NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2022 Hyundai Ioniq 5. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
The ICCU in the car failed. It immediately limited the speed of the vehicle to 25mph. There were no warnings, it happened all at once. I had to drive on the shoulder of the interstate to the next exit. Obviously, driving 25 on the shoulder while cars passed me at 65+ was not a safe situation.
My vehicle was affected by Recall 272 and in December 2024 only the software for the ICCU was updated. Now the ICCU is bad and Hyundai wants to give the run around and say that my vehicle wasn't affected by the recall. It clearly was and they need to make it right. My car is currently sitting at the dealership that I bought it from and I feel like they are not trying to do anything to help. I have called each day to get an update and all I get it, "we are still waiting". I am beyond frustrated at this point.
My EV’s ICCU failed. It has since been fixed and is not available for inspection. Yes, my safety was at risk because my speed was suddenly limited away from home and I had to get my family home. After a wait of about 3.5 weeks, the dealer confirmed it was an ICCU failure and replaced the ICCU about one week after that. There were no warnings until the failure occurred. I believe Hyundai’s ICCU problems are well-known, but want NHTSA to be aware.
Recall 272 was addressed on Dec 31, 2024. ICCU and fuse replaced; software updated. On 4/26/2025, 'Low voltage on the 12 volt battery, stop safely’ warned came on when I tried to start the car. The car was used several times earlier in the day and is used daily (i.e., does not sit idle). No other warnings were noticed prior to this failure.
While driving, a warning message displayed on the dashboard stating that there was a fault in the electrical system and that I should pull over and stop the car. As I tried to find a safe place to pull over the car lost power and I pulled onto the shoulder. The shoulder was only as wide as the car. I was stopped on the side of a two lane road with a 55 mph speed limit. In order to exit the car I had to step into the travel lane. The electrical fault resulted in no power available to the warning flasher lights or headlights. This occurred at night with no street lighting to show oncoming drivers that there was a stopped vehicle immediately next to the traffic lane. This put me and other drivers at risk. The vehicle was towed to a dealer capable of working on this type of failure. The dealer determined that the failed component is known as the ICCU. This is a critical part and had been known to fail in this model. My vehicle had already received every software update in an attempt by the manufacturer to avoid the ICCU failure. The dealer replaced the failed ICCU with a new working ICCU. It is my understanding that the replacement ICCU is identical to the failed ICCU and a risk remains that the new one could fail as well with a loss of power while driving at speed.
Driving on the highway/freeway, received an error message on dashboard "stop vehicle and check power supply". The car slowed down, max speed around 45 but thankfully my hazard lights still worked and I exited the next exit. I've heard I was lucky as some people with the same problem - the car goes into "limp" mode and slows down to 5mph or stops completely. Very unsafe on a highway for everyone. Dealer has checked the vehicle and states it's an ICCU problem
Leaving an appt and the car gave a battery ! Warning. While is was looking for a place to pull over the Stop Check Vehicle Electric System. I pulled into a parking lot when the Turtle came up and I was barely able to back into a space. The car was dead within 10 mins of leaving until I parked. I commute daily on an interstate and that would not have given me much time to pull of the interstate to a safe location. Longer warning is needed. Dealer has the car and confirmed it is the ICCU unit and no eta on the part. Yet they are selling 2025 Ionic 5.
ICCU failure. Fortunately only 1-1/2 miles from home. Car towed to dealer.
Instrument panel on car will not turn on when car is started. Thus, all advanced cruise control and safety systems do not function. Car has not been to the dealership for repair yet. There were no warnings or any other indication that there was an impending problem.
Instrument cluster screen continuously resets itself while driving. Speedometer and safety warnings not available.
Plugged the car into an L2 AC charger like I have for nearly 2 years, the car tripped a breaker in my electrical panel and after restoring power to the charger, the car would no longer initiate a charge on L2 power. Confirmed this by attempting to charge at a public L2 charger, same result. Took the car to Hyundai and they confirmed the ICCU needs to be replaced and it's a wait of up to 8 weeks.
My 2022 Ioniq 5 had an ICCU failure in March 2025. It has been with the dealership for 10 days. It does not charge on 220 v AC L2 charger. It does charge on public DC fast chargers but at approximately 120 KWH not 350 KWH. There are no error codes on the dash, however the ChargePoint charger trips with a GFCI fault. GFCI fault in a high voltage system could pose a serious safety issue. ChargePoint (the L2 charger manufacturer) support checked, and said they see a GFCI fault when my car is plugged in. To make sure it is not a charger error, I had another car, a Kia EV6 plugged in to the same ChargePoint charger, and it charged normally.
Hyundai Ioniq EV's have a continuing issue with a component called that "ICCU". The ICCU and high voltage fuse failed even after two recalls meant to monitor that problem and update the software. Luckily, mine failed in my driveway at home which did not put me in immediate risk. However, many people have this part fail while driving on roads and highways with zero warning. There have been two ICCU-related recalls that my car has had. When I started my vehicle I heard a "pop" and then the dashboard said "Check vehicle electrical system" and then shows the "limp mode" icon allowing to drive the vehicle at a slow speed to safety.
ICCU and HV Fuse blew
While driving on the highway in foggy conditions, the smart cruise control system and forward safety system suddenly shut off while I was going 70 miles an hour. This almost resulted in a car rear ending me due to the sudden deceleration. The following day, with clear weather, the same issue happened again despite nothing appearing to have caused this issue while I was driving. This is a very serious concern to suddenly stop on a highway.
ICCU failed during driving causing car to come to a halt on a busy road quickly, thankfully enough time to drive to side of road. Car had been in dealer for ICCU software update/recall 2 weeks before hand. Whatever the current fix is for the ICCU is clearly incomplete, at the Seattle Hyundai dealership there are 6 cars all waiting 6+ weeks on replacement parts for this issue. This seems like a significantly bigger problem than Hyundai is admitting and they are not proactively addressing with urgency. Thankfully we were only on a busy arterial not on a highway.
The contact owns a 2022 Hyundai Ioniq 5. The contact stated while driving approximately 25 MPH, the vehicle lost power with the message 12-Volt battery low. The vehicle was towed to the dealer and was repaired under NHTSA Campaign Number: 24V868000 (Electrical System) and 24V204000 (Electrical System). The contact stated that approximately three weeks later while the vehicle was parked, the message 12-Volt battery low was displayed on the instrument panel. The dealer was contacted, and an appointment was scheduled three weeks in advance. After driving the vehicle to the residence and the vehicle was parked, the vehicle failed to start. The battery was recharged for 15 minutes, and the vehicle was able to start. The vehicle was towed to the dealer; however, the vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was 4,000.
15 miles south of Crescent City California, "Check EV system" warning displayed, and power immediately tapered to a crawl in 30 seconds or so. No earlier warnings appeared. Car was towed to Northwoods Hyundai in Eureka where the problem was identified as ICCU failure. No parts appear to be available, and car has been sitting in the elements now for over 6 weeks, 300 miles from home. No repair date has been indicated, and the new ICCU is still back ordered.
Turned on vehicle, immediately received "Check Electric Vehicle System" message. Drove ~1 mile back from coffee shop to work parking. Halfway to work parking, message updated to safely pull over and stop vehicle while at stoplight. Turned vehicle off during red light and turned vehicle back on during green light. "Check Electric Vehicle System" immediately displayed. Park at work parking. ~1 hour later, move car from work parking to guest parking to be towed to dealership, "Check Electric Vehicle System" still displayed. Dealership later confirms ICCU fault.
ICCU and High Voltage Fuse blew suddenly and without warning on a 50 mph poorly lit road before sunrise. Vehicle immediately entered limp mode in traffic. Car could not make it safely back home before losing all power in the middle of the road (no warning was given that limp mode was about to fail it just stopped with all screens still on).The dead 12v battery (which the ICCU failed to recharge) made the car completely immobile once it turned off even for towing purposes. Put my safety as a driver and those on the road with me at risk with the vehicle drastically slowing down in the middle of travel with no way for others to pass me. Problem confirmed as the ICCU failure by dealer after finally restoring enough power to get the vehicle in neutral to be towed. The pending recall on this Vin is only pending because it is still sitting waiting for the replacement part a month later. no ETA on a resolution as Hyundai has stopped responding to requests for any information on timelines other than "eventually it will be replaced". All previous recalls for this problem were completed but were only software updates to "potential lower chances of occurrence". Issue is a very known Hardware issue and is very well documented online and local dealers are extremely familiar with it, but Hyundais solution is only to check if the part has already failed and a software update that does not fully prevent the failure in the future. Issue still occurred. no prior warning or behaviors were given
ICCU failure resulting in inability to charge or drive. Thankfully, occurred while pulling into driveway as there were no previous warnings and app still indicated that “all systems normal”.
I was driving home on a very cold morning and heard a "thunk" in the back right of my car. Almost immediately I got a warning that my cars electrical vehicle system needed attention. That quickly turned to a turtle telling me the issue with the electric vehicle system was limiting speed. Eventually my car stopped working. I had the 12v battery jumped and got it home. After charging the 12v battery for over a day and calling a local dealership, they determined it was most likely the ICCU. I drove my car around to the front of my house and immediately got the same warning. It was towed that same day. It has now been 2 weeks and the part is on back-order.
My car is an EV. I was charging the vehicle and it quit. I had just enough charge to limp to the dealership where it was diagnosed with ICCU failure. According to you records my car is not under a recall but the part failed. Glad I wasn't on the road. So my car has sat at the dealership since February 24th. Hyundai doesn't seem concerned about getting the parts to the dealership. This is why they can't give me an ETA: "Please note that part orders can take several days or even weeks to arrive depending on the availability and supply chain logistics, as outlined in Hyundai's policies." So they are still turning out Ioniqs but can't be bothered to make sure cars with an ICCU failure are safe and can drive. I can't sell my car and I am stuck. I also believe the 1% you say are effected by this problem is much higher.
Even after getting all recalls done my IONIQ5 had an ICCU failure. I feel that latest update which was supposed to fix ICCU issue actually accentuated it. With number of complaints on this car for ICCU failure there should class action law suit on Hyundai
I am filing this complaint to report a serious safety defect involving my 2022 Hyundai Ioniq 5. The vehicle experienced a sudden failure of the Integrated Charging Control Unit (ICCU), which caused the car to completely shut down and lose power while in motion. My family member, who was driving at the time, stated that the car lost power and shut off without warning on the road, creating an extremely dangerous situation. Thankfully, they were able to pull over without incident, but this type of malfunction could easily result in a collision, injury, or worse. I later discovered that this issue is part of a widespread ICCU failure affecting Hyundai Ioniq 5 and other Hyundai/Kia EVs. My vehicle has been at the dealership for over a month, and Hyundai has informed me that the part required to repair the vehicle is backordered for 2–3 months, leaving me without my primary mode of transportation. This issue is not only a reliability concern but a serious safety hazard that warrants immediate investigation and intervention. A vehicle that completely loses power while driving is unacceptable, especially for a relatively new vehicle under warranty. I urge the NHTSA to investigate the ICCU failures in Hyundai Ioniq 5 vehicles and determine whether a broader mandatory recall is needed due to the loss of motive power and serious safety risk. Many owners are affected, and delays in repair parts are putting consumers in unsafe situations.
Car will start but has no propulsion. Error says “Check EV System”
Was pulling out of drive way. Loud pop heard in the car. Immediately car flashed warning telling me electrical system had an issue and I needed to pull over and have the car towed to a dealer for service. Was told the part was related to the iccu and would take a couple days to arrive. Part is now on back order. 3 weeks later I am still waiting with little to no update on timeline for repair.
On [XXX] I was preparing to leave for work in the morning. I unplugged my Ioniq 5 from the home charger, entered the car, and started the vehicle. Immediately, the panel warning system stated “Check Electrical System.” Because I am familiar with the warnings that have been displayed related to ICCU failure, I called the dealership to schedule a service appointment (set for February 18, the following Tuesday). I drove the car to work for a meeting, then restarted the vehicle following the meeting and the same message appeared on the screen. I then drove the vehicle directly to Werner Hyundai Service Department in Tallahassee, Florida and left it for diagnostics. On February 14, 2025, my service advisor called to advise that the ICCU and the VCMS had failed and required replacement. I was then advised that I would be placed on a waiting list for an ICCU part that was expected to be released nationwide on March 1, 2025. As of today’s date, March 8th, I have not been made aware of an ICCU part availability (apparently the VCMS has arrived at the dealership and is being held pending the receipt of an ICCU) nor an anticipated repair of my vehicle, it remains at the dealership service department pending parts availability. My husband unplugged our home charger that uses a 220 volt plug and noted that the plug showed melting damage and that the plug and wall had black marks that suggest that the car caused a malfunction that resulted in a spark in our garage. Due to the location of the outlet, the spark did not cause a fire. Since that date, every time our HVAC system comes on at home, our lights flash, this did not happen prior to [XXX]. We are contacting an electrician to inspect the outlet and any affect the surge had on our home electrical panel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2022 Ioniq 5 had an ICCU failure on February 2025. On February 12, 2025 I was not able to charge the car. I took it to the dealer twice for an ICCU software update. The first software update was on October 15, 2024. The second software update was January 16 2025. The third time was on February 13, 2025 for an ICCU failure. The car is at the dealership and waiting for the part so it can be replaced. If you need to do an inspection the car is at the dealership. There was no warning, it just will not take a charge. I have been waiting for a little over a month for the part to arrive at the dealership for replacement. I've call the dealership multiple times inquiring about the new replacement. They have no idea when this part will become available. I'm frustrated because no one knows anything so my car sits on their lot waiting for a part that I feel they should have in stock. Hyundai has known about the ICCU failures since 2022. Why Hyundai dealerships do not have ICCU's readily available? Knowing very well about these recalls and failures.
The contact owns a 2022 Hyundai Ioniq 5. The contact stated while driving 45 MPH, the vehicle started to lose motive power, after which the message "Critical Battery Level - Stop Car" was displayed, prompting the contact to pull over to the shoulder of the roadway. The battery warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the Integrated Charging Control Unit (ICCU) relay. The vehicle was not repaired due to the part being on backorder. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 59,000.
ICCU failure. Vehicle abruptly reduced speed while on the road. Hyundai has inspected the vehicle and confirmed the failure. "Stop vehicle and check power supply" warning. "Check electric vehicle system" warning. "12v batter voltage low. Stop safely" warning. All first appeared within a few minutes of the vehicle losing power. Vehicle has been at dealership for repair/replacement of ICCU since February 7th.
1) This is the second occurrence of this issue within the past 12 months. While driving, my EV displayed various blinking lights and a “Check EV Connection” message, followed by a “12v Battery Critical” warning. The entire system began shutting down in the middle of the road. I managed to pull over before the car completely shut off. 2) This malfunction posed a significant safety risk to me and others. The rapid deceleration and uncertainty of an imminent shutdown almost caused an accident, either from other vehicles crashing into me or from my inability to stop in time, potentially hitting another car. I have faced this life-threatening situation twice within a year due to the same issue. 3) The problem was confirmed by my dealership less than a year ago, and my car is currently being towed back to the dealership for re-inspection of the same issue. 4) The vehicle and its components have not been inspected by the manufacturer, police, insurance representatives, or other parties for the current situation. However, the manufacturer issued a recall for this problem last year AFTER my initial report, incident, and repair. They claimed to have fixed the faulty issue or replaced the necessary parts, when my vehicle was repaired less than 12 months ago. Despite this, I am experiencing the same critical problem again. 5) During the incident, my entire panel started blinking with a “Check EV Connection” message, followed by a red warning sign indicating a 12v Battery Critical Failure warning. The system then went black, and the panel continued to blink white and black consistently while parked. The car cannot be started or moved.
On the morning of February 3rd, 2025, while driving, I heard a pop. A few seconds later, as I approached an intersection, a yellow warning appeared that instructed me to "Check the Electric Vehicle System". It minimized to a small caution light. I attempted to continue driving, pulling through the intersection; however, the vehicle had an abrupt loss of power; I was unable to proceed over 20-25 mph. In total no more than 2-3 mins passed from hearing the pop to loss of power. I pulled into a neighborhood, stopped the car, and consulted the owner's manual for direction on the warning light. While parked, and an estimated 8-10 minutes after hearing the first pop, I received a second warning, this time in red. It said "Turn power off immediately. Check power supply." I turned car off/contacted roadside, as advised in my manual, for a tow. After review at the dealership, I was originally told I needed a new 12V that it had died while I was driving. I authorized the replacement, though I also indicated to the service department that if that CAN happen, it really does not make sense AND there should be a different warning indicator for a failed 12v that could be replaced roadside versus instructing for a tow.However, after replacing my 12v the service advisor indicated that the car pulled codes and that the ICCU and its fuse seemed to have failed, which likely caused the damage to the 12v battery. After a few days of testing, my car was cleared for replacement of the failed ICCU by Hyundai's techline on February 10th. The dealer then provided a vehicle for my use while I await repairs. I was told a part could arrive the 18th or the 25th and the repair could take 3-4 days once the parts are received. It is still in shop with no updates. On 2/13/25 I filed a complaint to Hyundai; I have not received a response to date. All recalls for these issues had been performed on my vehicle in November 2024; we can no longer, in good conscience, use this vehicle. It is unsafe.
Less than 48 hours after getting the latest Integrated Charging Control Unit (ICCU) recall performed (Hyundai Recall Number 272, NHTSA Recall Number 24V-868), the ICCU on my car failed. This resulted in the 12V battery no longer being charged by the EV's main battery, and the car entering "Limp-Home Mode", limiting the car's speed to 20mph. Error messages include "Check electric vehicle system" and "Stop vehicle and check power supply". These messages appeared when the ICCU failed, not before. ICCU failures are well known with this car, hence the recall. However, there is anecdotal evidence in the Ioniq 5 Facebook forums that indicate that the ICCU failure rate INCREASES on cars that have had the recall performed. Hyundai and the NHTSA need to examine the failure data to see if there is a cause-and-effect relationship between recall repair and increased failure rate, or if the failures observed by the community are just coincidental.
This is the second time I’ve taken my Hyundai IONIQ 5 in to Hyundai as part of a recall “fix” for ICCU Failure. Each time, the car has been operating fine, I take the car in for the “fix” as it’s required, and then shortly after the car breaks down while it’s in motion / operating. I’ve concluded these are not “fixes” and I have no ability to trust the safety or reliability of the vehicle. 1) ICCU Failure 8 Days After Recall “Fix”. Same thing happened the previous year. Took the car in for the recall “Fix” and shortly after the car dangerous broke down while driving. 2) Car became a brick. 3) Yes, Hyundai Service Center has confirmed ICCU fault. 4) Yes, see #3 5) Yes, minutes before the car became inoperable.
ICCU failure preventing car from AC charging. In shop 25 days now but part not available and not given estimated repair time. Car was bought new and has 24,600 miles on it.
On January 31, 2025, my 2022 Hyundai Ioniq 5 experienced a failure with its ICCU resulting in the vehicle to lose all power and become unable to be turned on exposing myself and others to conditions where the vehicle could become a serious safety hazard due to its complete lack of power. This occurred despite the application of the NHTSA Hyundai Recall 272 only two weeks prior to this incident which was supposed to prevent this serious safety defect from occurring. The vehicle's 12 V battery was subsequently replaced allowing the vehicle to display a "Check electric vehicle system" warning. The dealership has since confirmed this as the ICCU defect. No warnings or other messages preceded this incident.
My car suffered a failure of the Integrated Charge Control Unit ("ICCU") which makes the car underivable. This is the third time that I have had an issue with the ICCU. The first two times, it failed to charge the 12V battery, leading to a loss of all 12V systems and being unable to drive the car. This third time, the car now refuses to charge on AC power. Hyundai has tried to "repair" this issue with software updates, but it doesn't fix it. Now I am waiting for a remanufactured ICCU to replace my broken one.
Turning into my driveway one evening, the car displayed the "Check Electric Vehicle System" alert on dash. The following morning while backing out of the driveway to wait for a tow, the alert changed to "Stop vehicle and check power supply". Got car towed to dealer, and after diagnosing, confirmed that ICCU failed. Car has been at the dealer for almost 2 weeks at this point, and the part is still back-ordered with no ETA, according to the service advisor I have been working with.
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that after the vehicle was parked on a slight incline on the road, the gear shifter was shifted to park(P), and the vehicle was turned off. The contact stated that while exiting the vehicle, the vehicle started to roll backward. The contact was able to jump back into the vehicle and depress the brake pedal to stop the vehicle. The contact stated that the vehicle was still in park(P); however, when the brake pedal was released, the vehicle started rolling away again. The contact had not engaged the parking brake. The contact stated that the vehicle was turned off and restarted and was able to shift into park(P) and the vehicle remained stationary. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V324000 (Parking Brake); however, the VIN was not included. The failure mileage was approximately 25,000.
I took my Hyundai in twice to a local dealership for the recall to be fixed. They failed both times to remedy the situation, and said they would handle it again at my next scheduled service appointment. A few weeks later my car suffered from the ICCU failure and I was stuck without a working vehicle. I had my car towed to the dealership 20 days ago but they have no ETA on the part needed to fix the recall.
I had the most recent recall (code 702 I believe) done on January 13th. I believe the recall was an NHTSA required recall and after the software update that was part of the recall my car will no longer charge. It has been with the dealer since January 15th with no resolution in sight. The software update was I believe the 4th such update intended to prevent a part called an ICCU from failing. It took 4 business days but the dealer Hyundai of Roseville confirmed the ICCU needs to be replaced and they don’t have an ETA on when the part will be shipped. Online I have seen reports of the same thing happening to others and the ICCU repair process taking 1-2 months.
Electrical system failure. Available for inspection upon request. While driving, warning appeared on dashboard. Warning said, "Stop Vehicle and Check Power Supply" The safety of vehicle occupants and others on the road was put at risk. I lost control of the vehicle in the middle of traffic due to the loss of electrical power. The problem has been confirmed by San Leandro Hyundai as part of the Safety Recall for the Integrated Charging Control Unit, Recall number 272. NHTSA Recall number 24V-868. The recall repair was completed but the ICCU was not replaced and is still defective. A few minutes prior to the eletrical failure a warning message appeared on the dashboard. The warning message said, "Stop Vehicle and Check Power Supply". First appeared on Saturday January 11th at 4PM (PT).
The vehicle has had 2 12V battery replacements and 2 ICCU failures in about 20 months and just 12,000 miles of ownership with over 100 combined days out of service for repairs.
The vehicle has no power whatsoever. Upon approaching the vehicle, it did not unlock. I used the physical key to open the drivers door. I then tried starting the vehicle only to have the gauge and center display flashing on and off with a red warning That the 12v was dead, to pull over and top immediately then the displays turned off. There are no lights or power to the vehicle no whatsoever. It cannot turn on any of the interior lights or even power door locks. This means only the front doors can be opened or locked and the vehicle will obviously not move. The 12v battery system has been a continuing issue with the vehicle. It has been repaired and the subject of several recalls during my short ownership and is still a problem. Due to a blizzard, I have been unable to have the vehicle taken to the dealership and have been without transportation for 3 days already with no clear resolution from Hyundai.
My vehicle’s ICCU failed resulting in my 12v battery suddenly, and without warning, fail. Leaving me stranded. This seems to be a widespread issue that isn’t being addressed properly as following the manufacturer’s list of recall updates never solved the issue up to my day of failure.
The component that malfunctioned is the Integrated Charge Control Unit (ICCU) and related high-voltage charging system in my 2022 Hyundai Ioniq 5. The ICCU controls AC (Level 2) charging, DC fast charging functions, and power delivery. The ICCU assembly and charging components were serviced and replaced by an authorized Hyundai dealer and are available for inspection through service records. This defect created a safety risk because the vehicle experienced complete charging failure and reduced-power operation. Loss of charging capability can leave drivers stranded, and reduced-power “turtle mode” conditions can limit acceleration and vehicle performance, creating hazards in traffic. The charge port has also not locked during charging, creating a potential risk of electrical arcing during DC fast charging. The failure was reproduced and confirmed by an authorized Hyundai dealer. In approximately January 2025 the vehicle would not charge and remained at the dealership for an extended period (about January through June 2025). After diagnosis and consultation with Hyundai technical support, the dealer replaced the ICCU assembly and high-voltage fuse. The vehicle and charging system have been inspected multiple times by Hyundai service centers. Hyundai issued recall campaigns in 2023 and 2024 involving ICCU software updates and fuse-related work, but these did not prevent the later failure requiring full ICCU replacement. Prior symptoms included abnormal charging behavior and eventual total loss of AC charging capability during the 2025 failure, making home charging impossible. After the ICCU replacement, the vehicle exhibited unusually loud cooling fan operation during Level 2 charging, documented by the dealer. There were also charging-port safety concerns. After one service visit, an important DC pin cover/cap was not properly installed until corrected on a return visit, leaving charging components exposed.
Driving on the highway the car entered limp mode allowing only 30 mph. Messages "stop vehicle and check power supply" with 12V battery indicator. Classic ICCU failure.
Passenger side rear seat (40% side) is missing all mounting bolts required to secure seat to vehicle. I purchased the vehicle as a preowned unit and noticed squeaking and a rattle coming from the rear seats. Upon inspection, I discovered that the seat is only resting on the floor and with little effort the seat can be dislodged.
Unknowingly my cars ICCU failed. I went to charge my car on December 23. The EVSE then immediately tripped the breaker. The EVSE gave an error code of a stuck relay fault and made the EVSE unusable. This happened to 2 different Juicebox chargers and both are not permanently disabled and need to be replaced.