2024 Hyundai Palisade Complaint Log

The contact owns a 2024 Hyundai Palisade. The contact stated that while driving 60 MPH on the highway, there was an abnormal booming sound coming from the sunroof, and they discovered that the sunroof glass had shattered. A dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic. The sunroof was replaced, and the vehicle was repaired. The manufacturer was notified of the failure and informed the contact to take the vehicle to the dealer to be replaced. The approximate failure mileage was 14,000.

I was coming to a stop and pressed on the brakes and my car would not brake . It started jerking but continued forward. I almost hit the car in front of me.

The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (SEAT BELTS); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The contact had a safety concern regarding the vehicle and was afraid of driving the vehicle.

When stepping on the brakes on a somewhat bumpy road the brakes will at times stop braking and the car will still keep going unless you take your foot off the brake and step on the brakes again. This is a massive safety issue.

ABS System failure at speeds below 30mph/rough surface. ABS system shutters and braking feels as if the vehicle will not stop. Other owners are reporting the same issue, plus no fix yet from Hyundai.

Driver seatbelt will not latch.

While closing the front door to the vehicle the back window shattered. Cause is from thermal shock or improper installation of the rear window heating element. I tried to reach out to Billingsley Hyundai of Lawton and they simple stated that they are not able to do window repairs and that it would not be covered under warranty. They didn't even offer to look at the vehicle to diagnose the issue. I have an appointment with Safelife to replace the window. No symptoms were shown prior. We only use the buttons on the rear hatch to open and close it. No manual operation to open and close the rear hatch have been done since owning the vehicle. Safety wise it is a good thing none of our dogs were in the vehicle at the time or the shards of glass would have sprayed onto them. The glass also flew out the back around 2 feet that could have harmed anyone if they were around the vehicle.

driving on i55 south bound near weber road in will county on 10/07/2025 at approximately 3:40 pm my 2024 palisade all of a sudden slammed on the brakes and alerted an audible message of eminent collision. there was no collision that was even present or going to happen. I was doing about 70mph and the car braked hard down to 20 mph. luckily no one behind rear ened me. traffic was moving at 70 to 80 mph and there were no other vehicles or incidents going on that would have caused this

Component/System: Engine — specifically the engine valve springs and related components. Description of what happened: While driving, the vehicle began to shake violently, and the check engine light came on. At times, the vehicle loses power and shuts off completely, then restarts and drives normally for a short period before the issue returns. It feels and sounds like the engine is about to fall out. These symptoms match the description in Hyundai Safety Recall 255 for the 2024 Palisade (fractured engine valve springs that can cause engine failure, loss of power, and fire risk). Safety risk: The sudden loss of power and engine shaking put my safety and the safety of others at risk, especially while driving in traffic or at higher speeds. The problem could lead to a crash or engine fire if the valve springs fracture or the engine block is damaged. Inspection/confirmation: The problem has not yet been officially confirmed by a dealer, but Hyundai stated that my VIN is not included in the recall, even though my vehicle shows the same symptoms and falls within the recall’s production timeframe. Prior warnings or messages: The check engine light comes on when the vehicle starts shaking, then goes off after the vehicle stops or restarts. The issue has occurred multiple times, most recently in early October 2025. Additional notes: The vehicle is a 2024 Hyundai Palisade, and the issue began about 5 days ago. The symptoms are consistent with fractured valve springs as described in the recall. I am requesting investigation and inclusion of my VIN in this recall.

There is a known issue documented online regarding the 2024 Hyundai Palisade and the ABS system. On multiple occasions we have noticed that when driving at slow speeds (less than 25 miles per hour) and if the road is slightly uneven, gravel, on an incline or decline, the brake pedal start to vibrate and there is loss of control and increased stopping distance. We reported this previously to Hyundai dealership and they found no fault. Today, 9/30/25, the care was involved in a low speed collision in which the Palisade rear ended another vehicle. Once again the car started to skid and hit the other vehicle. I dropped the car off today at the dealership.

I was driving my vehicle through a parking lot at a low rate of speed (approximately 5 mph) with my wife and three children in the car. A pedestrian suddenly stepped out from a shopping strip on the passenger side to cross the road, about 8–10 feet in front of my vehicle. I immediately attempted to apply the brakes manually. However, the vehicle’s automatic emergency braking system unexpectedly took over and completely prevented me from braking. At that moment: - The car began vibrating and shaking while continuing forward at the same speed. - The brake pedal was locked and completely unresponsive to my repeated attempts to press it. - The pedestrian, realizing the vehicle was not stopping, was forced to jump out of the way to avoid being struck. After several seconds, the automatic braking system finally disengaged, at which point the brake pedal returned to normal function and I was able to regain manual control. This incident was extremely dangerous and could have resulted in a catastrophic accident, with both my family and the pedestrian at serious risk. The automatic braking system not only failed to stop for a pedestrian directly in front of the vehicle, but it also disabled my ability to manually apply the brakes.

These vehicles are a hazard to the driver, passengers and others on the road. I have been experiencing regular failures of the brakes, which failed to stop the vehicle when and where intended. Always at speeds below 20mph, uneven pavement/surface, the vehicle experiences strong vibrations in the front, shakes violently and skids forward for a few yards uncontrollably. Brake pedal is unresponsive and must be slammed as hard as possible to have any effect on stopping the vehicle. I have been in near collision situations several times already, where I rolled onto the road with incoming traffic or almost rolled into the intersection. The vehicle is at the dealership for a month if not longer by now, for the third time and Hyundai corporate refuses to provide any solution. NHTSA and DOT MUST open a proper investigation into this. Hyundai refuses to solve it, has no solution and yet fails to recognize the defect and issue a recall or do anything about it. Fed government MUST step in ASAP.

When I am braking on a road with bad condition (bumpy, uneven, some minor potholes, etc.) the car starts to skid causing the wheel to shake, I lose control of the vehicle, and my stopping distance increases. It's like the ABS is overly sensitive and kicks in whenever the road has any of the problems stated above. This has almost led me to rear-end another car who is in front of me several times. This problem happens almost daily. My children, husband, and I drive in this car daily and it puts all of us at risk. I took my car to a Hyundai dealership , (Napelton's Auto Park of Urbana) and they were not able to reproduce the problem, therefore they could not find anything wrong. The vehicle and component have not been inspected by anyone except for the dealership mentioned. No warning lights, messages, and other symptoms have been displayed at any point in time, before, during, or after the problem occurs.

ABS system is malfunctioning when going over bumps. For instance, I tried braking when going over small bumps and car started jerking and skidding almost rear ending car and finally brakes kicked in at end. Happened 4 times now after buying it a year ago. This is a known incident online that needs to be addressed. Could be very dangerous at higher speeds and cause a wreck. Dealers apparently aren’t doing anything or Hyundai.

I am writing to formally report a safety concern regarding the Anti-lock Braking System (ABS) in the 2024 Hyundai Palisade, which I believe may be a widespread issue affecting this model year. The problem has raised significant safety concerns, as it directly impacts the vehicle's braking performance. Recently, I began experiencing issues with the ABS system in my 2024 Hyundai Palisade. The brake pedal feels unusually soft or pulsates when braking, and there have been instances of skidding or loss of traction during routine stops were I have ended up in the middle of an intersection. I took the vehicle to a Hyundai service center, where they claim the system was performing normal. The technicians noted that the issue could be linked to the ABS control module or wheel speed sensors, but they could not provide a definitive diagnosis. The system has not been able to function properly since the issue started, and I am concerned about the vehicle’s safety. As a safety-critical system, the ABS is essential for maintaining control of the vehicle during braking situations, particularly under adverse driving conditions. The malfunctioning ABS system poses a significant risk to the safety of both the driver and passengers, as well as other road users. The inability to rely on the ABS system increases the risk of accidents, particularly in situations where braking efficiency is crucial. I have contacted my local Hyundai dealership for assistance, and they have attempted to address the issue through diagnostics and repairs. However, the problem persists, and I am concerned that this may not be an isolated case but rather a widespread defect affecting other 2024 Palisade owners. Given the severity of this issue and its potential to affect a large number of consumers, I respectfully request that the NHTSA investigate this problem to determine if it is a manufacturer defect that warrants a recall.

I’m writing to report a serious safety concern with my 2024 Hyundai Palisade (VIN: [XXX] ). The second-row seat belt on the passenger side does not retract or stay secure properly. It often remains loose or gets stuck when pulled, and sometimes won’t tighten back automatically. I brought my vehicle to the dealership, but they said they couldn’t replicate the issue. I recorded a video clearly showing the problem, which I am attaching to this message. This is extremely concerning to me because I have young children who sit in the second row, and I’m worried the seat belt could fail to protect them in an accident. It’s very scary as a parent to see a safety feature not working correctly in such a new vehicle. Additionally, the rear charger port doesn’t work properly — the dealer said it’s due to using a non-Hyundai phone charger, but the issue happens with multiple certified chargers and different devices. After checking online, I learned that Hyundai has an active seat belt recall (#283) for Palisade models (2020-2025), and my vehicle seems to fall within the affected range. I am requesting a case number and for this issue to be investigated under that recall and warranty coverage. Please confirm receipt of this message and let me know how to send or upload the video evidence for your review. I’d also like a follow-up from a regional case manager, as this is a potential safety defect involving children. Thank you for your attention and for helping ensure my family’s safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Drove vehicle approximately 1 mile ro McDonald's went in to eat. When I came out, front windshield was cracked on passenger side. I do not recall anything hitting windshield that could cause it to crack. Took car to Hyundai dealer. They looked at it and said it had been hit. Has a very small spot. I do not recall ever having anything hit windshield. I believe it cracked spontaneously for no apparent reason. If it was hit it was a very small something that should not have caused windshield to crack. If windshield cracks that easily, it is unsafe.

This vehicle has driver-assist functions and warning lamps in the electronic instrument cluster located in the driver's display area. Randomly and unpredictably a group of warning lights -- "check blind spot" collision alarm, lane safety indicator light, triangle-shaped general alert icon -- all activate simultaneously for no apparent reason. The unpredictability creates a serious distraction to the driver and potentially unsafe reactions which could result in damages and injuries. There are numerous references to this problem on the internet, indicating this is a widespread safety issue for Hyundai models. Dealer said possible recall imminent.

We own a Hyundai Palisade that continues to experience unexpected ABS engagement while driving, causing sudden and unsafe braking. This issue has nearly resulted in multiple accidents and poses a serious safety risk to my family and others on the road. The vehicle is currently at the dealership, and we’ve been informed that Hyundai is aware of the problem but does not yet have a fix. It is unacceptable that such a severe safety defect remains unresolved. We urge NHTSA to investigate this issue and hold Hyundai accountable for ensuring a timely and permanent solution.

Any time I brake on bumpy roads or rail road tracks, my brakes start bouncing and i'm not able to completely brake until i've passed the bumps. There's bumpy roads all over and this is very unsafe and concerning every time it happens. The abs system needs to be looked at.

The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000(Seat Belts); however, part to do the recall repair were not yet available. The contact stated that upon inspection, the contact noticed that the front driver side, front passenger side, rear driver side, middle row rear, and rear passenger’s side belts failed to latch securely as intended. No warning light was illuminated. The local dealer was contacted. The vehicle was not repaired due to the costs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.

While driving and slowing down at a stop light the car started to trigger the anti lock brakes. The car was shaking and it would not stop. I put the car in park right before hitting the car in front of me. It was a sunny day with no poor road conditions. The road was a little bumpy but not anything extreme.

I was coming down a hill slowing down and when I hit a dip in the pavement the abs engaged and the car was shuttering and would not stop. It has happened a few times now on uneven surfaces like potholes or bumps in the road.

Driving and while stopping at a red light on an uneven road almost crashed into the car in front of me due to brakes not stopping, abs was activated and I could not stop car made a grinding sounds and my steering wheel shook and sho did the car.

The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The dealer informed the contact that parts were not yet available and that there was no timeline for when parts would be available. The manufacturer was made aware of the issue. The contact had not experienced a failure.

when going over roughts that are considered rough the abs braking system does not engage and I have multiple times of almost hitting the vehicle in front of me cause the abs are multiapplying but not stopping in a normal time, instead the distance is longer...this only happens on rough roads currently and not off roading but actual concrete/asphalt service/highway roads

When applying the brakes on uneven surfaces, the vehicle lunges forward, shutters and shakes and is uncontrollable, the brakes fail to work And increases stopping distance. this is extremely dangerous and needs to be fixed. This has happened multiple times.

Vehicle failed to start in dealer's service stall. Fault was corrected 6 days later. Repair order described fault as "2 wires touching under driver's seat". Service desk stated the problem was pre-existing. I would be fearful of the consequences if those two wires "touched" while driving.

I've been dealing with an ongoing issue with my ABS kicking in when slowing down and driving over a bumpy surface since I purchased my car. I first reported this issue to Hyundai dealership and Hyundai Corporate Customer Care in July 2024.(As well as the NHTSA) At that time I had experienced this issue around 5 times. Since then, up to the present, I experience this issue on a regular basis and have brought my car into the local Hyundai dealership 4 times over the past year to fix. Each time I got the car back...it still was not fixed. I even had a technician from the dealership ride with me so I could show them...and he verified there is a safety issue. The dealership communicated with the Hyundai tech line and they were instructed to replace the ESC module in the ABS system. I picked up my car today, and the issue is still there. I went back to the dealer and even showed them a video of it happening today and the dealership said there is nothing they can do. Hyundai claims there is nothing wrong even though I have several videos and even had a local mechanic from the Hyundai dealership ride with me to experience this safety issue. I have called Hyundai Corporate again to escalate this safety concern. There is clearly a big problem and Hyundai needs to fix it before there is a serious accident or injury. Maybe pressure from your administration could help. I am willing to speak with anyone needing more information or copies of some of the videos I have taken.

Date: [XXX] Time: 12:00 PM Location: [XXX] (heading toward [XXX] ). - Turned left into the second entrance to the parking lot between [XXX] and [XXX]. My Vehicle: 2024 Hyundai Palisade Night Edition Incident Summary While entering the parking lot, the vehicle in front of me braked. When I attempted to brake (approx. 10 mph), my vehicle: - Began pulsing/jerking, consistent with ABS engaging. No matter how hard I pressed the brake my car would not stop it's kept pulsing - alerts and Beeping with a forward collision warning went off - car Lurched/jumped forward rather than stopping smoothly. This resulted in a minor rear-end contact with the vehicle ahead. Concerns for safety of myself and others because the car did not stop when hitting the brakes nor the collision warning initiate braking. CONCERNS - Concern that ABS or forward-collision system malfunctioned. - Service appointment scheduled for 9/9/2025 at 9:45 AM with Hyundai dealership. - Will keep a copy of the service summary for documentation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The ABS system in my 2024 Hyundai Palisade Limited engaged abnormally while making a slow turn. I was going about <10mph when my Palisade started to shake violently and I could not brake nor control the vehicle. I had two other passengers and if I was unable to gain control I would have jumped a curb and possibly rolled over since I was in a turn. I have not reported this nor spoken to a dealership. I am not sure how this will help since this has been reported multiple times by other Palisade owners and dealerships and Hyundai refuse to do anything about it. There were no warning lights or messages displayed. The vehicle also has the latest software update applied.

When applying the brakes on my 2024 Hyundai Palisade on a rough surface, the steering wheel shakes violently, and the brakes do not engage properly. I have on multiple occasions ended up in the cross traffic travel lane. So far I have not been in an accident. I took my car in to the dealership and they were unable to duplicate this issue and told me there was nothing they could do. They want me to come back after my next episode with the brakes.

When going over small bumps on road and applying breaks, ABS system kicked in and would not stop car. I had to swerve away from car in front of me from stop hitting it. While doing some investigation on this 2024 Hyundai Palisades it seems that is a common problem.

The palisade seems to have issues when breaking over potholes or bumpy streets. I think you could say they lock up and do not stop as they should. In addition the car actually shutters. This happens more than once in a daily basis because of the area I live in. I’ve brought it back to the dealer twice and because they drive on smooth roads, they do not duplicate this issue, which means they’re likely avoiding the issue because I can tell them where it happens all around my town. It’s extremely unsafe.

The driver seat will move without any input from the driver, it will move forward and also tilt as far forward as possible smashing the driver in the seat. It will do this when parked after starting the vehicle and it has also done it while DRIVING which impedded my ability to control the vehicle. This situation is incredibly dangerous but when I've taken it to the dealer they refuse to troubleshoot the issue because they didn't see it happen. This happens probably 5-10 times per week.

[XXX]. While approaching a red light traffic signal ABS kicked in with a slight acceleration and reduced braking. There was a car ahead of me stopped at the red light. Applying normal pressure to the brakes was not slowing my vehicle requiring me to use both feet to force enough pressure to the brakes to stop within feet of hitting the vehicle in front of me. This was on a main public road and the road was rough. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have taken my car into Hyundai three times time. When I am driving, coming up to a stop at a light, sign or because of a hazard, there are times my brakes lock up completely and I cannot stop my car. Each time I've taken my car, I've been told "we cannot replicate the problem we are unable to fix it" It happens at least 5-10 times a week. I've almost crashed at least 7 times and I have to move over to try and move out of the way, slam down my brakes in hopes that something clicks and I can stop. I know that I will crash one day but my equity is negative on my car and there isn't anything I can do. I have young children in my car and I could be a risk to anyone else on the road and I'm extremely disappointed in how Hyundai is handling this.

GROCERY STORE PARKING LOT, APPROACHING STOP SIGN AND ANPTHER CAR WAS IN FRONT OF ME. THERE IS A DIP OR SOMETHING AND I WAS BRAKING TO STOP BEHIND THE PERSON WHEN MY BRAKES STARTED SHUTTERING AND THE CAR WOULDN'T STOP. IT JERKED FORWARD AND THEN RIGHT WHEN I WAS ABOUT TOP HIT THE CAR IT STOP SUDDENLY.

It was a sunny day with no water around and I was pulling up to a signal and decide to put brakes on and the car didn’t break right away, instead the car slide for at least 10 ft before it came to a stop. This incident wasn’t the first one and has happened in exact same manner at least 3 times. All the times it has scared the driver as the driver doesn’t know if the brake feature works and when this happens the vehicle drags several feet before coming to a stop.

Issue has happened 2 times, when slowing down to a complete stop. the car began to shake violently at (approximately 5-10mph) and the car would keep creeping forward , until I kept pressing on the brakes really hard and finally it would stop creeping forward and stop . It almost caused me to hit the vehicle in front of me both times

On 8/23/25 at approximately 7:20 PM, the vehicle approached a red stoplight in a turn lane to merge onto the highway, the car began to shake violently and the brakes functioned only minimally, not allowing the vehicle to slow down/stop as expected. The vehicle eventually came to full stop, however, given that there was another vehicle in front us that was stopped, there very easily could have been an accident, putting myself, my husband, and 3 year old son, as well as other vehicles, at risk of an accident/serious injury. The car, thereafter, functioned normally. The car was taken into the dealership, however, they stated that they could not duplicate the issue and there was nothing wrong with the braking system. There were no warning lights displayed on the dashboard. Upon further investigation, it appears other Hyundai Palisades have had similar issues, some resulting in serious accidents/injury, however it does not appear that the dealerships or Hyundai have provided any answers or ability to fix this issue.

Breaking failure on low speeds for up to a few seconds many times

I bought my 2024 Hyundai Palisade new in May of 2024 because of the safety features and impeccable safety ratings. Since purchasing this vehicle, I’ve had multiple instances of the brakes not engaging when I’m driving on uneven terrain, the most recent event was today while my young daughter was in the car. I live in a fairly rural area and frequently drive over railroad tracks as part of my daily commute. I’ve been driving for 20 years and NEVER had a car that had a braking issue. I’ve almost rear ended multiple people because of this. When crossing the railroad tracks, if all four wheels are not on flat ground the brakes will not engage. The car lurches forward and it will take double or triple the distance to stop the vehicle. It doesn’t do it every time, and has done it going as slow as 12 mph. There is currently a class action lawsuit filed in NY and OH that states Hyundai was aware of this issue during production and failed to tell anyone. I paid over 60k for this vehicle and Hyundai of Gainesville Ga is refusing to help me stating they don’t know of anyone having this issue and cannot replicate it. I’m going to end up rear ending someone because no one will hold Hyundai accountable. Please please help me. I have a little one to keep safe!

I have a 2024 Palisade, and any small bump, pothole, or lane bump causes my steering wheel to shake uncontrollably. If I go over a speed bump or come down an incline, the brakes make a rumbling sound, and if I try to brake, the brakes stutter and just shake. I’ve almost hit a car in front of me a few times because it didn’t want to stop. This is a very expensive SUV to be having these issues, and it’s a major safety concern.

When going on uneven terrain then trying to brake the ABS kicks in and makes the brakes unusable. I’ve almost hit the car ahead of me several times now. I have taken the car to the dealership and they cannot duplicate the problem.

While approaching a stop sign we hit a small crack in the roadway while applying the brakes. The brake pedal started pulsing and the vehicle would not stop. Luckily there were no cars approaching because we rolled thru the stop sign. This is the second time in a month this has happened. Apparently the manufacturer is aware of the issue but have not seen any type of recall.

Sometimes when trying to break on uneven surfaces the break seems to fail, shaking the car as if trying to break multiple times, which results in the car continue moving sometimes 10 feet over the stop sign, for example. The uneven does not need to be gravel, just minor bumps on the road sometimes trigger this issue, which makes me scared that I'll end up in an accident, as I already had a near miss one. This has happened now multiple times and is making me scared to drive. I took the car to Huyndai on 08/15 and they were able to reproduce the same issue, saying that it seems to be a misreading from the ABS system, but added that the car and its systems are functioning as per the designed specifications and there was nothing they could do. Their solution was to advise me to use more caution when breaking, avoiding sudden breaks and to allow for increased breaking distances, but this absolutely does not resolve the issue and places the responsibility to resolve the issue on the customer, which is absurd. I should add that the many times this issue happened to me, I was driving at very slow speeds (max was like 20 mph) and was slowly stopping at the stops signs of my gym center and the parking lot of my work, which leads to a busy highway. I am afraid one day I won't be able to stop the car and end up going into the highway and cause an accident hurting both myself and other people. This is incredibly irresponsible of Hyundai, it's playing with people's safety. I would have not bought this car had I known this was an issue.

At low rate of speeds coming to a stop the ABS braking system will activate on uneven surfaces, loose gravel or rough terrain. When this happens you have no control when the car will stop. We've almost went into the back of another vehicle or went out into an intersection. This has happened multiple times and we've been made aware there is a class action lawsuit about this issue

Shook violently while pushing brakes and finally caught and stopped after pushing them hard.

It’s skid three times when I was trying to stop it just kept going almost got into three accidents