NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2022 Hyundai Palisade. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
Radiator failed, replaced. Subsequent visits showed hoses loose, retightened. Continued visits had upper radiator hose replaced. Leaks every winter requiring service visits. Hyundai has been slow with these fixes. Also recalls issues have been slow and parts generally not available long after recall issued.
In the passenger side second row captain seat, our son who is in a high back booster seat has buckled his seatbelt. We had heard the click. The seatbelt warning light has indicated the seat belt was buckled. About an hour into the ride we hear the warning bell that a seatbelt has been unbuckled. He had not unbuckled it or touched it. It just undid itself. Was it not fully locked to begin with ? Would it have come out if we had gotten into an accident??? Why was there no warning light if it was indeed not fully locked? This has happened twice now and concerned if the seatbelts are reliable. The most recent time occurring this past week, 2/10/23
At just over a year old, I have experienced a CRACKED WINDSHIELD. I believe this was caused by a small pebble hitting the windshield but I do not believe that should have caused a cracked windshield on such a relatively new car.
If the weather is snowy, or there has been snow built up on the windshield the windshield wipers fail to operate until you pull over and clear the windshield cowl of 100% of snow in that area. This happens while driving and while parked. Imagine driving down the road in a severe snowstorm and having your windshield wipers just stop working on a whim, and you have to pull over to the side of the road, where there may not even be a shoulder to pull off to, so that you can clear the wiper sensor. Then 5 miles later you have to do it again because heavy snow built up.
The contact owns a 2022 Hyundai Palisade. The contact stated that when the vehicle it was purchased, the VIN was included in NHTSA Campaign Number: 22V633000 (Trailer Hitches) and was repaired. The contact stated that after the recall repair was completed, the radiator suddenly failed, and the vehicle would overheat, and the heater failed to operate as needed. The vehicle was taken to the dealer who diagnosed that the radiator had failed and needed to be replaced. The radiator was replaced. After having the repair completed, the vehicle would shake while accelerating and driving at various speeds. The contact stated that failure mostly occurred while the transmission was shifting into 2nd gear. The contact stated that engine was overheating and the coolant reservoir needed to be refilled every day. There were no warning lights illuminated. The vehicle was taken to Tasca Central Avenue Hyundai (111 S Central Ave, Hartsdale, NY 10530); and it was diagnosed and determined that the transmission was slipping and needed to be repaired. The vehicle was returned to the first dealer who diagnosed that the coolant hose had failed and needed to be replaced. The vehicle was not repaired. The contact retrieved the vehicle from the dealer, and the transmission warning light was illuminated. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 40,000.
Driving on the freeway and heard a loud crash sound from the roof of my car. Opened the sunroof cover a little and saw my sunroof glass shattered!
Driving on the freeway and heard a loud noise coming from the ceiling of the vehicle. I opened the sunroof shade and saw that my glass was spontaneously shattered!! There was no trees or anything over the vehicle, I was driving in an open area.
Driving on a highway on 1/13/2023 and suddenly the sunroof exploded! It sounded just like a gunshot when it happened. Nothing at all hit the vehicle or sunroof, just a spontaneous explosion with glass going everywhere. Luckily there were no injuries to the driver from falling glass and we did not go into oncoming traffic on a two lane highway. It was extremely startling! This car only has about 8,000 miles on it, we bought it new in November 2021. I contacted the dealer where it was purchased. Fortunately they saw fit to repair it free of charge to us, and provide us with a loaner car.
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V663000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Two days ago, my husband took our vehicle to the car wash. At the other end of the car wash, it was discovered that the closed panoramic sunroof was completely destroyed during the process. Shards of glass were everywhere. We have contacted Hyundai and they have told my husband there is no class action suit about this problem. Even though it is under warranty, as it is a 2022, they refuse to take responsibility to take care of the damages. I have found through my research, that this was a class action lawsuit, which was closed in 2017, but continues to be a very bad problem for not only Hyundai but many other vehicles using a particular type of glass. we are now unable to get the parts to repair it, as the glass company cannot get a part from Hyundai, and Hyundai refuses to comply comply.
Multiple times while I am driving the drivers seatbelt comes unmatched. This does not happen during a specific time like hard breaking. It just randomly comes out and the alarms start going off. It has occurred 3 times in the last 2 months. They are unable to fix the problem for 3 weeks
The contact owns a 2022 Hyundai Palisade. The contact stated while driving during a snowstorm, the front windshield wipers became inoperable, creating a visibility hazard for the driver. The contact indicated that snow buildup inside the wiper motor had caused the failure. The failure was not yet diagnosed or repaired. The local dealer and manufacturer were not yet notified of the failure. The approximate failure mileage was 10,900.
Radiator began to leak in January 2023 at approximately 15000 miles. Replaced under warranty.
Driving into work my sunroof just exploded. Nothing hit me it was like an explosion. I keep getting the run around from the Dealership and the Warranty company
Yet again the wipers failed to operate with a small amount of snow buildup on the wiper arm. I see a recall for the 2020 and 2021 Hyundai Palisades but not for my 2022. I feel this is extremely dangerous and needs to be remedied ASAP. Having to pull over on a busy snowy highway to clear the snow buildup just to get the wipers to work is a catastrophe waiting to happen.
While in operation speedometer was not working. Zero indication on mph gage and needle. Erratic operation. On sometimes, off zero sometimes. Both gages. Took video as proof. Took to dealer but tech unable to replicate condition so no repairs done. I feel vehicle is unsafe when the gage is zero because I have no idea of my speed.
When driving down the road with my 7 year old in the vehicle, the single moonroof spontaneously exploded. No warning signs whatsoever, the vehicle is garage kept and there was no impact to the roof of the vehicle. The glass exploded outwards. The safety issue this creates is the glass particles. The loud is incredibly startling which could cause an accident. This was confirmed to have happened before by a buyer at the servicing dealership.
I started the car this morning and literally saw a crack develop and run approximately 10” in the front wind shield. The car was stationary, and had not been driven in the last couple of days.
The sunroof exploded while driving
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V180000 (Visibility/Wiper) and 22V633000 (Trailer Hitches); however, the part to complete the recall repair of NHTSA Campaign Number: 22V633000 (Trailer Hitches) was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2022 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the sunroof glass exploded. There was no impact on the sunroof to have caused the sunroof glass to shatter. The sunroof screen prevented the glass shards from entering the cabin of the vehicle. The contact did not sustain any injuries. The vehicle was taken to the dealer where it was diagnosed that the sunroof glass needed to be replaced; however, the replacement part was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the replacement part was not covered under warranty. The failure mileage was approximately 4,700.
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2022 Hyundai Palisade. The contact stated that upon attaching the trailer to the tow hitch of the vehicle, the tow hitch failed to operate as needed as there was no indicator lights that the trailer was hitched to the vehicle. The contact stated that he replaced the electrical wiring of the trailer himself; however, the failure persisted. The dealer was notified of the failure and informed the contact that the VIN was included in NHTSA Campaign Number: 22V633000 (Trailer Hitches). The dealer removed the tow hitch fuse as an interim repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 8,500. Parts distribution disconnect.
I pulled off the highway onto an exit. Midway down the exit, the engine shut off and breaking was impaired. I was able to yank the wheel to the right and pull it off onto the shoulder to avoid a collision. Was able to restart vehicle and get home
This vehicle was recalled due to an electrical issue with the towing wiring harness. I took it in to a dealership for the repair and over a month later, learned it wasn't actually repaired. They simply took the fuse out and reported it to the manufacturer. I wasn't told this wasn't being repaired or that the wiring was being disabled. I towed a small boat a few weeks later and as it got dark, figured out the lights weren't working. I called them today to let them know the repair wasn't done and this was when i learned they didn't actually repair it. I also was not notified by the manufacturer of the recall. I was told about it by a relative. When i contacted them, they said they weren't responsible for notifying me.
The contact owns a 2022 Hyundai Palisade. The contact stated while driving approximately 74 MPH, there was a loud explosion heard. Upon inspection, it was discovered that the glass sunroof had exploded and shattered. The cause of the failure was not yet determined. The local dealer was notified of the failure but no assistance was offered. The manufacturer was not contacted regarding the failure. The failure mileage was 11,000.
The contact owns a 2022 Hyundai Palisade. The contact stated while driving 55 MPH the seat belt on the third-row passenger’s side unlatched without warning. The contact attempted to insert the tongue into the buckle, however, the seat belt failed to latch securely. The dealer was contacted but the vehicle was not diagnosed. The contact stated that the front passenger’s seat belt latch was previously replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 18,200.
The tract that the front seat move back or forth on are dangerous while cleaning or removing mats as the end of tracts are very sharp and can slice your hand when pulling mat out or just cleaning
The contact owns a 2022 Hyundai Palisade. The contact was informed of NHTSA Campaign Number: 21V633000 (Trailer Hitches). The dealer was notified about the recall and an appointment was made to have the wiring from the trailer hitch removed. The dealer confirmed that parts to repair the tow hitch wiring were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2022 Hyundai Palisade. The contact stated while driving 45-65 MPH with the cruise control activated, the Lane Keep Assist and Highway Drive Assist features were inoperable, causing the vehicle to fail to decelerate while turning. The vehicle was taken to the dealer; however, no error codes were retrieved. The vehicle was then taken to Ontario Hyundai (1307 Kettering Dr Unit A, Ontario, CA 91761) where it was determined that the after-market rims and tires on the vehicle caused the failure. The contact was advised to take the vehicle back to the original dealer to have the rims and tires replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that they might buy back the vehicle. The failure mileage was approximately 150.
The engie restarted itself after being shut off and no key was near vehicle and continued to run overnight, filing car with carbon monoxide. Hyundai service department was contacted and said no inspection was need but to monitor car and contact Hyundai customer line and advise. The reference case number is 20244323.
Windshield has chipped 4 times in last year.
Our vehicle has captain seats in the middle row. The seat buckles are so far recessed it's ALWAYS difficult to buckle, especially when using car seats or boosters. Our children, nearly 9 and 7 years old who had no difficulties buckling before, are unable to buckle themselves with their boosters now. Additionally, and even more concerning, is that the seat belt will "click" as if it's been buckled but come unbuckled partially through the drive. I have found I have to get two clicks and/or yank on the buckle to ensure it's all the way in. But for children it's confusing as they're unsure if they've buckled correctly. A Hyundai dealer inspected it and stated it as a known problem but that there's nothing that can currently be fixed about it. However, I worry if in an accident the seat belt may actually come undone as it's not all the way in most of the time.
A rock hit the windshield of my new 2022 Palisade while driving on the highway and caused a small chip on the driver's side about 1/4 of the way up from the bottom. I contacted the dealership right away because when I purchased my vehicle I was told they would repair chips at no charge. When I was making the appointment to get it repaired, the technician stated that the Palisade windshields are very fragile and sometimes when chips are being repaired the entire windshield will crack. However, if I did not get the chip repaired my windshield would crack anyway. I had the chip repaired and within 24 hours my windshield cracked down the middle from the top to 1/2 down the windshield - nowhere near the chip. Then within 2 days the crack turned and went all the way to the edge of the windshield on the passenger's side. A few days later a new crack formed in the middle of that crack and went down towards the bottom of the windshield and is coming back towards the driver's side! I have not been hit by that many rocks! I am reporting this here, with the dealership and with Hyundai in case there is some kind of recall on the 2022 Palisade windshields. It will need to be replaced soon because I am afraid it is going to crack all the way to the driver's side edge and fall in on me and my passengers.
The contact owns a 2022 Hyundai Palisade. The contact received notification of the NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was notified of the failure and the contact was informed that the part was not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The vehicle was taken to a local dealer, where the interim repair to remove the fuse to the tow hitch module was completed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted but was unable to confirm when parts would become available. The contact had not experienced a failure. Parts distribution disconnect. The contact stated that no reasonable repair has been provided yet. The only advice given was to park car further away from the house.
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The vehicle was taken to a local dealer for the interim repair, where the tow hitch fuse was removed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Hyundai issued a recall in August 2022 for a potential fire hazard involving their vehicles equipped with a towing package. Their temporary solution was to remove a safety fuse from the system, thus rendering the towing capability unusable. I took my vehicle to the Hyundai dealership to have the recall addressed. The previously mentioned temporary solution was applied. There have been no updates and no permanent solutions applied to this issue. I contacted my dealership and was told that the dealership is not updated by Hyundai regarding a permanent solution. It has been 8 months since the recall was issued with no permanent solution offered.
Hyundai has failed to remedy recall 235 within a reasonable amount of time, and is misreporting the stats of completed repairs related to this recall. They state that owner notification letters and dealer instructions were mailed May 2023 and that "dealers will install a new fuse and wire extension kit, as necessary, free of charge." Yet, the dealerships I've contacted do not have the replacement parts and have not been able to repair my vehicle despite many inquiries. I have inquired with Hyundai USA about this permanent recall remedy and they have been unable to assist. They refer me back to the dealership, and the dealership refers me back to Hyundai USA with no remedy in site. The quarterly report stats are misleading, as my car and others have had this recall marked as "completed" when in fact only the inspection and interim fix to remove the 40A fuse was completed, not the permanent fix they claimed to have ready in May 2023. All the interim fix did was disable the power supplied to the tow hitch, so brakes and turn signals will not function on trailers, which is a road hazard. This is not a repair, it renders your tow hitch inoperable in a safe manner. While Hyundai USA reported to NHTSA back in May 2023 that they had a permanent fix including a replacement 15A fuse and new wire harness parts available, it is just not accurate. It is over a year since they publicly announced the tow hitch harness recall 235 and more than 5 months since they announced the permanent repair, yet any dealership I contacted was unable to perform the repair and said they were not supplied with the recall replacement parts. No alternative recall remedies have been given either. This recall needs to be remedied in actuality, not just on a piece of paper. So many owners like myself have exhausted means of contacting Hyundai, yet are still left with an unrepaired recall. It is unsafe and deplorable that they are publicly releasing inaccurate recall data in their favor.
Vehicle sped up/kept going towards the traffic ahead while on adaptive cruise control. Vehicle also started showing “radar disabled” warnings & has continued intermittently (on a daily basis) for about the past 3 weeks. The “forward collision avoidance disabled” warnings keep popping up even while NOT on cruise control. Nothing physical is blocking the radar. The on-board computer does NOT record any errors & the dealership claims they can’t see the error (apparently the computer doesn’t record/store the errors). I have pictures & videos of the errors & reported to the manufacturer.
Vehicle is only 2 weeks old and windshield cracked for no reason, the crack is progressing. I will be notifying dealer about the problem.
I was driving out of my subdivision when the follow lane assist warning light came on. My steering wheel immediately became difficult to steer. Very difficult. I was able to make it back into my subdivision. I turned off the car and the warning lights went off. This was terrifying. I can't imagine if i had been on the highway or interstate when this happened. The dealership is telling me not to drive my car if i don't feel.safe but they can't look at it until the end of September 2022. I just purchased this car in April. Im terrified of this happening again. Also, my windshield wipers are coming on on auto without rain or moisture on the windshield. Don't know if the two are related.
Powered mirrors fail and are not able to be adjusted. Vehicle is available for inspection upon request. If another driver that is taller or shorter tries to drive and adjust their mirrors, they will be unable to do so, limiting rear side view visibility and creating a dangerous situation. Dealer reproduced issue, then supposedly tried to correct it by "resetting the mirrors program" and failed again a day later and does not work ever since. There were no warning lights
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
My front windshield has a crack and is now spreading the entire length of the windshield, I never hit a rock and the car is garage kept.
Since I have owned this vehicle in 2022 I have had an issue with my second row seatbelt’s unhitching after they are lached. I brought this to the dealers attention and they told me they are fine as they are we’re not able to duplicate it and if I wanted them to look into it further and they didn’t find an issue I would have to pay out of pocket for their time. No it s so bad that several times throughout our drive they will just unlatch. This is a serious safely concern.
The vehicle is equipped with an Occupant Classification System that automatically turns the air bags off for the front passenger seat, if an adult sized passenger is not detected. There is no way to override this. My significant other is a normal sized adult woman. Normally when she is seated directly on the seat, the air bag does not turn off. However, medical issues with her lower back and sciatic joint require her to sit on a padded cushion when traveling. With this cushion on the passenger seat, the air bags turn off. The concern is that if we were to experience a collision, she would not be protected with the air bags. I asked the dealer if they could reprogram this. They advised that they are not equipped to do so, and are also prohibited by law from doing so.
Vehicle has a Hyundai dealer installed tow package. There is a recall #22v-633 (nhtsa). Vehicle can catch fire. Received a second letter stating a repair is available however dealer says manufacturer has a small wire harness on back order. Months have gone by since initial notification now.
Car purchased on 07 June 2022. Car with the dealership service since 14 June 2022 Steering Stiffness to the Left. Car dragging to the right. My left arm is sore and had aches in the joints due to the extra pressure in balancing the steering. Hyundai is aware of the issue but has no solutions to it. This is a serious safety risk.