2025 Hyundai Ioniq 5 Complaint Log

Diagnosis: ICCU and fuse failure. Situation: 1/17/26 No issues starting when starting/driving car to first store. Car started without issue and I drove to next store a few minutes away. Came out of store to start car and got a notification on dash to check electric vehicle system. Checked app and had error P1A9096 Air Flap Turned car off for a minute, turned car back on and still received the same error. Tried to drive back to house (only about 6 miles away) and realized the car was limited to 25 mph although no indication/notification of limit. Notification continued and I ended up getting a stop vehicle and check electrical system with flashing lights. Stopped and cycled off and on the vehicle a few times. Started vehicle and only check electrical system notification was on (no indication not to drive vehicle so I continued driving). Continued driving and heard what I believe was a pop noise and also got the notification to stop vehicle and check system. Pulled over turned vehicle completely off and checked app again. and Still only PA9096 error. Contacted Hyundai roadside. Truck driver contacted me shortly after letting me know they were on the way. Tried to turn vehicle around in parking lot so easier to tow. Vehicle limited to 1 mph. Vehicle died when I got in spot and wouldn't turn back on. Vehicle towed to dealer. 1/28/26 Over a week after issue, dealer diagnosed as ICCU and fuse failure.

The ICCU (Integrated Charging Control Unit) failed with DTC P1A9096 and I was driving at approximately 25-30 MPH on 01/17/2026 at approximately 5:40 pm in approximately 32 degree temperature. The car had just been disconnected from a hardwired Chargepoint Home Flex 11.5 kw 48A Level 2 home charger with a NACS connecter (so no adapters used), though the charging had mainly ended at approximately 5:24 am that same morning (after reaching the preset charging limit of 80% of battery capacity, I believe). That charging session provided 45.572 kWh of energy over approximately 4.5 hours and then the vehicle sat, still plugged in, for approximately 12 more hours until disconnected to drive it. After driving approximately 1-2 minutes on residential streets, I heard a muffled 'pop' sound behind the front seats, and the vehicle dashboard suddenly showed 'check electrical vehicle system' and 'stop vehicle and check power supply'. The vehicle suddenly had limited capabilities, including speed, and at that point gave a limited, unspecified, amount of time to get off of the road to safety. The vehicle is currently with a Hyundai dealer (Hyundai of 110 in Farmingdale, NY) who has since confirmed it was an ICCU failure. They are waiting on a new ICCU, which is on back order. The vehicle had been leased, new, in June of 2025 and after that, was driven approximately 9,506, miles (mostly highway) and never exhibited any sounds, warning lights, control issues, or any other indications that there was any problem or that there would be any sudden problem with the vehicle.

The ICCU unit failed and I have been without my car for already 3+ weeks

12v battery failure at 1 year mark. No warning or screen messages. Car was completely dead when walking up. Could have been stranded if not at home. Luckily it occurred in my garage and doors unlocked. Had to jump start to drive to dealership. Confirmed 12v battery had a bad cell and replaced.

The Integrated Charging Control Unit (ICCU) component of the 2025 Hyundai Ionic 5 with less than 6 months and 5,081 miles of driving failed. This failure was noted by the warning systems in the car indicating car needed to be stopped and not driven. (Photo attached in later section) Further information indicated a very limited distance to drive before complete car shutdown late at night. The ICCU component failure has been confirmed by the dealership service department where the car was purchased. No warnings were noted before the ICCU failure. This ICCU component failure seems to be common enough to be a known failure, but the frequency has not been made public.

ICCU failure. Car totally inoperable within 5 minutes of warning message. Towed to the dealership with no ETA on a fix. It has already been over two weeks.

After hearing a sudden loud pop, my car lost all power. I was able to pull to the side of a busy 2 lane road. It was dangerous and scary to be stranded alone on a very busy road. The car had to be towed to the dealership. It took 48 days to replace the ICCU, fuses and the coolant. The service manager said this is a known issue.

As I was driving on a very busy city street I heard a loud pop and then got a warning to check electrical systems. Luckily I was able to get the car to a Walmart parking lot and arrange for the car to be towed to a dealer 90 miles away. The dealer contacted me and informed me the ICCU unit and high voltage fuse would have to be replaced and no time frame for parts availability to be determined. This is apparently a recurring problem with the ICCU component of Hyundai electric vehicles that could potentially leave a driver stranded in the middle of nowhere in the middle of winter.

ICCU failed with around 11k miles on 2025 Ioniq 5, around a mile from home Was able to drive back to home with reduced power Currently at dealership for weeks awaiting warranty service, no ETA on replacement part

The diagnostic trouble code (DTC) P1A9096 in a Hyundai Ioniq 5 indicates a "DC/DC Converter Input Voltage Sensor Fault" within the Integrated Charging Control Unit (ICCU). No recall has been issued yet but this is a known problem.

On 1/15/2026, my 2025 Ionic 5 Limited AWD car with 11K miles on it suddenly lost power about 1/2 mile from my home. I pulled over to the side of the road and within seconds the car was totally dead (nothing worked). After waiting 1 1/2 hours (in an unheated car with outside temperatures in the 30's (F)) the car was towed to the dealership, where the ICCU was determined to be the problem. The dealership apparently has 3 other Ionic's waiting for new ICCU's. My car has been in the shop ever since, waiting for the replacement ICCU to be delivered to the dealership (delivery is apparently expected sometime in the next couple of weeks).

I couldn’t start the car. I had to tow it to nearest dealership. I waited one week to get diagnosis and was told about ICCU failure. It took 45 days in the shop to get it fixed.

Was driving shortly after starting the car and heard loud pop. Immediately received notification that I there was a problem with the electrical system. Received DAT code P1A9096. Car is undrivable. Had to pull over to side of the road and call for tow.

ICCU failure while driving. Car unable to charge 12V battery rendering the vehicle un-driveable.

The car is a brand-new 2025 Ioniq 5 with only 2,949 miles. All of a sudden and without warning, it entered "limp mode" while driving and did not go past 25 miles per hour. I was close to home so luckily I was able to street park it safely. Called roadside assistance and the car completely powered off (died) in front of the tow truck. The dealership says it is an ICCU failure and need to be entirely replaced. The part is backordered with no ETA for replacement.

I was at the grocery store and when I returned to my car and started it, I had an error message on the dashboard regarding the vehicle battery. When I put it into reverse, I heard a loud pop and received another error message. The car would only drive at 25 mph after that. I tried to drive home but the car died after a few miles and I was stranded at the side of the road. It was towed to a dealership and I have been told that it is an ICCU failure. At this point, I have been waiting 3 weeks for it to be fixed.

ICCU FAILURE. Confirmed by dealer. Warning lights to check battery. Almost total loss of power. 4000 miles on the car. Service center has no estimate on when parts are available.

The ICCU chip failed. This chip communicates between the propulsion battery and the smaller, traditional 12v battery. The chip failed, and the car thinks the propulsion battery is dead. This is very common occurrence I have learned, the ICCU chip is continuously on back-order.

The car lost power while driving. It lost power completely while driving it to the dealer. Had to be towed. I was lucky I was able to pull over out of traffic while it was losing power. Loss of propulsion in the middle of driving is a safety risk.

The ICCU failed under normal utilization The vehicle went into limp mode which changes expected driving dynamics The dealer confirmed ICCU failure and the manufacturer has confirmed the vehicle is a lemon as per MA state law No warnings prior to the failure

COMPONENT FAILURE: The Integrated Charging Control Unit (ICCU) failed on a 2025 Hyundai IONIQ 5 AWD Limited with fewer than 3,000 miles on the odometer. The ICCU controls AC onboard charging and DC-DC power conversion. The vehicle is currently at the dealership and available for inspection upon request. SAFETY RISK: The ICCU failure caused a complete loss of vehicle propulsion, rendering the vehicle fully undriveable. Warning lamps and system fault messages appeared on the instrument cluster prior to full failure. The vehicle lost all ability to be driven or charged. A sudden loss of propulsion in a battery electric vehicle poses significant safety risk to the driver and others on the road. DEALER AND MANUFACTURER CONFIRMATION: The failure was confirmed and inspected by the selling Hyundai dealership. Hyundai Motor America (the manufacturer) reviewed the case and issued a formal written determination in February 2026 concluding the defect was unrepairable, accepting a Lemon Law repurchase under Washington State RCW 19.118. This constitutes manufacturer confirmation that the ICCU failure is a non-repairable defect. WARNING SYMPTOMS: Multiple warning lamps and fault messages appeared on the vehicle’s instrument cluster and infotainment display prior to the vehicle becoming fully undriveable. These warnings preceded the total loss of propulsion. ADDITIONAL NOTE: Despite issuing a written Lemon Law repurchase acceptance in February 2026, Hyundai Motor America has failed to execute the repurchase for over 23 days past document submission, missing their own stated resolution deadline. This complaint is filed to create a federal record of both the ICCU safety defect and HMA’s failure to honor an accepted Lemon Law repurchase in a timely manner.

At power-on, the car's diagnostics alerted with DTC code P1A9096, indicating a failure of the Low voltage DC-DC converter / ICCU. Vehicle was parked at home at the time, but there is the distinct possibility of being stranted at an outstation or outside cellular / tow coverage. Vehicle was towed to an authorized service center for warranty repairs (the car is ~5 months from date of purchase)

The electrical system failed while driving and I could not accelerate more than 25 mph with two children in the car. The error message said stop car and evaluate power supply. My safety and my children's safety were put at risk as I was driving on a highway and could no longer accelerate above 25mph. Yes the problem was reproduced. Manufacturer is inspecting now. There was a warning light that appeared only while driving and when the initial probably began. The dealer told me this is ICCU failure, this is happening frequently, there is no timetable to get a replacement.

The vehicle, while driving, displayed an error to "Check vehicle electrical system" and went into a mode that wouldn't allow it to accelerate beyond ~20mph. I was lucky that I was not on the highway, or it would have extremely unsafe. Instead I was on a 45mph road and was only a moderate hazard to traffic passing me. Upon returning home, we called the dealership and were told that we couldn't take it in for 3 days but that it was safe to drive it there, approximately 9 miles. That morning, I made it less than 1 mile as the car wouldn't go above 12mph. It displayed an flashing warning to pull the car over, then the car completely shut down electronically. I was unable to shift to Park or so anything at all. So while I waited 2 hours for a tow truck, I had to stay seated pressing the break in 15 degree weather with no heat. I called the dealer to inform them that it would be towed instead of dropped off by me. I told them the error code I saw in the app, and they said it was likely an ICCU failure. Upon receipt and diagnosis, they said it was the ICCU and they would likely have it replaced by Wed 01/14/2026. After no communication, I called 6 times on 01/15/2026 before getting an answer. At this time I was told the part wouldn't arrive until between 01/17 - 01/26 and that they would call me after 01/26 if it hadn't arrived yet. They refused to offer a loaner or rental when asked, claiming that "they did not have any available". As of now I am still waiting for any further communication from the dealership.

My electrical warning light came on for the second time in under a year. The first time I was pulling out of my driveway, so I was able to stop safely. This time I was a block from my house, so I was able to safely pull to the side of the road. In both cases the car was towed to the dealership and both were confirmed to be a bad ICCU. The first time I was able to get it fixed within the week. This time the dealership has said the part is on back order and there is no ETA.

While driving, I heard a popping sound from the backseat area, and immediately experienced a sudden loss of power. Warning sounds came on and a dashboard warning to check the power supply. I was able get home on back streets with a maximum speed of 23 mph before the vehicle lost all power. I had it towed to the local Hyundai dealership where they diagnosed a failed ICCU unit. As of this writing it's been two weeks and I am still waiting for the part to be replaced.

The integrated charging control unit (ICCU) failed on [XXX] rendering the vehicle inoperable and powerless. Warning lights did illuminate on the dash shortly after a popping sound, along with warning sounds. This occurred just minutes before I was going to enter a freeway. The vehicle was towed to the nearest Hyundai dealer (Hanlees Hilltop Hyundai, Richmond, CA) on Jan. 7. The ICCU failure was diagnosed on Jan. 9. Hanlees Hilltop ordered replacement ICCU parts on Jan. 9. (At Hanlees, my customer # is [XXX]. The work order # is [XXX]. I checked with my service advisor at Hanlees Hilltop today (Feb. 10); the parts remain on backorder with no estimate for arrival. I take note that the ICCU was subject to recall in 2022, 2023, and 2024 Hyundai Ioniq 5 models. I am inquiring as to whether there will be a similar recall for 2025 Ioniq 5 models. About an hour of research online strongly suggests that ICCU issues remain a continuing problem. I filed a case with Hyundai Motor America (case# [XXX]). So far, the executive case manager assigned to me has not been helpful. I request an NHTSA Office of Defects Investigation to ascertain whether it is advisable and safe for Hyundai to do nothing about this critical problem for consumers. Further, two more questions should be explored: 1) should 2025 Ioniq 5 vehicles be recalled because of the ICCU; and 2) should the ICCU itself be improved or modified, given that it has been the cause of recall in the previous three model years? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On [XXX] my there was a loud pop from the rear of the vehicle and electric vehicle warnings popped up on my dash. I turned around at the light, and as I drove I could tell that the vehicle was slowly losing power. Speed was limited to 30mph. Barely made it back home before the warnings on the dash told me to immediately stop driving. Vehicle was towed to the dealership, and they informed me on January 8, 2026 that the ICCU had went out and blown a fuse, so they needed to replace both. The car is unable to be driven until this is replaced. The current odometer reading is 3,390 miles. I called yesterday, January 21st and was informed that Hyundai has the ICCU on backorder and it will be at least two weeks before they can update me again. I've reached out to Hyundai Motor America National Consumer Affairs. They stated: 1) No recall exists for this issue and claim this is only impacting 1% of vehicles. 2) The supply of ICCUs was depleted in December 2025 and have been on backorder since. 3) There are no plans to redesign the ICCU to prevent failures so this could very well happen again, and as there are no indicators as to what causes it to malfunction it is making the vehicle unreliable. They have 'escalated' this but I likely will not get the vehicle back for a few more weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When putting my car into gear a loud pop noise was heard. The car could not be driven at the point and the instrument cluster mentioned an electrical system failure. The car was towed to the dealer where they confirmed the ICCU unit needed to be replaced. It has been at the dealership since January 8th with little to no communication.

The Integrated Charging Control Unit (ICCU) failed on [XXX]. An electrical system warning light appeared on the dashboard as soon as I turned on the vehicle; a review of the diagnostic code via the Hyundai Bluelink app indicated that the vehicle was unsafe to drive. It was towed to Napleton's Hyundai service center in Urbana, Illinois. I was informed that the replacement parts were on a nationwide backorder. The repairs were finally completed on February 25, 2026. The repairs were covered under warranty; however, it was a disappointment and inconvenience for a practically new car to suffer a critical part failure and then to be out of commission for 50 days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving in traffic I heard a loud pop coming from the rear of the vehicle. A warning light came on on the dash board and the vehicle immediately slowed to about 10 mph. This was a dangerous situation as I was actively passing a vehicle on the highway and could have ended up colliding with oncoming traffic!

My issue seems to be the ongoing failure of the ICCU ( Integrated Charging Control Unit ) in the Ioniq 5 vehicles. I heard the "pop" sound from the back seat area while driving. The dashboard immediately started displaying "check vehicle electrical system" errors, as well as "there may be a problem with the on-board charger" The Hyundai diagnostics code refers to is P1A9096 which, from what I've found, refers to the ICCU failing which leads to the 12v battery failing.

Leaving our home garage a loud popping sound was heard and dashboard warning signals came on indicating battery failure. Dealer confirmed the ICCU failed.

While driving, all of a sudden I got a "Stop vehicle and check power supply" message on my dash and the car slowed down. I could not accelerate. It was dangerous as I was driving during commute time. I had the car towed to the nearest Hyundai dealership. The car completely died (no power) while parked at the dealer parking lot. After diagnosing the car, the technician said it was an ICCU failure.

I heard a pop sound in the back seat while pulling into a parking spot and got a "stop Vehicle and Check Power Supply" and it going into limp mode. I was able to get it home and then towed to the local dealership. I was told it was a issue with the ICCU and that it, along with my 12V battery and ICCU fuse, needed to be replaced. They could not tell me why the ICCU failed. This was on 1/3/26 and as of today 2/06/26 the dealership is still waiting for a replacement ICCU.

I had driven a few miles to a store and was inside for about 10 minutes. I went out to the parking lot and started the car by pressing the button. Within the first couple of seconds after starting, there was a loud pop sound, followed by alerts on the dashboard. Checking the onboard diagnostics, I saw an alert that the charging system had a fault. Using the MyHyundai app, I saw a diagnostic code of P1A9096. I was able to drive home (albeit limited to about 40 MPH on a road with a 50 MPH speed limit and traffic that drives faster than that) and park. Testing it later that night, I was able to start it, but soon after, there was a loud beeping sound and bright red alert on the dash warning me that I should "Stop vehicle and check power supply." The next morning, when trying to get it on the flatbed tow truck, the vehicle started, but when I tried to adjust the seat for the tow truck driver, it went entirely dead. The driver jumpstarted it, but it was difficult to get the car into gear to move it on the flatbed. Around this time, I noticed that the phone was showing two new diagnostic entries, both with code P056216. We eventually got it into gear and onto the truck, and then delivered to the dealer, where it is currently awaiting diagnostics. There was no obvious safety issue while I was driving, though I worry now that if I had tried to use the 12V system while I was driving, then the entire system might have failed while in motion.

With 3100 mileage, the car experienced an electric systems failure which resulted in the car no longer being functional. Towed to dealership where they officially stated a failure of the ICCU. Will have to wait days, possibly weeks for replacement part, but no guarantee this won't happen again.

ICCU failure while driving. Car completely stopped. I was driving up an incline feeder street in a shopping mall with several other cars also trying to use the feeder street which led to a main street. Because everything failed and I was on an incline, I had to keep my foot on the brake at all times. My emergency flashers didn't work. I had no way to alert the cars behind me to go around. I couldn't roll back to a safe position because cars were coming up the same road in a steady stream. The dealership has confirmed that the problem was a failed ICCU, which controls all the electrical/electronics in an electric vehicle.

On January 1st, while driving on a highway, my vehicle experienced a sudden electrical/battery system failure. Warning messages appeared and the vehicle abruptly reduced power and speed, creating an extremely dangerous situation. This occurred in severe winter conditions, with snow on the road and temperatures below 27°F. The vehicle was unable to maintain safe highway speed, putting me and other drivers at serious risk of an accident. Hyundai Roadside Assistance failed at the time of the incident, as the mobile app did not work. I was forced to contact my personal insurance for towing and remained stranded at the location until approximately 7:00 AM. Due to this failure, I incurred over $400 in Uber transportation expenses. The incident was unexpected, occurred without prior warning, and represents a critical safety concern, especially given the vehicle’s low mileage. A sudden loss of power in highway and winter conditions is life-threatening and should be investigated as a potential safety defect.

I am reporting a serious safety defect involving my 2025 Hyundai Ioniq 5 (lease vehicle, brand new). While driving on a highway in Massachusetts during snowy conditions, the vehicle suddenly displayed a critical warning message “Stop and Check Power Supply” and lost power, forcing us to stop on the highway. There were two children in the vehicle, and the situation was life-threatening due to traffic speed, weather conditions, and lack of a safe shoulder. The vehicle is new and under lease, and this type of failure is unacceptable and extremely dangerous. The car had to be towed to Hyundai of Braintree, MA. This is a serious safety failure, not a comfort or convenience issue. I am concerned this defect could result in serious injury or death if it happens again, either to my family or to others. I am requesting a formal investigation into this defect.

Have had the 2025 model for 4 months now. Absolutely love everything about it except the driver attention system. I leased this car and honestly if I can't figure out a solution there is no way I'm buying it at the end of the lease. I'm 6'1". I don't know what it is about how I have the seat/wheel situated but I get constant nags about "take a break" or "take control of the vehicle". My hands are literally at 10/2 and I'm staring into the sensor and it's still yelling at me. Today I thought the car was literally going to shut off thinking that I feel asleep or something. I also wear glasses if that has any effect on this system

1 Vehicle fails to start x 6 , dealer unable to fix, falsely identified 2 documented DTCs P31C507 specifically indicates a "possible condition with your Vehicle Control Unit (VCU) / Low DC-DC Converter (LDC)" dealer stated as charger problem when this is often associated with thousands of ICCU problems in this vehicle 2 many ADAS cruise control faults. A vehicle slows and, once stopped, at freeway speed on corners or when a large vehicle is in a nearby, separate lane. Fails to detect the vehicle in the next lane when activating lane change. 3. Keys and door locks fail electronic unlock and falsely lock the vehicle on approach. 4 decreased charging speed associated with a known prevalent main battery failure, and occasional main battery cell differential. 5 voice commands fail in the native and CarPlay app 6. Dealers unable to fix, give a delayed 2-week appointment and state that the car is out of service for a week or more with a loaner vehicle.

Got "Check Vehicle Electrical system" message. Car stopped running and got turned off. Couldn't jump start too.

Car failed while I was parked in the SFO airport cell phone lot. It was night and very cold. There was no warning of a problem. Car had to be towed to Hyundai of San Bruno. It is still there. DTC: P1A9096. Hyundai dealer confirmed ICCU failure. Not repaired in a timely manner to non availability of part.

ICCU FAILURE. Went to start vehicle (at full charge) and warning light came on "Check Battery Health". Wouldn't move, got towed to service center. Diagnosed as an ICCU failure. Car is 6 months old, 9,400 miles on it.

On [XXX], the vehicle was unable to be started - no lights, no power, unable to open the doors. I called Hyundai Roadside Assist and they sent someone from AAA a few hours later who was able to "jump start" the vehicle. I took it to the dealer, Manly Hyundai, on December 17th, 2025 and they determined nothing to be wrong with either the battery or the electrical system. On [XXX], while driving from home to the local grocery store, the car presented a warning light on the dash and the “gas pedal” stopped working. I was able to coast into a parking lot at which point an even larger warning light appeared and the vehicle then lost all electricity completely. I again called Hyundai Roadside Assist and they sent someone from AAA a few hours later who determined that the car was unable to be “jump started” and would have to be towed to the local dealer, Manly Hyundai. The dealer reported back to me that the component that failed is called an “ICCU” and is some kind of controller related to the charging and motors of the electric drivetrain. It is available to be inspected at the dealer currently, Manly Hyundai. My safety was put as risk because the car became essentially inoperable while driving downhill and gave no warning signs ahead of time before the lights lit up on the dash and I lost control. The dealer has confirmed that it is an issue with the “ICCU”. The dealer has inspected the component at their service department. The first warning light that appeared came at the same instant that the vehicle lost drive power. The second warning light that appeared came at the same time that the vehicle lost all electricity entirely. There were no indications that something might be wrong with the vehicle prior to the vehicle actually producing symptoms of being undriveable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving on a 4 lane major artery on 12 / 30/2025 traveling approximately 50 mph. Heard a loud bang and car loss power and suddenly slowed. Vehicles behind me had to swerve to miss hitting me. The vehicle could move approximately 5 mph afterward. We pulled off the road onto a side road. We later found out the ICCU failed from the Hyundai dealership. It has been there since that date awaiting parts to repair

The ICCU unit failed causing the car to first have low power, reducing the maximum vehicle speed to 25 MPH, then causing the 12V battery to lose charge making the car inopperable.

I was leaving from a friends' house and got a "Check electric vehicle system" error and the car went into "limp" mode while on the road. I drove to a hotel parking lot and dropped off my family then proceeded the next day to drive the car to a local dealership for service and the car maxed out at 12 mph before crawling to 1 mph while going up a hill before I could find a place on the side of the road to stop. While awaiting a tow truck the car's electrical system fully "died" leaving me stranded on the side of the road without even hazard lights to warn surrounding traffic. The problem has not yet been evaluated by a dealership, manufacturer or any other agencies. Several warning lamps and messages appeared, including the "Check electric vehicle system" error message.

Driving my car in 12/27/2025 an emergency stop car warning and loud beeping came on. The car dropped to a speed of abputm10 lies an hour