2007 Hyundai Entourage Powertrain & Transmission Problems

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE ENGINE FAILED TO START. IN ADDITION, WHILE DRIVING 10 MPH A MONTH LATER, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE AND SHOOK VIOLENTLY. ALSO, THE VEHICLE DID NOT SHIFT INTO PARK AND THE BATTERY HAD TO BE DISCONNECTED IN ORDER FOR THE VEHICLE TO TURN OFF. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V556000 (SUSPENSION) AND 06V356000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

AS I WAS PULLING OUT OF A PARKING LOT, THE ESC LIGHT CAME ON STEADY AND THERE WAS NO POWER/PICKUP WHEN DEPRESSING THE ACCELERATOR. TOP SPEED MAY HAVE BEEN 10MPH. I WAS ABLE TO GET THE CAR OFF THE ROAD WITHOUT INCIDENT AS IT WAS EARLY IN THE MORNING. THIS IS A KNOWN PROBLEM THAT PRESENTS A SAFETY ISSUE BUT HAS NOT BEEN RECALLED (SEE HYUNDAI TECHNICAL SERVICE BULLETIN 10-FL-010 FOR SPECIFICS). A LOSS OF ABILITY TO ACCELERATE WHEN TRYING TO JOIN TRAFFIC COULD INCREASE THE CHANCE OF AN ACCIDENT AND SHOULD BE A GENERAL RECALL FOR REPLACEMENT AT HYUNDAI EXPENSE. *TR

THE ENTOURAGE BEGAN RUNNING LIKE IT WAS NOT GETTING FUEL, JERKING, HESITATING, ETC. TOOK TO DEALER THEY SAID THE OIL WAS THE ISSUE. OIL CHANGE AND FLUSH. 1 WEEK LATER BEGAN WITH ISSUES AGAIN, DEALER REFUSED TO LOOK AT IT. WENT TO OUTSIDE MECHANIC SAID MISFIRE CODE WAS BAD COIL. CHANGED, 1 WEEK LATE SYMPTOMS RECURRED. HYUNDAI DEALER STILL REFUSED TO LOOK STATING IT WAS AN OIL ISSUE. WENT BACK TO SAME MECHANIC DIAGNOSED SAME MISFIRE CODE AND THEN SAID A SECOND CAME UP AND WAS THE PMC WAS CORRUPTED. *TR

MY ENTOURAGE EXHIBITS INTERMITTENT SIGNIFICANT LOW-SPEED ENGINE BRAKING WHEN DRIVING IN THE AUTO 'DRIVE' POSITION. THIS BRAKING EFFECT IS SIMILAR IN EFFECT TO THE ACTUAL LIGHT APPLICATION OF THE BRAKES. THIS WAS IMMEDIATELY REPORTED TO THE HYUNDAI DEALER UPON PURCHASE DELIVERY OF THE VEHICLE. DEALER HAS ATTEMPTED TO FIX BY PERFORMING TRANSMISSION RE-PROGRAMMING. THIS HAS MODIFIED THE BEHAVIOR TO MAKE THE OCCURRENCE OF THIS MUCH MORE INTERMITTENT, BUT STILL NOT FIXED IT. I HAVE TWO SAFETY CONCERNS WITH THIS. THE FIRST IS I HAVE ALMOST BEEN REAR-ENDED BY ANOTHER DRIVER ONCE, AND THAT WAS ON DRY PAVEMENT. THIS VEHICLE ACTUALLY PERFORMS A BRAKING FUNCTION WITHOUT THE BENEFIT OF THE VEHICLES BRAKE LIGHTS BEING DISPLAYED. WE LIVE IN WISCONSIN WHERE THE ROAD CONDITIONS GET ICY DURING THE WINTER. THE BRAKING IS SIGNIFICANT ENOUGH THAT I'M CONCERNED ABOUT IT CAUSING THE VEHICLE TO ENTER AN UNCONTROLLED SKID ON ICY ROADS, PARTICULARLY IN CONDITIONS OF APPROACHING INTERSECTIONS REQUIRING A STOP OR YIELD AND ALSO WHEN EXITING HIGHWAY RAMPS WHICH CAN BECOME VERY SLIPPERY. HYUNDAI AND DEALER HAVE BOTH NOW DECIDED THIS IS 'NORMAL', EVEN THOUGH IT IS VERY INTERMITTENT. HYUNDAI WILL NO LONGER ADDRESS THIS. THE VEHICLE OPERATES TO COAST IN A SAFE MANNER ABOUT HALF THE TIME THE GAS PEDAL IS RELEASED, WHICH LEADS ME TO BELIEVE IT SHOULD BE CAPABLE OF DOING SO ALL THE TIME. THIS APPEARS TO BE A DESIGN FLAW WITH THE ENGINE/POWERTRAIN THAT CAN BE AFFECTED BY PROGRAMMING, BUT HYUNDAI WILL NO LONGER ADDRESS AND HAS LEFT ME WITH NO RECOURSE FOR RESOLVING AS THEY WILL NOT RECOGNIZE THIS AS A VALID PROBLEM. THE ENGINE/TRANSMISSION MODULES DO NOT DISPLAY ANY PROBLEM CODES FOR THIS, SO HYUNDAI'S STANCE IS IT IS NOT A PROBLEM. *JB

I PURCHASED A 2007 HYUNDAI ACCENT SE FROM A DEALERSHIP IN CHICAGO. THEY DROVE THE VEHICLE FROM MADISON WISCONSIN, SO WHEN I PURCHASED IT, IT HAD 240 MILES. WITHIN THE FIRST DAY OF DRIVING, I CAME TO A STOP SIGN AND THE CAR WOULD NOT MOVE. WHEN PUT INTO GEAR, IT WOULD NOT ACCELERATE OR MOVE ANYWHERE. IT WAS TOWED TO THE DEALERSHIP, AND THE CLUTCH HAS FAILED, AND POSSIBLY DAMAGED THE TRANSMISSION. *NM