2024 Hyundai Palisade Complaint Log

Car begins to shake if brake is applied when diving over uneven terrain. Acts like ABS is applied but car does not slow as it should. No lights or indicators flash when this occurs. Fortunately was able to stop before rolling into intersection as I was already traveling at slow speed. Dealer has not been consulted on this problem but Reddit indicates dealer cannot/will not fix it.

At slower speeds, while braking or coming to a stop, if a bump or uneven surface in the road is encountered the car will violently shake. The steering wheel will shake left and right and braking action is lost. This can lead to dangerous situations at intersections or amongst other traffic as stopping distance will drastically increase unexpectedly. Based on previous reports this is likely caused by the ABS engaging at inappropriate times or performing in an inappropriate manner.

Slowing vehicle to prepare for a stop at Traffic Light I experienced a lurching forward after I applied the brakes for full stop.

The contact owns a 2024 Hyundai Palisade. The contact stated that while his wife was pulling out of a parking lot, the brake pedal was depressed; however, the vehicle independently accelerated forward and then came to a complete stop seconds later. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 700.

Vehicle Safety Concerns and Lack of Dealer Support As we approach a stop going about 20 mph and begin to apply the brakes as we pass over some slightly bumpy ground. The car lurches forward repeatedly as the brakes were applied, bouncing forward in spurts rather than stopping and taking twice as long to stop than it should have; this has pushed us into intersections. We've brought the vehicle in several times to no avail as the dealership says nothing is wrong. We contacted Hyundai Corporation to discuss this issue and determine any other feasible solution but unfortunately they were not able to assist in a timely manner. The braking problem has persisted. The vehicle exhibits issues when driving over uneven roads or on gravel—the brakes engage improperly, causing the vehicle to skid before ultimately stopping. This results in a dangerous situation where the car stops much farther than intended, posing a significant risk of collision, particularly at intersections. We have a [XXX] and we bought this brand new vehicle for the sole purpose of it being reliable and safe and it has been nothing but trouble. Please help us with this, we are at a loss of what to do. This is going to kill someone someday. You can also find others with similar situations online and it appears there is a class action lawsuit that has been filed that demonstrates the same issue we are having. Other people online: [XXX] - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When driving at a slow speed on dry uneven pavement, such as repaired asphalt around potholes, and the breaks are applied, the abs system kicks on and launches the car forward, sometimes in a series of occurances, before the car will stop. We brought the car to the dealership service department. They found no error codes and could not duplicate the problem, although it has happened at least four separate times when we ourselves have driven the car. The last time it happened (which is the date listed in this report), we ended up in a crosswalk before the car came to a complete stop. We have also found comments online from others with the same issue in Hyundai Palisades.

I was approaching a stop sign at low speed. Road was a bit gravely and when I tried breaking the abs kicked in and wouldn’t allow me to break. A car was going and last second finally car stopped. It was so scary! Many times this keeps happening as I’m breaking if road has a slight bump or rocks the breaking system kicks in and takes over not allowing me to break. You hear the noise of the ABS taking over when it shouldn’t. I took car to hyundai service and they said they couldn’t “ replicate” the problem. I don’t know how they couldn’t because iI happens all the time!

The contact owns a 2024 Hyundai Palisade The contact received notification of NHTSA Campaign Number: 24V106000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The base of the seatbelt in the Palisade, does not come out far enough/is too short for use with car seats and booster seats. Apparently, all Palisades have this issue. The seatbelt is nearly impossible for a child in a booster seat to buckle, or an adult for that matter.

Hitting any bump/railroad track at even very slow speeds causes the breaks to not engage fully which has almost caused a crash on three different occasions. After researching this issue, it seems there was a similar issue that occurred with the 2023 Palisade.

The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle vibrated and failed to stop as intended. In addition, the contact noticed an abnormal sound before the vehicle slid while stopping. No warning lights were illuminated. The contact stated that the failure only occurred while driving on uneven pavement. In addition, the contact stated that the vehicle was taken to the dealer several times; however, the failure was not duplicated. The vehicle was taken to the dealer, and a mechanic performed a ride-along with the contact and confirmed the failure. The vehicle was diagnosed with ABS failure. The contact was informed that the ABS system needed to be replaced. The vehicle was not repaired. In addition, the contact was informed that there was no fix for the failure. The contact stated that the failure had occurred seventeen times within six weeks. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 150.

The sunroof spontaneously exploded while driving on the highway.

Dear hyundai, My recently purchased hyundai palisade has a cracked windshield with only 2939 miles. I request an inspection to determine if it's a warranty issue and have it repaired or replaced. Thank you for your attention to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2024 Palisade is not responding when I accelerate. I feel the suv not responding and other cars were close to hit me from behind.

Vehicle has been to the dealership twice for an issue with the right-side seat bolster not correctly inflating on the driver's seat. Both times they are claiming the vehicle operates to the standards of a new vehicle on the lot but cannot give information on why the right and left sides operated differently or prove with a service manual on why. Hyundai claim's a 22-way seat, but without the right side moving, this is a 21-way seat. Would like information directly from Hyundia on the correct operations of the seat and also a replacement.

Windshield trim on driver’s side A pillar has failed (come loose) multiple times causing a rattling noise to be present when driving at high speeds. After trim, brackets, rivets (to include larger rivets), and windshield have all been replaced multiple times, the noise is still present. It goes away in cold weather, leading to believe that the issue is with the frame of the vehicle.

ABS activates when pressing brakes and hit any type or bump. Extreme shaking and shuddering of the whole vehicle and steering wheel until vehicle stops. This has happened more than 5 times since purchase in April

One month into ownership of my 2024 Palisade Limited AWD, I was approaching a stop light going ~20 mph and started to apply the brakes as I passed over some slightly bumpy ground. The car lurched forward repeatedly as the brakes were applied, bouncing forward in spurts rather than stopping and taking twice as long to stop than it should have; I was one foot from rear-ending the car in front of me despite beginning to break with plenty of time to stop - this is so far from how an ABS system is supposed to work and I've never experienced it in another car. Hyundai corporate has told me that, upon testing other Palisades, they have discovered that this happens in ALL 2024 Palisades. This is troubling for several reasons: 1) ⁠⁠The car exhibited an inability to effectively brake in a very common situation (braking when traveling at low speeds on slightly bumpy ground). Several people have noted this experience in Reddit posts; 2) ⁠⁠I have been driving for 25 years; I’ve driven other cars with antilock brake systems and have never been in a wreck. This is unlike any experience I’ve ever had in a car and it’s very abnormal / incredibly dangerous; 3) When asked to recreate the issue at the dealership, the head mechanic rode with me and said, “The car shouldn’t do that,” when it occurred with him the car. It was clear that he found it to be very concerning behavior. ⁠⁠Hyundai kept the car in the shop for 2 days shy of a month. At the beginning of the month, they apparently did not know that the 2024 Palisade behaved this way. Over the course of the month, they learned that this is how a Palisade behaves when driven over uneven ground at moderate to low speeds because they tried it with other cars they had on hand. This vehicle is prone to rear-end cars in front of it when stopping and also to bouncing out in the middle of an intersection when approaching a stoplight /stop sign. It will kill people of unaddressed. There are no messages / warning lights on in the car.

I called the manufacturer twice about the recall 255. I feel usafe driving the vehicle after reading the recall report and cases. I called the dealership it was purchased from twice also and just got brushed off. Hyundai customer care put me on hold and hung up. I spent over $56,000 on this vehicle and expect better than this.

Traveling in a slow lane of traffic. Brakes malfunctioned when I began to brake over broken/ not smooth road. Car began to shake hard and loud. Brakes locked but car was still rolling. I was unable to control the vehicle almost rear ending the car in front of us. I didn’t know what to do or how to stop us before we crashed. That’s When the car actually stopped everything went quiet and it seemed as if I got into an accident with myself. Because the car jerk hard and stopped abruptly. Called the dealership. To service the car. Told them what happened. Dealership said they cannot do anything about it. Told to express my complaint to NHTSA.

During the daytime, you cannot see any of the graphics on the steering wheel switches. How am I supposed to know what button does what? How am I supposed to control the cruise control settings if I am pushing the wrong buttons. At night they are illuminated so I can see them better, but during the day the graphics are basically invisible. I'm thinking this is only an issue on the Calligraphy Night trim levels. This has been an issues since we picked up the vehicle.

The driver's side seat belt does not buckle when it is cold outside. It takes several attempts for it to latch.

My rear moon roof just shattered from the side out, it shattered glass all over my 2 year olds car seat and all over the rear of the car. There is a huge hole in the moon roof.

Since around the 1000-mile mark, I have been having an issue sporadically we are when I am breaking and going over either a pothole, an entrance to a driveway, railroad tracks, or in general slowing down toward a stop sign going under approximately 15 miles an hour the entire car loses control and starts shaking. The ABS system or something similar is kicking in at the wrong times and it is perilous and can cause an accident as you have no control over the braking anymore for a few seconds. The entire car shakes in the front end, including feeling it through the brake pedal as well as the steering wheel. I have brought the vehicle many times to my local Hyundai dealership and have been told there is no issue and everything is operating according to how it should when I took the head of their maintenance shop out for a ride and replicated the issue I was told that it is operating normally and despite many people having the same issue online he was told by their back and " Tech line team" to say this is operating normally. Hyundai needs to be held accountable for these dangerous cars as it is only a matter of time before someone loses their life when they cannot control their vehicles braking power during such an incident.

When driving over bumps, potholes, or railroad tracks with the breaks being pressed, the brakes would pulsate and causing vehicle to stop at a further distance. Due to taking longer time to slow down and stop, I almost hit another vehicle in front of me.

The contact rented a 2024 Hyundai Palisade. The contact stated that while the vehicle was in park(P), she exited the vehicle and proceeded to the rear of the vehicle. The contact stated that while attempting to open the rear latch, the vehicle started rolling backward. During the incident, an occupant who is the contact's daughter jumped out of the vehicle to assist the contact with attempting to stop the vehicle. A 4-month-old child was in the vehicle during the failure. The vehicle collided with a vehicle and was scratched and then collided with the mirror on another vehicle where it came to a stop. The contact sustained knee and leg inquires. The contact was pending a doctor's appointment. A police report was filed. The manufacturer was notified of the failure. The failure mileage was unknown.

Dealership made several repairs at no cost to me that minimized the issue but issue still present. Car is leased. There were NO weights on rear tires, weights had to be installed. Brakes feel as if being pushed upward when driving over rough road surface. Gas pedal vibrating when driving over rough surface. And feels as if bottom of vehicle or something under is dragging. Please help - I have 3 children one of whom is in wheelchair. Safety is a priority. Thank you.

The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 24V106000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the vehicle needed to remain at the dealer until the remedy was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

I was driving in a shopping center parking lot and approaching a stop sign. As I was breaking and approaching the sign, I had to drive over a series of small potholes. As I went over the potholes, it seems the cars ABS system was engaged, and the car began to shake very dramatically, creating a more dangerous situation than needed to be. It seems others have had this problem as well, as I found online forums describing similar experiences driving over small rocks and bumps. It makes it harder to stop the vehicle before getting in the middle of oncoming traffic. There were no warning lamps or beeps to tell me ABS was engaged--it just started happening and only stopped when I pumped the breaks. I have not brought this up to the dealer yet and this issue has not been inspected yet, but I will be following up with the dealer as this is a brand new car. This is a link to a forum where others have experiences similar issues: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

HIGH AMOUNT OF OIL CONSUMPTION....CURRENTLY, THE VEHICLE HAS 2340 MILES ON IT AND HAVE ALREADY HAD TO ADD 4 QUARTS OF OIL.... JUST CHECKED OIL AGAIN AND HAVE TO ADD 2 QUARTS...THAT IS 6 QUARTS UNDER 3000 MILES.....

Driving down highway and heard a loud bang. We pulled over to inspect the car and nothing was found. We pulled back the sunroof shade and the sunroof was shattered.

Each time the vehicle is driven the transmission will slip out of gear when trying to shift and send the engine rpm into a rev. During this vehicle stops accelerating and feels as if it is completely in neutral. Finally the transmission will slam into gear jostling the occupants. This happens when the engine attempts to shift around 15,20,25 and 40 mph. Once the transmission slipped out of gear on a shift, lost acceleration, and then slammed to a halt as if shifting into park. The vehicle was moving at 15 mph when this occurred and the vehicle came to a complete stop. I have taken the vehicle into the dealers service department to be told they cannot duplicate the issue. Each time when I get the vehicle back it immediate starts slipping out of gear on shifts again. I have recorded the issue numerous times but have been unable to get the dealer to accept there is an issue.

I bought a new 2024 hyundai palisade. They advertise it being capable of driving the car with digital key app. But it’s a hit or a miss. The other day it unlocked the door with the digital key, but when I tried to start the car, it would keep asking me to have the key. This is an unreliable way and should either be fixed or not used.

I like how tesla has created an audible and visual clue to know when the Assistive functions enable, engage and they disengage. With this hyundai, there is a steering Icon, that lights up in the instrument cluster, that we should search to confirm its engaged, and then when it disengages, it just disappears without any warining or notification that the driver is in control.

The low beam headlights are a safely issue with the 2024 Palisade. The low beams on mine are downright dangerous. 1. They are dim. They don't illuminate the pavement adequately. 2. The low beam light projection is too short, and the cutoff line is too severe. Coming over a hill or around a curve, the low beams don't illuminate the outside curb nor telephone poles which are located on the outside curbline. I own a late model Subaru Outback and a late model BMW. Both of those cars have terrific LED headlights that give bright light and effective focus. I otherwise like my 2024 Hyundai, but I would not have bought it if I had known about the deficient headlights. My next car likely won't be a Hyundai if my research reveals the problem has not been properly fixed.

When braking on an uneven surface, the anti-lock braking system will sometimes kick in, causing the car to shake and not deliver the stopping power the driver expects. I've nearly rear ended multiple people and have glided out into intersections before. Typically happens when leaving parking lots, coming to 4 way stops, or pulling into driveways. I've also had the emergency braking system kick in on a few occasions while this happened. You lose all ability to maneuver the vehicle when this happens. I've had the dealership look at this multiple times only to tell me that it's my driving habits causing the ABS to initiate. A simple search online shows that lots of 2024 Palisade owners are reporting similar issues. I do not believe Hyundai understands how to fix this issue yet.

Multiple problems since purchasing brand new 2024 Hyundai Palisade Calligraphy Edition last November. Within the first 2 weeks we experienced electrical problems and the entire dashboard add monitor had to be replaced. 2nd- recall on the engine and was replaced, recall issued in February and was never notified, only found out in August when taken in for complimentary service oil change. 3rd- engine light came on 1 week later. 4. Paint was damaged and mirror was cracked while at dealership. 5. Condensation in both headlights. 6. 2nd cracked windshield since purchase. 6. The driver side window does not roll up all the way. I absolutely do not feel safe in this car with my children and elderly parents. First and Last Hyundai. Nothing but constant problems. The dealership was fraudulent in the mileage the brand new car had- 500. Was not given any purchase paperwork and we paid cash for car.

I had a flat tire with 1000 miles on the vehicle. I lowered the spare tire and retrieved the jack from the trunk. I placed the jack under the proper spot on the vehicle. I raised the jack and the threaded rod on the jack bent. When this happened I could no longer raise or lower the vehicle.I called AAA and they came out to replace the tire. At this point the jack is useless and Hyundai said it is a Courtesy that I have the Jack

The low beam headlights have a very short range, followed a severe cutoff line. There is total darkness beyond the cutoff line. These headlights are dangerous, especially on curves,

When I hit any kind of bump in the road while braking my brakes go soft and malfunction. It happens daily. Every time I brake and come in contact with any rough surface.

Driving down cobblestone street approximately 15mph came to a stop sign and when pressing the brakes the abs kicked in nd the whole front end was shaking. I have never in 35yrs of driving have had this happen on a cobblestone street.

The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at various speeds, the Forward Collision Avoidance system erroneously activated causing the vehicle to abruptly stop. During the failure there were no other vehicles or objects nearby. Additionally, while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. The cause of the failure was not yet determined. In addition, while making left turns there was a popping sound coming from the front of the vehicle. The vehicle was taken to the local dealer who diagnosed and determined that the front differential was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 250.

The transmission failed at under 800 miles on this new vehicle. Each gear shift in the transmission was substantially extended and the vehicle would jerk when sitting into gear. You could hear/feel the engine revving while only accelerating slightly. When entering the highway, the vehicle's extended shift caused a very slow and delayed acceleration, requiring other drivers to change lanes or rapidly slow down to avoid a collision. The Hyundai dealer confirmed the transmission issue, and submitted a warranty claim to Hyundai which was approved. The vehicle is currently pending repair. There were no warning lamps or messages. I have several videos showing the problem, but can not attach them.