NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2022 Hyundai Palisade. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
The seat belt buckle in the third row was crushed by the folding of the third row. I had to replace the buckle to use it.
The airbag light came on and we took it in. The dealership reported that the airbag module has failed. This is a safety concern since this is not a common issue for cars to have unless its an older car, its been in an accident or moisture. We park the car inside a garage overnight every night. The light has been on for a few months and the dealership (Dean Team Hyundai in Ballwin, MO) confirmed the issued was the airbag module.
Vechicle pulls to the right. This issue was noticed after the right side passenger tire was worn on the outside which normally indicates an alignment issue. Owner replaced all four tires and has a fron end alignment done at the same time. This issue continues and the Hyundai dealer is stating that there is not fix for this issue. Information available online indicates that there is a possible issue where the Steering Torque needs to be set to zero. This is a safety concern as the vechicle will go off the road.
Repeated rear suspension failures on cars with self leveling suspension. I will be having my 4th set installed in 3 years. Rear suspension failure leads to unpredictable cornering and possible accident in and emergency maneuver. Hyundai has stated that there is no issue to warrant a recall or TSB. I have filed a complaint with Hyundai corporate.
Door locks clicking continuously for long periods, leading to "child safety lock failure" message displayed on dash. This occurred briefly last year and went away on its own, but issue has returned. Have received child safety lock failure message multiple times.
Auto leveling suspension failed 3 times under 40,000 miles traveled. Numerous online complaints point to design flow or parts quality issue.
Passenger side window cracked while driving under normal driving circumstances. I have had this vehicle for less than 30 days
My 2022 Hyundai Palisade has repeatedly shut off while coming to a stop. The vehicle stalls unexpectedly, dashboard lights illuminate as if the vehicle is being restarted, and the gear sometimes shifts into neutral. I have to manually restart the car to resume driving. This issue has occurred multiple times under normal driving conditions—both when the Idle Stop & Go (ISG) system is enabled and disabled. The frequency of these stalls has increased, and they present a dangerous situation, especially at intersections or during heavy traffic. After researching online, I found that numerous 2020–2022 Palisade owners have reported the same symptoms. Many of them were told by their dealers that an ECU and/or TCU software update was needed. This suggests a broader systemic issue with the vehicle’s powertrain management system, which should warrant further investigation. As of now, no recall has been issued, but this is a recurring issue that poses a risk to driver and passenger safety. Hyundai has not officially acknowledged a recall or permanent fix, but affected vehicles are being patched with software updates at the dealer level.
Rear shocks failed at 71,000 miles, front shocks are now failing at 73,000 miles. Vehicle is not driven under harsh conditions and all recommended maintenance has been performed. Service advisor said “the Palisade is notorious for this”. Front rotors/brakes have been reported as in good conditions for months. Now, front rotors are suddenly so warped they need to be replaced immediately.
While driving, the vehicle intermittently loses engine power without warning. The loss of power occurs at normal driving speeds and during acceleration, creating an unsafe condition in traffic. When the issue occurs, the vehicle hesitates and fails to respond to throttle input, making it unsafe to merge or maintain speed. The condition occurs intermittently and does not consistently trigger warning lights or diagnostic trouble codes. Despite the absence of warning lights or stored codes, the loss of power is clearly felt while driving and presents a serious safety concern. The issue has occurred multiple times and has not been permanently resolved despite prior service visits. The intermittent nature of the failure and lack of codes makes diagnosis difficult, but the problem continues to recur and affects the safe operation of the vehicle. This loss of power creates a risk of stalling or sudden deceleration while driving, increasing the likelihood of a collision, especially in traffic or at intersections. The issue appears related to the engine timing or powertrain system.
This same incident has happened twice, June of 2025 and more recently March of 2026. My vehicle will essentially have no oil left causing my car to shake while breaking and eventually the car stalls out. The first time this occurred, my vehicle stalled out in the highway and again at a 4 way stop sign. I took it to the Hyundai dealership where an oil change, oil plug and oil filter was replaced. In December of 2025, I noticed oil leaking from my vehicle, where the oil house filter was deemed the issue and was replaced. March of 2026, my car started to shake and eventually stall out again and this prompted me to check my oil levels where there was little to no oil. An oil consumption test was performed and it was noted my car is consuming 0.5 quarts of oil per 1,000 miles. Per Hyundai, this does not meet the oil consumption warranty (1 quart per 1,000 miles) and there is nothing to do for this issue at this time. My concerns are that this issue arises prior to my next recommended oil change. Also, there are no warning signs that prompt me that my oil is actually low; no dashboard warnings or notifications. I really only know this problem is occurring when my vehicle physically shows signs while I am driving. I am frustrated with this as I have to refill oil in between oil changes but also pay for the oil changes. Also, it worries me for the safety of my family while we are driving this vehicle.
The dealership is stating we have bad gas as the gravity of the gas was .74. And that we had bad fuel injectors. Mind you the dealership before this one advised us we had spark plug issues. So we called corporate and explained the situation and they advised we were covered under warranty. Now we tell them to go ahead and get rid of the bad gas and with the understanding we are covered under warranty for the fuel injectors. We advise the dealership we spoke to corporate and they advised the fuel injectors are covered under warranty. The weekend goes by we check on the car Monday and the dearlship advises we are not covered. So we call corporate back who is now advising it's up to the dealerships to honor the warranty and it looks like we are not covered. We are the original owners of the car and can't understand how our car has been down for 3 months and the person who makes the warranty want cover. This is the classic bait and switch and who protects the consumer?
My middle row seat belts randomly become disengaged. Even after ensuring they are pushed in all the way. This has happened multiple times and is concerning as I drive my kids around a lot. It has had 10+ times but I took it to the dealer and they said at the time they couldn't replicate it so nothing could be done but it keeps happening! Randomly and without warning.
The shocks on my 2022 Hyundai Palisade are defective. I had both shocks and the absorbers replaced the first time at 44,349 miles on 5/31/25. I had the driver side rear shock and absorber replaced again at 46,567 miles on 7/24/25. I am having the same driver side rear shock replaced again at 48,484 miles on 10/3/25. Defective shocks are a safety hazard by increasing stopping distance and reducing traction in inclement weather conditions. They also cause uneven wear on my tires, which reduces traction, too. My vehicle is available for inspection upon request. This is a well known problem that Hyundai has failed to correct. I believe they are just making repairs as necessary until the vehicle is no longer under warranty. I have the receipts from the dealer for each repair.
My wife drives the vehicle regularly and mentioned that the seatbelt unlatched multiple times without force to the buckle or latching mechanism. The seatbelt problem was occuring before her vehicle accident and continues to happen afterwards. The seatbelt came completely undone while driving at highway speeds and seperately during stop and go traffic. You may inspect it as needed as long as the inspection does not impeed usage for traveling to work Monday - Friday 8-5 please. The vehicle is used as a primary means of transportation. The driver's safety is continously put at risk due to seatbelt failure and may cause bodily injury, serious bodily injury, or death if not corrected. The vehicle was dropped off at Hyundai Northwest in San Antonio for a seperate issue and the seatbelt failure was mentioned and I was told there is no active recall for it to be fixed. They did not investigate further. The vehicle has been to classic collision repair on Fredericksburg Rd in San Antonio for a rear end collision (not at fault). No warning lamps or messages noted.
My car was making a rattling noise from the engine and would stutter at a stop and sometimes kick into park or turn off. No warning lights would turn on, on the dash board warning i was low on oil. The back passenger brake light warning light turned on. The Third seat middle seatbelt does not lock. I took into Hyundai to get it serviced and I had to pay for my car to be put on a diagnostic test. I was told I was low on oil. I never had any warning lights go on, on my Dashboard. My motor could have blown out. The only warning light I got was my back light is out. I never had any warning signal go on my dashboard saying my seatbelt doesn’t lock. I had it serviced 2025 and again the same back tail light is out. I have kept my vehicle maintenance up to date. I am going to have to schedule another appointment for my back tail light ( same side) to get repaired
I am the second owner of this vehicle and have only been driving it for two weeks. The second row driver’s side seatbelt has disengaged on multiple occasions (at least 5) while the car is in motion. The passenger seatbelt has disengaged twice and the driver’s seatbelt has disengaged once. Obviously this is a serious issue that could result in major injuries if an accident ever occurred. I will be taking the vehicle in for service as soon as possible.
2nd row, right seat belt will sometimes not latch properly, or will come unlatched by itself while in operation.
The seatbelts in the Driver, Front passenger and second row passenger come unlatched by themselves, unprompted and at times, do not want to buckle until multiple times of forces them in. The driver seat with the lower seat adjustment will move unexpectedly without prompting. This is not the first time this has happened. It has occurred multiple times this past year, starting around 36,000 miles.
The contact owns a 2022 Hyundai Palisade. The contact stated while the vehicle was parked and unoccupied, while attempting to close the front driver’s and passenger’s side doors, the contact became aware that the lower moldings had detached. A dealer was contacted. The vehicle was taken to the dealer, and it was determined that the clip attached to the molding had detached. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the decision made by the dealer was final and offered no assistance. The failure mileage was 37,713.
Passenger rear seat (middle row) belt comes unlatched on its own while the vehicle is being operated. The latch is currently securing a [XXX] boy (approx. [XXX]) for most of the time the seat belt is latched. The seat belt in most cases remains latched however it is slowly becoming more progressive. The left rear passenger seat (middle row) is currently latched securing a car seat with no issues present and no issues present at third row seat belts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sometimes seatbelts come unbuckled in the front and back seats. Currently front passenger seat will not buckle has happened several times. Seems to not always latch all the way. Have had a seatbelt, unbuckled while driving a few different times. Huge safety issue.
2nd row captain seats come unbuckled on there own after correctly buckling/ latching them. Has done it multiple times while driving down the road on my adult children and my younger children
Suspension has been an issue since 10,000 miles. Rear shocks replaced at 58,000. 3,000 miles later the noise & bumpy ride have returned. Had to replace front brakes before 50,000 miles due to wear. Replaced all 4 tires due to extreme uneven wear at 45,000.
About 1 year ago, my child was in a forward-facing car seat in the third row. The power seat button was activated, and the seat started to fold down with my child in a car seat. It did not stop. I was panicked but luckily was able to act quickly and get the seat to stop without him being seriously injured. This was reported to Hyundai at the time and Hyundai disregarded my claim. I am now seeing a recall for this functionality in the 2026 Palisade. This is a problem dating back to the 2021 Palisade as I experienced it over a year ago.
Rear shock leaking and in need of replacement at 39,000 miles. Note multiple owners on forums citing the same issue
Vibration in rear shocks. Car makes regular thumping noises. Bad insulation caps. There is a technical service bulletin 22-ss-001H to replace them under warranty. It is a temporary fix and the problem develops again. My car is no longer under warranty.
While driving the car on highway the oil plug fell and eventually seized the engine. There has been multiple complaints for the same for other Hyundai vehicles as well. The car is in dealership right now with engine failure. While driving the car on I-81, suddenly smoke started coming out of hood. Stopped to check and then while starting the car again, saw oil check and engine check light come on after. The dealership mentioned oil plug fell off and oil spilled all over engine. The last service was over 7 months ago and was due for service soon. Couldn’t be negligence but a problem with Hyundai.
The child safety lock fails frequently. It begins to click as if it is trying to lock the rears doors and then a warning on the dash says the child locks have failed. I have 2 children and this is a big problem.
Front Driver seat won't move forward or backwards. Rear Suspension clunking noise at slow speed
The contact owns a 2022 Hyundai Palisade. The contact stated that after refueling the vehicle, the vehicle failed to start. There was no warning light illuminated. The contact checked the oil level and noticed there was no oil on the dipstick. The contact added oil, and the vehicle was restarted. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was notified of the failure. The failure mileage was approximately 48,000. The VIN was not available.
Cruise control resume function was activated at a low speed after making turn into driveway car automatically tried to resume to 55 mph. The speed at most during the time of activation was less than 10 mph.
Driver's seatbelt is unlatching while driving spontaneously. It is also having issues latching and staying latched. The dealership was not any assistance, as they said it was likely maybe dirt in the seatbelt (there isn't any debris). This is a huge safety concern, as we have a young child and are now concerned about the rest of the seatbelts doing the same thing.
Multiple times after the kids buckle in, their seatbelts will become unlatched while driving down the road. This occurs in the middle row and happens with everyone from the [XXX] to the [XXX] . In some instances it has happened when an adult is sitting in the second row as well. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The front passenger seatbelt suddenly popped open while making a turn. The same thing previously happened with the drivers seatbelt but figured I must have not fully buckled it; when it happened to my husband weeks later in a different seat, I researched it and see it is a known issue.
Vehicle randomly burst into flames while parked and shut off in our driveway beside our home.vehicle is total loss. Fire department determined fire started driver side rear of vehicle in wiring. Diehl Hyundai of Sharon was the last dealer to proved service and closed the recall on this vehicle. Vehicle model is known for this type of fire. Dealer did not make us aware of this recall before purchase. Vehicle was purchased specifically for towing ability.
When the child safety lock is engaged and the vehicle is in a driving or no-driving state, all the doors start to make a clicking noise. I am not sure if the child lock is engaged at this point, which creates safety issues, especially when driving with kids.
The rear passenger captain seatbelt does not latch properly. My daughter who is [XXX] struggled one day to get the seat belt to latch. Upon inspection nothing appeared to be stuck in the latch. The seatbelt would enter into the lower lock fine, but not engage. After several attempts the seatbelt would eventually latch. However when driving if under pressure, the seatbelt has come unlatched with no action to the release button. I had a similar issue with the rear seatbelt in the third row that just wouldn't latch no matter what and the dealership replaced no issues. I took my car to Vision Hyundai in Canandaigua this morning and was informed that they couldn't replicate the issue so the latch was in fact not broke. The gentleman was putting his whole weight into it when latching it, but did share if he slowly tried to latch it didn't catch, but that wasn't a safety concern. After reviewing multiple hyundai forums, I see I am not alone and this appears to be a wider issue. 37 others have filed a formal complaint regarding this issue and I tried to tell the guy, I don't want to be driving and get into an accident and then the seatbelt decides to "fail". It should be taken at the customers request and the seatbelt should be replaced even if there is no formal safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Passenger and Driver seatbelts unlatch on their own
Driving on the highway, the sunroof exploded randomly. Glass blew up and out of the car, endangering anyone driving behind us. Glass also fell into the vehicle on myself and my pregnant wife. There were no warning lights or signs prior to this happening. This car is a certified pre owned car under warranty that had just gone through a full inspection prior to purchase in the fall of 2024.
I have experienced a couple times where the driver's seatbelt has become unbuckled. We have owned the Palisade since May of 2022. We have had now issues with the seat belts until this past two weeks. I buckled the front seat belt like normal. It unclicked. I forced the seat belt to click harder and it did stay secure, but a couple miles down the road the seat belt unclicked. Possible faulty seat belt. As mentioned, this has not been an issue until now.
Rear passenger seatbelt has unlatched unexpectedly several times
The contact owns a 2022 Hyundai Palisade. The contact stated that the driver's side and passenger’s side front seat belts unlatched unintendedly. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 19,000.
Drivers seatbelt randomly comes unclicked when driving. This also happens even after making sure the seatbelt is secure. Also have issues with passengers side second row with seatbelt not clicking into place after several attempts.
I am writing to formally submit a complaint regarding multiple ongoing and serious issues with my 2022 Hyundai Palisade. These issues not only diminish the performance and reliability of the vehicle but also raise significant safety and quality concerns. Below are the problems I have encountered: 1.Thermostat and Coolant System Defects: Like many other owners of the 2022 Hyundai Palisade, I have experienced problems with the thermostat and coolant system. My vehicle has exhibited signs of overheating, posing risks to the engine’s longevity and safety. 2.Radiator Leak: I have identified a radiator leak, which is troubling for a relatively new vehicle. This suggests a defect in the materials or assembly, as this should not be occurring under normal operating conditions. 3.Oil Pan and Filter Housing Issues: •The oil pan has developed a crack, which is highly unusual, especially since Hyundai has performed all of my vehicle’s oil changes. This raises concerns about part quality and service handling. •Additionally, I have noticed oil leaking from the oil filter housing. This leak not only raises concerns about engine performance but also indicates a potential flaw in the design or installation of the oil filter system. 4.Faulty Sensors: My vehicle’s sensors frequently activate without any nearby objects or obstacles. These false alerts are a serious distraction while driving and undermine the effectiveness of the car’s safety features. 5.Key Fob Malfunctions: While driving, I have repeatedly encountered the “key not in vehicle” warning, despite the key being present inside the car. This issue is not only an inconvenience but also a potential safety risk if it disrupts the vehicle’s operations unexpectedly. The combination of these defects is unacceptable for a vehicle of this age and reputation. These problems suggest significant flaws in manufacturing, design, or maintenance practices that Hyundai should address immediately.
The seat belt in the rear right passenger seat became disengaged on 1/13/25 while driving. The alert indicating the belt had become unbuckled did alarm. This has happened repeatedly, including recently on 1/10/25 when the front passenger seat belt became disengaged while driving. This has occurred when both children and adults are occupying the seats.
Snowing & my drivers side front wiper stopped working. Palssenger side ok. Had to pull over every couple blocks to manually wipe window clear to see to get home. It has been over a week and still does not work.
The driver side wiper stopped working after heavy snow. The right side under carriage screw came out so it was hanging but eventually got torn off.
The passenger side 2nd row seatbelt will randomly become unlatched while driving the vehicle. This happens despite checking to be sure it has clicked/locked into place at the start of the drive, and has happened repeatedly at random times. This began happening in January 2025 and has occured about 6 times since. I just scheduled a Hyundai service repair for 02/28/25.
This has now happened 2 times now (once in the fall of 2024 and the other time was 2 or 3 weeks ago) to the driver side seatbelt. Before driving, I buckled and clicked my seat belt and while I was driving, the seat belt unclicked and unlocked on it's own. The first time this happened, I thought maybe I didn't secure it all the way, but when it happened a second time, I knew for sure I had fully buckled my seat belt and it unlocked on it's own. This is a huge safety concern. If I got into an accident and my seat belt became unlocked, I could be killed. And I am concerned about the other seat belts as well. I have 2 small children who are always in the car with either my husband or myself (or both of us). I am concerned that their seat belts could have the same issue. No warning lights went on and I have not had the seat belt inspected yet. I researched online and saw no recalls, so I wanted to make sure this was reported in case others are having the same issue. It's very concerning. If my vehicle is needed for inspection, I am happy to do so as long as I have another car to drive in the mean time. This is our only vehicle.