2025 Hyundai Ioniq 5 Complaint Log

I was driving with my family on 12/26/2025 and heard a very loud "pop" and then received a warning of "stop vehicle and check power supply." The car went into turtle mode and then stopped working entirely. It was a terrifying situation because there was no place to pull over immediately and the car was not operating. We were stranded as a storm was approaching, could not get a tow, etc. On 12/30/2025 the dealer told me I needed a new ICCU and fuse.

On December 26, 2025 (six months after leasing this new vehicle) the ICCU unit failed. The mileage is 5,555. This known defect poses serious safety risks as it causes the vehicle to be unexpectedly and immediately disabled. It can drive at only very slow speeds. Drivers must find a safe place as soon as possible to park and call for a tow. Specifically, I was leaving a parking lot and heard a loud pop from behind me. the dashboard immediately displayed a red warning to check the electrical system (which is the drive system in a BEV). Fortunately, I was able to back up back into the parking lot, park and call for assistance. Had I been travelling at highway speeds, it would have been much more dangerous. There was absolutely no warning that this failure was going to happen, so it can occur at any time and any place. The weather was cold and humid. It was raining at the time. This is a known issue that has affected all model years, 2022-2026, of the Ioniq 5. The dealer where I had the car towed confirmed that the ICCU unit and fuse have to be replaced. We are currently awaiting the parts delivery so the replacement can occur. The parts will be the same as those that failed (and have failed for the last five years in multiple Hyundai/Kia EV models), so I can never be sure that this will not reoccur in the future at a time/place that will pose a greater risk to our safety. The manufacturer needs to fix this known defect.

Received the following warning while driving my 2025 Hyundai Ioniq 5 SEL on the highway on X-mas night: "Battery Overheated! Pull over safely and leave the vehicle." Within a few miles, was able to pull over at the nearest exit and park the car off the highway. Then turned the car back on to see if the error message was still present and drove another mile, only to get the same error message. As soon as I pulled into an empty parking lot, the car lost power and was not functioning (ie unable to accelerate). I received a further "Battery Management System" error in the Vehicle Diagnostics dashboard. It was raining outside so was very uneasy that I was prompted to leave the vehicle with two young kids in the backseat. We took an Uber home which was a couple miles away from the parking lot where my stranded car was located. I had the vehicle towed to Hyundai San Leandro on 12/26/25, it was inspected on 12/30/25, and was notified by the dealership service center on 1/2/26 that the ICCU may need to be replaced to resolve the issue. They did not confirm whether they were able to reproduce the issue but I see two DTC error messages in my Hyundai app (DTC P1B9700 and DTC POA9B11). It was indicated that an ICCU was ordered which should arrive by 1/8-1/9 (3-4 days from 1/2) . If swapping in a new ICCU doesn't resolve the issue, then it was indicated that I may need a new BMS module. I was given the option to get a rental car from Enterprise (as early as the weekend of 1/3-1/4) and get reimbursed later or a loaner vehicle could be provided (if available) by the dealership sometime during the week of 1/5.

ICCU failure. Vehicle was not able to be operated over 40mph creating significant safety risk.

The ICCU failed after 5,500 miles and the car lost all power. Fortunately it happened in the driveway and otherwise could have been a life-threatening situation. This is a 2025 model that wasn't covered by the recall so it's obvious Hyundai has not solved the problem.

With no warning lamps or lights, heard a pop, car stopped generating power, there was no place to pull over so we put on our hazards and kept driving. Car warning light on batter and it was telling us to stop driving as soon as possible, cars were honking and driving around us. We called AAA and they towed to the dealership we bought the car (it's a new car 8,000 miles). The ICCU failed, they replaced it. Reddit Ioniq5 owners report this problem is more frequent than other electric cars and that Hyundai has a recurring issue with this part.

ICCU failure while driving my kids to school. Heard pop sound and then dashboard showed electric system failure, car went limp mode and finally died on side of the road

Electrical failure while on the highway. Later diagnosed as failed ICCU issue that also destroyed the 12V battery. Very scary during rush hours traffic with passengers.

While charging the vehicle, we heard a loud pop. After starting the vehicle there was a warning to check the electric vehicle system. The car max speed was limited to about 20mph while driving home (it was night and the dealership was closed). The following morning while driving the car to the dealership, a new warning came on to stop the vehicle. A few minutes later, a new light came on showing a turtle icon and the car would only go about 3-4 mph. I barely made it through the busy intersection and was able to pull over before the car completely died. At that point, nothing worked: no electronic locks, no hazard lights, or other safety measures. The car was towed to the dealership (1/2 mile away) where it was diagnosed with an ICCU and fuse failure. Due to a part being backordered, the car sat at the dealership for 86 days before being fixed and returned.

When using cruise control the Driver Warning Alert sends visible and audible alerts (Keep your eyes on the road) even when I'm looking straight ahead, not wearing glasses, and not blocking the camera. I have tried multiple steering wheel angles and seat positions. At times I can drive for 30 minutes with no alarms but at other times it goes off every 30 seconds. This takes my attention away from my driving as I work on cancelling the alarm and puts me in a dangerous situation - exactly the opposite of its intended use. I have taken it to the dealer who claims there is nothing they can do about it even though two of their service reps told me they have the same problem. I have contacted Hyundai and they claim that the feature is acting as it was designed and refuse to fix it. On a long trip this can drive you crazy and forces me NOT to use cruise control which further takes my attention off of the road as I'm constantly monitoring my speed to avoid speeding.

ICCU failed during drive. Eventually died in the middle of the road. Took a month to fix

ICCU failure

While pulling out of the garage after charging our 2025 Ionic5 we heard a loud “pop”. As soon as we started driving we got a “Check Electrical System” message. We returned home and had our car towed to the Hyundai dealer. We were told that our ICCU failed and would need to be replaced. We are glad this did not happen while we were driving at speed. We are very concerned that Hyundai has a known issue with a critical component and has not resolved the issue.

Vehicle unexpectedly entered reduced-power mode while driving. Speed was limited to approximately 25 mph and vehicle displayed “STOP VEHICLE AND CHECK BATTERY” warning along with master warning light and battery warning. MyHyundai system logged an active air flap fault. Vehicle was not drivable and required flatbed tow to dealer. This created a traffic safety risk due to sudden loss of power and inability to maintain safe speed.

On the afternoon of Saturday, December 12th 2025 I was preparing my car for a trip an hour north and back to drop my daughter off with her grandmother. I was charging my car with my Level 2 charger and preheating my car. Upon leaving for the trip, within a half mile I heard a loud popping sound coming from the rear of the vehicle and immediately had a warning on the vehicle stating "Stop Vehicle and Check Power Supply". The vehicle soon started to lose drive power, and I had to perform a U-turn and then parked at the nearby Quaill Volunteer Fire Department to perform a basic safety check. Knowing that I probably had the Hyundai Ioniq 5 ICCU issue, I knew that my car would soon have no power so I waited for an opportune time to leave the fire station to coast back to my house. After arriving home, I contacted Hyundai Roadside Assistance and my car was soon towed away. I was extremely fortunate to be so close to home when this happened - from what I know of the issue, had we been stranded on the highway with this issue we would likely not have been able to use the HVAC systems in the vehicle for long. At this point, the issue has been diagnosed at the dealership as an ICCU issue which is covered by warranty. I have not been told to modify anything about my charging amperage, and there has been no admission that the ICCU part itself is faulty (though I believe it must be - my vehicle has less than 8,000 miles and the previous model years of Ioniq 5 all had ICCU recalls already.)

I was driving on the freeway in the left lane when suddenly a bunch of error lights popped up on the dash and the car threw itself into neutral. When I tried to give the car acceleration it wouldn’t go which is when I realized the car was in neutral. When I tried to go into drive it did not go so I turned the hazard lights on. Turned off the car, turned it back on and then again all the error lights popped up. I went into drive and when I drove a loud bang noise happened in the rear and after a few feet the car went into neutral. I repeated the process trying to merge from the left lane into the middle where finally the car would not even go into drive anymore. I then called 911 and had them tow the car off the freeway while I waited inside. Car had 3400 miles, was only a few months old (brand new) and I had 60% battery left with almost 200 miles of electric range left. It was a sunny day with no moisture recently.

The Integrated Charging Control Unit (ICCU) failed. While driving, we heard a 'pop' noise from the rear, which was a blown fuse. Immediately after, alarms were sounding, display showed electrical system failure, and car would only drive in turtle mode (extremely limited speed). Car was drivable for approximately 100 feet and then totally died. Car needed to be towed to dealer for repair.

Driving a loud bang was heard from the back of the car. Stopped to check, no obvious physical issue. A warning light came on, it was described as an issue with the air flap. Started driving again, it worked for a few 1000 feet. The car went into a limp mode while an arterial road, in the dark, slowing to not more than 20 mph on a 45 mph road putting driver and child passenger as well as other vehicles at risk. Had to limp until a driveway was found about 3/4 mile later. We got DTC P1A9096 code. The dealer confirm this was an ICCU issue and the related fuse was blown.

The ICCU (Integrated Charge Control Unit) failed. Fortunately I was in a parking lot at the time, as the vehicle limited its top speed to around 25 mph. Had the failure occurred on a highway it could have caused a collision. While this is a 2025 model year Ioniq 5, the ICCU hardware (part 36400-1XAA0) remains unchanged across all Hyundai/Kia/Gensis vehicles sharing the eGMP platform. NHTSA previously issued recall 24V-868 intended to address such ICCU failures. While the modified software is included from the factory in the 2025 model year Ioniq 5, it appears that the 24V-868 recall is not a complete fix. Indeed, ICCU failure continues to be one of the most commonly reported owner issues, both for vehicles which have already had the “fix” from recall 24V-868 and for newer vehicles outside of the recall’s scope. This can be confirmed from the numerous posts and videos online (YouTube, Reddit, Ioniq forums, etc.). Given that ICCUs continue to fail at a significant rate, resulting in reduced vehicle speed and vehicle shutdown within minutes (as soon as the 12 V battery is exhausted), I strongly urge NHTSA to do the following: 1. Consider the current ICCU software update to be an ineffective remedy for recall 24V-868. 2. Broaden the scope of recall 24V-868 or create a new recall for all Hyundai/Kia/Genesis eGMP platform vehicles to address this defect. 3. Require that Hyundai/Kia/Genesis create and deploy a truly effective remedy for this defect.

The ICCU failed with only 5,000 miles driven. The car then lost power, and would not move. Luckily, I was in a residential area. Had I been on the highway, I am uncertain if I would have been able to safely pull off to the side of the road.

This morning my new Hyundai Ioniq 5 with 1900 miles made a loud pop noise and suddenly the car acceleration slow to almost a halt. Then the “Check electric vehicle system” warning light came up on the dashboard. From what I have seen from forums, this most likely a ICCU malfunction needing a replacement. This was scary because the car behind me could have crash into us since the car literally almost a full stop without any warning.

My Ioniq5 experienced a failure of the Integrated Charging Control Unit (ICCU) while driving. There was a loud "pop" noise from the back seat that occurred while driving, and afterwards the car experienced an unexpected braking/deceleration and was unable to maintain a speed over ~30MPH. After the "pop" noise -- a "Check electric vehicle system" alert appeared on the dash, and an alert that the car had entered a limited power state also appeared a few minutes later. My safety was put at risk due to the car unexpectedly decelerating and then losing the ability to maintain speed while driving on a busy highway. Other's safety was put at risk due to my limited ability to maintain speed and not impede traffic. There was no warning's prior to the sudden failure to indicate there was anything wrong with the vehicle. The car needed to be towed to the dealer due to the limited state the car was put in. It was confirmed at the dealership that the ICCU had failed and needed to be replaced. It was also confirmed at the dealership that the replacement part was the same as what had failed, which is concerning for mine and other safety that this is at risk of occurring again.

High voltage battery failure indicated by "check electrical system" error code and P1AD300 diagnostic code.

My car worked to get to an appointment on 22 Nov. It flashed an error 2 minutes into a 20 minute return trip, saying the cars propulsion failure was imminent. Vehicle would not turn back on after the 3 mile drive home. The ICCU failed. If this failed while driving, or while I was in a hot/cold location, my life and those around me would have been at risk. The dealer has been working with Hyundai America for a month to fix the vehicle, and so far has not been able to after trying 2x replacement parts.

My 2025 Hyundai Ioniq 5 has experienced repeated catastrophic 12-volt battery failures following an ICCU (Integrated Charging Control Unit) failure in November 2025. The ICCU failure caused the vehicle to lose power in traffic and required towing. The ICCU was replaced but the 12-volt battery was not replaced. Since that repair, the vehicle has experienced repeated electrical failures. The 12-volt battery dropped to approximately 3.5 volts on one occasion and approximately 1.72 volts on another. These voltages were measured and documented on video using multiple multimeters before any jump start or charging. At these voltage levels the vehicle cannot unlock doors, power systems, or operate normally. The vehicle required towing by AAA. The dealership has repeatedly recharged the battery before testing and then claimed the battery “tests good,” refusing to replace it under warranty. Numerous owners online report similar failures where ICCU problems lead to repeated 12-volt battery collapse and vehicle immobilization. Because loss of 12-volt power can disable critical vehicle systems and leave the vehicle stranded or stopped in traffic, I believe this represents a potential safety defect. I don't have the repair reports from the dealer scanned in but I can if you want them. ICCU is known failure and recall but for some reason our car doesn't appear on any recall list. 12V battery that drops below 6V is deemed unsafe and bad and 3 times (including this time) it's been below 6v but they don't believe it's a bad battery.

On [XXX] my Ioniq 5 stopped operating. It was totally dead. Could not be jumped. Car was towed to the dealership where they had replace the battery, ICCU and fuse. It took about two weeks for this to occur. The car had 3500 miles on it when this happened. Prior to the car not stopping an electrical warning light came on and the car speed was limited to 25 miles an hour but totally ran out of juice in about 10 minutes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2025 Hyundai Ioniq 5. The contact received notification of NHTSA Campaign Number: 25V797000 (Seat Belts); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and it was confirmed that the part was not available. The manufacturer was made aware of the issue, and a case was opened. The contact had not experienced a failure.

ICCU failure

Heard a pop and received warnings of electrical failure. Car could only accelerate to 10 mph and battery eventually died. Towed it to the dealer and they confirmed that the ICCU failed and needed replacement.

I was driving down the highway at about 65 mph. "Electrical failure" warning showed up and the abruptly began to lose power. We were able to pull over 2 lanes to the shoulder. The car then completely shut down after about 2 minutes. I was unable to have my hazards on and 2 young children in car seats were in my vehicle. I was on a really bad part of the road and had to move two young children into another car and barely had enough power to get over. The dealer told me I just had a bad battery and they replaced it and it was fine. I called Hyundai corporate and they said "they weren't aware of any issues with the cars ICCU" it wasn't until my husband called the dealer again and had to be extremely pushy with them that they saw it was an ICCU failure. They are replacing it now.

While driving, the car abruptly became unable to access the operational battery or to operate the vehicle.

I was driving to work on the morning of Nov. 12th, 2025 in East Greenwich RI. The car had been fully charged on my home Level 2 charger the night before. It was a chilly morning so I turned on the heated driver seat and steering wheel. Less than a mile from my house, and without any warning or prior issues, I heard a loud pop from underneath the vehicle. Immediately the car displayed an error on the dash reporting electrical system issues. The car still seemed driveable so I began to drive back home, noting that the car wouldn't exceed ~30 mph, but before I went very far at all the error changed to "Stop vehicle and check power supply." I pulled the car over on a side road and called for a tow to the nearest Hyundai service center in North Kingstown, RI. The next day the Hyundai service center reported that their diagnostics revealed that the ICCU had failed. I subsequently learned that they had been unable to drive the car even from their lot into the service bay - even with a jump charger the car wouldn't drive and they had to carry the scanner to the lot for the diagnosis. The Hyundai app reports 96% battery charge even now, which says that the 12V battery has been fully discharged, consistent with ICCU failure. The service center has not reported that the ICCU has been inspected by any other authorities other than them. The replacement part is due to arrive today, 11/15, and should be installed on Monday 11/17. This exact problem is apparently very common to Hyundai and Kia EVs, and was the subject of a recall for the 2022-24 IONIQ 5 model years.

I heard a "pop" and then immediately saw "check electric vehicle system". The code I'm receiving in the app is P1A9096. The car was limited in driving speed, and I managed to get the car to the dealer before it stopped driving completely. I have about 8000 miles on this <1 year old car, and it seems like the ICCU has fried. Hyundai says this is under 1% of all cars, but from the internet it seems like this happens way more frequently. Reporting to the NHTSA so that there's record of this happening, given the frequency it seems to happen on the internet and the paucity of solutions (beyond putting in another faulty part) from Hyundai.

On the first snowy day of the year, the car experienced an apparent ICCU failure. Loud pop followed by warning lights, reduced power and eventual complete shutdown of the car. Car has been towed to dealership for diagnosis and repair.

ICCU failure randomly while driving. Left me stranded during a cold night until a tow truck could come. Dealer has confirmed ICCU failure and Hyundai is repairing under warranty.

EV battery failure. This is a known issue that Hyundai is refusing to acknowledge is a common problem on their cars.

FORWARD ATTENTION WARNING system incorrectly detects a driver's lack of attention when I drive wearing sunglasses consistently. Many times it will incorrectly detect lack of attention while not wearing sunglasses. The camera has perfect line of sight to my eyes. Turning the system off through the Driver Assistance features does not stop the problem. It drives me crazy and I'm unable to identify any solution to this problem and I have learned this is a very common problem with this year and model.

Was driving for 12 miles, at a stop light. Light turns green, I accelerate, loud collision warning goes off and warning “battery overheated! Pull over safely and leave the vehicle”. Could not pull over safely because the car immediately ceased and locked up, car behind me nearly rear ended me and swerved to avoid. Is this another ICCU unit failure? Car towed to dealership (car has 2056 miles in it, it’s practically new) and been there for almost a month now with no repairs done and still diagnosing the problem. This car is unsafe.

I leased a 2025 Hyundai Ioniq 5 (VIN: [XXX] ) on September 16, 2025 from Route 1 Hyundai in Monmouth Junction, New Jersey. Since I bought the vehicle, I have had to return it to the dealership a total of one time. My vehicle has been out of service for repairs since November 19, 2025 for a total of 35 calendar days. The current mileage on my vehicle is 3,026 miles. My vehicle has been in service at Route 1 Hyundai on the following days for repair of the following defects: Days: 11/19/2025 - present Defects: DTC P0AA700 Hybrid Battery Voltage Isolation Sensor Circuit fault This is a critical safety mechanism, and when this fault occurs, the high-voltage system will often shut down to prevent electrocution or further damage. DTC P1AA700 DTC P1AA700 on a Hyundai Ioniq indicates a serious issue with the high-voltage (HV) Battery System Assembly (BSA). I am having the following problems with my vehicle at this time: Unable to charge battery past ~30% INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Traveling on Highway at 65 mph the vehicle suddenly lost speed and would not respond when my foot pressed on the acceleration pedal. I made it off the freeway to the exit. I turned the EV off and on and the car accelerated until I came to a stoplight. Again the car acceleration pedal would not respond. I put on my flashers and returned to the vehicle. I turned the car off and restarted it and was able to drive it home on side streets. I did not want to get back on the freeway. I had the car towed to the Hanlee Hilltop Hyundai in Richmond California. They performed a computer check and no error code came up except for an external charger error code. Our Ioniq 5 is charged with our wall box charger and has performed with no problem. It has worked with our Kia Niro EV also without problem. I fear there is a problem with this Electric Vehicle and do not feel safe driving it. I have initiated a buy back with Hyundai. I wanted to report the problem to this government agency in case there is a larger safety problem with this model year.

I turned on adaptive cruise control while on the highway and got an alert from the Forward Attention Warning system that I wasn't paying attention even though I was looking out at the road normally. The car eventually decided this meant I was unresponsive and initiated an automatic Emergency Stop in the middle of the highway. The only way I could get the adaptive cruise control to work as expected was to remove my glasses, which I need to see clearly and drive safely. I was able to disable the Adaptive Cruise Control and continue driving normally before the car stopped in the highway, but this seems like it could create a dangerous situation. After a bit of testing, I found that Forward Attention Warning system did not work with some pairs of my prescription glasses and some non-prescription sunglasses I use when I wear contact lenses. There does not appear to be a way to disable the Forward Attention Warning when using cruise control.

Ioniq 5's yellow air bag wire/harness underneath driver seat has design flaw, many other owners are noticing. In my case the cables are touching the floor, it's a hazard.

On October 10, 2025, while driving the car, a turtle suddenly popped up in place of the speedometer. The car's power and speed was drastically reduced. There was a car behind me that started tailgating me and I could not go any faster than about 15 mph. I was able to make it home. Later that night, I tried to charge the car and it started to overheat. The ICCU recall need to be extended to 2025 models. Ours has been replaced, as well as the PCM and many other parts. Our car still sits at the Hyundai service center because they cannot figure out why the car won't charge.

Ioniq 5 is known to have a loose and possibly dangling wire underneath the driver seat. This wire is often uncovered and unshielded, and is susceptible to becoming damaged due to the automatic seats and adjustments. This wire directly operates the airbag and if damaged loses all functionality. Hyundai is not covering any damage to this wire under warranty, and this poses an immediate threat to anyone driving their vehicle.

The ICCU unit has failed after 10 days of driving of the brand new 2025 Ioniq 5. It gave me a warning that the battery has failed while I was waiting on a signal light, and the car started limiting my speed. The car continued to get slower and slower, then it says battery regeneration failed at one point. The fastest I could go at one point was 30 mph. It was dangerous as I need to make sure the cars behind me don't come at me. When going uphill, I was only able to drive in 20mph. The car was taken back to the dealership to get serviced. They confirmed that the ICCU unit and the fuse have failed and my car will need a replacement.

The car will not allow me to use the LKA feature while wearing sunglasses. It allows it, but it gives nonstop alarms and warnings, because it can’t see my eyes? It makes the feature nearly unusable, which takes the safety feature away from the user. Even with the warning turned OFF, it still beeps. There’s literally a setting to not activate the warning, it still does it. I’ll attach a photo of the setting turned OFF. And yet it still beeps constantly. I live in Los Angeles and the sun is bright here. There must be a fix for this?

The lane-keeping assistance system on this vehicle is equipped with a "driver attention monitoring system" that is meant to tell if the driver has his or her attention focused off the road. The trouble is that this system is far too sensitive and prone to very loud and distracting false alarms to the point where it becomes *MUCH* more distracting than the distractions it is meant to prevent. I almost lost control of the vehicle at freeway speeds once because the system alarmed so suddenly and loudly that it startled me. This needs to be fixed.

The car has a highway driving assist (HDA) system, but the system will not work when I am wearing sunglasses. It also has a lane assist system that is supposed to steer the car for you but it also fails and gives a message that the driver is not paying attention. The driver attention alert will not go away as long as I am wearing sun glasses. If I remove the sun glasses it works fine. Hyundai says I have to wear different sun glasses, but I have tried 4 kinds and none of them work with the system. They refuse to make any changes or repairs to the system.

FORWARD ATTENTION WARNING When driving, the vehicle randomly and repeatedly warns the driver to pay attention to the road even when the driver is facing forward and paying attention to the road. The system will also randomly and repeatedly alarm, disable cruise control and apply the brakes even when the driver has both hands on the wheel and is facing forward. This has nearly caused crashes. Hyundai states the system is working as designed and suggested: 1. Driver is too tall for the system see my eyes. 2. Do not wear prescription glasses. 3. Do not wear sunglasses. Research has revealed hundreds and hundreds of similar complaints. Hyundai has issued a technical service bulletin 25-GI-001H stating there is nothing wrong with the vehicle and states drivers who are tall, short, wear glasses will experience this.

Despite going back to the dealer to address the issue, and trying all the recommended modifications, the Forward Attention Warning (FAW) goes off repeatedly when the car is utilizing adaptive cruise control. I have written and called Hyundai National to ask to defeat this feature and it is not allowed. This FAW alarm (ironically) diverts my attention from driving as I am having to constantly respond to the alarm. I need the adaptive cruise control in certain situations and Hyundai will not allow me to override the FAW when the car is in adaptive cruise control. Other cars allow for this feature to be fully defeated (e.g. Toyota Prius Prime). I am worried I will have an accident because I am distracted by this alarm going off.