There are 44 owner-reported driver assist & adas complaints for the 2020 Honda Pilotin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
My current 2020 Pilot has presented a failure/ malfunction at the multipurpose camera in the front side resulting on the most important safety advance drivers assistance systems to not to work (Collision Mitigation System, road departure mitigation system, auto high beam, lane keeping assist, automative emergency breaking). This malfunction for this safety device could put at risk my family while driving since system got deactivated for no reason and will not respond to under unexpected situation while driving. I notice several messages on my dashboard then I confirmed safety componentes where bypassed and not activated not working properly. The problem was reporte at a dealer, then vehicle device was inspected and confirmed by the dealer that the safety multipurpose camera has a malfunction. Prior to the failure there were no messages or symptoms, just stops working without advice. Safety devices must he operative at all time, me vehicle is in very good condition and not more that 6 years old.
These systems have stopped working due to a faulty LKAS camera that is mounted at the windshield
I will be driving down the road with no other cars in sight and the car will sense something that isn’t there and engage in emergency braking. This is very dangerous when traveling at high speeds.
my rear view camera went out and it is a $2,000 fix. can this please be a recall? i know many others this has happened to as well.
LKAS, adaptive cruise control, auto high beams, forward collision, auto breaking warning lights all came on and failed. Lots of other Honda pilots of this vintage are experiencing this issue according to Honda forums.
January 2026 multiple dashboard warning lights stating ACC problem, LKAS problem, Collision Mitigation System problem, Road Departure Mitigation System problem, and Auto High-Beam problem. 3/18/26 took vehicle into local Honda dealership where they ran diagnostics with the results showing the "multi purpose camera unit internal failure." They checked wiring and connector which were ok so dealership is recommending replacement of camera and recalibration.
On or about January 7, 2026, we were driving through town and the dash cluster lit up with five separate warnings for safety features no longer operational. These are adaptive cruise control, lane keeping assist, collision mitigation, road departure mitigation, and automatic high beams. We cleaned the windshield and radar housing. Then the battery was replaced. None corrected the problem. An appointment was then scheduled at the dealership for 1/9/2026. It was determined the multi-purpose camera had an internal short. The only fix is a new camera ($1284) and re-aim process. The total repair cost, not including the $165 diagnostic fee, is $1727. In the meantime, the driver safety features are mostly unavailable, including the traditional cruise control. I say mostly because the system randomly works for a few minutes before overheating/shorting. I worry about fire and sudden emergency braking due to the short. I must note this system has never functioned well. In particular, the camera and/or radar “sees” problems that don’t exist and unnecessarily and repeatedly activates the warning notifications, especially on two-lane highways. I may still have video of a trip where there were dozens of warning notifications within just a few miles for cars in their own lane. The collision mitigation system has been off for nearly all our ownership as it nearly caused a major accident on our second day. As I was accelerating up to highway speed to merge onto the highway I activated my turn signal. A truck in the driving lane was slowing to let me in, however, the system saw traffic in the vicinity and activated numerous warnings on the dash while simultaneously activating the brakes and steering me towards the ditch. The car behind me had to panic brake to avoid hitting me. I had limited driver input during this period but was able to get stopped on the shoulder of the highway. I liken the Honda Sensing system to a 16 year old driver who is prone to panic.
Almost immediately after purchase, the orange BRAKE sign came on and the gas pedal slightly braked for me. The forward collision light stayed on my dash board. The camera behind the windshield mirror seems to be malfunctioning. It will go off whether a car is close to me or not. It happens at random times during my drive and it worries me if I am going a decent spend with people behind me or in front of me and my car starts to break on its own, potentially causing a crash.
I own a 2020 Honda Pilot EX with approximately 58,000 miles. Every time I drive on two-lane roads, I receive a bright orange “Brake” warning from the Automatic Emergency Braking system when vehicles in the opposite lane are passing by. The system falsely detects an imminent collision, even though the oncoming vehicles are safely in their lane. The system then applies the brakes unnecessarily. Most of the time it brakes mildly, but on at least two occasions it has braked very hard, causing the vehicle behind me to nearly rear-end my car. This creates a significant and dangerous situation, as it could easily cause an accident. I now have to disable the automatic braking system every time I drive. During my last drive, after disabling the system, I received a warning message stating: “ABS Failure — Take to Dealer.” I have also experienced dangerous behavior from the Lane Departure Warning/Assist system. When exiting the freeway, if the lane lines disappear or become unclear, the vehicle has slammed on the brakes suddenly. On one occasion, this caused me severe whiplash. Thankfully, I was alone in the car — if my young children had been passengers, they could have suffered serious neck injuries. I have taken the vehicle to the Honda dealer and independent mechanics. Each time, they have only cleared the codes and told me it was due to “dirty sensors.” The warnings and braking issues, however, keep coming back. This issue is persistent, reproducible, and unsafe. The Automatic Emergency Braking, Lane Departure, and ABS systems are not functioning properly and create a real danger to myself, my passengers, and other drivers on the road.
The dashboard looks like a christmas tree all the brake lights are on, I googled this and its supposedly a known issues. I'm not sure if the brakes are safe or not.
The contact owns a 2020 Honda Pilot. The contact stated that while reversing, the rearview camera was not functioning properly. The rear-view image was distorted, compromising the back over prevention system. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V431000 (Back Over Prevention), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.
Turned car on one day and warning lights on dash. ACC problem, Collision mitigation system problem, road departure mitigation problem, LKAS, Auto high beam, CMBS problem. Prior there were no issues Took car to dealership and they determined its the forward looking camera U3000-49, see uploaded file. The front camera has failed without incident, windshield isn't damaged, windshield has not been replaced. When it malfunctions and myself or family are relying on this feature it becomes a safety issue.
Lane Assist Camera Failure (Part #36160-TG7-A63) Vehicle Information: Make/Model/Year: 2020 Honda Pilot EX-L Failed Component: Lane Assist Camera, Part #36160-TG7-A63 Safety Issue Description: The lane assist camera has failed, disabling multiple critical safety systems, including: Adaptive Cruise Control Lane Keeping Assist Collision Mitigation Braking System Road Departure Mitigation Auto High-Beam System Concern: This camera component is not subject to normal wear and tear, being housed within the vehicle's protected interior near the rearview mirror. The failure of this part represents a potential manufacturing defect that compromises essential safety features designed to prevent accidents and save lives. The simultaneous loss of multiple Honda Sensing safety systems creates a significant safety hazard, particularly given that drivers rely on these systems for collision avoidance and lane departure prevention. This premature failure suggests a systemic defect that may affect other 2020 Honda Pilot vehicles. Request: I request that NHTSA investigate this matter for potential safety defects and consider whether a recall is warranted for affected Honda Pilot vehicles with this camera component.
The ADAS camera had an internal failure, rendering all of the driver assistance features inoperable. The camera was the one that came from the car new. The old camera is available for inspection. The problem was observed by an independent repair shop. There were several warnings about the problem before the camera failure in the months before.
An internal failure on the front windshield camera assembly part #36160-TG7-A63 had caused the Advanced Driver Assistance Systems to fail. Which in turn has caused the following systems to fail: Adaptive Cruise Control, Automatic Emergency Braking, Blind Spot Warning, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance, Parking Collision Warning, and Rear Cross Traffic Warning. Leaving these systems unrepaired due to a known and common hardware failure issue leads to this specific vehicle and the ones similar unsafe for the driver and occupants due to the safety systems being inoperable. The problem has been confirmed on two separate occasions by my local Honda dealer. The known issue with this specific camera assembly leads to a multitude of warning lights being displayed including: adaptive cruise control warning, lane keep assist, collision mitigation system problem, and auto high beam mitigation.
Upon startup I frequently get the following warnings: -Collision Mitigation System Problem -Road Departure Mitigation System Problem -Adaptive Cruise Control Problem -Lane Keeping Assist Problem -Braking System Error All mechanical systems work fine but cruise control and all of the “smart” safety features don’t work. A simple google search will show hundreds of owners experiencing the same problem with this generation as well as Odysseys that likely use the same system. Dealers want $1700-$2000 to replace the forward facing camera. However, this is clearly a defective part from Honda and they need to recall and fix it.
CMBS activates for no reason whatsoever. I can't even count how many times this vehicle has locked the brakes up and no cars anywhere near me at all. Like miles down the road. Honda said they can't replicate the issue. Well, it's going to be hard to replicate something that happens 4 or 5 times in a week by driving it 10 min down the road. This vehicle is going to get my family killed.
Drive car normal .park car went in building to work. After work start cart and on highway going home all lights came on on dashboard. Mechanic said front camera is burnt due to excessive heat.
My vehicle activates CMBS randomly. There doesn't even have to be cars around me and it'll just lock me up in the middle of the road. I have almost been rear-ended several times now. The dealers won't do anything about it.
Vehicle braking randomly. Cars can be nowhere in sight and this vehicle will slam the brakes. I have almost been rear-ended several times and almost ended up in a road rage incident due to this vehicle slamming the brakes.
Showing 1–20 of 44 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026