2007 Hyundai Azera Suspension Problems

TL* THE CONTACT OWNS A 2007 HYUNDAI AZERA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO TWO SEPARATE INDEPENDENT MECHANICS WHO INFORMED HIM THAT THE REAR SUSPENSION WAS COMPLETELY CORRODED. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 13V354000 (SUSPENSION) WHICH HE LINKED TO THE FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO REFERRED HIM TO A HYUNDAI DEALER TO HAVE THE VEHICLE INSPECTED. THE CONTACT TOOK THE VEHICLE TO LYNNES NISSAN CITY (318 BLOOMFIELD AVE, BLOOMFIELD, NJ 07003) WHERE HE WAS INFORMED THAT THE RECALL REPAIR WAS PERFORMED BACK IN 2013. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY A DIAGNOSTIC FEE TO HAVE THE VEHICLE INSPECTED. AFTER DISCOVERING THAT THE RECALL HAD ALREADY BEEN PERFORMED ON THE VEHICLE PRIOR TO HIM OWNING IT, THE CONTACT STATED THAT THE RECALL REMEDY WAS INEFFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

TL* THE CONTACT OWNS A 2007 HYUNDAI AZERA. THE CONTACT TOOK THE VEHICLE TO WRIGHT HYUNDAI (10677 PERRY HIGHWAY, WEXFORD, PA 15090) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V354000 (SUSPENSION). THE DEALER INFORMED THE CONTACT THAT THE SPRINGS WERE SEVERELY CORRODED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE SPRINGS WERE NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

TL*THE CONTACT OWNS A 2007 HYUNDAI AZERA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE SWERVED TO THE RIGHT AND CRASHED INTO A TRAFFIC SIGN. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FRONT PASSENGER'S SIDE TIRE WAS REPLACED AS WELL AS OTHER UNKNOWN REPAIRS. THE CAUSE OF THE FAILURE WAS NOT DISCLOSED TO THE CONTACT. THE VEHICLE WAS REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 13V354000 (SUSPENSION) BUT WAS UNCERTAIN IF IT WAS RELATED TO THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

TL* THE CONTACT OWNS A 2007 HYUNDAI AZERA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V354000 (SUSPENSION) WAS RECEIVED IN AUGUST OF 2013. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE EQUIPMENT NEEDED TO PERFORM THE REMEDY WAS NOT AVAILABLE TO THE LOCAL DEALERS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I TOOK MY CAR FOR AN ALIGNMENT AT THE HARRISONBURG, VA DEALERSHIP. AFTER THE ALIGNMENT WAS DONE, I WAS TOLD ALIGNMENT WAS UNSUCCESSFUL BECAUSE THE LEFT CASTER AND RIGHT FRONT CAMBER WERE OUT OF SPECS. OUR -LESS THAN A YEAR OLD- TIRES WERE WORN OUT BADLY FROM THE INSIDE AND NEEDED TO BE REPLACED TIGHT AWAY (AN ACCIDENT WAITING TO HAPPEN!) MOREOVER, WE WERE TOLD BY THE DEALERSHIP THAT THE PROBLEM CANNOT BE ADJUSTED OR FIXED AND THAT WE NEED TO SEEK HELP AT A BODY SHOP. OUR CAR HAS ALWAYS BEEN DRIVEN ON REGULAR ROADS, HAS NOT HAD ANY ACCIDENTS OR MAJOR SHOCK THAT WOULD NECESSITATE A BODY SHOP. IT WAS PURCHASED BRAND NEW ON 2007. THIS SEEMS LIKE AN ISSUE WITH THE CAR ITSELF SINCE THE BEGINNING. WE ARE NOW TOLD THAT WE NEED TO PURCHASE NEW TIRES AND COME IN FOR A ROTATION EVERY 4,000 MILES. BELOW IS THE MESSAGE FROM HYUNDAI USA: THANK YOU FOR CONTACTING HYUNDAI MOTOR AMERICA. WE ARE SORRY TO LEARN OF THE ISSUE THAT YOU ARE HAVING WITH THE ALIGNMENT IN YOUR 2007 HYUNDAI AZERA. THE ALIGNMENT IN YOUR AZERA IS COVERED UNDER THE NEW VEHICLE LIMITED WARRANTY FOR A PERIOD OF ONE YEAR FROM THE DATE OF FIRST USE (IN-SERVICE DATE) OR 12,000 MILES, WHICHEVER OCCURS FIRST. YOUR AZERA HAS EXCEEDED THE WARRANTY BY BOTH TIME AND MILEAGE. FOR THIS REASON, WE ARE UNABLE TO ASSIST YOU WITH THE NEEDED REPAIR COSTS AND APOLOGIZE FOR ANY DISAPPOINTMENT THIS MAY CAUSE YOU. WE HAVE CONFIRMED WITH HARRISONBURG HYUNDAI THAT THE LEFT FRONT CASTER ON YOUR AZERA IS OUT OF FACTORY SPECIFICATIONS. ADDITIONALLY, THERE IS NOT AN AVAILABLE ADJUSTMENT AVAILABLE THROUGH YOUR DEALERSHIP, WHICH IS WHY A BODY SHOP WAS RECOMMENDED. WE SUGGEST FOLLOWING YOUR DEALERSHIP'S ADVICE TO REPAIR YOUR AZERA. OUR FACTORY-TRAINED TECHNICIANS ARE THE MOST QUALIFIED TO PROVIDE YOU WITH THEIR EXPERT ADVICE. THEY WILL WORK WITH YOU TO ENSURE YOUR AZERA CONTINUES TO OPERATE TO OUR SPECIFICATIONS FOR MANY MILES TO COME. *TR

WHEN FIRST DRIVEN THE VEHICLE VIBRATES. THIS SEEMS TO LESSEN AFTER BEING DRIVEN FOR A WHILE. I HAVE INSTALLED NEW MICHELIN TIRES AND HAVE HAD THEM ROTATED BUT THE VIBRATION PERSISTS. I SUSPECT A SUSPENSION ISSUE BUT HAVE NOT TAKEN IT TO THE DEALER YET. THIS HAPPENS REGARDLESS OF THE TEMPERATURE OUTSIDE. *TR

I HAVE FELT A VIBRATION AT VARIOUS SPEEDS IN THE UPPER, LOWER ARM AND BALL BEARING... BUT IT'S EXACTLY SAME. THEY FINALLY SAID, IT MIGHT BE A TIRE PROBLEM.... WELL, I BOUGHT ALL NEW TIRES BECAUSE OF THIS NOIS... THEY ARE STATING THE CAUSE IS BECAUSE OF THE TIRE PATTERN, WHEN I KNOW THAT IS NOT CAUSE OF THE CURRENT PROBLEM.... *TR