NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Honda Pilot. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I have had multiple situations where the auto idle has engaged and the vehicle has died. Most of the time the car restarts by holding down the ignition button, but twice it's required a jump. I have taken this into honda multiple times and they've told me they can't recreate the problem, but it consistently happens to me. The most recent time was at a high speed intersection and almost resulted in a serious collision. The below question asked how many miles on my vehicle. We first noticed this at about 25000 miles, but most recently occurred today at 80000 miles.
On [XXX] a code p0430 appeared on the dash board screen. The car was making a strange noise coming from the engine. I took the car to Integrity Auto Repair shop in McAllen, Texas, they checked the code and said that it was the catalytic converters that were going bad. So I requested an estimate, since their estimate was too high, I contracted a private mechanic to replace the catalytic converters (2), and another part connected to the system. Also, we replaced the oxygen sensors and the noise did not go away. Then, on August 25th, 2025 I decided to take my Honda pilot to the dealer Honda in Pharr, Texas for a check up and they told me that the reason the car was making so much noise and had so much reduced engine power was because the high pressure fuel pump was failing. So, I asked the service representative: If the problem is the high pressure fuel pump, why the dash board code p0430 showed up? Ana, was the representative's name; she replied that the front dash camera is malfunctioning and needs to also be replaced. I asked her...my car just has 76,000 miles, i paid so much money for this car and you are telling me that the dash camera and the high fuel pressure pump are not good? And, I spent almost 4,000.00 Dollars replacing the wrong parts because your dash board gave me the wrong code? Why is this happening? I am driving my car with my two little daughters in the car, taking them to school and back and hearing the car engine noise and wondering when is it going to leave me on the road? Then I asked her; this looks like that is a problem from the manufacturer and Honda should be responsible for the repair. Imagine the dash board giving me the wrong warning code? And the car has only 76,000 miles. Then I go and spend so much money for nothing? This is not normal. I feel that Honda is responsible for the car failures. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I believe this car was subject to the recall where something about the AIS system needed to be fixed. The initial problem was the car would stall out at lights when the AIS system was activated. I went in for the recall and had not experienced the problem since. That’s until the past couple days where the problem is back to occurring when I’m stopped at a light and fully depressed the brake, the car stops idling and fails to restart creating a dangerous condition in traffic. It is stressful, unneeded, and puts my family in danger.
I have recently had a traumatizing event with respect to the 2019 Honda Pilot. As you know this vehicle has the 3.5L v6 engine and transmission. Recently I was in a situation where I needed to accelerate to miss an oncoming tractor trailer that crossed the median. The only course of action was to accelerate. At the time of acceleration the car skipped and slipped gear. We narrowly missed colliding and in my estimates dying. I had the vehicle inspected and diagnosed by a Honda dealership in Sanford NC. They determined the Torque Converter failed and is bad. They also informed me this same power train is in the 2018 and previous Honda Pilots. Which Honda extended the warranty on to address the issue. Why haven’t they included the 2019? This is unacceptable I have reached out to Honda and they will not discuss the issue.
The front camera driving assist malfunctioned, causing all driving safety mitigation to be stopped. This is not an issue due to the driver, it is an issue with the camera either malfunctioning from heat from sun exposure or being faulty due to manufacturing issues. I reported to Auto National Honda Valencia & they said it would cost approximately $2200 to fix. Dash light did come on and are continuing to go on until the faulty camera is replaced.
My 2019 Honda Pilot has 47817 miles on it. Purchased new from dealership. Been garaged entire life other than normal routine driving. Recently had ADAS warning lights. Reported the problem to Honda HQ in Torrance California. They issued a claim number. I took it to Honda dealer where it was diagnosed with error code U3000-49. They quoted me approx $2600 to replace and calibrate the new multi purpose camera. When reviewing the internet for others with similar problem I noticed this was a safety issue that was far too common among relatively new Honda vehicles. I received a discount from Honda and had the service. The discount was only given when I complained about this issue as well as my 2013 Honda pilot I purchased brand new which the clear coat paint started to come off the roof and hond of the vehicle about a month after I purchased my 2019 honda. When reporting the problem with the 2013 pilot losing the clear coat back in 2019 Honda told me it was too late for them to do anything. Honda should have recalled vehicles with peeling clear coat as well as the defective ADAS system.
The contact owns a 2019 Honda Pilot. The contact stated that upon coming to a complete stop, the A/C started to blow warm air; however, upon acceleration, the vehicle resumed blowing cold air. The contact stated that over time, the contact stated that the failure initially occurred approximately an hour after driving before the failure became a constant failure after starting the vehicle. The contact called the dealer and made an appointment to repair the vehicle. The mechanic discovered that the fan control relay was defective due to the relay melting into the fuse box. The contact was informed that the engine compartment harness needed to be replaced. The manufacturer was notified of the failure and the contact was provided a case number. In addition, the contact received an email with a form to fill out for the Manufacturer’s Goodwill Assistance Program. The vehicle was not repaired. The failure mileage was approximately 131,000.
After starting my vehicle and leaving the office, several different warning messages began flashing on the dash ABS, lane departure mitigation, Power Sterring, Towing. I pulled over and turned the vehicle off. When I attempted to restart the vehicle, the brake pedal was hard and felt stuck. The car did not start. When roadside assistance came, they tested the battery, and it was fine. The car was towed to a Honda dealer and the technician informed me the Brake Pedal Position Switch failed. He said that it would have caused all the different warning messages to appear. This was the second time this occurred, where the different warning messages lit up, but that time the car restarted. When I took it to the dealer that time, they could not determine the issue, and no repairs were done. I am concerned because I have seen that these vehicles have issues with this and it is very dangerous and unsafe when it comes to issues with the brakes.
Had veh fixed for fuel injection issues in 2023 paid 1500 repair complained to handa America and they paid it.. car was still under warranty.. Recall fuel injection in Feb 2025 after honda buena park fixed it had same hesitation issues between 30 50 mph after just 2 weeks after repair. Took it back had to pay 250 for dialysis no answer.. wanted 3000 to attempt to fix it but no guarantees.. Took car to local auto parts store hooked car to analysis problem and it says ECM is issue. Now why is a local auto parts store able to find problem for free but honda wants 3000 to guess. Honda america was no help. This is now the 3rd issues with fuel system only have 77000 miles on this car.
Ticking noise and check engine light. Taken to dealer. Dealer replaced tensioner, timing belt, water pump, did oil change and engine flush. Did not fix the problem. Dealer took the engine apart and discovered damaged rocker arm assembly which caused valve spring break which caused a problem with the cylinder. Honda is denying a warranty claim as the vehicle is just outside of the 5 year power train warranty period even though it only has 48 thousand mile on it and has been serviced regularly and kept in good condition.
We were driving from the [XXX] Area to [XXX] in June 2024. We noticed a "Transmission Too Hot" indicator on our dash while we were driving on [XXX] in [XXX] . It was not a hot day. We pulled over because we did not want to damage our car. We were towed to Ciocca Honda in [XXX] . They ran diagnostics and determined the problem was a known issue "A23-073" and our car needed a software update. The did a fine job and got us back on the road. My concern is that this was a known problem which could still be affective other motorists. Please evaluate whether a recall is needed for the fix done to our car and the software update. Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Manufacturer has failed to complete recall repair 23V-858 after numerous requests during numerous service appointments. They claim lack of available parts.
After receiving a CMBS error message I tried to drive home and the vehicle automatically engaged brakes while merging with no other vehicle near by and I was almost rear ended.
My car turned the brake light on, the cruise control stopped working, it has the lane departure warning on, the sensor on the windshield apparently is not working.. I can't use the cruise control nor the lane departure assistant and I am concerned that when needed the emergency breaks won't work.. this is a serious issue Honda should remedy.
The contact owns a 2019 Honda Pilot. The contact stated while driving 30 MPH, there was an abnormal beeping sound coming the instrument panel three times and the steering wheel unexpectedly became inoperable. The contact stated that the steering started shaking abnormally. The contact stated that the failure had occurred on several occasions. The contact stated that a dealer was contacted. The contact stated that the brake warning light was illuminated. The vehicle was taken to the dealer to be diagnosed; however, the results were unknown. The vehicle was then taken to a Mr. Tire to be diagnosed and it was determined that the brake pads needed to be replaced. The contact stated that the front and rear brakes were replaced, and the vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 124,000.
car stalled and turned off in the middle of the intersection when trying to accelerate from a complete stop at a red light. the traffic behind me almost ran into the back of my car due to the sudden stop and it taking multiple tries to get the car to restart. this has happened multiple times starting only a few months after buying the car brand new in 2018. It is very dangerous. every time I take it or have it towed to the to the dealership they say nothing is wrong with it but it is not normal for a car to have this issue
The backup camera on my 2019 Honda Pilot stopped showing a clear backup picture. Now when I backup the picture on the screen is green and purple. The picture on the screen is very poor quality.
2019 honda pilot exL all of sudden multipurpose camera doesn't work. As a result of the camera issue break system sign came on and all safety feature turn off. I didn't have any accident prior to the sign came on. Dealer is asking 1800+tax to replace the camera.
dash instuments goes blacked out , entertainment system goes black in sequence to dash, this has happened multiple times . I cannot tell my speed, gas levels, etc, the LKAS, collision warning, adaptive cruise control , auto emergncy breaking ,lane departure warning failed with lights coming on with various failure warinings, it fails ,then works randomly then fails again. I have taken my vehichle in starting in 2022 for the dash instruments and entertainment going out .The transmission has rough shifting multiple times, i have brought for diagnostic service 4 times on transmission, they cannot find the causes. I have had transmissions serviced and flushed as required.
vehicle needs a new engine has spun a bearing internally and sent metal throughout the motor has to be replaced This is a vehicle with 75,000 miles and loan just payed off. My son was driving car earlier and reported it lurching in the highway
While driving on Highway 35 in Olathe traffic came to a crawl and vehicle automatic idle caused vehicle to stop. Luckily vehicles were slow and was not hit in the rear. Had to place vehicle in Park and restart. Several other times while at stop light vehicle just shuts down and fails to restart. We are just manually turning off auto idle on every start. If we forget the vehicle will start to shut down and we quickly turn off. Safety concerns while having grandkids in vehicle so we usually just take the 2014 Honda Odyssey which does not have this feature. ON going problem.
The idle-stop feature on our 2019 Honda Pilot is faulty. The idle-stop is intended to shut off the engine, or put it into an idling state, at stop lights in order to improve fuel efficiency. However, on a recurring basis (at least once a week, often times several times per week), our Pilot will shut off at a stop light and fail to restart. This at a minimal causes the car to get stuck in traffic or create traffic issues at stoplights, and at worse (in a situation like today), it causes our car to stall out in the middle of a busy intersection which put our family at unnecessary risk.
During normal operation of the vehicle, the dashboard information display on the gauge cluster lit up displaying the following error messages: Adaptive Cruise Control Problem, Collision Mitigation System Problem, Lane Keeping Assist Problem, Auto High-Beam Problem, Road Departure Mitigation System Problem. Additionally there is a fixed "dash light" that is showing "BRAKE SYSTEM" illuminated in amber color. After research I have found that Honda issued a TSB for other vehicles with their sensing system for the same issue and referenced the high-mounted mono camera on the windshield. This issue extends to the 2019 Pilot Elite that I own and significantly reduces the safety features of this vehicle.
Rear backup camera suddenly showing green and purple distortion making it impossible to use/trust the camera. This issue appears to be a growing trend in 2019 Honda Pilots AFTER Honda completed recall issue on faulty cabling/wires. See this thread: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The rear back-up camera in my 2019 Honda Pilot quit working. Apparently the problem is associated with the infotainment system. Many owners will not fix this issue because of the high cost of repairs, almost $5000. Not having a backup camera greatly increases the risk of accidents.
Backup camera is distorted and has purple and green colors throughout the screen. Also the information screen routinely indicates a Tuner failure, followed by popping sounds from the radio. Took vehicle to Honda dealer who advised that many 2019 Honda Pilots are coming in with same issue. However, the vehicles with the vehicles with the same first 7 charscters in the VIN were NOT included in the recall for some reason. This oversight by Honda, to exclude these particular Honda Pilots, places an increased safety risk for the owners, as well as an undue financial burden. In reviewing the complaints posted on this site, 2019 Honda Pilot owners have been complaining about these issues for 2-3 years without any resolution from Honda. It is clear that Honda has been aware of this issue for several years. It would be great if the NHTSA would require Honda to do the right thing by acknowledging their oversight (excluding these vehicles from the recall), and have the backup camera and tuners repaired before a serious accident/injury occurs.
Sensor lights turned on and frequent events occurred causing lights to come on. Took to the dealer and informed me code u3000-49 multi purpose camera unit wave radar internal electronic failure upon researching several other people have the same issue and has not been resolved.
As soon as my car hit 58,000 miles all of a sudden my transmission is doing a jerking like if it’s trying to fail, which doesn’t make sense because I’ve never heard of transmissions going on a car so young with very few mileage and then I realized, and I looked it up that pilot from 2018 2017 and 2019 are known to have transmission issues. Why didn’t Honda fix this issue already?
Backup Camera started showing a rainbow of colors.
Honda dealership has not had parts for over a year now
The contact owns a 2019 Honda Pilot. The contact stated that the rear-view camera had been failing but had stopped operating weeks ago and only displayed a blank screen. The contact stated that prior to the complete failure of the camera, there were intermittent failures for approximately 1 year. The vehicle was taken to a local dealer several times for camera repair. The contact stated that after each repair, the camera failed again. The manufacturer was informed of the failure and contacted the dealer for help with the repair. The contact stated that the manufacturer had reimbursed the contact for one of the diagnostic test fees that was paid to the dealer. The vehicle was repaired; however, the failure reoccurred. The failure mileage was approximately 81,000.
The braking system failed Lane keeping assist stopped working Adaptive cruise control stopped working Forward collision warning stopped working It does not handle as smoothly since the sensors stopped working I parked in the shade I keep the sensors clean but they only will work when it’s cooler then 65 degrees outside
Our when using auto idle our car, and we press the break our car will sometimes get locked in park and we cannot switch gears. We have been stuck in traffic several times with 3 children in the back. I called honda to open a case and escalated to a supervisor, Case #15600713 and was told because the car was out of warranty. However the previous owner of this vehicle did bring it into honda with our same complaint and they were not able to find the issue. When we went the dealership they told us this happened. So what we know is that the previous owner DID come into the dealership with this existing complaint and honda was not able to help him. We were told we must replace the entire transmission for 9k on a car this is only from 2019 with only 78,000 miles on it. No previous accidents. This is obviously a factory issue. According to lemons laws it appears we have a right to sue because of this safety concern, and the company not standing by its product when it’s clear there is a problem with the auto idle. the transmission light comes on, warns us to pull over when possible, or will just completely lock us into park. The solenoid is not responsible for this auto idle issue. We turned off the auto idle and when we manually do this every time we drive, the car does not stop and the light does not come on.
The contact owns a 2019 Honda Pilot. The contact stated while driving approximately 35 MPH, the vehicle stalled. No warning light was illuminated. The vehicle was taken to an independent mechanic and was diagnosed with a misfire in cylinders #4 and #6, and that the ECM had failed. The contact related the failure to an unknown recall; however, the VIN was not included. The vehicle was not repaired. No further information was available. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 66,000.
Sometimes when I stop in traffic, the idle-stop feature doesn't turn the engine back on. Engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. This has happened multiple times. I try to remember to disable the idle-stop feature but don't always remember to.
The backup camera view on the main screen in the car has turned shades of green and purple and pink, significantly obscuring visibility.
The contact owns a 2019 Honda Pilot. The contact stated while driving at approximately 5 MPH, the Cruise Control, Lane Keep Assistance, and High Beam headlights Error warning lights were illuminated. The failure had occurred on several occasions. The vehicle was taken to a dealer, where it was diagnosed with a faulty sensor in the front camera and the sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.
Connecting rod bearing, engine is knocking. Honda TSB 24-001 doesn't include my VIN right now.
My vehicle has stalled twice since purchased a little over year ago. When stopped at a stop light the auto start/stop function failed to re-engage. I had to put the car back in park and restart the vehicle both times before I could drive forward. There were no warning lights either time this has happened.
Honda Pilot 2019 idle stop system is defective. The engine's failure to automatically restart after shutting down poses significant safety risk. When at a red traffic light, the engine will turn off to save fuel. At this point, the car is supposed to restart when you release the brake. Instead, the idle-stop system periodically fails. It will take the car out of drive and place it in neutral. At this point, the driver has to put the car in park then restart the car. This process can take 30 or so seconds, at best, creating a very unsafe road condition as traffic is flowing. This prolonged restart process poses a significant safety risk to both the occupants of the vehicle and other road users.
Hello, I have owned my 2019 Pilot for almost 6 years. From day one, I have had ongoing issues including over 12 situations in which my vehicle would not restart at stoplights, 4-way stops or other areas (my driveway, gas station etc.). I have had the vehicle jump started multiple times by my extended warranty company, my husband and neighbor and towed to the dealer. My most recent stall when not even let me turn on my hazards as my vehicle completely died at the stoplight. I have called 911 multiple times to protect me from being rear-ended. I fear for my life driving the vehicle. My kids refuse to also drive the vehicle. Honda does not have any answers for the fix. There are over 1,000 complaints from vehicle owners. Let's do something before someone is rear-ended and killed! Look at my service history! My car is a lemon, and has lost value. I deserve peace of mind driving this vehicle and compensation for this never ending nightmare.
The catalytic converter needed to be replaced due to faulty fuel injectors causing damage. This caused major surging in my vehicle, making it difficult to accelerate in a normal way and caused shaking in my vehicle.
Backup Camera displays "camera system failure." I believe the 2019 honda pilots were affected but I did not receive a mail stating to do a backup camera recall.
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
On multiple occasions, when stopped at a red light or stop sign, the car will auto-idle and not restart, causing the car to stall.
The backup camera exhibits image distortion, posing a safety hazard.
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that a second notice would be sent when parts were available. The approximate failure mileage was 55,000. Parts distribution disconnect.
The Pilot has exhibited unusual behavior that seems tied to the autostop functionality when at a stop light. Three times now I will let my foot off the brake and the car completely shuts down. When I try to restart the vehicle, the accessory power turns on but the vehicle will not start. It will start to turn over, but the turn over terminates abruptly and the car completely shuts off. The behavior seems similar to what is in the NHTSA Action Number PE22005
The windshield camera (aka "monocular camera") appears to be failing prematurely. According to internet research, this appears to be an overheating problem in the design of monocular camera. This results in a litany of dashboard errors like the following: Collision Mitigation Problem, Road Departure Mitigation System Problem, Adaptive Cruise Control Problem, Lane Keeping Assist Problem, Braking System Error, Auto High Beam Problem.
Data synced from NHTSA on May 4, 2026