2009 Hyundai Santa Fe Air Bags & Restraints Problems

On January 16,2025 I was driving my Hyundai Santa Fe on the freeway with my three children when the automatic brake system suddenly failed, causing me to lose control of the vehicle. As a result, we spun off the road, and the vehicle flipped four times, causing us multiple injuries. Additionally, due to a known recall involving the failure of the airbag deployment system, the airbags did not deploy during the crash. These combined defects caused me and my children to suffer significant injuries, including broken cervical spine. Broken thoracic spine and Broken Sternum. My daughter has a fractured spine and sternum. And both my sons have serious bruising and head trauma. Both the automatic brake system and the airbag system on this vehicle are part of existing recalls issued by Hyundai Motors. These failures directly contributed to the severity of our accident and the injuries we sustained

******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS REQUESTED BY THE CONSUMER THAT THEY WISH TO HAVE IT REMOVED DUE TO COMING TO A CONCLUSION WITH THE DEALER*DJR ******* DELETE VOQ *******

Air bag light on by itself without any incident.

My vehicle shows diagnostic scan codes consistent with recalls that do include my vehicle's year, make, model, and trim, but does not include my VIN. I would like to have this safety hazard resolved, and it seems to me to be the responsibility of the maker.

SLOWED DOWN TO PULL INTO PARKING SPOT AND SUDDENLY CAR PICKED UP SPEED AND CRASH THROUGH A VACANT STORE FRONT. CAR STOPPED AFTER HITTING A WALL AND MOVED WHAT EVER WAS ON THE OTHER SIDE OF THE WALL. AIR BAGS DID NOT DEPLOY DRIVER OF CAR WAS SHAKEN UP BUT NO PHYSICAL INJURIES. CAR DAMAGED TOWED TO JUNK YARD AND INSURER TOTALED VEHICLE.

THE AIR BAG LIGHT STAYS ON WHILE DRIVING. UNKNOWN CAUSE OF THE PROBLEM. RECALL WAS DONE PRIOR TO BUYING THE CAR TO MY KNOWLEDGE. BUT I ASSUME THAT THE PART WENT OUT AGAIN.

I WAS COMING FROM FOOD SHOPPING, ON AUGUST, 26, 2019 AND WAS TRYING TO LEAVE OUT MY PARKING SPOT. WHILE ME BACKING OUT, MY VEHICLE ACCELERATED BACKWARD AND WHILE I TRIED TO STOP MY VEHICLE IT TAPPED INTO A LIGHT POLE. I WAS TRYING TO GET MY SELF OUT OF THIS WEIRD SITUATION. I SWITCHED GEARS TO PARK MY CAR, AND MY CAR ACCELERATED FORWARD SLAMMING INTO A BRICK WALL AND ALSO RUBBING AGAINST IT. MY CAR THEN SLOWLY STARTED TO BACK UP NOT EVEN LETTING ME BE ABLE TO BREAK OR SWITCH GEARS. FOR THE LAST TIME IT ACCELERATED FORWARD SIDE SWIPING A LADY CAR AND HITTING THE BRICK WALL AGAIN. MY AIR BAGS DID NOT GO OFF, LEAVING ME WITH AN CONCUSSION AND ALSO SEVER NECK AND HEAD PAIN. THIS ALL HAPPEN SO SUDDENLY AND RANDOMLY. I BARELY REMEMBERED WHAT HAPPENED UNTIL SEEING A VIDEO OFF OF THE CAMERA AT A NEAR BY GAS STATION. THIS SITUATION WENT FROM SOMETHING WEIRD HAPPENING INTO A VERY DANGEROUS AND SCARY SITUATION. I CONTACTED NATIONAL CONSUMERS AFFAIRS HYUNDAI MOTOR VEHICLE, BECAUSE MY CAR HAD BEEN TOTALED, I WAS LEFT WITH HOSPITAL BILLS AND ALSO MY INSURANCE MAY GO UP, BECAUSE OF THE WHOLE SITUATIONS. I THOUGHT I WOULD HAVE CAME TO SOME CLOSURE WHEN IT CAME TO THEM HELPING ME OUT WITH MY SITUATION, BUT THEY TOLD ME THEY CAN'T FIND NOTHING WRONG WITH MY CAR AND THERE WAS NO DEFECT OR ANYTHING. AFTER SENDING THESE PEOPLE PICTURES, THE VIDEO, AND EVEN PROOF OF ME GOING TO THE HOSPITAL MORE THAN ONCE,THEY MADE ME FEEL LIKE THIS WAS ALL MY FAULT. I SPOKE TO A "PRIVATE" CONTRACTOR FROM HYUNDAI THAT WAS SUPPOSED TO LOOK INTO MY CAR AND ALSO A SPECIALIST THAT DIDN'T WANT TO GIVE ME HIS LAST NAME WHILE LOOKING INTO MY CASE. ALSO A LADY FROM HYUNDAI CALLED ME FROM A PRIVATE NUMBER FROM THE COMPANY. THIS ALL SEEM SO WEIRD TO ME AS IF THEY WERE SCAMMING ME WHEN IT CAME TO A SERIOUS SITUATION LIKE THIS. I FEEL LIKE HYUNDAI IS RUNNING FAKE INVESTIGATIONS. I'M HOPING NHTSA DO SOMETHING ASAP.

THE AIR BAG LIGHT CAME ON MY CONSOLE 2 DAYS AGO. I TOOK IT TO A MECHANIC WHO RAN A DIAGNOSTIC ON IT AND CONCLUDED IT WAS THE OCCUPANT CLASSIFICATION SYSTEM (OCS). I FOUND OUT THERE WAS A RECALL ON 07/25/2012 RECAL NUMBER 12V354000 FOR THIS EXACT PROBLEM. HOWEVER, I WAS NOT THE OWNER AT THAT TIME. I CALLED 2 HYUNDAI DEALERSHIPS NEARBY - COUNTRYSIDE AND ST. PETERSBURG, FL WHO BOTH TOLD ME THEY COULD NOT FIND ANY OPEN RECALLS UNDER MY VIN NUMBER. THIS IS UNACCEPTABLE. HYUNDAI NEEDS TO ACCEPT ALL CHARGES FOR THE COST TO REPAIR THIS ISSUE AND IT SHOULD BE COVERED UNDER THE RECALL. AS OF NOW I AM DRIVING A VEHICLE THAT IS UNSAFE BECAUSE HYUNDAI WILL NOT HONOR MY VEHICLE!!!

AIR BAG SENSOR. AIR BAG LIGHT ON DASH IS ILLUMINATED. MECHANIC STATED NEEDS TO BE REPLACED. UNSURE IF AIR BAGS WILL DEPLOY OR NOT.

THE VEHICLE WAS STATIONARY STOPPED IN A LINE OF TRAFFIC ON AN EXIT RAMP. ANOTHER VEHICLE, TRAVELING AT HIGH SPEED, FAILED TO NOTICE TRAFFIC WAS STOPPED AND STRUCK MY VEHICLE FROM BEHIND. THE FORCE OF THE IMPACT CAUSED HEAVY DAMAGE TO MY REAR BUMPER, BENT THE FRAME AND CRUMPLED THE REAR PASSENGER SIDE QUARTER PANEL, ETC. IT ALSO LAUNCHED MY VEHICLE DIAGONALLY INTO THE GUARD RAIL CAUSING HEAVY DAMAGE TO MY FRONT BUMPER AND DRIVER SIDE QUARTER PANEL, ETC. THE IMPACT LAUNCHED ME FORWARD AND MY FACE SMASHED INTO THE STEERING WHEEL, BREAKING MY NOSE, INJURING MY EYE SOCKET, CAUSING A CONCUSSION AND WHIPLASH IN MY NECK. I WAS WEARING MY SEAT BELT. THE AIR BAGS NEVER DEPLOYED. HAD THE AIRBAGS DEPLOYED, IT MAY HAVE SAVED MY FACE AND PREVENTING OTHER INJURIES.

AIR BAG LIGHT ON DASHBOARD WILL NOT GO OFF.

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. EVERY TIME THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE PASSENGER SEAT HAD AN AIR BAG SENSOR FAILURE AND THE ENTIRE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

AIR BAG LIGHT STAYS ILLUMINATED ON DASHBOARD AND DOES NOT GO OFF.CODE READ 1490B WHICH IS THE OCCUPANCY SENSOR.APPARENTLY THE 2007 AND 2008 HYUNDAI SANTA FE HAS BEEN RECALLED FOR SAME PROBLEM BUT NOT THE 2009 HYUNDAI SANTA FE YET. DEALERSHIP IN LACROSSE WISCONSIN SAID THEY WOULD HAVE TO ORDER A WHOLE.NEW SEAT AT A COST OF $2000.VEHICLE HAS NEVER BEEN IN AN ACCIDENT.HYUNDAI SHOULD HAVE TO FIX FOR FREE. THIS MUST BE A MANUFACTURER DEFECT. UNSAFE TO DRIVE AS NOW I DON'T KNOW IF MY AIRBAG WILL DEPLOY IF I'M AM IN AN ACCIDENT. IS IT POSSIBLE THIS MODEL YEAR MIGHT ALSO BE RECALLED. SOUNDS LIKE SAME PROBLEM AS PREVIOUS YEARS. A $2000 REPAIR IS RIDICULOUS!

DRIVER AND PASSENGER FRONT SEAT BELT BUCKLES HAVE BECOME VERY DIFFICULT TO OPEN. HYUNDAI DEALERSHIP AGREED THAT THE SEAT BELTS SHOULD BE REPLACED, HOWEVER HYUNDAI DID NOT AGREE TO PAYING FOR REPLACEMENT. I BELIEVE THAT THE SEAT BELT BUCKLES ARE DEFECTIVE AND A SAFETY HAZARD. I THINK THAT THEY ARE DEFECTIVE FOR HAVING FAILED WHEN THE VEHICLE IS STILL BELOW 60,000 MILES. I THINK THAT THEY ARE A SAFETY HAZARD BECAUSE IF WE WERE IN AN ACCIDENT, I AM NOT SURE WHETHER WE COULD GET OUT OF THE VEHICLE. BBB WOULD NOT TAKE OUR CASE IN ARBITRATION SINCE THE VEHICLE IS OUT OF THE 5 YEAR AUTO MANUFACTURER BUMP-TO-BUMPER WARRANTY. I BELIEVE THAT HYUNDAI SHOULD REIMBURSE US FOR THE REPLACEMENT OF OUR SEAT BELTS.

AIRBAG LIGHT CONTINUOUSLY ON. NEVER HAD A PROBLEM BEFORE. HAVE BEEN IN AN ACCIDENT BUT CLEARED. CAR WAS PUT BACK TOGETHER AND NOT ON A SALVAGE TITLE. FUEL PUMP SENSORS ARE AT FAULT. NEED TO REPLACE FUEL PUMP SENSORS. ALL FAULT CODES APPEAR WHEN VEHICLE IS NOT IN MOTION.

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,200.

THE PASSENGER SIDE AIR BAG SENSOR (OCS) REMAINS IN THE OFF POSITION WHEN MY SMALL STATURE WIFE (5 FT 98 LBS) RIDES IN THE PASSENGER SEAT. THIS IS A MAJOR SAFETY CONCERN THAT I WOULD LIKE HYUNDAI TO CORRECT. I READ THAT SOME 2009 SANTA FE MODELS HAD A RECALL DUE TO THIS EXACT ISSUE (RECALL CAMPAIGN 105) BUT MINE MODEL DOES NOT SEEM TO BE INCLUDED. I AM NOT SURE WHY BUT SINCE MY 2009 SANTA FE HAS THE SAME PROBLEM AS THE RECALL ADDRESSED. THIS HAS BEEN A PROBLEM SINCE WE PURCHASED THE VEHICLE IN 2009. OUR LOCAL DEALERSHIP TOLD US THAT THERE IS NOTHING THEY COULD DO. NOW I SEE ON THE NHTSA WEBSITE THAT HYUNDAI CAN UPDATE THE OCS CLASSIFICATION SOFTWARE. I BELIEVE HYUNDAI SHOULD UPDATE MY VEHICLE'S SOFTWARE AT NO CHARGE.

ONE MORNING THE AIR BAG LIGHT CAME ON. WE HAVE HAD THE CAR 18 MONTHS WITH A NEW CAR WARRANTY BECAUSE OF MILEAGE 72,000 WHEN WE BOUGHT IT. TOOK TO DEALER AND IT WAS A BAD CLOCK SPRING WHICH CONTROLS THE AIR BAG. IF IT RETURNS SAYS THE AIR BAG NEEDS TO BE REPLACED $450 AND NOT COVERED UNDER BUMPER BUMPER WARRANTY . CAR WAS IN THE GARAGE. DID NOT BUMP ANYTHING, NO ACCIDENT.

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTE FE. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

WE WERE REARENDED BY A LARGE PICKUP TRUCK THAT WAS TRAVELLING AT A HIGH RATE OF SPEED AND THE DRIVER DID NOT APPLY HIS BRAKES. WE WERE STRUCK WHILE ATTEMPTING AND MAKING A RIGHT TURN, SPUN AROUND CLOCKWISE AND FLIPPED ON OUR TOP, TOTALLY DEMOLISHING OUR CAR. OUR CONCERN: THE AIRBAG SYSTEM DID NOT ENGAGE RESULTING IN INJURIES REQUIRING IMMEDIATE TRANSPORTATION FOR HOSPITALIZATION FOR THE DRIVER AND PASSENGER. THE ACCIDENT OCCURRED ON A PAVED, RURAL-TYPE STREET WITH LITTLE TRAFFIC PRESENT. THE DRIVER HAS A BROKEN NECK, MULTIPLE INJURIES INCLUDING A CLOSED HEAD CONCUSSION.