NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2024 Hyundai Palisade. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
In two instances overbthe last week, my wife has experienced her antilock brake system (ABS) initiating on dry, flat, asphalt pavement. The ABS deployment was obviously unexpected and caused the vehicle to shake abruptly and kept the vehicle from coming to a stop as quickly ad it should have. There seems to be an issue with the ABS system and is causing dangerous situations on the roadway.
Seems the ABS system kicks in when it really should not. Just driving slowly and hitting a pothole and or going over a speed bump or something similar while braking will cause the ABS system to kick on and make the vehicle go further before actually stopping. This happened multiple times and two times I almost hit someone due to the ABS coming on and not stopping my vehicle in time. The vehicle will shake a bit and make a loud noise when this happened. The vehicle has been inspected and was told it is working as intended. Which I find hard to believe. Our Subaru does not do this. No warning lights are on. It is just a very unsafe thing to happen.
Issues where the breaks are ineffective. Usually at slower speeds going over brick road, uneven surface. Told hyundai about first incident when they did oil change on December 27th (at which time it had occurred twice) and they stated no issues with breaks. Has happened now more often (averaging one time a month or more). Took my vehicle in again on May 20th, 2025, they said they couldn't replicate the issue so I went back to the dealership on May 21st, 2025 and did a ride with a tech where we got the issue to trigger multiple times. Dealership had not provided an update until a few minutes ago. They stated they called their tech service line and that "they could not advise them on a repair" - service manager said that's the first time he's heard that and the car is with his manager and who will be trying to call their local area rep. Said if they cannot advise on a repair, it may not be an approved under warranty repair.
On three seperate occasuions while going over small bumps in the road and braking at the same time, the car will automatically release the brakes and coast over the bumps. Each time I was apporaching stopped vehicles at stop lights. I was within inches of hitting them each time.
Shaking and not braking at slow speeds going on bumpy roads. It happened a several times to me, once almost entered the crossing, this is not normal.
The driver seatbelt has come unlatched while driving on 3 occasions over the past month, which is how long I have owned the vehicle. I will be driving normally and the seatbelt just pops open. No pressure is being applied to the belt or the buckle at the time it pops open.
While braking at lower speed over non smooth road, my brakes jam up and I can not brake. My car drifted right into an intersection and grateful no cars were coming. Has happened multiple times.
I was pulling into my driveway [XXX] when I engaged the brake pedal pushing it fully down to stop behind my other vehicle. The antilock brake system seemed to turn on and the car did not stop. The steering wheel started shaking violently and the car went forward another 10-15 feet and I crashed into my other car, all while the brake pedal was completely down. We brought the car in to the dealership, Ettleson Hyundai in Countryside, IL, where they could not reproduce the event. They changed out the main governor of the ABS system anyway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was leaving my neighborhood approaching a stop sign going 15-20 mph and started to apply the brakes. It was a little bumpy and maybe very light gravel. (Clear weather, dry road) The car suddenly and unusually applied the brakes repeatedly (I felt it through the pedal). It actually took the car longer to stop than normally it would have (I drive this route every day). It defintely was unusual, caught me off guard, and could have been worse as I ultimately stopped much closer than normal to a 45 mile an hour 2 lane road. My husband was with me in the car, and he mentioned he recalled a similar experience several months ago.
When driving over slightly uneven terrain the brakes malfunction and don't work. I start feeling a vibrating and rattling and the car just doesn't stop when braking. There are many reports of this issue online. Yesterday I was involved in an accident because of this and that I god I didn't hit a person only a car and no one was seriously injured
The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 24V106000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue and informed the contact that a second notice would be mailed parts became available. The contact stated that a case was opened after inquiring about a buy back. The contact had not experienced a failure. Parts distribution disconnect.
See attached document for complaint.
Antilock braking system has issues. On two separate occasions when stopping at an intersection with significant potholes the car shook and wouldn't come to a stop no matter how hard the brake was depressed. It would not come to a stop and had to take foot off the brake and press down hard again for it to respond.
When braking lightly between 10-20MPH, the ABS will activate if I hit a small bump or pothole. Something as simple as pulling into my driveway will cause the ABS to activate. On one occasion, I was driving through a gas station parking lot, lightly pressed on the brakes to slow down over a rough patch of concrete and the ABS came on. The car behaved as though I was braking on ice. This is incredibly dangerous and Hyundai has been unable to diagnose the issue and unwilling to present any viable options.
The car exhibited an inability to effectively brake in a very common situation (braking when traveling at low speeds on slightly bumpy ground). I was approaching the end of our driveway and started to apply the brakes as I passed over some slightly bumpy ground asphalt. The car lurched forward repeatedly as the brakes were applied, bouncing forward in spurts rather than stopping and taking twice as long to stop than it should have; I was a couple of feet from entering the roadway despite beginning to break with plenty of time to stop.
I was going fairly slow, about 25. Approached a stop sign and my vehicle began shaking uncontrollably and I could not stop. Ended up going through the stop sign and it stopped abruptly. This could have been a deadly scenario. This is not the first time it has happened but not to this extend. Also the rear collision warning does not always work! I backed into a dumpster at work and now have thousands of dollars to repair my back hatch. I feel UNSAFE in this vehicle and driving my three year old son around in it!
When the brakes are applied on uneven road at slow speeds, the brake pulse violently but does not stop. This creates a very dangerous situation. This happened several times and when my daughter was driving the car, came within an inch of rear ending someone. I had a 2021 Palisades Calligraphy which we drove on the same roads and this was never an issue.
Hyundai Service for Malfunction 8-10-24 Took New 2024 Palisade to Hallmark Hyundai Service Dept. for issue with handling On 4 different occasions while driving out of a parking garage at Centennial Medical Center in Nashville TN, going approximately 5 MPH or so, the front wheels started moving back and forth very violently. Steering wheel shaking with violent wheel movement. I held the steering wheel Firmly and slammed the brakes. Shaking stopped. This happened on 3 different occasions. The forth occasion happened while pulling into a parking area at Centennial Park, Nashville TN. I hit a small pot hole and the same activity occurred while driving 10-15MPH. I held the steering wheel Firmly and Firmly applied the brakes to make it stop the shaking. Reported the incident to Hallmark Hyundai on 8-7-24. Nicole set me an appointment for 8-10-24 at 8am for immediate inspection and to make sure everything was still “tight”. After meeting with the technician, her immediate comment was that this is called a “Death Wobble”. They ran a full diagnostic and found no codes. They want me to bring the vehicle back and keep it and perform tests and more inspection for this may be the first report of such dangerous activity. They think it could be the driving assist system, abs, suspension issues, etc.??? The technician stated that the “Death Wobble” happened to her once while traveling at a speed of 60MPH. I asked if this could happen at any traveling speed, the answer was YES!!!!
The front passenger side seatbelt buckle holder stopped working randomly after driving in our 2024 Hyundai Palisade which is 2 months old. It worked correctly on a 5 minute ride. And when we got back into the car the red “Press” button was stuck in a recessed position. My wife could not buckle her seatbelt. It would not stay in. There was nothing dropped into the buckle receiver and it was taken to the dealership and a new buckle receiver has been ordered. This is extremely dangerous and I have lost all confidence in the seat belt buckles throughout the vehicle. I have small children, and I’m glad we were on a short drive and did not get into an accident where my wife could have been ejected from the car from a faulty seatbelt.
When going approximately 15mph on a brick road when approaching a stop sign I began breaking and the breaks malfunctioned. The breaks began almost pulsating like the ABS was kicking on. I was unable to stop my vehicle and had to turn onto the upcoming road. Luckily no other vehicles were present or this would have caused an accident.
I bought this car 7/23/2024 and on 7/28/24 I noticed my coolant was almost empty after looking under the hood. I filled it myself and I took it back to the dealer to have it checked. They said everything was fine. Told myself I would just keep an eye on it. 8/11/2024 checked again and it went from full line to low line. Took it back to dealership and they check it out again but explained coolant does fluctuate. Decided to keep an eye on it again because they say everything is fine. Today 8/26/24 checked my coolant again and it was completely empty! Not one drop of pink fluid was in the coolant container. Taking it back to the dealership AGAIN! We will see what happens this time.
When driving at slow rate of speed, the "Check Forward Safety System" and "Check Side Safety System' lights will come on spontaneously and will turn off after a few moments and/or if I shut the vehicle off and turn it back on. This happened another time when I was parked in the vehicle where the lights came on spontaneously.
The car will continue driving forward when pressing the break pedal when you try to stop on uneven pavement, potholes, broken roads etc, I nearly rear ended a car with my entire family in the car including my kids also a 2 year old, since the car refused to simply stopped and I was going between 10-15mph, ABS is very sensitive and it kicks in when it shouldn't making it extremely dangerous for a family hauler vehicle, this has to be investigated as there are 1000's of reports with the same issue and Hyundai refuses to fix this issue, issue a recall ASAP!!!
The vehicle fails to break when going over potholes, bumps in the road, uneven pavement nearly rear ending other vehicles, it's extremely dangerous for a family hauler vehicle!
Possible ABS malfunctioningg/ sensitivity. This is the 3rd incident that occurred and I had this vehicle for less than a month. ABS kicks in while slowing down to stop at a stop sign; the car/ steering wheel shakes vigorously. It disengage my brakes causing the vehicle to take a longer distance to stop. This is concerning as half of the vehicle was in the middle of a busy street and my family safety is at risk.
ABS activating for no reason while braking in perfect driving conditions and not allowing the vehicle to come to a stop as needed. The first incident caused me to slide through a stop sign narrowly avoiding other traffic, and the second incident almost caused me to rear end the vehicle in front on me. This is apparently a known issue with Hyundai and needs to be addressed ASAP!
Three times in the last month, the vehicle has failed to stop within a normal distance when brakes are applied. All 3 of these occurred when slowing the vehicle with the brakes at slow speeds on rough surfaces. The front of the car bounces, the brake pedal vibrates rapidly and the brakes release. Even though brake pedal pressure is applied at a normal door pressure, the car doesn’t slow down and will continue forward potentially entering an intersection or hitting the car in front of it. When brake pressure is increased pressing extremely hard on the pedal, the car stops very abruptly.
Braking system. While driving at low speed (15mph and under) the brakes malfunction, the car shakes, and it takes about twice as long to stop. It may be an issue with the ABS system, but I’m unsure. Roads were clear and not uneven. Thankful there were no cars or pedestrians in front of me.
When driving the car began to shake severely and lost all braking ability. The only reason we stopped was the Anton front end collision slammed us to a stop. My mom and children were in the car at the time, if there was no car infront of us we would not have stopped and would have ended up in an intersection and could have been tboned or if we going faster anti front end collision would not have been able to stop us and would could have been injured or worse ! The car has been brought in twice to two seperate Hyundai dealerships for diagnosis, they were unable to diagnosis anything.
I have a 2024 Hyundai Pallisade and have had the brakes not work properly three separate times. After one time I had my husband drive when I needed to drive the kids because it scared me so much. After two weeks I started driving it again full time and the brakes locked up again and I slid and couldn't stop. I had Hatchett Hyundai take the car for weeks and it never happened for them they said. I got it back for a couple days and while driving on a non bumpy and non rocky road after exiting the highway I almost got in a catastrophic wreck because the brakes locked up and I almost slammed into the car in front of me. I had to veer into another lane to the right as the whole car was shaking and would not brake. I immediately called Hatchett Hyundai and said I was not comfortable driving the car and would never get in it again because of what happened. They have said they've never heard of this and cannot do anything without getting it to happen again. I have found multiple things online about people having the exact same issue. It is horrible and scary that they are avoiding the issue and putting lives at risk.
The brakes stop working intermittently. The dealership started it's a known issue but there hasn't been a recall and the is buying they can do. There is no warning when this happens, they just stop working. My wife actually went through an intersection- luckily the were no cars in the intersection.
The anti-lock brake system engaged on a dry road while trying to stop at a light. The braking distance increased dramatically with very little control of the vehicle and almost caused an accident rear-ending the car ahead of me with kids in car.
I was approaching an intersection and it was a red light. There were rumble divets on the road to notify drivers to slow down. When attempting to break at 20mph, the brakes appeared to lock up and I couldn’t slow down despite applying constant pressure to the brakes. I nearly hit the car in front of me and it was very dangerous. I’ve never felt that before in a car and feel Hyundai needs to address the ABS system.
Windshield cracked with no provocation. Car was parked on driveway when we noticed at least a 6 inch long crack. Car parked in garage overnight and the crack is now about 18 inches. We have about 1500 miles on this car went to Hyundai and they could care less. I have read that others have had this issue also. Not sure if the windshield was put in correctly.
I had this issue many times over the last couple of months. Every time the vehicle passes a pot hole or significant bump the brakes lock and I can't brake. No matter how hard I hit on it. This has caused many dangerous where I was unable to brake and almost hit another vehicle. It seems like the anti locking mechanisms or anti skid mechanism kick in and lock the brakes. I can hear a vibrating sound from beneath the car.
I was driving on a bit uneven surface, a temporary bridge, at low speed ~25mph. I pressed brakes to stop but the car started shaking and didnt stop as the brakes completely froze. I could have rammed into the car in front. I quickly released the brakes and pressed again with full force in fraction of a second and it somehow worked this time. It was a very scary experience with me and my family in car. This bridge was on a river and could have had catastrophic results for me any my family. This is a very serious safety issue. I see a lot of complaints from Palisade owners facing this issue online.
WHEN BRAKING ON BUMPY ROAD THE BRAKES DO NOT STOP THE CAR AND CAR BEGINS TO SHAKE VIOLENTLY AND IT STOPS ABRUPTLY AFTER MOVING SEVERAL FEET. CAR IS AT RISK OF HITTING A PEDESTRIAN CROSSING IN FRONT OF CAR. DEALER REPLACED ONE STRUT THE BELIEVED WAS CAUSING THE PROBLEM. PROBLEM PERSISTED AND DEALER SAID THEY COULDN'T REPLICATE SO THEY WILL NOT REPLACE THE 2ND STRUT. SEEMS LIKE THE SOLUTION IS REPLACING THE STRUT BUT DEALER WILL NOT REPLACE AT NO COST. THIS IS A SAFETY HAZARD. NOT SURE IF THE STRUT IS THE SOLUTION OR IF ANTILOCK BRAKE SYSTEM IS FAULTY.
When the brakes are applied while in low speeds and you are driving on rough pavement or you hit a bump in the road the car skids and won't come to a stop. It feels like the ABS has kicked in. There are a few brick roads in my town. In just one block when I stop it will skid almost completely through the stop sign. I have to brake almost halfway before I get to the stop sign. The other day I was driving in the middle of town going around 25 mph and went to stop at a stoplight. My car hit a patch of rough pavement and skidded almost into the back of the car in front of me. I have only had my Palisade for a few months and the paint is chipping terribly. I have the night edition and 2 weeks after having it there were tons of chips in the grill. I do not live on gravel nor do I travel on gravel often. This should not be happening this soon. Why is there not a protectant applied? Why is my paint chipping so soon?
Approximately 4 months after purchasing our 2024 Hyundai Palisade Calligraphy we started experiencing a serious steering issue. When driving slow while making turns, either right or left whether going forward or reverse the steering wheel intermittently abruptly stops mid turn and locks with a big bang. It forces me to apply the breaks because I cannot complete the turn. After about 10-15 secs the steering wheel releases with a loud pop, and spins the opposite direction in which I’m trying to turn, leaving the wheels one way and the steering the other. At that point I’m able to regain control of the steering wheel and continue my turn and start driving but on many occasions it has caused me to almost be T-boned by other vehicles when this happens at an intersection or or hit from behind. We have taken the Vehicle to 3 different Hyundai service centers in 2 different states in the last 23 months. All claim they’re not able to replicate the issue and to bring it back if it continues which we have. It’s currently in service and has been for 2 1/2 weeks. They informed me that they plan on replacing the steering column but it’s unknown if this will fix the issue. I may still have the same issues which will further put my family at risk of harm or death if it continues and we are hit.
Car doesn't brake as expected over uneven surfaces (pot holes, speed bumps, divots) at low speeds (under 10 miles per hour). Instead of the car braking the ABS system kicks in causing a rumble and the car to continue to travel forward at it's current speed. This in turn causes the driver to engage the brake completely to get the car to stop before rear ending a vehicle in front or proceeding past stop signs, red lights, and entering cross traffic.
At a low speed coming to a stop sign on an uneven paved road the steering wheel shook and the brake pedal pulsed. I was unable to stop the vehicle in a timely manner. The outside conditions were normal and the pavement was dry. Luckily there was not a vehicle or pedestrian in front of me or I likely would have ran into them. It scared me and my daughter that was in the car with me.
Low speeds going over any uneven surface even slightly uneven causes the abs brakes to kick in and the car car shakes and unable to stop the car. Had happened multiple times this time I almost crashed into the car in front of me going 6mph because my brakes didnt let me stop and the road was fine just a a couple breaks in the pavement
While braking, hitting a bump causes the ABS to engage and disengage repeatedly causing a violent shaking in the brake pedal and steering wheel. The brake pedal goes soft and the issue was only stopped by pushing the brake pedal to the floor with extra force.
I just had my 5th occurrence with my new 2024 Hyundai Palisade where while braking at a slow speed, my abs kicked in and wouldn’t stop my car despite pushing the brake to the floor. Finally it abruptly stopped. In all situations, the road surfaces seemed to be slightly uneven or slightly bumpy. Each time this happened, I was traveling very slow and no faster than 10 mph. I’ve had my car for 2+ months and now has happened 5 times. This past time, I missed rear ending a vehicle in front of me because abs was aggressively pulsating but not stopping until almost hitting the vehicle in front of me.
While driving and approaching a stop, the vehicle would not stop when gradually pressing on the brake. The only way to stop the vehicle was to SLAM on the brake. When I would brake entering a parking lot, the vehicle would continue and would not slow down as I applied pressure on the brake until I slammed the brake.
When driving at low speeds over bumpy roads or obstacles like train tracks, seems like the ABS activates and the brake pedal turns very hard to press and the car wouldn't brake unless pushed very hard as the car keeps moving forward, not stopping. It's happened at least 4 times in 2 months. Braking capacity diminishes by 90% in those few seconds and if you don't know how to act and press the brake as hard as you can, the car won't stop.
Two times my car has lost its ability to break, and when I try to break it feels like the break pedal was very hard to push down. The car was very lurchy but finally came to a stop when the breaks finally engaged. The feeling is like when you press on the breaks when you are sliding on ice. This leads me to wonder if it has something to do with the ABS system. The first time this happened I was pulling into a parking lot only going less than 10 mph. The 2nd time I was pulling out of a parking lot (again probably going 5-7 mph) onto a busy road and they failed to work. I almost ran into oncoming traffic and was very scared. I do not feel safe driving the car and had it towed back to the dealer. It is currently in the shop there.
After I purchased within a month I was approaching a parking spot and I applied brakes. They wouldn’t press down and the car start jumping forward. I pressed hard and the car would not stop and I hit a curb and it finally stopped. Second time: Approaching a stop sign I went over an un even are in the asphalt and the car jumped forward and I applied brakes and it jumped around and would not stop. I took to purchasing dealership and told them and showed them online issues others were having. They gave a rental for a week and called and said to come and get the car they could not duplicate the issue. I told them I was afraid and didn’t want to hit someone or a person. They said unless they could duplicate there was nothing they could do. I changed dealerships and plan to take to them for the issue. It has happened to me on a dirt road approaching the entrance to make a turn. I am making sure before I take back that I can have someone ride with me and show them. I don’t want them telling me they cannot duplicate again. It is very scary and if a pedestrian was in front of me I have no control of the car when this happens.
There have been many times when driving, specifically over bumpy ground, but it has also happened over smooth/dry ground, where it feels like the anti-lock brakes suddenly kick in when they are not supposed to causing an inability to brake. You have to take your foot off the brake and brake again. This has caused several close calls of rear-ending someone or running through a stop sign or light. You must be keenly aware that this sudden braking inability/shaking of car, etc may happen and there always needs to be a lot of room in front of you. I mentioned it to the dealer, they noted there was nothing they can do but that they have reported it to Hyundai and Hyundai is aware and they have had other complaints. It has not been reproduced or inspected by anyone else at this time. I have not had any warning lamps or messages.
This complaint is in regards to RECALL 255 TO ADDRESS A CONDITION INVOLVING THE ENGINE VALVE SPRING(S). Hyundai leased us a Palisade under this recall without informing us about the recall until after we had signed the lease paperwork. We were told there was a stop sale on the car when we went to pick it up the next day and we were not allowed to drive it off the lot. We have been without our car for over 9 weeks due to Hyundai not resolving this recall in a timely manner. No definitive update has been provided on when this recall will be resolved and when we will get our leased car.