ONE OF PISTONS ( FACTORY/ASSEMBLY ERROR) RESULTED IN OIL LEAKING AND THROWN ON ENGINE , CAUSED 2 SPARK PLUGS TO FAIL, THIS CAUSED ENGINE LIGHT TO COME ON AND THEN THE VSA AND VTM-4 CAME ON AND THE ECO LIGHT STOPPED WORKING...WE WERE TRAVELLING 70 MILES AN HOUR ON HIGHWAY. WE WERE REALLY AFRAID WHEN THE VTM-4 LIGHT CAME ON! WE HAD TO PULL OFF ROAD, FOR FEAR OF RUINING THE 4-WHEEL DRIVE SYSTEM, WE DIDN'T KNOW WHAT WAS HAPPENING.. WE COULDN'T GET THE LIGHTS TO GO OFF, FINALLY VTM-4 LIGHT WENT OFF AND ON THE OTHER LIGHTS STAYED ON...IT WAS CONFUSING.... BECAUSE THE LIGHTS WERE FALSE INDICATORS DUE TO BEING CONNECTED TO THE ENGINE LIGHT. THIS MALFUNCTION CAUSED THE VSA AND VTM-4 AND ECO LIGHT TO COME ON FALSELY. CREATING PANIC WHILE TRAVELLING 70 MILES AN HOUR ON INTERSTATE. CREATING THE FALSE IMPRESSSION THAT THE 4-WHEEL DRIVE SYSTEM HAD BEEN ACTIVATED WHILE TRAVELLING AT A SPEED OF 70 MILES AN HOUR. SUGGESTION:.... ENGINE LIGHT SHOULD BE SEPARATE FROM OTHER WARNING SYSTEM LIGHTS..THIS INCIDENT OCCURED APPROXIMATELY 300 MILES FROM OUR HOME ON A SUNDAY ..WE TOOK AUTOMOBILE TO DEALER MONDAY A.M. AND HAD REPAIR OF PISTON/RING GASKETS ETC IT WAS DETERMINED THE OTHER WARNING LIGHTS WERE FALSE INDICATORS.. .
AS POSTED BY SEVERAL OTHER CUSTOMERS, I HAVE HAD MULTIPLE PROBLEMS WHEN THE BRAKES ARE APPLIED AT MODERATE TO HIGH RATES OF SPEED GOING DOWNHILL. THE CAR BEGINS TO VIBRATE OR WAVER. I HAVE NOW HAD THE ROTORS SHAVED THE THIRD TIME AND AM SURE THEY WILL NEED REPLACEMENT SOON. EACH TIME THEY REPAIR IT LASTS FOR A SHORT PERIOD OF TIME. I HAVE BEEN TOLD IN THE PAST THIS IS COMMON WITH THIS VEHICLE. I CALLED HONDA CORPORATION AND THEY COULD NOT HAVE CARED LESS. THEY SAID IT WAS ALL DO TO "NORMAL WEAR AND TEAR". THE DEALER SERVICE DEPARTMENT WAS AS HELPFUL AS POSSIBLE, BUT THEY NEED TO ESCALATE THESE ISSUES TO CORPORATION SO THE CONSUMER IS PROTECTED. IT IS VERY FRIGHTENING TO FEEL THAT VIBRATION DURING DOWNHILL BRAKING. I OWNED A 2011 HONDA PILOT AND NEVER HAD THIS ISSUE SO IT IS SOMETHING IN THE DESIGN OR PARTS FOR THE 2013 MODEL. I AM CONSIDERING SELLING THE PILOT AND PURCHASING ANOTHER (NON-HONDA) SUV.
MY HONDA PILOT EX-L MODEL HAS 36500 MILES. IT ALL STARTED AFTER 20000 MILES, BREAKS STARTED FEELING SPONGY AND TAKES LONGER DISTANCE TO STOP THE VEHICLE. WHEN I TOOK IT TO DEALERSHIP, THEY TOLD ME THE BREAKS ARE WORKING AS DESIGNED. NOW MY STEERING IS SHAKING VIGOROUSLY WHEN I APPLY BREAK AFTER 40 MPH SPEED. ANYTHING LOWER THAT SPEED STEERING IS LESS SHAKY BUT I CAN FEEL THE STEERING IS SHAKING EVEN IN THAT SPEED. NOW BREAKING DISTANCE IS LOT LONGER AND DURING RED LIGHTS I AM CROSSING THE LINE DURING INTENSE TRAFFIC STOPS.
ON 7/5/2016, I SET OUT TO DRIVE MY PARENTS TO AN APPOINTMENT. I AM THEIR FULL-TIME CAREGIVER. MY FATHER HAS DEMENTIA & RHEUMATOID ARTHRITIS AND MY MOTHER HAS ALZHEIMER'S. MY 9 YR OLD GOLDEN RETRIEVER WAS ALSO IN THE CAR. WHEN I TRIED STARTING THE CAR, IT DIDN'T WANT TO TURN OVER. BUT AFTER A FEW TRIES, IT STARTED. NO INDICATOR LIGHTS CAME ON, SO I FIGURED IT WAS A FLUKE. I PULLED OUT OF THE DRIVEWAY, BEGAN DRIVING (NEIGHBORHOOD - 25MPH SPEED LIM) AND SHORTLY BEGAN HEARING KNOCKING NOISES. AFTER LESS THAN A QUARTER OF A MILE (CROSSING SUBURBAN MAIN ROAD 35MPH SPEED LIM), THE CAR WOULD NOT RESPOND TO THE GAS PEDAL. I TURNED OFF THE AIR CONDITIONER AND ROLLED DOWN THE WINDOWS, AND I PROMPTLY TURNED AROUND AND HEADED BACK HOME. IT CONTINUED TO KNOCK AND FAILED TO ACCELERATE ABOVE 20 MPH. STILL, NO INDICATOR LIGHTS CAME ON. I ALSO CHECKED THE TEMPERATURE GAUGE AND OIL GAUGES AND THEY WERE ALSO GIVING NORMAL READINGS. WE FAILED TO MAKE IT THE QUARTER-MILE BACK HOME. SHORTLY AFTER I TURNED THE CORNER ONE STREET AWAY FROM OUR HOUSE, THERE WAS A SUDDEN EXPLOSION IN THE ENGINE RIGHT IN FRONT OF ME IN THE DRIVER'S SEAT AND THE FRONT OF THE CAR WAS ENGULFED IN FLAMES. LESS THAN A SPLIT SECOND BEFORE THE EXPLOSION, THE CHECK OIL AND CHECK ENGINE LIGHTS CAME ON. IT DIDN'T EVEN GIVE ME ENOUGH TIME TO GET MY FINGER ON THE KEY BEFORE IT SET ABLAZE. MY FATHER CAN'T WALK WELL AND USES A SCOOTER. BOTH MY PARENTS ARE DIMINISHED MENTALLY AND COULD NOT UNLOCK THEIR DOORS WHICH DID NOT UNLOCK AUTOMATICALLY. IF I HADN'T ROLLED DOWN THE WINDOWS, & IF THIS HAD HAPPENED ON THE MAIN ROAD INSTEAD OF OUR NEIGHBORHOOD WHERE PEOPLE CAME TO HELP, I COULD NOT HAVE GOTTEN EVERYONE OUT IN TIME. INSURANCE CO TOLD ME THERE WAS A RECALL ON ENGINE PISTON WE WERE NEVER NOTIFIED OF - #13V382000. NEITHER DEALERSHIP-HERITAGE HONDA WESTMINSTER MD-NOR LOCAL SERVICE PROVIDER SHOCKLEY HONDA KNEW ABOUT IT EITHER.
FOR THE PAST 8 MONTHS, I HAVE BEEN HAVING A PROBLEM WITH THE CAR EXCELLERATING WHILE I WAS BRAKING. THE DEALERSHIP LOOKED AT THE CAR ON 3 OCCASIONS AND STATED THAT THERE WAS NO PROBLEM WITH THE TRANSMISSION. BECAUSE OF A RECENT SCARE WHILE DRIVING, I TOOK THE CAR TO SOMEONE WHO KNOWS ABOUT CARS. AFTER A TEST DRIVE, HE CONCLUDED THAT THE BRAKES WERE NOT ENGAGING PROPERLY GIVING THE FEELING THAT THE CAR WAS EXCELLERATING. HE FELT THAT THE ABS WAS NOT FUNCTIONING CORRECTLY AND RAISED AN ISSUE THAT COULD AN ACCIDENT AS THE BRAKES WERE DISENGAGING WHEN THE DRIVER EXPECTED THEM TO STOP THE CAR. HE ALSO FELT THAT THE BRAKE ACTION COULD CAUSE A LOSS OF CONTROL IT HAPPENS AT BOTH STREET AND HIGHWAY SPEED.
THE NHTSA HEADREST STANDARDS ARE [XXX]. SERIOUSLY, DID ANY OF YOU EVEN [XXX] DRIVE A CAR WITH A HEADREST IN THE POSITION YOU MANDATE? YOU ARE INCOMPETENT AT YOUR JOB. FAIL! QUIT YOUR TAX PAYER FUNDED JOB AND GO WORK FOR A PAYCHECK. GO RUIN YOUR OWN LIFE INSTEAD OF RUINING EVERYONE ELSE'S FOR A CHANGE!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I PURCHASED MY 2013 HONDA CERTIFIED PRE-OWNED IN AUGUST 2015. TEST DRIVE WAS SHORT AND FELT NO ISSUES. FELT THE SHUDDER ON A HIGHWAY DRIVE THE NEXT DAY. NOW I QUESTION IF THE SALESPERSON KNEW THIS WOULD BE NOTICED AND DELIBERATELY MADE THE TEST RIDE SHORT TO AVOID THIS BEING NOTICED. I EVEN ASKED HER ABOUT THE VIBRATION ISSUE FROM REPORTS I HAD READ ABOUT BEFORE THE PURCHASE. I WAS TOLD THIS WAS NOT AN VALID ISSUE AND THAT SHE HAD OWNED A PILOT AND NEVER FELT ANYTHING. THE CAR WAS BROUGHT BACK AND A SOFTWARE UPDATE WAS DONE AS WELL AS FLUID CHANGE IN TRANS WITHIN THE FIRST MONTH. IT STILL HAD THE SHUDDER. AFTER DRIVING FOR A FEW WEEKS TO GIVE IT A CHANCE TO PROVE ITSELF AND IT NOT ME "LOOKING" FOR A PROBLEM I CALLED AND SPOKE WITH THE SERVICE MANAGER TO REPORT THIS AND INFORM HIM I WOULD COMING BACK WHEN MY SCHEDULE ALLOWED. IT IS GETTING MORE FREQUENT AND IT DOES NOT SEEM TO MATTER WHETHER IN ECO MODE OR NOT. THE SHUDDER USUALLY HAPPENS AROUND 38-42 MPH. BUT WILL BEGIN ANYTIME THE VEHICLE CRUISES IN ANY SPEED RANGE CONTINUALLY. AT HIGHER SPEEDS I CAN FEEL MY SKIN SHAKE LIKE ONE OF THOSE FAT BURNING SHAKING BELTS FROM YEARS PAST. (JUST SO YOU KNOW I AM OF AVERAGE BUILD WITHOUT EXCESSIVE BODY SKIN.) BROUGHT THE CAR BACK A SECOND TIME. THAT WAS TODAY FEB. 3, 2016. WENT FOR RIDE WITH THE SERVICE MANAGER. TOLD HIM IT SEEMS TO BE GETTING WORSE. HIS CONCLUSION WAS THAT THIS "SHUDDER" WAS A "CHARACTERISTIC" OF MY $28,000 PURCHASE. MY 1999 SUBURBAN THAT I TRADED IN HAD A BETTER RIDE. VERY DISAPPOINTED WITH HONDA. I AM GOING TO ANOTHER DEALER TO GET A SECOND OPINION.
THE CAR HESITATES AND DOES NOT ACCELERATE, ESPECIALLY WHEN MAKING A TURN OR SLOWING DOWN AND THEN ACCELERATING IN TRAFFIC. IT DOES ACCELERATE AFTER IT PAUSES, IT IS VERY SCARY TO HAVE IT STOP AND NOT MOVE. THIS VIN WAS NOT PART OF THE RECALL ANNOUNCED TODAY, BUT THE PROBLEM IS EXACTLY WHAT IS HAPPENING WITH MY CAR. WILL THERE BE MORE RECALLS FOR THIS PROBLEM? WE HAVE BROUGHT IT TO THE HONDA DEALER WHEN IT WAS NEW, AND AGAIN BEFORE THE WARRANTY RAN OUT. THEY DENY THAT THERE IS A PROBLEM. IT IS NO LONGER UNDER WARRANTY.
HONDA PILOT 2013 VEHICLE FRONT ROTORS WERE TURNED VERY EARLY IN VEHICLE OWNERSHIP DUE TO SHAKE/SHIMMY/POOR BRAKING ABILITY OF VEHIICLE. VEHICLE IS NOW BACK IN SHOP AND HONDA RECOMMENDS REPLACEMENT OF FRONT ROTORS DUE TO SEVERE WARPING. VEHICLE SKAES/SHIMMIES AND DIFFICULTY BRAKING IS AGAIN EXPERIENCED. SERVICE ADVISOR EXPLAINED HONDA HAS MANUFACTURED THE ROTORS WITH "CHEAP" MATERIALS AND ENCOURAGES "NO SUDDEN BRAKING OR HARD-STEPPING BRAKES " (OF COURSE HONDA REFUSES FINANCIAL COMPENSATION FOR ROTOR REPLACEMENT.) I HAVE SERIOUS CONCERNS ABOUT HONDA USING CHEAP AND POTENTIALLY DANGEROUS MATERIALS FOR BRAKING SYSTEM COMPONENTS. I DRIVE VERY CONSERVATIVELY AND THE VEHICLE HAS NEVER EXPERIENCED "HARSH BRAKING". I FEAR FOR MY SAFETY AND THE SAFETY OF OTHERS THAT HONDA DOES NOT STAND RESPONSIBLY BEHIND THE SAFETY OF IT'S HONDA PILOT 2013 AND ITS ROTOR PROBLEMS.
2013 HONDA PILOT. CONSUMER WRITES IN REGARDS TO VEHICLE AIR BAG LIGHT COMES ON RANDOMLY WHILE DRIVING. *SMD THE CONSUMER STATED THE AIR BAG ISSUE HAS BEEN GOING ON, SINCE THE VEHICLE WAS PURCHASED NEW. *JB
PAINT IS PEELING
FRONT BRAKE ROTORS ARE EXTREMELY POOR FOR THIS VEHICLE - I HAVE RE-SURFACED TWO DIFFERENT SETS OF ROTORS 3 TIMES EACH NOW AND THEY CONTINUE TO WARP. THE OEM ONES LASTED 12K MILES BEFORE WARPING THEN NEEDING RESURFACED. I THEN BOUGHT AN AFTERMARKET SET FROM ADVANCE AUTO PARTS AND THEY WARP AT LESS THAN 10K MILES BEFORE HAVING THEM RE-SURFACED. THEY SEEM TO WARP THE EASIEST WHEN TRAVELING AT HIGHWAY SPEEDS AND JUST BRAKING NORMALLY AT AN OFF RAMP WHEN EXITING THE HIGHWAY, THE STEERING WHEEL STARTS TO WOBBLE AND THE BRAKES VIBRATE BADLY. THE BRAKES ARE WAY WORSE AFTER THE ROTORS WARP. 3 TIMES I HAVE HAD THOSE SETS OF ROTORS RE-SURFACED 3 TIMES.
WHEN BRAKING FROM HIGHWAY SPEEDS TO EXIT OFF RAMP, CAR SHIMMIES VIOLENTLY. STEERING. DIFFICULT TO MAINTAIN CONTROL OF VEHICLE AS STEERING WHEEL IS ALSO VIOLENTLY SHAKING. THROUGH RESEARCH APPEARS TO BE COMMON KNOWN DEFECT OF THE FACTORY INSTALLED BRAKE ROTORS. REPLACED TIRES, HAD ALIGNED. DID NOT CORRECT. HONDA USED FAULTY, DANGEROUS AND INFERIOR ORIGINAL PARTS. NHTSA SHOULD FORCE HONDA TO ISSUE RECALL. FAILURE OF SAFE BRAKING AT HIGHWAY SPEEDS PUT THE CAR OCCUPANTS AND ALL SURROUNDING VEHICLES IN LIFE THREATENING DANGER.
KEY WILL EITHER NOT GO INTO IGNITION KEY LOCK, OR IT WILL GO IN BUT YOU CAN'T TURN IT TO START CAR
BRAKES HAVE BAD VIBRATION WHEN STOPPING AT SPEEDS AROUND 60 MPH.
"CHECK GAS CAP" LIGHT REPEATEDLY ILLUMINATES. DEALERS AND MECHANICS SAY "TIGHTEN GAS CAP" OR REPLACE. DOES NOT SOLVE PROBLEM. PROBLEM IS FUEL PUMP CREATES HIGH PRESSURE AND WHEN EXCESS FUEL GOES THROUGH PRESSURE REGULATOR, FUEL FLASHES TO VAPOR; TANK LOSES VACUUM AND WARNING ILLUMINATES, DRIVER STOPS CAR IN TRAFFIC TO CHECK, CAUSING SAFETY PROBLEM. HUNDREDS OF COMPLAINTS ON INTERNET. HONDA SHOULD BE REQUIRED TO FIX THE PROBLEM.
Data synced from NHTSA on May 4, 2026