2022 Hyundai Palisade Complaint Log

Ebp system failed. Upon investigation, the caliper and electrical was corroded and in non-working order. The car wouldn’t release the ebp and was unsafe to drive.

The radiator has a leak no warning lights went on but the back up reservoir was empty the car started to gurgle multiple times after driving the car for a long road trip we heard the bubbling sound checked under the hood and see pink radiator fluid on the underside of the car and pink corrosion on the radiator itself.

See attached document for complaint.

Windshield wiper turns on when it is not raining even though it is on off and mist sensor is on off.

I heard a loud thud noise from passenger rear of the vehicle when going over bumps car also has a bad vibration the rear shock absorber and shock are bad and dealership wants me to pay for it. If this part was to completely fail while driving could potentially cause serious injuries to those in the vehicle.

Rear self leveling shocks need to be replaced for the third time in two years.

Captains seats in the middle of the vehicle keep having the seatbelts unbuckle by themselves when in use. It does not matter the size of the rider. We replaced the entire assembly with original parts for the driver side captain seat in October by a Hyundai dealer. It continues to be an issue. The right side was cleaned and reassembled. This affects the ability for passengers to be safely restrained while the vehicle is in motion and should there be a collision, we are unsure if they buckle would stay latched.

The contact owns a 2022 Hyundai Palisade. The contact stated that the front driver's side and passenger's side seat belts unbuckled independently while driving. The contact stated that the failure had recurred more frequently with the front passenger's side seat belt. The local dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The contact later received notification of NHTSA Campaign Number: 25V607000 (Seat Belts), which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.

We bought a Hyundai palisade from them. And as a military family we travel and are placed at different duty stations. When we bought the Hyundai palisade, we also got the bill Navarre warranty, it was our fault for not reading every line about the warranty. The Hyundai palisade is a 2022, sadly the brakes started acting like they were not working. We called them and were told that if we use the warranty anywhere other than at that location, we will lose the warranty and since we had been stationed elsewhere since buying the vehicle, we were stuck on what to do. We had to drive the vehicle risking our lives daily, pump the brakes 5-6 times for it to stop. until we could take it back to that location. We took the vehicle in and just as we thought the brakes were bad due to the master cylinder going out. We were given a small rental that the whole family couldn't fit in, we could have gotten a bigger vehicle if we paid the difference. While we waited on them to get the part in. While waiting we were notified that they crashed the vehicle, we are glad they told us, but the damage is done, and the vehicle will lose some of its value. They gave us a small SUV again so small our whole family can't fit in it. We are so upset with Hyundai and Bill Navarre. We have to sit now and reach out to consumer affairs, Hyundai and the BBB as well as the military because none of this is right. It's not right that people buy a vehicle and when something goes wrong due to the auto makers neglect that we have to suffer for it. Just read everything and be aware because Hyundai and the car dealerships don't care about your safety. Social media will be given notice. We took the car in to them on 11/20/2023 and we are not sure what day they wreck the vehicle, but we found out on 11/27/2023. Who is going to give us the difference of what our vehicle is worth and how do we feel safe getting back into an almost new car that the brakes went out in?

The steering wheel on the vehicle would immediately rotate about 10 degrees to the right after starting the vehicle. The steering wheel would then remain in this cocked right position. When driving, the car would pull very hard to the right when letting go of the steering wheel, even following an alignment. This also resulted in the steering wheel being very difficult to turn to the left vs the right. Additionally, this would cause the vehicle to track dangerously close to the right lane lines on the highway when using the lane keep assist feature and forced the driver to consistently pull the steering wheel to the left to track the vehicle straight. I took it to an independent service center for alignment which didn’t correct the issue. I then took it to my local Hyundai dealership for rectification. They recalibrated the steering angle sensor and torque sensor. This corrected the cocked right position of the steering wheel. It improved but did not fully get rid of the right pull and difficulty in turning the steering wheel to the left. I was forced to pay $195 for the steering calibration on a certified pre owned vehicle with just over 10,000 miles on it.

The seatbelt latches are not always reliable. We have only noticed this with the driver’s side seatbelt specifically during cold weather. We do not have a lot of back seat passengers not in car seats; therefore, cannot speak to the reliability of the back seat. We bought our car in 2022 and this issue started in 2023. So far, it is worse this winter than it was last year. It will take a couple of times to latch and will occasionally unlatch later down the road. I am concerned for the safety of the driver if an accident were to occur.

ON [XXX] I was driving on [XXX] and my car speed 30-35 MPH . I saw the traffic signal light turning Amber to RED and I tried hard break to stop my car but it could not stop and crashed with the truck . I am having doubt something on brake system did not work and caused that crashed I also called the Hyundai USA and reported this incident to them my call ticket with them is [XXX] on 11/30/2023 . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Went to leave today, started my car and the dashboard lights (display) was off. Turned off car and restarted, still didn’t come back on after a restart.

Rear struts are leaking hydraulic oil and a knocking noise is noticeable when going over bumps or pulling out the driveway. This is not normal wear on a car that only has 29800 miles. This is not the result of aggressive driving as we only have it for family use and don’t haul absolutely anything. This is bad design and if not fixed, you could start seeing uneven wear on the tires and probably a blowout. There has so be a recall to replace blown struts and not just components like shock absorbers or anything similar. The whole strut needs no be replaced to avoid uneven wear and knocking sounds and car bounce when going through bumps.

Troubling noise from rear suspension/wheel when crossing small bumps at low speeds. It is a clunk/rubbing noise, almost a deep creeking sound. Came on suddenly - first noticed when leaving for work one day. Many weeks to get into dealership.

Child window lock button problems. At times when the child window lock button is depressed the car cycles through the locking sound. Happens repeatedly and the only way to turn it off is to turn off the child window lock safety feature.

My wife and I were driving on I-81 south of Front Royal, Virginia on 10 October 2023 when our sunroof shattered. Temperatures were mild at the time and we were traveling at normal highway speeds. Nothing impacted the vehicle and there was no warning before the sunroof broke. This is the second time this has happened in this vehicle, the first time having been repaired under warranty by a local dealer. This time we were fortunate to have the sunshade closed so no glass got in the vehicle and we were not injured unlike last time. My wife held the sunshade closed and we managed to pull over safely. We found a car wash and vacuumed as much of the glass as we could and jury rigged a cover out of cardboard and duct tape so we could proceed on our trip. We are now contacting an attorney.

The blind spot view monitor (which displays the blind spot view from the side camera in the cluster when operating the turn signal control) malfunctioned. I rely on this safety feature when changing lanes as an extra precaution, and having the blind spot view suddenly not display when its settings are turned on poses a safety risk. This problem persisted for roughly 24 hours on the date stated. I parked the car, turned it off and on several times, toggled the setting for it on and off but that did not resolve the issue. The vehicle did not have any warning indicting the blind spot view was not functioning properly and there were no other issues present. Oddly, the next evening, after being parked overnight, the blind spot view monitor was back to its proper display. Luckily, I captured a video of the issue which also shows that settings for the blind spot view monitor were on but that it would not display properly. Unfortunately, the dealer was unable to reproduce the problem, but they only drove it for a total of 12 miles in their possession. I'm uncertain what inspection or trouble-shooting they did. I'm reporting this issue since other Palisade owners have also experienced a similar intermittent problem with their blind spot view monitors. They also said it abruptly just starting working again, similar to what I experienced.

I was told the problem is the rear shock insulators. Both have been replaced & the noise continues.

In Sept. of 2023 I had my routine maintenance on my vehicle, oil change.at Tempe Auto Nation Hyundai. My drivers side 3rd row headrest was not staying up and needed to be replaced. I also mentioned to my extremely rude service agent Jake that my vehicle also had oil dripping coming from under the rear. I allowed him to do the oil change but not the headrest. I transferred location to have my vehicle serviced to Camelback Hyundai. My headrest was replaced by Camelback Hyundai. I also mention the oil leak to my service rep. Steve. I was also told that the vehicle was given an inspection. That I would need tires soon. My vehicle didn’t have 25000 miles on it. I purchased the vehicle new. It was also pulling to the right. The pulling was so bad I purchase 4 new tires. Costing over $700. The next day I took the vehicle to get an alignment, only to find out that my shocks/ struts are completely bad and needed to be replaced. I researched the issue with my Hyundai Palisade to see if there had been any recalls. It appears Hyundai is aware of the issue with the defective shocks. I am very disappointed and angry in the amount of time and money this has cost me because of an issue that The Hyundai Corporation knew was occurring. They knew there was an issue with the headrest and also the shocks. Due to the defective shocks, I had to pay for new tires and alignment for a fairly new vehicle that had not reached 25000 miles and still under warranty. I would not have needed new tires so soon an alignment if Hyundai would have corrected the defective shocks.

Initially noticed a creaking noise from the rear of the vehicle when going at low speeds and over bumps. The moose got progressively worse over time. The vehicle was first serviced for this issue in September 2023. The Hyundai service center confirmed rear shock shock absorbers and mounts needed replacement. The issue was resolved, but then occured again in March 2024, once again the Hyundai service center confirmed rear shocks were leaking. The left rear shock absorber was replaced again. The same issue occured again in April 2024 and May 2024. The Hyundai service center replaced both rear shock absorbers and insulators in April and replaced passenger rear shock absorber in May. The issue is still persisting after replacement.

The middle passenger seatbelt receptacle that came with the vehicle is the component that often failed. Passengers sitting in this particular seat would often try to put on their seatbelt and it would not catch. Though intermittent, this would occur 1/3 to 2/3 of the time. Passengers sitting in that particular seat (none of the other seatbelts had problems), would often have to try and engage or click their seatbelt "on" multiple times before it would actually catch. In many cases, the passenger would click the seatbelt, and a few minutes later, it would release without touching the release button. We explained the issue to a dealership on multiple occasions but they said they couldn't replicate the issue. Finally, recently, we explained that we would not leave until they fix it. We had to show the dealer how the seatbelt wouldn't engage and we successfully demonstrated its failure. The dealer reluctantly agreed to order a new seatbelt receptacle. Once the new seatbelt receptacle was installed, we have only experienced successful buckle and receptacle engagements. I believe the initial middle passenger seatbelt receptacle that came with the vehicle was faulty and posed much danger, and at some times, caused the vehicle to have been driven improperly when the seatbelt became unengaged.

This vehicle is equipped with a forward collision alert system, which did not activate and warn me. As a result a traffic accident occurred where I rear-ended a vehicle in front of me. Vehicle sustained 8000 dollars in damages and is currently being repaired. There were no visible notifications, no alarms of any kind prior to impact. Component was not inspected by the manufacturer. In this scenario, a vehicle in front was stopped at a stop sign, started proceeding forward, I followed, but did not notice them stop again, resulting in a rear-end collision. I was traveling under 25mph (which should be sufficient for the system to work), however as stated before, no alerts were activated.

To date, the windshield has cracked and required replacement three times. This has happened in August 2023, Sept 2024 & May 2025. The first instance was caused by a small chip resulting from a visible impact. However, the subsequent two replacements occurred without any known cause or visible damage, suggesting a potential defect in the windshield's design or material integrity. This ongoing problem is not only inconvenient and costly, but also raises serious safety concerns. Windshields should not crack spontaneously under normal driving conditions. Is it the quality of the windshield or is this issue part of a larger defect affecting this vehicle model?

Sunroof exploded on Monday August 14 driving on highway going approximately 60 mph in Albuquerque NM. Thankfully both covers were closed at the time of the incident. 86 degrees and clear skies at 3:20 PM. Dash cam in place at the time of incident.

My sunroof exploded!! Nothing hit me, I wasn’t driving crazy. My family and I were on our way home from visiting my dad and we heard a loud bang, like a shotgun, and glass pieces. I pulled over immediately and saw the sunroof looks like it was punch from inside the car out. Just exploded! I had to google to see if this has happened before and surprised to see it has to other palisade owners. I got a police escort home because I had to drive really slow to get home safely. Incredibly scary for all of us.

When vehicle is placed in reverse a warning that pops up says parking sensor error or blockage with a exclamation point in the front comes across on my dash board. Sensors have been cleaned and checked. Also disables the front warning collision feature.

Sunroof randomly shattered driving down the highway. I had the interior sunshade cover open, and glass went all in the inside of the SUV. Thankfully, nobody was harm but it was super scary. It sounded like a gunshot when it happened. I see that Hyundai doesn't cover this expense, and I had to go through my insurance company to make a claim. THIS SHOULD DEFINITELY BE LOOKED AT. This is happening to a lot of other people. You would think this situation would be a recall matter, but apparently it's not.

Rock from road hit windshield and caused a circular crack, with visible outside shearing of glass on surface of windshield.

The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) and 23V180000 (Visibility/Wiper) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

This is in reference to Hyundai Recall Number: 243, NHTSA Recall Number: 23V-180 Took my Hyundai to dealership on 3 different occasions for the intermittent wiper not working properly. It activates indiscriminately on clear sunny days and doesn't react to rain hitting the windshield. Three different times I took to dealership for this same problem including the safety recall. The problem still exists. It is a safety hazard on rainy days in Florida.

Sunroof shattered while driving down the highway without impact. Drove 8.5 hours of a 9.5 hour drive and the sunroof randomly shattered. There were no bumps in the highway at the time it occurred. We were going around a slight right hand curve. The glass breaking sounding like a gunshot. Glass sharps went inside and outside the cabin of the vehicle. The dealer can’t get the vehicle in for 3 weeks to fix it. Forums show others having the same issue with 2022 models.

Child lock saftey feature not working, the car will make a lock noise as if flickering then a pop up will show on the dash stating child lock is not working

My car randomly starts itself if I leave the keys in it. Tge auto lights stopped working one night while driving. Hasn't done it again since. While my son and I were driving it decided to shut off at 50 mph. There was no warning at all. It has not been inspected as it has nit happened again to be seen.

Child safety locks fail more frequently than they work. At any given time the locks star making a rapid clicking sound and then a “child safety lock malfunction” message appears on the dash. I have three young children who can reach the window buttons and handles while buckled putting our safety at risk when majority of the time this safety feature malfunctions. This has been on going for months but is getting rapidly more frequent.

The seat belt latch in the third row on the drivers side does not latch. This is a 2022 Palisade.

The vehicle went into limp mode while traveling on the highway. Vehicle decelerated from 65mph to 30mph very quickly & without warning (no indicator lights came on). I was almost rear ended, since the car behind be had no idea I was decelerating due to no brake lights. It then slowly decelerated to 14mph as I was able to get off highway. Upon inspection, by me, the vehicle was found to have very little oil & I do get my oil changes on the required interval at the dealership. It had been about 2500miles since my last oil change. This vehicle is available for inspection if needed. No warning lights or messages came on & the app that notifies of problems stated the car had no issues. The vehicle has been to the dealership multiple times & I have been made to come back every 1K miles for oil consumption tests x 3. As of the 3rd test, it has been calculated that my car is burning 1qt or oil every 775miles. The dealership is requesting a new engine for my vehicle. Hopefully it will be approved. But, I personally feel this is a major safety hazard to just have your car stop at of nowhere with no warning light or alarm.

The second-row passenger-side seatbelt does not stay in the locked position. We will push the tongue (male end) in completely and then seconds later the tongue disconnects from the buckle (female end) on its own. It takes multiple attempts (3-5 times) every time to keep it in the locked position. Sometimes the tongue will come undone when driving for an hour out of nowhere. We have tried sweeping out the buckle section and made sure the tongue end is clean and not disfigured. This has been happening for 9+ months. We thought it was a user error but it continues to happen to multiple passengers.

The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I had a "engine overheat" warning while I was parked. I checked and noticed the coolant level was low. So, I added coolant and the warning went away. I thought it was just a one-time thing. After a week, I parked my car while I went to pick up something at the store. My mother was in the car so I left the car running. When I came back, I noticed a very strong smell of coolant and saw the "engine overheat" warning again, the car was blowing hot air. I turned off the car and opened up the hood and saw coolant liquid was all over and also on the floor. I called Hyundai roadside assistance and they picked up the car after 5 hours of waiting. The next day, I called them and was told the radiator was cracked. It's been three days. I'm still waiting for their call.

Was (thankfully) driving on a completely straight 2 lane highway when the collision avoidance system gave an error message to check it. My steering wheel became completely immobilized and couldn't be turned in either direction more than an inch or so. I eventually pulled off to the side of the road and restarted the car, which fixed the problem. I have since set the Memory settings for drivers 1 and 2 to omit using all of the lane minder/collision avoidance features in the hope that if they are just off entirely, the system won't malfunction and cause a wreck. Don't know what I would have done if we were on a curvy road with no breakdown lane nearby or if we were on the interstate.

In April 2022, we purchased a new 2022 Hyundai Palisade from a dealership due to persistent issues with our previous Hyundai Santa Fe, which had ongoing engine problems and recalls. After multiple unsuccessful repairs and software updates on the Santa Fe, we decided to trade it in for the Palisade. Since the purchase, the Palisade has undergone over ten warranty-related repairs. In early 2023, an oil consumption test revealed significant warranty concerns, leading the dealership to keep the vehicle for additional diagnostics. This process lasted nine months and included a full engine replacement. During this time, my husband filed a complaint with Hyundai Corporate, seeking a lemon law buyback or an equivalent trade-in. Hyundai Corporate denied our request, stating that we did not qualify under the lemon law and refusing to buy back or offer a fair trade-in for the vehicle. In June 2024, after nearly a year of repairs, we retrieved the vehicle, only to experience severe issues shortly afterward. The Palisade began jerking and shaking on the highway, and the check engine light came on. The dealership identified a faulty mass air flow sensor and ordered parts for its repair. They assured us it was safe to drive until the repair was completed. However, the next day, the vehicle displayed the same issues. A diagnostic at Auto Zone revealed problems with both the air flow sensor and the fuel injector, indicating unsafe driving conditions. We returned the vehicle to Hyundai College Station, where we received a loaner car while they conducted repairs. During this period, we were informed of a "computer digital data hack" that prevented the dealership from providing documentation of the services performed. When we picked up the Palisade, we were told that only the mass air flow sensor had been repaired, with no work done on the fuel injector or other issues. Currently our vehicle exhibited engine defaults and the engine light came on. It is at Principle Hyundai for repairs

When I use the windshield washer, the cabin is filled with fumes from the washer fluid. I have been sickened by the fumes with headache and taste of the fumes. It enters the cabin of the vehicle via the ventilation system. The dealer has thoroughly checked the ventilation system and has found nothing wrong. This is a design issue with the vehicle. The washer/ ventilation issue was addressed with the 2023 model. I was told by Hyundai Consumer Affairs Division there is nothing that can be done to resole my issue other than manually switching the ventilation by pressing the recirculation button before using the windshield washer. Hyundai Consumer Affairs Case#: 21145978. Others in the vehicle can smell the odor, but most are less sensitive to the fumes.

Our family was driving home and we then heard a LOUD noise coming from the car roof. Startled from the unexpected boom, as there was not a car in front of us nor debris of any kind in the lane being driven in. The windshield was free of any cracks/damage as well as the front body of the vehicle. The sunroof shattered on it's own. Luckily the sunroof cover was closed and glass did not enter the interior vehicle, a big blessing as our children were in the second and third row seats. If the sunroof interior cover was open, mutitiple children would've possibly suffered eye damage due to the trajectory of the glass shattering to the rear of the vehicle. We are deeply bothered learning that other Palisades have had similar incidents. The sunroof shattered directly in the center as confirmed in other incidents for Hyundai owners in recent Hyundai forums. As an owner, I would hope that Hyundai takes accountability and necessary safety measures to secure the well being of their customers. Our car was taken to the dealer the very next morning after the incident. Our vehicle only has 8,000 miles and the sunroof defect is not covered by the dealership warranty. The dealership stated they will not cover the sunroof defect and sent us to Hyundai corporate. Hyundai corporate got back to us after 7 days after opening a case number and just assigned a case manager. Both the dealership and Hyundai corporate are treating this incident as if this is not a sunroof defect, when it's a known Hyundai sunroof glass defect for Hyundai Palisades and other Hyundai vehicles equipped with a sunroof have had similar issues. We will not use our car insurance as this is a hazardous vehicle defect that should be covered under warranty, not by our personal insurance.

I bought HD Palisade 2022 SUV on Jan 2022 at KOEPPEL Hyundai dealer locating LIC NY. Suddenly, radiator fluid is leaking from left and right corner as of Mar 18,2023 and couldn't run long distance because of this. I am a Uber driver for over 7 years in NYC. This is first happened during my driving for 40 years. I called dealer and they gave mw 1 weeks waiting time for check up and no idea even they have part or not. If they don't have it, I have to wait 1month (from my friend who bought same car and same month and same dealer). Is other way to repair this matter ASAP ? As a driver, I make ends meet by weekly basis.

Upon returning from vacation, we found our moonroof had shattered. The vehicle was sitting in a parking garage at Logan airport in Boston for 7 days, with no evidence of any cause. The entirety of the glass was shattered and bowed up towards the center as if popping under tension. If the sunshade were open, shards of glass would have fallen upon myself and three children in the car. The description appears to match several other similar events described by other owners in previous NHTSA reports as well as online message boards.

As I was driving on the freeway the sun roof spontaneously exploded. Nothing hit the vehicle, there were no cars or trucks around me tossing debris and I was not under an overpass. Temperature was around 55 degrees, it was raining off and on throughput the day, not raining at the time of the incident.

My Palisade 2022 was only on 10k miles when the coolant tank is completely empty. I can see coolant on the engine bay floor as well as my garage floor. There is definitely a leak which drained the coolant. This is an urgent situation since my engine could stop working on the road anytime. Checking the Palisade forum, there are numerous incident like this so this is a systematic design failure on the cooling system.

The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I was on the highway when all the bells and whistles went off saying low coolant. I have under 15,000 miles and my radiator went. It was repaired under warranty but still feel this should not have happened.