2016 Honda Pilot Complaint Log

2016 HONDA PILOT TOURING - CHIRPING SOUND APPEARED AT 19,000 MILES FOLLOWED BY SHUDDERING AND DIFFICULTY SHIFTING BETWEEN 28-32 MPH. GOT DIAGNOSED AT THE DEALERSHIP - TRANSMISSION COOLING UNIT FAILED, LEAKING TRANSMISSION COOLANT INTO THE TRANSMISSION UNIT. DEALER IS CURRENTLY REPLACING WITH A REMANUFACTURED PART. THE TRANSMISSION MANUFACTURER ZF FRIEDRICHSHAFEN AG HAS RECALLED THE TRANSMISSIONS. HONDA USA IS NOW RESPONSIBLE TO RECALL THE VEHICLES WHICH THEY HAVE NOT DONE. HONDA IS UNSYMPATHETIC AND CAN ONLY RECITE THE WARRANTY. I FEEL MY VEHICLE IS UNSAFE TO DRIVE AND THE VALUE HAS BEEN SUBSTANTIALLY IMPACTED.

DRIVING AT FREEWAY SPEEDS I NOTICED THE HOOD WAS SHAKING. THIS CAR HAS ABOUT 3500 MILES ON IT. I PULLED OVER TO CHECK THE HOOD TO ENSURE IT WAS SECURE, GOT BACK UP TO FREEWAY SPEEDS AND IT CONTINUED TO SHAKE. IT LOOKS LIKE IT MIGHT FLY OFF AT ANY TIME. ALSO CONCERNED ABOUT FATIGUE OF THE JOINTS OVER TIME DUE TO THE VIBRATION.

I BACKED OUT OF A PARKING SPACE AT WORK, AND WHEN I BRAKED AND PRESSED THE DRIVE BUTTON, THE CAR DID NOT SHIFT. AFTER SEVERAL TRIES THE CAR WENT INTO DRIVE. I DROVE OUT OF THE PARKING LOT ONTO A SIDE STREET. HOWEVER, AFTER ACCELERATING UP TO THE 20 MPH LIMIT, THE CAR APPARENTLY JUMPED DOWN TO 2ND AND HAD TO BE SHIFTED BACK INTO DRIVE. AFTER A BLOCK OR TWO, I STOPPED AT AN INTERSECTION, WAITED FOR THE LIGHT TO CHANGE AND ACCELERATED AFTER TURNING LEFT ONTO A CITY STREET. AFTER ABOUT SIX BLOCKS I BRAKED, TURNED LEFT, THEN RIGHT IN TO A PARKING LOT. I CONTINUED ACROSS THE PARKING LOT AT ABOUT 10 MPH UNTIL I NEARED A PARKING SPACE. AS I BEGAN THE LEFT TURN INTO THE SPACE, I APPLIED THE BRAKE AND SLOWLY ENTERED THE SPACE. I CONTINUED TO TURN AT A SLOW SPEED WITH LIGHT BRAKE PRESSURE WHEN SUDDENLY THE CAR SURGED FORWARD AND CRASHED INTO THE FRONT OF A PARKED VEHICLE, DAMAGING THE FRONT OF BOTH VEHICLES.

WE BOUGHT A NEW 2016 HONDA PILOT AWD EX-L IN OCTOBER 2016 AND ARE EXPERIENCING SOME PRETTY SERIOUS TRANSMISSION ISSUES. THE FIRST INCIDENT HAPPENED ABOUT A MONTH AGO BEFORE THE VEHICLE EVEN HAD 900 MILES ON IT AND IT HAS RE-OCCURRED NUMEROUS TIMES SINCE THEN AND WE ONLY HAVE 2,000 MILES ON IT. IT APPEARS THAT IF YOU DECELERATE RATHER QUICKLY FROM LET'S SAY 50 MPH+ TO ZERO, THAT WHEN YOU RE-START FROM ZERO, THE TRANSMISSION IS ALL OUT OF SORTS. WHEN YOU HIT THE GAS AT ZERO (AFTER THE FAST DECELERATION) THE VEHICLE WILL BE VERY HESITANT/SLOW TO START (ALMOST AS IF YOU'RE STARTING IN A HIGHER GEAR THAN 1ST) AND THEN WHEN YOU GET TO ABOUT 25-30 MPH, THE VEHICLE WILL SLAM INTO THAT GEAR AND SHAKE THE ENTIRE VEHICLE. THAT 'SLAMMING INTO GEAR' ISSUE WILL CONTINUE EVERY TIME YOU DROP DOWN OR ACCELERATE TO THAT 25-30 MPH RANGE DURING THAT DRIVING SESSION. THE ONLY WAY TO GET THE ISSUE TO STOP DURING THAT DRIVING SESSION, IS TO STOP THE VEHICLE AND RE-START THE ENGINE. IT'S ALMOST LIKE IT RESETS THE TRANSMISSION OR THE COMPUTER THAT RUNS THE TRANSMISSION' THERE ARE NO CHECK ENGINE LIGHTS/WARNINGS THAT COME ON AND IT'S A HARD ISSUE TO DUPLICATE, BUT THE ONLY THING THAT SEEMS TO MAKE IT OCCUR SOMETIMES IS FAST DECELERATION FROM A HIGH SPEED DOWN TO ZERO (I.E. COMING OFF AN OFF-RAMP AND HITTING A STOP LIGHT, OR DRIVING ON A 50MPH TYPE ROAD AND THEN HITTING A STOP LIGHT). THERE'S OBVIOUSLY A MAJOR TRANSMISSION FLAW AND THE CONTINUED "SLAMMING INTO GEAR" WHEN THIS ISSUE OCCURS, CAN ONLY BE DOING MORE DAMAGE TO THE TRANSMISSION AND FEELS LIKE THE ENGINE IS ON THE VERGE OF LOCKING UP. *TR

About a year after we bought the car the engines fail to restart after stopping, in some cases the jump start was required to get the engine going again. After it happened on the highway a few times we took the car into service and they said it was the battery they changed the battery which cost us a lot of money. After changing the battery it happened over and over again, we took the car again into service and they said it is not related to the battery and that they shouldn't change the battery in the first place. They said it's a software issue and they updated the software and we paid a lot of money and the problem continued. We report the issue every time we take the car to a car maintenance and they say it's a Honda problem and they can't help us (the service we go to is Honda car service). Whenever there is traffic we are afraid the car will stop and we will cause a collision. No warning lights before the failure.

I BOUGHT A BRAND NEW 2016 HONDA PILOT SUV ON 10/8/2016. ON THE FIRST NIGHT DRIVING I NOTICED THAT THE VEHICLE IS LACK OF BRIGHTNESS FROM THE HEADLIGHTS AND FOG LIGHTS. IT SEEMS VERY DARK WHEN I DRIVE AT NIGHT WITH THE HEADLIGHTS AND FOG LIGHTS ON. I TALKED WITH THE PERSON WHO INSTALL MY LICENSE PLATE FROM HONDA DEALER, BUT HE SAID THIS IS NORMAL. I REALLY BELIEVE THIS IS A SAFETY HAZARD, BECAUSE THIS IS NOT MY FIRST VEHICLE, ALL MY OTHER VEHICLE AND MINIVAN HAS NEVER HAD THIS ISSUE. PLEASE HELP.

I HAVE THE HONDA AWD 2016 TOURING MODEL WITH Z TRANSMISSION. SINCE PURCHASE, THE VEHICLE WILL ACCELERATE BY ITSELF WHEN DRIVING DOWN THE SLOPE BETWEEN 25 -30 MILES PER HOUR, THE BRAKE WILL NOT STOP THE SPEEDING, AND ACTUALLY WILL REDUCE THE SPEED AND IT APPEARS TRANSMISSION WILL FORCE THE SPEED GOES UP AGAINST THE BRAKE. DURING THE DRIVE, AT THIS RANGE, WHEN ACCELERATE, THE VEHICLE WILL MAKE A SQUEAKY SOUND BY THE TIRE LEVEL, ALMOST FEEL THE TIRE IS TRYING TO CATCH UP WITH THE SPEED OF TRANSMISSION AND WON'T TURN AS FAST AS IT COULD AND HENCE THE SQUEAKY SOUND, THE VEHICLE IS ABOUT 24 K MILES AND VERY CHALLENGING IN DRIVING THIS CAR. NEED THIS TO BE REPLACED AS THE Z TRANSMISSION RECALL IS STARTING BY OTHER MANUFACTURES.. THE WORST IS THE SPEED OF THE CAR AT DRIVE DOWN SLOPE AND COULD KILL ANYONE DUE TO IT ACTUALLY AUTOMATICALLY START SPEEDING EVEN THOUGH MY FOOT IS ON BRAKE. *TR

WHILE DRIVING 65 MPH ON THE HIGHWAY A SUDDEN LOUD BANG OCCURRED WHICH SOUNDED EXACTLY LIKE A GUNSHOT GOING OFF AND GLASS SHOWERED DOWN ON MY HEAD. STARTLED, I SWERVED ON THE HIGHWAY, BUT LUCKILY DID NOT HIT ANY OTHER VEHICLES. I PULLED OFF THE FREEWAY AND FOUND THAT MY SUNROOF HAD EXPLODED WITH NO OUTSIDE INFLUENCE. IT WAS SHATTERED AND THE GLASS WAS BLOW OUT IN AN UPWARD FASHION, AS IF IT HAD HAPPENED FROM THE INSIDE OF THE VEHICLE. I IMMEDIATELY TOOK THE VEHICLE TO THE LOCAL HONDA DEALERSHIP AND THEY STATED THAT IT WAS NOT FROM AN OUTSIDE SOURCE. I WAS GIVEN A LOANER CAR AND THE DEALERSHIP SAID THEY WOULD TAKE CARE OF IT, BUT THIS HAPPENED 9/23/2016 AND IT IS YET TO BE SEEN IF I WILL NEED TO FRONT ANY MONEY OUT OF MY POCKET.

TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT THE ILLUMINATION LEVEL FROM THE HEADLIGHTS WAS AT AN UNSAFE BRIGHTNESS LEVEL. THE CONTACT HAD DIFFICULTY SEEING WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 40.

TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHEN THE VEHICLE WAS IN REVERSE OR DRIVE, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE BRAKES. THE DEALER DIAGNOSED THAT THE BRAKE PADS NEEDED LUBRICANT. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,858.

AT HIGH SPEED AND ESPECIALLY WHEN PASSING ONCOMING LARGE VEHICLES HOOD SHAKES VIOLENTLY AS IF COMING LOOSE AND THREATENING TO FLY UP.. GREG MAY HONDA OF WACO TX SERVICE DEPARTMENT WAS USELESS IN RESOLVING.

WHILE MERGING ONTO THE HIGHWAY GOING APPROXIMATELY 20MPH, THE CAR SEIZED UP, BROUGHT THE CAR TO A NEAR STOP AND WOULD NOT ACCELERATE. IT DID THIS 3 TIMES. NO WARNING LIGHTS ON THE DASH, NO NOTICE OF SOMETHING MALFUNCTIONING. THIS CAR WAS BUILT ON AUGUST 19,2016. I PURCHASED IT ON AUGUST 25 ONLY 839 MILES ON IT WHEN INCIDENT OCCURRED.

THE DRIVER SIDE SEAT BELT IS MUCH SHORTER THAN THE PASSENGER SIDE BELT AND NEEDS A SEAT BELT EXTENSION TO USE OR CAN NOT USE THE BELT.

VEHICLE HAS A LURCHING JOLT WHEN AT A STOP AND GO INTO 1ST/2ND GEAR. VERY NOTICEABLE DOWNSHIFT WHEN BREAKING AS WELL, WITH MORE LURCHING JOLTS.

ON SEPTEMBER 2, 2016 WHILE ASCENDING UP A WINDING 2-LANE HIGHWAY (HIGHWAY 18) TO LAKE ARROWHEAD, OUR YEAR OLD 2016 HONDA PILOT TOURING (WITH A ZF 9-SPEED TRANSMISSION) BEGAN DECELERATING RAPIDLY FROM 55 MPH TO 20 MPH. MY WIFE WAS DRIVING WITH OUR 4 CHILDREN AND WAS ABLE TO PULL TO THE SIDE OF THE ROAD. SHE PULLED OVER, TURNED THE CAR OFF AND A SHERIFF STOPPED. THE SHERIFF RECOMMENDED SHE TRY TO CONTINUE TO DRIVE TO GET THE CAR OFF THE HIGHWAY SINCE THEY WERE IN A VERY DANGEROUS AREA. MY WIFE STARTED THE CAR AND PROCEEDED TO ASCEND TO THE NEAREST OFF RAMP AND WHEN NUMEROUS WARNING LIGHTS CAME ON AND THE CAR RAPIDLY DECELERATED ONCE AGAIN. THIS IS THE SECOND TIME SOMETHING LIKE THIS HAS OCCURRED. IN DECEMBER 2015, A SIMILAR ISSUE OCCURRED WHILE DRIVING STRAIGHT UP A HILL ON A 4 TO 5 LANE FREEWAY FROM SAN DIEGO TO LOS ANGELES. IN THAT CASE, THE 2016 HONDA PILOT JERKED VIOLENTLY BEFORE DECELERATING. MY WIFE IMMEDIATELY PULLED THE CAR TO THE SIDE OF THE FREEWAY AND HAD THE CAR TOWED TO PACIFIC HONDA. HONDA DETERMINED THAT OUR PILOT WAS UNSAFE TO DRIVE AND NEEDED AN ENTIRELY NEW TRANSMISSION AND REPLACED THE TRANSMISSION IN THE 4-MONTH OLD VEHICLE. HONDA REASSURED US THE CAR WAS NOW SAFE. IT IS NOW 8 MONTHS LATER (OUR CAR IS JUST 1 YEAR OLD), AND OUR CAR IS NOW SITTING AT ROCK HONDA IN FONTANA, CALIFORNIA. HONDA IS NOW DETERMINING THE NEXT COURSE OF ACTION. WE HAVE THE NAME AND BADGE NUMBER OF THE SHERIFF WHO ASSISTED MY WIFE IF HELPFUL. THIS IS A VERY DANGEROUS SITUATION AND SHOULD BE RECTIFIED IMMEDIATELY.

SINCE PURCHASE 3 MONTHS AGO, THE HOOD SHAKES VIOLENTLY AT SPEEDS ABOVE 55 MPH AND ESPECIALLY UNDER WINDY CONDITIONS. IT IS EXCEPTIONALLY BAD IN HIGH WIND AND WHEN PASSING ONCOMING VEHICLES. IT IS OBVIOUS THE HOOD IS NOT SUFFICIENTLY STRONG ENOUGH TO WITHSTAND THESE WIND PRESSURES WITHOUT CAUSING SOME KIND OF DAMAGE IN THE FUTURE. FEELS LIKE IT IS ONLY A MATTER OF TIME BEFORE THE HOOD ACTUALLY BENDS OR BREAKS AT 80 MPH HIGHWAY SPEED LIMIT.

THE BLUETOOTH DOESN'T WORK AS A TRUE HANS FREE. WHEN MAKING A CALL YOU HAVE TO PLACE THE PHONE TO YOUR EAR WAIT FOR THE OTHER PERSON TO PICK UP THEN TRANSFER THE CALL OTHERWISE YOU CAN'T USE BLUETOOTH. MOST NAMES I SAY WHEN TRYING TO CALL SOMEONE BY VOICE COMMAND ENDS UP IN 911. ALSO GPS CAN'T BE PLAYED OVER THE BLUETOOTH UNLESS YOU ARE LISTENING TO MUSIC FROM YOUR PHONE VIA BLUETOOTH. I WAS ASSURED BY HONDA IT WAS AN APPLE PRODUCT PROBLEM, BUT SAMSUNG WORKS THE SAME WAY. THANK YOU FOR THE HELP HONDA

AS I WAS DRIVING 65 MPH ON THE FREEWAY ONE NIGHT THE ENGINE SUDDENLY STARTED REVVING UP SUPER HIGH AND THE CAR BEGAN SLOWING DOWN. IT WAS QUITE FRIGHTENING. BECAUSE IT WAS DARK, IT TOOK A MINUTE TO IDENTIFY THE PROBLEM- THAT THE CAR SLIPPED INTO NEUTRAL. I SLID THE STICK BACK TO DRIVE AND RESUMED MY COMMUTE. I DIDN'T INTENTIONALLY SWITCH GEARS BUT ACCIDENTALLY (SLIGHTLY) BUMPED THE GEAR SHIFT INTO NEUTRAL. TURNS OUT THAT THE GEAR SHIFT HAS NO RESISTANCE BETWEEN DRIVE AND NEUTRAL IN THAT IT MOVES EASILY BETWEEN BOTH GEARS WITH NO STOP MECHANISM. I TOOK IT TO THE DEALER YESTERDAY AND THEY SAID IT WAS "NORMAL," I CALLED HONDA AND THEY SAID "NO RECALLS" AND SUGGESTED I TAKE IT TO ANOTHER DEALER FOR A SECOND OPINION. COULD HONDA BE IN DENIAL OF A NEW RECALL ISSUE?

TWO SEPARATE INCIDENTS IN SACRAMENTO, CA WHERE WE EXPERIENCED ENGINE FAILURE WITH OUR 2016 HONDA PILATE ELITE. THE FIRST INCIDENT OCCURRED IN MAY 2016 ON A BUSY CITY STREET WITH OUR THREE YOUNG CHILDREN IN THE CAR. WHILE IN MOTION, THE CAR ESSENTIALLY SHUT DOWN WITH THE DISPLAY SCREEN SHOWING A SERIES OF WARNINGS INDICATING NUMEROUS SYSTEM FAILURES. THERE WAS NO ENGINE POWER BUT LUCKILY I WAS ABLE TO COAST THE VEHICLE TO A NEARBY PARKING LOT. THE DEALER INDICATED THERE WAS NO PROBLEM, JUST A COMPUTER GLITCH, AND THE ONLY REPAIR NECESSARY WAS TO RESET THE COMPUTER/SOFTWARE. THE SECOND INCIDENT OCCURRED LAST WEEK, ONLY THIS TIME WHILE DRIVING ON THE FREEWAY. WE COMPLETELY LOST ALL ENGINE POWER BUT LUCKILY I WAS IN THE RIGHT LANE AND I WAS ABLE TO COAST TO THE SIDE AND PULL OVER ON THE SHOULDER. IF I HAD BEEN IN THE FAST OR MIDDLE LANE WITH LITTLE OPPORTUNITY TO MOVE OVER, THERE COULD HAVE BEEN A SERIOUS COLLISION. SIMILAR TO THE FIRST INCIDENT, WE WERE UNABLE TO START THE CAR WITH THE WARNING LIGHTS SHOWING VARIOUS SYSTEM FAILURES. WE HAD THE CAR TOWED TO THE SAME DEALER WHO INITIALLY INDICATED THEY WOULD JUST REBOOT THE SOFTWARE AGAIN. SO WE PRESSED UPON THEM TO DO A MORE THOROUGH DIAGNOSIS SINCE THIS IS THE SECOND TIME ITS HAPPENED. THEY AGREED TO KEEP THE VEHICLE AND SEEK TO IDENTIFY THE ROOT CAUSE OF THE PROBLEM. AT THIS POINT NO DIAGNOSIS HAS BEEN MADE. WE WOULD HAVE NEVER EXPECTED THIS FROM A NEAR BRAND NEW (PURCHASED IN DECEMBER 2015 AND CURRENTLY HAS ONLY 9,200 MILES) PILOT ELITE LOADED WITH SAFETY AND TECHNOLOGY FEATURES. AGAIN WE EXPERIENCED TWO SEPARATE INCIDENTS WHERE THE CAR IMMEDIATELY SHUT DOWN WHILE IN MOTION WITH THE MOST RECENT OCCURRING ON THE FREEWAY. AND BOTH TIMES OUR THREE YOUNG CHILDREN WERE IN THE VEHICLE. THIS IS A HUGE SAFETY RISK AND I CERTAINLY HOPE HONDA DOES ITS DUE DILIGENCE IN DIAGNOSING AND ADDRESSING THIS ISSUE.

THIS IS A FOLLOW UP TO COMPLAINT 10881962 IN WHICH ONE OF MY FEARS HAS COME TO FRUITION. I WAS DRIVING MY CAR IN THE NORMAL MODE (ACC AND LKAS DISABLED) ON A NORMAL TWO LANE PAVED ROAD WHEN THE CAR IN FRONT OF ME MADE A SLOW RIGHT TURN. I WAS NOT FOLLOWING VERY CLOSELY AND CAME TO A COMPLETE STOP ON MY OWN TO AVOID RUNNING INTO THE OTHER CAR. I STOPPED ABOUT 15 FEET AWAY FROM THE OTHER CAR. THE OTHER CAR THEN COMPLETED THE TURN TO THE EXTENT THAT THE OTHER CAR WAS NO LONGER IN THE WAY OF ME DRIVING FORWARD IN A STRAIGHT LINE. WHEN I PUSHED THE GAS TO THEN PROCEED THE COLLISION MITIGATION SYSTEM STARTED FLASHING THE "BRAKE" MESSAGE AND PRODUCING AN AUDIBLE WARNING. AT THIS POINT I WAS POSSIBLY GOING 10 MPH AGAIN. AFTER VERIFYING THAT THERE WAS DEFINITELY NOT ANYTHING IN MY WAY, I KEPT APPLYING THE GAS. MY CAR THEN STARTED BRAKING ON ITS OWN, AT WHICH POINT I PUSHED THE GAS HARDER TO PRESUMABLY OVER-RIDE THE BRAKING. A MOMENT OR TWO LATER, MY CAR THEN MADE A SUDDEN AND HARD BRAKE ON ITS OWN THAT BROUGHT MY CAR TO A COMPLETE STOP, DESPITE THE FACT THAT I WAS PUSHING HARD ON THE GAS. THE OTHER CAR THAT HAD TURNED WAS WELL CLEAR OF THE LANE BY THIS POINT, AND WAS EASILY 1 FT AWAY FROM MY PATH OF TRAVEL WHEN I STARTED ACCELERATING IN THE FIRST PLACE. MY ONLY EXPLANATION IS THAT THE COLLISION MITIGATION SYSTEM WAS CONFUSED BY THE LACK OF A SHOULDER LANE MARKER (ONLY A RAISE CEMENT CURB WAS PRESENT) AND SOMEHOW THOUGHT THE CAR WAS STILL IN THE "ROAD." IN EITHER CASE, THE SYSTEM MALFUNCTIONED TO THE POINT THAT MY CAR WAS SUDDENLY BROUGHT TO A COMPLETE STOP, AND THE CAR BEHIND ME VERY NEARLY REAR-ENDED ME IN A SITUATION WHERE I HAD ALREADY COME TO A STOP, AND THE OBSTACLE IN FRONT OF ME HAD CLEARED / CONTINUED TO BECOME INCREASINGLY MORE CLEAR OF MY PATH. THE SITUATION WAS DANGEROUS AND CLEARLY MISINTERPRETED BY MY CAR.

REAR TAILGATE OPENING AND CLOSING WITHOUT CONTROL ONCE SELECTING THIS OPTION ON THE DOOR CONTROL, REAR TAILGATE BUTTON AND ON KEY FOB. DOES NOT SENSE WHEN SOMETHING OR SOMEONE IS UNDER THE DOOR UPON CLOSURE WHICH IS A STANDARD SAFETY FEATURE OF THIS AUTOMOBILE. THIS TAILGATE FAILS TO OPEN AND CLOSE OPPOROPRIATELY AND HAS CLOSED ON MY HEAD AND OTHERS WHEN OPERATING THIS TAILGATE FOR LOADING AND UNLOADING PURPOSES.

MY FAMILY WAS IN OUR 2016 HONDA PILOT TOURING. WE STOPPED OUR VEHICLE AND STARTED TO GET OUT. MY ELEVEN YEAR OLD NIECE WAS SITTING IN THE MIDDLE SEAT OF THE SECOND ROW. SHE WAS IN BETWEEN MY TWO SONS, BOTH IN CARSEATS. WHEN SHE REMOVED HER SEATBELT THE BELT QUICKLY SNAPPED BACK AND THE BUCKLE HIT MY THREE YEAR OLD IN THE HEAD. HE WAS SITTING IN HIS FORWARD FACING CARSEAT THAT IS APPROPRIATE FOR HIS AGE, HEIGHT, AND WEIGHT. HIS SEAT IS ON THE DRIVER'S SIDE OF THE SECOND ROW. THE BUCKLE HIT HIM ON THE RIGHT SIDE OF HIS FOREHEAD RIGHT UNDER HIS HAIRLINE. TWO LARGE KNOTS, ONE FOR EACH SIDE OF BUCKLE, POPPED UP. ONE KNOT WAS LARGE ENOUGH THAT IT ACTUALLY SPLIT OPEN AND BLED. IT WAS INCREDIBLY PAINFUL AND TOOK ALMOST TWO WEEKS FOR BRUISING TO GO AWAY.

TRANSMISSION WAS MAKING A BEEPING, WHISTLING NOISE WHEN SHIFTING GEARS ON CITY STREET. MY CAR WAS NOT A YEAR OLD AND TRANSMISSION WAS REPLACED WITH RE-MANUFACTURED. IT IS STILL NOT RUNNING AS BEFORE PROBLEM. I AM HEARING NOISE SUCH AS SOUNDING LIKE RAKE BEING DRUG ON CONCRETE AND WHISTLING NOISE. DEALERSHIP SAYS THERE IS NOTHING THAT THEY CAN DO. NO LIGHTS ARE ON, NOR WERE THEY ON BEFORE. ONLY 12,000 ADDITIONAL MILES GIVEN WITH PART.(NOT EXCEPTABLE TO ME).

HONDA PILOT 2016 TOURING. VEHICLE BATTERY DRAINS OVERNIGHT OR IN A FEW HOURS FOR NO REASON. THE VEHICLE WOULD NOT START AND WOULD HAVE TO BE TRANSPORTED TO THE DEALERSHIP OR HAVE BATTERY RECHARGED FOR A LONG TIME. AFTER RECHARGE, SAFETY EQUIPMENT SUCH AS SENSORS, EMERGENCY STOP, ETC. STOP WORKING. CONTACTED HONDA AND TOOK VEHICLE TO DEALERSHIP MULTIPLE TIMES. ONE TIME THEY REPLACED THE BATTERY AND OTHER TIMES DID SOMETHING ELSE BUT THEY ARE UNABLE TO RESOLVE THE PROBLEM. WE BELIEVE VEHICLE IS UNSAFE TO DRIVE. THIS PROBLEM SEEMS TO BE ENCOUNTERED BY MANY HONDA PILOT 2016 OWNERS WHICH IS REPORTED ONLINE. THEY ALL COMPLAIN OF TAKING THEIR VEHICLE TO HONDA DEALERSHIP ONLY TO BE TOLD THE DEALERSHIP UNABLE TO RESOLVE THE ISSUE.

I HAD A 2014 PILOT. THE NAVIGATION WORKED GREAT. NOW I OWN A 2016 PILOT AND MOST OF THE NAVIGATION SYSTEM IS LOCKED OUT WHILE DRIVING. I NOW HAVE TO PULL OVER IN THE CITY OR INTERSTATE TO MAKE CHANGES--BOTH DANGEROUS. AS A RESULT, I AM NOW USING MY IPHONE FOR NAVIGATION WHICH DEFEATS THE PURPOSE OF THE CAR NAVIGATION SYSTEM AND IS MUCH MORE DANGEROUS. THE HONDA DEALER INDICATED YOUR AGENCY HAS REQUIRED THESE CHANGES. I AM HAPPY TO DISCUSS AT [XXX]. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE VEHICLE STARTED MAKING NOISES WHEN SHIFTING GEARS AND THE LOCAL DEALER ASKED ME TO STOP BY A WEEK LATER FOR DIAGNOSIS. THIS MADE ME BELIEVE THAT IT MAY NOT BE A BIG ISSUE AS THE DEALERSHIP DID NOT FIND IT ALARMING AFTER KNOWING ABOUT THE SYMPTOMS THE CAR WAS DISPLAYING. WHEN I WAS DRIVING THE NEXT DAY, THE DASHBOARD STARTED DISPLAYING ERROR MESSAGES LIKE EMISSION ERROR AND TRANSMISSION ERROR, STARTED JERKING AND SLOWED DOWN ABRUPTLY COMING ALMOST TO A HALT. WHILE ON THE HIGHWAY WITH 70 MPH AS MAX SPEED, I MANAGED TO TAKE THE VEHICLE TO THE SIDE AND ON THE SHOULDER. I WAS TRAVELING WITH FAMILY, INCLUDING CHILDREN, AND IT WAS A VERY AGONIZING EXPERIENCE. A FEW DAYS LATER, THE HONDA DEALERSHIP WHERE I LEFT THE VEHICLE FIXED THE ISSUE BY REPLACING A CAP WHICH WAS CAUSING LEAK FROM THE TRANSMISSION. PART NUMBER 06233-5J4-000 WAS REPLACED.

THE HOOD VIBRATES VIOLENTLY IN SPEEDS OF 60+ MILES AN HOUR. WHEN A LARGE TRUCK OR VEHICLE DRIVES PASSES THE CAR THE HOOD VIBRATES VIOLENTLY. WHEN ON A TWO LANE ROAD AND ON COMING TRAFFIC GOES BY THE CAR THE HOOD VIBRATES VIOLENTLY. THIS ISSUE HAS BEEN PRESENT SINCE I PURCHASED THE CAR IN JUNE 2016. THE HONDA DEALERSHIP STAYED THIS WAS WITHIN THE DESIGN SPECS FOR THE PILOT. I HAVE MADE EVERY ADJUSTMENT I CAN MAKE WITH THE RUBBER GROMMETS WITH NO SUCCESS. HONDA TELLS ME THER IS NO ADJUSTMENT. I AM A PORT ENGINNER AND I MANAGE SHIP REPAIR. THIS IS A SERIOUS ISSUE. THE VIBRATION WILL OVER TIME CAUSE THE HOOD HINGES TO FAIL FROM FATIGUE. THIS WILL CREATE A SITUATION WHERE A CONSUMER DRIVING THE 2016 HONDA PILOT TO POTENTIALLY HAVE HOOD FLY OFF THE VEHICLE DURING NORMAL DRIVING CAUSING CATASTROPHIC FAILURE AND INJURY TO THE DRIVER AND PASSENGERS.

WE WERE DRIVING DOWN THE STREET, VEERING LEFT AND THE REAR PASSENGER DOOR ATTEMPTED TO OPEN. A WARNING WENT OFF ON THE INSTRUMENT PANEL SHOWING WHICH DOOR WAS "OPEN". BECAUSE THE DOOR WAS LOCKED IT DIDN'T OPEN ALL THE WAY. IN ORDER TO CLOSE IT THE DRIVER HAD TO PUSH THE UNLOCK BUTTON. HAD THE DOOR NOT BEEN LOCKED I'M AFRAID THE DOOR WOULD HAVE OPENED COMPLETELY, PUTTING MY PASSENGER AT RISK.

ALL TIRES ARE NOT SAFE. TREAD IS CHIPPING AWAY. FIRST NOTICED AT 24000 MILES.

HI, I GOT A STRANGE PROBLEM IN MY CAR AS PER THE ATTACHED IMAGE. THANKS,

I AM EXPERIENCING THE SAME ISSUES OTHERS MENTIONED OF THE HOOD FLEXING WHEN DRIVING. UNDER CERTAIN CONDITIONS WHEN DRIVING DOWN A TWO LANE HIGHWAY AND A SEMI GOES BY IN THE OTHER DIRECTION OR WHEN PASSING A SEMI ON THE INTERSTATE YOU CAN SEE THE MOVEMENT OF THE HOOD FROM THE FRONT TO THE BACK AS THE AIR FLOWS UNDERNEATH. IT LOOKS LIKE THE HOOD LIFTS FROM LATCH AND THEN FLEXES, MOVES OR SHAKES AS AIR FLOWS GUESS THAT'S BEST WAY TO DESCRIBE IT. ON THE INTERSTATE I HAVE EVEN NOTICED SHAKING/MOVEMENT WHEN DRIVING IF IT'S WINDY WITHOUT PASSING A SEMI. CAR WASH DRYER ALSO CAUSES THE HOOD TO SHAKE. I HAVE TAKEN TO DEALER AND THEY TRIED ADJUSTING THE LATCH - THAT DIDN'T HELP. STOPPED BY ANOTHER DEALER AND THEY SAID TO ADJUST THE RUBBER BUMPERS ON EACH SIDE UNDER HOOD BUT THAT DIDN'T HELP EITHER. IT'S PRETTY SCARY TO SEE THIS HAPPENING. WHAT IF THE LATCH DOESN'T HOLD ONE OF THESE TIMES? THE HOOD FLYING OFF GOING 65-75MPH IS NOT A PLEASANT THOUGHT. OVER TIME WILL THE FLEXING AND MOVEMENT AND THE HOOD CAUSE PAINT TO CRACK AND DECREASE INTEGRITY OF THE HOOD?

TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE DRIVING 70 MPH, THE VEHICLE LUNGED FORWARD AND THE CONTACT SMELLED FUMES. ALSO, THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS. THE CONTACT PULLED OVER AND IT TOOK NUMEROUS ATTEMPTS TO RESTART THE VEHICLE. WHILE DRIVING VARIOUS SPEEDS, A PIECE OF THE FENDER ON THE FRONT DRIVER AND PASSENGER SIDES FRACTURED AND STRUCK A PERSON IN THE HEAD. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DIAGNOSED AND REPAIRED BY MULTIPLE UNKNOWN DEALERS AND INDEPENDENT MECHANICS AND THE CATALYTIC CONVERTER WAS REPLACED FOUR TIMES AND TWO INJECTORS WERE INSTALLED; HOWEVER, THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 83,000. THE VIN WAS INVALID.

COLLISION MITIGATION BRAKING SYSTEM (CMBS) DOES NOT WORK IN STAGE 2 OR STAGE 3. ONLY THE WARNING LIGHT COMES ON. BRAKES ARE NEVER APPLIED. GOING MORE THAN 10 MPH FASTER THAN THE CAR AHEAD OF YOU, ONLY STAGE 1 COMES ON WITH A WARNING NOTICE. NO LIGHT BRAKING FOR STAGE 2. NO HARD BRAKING FOR STAGE 3. I AM EMERGENCY VEHICLE OPERATOR COURSE TRAINED. I HAD SOMEONE WHO I KNOW KEEP A CONSTANT SPEED OF 30 MPH AND THEN RETESTED AGAIN GOING 50 MPH. I WOULD APPROACH GOING 10 MPH FASTER THAN THE LEAD CAR AND ONLY STAGE 1 WARNING WOULD ACTIVATE, EVEN WHEN I WAS ONLY 10 FEET AWAY BEFORE I HAD TO MANUALLY APPLY THE BRAKES HARD. APPARENTLY HONDA/ACCURA HAD AN EARLIER ISSUE WITH THE CMBS FALSELY ACTIVATING DUE TO BEING TOO SENSITIVE. THEY DID A SOFTWARE UPDATE BUT NOW IT IS NOT ACTIVATING STAGE 2 OR STAGE 3. THIS OCCURS NO MATTER WHAT SETTING ( LONG, NORMAL, SHORT) YOU HAVE THE CMBS SET TO. I BROUGHT IT IN TWICE TO THE DEALER AND ALTHOUGH THE SERVICE TECH TEST DROVE IT AND COULDN'T GET THE BRAKES TO WORK THE COMPUTER STATED EVERYTHING WAS FINE. HONDA TECH LINE WAS ALSO CALLED BY THE DEALER AND THEY SAID IF THE COMPUTER SAID THERE WAS NO ERRORS THERE IS NOTHING TO DO. I CALLED HONDA CORPORATION AND THEY ALSO SAID THERE WAS NOTHING THAT COULD BE DONE. AUTOMATIC CRUISE CONTROL WORKS SO IT CAN'T BE THE RADAR OR CAMERA. THIS IS A 2016 HONDA PILOT ELITE WITH CMBS

I HAVE A 2016 HONDA PILOT TOURING AUTO WITH THE 9 SPEED TRANSMISSION. WHEN COASTING DOWNHILL OR WHEN DOWN SHIFTING USING THE PADDLE SHIFTERS THE CAR ABRUPTLY ACCELERATES. THIS IS A SERIOUS SAFETY ISSUE AS ACCELERATION SHOULD NOT BE THE RESULT OF DOWNSHIFTING WHEN APPROACHING A CURVE OR GOING DOWNHILL.

TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V668000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

VEHICLE LOSS ACCELERATION WHILE TRAVELING AT 65 MPH (ENGINE STILL RUNNING) SPEED SLOWED TO 25-30 MPH THEN RETURNS TO FULL CONTROL. THIS HAPPENED IN RUSH HOUR TRAFFIC IN ATLANTA AND SEVERAL TIMES ON OPEN HIGHWAYS. HONDA UPDATED THE PCM AND TCM AND IT DID NOT SOLVE THE PROBLEM. DEALERSHIPS SAY THEY CANNOT REPLICATE THE PROBLEM SO THEY CAN NOT FIX IT. THIS HAS HAPPENED 3 TIMES.

The contact owns a 2015 Honda Pilot. The contact stated that while driving at various speeds, the vehicle was stalling and losing motive power. The vehicle was taken to a local dealer, where it was diagnosed that the starter needed to be replaced. The vehicle was repaired under an extended warranty; however, the contact stated that the failure recurred, and that the vehicle was stalling. The contact also stated that while driving through an intersection, the vehicle stalled, and the gear independently shifted into neutral(N) and the vehicle lost motive power. The contact stated that she shifted into park(P) and was then able to restart the vehicle. Additionally, the contact stated that while attempting to start the vehicle, the vehicle failed to start with the power steering, oil, and battery warning lights illuminated. The vehicle was towed to Steve Hopkins Honda (2499 Auto Mall Pkwy, Fairfield, CA 94533), where it was diagnosed that the starter needed to be replaced again. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The failure mileage was unknown.

I HAVE A 2016 HONDA PILOT ELITE AND I NOTICED ON MY LAST ROAD TRIP THAT THE HOOD ON THE VEHICLE MOVES VIOLENTLY WHEN I PASS ON COMING VEHICLES ESPECIALLY LARGE TRUCKS. I ALSO NOTICED THAT THIS HAPPENS DURING HIGH WIND SITUATIONS AS WELL. I MADE A SERVICE APPOINTMENT FOR THIS WEEK TO ADDRESS THIS WITH HONDA. ON BOTH OCCASIONS I EXPERIENCED THIS WAS AT HIGHWAY SPEED OF 55 OR FASTER.

I MOVED CAR OUT OF DRIVEWAY SO FRIEND COULD LEAVE GARAGE. WHEN I WENT TO PUT CAR BACK IN DRIVEWAY, THE CAR WOULD NOT STOP AND HIT THE CAR IN OTHER SIDE OF GARAGE. WHEN I PUT THE CAR IN REVERSE TO MOVE AWAY FROM CAR/GARAGE THE CAR WOULD NOT STOP IN REVERSE. I TURNED THE WHEEL TO PREVENT CAR FROM HITTING TRUCKS IN DRIVEWAY ACROSS THE STREET I HIT NEIGHBORS MAILBOX AND BROKE TAIL LIGHT AND LEFT A PAINT SCRATCH ALONG ENTIRE DRIVER SIDE OF VEHICLE. I CALLED A TOW TRUCK DRIVE WHO SAID THERE WAS SOMETHING WRONG WITH CAR BRAKES WHEN HE MOVED CAR TO BED OF HIS TRUCK. HE USED EMERGENCY BRAKE TO STOP CAR. THE HONDA DEALER I HAD THE CAR TOWED TO WAS IN MYRTLE BEACH, SC. THE TECH SAID HE RAN ALL THE DIAGNOSTIC TESTS AND DID NOT FIND ANYTHING EXCEPT AN AC ISSUE. THE AREA SERVICE REPRESENTATIVE ALSO TESTED THE CAR AND SAID IT WAS "SAFE TO DRIVE". I DID DRIVE IT TO RALEIGH LATER IN THE WEEK AND THEN HOME TO CHANTILLY VA. I HAVE HAD NO REPEAT ISSUES BUT I AM VERY CAUTIOUS WHEN I APPLY THE BRAKES AT A LOW SPEED FOR A STOP SIGN OR RED LIGHT.

I HAVE 2016 HONDA PILOT ELITE AND I NOTICED THAT THE NAVIGATION SYSTEM GETS LOST ESPECIALLY WHEN I START THE VEHICLE A START MOVING. ON MOST OCCASIONS IT TAKES ABOUT 8 TO 10 MINUTES FOR IT TO FIND ITSELF. I HAD A 2011 HONDA PILOT AND FROM DAY ONE IT NEVER GOT LOST. IF THERE IS ANYWAY TO GET THE OLD NAVIGATION SYSTEM INSTALLED IN THE 2016 MODEL PLEASE SIGN ME UP! BOTTOM-LINE, HONDA NEEDS TO COME OUT WITH A FIX AS-SOON-AS-POSSIBLE. THE NAVIGATION OPTION I PAID FOR IS IN ADEQUATE. I WILL ADDRESS THIS ISSUE WITH HONDA SERVICE THIS WEEK. AGAIN, THIS IS A DAILY OCCURRENCE!

TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART AND WAS COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER WHERE DIAGNOSED THAT THE ALTERNATOR AND THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,038.

I GOT PROBLEM WITH TRANSMISSION WITH GRINDING GEAR WHEN I USE ECO ON AND NOW MY TRANSMISSION MAKE WHISTLE NOISE WHEN CHANGE SHIFT FROM 2 TO 3 AND 3 TO 4. I WOULD LIKE AMERICAN HONDA RESPONSIBILITY WITH TRANSMISSION NEW HONDA PILOT 2016 AND THEY SHOULD BE RECALL FOR TRANSMISSION. NOW I FEEL NOT COMFORTABLE WITH THIS NOISE.

UNSATISFACTORY TRANSMISSION SHIFTING SINCE NEW (2-2016). LEARCHING, SEARCHING FOR GEARS, SLACK IN SHIFTING FROM STOP. HONDA SAYS ITS NORMAL. THAT INSULTS MY INTELLIGENCE. POOR DESIGN AND FAILURE TO ADMIT THERE IS AN ISSUE. LESS THAN 17,000 MILES ON VEHICLE AS OF THIS DATE (1-23-2018)

PURCHASED 2016 HONDA PILOT ON 2/27/16. STARTED NOTICING ISSUES WITH RADIO FADING IN AND OUT (VOLUME). THIS PROBLEM OCCURS AT ALL TIMES IT SEEMS BUT WORSE WHILE IN MOTION.TOOK TO DEALER AND THEY STATED WASNT AWARE OF ANY ISSUES WITH THIS PROBLEM. AS I STARTED MY RESEARCH, I FOUND THAT THIS IS A HUGE PROBLEM WITH THE 2016 PILOT. FILED A COMPLAINT WITH HONDA AND WAS TOLD TO TAKE TO DEALER AS I DID BUT NOTHING WAS DONE ABOUT ISSUE. SEEMS LIKE A SMALL ISSUE BUT WHEN SPENDING THAT AMOUNT OF MONEY YOU EXPECT EVERYTHING TO BE WORKING PROPERLY. FEEL LIKE I'M GETTING THE RUN AROUND BUT THIS PROBLEM NEEDS TO FIXED. NOT SURE WHERE I CAN GO AT THIS POINT TO GET PROBLEM RESOLVED. PLEASE HELP!!

SOMETIMES CAN NOT STOP 2016 HONDA PILOT WITH FOOT OFF GAS AND FIRMLY PRESSING DOWN ON BREAK PEDDLE. IT HAS TAKEN ME 4 TIMES INTO INTERSECTIONS. YESTERDAY I WAS GOING TO MAKE A LEFT HAND TURN AT A 4 WAY STOP AND THE ENGINE SURGED AND I HAD TO GO STRAIGHT TO AVOID HITTING A CAR. THE DEALER CHECKED BREAKS AND GAS PEDDLE AND FOUND NO PROBLEMS. THE TOUCH SCREEN RADIO CONTROLS SOMETIMES DOES NOT WORK. DEALER MECHANIC SAID COMPUTER CONTROLS THAT AND CAR GAS TOO, THEREFORE I THINK IT IS A SOFTWARE ISSUE THAT NEEDS TO BE ADDRESSED IMMEDIATELY. I HAVE A CODE NUMBER WITH AMERICA HONDA. THEY ARE CHECKING INTO THE MATTER AND HOPE THEY FIND A SOLUTION BEFORE I WRECK OR WORST KILL SOMEONE. I HAVE HAD THIS NEW VEHICLE ABOUT 6 WEEKS. ONLY 1300 MILES ON IT.

COMING TO A STOP AT AN INTERSECTION IT HAS SURGED 4 TIMES TAKING ME OUT INTO THE INTERSECTION EVERY TIME, WITH FOOT OFF GAS AN ON BREAK I CAN NOT STOP IT. I RECENTLY HAVE BEEN USING THE EMERGENCY BREAK TO STOP IT. IT DOES NOT HAPPEN ALL THE TIME. I TOOK IT TO DEALER 2X. AMERICAN HONDA IS LOOKING INTO IT AND ALWAYS ASK IT WRECKED IT. SEVERAL OTHERS HAD SAME ISSUE. AN SOFTWARE UPDATE DID NOT RESOLVE ISSUE. CAN OUR GOVERNMENT HELP?

WHEN SECURING THE DRIVER'S SIDE SEATBELT, IT SEEMED TO BE TOO TIGHT AND DID NOT ALLOW ROOM TO REACH THE DASH. TOOK IT BACK TO THE DEALERSHIP AND THEY LUBRICATED IT AND SAID IT WAS WORKING FINE. IT STILL CONTINUED TO FEEL TOO TIGHT - ESPECIALLY WHEN COMPARED TO THE PASSENGER SIDE. SO, I STOPPED BY A HONDA DEALERSHIP AND TRIED THE SEATBELT IN ONE OF THEIR 2016 MODELS AND FOUND THAT IT HAD THE SAME SNUGNESS AS MY VEHICLE. I HAVE SINCE MEASURED BOTH THE DRIVER'S SEATBELT AND THE FRONT PASSENGER SEATBELT. THE RESULT WAS THAT THE DRIVER'S SIDE BELT IS A FULL 24 INCHES SHORTER THAN THE FRONT PASSENGER BELT, WHEN FULLY EXTENDED. I FEEL THAT IF IT IS TIGHT ON ME, IT COULD POSE A PROBLEM FOR OTHERS AS WELL. IT SHOULD BE NOTED THAT, EVEN THOUGH THE BELT WAS A LITTLE SNUG, I REALLY DID NOT NOTICE IT UNTIL I WAS WEARING BULKY WINTER CLOTHING AND HEAVY COAT.

WHILE THE CAR WAS IN MOTION ON A COUNTRY ROAD, WARNING MESSAGES CAME ON STATING THAT THE CAR SHOULD NOT BE DRIVEN, AND THEN THE ENGINE SUDDENLY SHUT OFF. CAR COASTED TO A STOP. COULD NOT RESTART THE CAR FOR 5 OR 10 MINUTES, BUT IT FINALLY STARTED AGAIN. AFTER TAKING IT TO THE DEALER TWICE, THE DIAGNOSIS WAS THAT COOLANT HAD MIXED WITH TRANSMISSION FLUID, THUS THE TRANSMISSION HAD TO BE REPLACED.

2/4/16: BACKED OUT OF GARAGE, PUT CAR IN PARK, LOWERED GARAGE DOOR. WAS ABOUT TO EXIT VEHICLE TO ADJUST PASSENGER SIDE MIRROR, CAR SURGED FORWARD, CRASHING THROUGH GARAGE DOOR. BRAKES WOULD NOT STOP VEHICLE AS IT WAS CRASHING THROUGH THE GARAGE; IMMEDIATELY APPLIED EMERGENCY BRAKES, CAR FINALLY STOPPED AGAINST SHELVING IN GARAGE AND WTEN BECAME WEDGED IN GARAGE. CAR EXPERIENCED SEVERE DAMAGE TO FRONT, HOOD, TOP, SIDES AND COULD NOT BE REMOVED FROM GARAGE UNTIL GARAGE DOORS WERE REMOVED BY GARAGE DOOR COMPANY THE NEXT DAY. ON 2/5/16 TOOK CAR TO HONDA DEALER. SAID THEY NEEDED TIME TO INVESTIGATE, WOULD NEED UNTIL MONDAY, 2/15 WHEN MANUFACTUERE'S REP COULD BE THERE; GAVE LOANER VEHICLE TO USE IN INTERIM. CAR STILL HAD DEALER TAG, ONE MONTH OLD. ON 2/17, RECEIVED A CALL FROM SERVICE MANAGER STATING THAT HONDA REP'S INVESTIGATION FOUND NOTHING WRONG WITH VEHICLE AND THAT I WOULD NEED TO LOOK TO MY INSURANCE COMPANY TO REPAIR VEHICLE. I WAS TOLD TO RETURN LOANER VEHICLE THAT DAY, WHICH WE DID. THERE WAS OVER $2,000 DAMAGE TO HOME; AND $8,836 DAMAGE TO VEHICLE. I FIND IT AMAZING THAT HONDA COULD FIND NOTHING WRONG WITH VEHICLE. I KNOW FOR A FACT THAT THE CAR WAS IN PARK AND NOTHING WOULD MAKE IT STOP. THE CAR IS BRAND NEW - HONDA KNOWS THAT SOMETHING IS WRONG; THERE ARE OTHER VEHICLES THAT HAVE HAD THE SAME PROBLEM. I WILL NOT FEEL SAFE IN THE CAR FOR ONE MINUTE WHEN THE REPAIRS ARE COMPLETED (TAKING 24 DAYS TO REPAIR). AND, IT IS A DAMAGED VEHICLE WITH THE DEALER TAG STILL ON IT!

2016 HONDA PILOT SURGE WHILE TRYING TO STOP ON A CITY STREET AND 2 TIMES ENDED UP PART WAY IN THE INTERSECTION. NO WARNING LIGHTS ON DASH. HAD PILOT ABOUT A MONTH. ONLY DROVE ABOUT 500 MILES. CONCERNED, SO KEEP LONGER DISTANCES IN TRAFFIC. SETUP AN APPOINTMENT TODAY WITH LOCAL DEALER TO INSPECT PER HIS SCHEDULE IN 4 DAYS.