NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2024 Hyundai Palisade. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
This has occured multiple times. In each event, I was driving over 30mph, and had to brake hard (pushing on the brake pedal to an effort to slow down rapidly). The car's brakes locked up ...the abs engaged and braking was good, but it did not release as i let my foot of the brake, causing my car to come to a near complete stop. The car behind me, nearly rear ended me. As noted above, the vehicle's brakes do not release, after a hard brake, when you pull pressue OFF of the brake pedal.
When coming to low speed stops at stop signs over uneven/SLIGHTLY bumpy roads, brakes rumble uncontrollably and resist stopping, thrusting my car past stop signs into oncoming traffic. This has happened SEVERAL times, thankfully without accident, and is extremely scary. It MUST be addressed!
ABS locking up when slowing down.
I was leaving a parking lot and getting ready to turn onto a busy road with my family. As I approached the road and started to brake, we went over a number of pot holes. When that happened, the whole car started to shake and I noticed that we were not slowing down. I don't know what was going on but I was scared. We were approaching a busy road quickly and I did not feel safe. I pressed HARD down on the brakes and eventually we came to a HARD stop. I told my wife what happened and she said that similar things have happened to her when she was braking and she had to swerve off of the road to avoid hitting the car in front of her. There is definately something going on with the ABS system. Going over the bumps through off the entire system and would't let me brake. I have not taken it to a dealer and it has never been inspected by anyone. Prior to the issue, there were no warning signs that came up prior to the issue, or afterwards.
The ABS system is over sensitive or not working properly. If I am applying minimal break pressure over any uneven surface such as a small crack in the road, bump, gravel or uneven surface the ABS will engage and cause the vehicle to lurch forward at least 5 feet. This has caused multiple near miss accidents. This is an accident waiting to happen.
On multiple occasions, my 2024 Hyundai Palisade (VIN [XXX] ) has experienced a serious safety issue involving the anti-lock braking system (ABS). While traveling at low speeds (approximately 5–15 mph) over bumps or uneven surfaces, the ABS has unexpectedly activated, preventing the vehicle from slowing or stopping when the brakes are pressed. In each case, the vehicle continued to move for an additional 10–16 feet before the brakes finally engaged. This issue has occurred repeatedly, including on: [XXX] [XXX] [XXX] Each incident created an extremely dangerous situation. I narrowly avoided a collision by swerving to avoid hitting the vehicle in front of me. Fortunately, no pedestrians or oncoming vehicles were in the immediate area—otherwise, the outcome could have been catastrophic. I reported the issue to Koeppel Hyundai in Long Island City, NY, on July 14, 2025, and brought the vehicle in for inspection that day. A technician acknowledged that other Palisade owners had reported similar incidents. Their only recommendation was to disable the "Auto Hold" feature, suggesting it might be contributing to the problem. I followed this guidance, but the issue reoccurred on [XXX] despite Auto Hold being turned off. This is a critical safety concern that requires immediate attention and a definitive repair—not just a workaround. Until Hyundai identifies and resolves the underlying issue, this defect puts drivers, passengers, and pedestrians at significant risk. Please advise on the next steps for a full investigation and proper resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Subject: Safety Concern – 2024 Hyundai Palisade Headrest Design Component Affected: Seats / Headrest Vehicle: 2024 Hyundai Palisade VIN: [XXX] Incident Date: [xxx] Mileage at Time of Incident: 15,000 Dealer: Braman Hyundai Miami, 2001 NE 2nd Ave, Miami, FL 33137 | (786) 623-4261 Dear NHTSA, I am writing to formally report a safety concern involving the headrest design in my 2024 Hyundai Palisade. On [xxx], my [XXX] son briefly removed and reinserted the middle-row headrest while unsupervised. The headrest locked into place in a reversed orientation and could not be removed or corrected without disassembly by the dealership. I was charged $680 for the repair. This incident raises the following concerns: •The headrest should not be capable of locking in an incorrect and potentially unsafe position. •There are no warnings, labels, or mechanical safeguards to prevent reverse installation. •The owner's manual provides no guidance on this possibility. •This design flaw is particularly troubling in a family-oriented vehicle. •Hyundai has not acknowledged fault or offered support despite the safety implications. I believe this represents a design defect with implications under FMVSS 202a and related passenger safety standards. I am therefore requesting the following: 1.Full reimbursement of the $680 repair cost, which I believe resulted from a manufacturer design oversight. 2.Written acknowledgment of whether Hyundai has previously received similar reports, and whether a Technical Service Bulletin (TSB) or other corrective measure is planned. 3.Confirmation that this report will be reviewed by Hyundai’s safety or compliance team. Attached is a copy of the dealer invoice (No. [XXX) documenting the repair. Thank you for your attention to this matter. I am available for further questions or to provide additional documentation if needed. Sincerely, [XXX] Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This is an update to my previous complaint 11655582. Hyundai replaced the left headlight assembly on 5-5-25. Email I sent to Hyundai this morning: "I drove the car Tuesday evening and noticed the same problem as before the left headlight replacement. Later, at nearly 10:00 PM, I took the car to a dark road with little traffic to get a better look and to take the attached pictures. The outside temperature was 35 degrees with a light drizzle. Here is what I did. 1.I covered the left headlight with the thickness of two towels so only the right headlight shined on the road. I immediately saw the triangular area where there was an absence of light. I walked toward the safety defect to get a good picture. The two dark lines on the left of the picture are the shadows cast by my legs. The leg shadows did not create or impact the safety defect in any way because the safety defect was there when I stood to the side of the car and behind the headlights. 2.I repeated the experiment with the right headlight covered so only the left headlight shined on the road. The result was the same – a dark triangular area where there should be light. 3.When both headlights shine, the two defects blend with one another and project a distracting and unsafe image to the driver. Here are the conclusions that I have drawn from this experiment. 1.There must be a defective component that is used in both the left and right headlights – perhaps a reflector or lens. Perhaps that component is also used in more models than just the Palisade. 2.Since both original headlights and the new replacement left headlight contained this safety defect, the manufacturing dates of the three items might have been weeks or months apart. This makes it unlikely that only my car received three random defects and more likely that this is a widespread problem. 3.The current stock of headlights could be defective and replacing the ones on my Palisade from that stock may not fix the problem."
Coming to a stop sign, brakes would not engage, steering wheel shaking loudly. 1mm from rear ending the car stopped in front of me. The emergency brake came on right before I would have crashed. Prior to the brakes not engaging/wheel shaking no lights or warning signals from the car.
Over a bumpy street coming to a red light (stop) car stalled and failed to stop almost hitting another car. Car made a funny noise and brake petals needed alot of pressure to pust to floor
I was driving 15 miles an hour in a neighborhood and approached a stop sign. When I went to brake, the brakes vibrated, the steering wheel shook and I wasn’t stopping. I pushed down harder and eventually stopped just before entering the intersection. The roads were dry and smooth, no gravel, but it felt like I was sliding on gravel or ice. This has happened several times before in rough parking lots but I thought it was just a random fluke because of gravel or a bump in the road. No sensors or warning lights came on. It happened on a Sunday so we will contact the dealership tomorrow. We have an extended warranty.
Vehicle was not being driven. Windshield cracked from bottom about 12 inches, could only have been caused from being a stress fracture.
Car has had multiple issues with brakes where it shudders on brick roads. There have been two incidents on brick roads where the car won’t brake and has slid into oncoming traffic. Hyundai is aware of the issue but, has no fix for it. They say it is safe however, definitely not safe when sliding into oncoming traffic.
Sunroof randomly shattered in closed position on highway. I have pictures that show the glass bowing outward toward the sky instead of bowing toward inside the car indicating a object did not hit my sunroof. I also have pictures and videos of the sunroof and moment leading to glass shattering also proving it was not caused by an object. It is a serious issue because my sunroof was closed and my family was in the car. It couldve caused serious injury to the eyes if the inside slide cover wasnt closed as well. Something has failed causing this and I dont wish serious injury on anyone. I will be seeing my dealer tomorrow 4/22/25 huntington hyundai in new york to further evaluate it. There was no prior warning or symptoms before the exploding sunroof.
i have had multiple incidences over the past year where in stopped traffic, the car will suddenly slam on brakes as all cars start to pull off in traffic. I have almost been rear-ended by the car behind me with these sudden stops. Often when this happens I try again to pull forward and it will slam on breaks again and I have to quickly put it in park and then drive again to get it to let me begin to drive forward. There is nothing blocking my path forward. This usually in multi-lane traffic stops, so it appears that it is confused by the movement of cars in front of me and beside me. I did take it to the dealership and they could not replicate the issue since it is intermittent. They did not see any error codes that were logged either so couldn't help me with the issue. I also receive for long periods of time when driving more than one hour a message on the instrument panel that says "Forward Safety system limited. Radar blocked." This eliminates cruise control and forward safety systems linked to radar.
As the vehicle drove over railroad tracks the steering wheel began to shake violently and I attempted to push the brake pedal with my full body weight but the brakes would not work and the car lunged forward, striking the vehicle in front of me. The failure of the brake system on my 2024 Hyundai Palisade prevented me from stopping the vehicle and thus I impacted the vehicle in front of me putting not only my life in jeopardy but also the driver of the car in front of me. I sustained a neck injury and headaches and have required ongoing medical care as a result. This vibrating steering wheel and braking issue has happened in the past several times and was reported to Wiesner Hyundai on several occasions; however, the dealership was not able to recreate the problem. The vehicle has been inspected by the service department at Wiesner Hyundai. There were no warning lamps, messages or other symptoms of the problems prior to the failure.
Sunroof exploded while driving, no evidence of any debris or external force
Went over railroad tracks approaching intersection approximately 40 feet from tracks. Tapped brakes while going over tracks (light was red) and anti-lock brake system kicked in. I was suddenly unable to stop the vehicle as the brakes were not working and I was continuing to lurch forward toward the intersection at approximately 10 mph. The brakes continued to fail for approximately 1 - 1.5 seconds before I let off and slammed down on them as hard as I could and finally slammed to a stop. My car at this point, had gone slightly into the intersection, but not enough to get clipped by a car. Had I not let off the brake and re-hit it with force, I fear I would have continued to roll into the intersection where I would have gotten T-boned by traffic. There were no warning lights or lamps that kicked on when this happened but the steering wheel and brake were vibrating. This is a newer vehicle - less than a year from purchase, but I plan on taking it to the dealership to look at.
I love my palisade but the only terrifying thing is what happens at low speeds if I apply the brake on uneven surface/pothole it feels as if the brake falls out from under my foot, a loud rattling noise/vibration happens and it becomes nearly impossible to stop. Extremely dangerous I have a [XXX] and another child on the way. I don’t know how this car got top safety pick with this issue. I have read many others having the same issue with their 2024 palisade. I have had a few near misses with accidents because of this happening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On a brand new vehicle from day one the driver's side seat belt disconnects at random times despite being correctly buckled and fastened. It happens during standard driving conditions even when simply maintaining a steady speed. This is life threatening for my wife. We have taken it to the dealership multiple times, and they refuse to address it because they cannot reproduce it on their short few minute test drives. I have seen multiple posts from people online facing the same issue. For others it is often in the rear seats, but in our case the issue is for the driver themselves (the most often occupied seat). I do not trust that these seatbelts would protect in the case of a collision when they can't even stay buckled at a steady low speed. There are no warnings shown and the car is registering no fault codes. Again, let me emphasize, this car was brand new when these issues occurred. Hyundai refuses to address. This is life threatening. All of the information I give below was for the most recent incident, but this is happening daily since we bought the car.
SUV pulls to the right in a unsafe manner, Dealership did a alignment but the SUV is still pulling to the right , I’ve been in twice and will back to the dealer after starting a claim to Hyunida Corporate as from my research it’s a common issue Hyunida is denying.
The windows will come off track if you try to roll them up going highway speeds, it is guaranteed to do it if it is windy. The window will vibrate intensely. It seems like the window will break. The only way to fix it is to stop/slow down to about 20mph before it will roll up correctly.
I was driving on the freeway and my sun roof suddenly just exploded. It was like a bomb went off in my car. My safety was at risk due to the glass. I have reported it to my insurance company to be replaced.
at low speeds on bumpy surfaces the entire front end, (brakes and suspension), sometimes shakes heavily when brakes are applied. Shaking is so severe that brakes have to be released then reapplied. When dealer was advised during a normal service the advisers claimed to have no knowledge of the issue. I had advised before visiting for the service however no action was taken by them. I shall visit another Hyundai dealer in the immediate future to attempt a resolution.
1. On several occasions while braking over uneven surfaces, the vehicle would not come to a complete stop, the brake pedals and steering wheel shook violently, and the vehicle continued to propel forward although I had the brakes engaged. This almost caused me to collide with other vehicles. The dealership could not replicate the issue and said it was a normal response. No, that is wrong; This is abnormal and dangerous. But at any rate, there was a safety recall recently to address the same issue that I have been complaining about so I hope it fixes the problem 2. Also, the paint on the roof rails and the door handles are flaking off. The coating and paint on the roof rails is splotchy, rough, and uneven, and the door handles continue to peel horribly. The dealership said corporate and parts denied my warranty request deeming the issue as normal wear and tear when the dealership said it was a paint and workmanship defect. No new vehicle should be losing its paint like this. Me simply opening a door and driving a car should not cause handles and roof rails to peel. It id getting worse. Also in conducting research on the issue, it is found to be a problem others have complained about as well. I have filed several complaints and claims in attempt to get my truck fixed.
There is a defect in the headlights. As you can see from the attached picture, the right side projects light further up the road than the left side. The left side has a large triangular black-out region which blocks my view of the next lane. I took the vehicle to Phil Long Hyundai in Colorado Springs Colorado for warranty repair. They refused to drive the car at night because that was outside of their normal business hours. They adjusted the headlights “as high as they could go” according to their invoice. All that did was move the defect further up the road.
Please reference tracking numbers 11655582 and 11659441. This is an update to those reports. On May 13 I spoke with Deb from Hyundai National Consumer Affairs. Here is what she communicated to me. 1) The headlights are designed this way. 2) She believes it is a standard design used by other companies as well. 3) This closes out my complaint with Hyundai. I have entered [XXX] as the incident date because that is the date I purchased the car. This is a serious safety concern that I believe NHTSA should investigate because they continue to make cars with this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
driving in parking lot towards exit to turn onto street. speed approximately 10 - 15 mph. I applied the brakes when approaching the stop sign at the intersection. The brakes shuddered hard and the vehicle did not slow or stop. I let off the brakes and immediately hard pressed the brake peddle to attempt to stop the vehicle before entering the intersection and on coming traffic. The vehicle then stopped with the nose of the vehicle in the intersection. The brakes failed again. This was the 2nd time today I had an issue. The road surface was dry and the temp was in the 60's. There was no impact/contact with any other vehicle, but it was once again very close to having a wreck. The vehicle was at Hyundai for almost 90 days for the same issue late last year and into 2025. Hyundai repeatedly said there was a software update coming, but that never happened and they ultimately said there was no issue, no update, and come get the vehicle. I will be taking the vehicle back to Hyundia today. There are "NO" warning lights, faults, or any other indicator of a failure.
Driving on a 4 lane street at approximately 25 mph in the right hand lane next to curb when another vehicle swerved from the left lane into my lane. I slammed on the brakes in an attempt to stop and avoid any contact with the other vehicle. All the brakes did was a hard and long shudder, and did not seem to even slow my car let alone stop the car. Fortunately, the other vehicle attempting to swerve into my lane stopped. My vehicle never stopped and only seemed to slow down slightly. All I could do was to move my vehicle more towards the curb. At the time, I did not feel any impact and assumed no contact or damage. The other driver continued down the road and got onto the highway. When I got to a place to stop, I looked at my vehicle and do have damage to the left rear wheel well trim and back quarter fender area. My car would not stop. It felt as the ABS system was modulating hard. The road was dry, and the temp was in the mid 60's. This is not the first issue like this, and Hyundai says there is no problem and they will not fix it. The last time I took into the shop for this, it was there almost 90 days before Hyundai said come get the vehicle.
•What component or system failed or malfunctioned, and is it available for inspection upon request? My brakes. When I’m driving slowly over any type on bump in the road, railroad track, pulling in a driveway, dirt roads, or gravel roads my brakes lock up the whole front of my car shakes and the vehicle almost jumps up and down and then it takes about 3-5 seconds for me to be able to slam on my brakes to come to a complete stop while still inching forward before I can fully stop. •How was your safety or the safety of others put at risk? I’ve almost ran into a mailbox, almost got rear ended and almost braked out onto a highway because the brakes locked up. My safety and the safety of other is major concern with the brake issue and not being able to stop, those few seconds make a difference. •Has the problem been reproduced or confirmed by a dealer or independent service center? I’ve had my car to the dealership 5 times. The second time one guy was able to duplicate the issue, so they fixed some part, but that didn’t solve my issue I had it back to them within a couple of days. The other times they have not been able to duplicate the issue. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? This last time I brought it an engineer was supposed to come and look at it but when the tech explained what is going on he says it supposed to do that. It is not supposed to what it is doing because it’s a major safety issue for me and others since I can’t break. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? When the issue arises there are no warning lamps or messages that come up on the dashboard or anywhere. Also, no code is thrown when the dealership hooks it up to the machine. Another thing when I’m driving down the road sometimes you can feel the brakes wanting to lock up for no reason at all. Before I get to any bump
The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at a slower speed than 60 MPH or attempting to make a left or right turn, there was an abnormal tapping sound coming from the driver’s side rear of the vehicle. The vehicle was taken to a dealer, and it was diagnosed that the driver’s side rear suspension bracket needed to be replaced. The vehicle was repaired; however, while driving, the tapping sound returned, and the vehicle was driven back to the dealer. The dealer replaced another suspension bracket on the same driver’s side rear; however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.
When driving at slow speeds maybe 20-25 mph, I pressed the brake pedal and it vibrated violently and the brakes wouldn’t bite. It felt like it was skidding on ice but the road was completely dry. Very scary. It’s happened several times. This is my second palisade and it happened with my previous one as well. I have zero confidence that the car will stop in an emergency situation.
Just Stopped Working Windshield And Rear Wipers
There is a constant thumping noise while driving my car and rides really rough.I’ve been there 5 times already. I had both shock absorber replaced and it’s still making that thumping noise. I do not want to send it to the dealership that replaced it because my paint or doors would get damaged and last time they broke the back passenger side faring.
“Check parking collision avoidance system. Ultrasonic sensor error or blockage”. No sensors are dirty or blocked. The dealer cannot look at the vehicle for 2 months. This is the second time this has happened to this vehicle in 13000 miles.
Over the course of 6 mos. I've experienced several instances while braking on uneven surfaces, wherein the ABS system of my 2024 Hyundai Palisade reacted surprisingly very unpredictably. On 2 occasions this caused a near-miss; one of which involved braking while turning a corner on a rough surface and the car skidded/skipped (wheel-hopped) unpredictably. In another near-miss, I quickly released/reapplied the brakes which seemed to deactivate this erratic ABS behavior. My vehicle was recently shopped at my local is Hyundai dealership for routine maintenance/defects. This ABS malfunction was also to be addressed. The dealership reported to me that they were unable to duplicate, the car was operating as intended, no trouble found...Of course, I was highly. unsatisfied with this response, particularly after having taken a test drive with the service department supervisor, demonstrating the issue while driving and reviewing relevant online forum discussions that documented the exact issue I've been experiencing. PLEASE HELP BY DEMANDING HYUNDAI IS IMMEDIATELY ADDRESS THIS LIFE THREATENING ABS SAFETY DEFECT BY MEANS OF AN URGENT RECALL! Thank you.
ABS system kicks in under low speed, light braking situations when going over sudden bumps like train tracks and uneven pavement. This prevents the car from stopping in a normal distance, potentially causing accidents or stopping in the middle of an intersection. A recorded example of this issue can be found at the link below: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This car seat has been recall. I contacted the company and have not received any response.
The passenger side wiper stopped working. Hyundai dealer denied warranty claim.
Since early ownership, my Palisade’s ABS activates improperly on bumpy/uneven surfaces like railroad tracks, construction zones, causing brake pedal pulsing, vibrations, and significantly longer stopping distances. Braking feels ineffective, as if the brakes “don’t catch,” unlike my wife’s new SUV, which brakes normally on similar surfaces. This occurs at low to moderate speeds (10-40 mph) on dry, rough roads like potholes or gravel, but not on smooth pavement. I believe the ABS/traction control system misreads wheel speed, reducing braking efficiency and posing a safety risk. The issue occurs 2-3 times weekly crossing railroad tracks near my home and daily on my highway commute through construction zones. I must maintain extra following distance (4-5 car lengths at 40 mph) to compensate, which is challenging in traffic. This defect nearly caused two collisions. In both, braking on rough surfaces at ~30-40 mph (with 2-3 car lengths ahead) extended stopping distances, forcing me to swerve into the breakdown lane to avoid rear-ending vehicles. This endangers my family and contradicts Hyundai’s safety ratings, a key reason for my purchase. I reported this to Branfon Hyundai in East Haven, Connecticut at my 7,000-mile oil change around November 2024 and was verbally told it was fineand again at 14,000 miles and asked them to document it April 2025. Both times, they documented my complaint but claimed it was “normal ABS behavior” and felt typical, offering no repairs or diagnostics. After another recent incident today I research the issue and the [XXX] v. Hyundai lawsuit (filed May 2025, CA) confirm similar ABS issues in 2023-2025 Palisades. Please investigate this ABS defect for a recall to fix braking performance. My family relies on this vehicle’s safety and was the main reason I bought it and most people who have families are sold at this safety award. I can provide service records or videos if needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Collision warning and car came to an immediate stop while driving
The contact owned a 2024 Hyundai Palisade. The contact stated while driving at approximately 65 MPH, an 18-wheeler crashed while driving approximately 85-90 MPH into the rear end of the vehicle and impacted the vehicle approximately 4 times including the passenger side. As a result, the vehicle ricocheted into a concrete barrier. The contact did not recollect where the vehicle came to a stop. The contact mentioned that the driver of the 18-wheeler stated that he was unaware the contact vehicle was in front. The air bags failed to deploy. No warning lights were illuminated. A police report was filed. The vehicle was towed to a dealer where it was diagnosed that the vehicle was totaled. The manufacturer was not notified of the failure. The failure mileage was unknown.
Brake/traction system inoperable and fails to properly engage during normal driving conditions with variations ranging from: minimally uneven, minimally wet or minimally bumpy surface. When applying the brakes in these circumstances, the vehicle shakes violently while continuing to proceed forward. This has happened when braking at all speeds and as low as under 20mph. My family has narrowly escaped injury and death on multiple seperate occasions from running off of the road, to rear ending another vehicle, to sliding up through busy traffic intersections. We feel unsafe to drive/ride in this vehicle as we feel like we are playing Russian Roulette. This issue was previously communicated to the service dept at local Hyundai dealership but they were not able to find/replicate issue. I have videos now for proof. There have been no warning lights or other messages that would identify any issue with the vehicle.
On December 19th at about 5pm, I was pulling into a gas station driving at about 10-15 MPH when my brakes locked up and the car started shaking. It felt like the anti lock braking system was activated and I did not have full braking control of the vehicle. I was driving slow enough that the vehicle did finally come to a complete stop. The gas station was flat and the road appeared in good condition, but is was dark outside and about 40 degrees F. No warnings were observed on the dash or heads up display. No one was hurt in or outside of the vehicle. We have only had the vehicle for a few months (purchased used from Carvana with only 6k miles) and only 70 hours of drive time where the issue has never been observed or reoccurred. Hyundai has not yet been notified but I will file a report with them and ask for an inspection although I’ve read in Hyuandai forums that they are aware of this issue and have no root cause or solution.
The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the steering wheel vibrated and was shaking erratically. In addition, the brake pedal was depressed; however, the brake pedal was difficult to depress. The contact stated that the brake pedal needed to be depressed extremely hard to stop the vehicle. There were no warning lights illuminated. The contact stated that the failure occurred mostly on bumpy roads, regardless of the speed at which the vehicle was being driven. Additionally, the traction control was independently activated. The contact stated that the failure was persistent. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was returned to the contact; however, the contact stated that the vehicle was a death trap. The contact stated that the vehicle was unsafe to drive. The contact stated that the vehicle was unsafe and had to transport her kids back and forth to school in an unsafe vehicle. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 1,000.
Was simply driving at approximately 40 mph and heard a loud bang come from the area above my head. Noticed a wind noise at that point. Upon getting home it was noticed that the glass on the sunroof had shattered on its own. Nothing hit it. It simply just shattered. I've read about people with a similar issue with this vehicle and I'm concerned. Had the visor that covers the inside of the sunroof been open, glass would have hit me and my children passengers.
There is a serious flaw in the low beam headlight display for this vehicle. There are two large shadows directly in the light of sight. I rarely drive this vehicle at night and with the recent change away from daylight savings time, I drove it in the early evening and discovered the headlights created a huge shadow right in the sightline of the road with oncoming vehicles. It is especially worse when turning on a curve and whatever is in the road ahead is almost invisible. I took it to my local Hyundai Dealership on 23 Nov 24 and had them look at it. They responded there was nothing wrong with the lights. They took pictures of the vehicle against a white background and it clearly showed two small triangular dark spots in the center of the vision. They said this is normal for Palisades. I asked them to show me the same view on another Palisade and it was identical with large shadows in the background. I asked for copies of the white background photos and they declined to provide them. I now understand from on-line research, that Hyundai is aware of this problem for 2021-2024 model year Palisades. But they will not do anything. Below are photos I have taken while driving in the dark and you can clearly see how there is a shadow that could cause an accident and cost lives. I also have video but this format will not let me upload it. I have also attached some research screen shots from [XXX] and [XXX] that discuss this issue (along with their pictures). I understand there are class action lawsuits ongoing with this issue. As a result, I believe it is time the NHTSA looks at this road safety issue and take action to have Hyundai fix it. I also ask that someone respond to indicate receipt and what action will occur in this. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The sunroof exploded. Nothing hit the sunroof. Glass shattered and some came down inside the vehicle. Was driving in the neighborhood to get gas, no cars, no trees overhead. Could have gotten glass shards in my eyes or injured a passenger should one have been in the vehicle. Dealership has not acknowledged it was spontaneous. They are turning it into Hyundai to check coverage. No warning was given by the vehicle.
When approaching a stop at low speeds, the breaks were applied but the car would not stop and was lurching forward and shaking violently. This is is the 3rd time that this happened. The incident today was on a slight incline and the road had no bumps when the car was shaking.
The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at an undisclosed speed and attempting to stop the vehicle, the brake pedal was depressed, and the vehicle skidded to a stop. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The contact was informed that the vehicle was performing as intended. The vehicle was not repaired. The vehicle was then taken to an independent mechanic, who diagnosed a failure with the ABS. The contact was able to duplicate the failure while test driving the vehicle and driving over a bump in the roadway. The contact stated that the failure recurred when the brake pedal was depressed. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 5,000.