2020 Hyundai Palisade Complaint Log

When the steering wheel is turned completely to one side or the other there is a loud thud and the steering wheel "bucks". It has momentarily locked once. This is dangerous when driving. The Hyundai service center verified the issue. Advised not to turn the wheel all the way over and to disengage the auto engine idle. They said it was due to voltage issue. A copy of the service report is attached.

The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.

On 1/24/2023 I was driving down the road from my home to go to work when, as I was going down an incline, my brakes started pulsing and I lost all braking ability. I drove thru a stop sign, into the intersection and was able to steer the car down the road. It was down a hillside. I was able to eventually stop the vehicle approximately a mile and half from where the brakes failed. I was instructed by the dealership to have the car towed to them so they could evaluate what happened. I did this. The dealership is trying to assess what happened. After 1 week, they replaced all 4 tires, did an alignment and replaced a leaking rear shock. The vehicle had 36,201 miles as of 1/24/2023. The dealership claims that the wear on the tires and the vehicle being out of alignment caused the wheel speed sensor to misread the speed and triggered the ABS to unlock all brakes. When this happened, all the warning lights for the braking system came on: ABS, Auto Hold, Traction Control, Forward Colision Avoidance System, Downhill Descent Control. I had nothing to stop me. Thankfully, no other vehicles came thru the intersection when my vehicle lost control. The dealership has, after a week, supplied me with a loaner vehicle. They are trying to duplicate the loss of brakes and all the lights that were activated when I lost my brakes. I also mentioned to the Service Manager at the dealership that I have repeatedly been asking the technicians to check the tires and to rotate the tires at our last few service appointments and had been assured the tires were fine and the tire rotation would be done. We normally have the tire rotation done every 7,000 miles due to the fact that it is an AWD. If this had been done as we requested, how could this happen? Wouldn't someone have noticed uneven tire wear? Our major concern is that when the brakes fail, you have no backup braking system in place. Is there something wrong with the programming for the electronic braking system?

There were signs before it even happened. The gear got stuck in 5th gear and couldn't go up or down. Even after that, the shock and gear did not engage properly when shifting gears. That day, while driving at 40 miles, the gear shifted out and didn't engage any gear. I turned on my emergency lights, parked on the shoulder, turned off the engine, and then started again to get into gear and drive. After driving for about 5 minutes, the same symptoms occurred. brewed in the same way. I was so scared I drove slowly to the dealer

Have been having transmission shift problems. Whether I am accelerating, slowing down, or coasting, it jerks like it doesn’t know what gear to go in.

The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2020 HYUNDAI PALISADE. CONSUMER WRITES IN REGARD TO STRIPPED LUG NUT SCREWS.

The contact owns a 2020 Hyundai Palisade. The contact stated while driving at various speeds, the vehicle hesitated while attempting to accelerate. The contact stated that on another occasion while driving 60 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact was able to restart the vehicle. The vehicle was taken to the dealer to be diagnosed and the contact was informed that there was no oil in the engine. The contact stated that the vehicle received an oil change however, the failure recurred. The vehicle was returned to the dealer twice and was diagnosed with a failure of cylinder #4. The contact stated that cylinder #4 was replaced; however, the failure recurred. Due to the failure persistent failure, the dealer was diagnosed, and it was determined that cylinder #2 had failed, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 8,500.

The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V627000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted and removed the tow hitch fuse per the manufacturer's instructions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

With about 47,000 miles of use the suspension became rough, mostly in the rear when driving. It is like you are driving with little to no shocks. The smallest bumps in the road you feel it and bounce in the seat. It used to be a very smooth driving car and very enjoyable to drive. This suspension problem is making it less than enjoyable and more difficult to drive. I spend more time looking at the road and avoiding things that could a rough drive. I have had vehicles in the past that had auto leveling systems and air shocks which has caused similar driving, so it may be a design problem. With this low mileage it should not be a ware issue.

The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Numbers: 22V627000 (Visibility) and 22V633000 (Trailer Hitches) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

n November 2022 my Hyundai Palisade was recalled because of the tow hitch being a fire hazard. I took my car in thinking that it was fixed. I didn't tow anything until March 2023 and when I went to hook up the u-haul I had rented it was not working. There was no power coming from tow hitch to make the break lights work on the u-haul. The company tested it to make sure it was my car and not the trailer and it was definitely my car not putting out any power. I took my car back into the dealership, and they let me know it was fixed again. In May 2023 I went to tow my jet ski and once again the lights did not work when I hooked it up. I took it back in and they said that I need a new wiring system and wiring harness, but they did not have it in stock. None of the dealerships had it. I started doing my own research and found out that this recall is the same thing for November 2022 and the reason the electric to my trailer wasn't working when hooked up to my Palisade is because back in November the fuse was pulled because of the fire hazard. Hyundai has repeatedly not been able to fix this problem. I bought my Palisade specifically for the towing capacity so I could tow small items around. I have not been able to use it. I have escalated my complaint to Hyundai USA, but no one seems to care to fix it. I have asked for a rental car to help me tow items, but they do not want to supply this or fix my car so I'm able to do it with my own car. Hyundai has had 7 months to get this fixed. This is ridiculous and very frustrating. I either need my car fixed as I am paying for something that I am not receiving or I need my car to be traded in for a new model that has towing capacity.

Having noise from the rear suspension while hitting a bump or turning. dealer says its in the shock or the mounting assembly. I am concerned if its in the mounting of the shock, and the shocks are loose it could be a safety issue. Its been months now and it is getting worse. the dealer is not communicating with me on fixing the problem.it was fixed once on. 11/9/2022 invoice [XXX] and on 8/22/2024 invoice [XXX] it started again Larry miller Hyundai Peoria az. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Four windshields in 2 years. Very small rocks cause major cracks. $6000 on windshields.

There is a recall for the trailer hitch that has no solution. Hyundai just pulled the fuse and you can not pull a trailer which is why I purchased the SUV.

The alternator suddenly failed. This caused the batter to rapidly deplete and lose all electrical function of the vehicle. Loss of power steering, breaks, lights, instrument cluster and gauges. basically the vehicle rolled to a stop. Further investigation has shown that this issue is not uncommon on the Palisade. A quick google search revealed dozens of people with the same issue. Since it’s on several year models of the Palisade it points to the alternator. It goes out and the battery cannot support the electronics.

TINY PEBBLE HIT MY WINDSCEEN WHILE I WAS DRIVING AND IMMEDIATELY A LARGE CRACK SPREAD ALL OVER THE WINDCSREEN

I was in an accident on I95. The steering wheel locked causing me to hydroplane and hit ropes and car landed in the middle of 95. No airbags deployed during collision causing head to bump and back injuries. Police report is inaccurate. He asked me how fast I was going and I gave him the speed limit. I wasn't looking at my speed odometer my eyes were on the road. When I came to my self because I told him I hit my head. I distinctly remember the steering wheel locked before gliding. It happened so fast.

Multiple seatbelts in the vehicle seem to be latched properly, then while driving, they become unlatched. This occurs often, but is made worse in colder weather.

The windshield on the Hyundai Palisade presents a safety hazard. The windshield cracks at low impact of a micro-pebble. The windshield could potentially cause a fatality if the car is involved in an accident. The problem has been confirmed by Hyundai but the company is only recalling the Kia Telluride for a defective windshield. The chip in the windshield immediately expands a crack across the driver's view which causes a visibility issue. The cracks cause a blinding reflection from the crack which makes the vehicle inoperable due to the driver's inability to see clearly due to the crack in eyeview.

The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, and the dealer performed an interim repair by removing the fuse. The dealer confirmed that the final remedy was currently under development. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Problems started about 1.5yrs ago - car would make horrible noises from the engine, knocking sounds, lost some electric/AV systems. Brought to local dealership, had a bunch of codes; dealer said issue with t-stat sensor. No issues for another 3k miles, knocking sounds again. Mentioned to service advisor during oil change, couldn't recreate. Same problem every 3k miles, dealer/service repeatedly couldn't recreate issue/sound. Check engine light comes on, dealer said issue with EZ-Pass interfering with computer, need to pay $150 to reset computer and move EZ-Pass. Continue to take car for oil changes at dealerhip every 3k miles. In May 2023, dealer/service used 0w20 oil instead of 5w30 - apparently dealer/service noticed no oil in car, but didn't tell us, thought different oil weight would help "stretch" oil to next oil change interval (it didn't - burned through all 6.9qts before the end of 3k miles). End of Sept 2023, car sounds horrible again, losing auto stop/start feature, knocking. Husband found YouTube video of similar issues for same car - checked oil dipstick, bone dry. We added 5qts of oil, called Hyundai Corp and dealership, setup for oil change and to start consumption test. Dealer/service overfilled oil (charged for 8qts, car take 6.9, usual charge for 7qts, suddenly charged 8qts?) 1st 1000miles, dealer notes oil 1.5qts low, 2nd 1000 notes 1.4qts low. Dealer says excessive, but need to continue with consumption test. I've taken videos of my dipstick before each consumption test, dipstick shows oil at or below L. No oil lights ever displayed on car dash. Dealer attempted to coverup faulty engine, hoping I'd get past warranty coverage.

On the 2020 Palisade SEL Premium the blue tooth voice recognition for calling out and siri request only works when the iPhone or Android phone is connected through the counsel USB. (CARPLAY) When not connected with the USB cord, but connected through the Bluetooth to the phone, the phone can receive and call out by touching the screen. Also, phone contacts shown on the screen through the Bluetooth can be retrieved by manually panning through the contacts and toughing the contact to be called. When a call is received through the Blue tooth, again you have to take your hand off the steering wheel and eyes off the road to find and touch the screen receiver button. The steering wheel phone buttons do work unless again the phone is connected through USB cord / Carplay. This is an Epic Fail for this model Hyundai and sets a big question for their advancement into Bluetooth technology. Also, I question their concern for driver and pedestrian safety, with the driver taking his eyes off the road and their hand searching the the monitor screen to manually answer or use their phone.

Windshield is fragile and breaks easily. Windshield will break from low impact debris. Crack impairs drivers vision due to extensive quick spread across windshield.. Car is inoperable due to light refraction on crack.

Turned into a parking spot , my palisade immediately jumped forward accelerating on its own it began driving by itself, bouncing off of one vehichle to another and pushing the car in front of me backwards then sideways. i had no control over this car. i did not have my foot on the gas as i checked . i finally hit the park light and the car stopped. I need something done asap as i need a vehichle. My car as towed to the dealershipon sunday this is now thursday hyundai is supposed to be in touch but i have not heard anything

The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V627000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Sunroof is not opening after inspecting I noticed the right side clip broke off it’s position leaving only the metal piece by itself

Have a 2020 Hyundai Palisade, last 4 of vin LU 149 938. The NHTSA.gov website under consumer alert important Hyundai and Kia recall says "as an interim repair, Hyundai dealers will inspect the tow hitch module and remove the fuse, as necessary." The neither Hyundai USA nor the local dealer (Bill Marsh Hyundai, Traverse City, MI) know anything about the interim repair (inspection & fuse removal) mentioned in the NHTSA consumer alert. What's going on? Is the NHTSA website incorrect? And how do I force the dealer to inspect my vehicle?

The contact owns a 2020 Hyundai Palisade. The contact received notification of the NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was notified, and the contact was informed that the parts were under development. The contact had not experienced a failure. Parts distribution disconnect.

We received a Safety Recall for the Tow Hitch on our 2020 Hyundai Palisade. We took the vehicle to the dealership last summer and they removed the fuse and therefore, disabled the towing ability of the vehicle. It has been over 5 months since this was done. Hyundai still does not have a solution for the Safety Recall. What can be done to bring a resolution for this Safety Recall?

The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact had taken the vehicle to the dealer who performed a temporary fix by removing the fuse to the tow hitch module, rendering the tow hitch inoperable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Both of our side seat of the middle row seatbelts will not buckle randomly or will just release. We’ve brought it in several times and they say they can’t find anything but it does this with my kids just sitting and riding. This has now been happening for years.

Power liftgate fell without warning and struck my wife in the head. Liftgate will go up and down when activated, but will fall without warning.

I came to complete stop at a traffic light. Once I got the green arrow I proceeded to accelerate but the car was barely moving. Mashing the gas harder it then began to move. Something seemed odd but wasn’t sure what. Continuing down the road I noticed my RPMs higher than usual for 45mph. Confirmed with paddle shifters the car was stuck in 5th gear. I came to the next light and car was not down shifting. Again green light, mashed the gas and slow to accelerate. After making it home and leaving the car sit for about 30 min I haven’t had the issue since. Had I been trying to cross the road during heavy traffic this could have been REALLY bad.

When exiting the vehicle the door ripped a gash in my right leg in the calf area. There was a recall, they supposedly fixed it. It happened again after the repair was made. It doesn't look to me the repair was made. It was repaired by Doug's Hyundai on 04/07/2022. I have contacted HyundaiUSA and have a case opened but all I am getting is the runaround. Case 20085813, contact is Haley 833.462.8722 ext 65118.

when driving it gives warning Forward collision assistance system disabled. radar Blocked. warning stays for 3 to 5 minutes and goes away. But during that time when car is in cruise it is disabling the cruise mode. I took it dealer and said they need to change the Camera module unit behind the Rear view mirror and replaced it. But after coming out of dealer and driving for few miles again warning popped up and stayed for few mins. I took it back to dealer and this time they said AVN head unit need to be replaced. I informed this to Hyundai as well and they created case with case number: 20602610. This started happening in July 2022 and i was coordinating with dealer to fix this. still the issue is being worked on.

Both rear liftgate supports have developed cracks in their plastic housings. The cracks result in a loss of function for the power liftgate and a possibility of the springs inside popping out of the housing and striking the operator.

I have only had this car for 1.5 years and about 6months ago I keep hearing a thump from rear suspension then the alignment started going off pulling to the right. Take it to tire kingdom to be aligned and they told me the shocks are leaking. Go to dealer and they took one week to say one shock is bad but part will take another week to get here I tried to get them to change both as the tsb I found 22-ss-001h but they refuse and will only change one. How can I get them to follow this tsb? As at the moment the car dose not feel safe to drive and I shoul not be responsible for this issue of changing both shocks properly. Dealers should not be able to fight things like this as they avoiusly know thers issues but they won't honor it. Anything you can do to help would be greatly appreciated, otherwise I may have to get lawyers involved. Thank you for you time.

I approached the intersection slowly and stopped completely to turn right. There were a couple of vehicles in front of mine. I pushed the 'Auto Hold' button while waiting on the Red light. A second later, I felt the car moving on its own and stepped on the brakes. The car did not stop and went forward and crashed into the vehicle in front of me. My vehicle did not stop after the initial collision and accelerated more on its own and went forward. I pushed the 'Park' button to stop the car but it did not work and the vehicle kept moving forward fast and hit another car. It still kept moving fast until it hit other things. The car stopped after it went through a wire fence and hit a tree. The brake did not work at all. The car never stopped once it started moving on its own. Forward collision warning never came when it was approaching the first vehicle in front of mine on its own. The 'check engine' light was on for 3 days and disappeared on its own about 1 month prior to the accident. I tried to take it to the service center immediately but the earliest appointment I could get was in June. The service adviser at Hyundai service said there was nothing that they can do since the warning light was not on when we asked for a service check on 6/11/22.

About a year after purchase (new) a loud popping noise emanating from the rear suspension was reported to my Hyundai dealer. At first I was told it was a normal characteristic of the car. After escalating the complaint I was told it had a bad rear shock, which was replaced under warranty but the noise continued. They told me that a Hyundai tech specialist would contact me for resolution. That was 5 months ago. The noise persists.

The contact owns a 2020 Hyundai Palisade. The contact stated that while the vehicle was at a complete stop at a stop light, the Auto Start feature failed to function as intended. The contact stated that the engine shut off. The contact stated that the failure was a persistent failure. The contact stated that the failure occurred five times within a five-minute drive. In addition, the vehicle was previously taken to the dealer several times due to the failure. The failure could not be duplicated. The manufacturer was made aware of the failure and several cases were filed. The failure mileage was approximately 25,000.

Dealership says that the car was 5qts of oil. Scarring on piston #6. Check engine light came on and indicated Transmission issue

Car was originally purchased new on May 30, 2020. On July 30th, 2020, I noticed a chip in the windshield. The car only had roughly 600 miles. I did not hear anything hit the windshield. I experienced another ding in the windshield on January 23, 2021 and then another happened on April 14, 2022. I have never experienced any issue with any other car having this much windshield instability. The car is almost 2 years old as of this writing and at 14,516 total miles.

Windshield cracked

The contact owns a 2020 Hyundai Palisade. The contact stated while driving approximately 35 MPH, the tires were making a grinding sound. There were no warning lights illuminated. The vehicle was taken to several dealers. The first dealer diagnosed the failure with tire cupping. The second dealer diagnosed the failure and determined that the rear wheel bearings needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 16,000. This car has become a dangerous noisy vehicle in the rain (due to tire cupping) and a real noisy vehicle during non-rainy operating days. The contact has stated that although the vehicle has a lifetime alignment, the issue still persisted and they no longer have the vehicle.

The vehicle continues to feel very bumpy when we drive. Even if I stand in the 2nd row and press up and down, it makes a squeaky, sometimes loud rattling / knocking sound. I have taken this to the dealer multiple times and they tired to tighten shock absorbers and the padding around it but the problem hasn't gone. They ask me to leave the car with them without getting a loaner which is hard to do as we need the car. They have made it hard to get the problem solved, not taking ownership and have denied any issue with the suspension despite multiple complaints by consumers in online forums and what i have personally experienced.

The roads were icy and my son pulled over to wait out the storm. Our car was parked. Another car slid on the ice and stuck our Hyundai Palisade in the rear. It was a minor impact, no airbags deployed and nobody was injured. The steering column sheered off and the steering wheel was cut loose from the column. Hyundai has an open recall campaign on a similar model (NHTSA campaign #18V118000) for this exact problem of steering wheels sheering from the column. Hyundai sent an investigator to check the car and reports to me that there is no defect with my car. The insurance company is planning to repair the car, including the steering assembly, and return it to me. It is hard to believe that this incident, which occurred on a car built just a few months after the models that were recalled, could be a coincidence. There was no prior warning. The car is now at body repair shop and is available for inspection.

at 30K miles, the car started to make loud noises when driving over speed bumps, the smallest of road variations. Dealer detected the issue until Hyundai executives were contacted. Then, the dealer changed their story and confirmed the shocks on the car need to be redesigned in reinstalled and it's becoimg a national/ international problem. They are talking about the rear shocks only and not including the front . The issue with the shocks are wide spread and being discussed on the multiple forums. Very concerned about potential and major damage to the tires/car that can cause major accidents. .