2009 Hyundai Santa Fe Complaint Log

Vehicle will suddenly shutdown in the middle of the road. This could easily have caused a crash at any time. Several batteries have been replaced due to alternator not charging the battery. Then the battery has to be jumped for emergencies. I have taken the car in for repairs of the recall twice. I was told that the front end would come off and parts would have to be replaced because of the age of my vehicle they would not fit again. I need a solution to this problem.

[XXX] We took out Stanta Fe to the Hyundia Dealership in Columbia, TN 38401. The installed a new rover cover gasket left and service kit. The purpose was to stop oil from leaking into the alternator. I would like to point out we did not see any visible signs of the gasket was leaking. We had our regular scheduled oil change in Feb of 2025 and no report of an oil leak. We had a service event at the end of June 2025 and were told there was a visible leak was present and appeared to be about 3 months old. We took it back to the dealership and reported the recall issue was occurring. This was 7/25 and just outside of a year. The stated it would not be covered under warranty/recall now. I called and complain to Hyundia corporate. Waited 2 weeks to say it would be taken care of by the dealership. Called them today to arrange for bring the car in but they had no record of what I was told by Hyundia corporate. I believe this breaking faith w the whole recall process with the NTSB. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am writing to document a troubling interaction at one of the Hyundai service locations regarding a known recall on my 2009 Hyundai Santa Fe (166,000 miles). This vehicle is affected by Recall Campaign Number 103 (valve cover gasket may leak and cause alternator failure and electrical fire risk). The issue is publicly documented by NHTSA and Hyundai, and my vehicle has experienced exactly the problems outlined — two alternator failures and two batteries killed. When my vehicle was brought to Hyundai of Metairie, located at 5969 Veterans Memorial Boulevard, Metairie, Louisiana, the service receptionist stated before even inspecting the car that it “may not be covered” because the alternator is aftermarket. This was said immediately upon drop-off, which I believe is inappropriate and concerning. We dropped it off Friday evening before the Saturday, May 31, 2025 morning scheduled inspection. As you are aware, federal law requires manufacturers to complete recall repairs at no cost, regardless of vehicle ownership history or whether a part has been replaced with an aftermarket component — especially when the replacement occurred due to a known safety defect. The alternator was not modified; it was replaced after multiple failures that align precisely with the recall’s described risk. I respectfully request that: The vehicle be inspected promptly and fairly. The recall be honored and completed at no charge, as required. Hyundai ensure that dealership employees are not preemptively discouraging customers from rightful recall services with misinformation or dismissive attitudes. I have already filed a complaint with Hyundai Corporate office this morning and intend to follow up with a phone call when offices resume usual business hours. Thank you in advance for your time. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Leak coolant and oil

On January 16,2025 I was driving my Hyundai Santa Fe on the freeway with my three children when the automatic brake system suddenly failed, causing me to lose control of the vehicle. As a result, we spun off the road, and the vehicle flipped four times, causing us multiple injuries. Additionally, due to a known recall involving the failure of the airbag deployment system, the airbags did not deploy during the crash. These combined defects caused me and my children to suffer significant injuries, including broken cervical spine. Broken thoracic spine and Broken Sternum. My daughter has a fractured spine and sternum. And both my sons have serious bruising and head trauma. Both the automatic brake system and the airbag system on this vehicle are part of existing recalls issued by Hyundai Motors. These failures directly contributed to the severity of our accident and the injuries we sustained

This vehicle Dies while driving it I have to put in neutral and restart. I am afraid that I am going to be hurt or someone else is.

The closed recall of the brake light failing to illuminate has returned and I’m not sure of my future steps in getting it fixed. The Hyundai repair website mentions it as completed in 2014, when I did not have the car. At random, my driver tail light will not illuminate whilst braking. It has recurred repeatedly, so I’ve put the incident as the most recent time it happened.

The contact owns a 2009 Hyundai Santa Fe. The contact stated that while the vehicle was at an independent mechanic for an oil change, she was informed that oil was leaking onto the alternator. The contact stated that the vehicle had previously been repaired under Service Campaign 976 (Cylinder Head Cover Oil Leak Repair With Oil Protector Install And Alternator Voltage Test), with the valve cover replaced twice; however, the failure persisted. The vehicle was then taken to the dealer, who related the failure to Service Campaign 976 and determined that the valve cover needed to be replaced for the third time. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 136,000.

vehicle will randomly shutoff. example coming off the interstate and off the exit ramp and accelerating into traffic vehicle with completly die, no power steering or power brakes. after pulling off the road the vehicle will restart and run normally. may not happen again for several weeks. dealer had performed recalls and cannot duplicate issue

I bought my 2009 Hyundai Santa Fe brand new and have been the sole owner. It has been garaged the entire time. It has 145,000 miles and I have kept it washed and maintained regularly. The last couple of times I have taken it in for repairs, the mechanic has told me that the frame is rusting badly to the point that it is a safety issue. In the event of a crash the frame could buckle.

The contact owns a 2009 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 13V113000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

1.) Throttle Control failure, and is available for inspection 2.) My and the public saftey was put in risk, as I lost control of the vehicle an almost had an accident, and could have hit another vehicle or person or building. 3.) The problem has not occured again other than the multiple times on 10/10/2023. The problem has not been confirmed by a dealer or independent service center. I had O'Reilly Auto Parts check for failure codes on 10/10/2023 and found none. 4.) The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. 5.) There were no warning lamps, messages or other symptoms of the problem prior to the failure. The next morning when I started the vehicle the "Cruise" lamp was on. While idling in heavy traffic, vehicle throttle began over revving with my foot on the brake, I was not using Cruise Control, I had not used Cruise Control for over a week. I did not see the Cruise indicator on. I had to push hard on the Brake to keep the vehicle from lurching forward, I almost could not keep the vehicle from ramming the car in front of me. I pulled off of SR 32 in Eastgate, OH into a parking lot and it did it again, I put the vehicle in park and turned off the ignition. After a minute I started the vehicle again and it did it again, I turned off the ignition and waited longer. I started the vehicle again and within an hour, vehicle did it again in Covington, KY, I had to pull into a Motel parking lot and stomp on the Brake and throw the vehicle into Park with Throttle Running away. I turned the Ignition off and waited. Vehicle then acted normally.

2009 Hyundai Sante Fe Mileage as of 9/16/2023 145608 I took the vehicle there on Saturday, 9/16/2023 to have the oil changed. I always bring my own oil and filter, so I only have to pay for the labor. Each time, I do this, the mechanic always over fill the oil. The manual book indicates that it should be 5 ½ quarts, and they use the entire 6 quarts, which overfills the oil. Also normal, the dealership checks the vehicle out for possible issues. This time I had a note indicating that “Inspection is due in the end of November, the frame is rusted and will not pass inspection most like not repairable.“ They provided two (2) pictures as well that I will attach to this document. In 2017, there was a recall where they sprayed the undercarriage for rust. However, the car had been rusting almost immediately since I purchased it. I feel that the metal that was used on the frame is inferior, and can not stand the climate in the United States? [XXX] , the service advisor advised me that normal moisture, mother nature would make the car rust. I can understand this to a certain point, but not to the point that the car is not repairable any longer. I still have 7 years, or 54000 miles left on the warranty from Colonial Hyundai. Bottom line the car has been rusting for some time, and several mechanics around here have advised me that Hyundai vehicles overall are known to rust. I have had to replace the front arms and a few other things on the vehicle. I don’t drive the car that much especially in bad weather because I work from home since 2020. In addition, I get my car washed every week, and more often if there is bad weather and there is lots of salt on the road. However, in PA, there has not been many bad winters over the last few years. The frame is rusty – then the entire car is not safe to drive, hence not passing inspection, and most likely it is not repairable, which concerns me. How many other people are in this same boat? Car is available to look INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am having a serious issue with my car that mechanics are unable to figure out. On multiple occasions, while driving at low speed in preparation for making a turn, my car has completely shut off, making it impossible for me to steer, brake or accelerate. I lost all control of my vehicle. I noticed the ‘check engine’ and ‘battery’ lights illuminated each time, but this information, along with incident descriptions, has proven less than helpful when I’ve taken it into a shop for inspection/repair as mechanics have been unable to reproduce the event or to accurately identify the problem. This has happened on the road (at intersections and once at a traffic circle) and on two occasions while I had a passenger in the vehicle with me. I currently have my vehicle back in an auto shop because it happened most recently about a week ago. However, since the problem has yet to be successfully identified and since I feel as though this is a serious safety issue that could impact others with the same type of vehicle, I am filing this official complaint.

Took my car in for repair because I was told that my power steering pump and gaskets were bad. Upon further investigation it wasn’t neither. It was the power steering hose that goes from the power steering to the racket pinion. Both of the hoses had holes in them and were rusted out. Here Hyundai upgraded the power steering pump because of problems and I was never notified about the upgrade and you cannot purchase the hoses needed you have to purchase a whole new power steering pump that I don’t need. The airbag light is on and I couldn’t even order the airbag it was on back order when asked. The seat belt on the right passenger side in the back will not lock in place due to I don’t know what. Campaign 947 the under body corrosion treatment didn’t protect what it was suppose to causing my frame and control arms to go bad. I have had to replace upper and lower ball joints more than 4-5 times since I purchase this vehicle new from the dealership.

My kids and I were going to town one afternoon and I started to smell gas coming from the air vents the gas smell was very strong I opened the hood and could see that it was wet I touched the spot and smelled it and it was fuel.i was worried about driving home with my children in the car so I called my brother he came looked and tracked down the issue and the fuel leak was coming from the front fuel rail.i had never heard of a fuel rail going out on a vehicle before so calling around to parts stores and auto parts recycling places to get it fixed and no one will sale me one they have all told me to take it to dealership.please help it's the only vehicle my children and i have.

My 2009 Santa Fe's paint is peeling in large portions. It started on the driver's side door right below the window and has continued to crack and bubble all the way down the door. There has been no safety issues as of yet, but it will be a safety issue if I am driving and pieces or chunks of the paint fly off. If pieces or chunks fly off and land on my or another driver's windshield and blocks the ability of our vision it could be very dangerous and potentially cause an accident. I am not talking about little chips of paint here and there, I am talking about large size chunks. I know that I am not the only person who is having this issue, there are hundreds of people having this same issue and why there has not been a recall for this yet is blowing my mind. What is Hyundai waiting for a accident, a fatality? This is something that they need to make right, we work hard and when we purchase a vehicle for a lot of money and we take care of it so it will last us a long time and then the paint starts peeling all over the place and makes it look horrible not to mention it will begin to rust, how does Hyundai not feel obligated to fix it and make it right?

Frame rails have rusted through with big holes showing! I did bring it to dealer in 2017 for campaign 947 for rust issues. I brought it to dealer about 2 weeks ago to see if they could put it on the hoist to see if vehicle is safe to drive but was told they don't look for rust. I have a claim number with Hyundai but haven't heard back in over a week. I am a 1 owner on this vehicle. I have always kept good care on this vehicle. I don't think this vehicle is safe to drive. The whole car could buckle while I am driving down the road!

While I was driving home, I went to make a turn and I heard a cracking noise and it felt like the steering wheel went one way and the frame was going the opposite way. I drove very slowly to a service station and when they looked at it they said they couldn't believe I drove the car without getting into an accident, they said the car was undrivable because the frame broke, They went on to say it was due to rust. I'm a 2nd owner and when I called the Hyundai corporate Headquarters they informed me there was a recall #947 Santa Fe underbody corrosion. I was told I should've received the recall when I received the new registration, I never received the recall, where do I stand with getting my car repaired, is Hyundai responsible to do the repair, I left a message with the service group at the dealership and haven't received a response yet.

******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS REQUESTED BY THE CONSUMER THAT THEY WISH TO HAVE IT REMOVED DUE TO COMING TO A CONCLUSION WITH THE DEALER*DJR ******* DELETE VOQ *******

Paint is peeling/delaminating off the car in chunks - from the roof and the hood. Paint peeled off of the hood in a large chunk while I was driving, and got stuck on the windshield & caught up on the wipers while in use. This damaged the wipers and created a dangerous situation, as it blocked my vision while driving. The paint peels off and flies off the car in chunks and can land on another car windshield as well and block their view. I brought the car to the dealer years ago when the paint first starting peeling, and was told it was just past the warranty and there was nothing they could do. I read online that there was a class action suit on this exact issue and it has been a problem for many, many years and Hyundai continues to manufacture this paint despite being aware of the problem. I contacted Hyundai corporate to report this issue, and they said there is nothing they can do. So I have decided to report the issue to warn other drivers, as the last chunk that peeled off became a safety hazard. Note: Car was only used occasionally, has very low mileage, and is garaged for a portion of the year. The paint should not be in this condition - it is defective. I paid extra for this particular pearl white paint when I purchased the car new - it was an upgrade, presented as self-healing paint.

Pulling into driveway. Car engine accelerated suddenly. Was just coasting in. The car wouldn't stop. Hit front of a home. The engine sounded like a race car.

The vehicle brakes would trigger randomly which is clearly extremely unsafe on: [XXX] [XXX] [XXX] which Triple A can validate. The main issue was the vehicle did not pull a code and since the happened randomly without warning there was no way to get this issue repaired. I called the dealership twice. The dealership recommended I call Hyundai customer relations which did nothing because the car was not under warranty and would not even work with me, even though this issue was extremely dangerous The second time this happened almost caused a vehicle pileup, because it happened on the highway when the brakes where triggered. Luckily I was able to get off of the highway with my brakes engaged, which was obviously not good for the vehicle. The last time this happened on [XXX] is when the master cylinder blew costing us $1,703.22. I called Hyundai they assigned me to 3 different case workers because the first 2 were extremely rude as if I did something wrong and were not empathetic to the seriousness of the situation. Leanna was the new case manager. She wanted me to provide all of the receipts and everything that would be relevant. After an exhausting back and forth for months in which they were clearly trying to dissuade me from taking action they simply rejected any assistance and gave me a silly $50 gift card. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle's check engine light came on and the fuel gauge shows "E". I did an OBD scan and it shows the fuel sending unit has issues. The gauge will work intermittently and the check engine light will go away. Further reviews from others show the same issues with their vehicle with each needing a bad sending unit replaced.

I was decelarating after going highway speed on the highway and the car stalled electrical still worked but braking power steering acceleation all stopped working and engine lights turned on and esc and other lights i retarted the car and no engine lights turned on i went to my mechanic he said it dosnt show on diagnostics so he cant fix it this is just one incident its happend numerous times and it almost caused accident its dangerous and must be dealt with right away

2 times within 2 months vehicle was driving less than 50 mph slowing to turn right and everything died. Engine stopped. All dash lights dark. No power steering or brakes. Do I need to detail the hazard involved? The car was started again immediately and ran great, as it was before and after.

January 2022, I had to have the car towed to the dealership after the car came to an abrupt stop in the middle of driving. Once at the dealership, it was determined that oil leakage from the engine had coated the alternator. I researched this to only discover Service Campaign SB-100058931-4495 (08/15/2015) had alerted dealerships to cylinder head gasket and alternator challenges as described in Campaign 15-01-031 (July 2015). Also referenced was Service Campaign 936. I had not received a notice from my dealer, nor had the 17-point "inspection" revealed this problem any service in the last 6.5 years since the Hyundai alert. This week, 08/09/2022, I drove to the dealership after two days of calling. Eight calls - no answer. I requested the service director (Mr. Matt) look at a video showing smoke rising from the engine compartment after a 30 minute drive and ask him to look at the engine area where oil spray has returned. I am concerned about driving the vehicle for fear of fire hazard, particularly since I must make a 12-hour roundtrip drive next weekend. I was assured there was not fire hazard or safety issue to be concerned about and was scheduled for the next available service appt on August 31, 2022. I drove the car this morning 17 miles and the engine compartment again was releasing visible smoking oil fumes. Apparently, this repair needs to be done again to ensure the engine gasket problem (likely caused by the different metals used on the bolts and screws through the engine block causing the components to loosen) needs to be completed again....under the original Bulletin. I have read the filings and it appears some vehicles have required the service repair up to 3 times. I expect the labor and parts to be covered. In the meantime, rest assured I have plans to rent a vehicle for that long required drive. The dealer has refused to provide any assistance with the loaner. Terrible service. No fire hazard? Really?

Previously I taken my car in to be serviced June 6th 2022 due to two recalls at 110 stopwatch switch and the 947 underbody corrosion after leaving the service area it is now August 8th my abs and ESC light is illuminating at the same time and yesterday I called the dealership to schedule an appointment that is not until October 4th however when I pushed on the brakes yesterday it made a funny sound and it was hard for me to stop I'm confused if the dealership fix this why I'm having issues a month and a half later and it is important for my safety that this vehicle is running correctly as I have children and kids that commute in the car or ride with me everyday I'm afraid to continue to drive it however I need to get back and forth to work so I'm hoping the dealership provides a rental car until my appointment

Air bag light on by itself without any incident.

The driver's side sun visor randomly falls out of the connection in the ceiling and then dangles from the electrical cord that operates the light in the visor above the mirror. When this happens it completely obstructs the driver's view of the roadway as the visor is now swaying back and forth in front of the driver's face & the driver must take one hand off the steering wheel to move the visor out of the way to see the roadway. It takes two hands to actually shove the electrical wire and visor arm back up into the ceiling. This issue not only happens when the visor is in the down (in use) position & when it is down and swung to the side to block the side window but it also happens when the visor in not in use and is just clipped up. The ceiling connection piece falls down on the left side then too...thankfully because the visor is not in use, the right hand clip secures that side in place so only half of the driver's view is obstructed. This happens without any warning - you're driving along and suddenly the visor has fallen in front of your face. It is manufacturer defect in the small plastic piece that goes from the arm of the visor up into the ceiling. There is a very small plastic tip that is broken - that tip is the only thing that keeps the visor post secured in the ceiling. When you unscrew the visor attachment that goes into the ceiling the broken piece is right there. The electrical wires go thru it so it's still in there. I have replaced my visor once already and the same piece broke off of the new visor after a couple years. My vehicle has not been inspected by anyone but there are many reports on the Hyundai forum about this visor issue. Hyundai is aware of this cheap plastic defect as they issued recalls on the sun visors on other models but not on the Sante Fe. They have also changed to a newer visor connection piece on their newer model cars. A recall should be issued for the Sante Fe so that the visors can be replaced w/ an updated version.

(Service brakes, hydraulic, exterior lighting, Recall started in 4-1-2013, Recall #13V113000. Car was brought to authorized dealer on the same occasion as mentioned below and told the vehicle did not need that repair performed.) (Air bags : Frontal Sensor/Control module, Recall started 7-24-2012, Recall #12V354000.Car was nbrought to authorized retailer and told Hyundai no longer makes the part in order to resolve this issue.) There are 5-6 different lights, all of which are mentioned for the recalls as stated above and seems to be a solvable issue. I just don't want to learn one day that my husbands cruise control did not disengage and he collided head on full speed. Hyundai needs to to start producing the part in order to fix the cars or recall them all together for fear of multiple lawsuits. Photo evidence of dash lights and screenshots of recalls can be provided upon request.

Alternator failed Due to valve gasket leaking, Hyundai issued a recall during time vehicle was in probate, I did not receive notification and had the valve gasket, manifold gasket, and alternator replaced. In June 30, 2022, When I learned the recall had been issued I filed for reimbursement of repair costs, Approximately $1900. The reimbursement claim was transferred to warrant department. The claim was transferred to claim reimbursement 8/29/2022, I received an email stating it would be 3-4 weeks for reimbursement. I called 9/29 and was informed it would be 120 days from submission date, On 12/6 additional information was needed. I was not notified, and saw the status changed, and called for update on 12/13. I submitted the same day. On 12/22, I received the repayment notification, but not the amount. I called on the phone for 4 hours for amount $727.74 breakdown missing $410 of labor costs.

Passenger front and driver side rear door handle breaking off. Normal pulls have cause the handle to come in hand.

Hi, so my mechanic checked my vehicle and my the subframe is Rusting and it’s unsafe to drive the vehicle. The vehicle only have 93k miles. I have pictures and proof about the rusted subframe. Hope to hear from you back because I really need vehicle to go to my job and now this is unsafe to drive.

My vehicle shows diagnostic scan codes consistent with recalls that do include my vehicle's year, make, model, and trim, but does not include my VIN. I would like to have this safety hazard resolved, and it seems to me to be the responsibility of the maker.

2009 Hyundai Santa Fe Stalls out/DEATH TRAP, occasionally with no warning, seem to be when going up or down hills usually with quarter tank of gas approx. Possibly when decelerating. We have replaced both fuel pumps and it was ok for a while. The other day I was going down steep hill and it quit, i coasted to bottom and tried at least 10 times to restart. A DEATH TRAP for people, i had cars flying up on me almost rear ending me even thou I had my emergency flashers were on and my arm out the window flagging then around. I let car sit still a few minutes and it finally cracked. I started looking online for solutions but found many 2009 Santa Fe's have this problem. I called Hyundai and no Recall. I have already spend over $500 trying to repair this. I do see settlement against Hyundai for this problem on other years. They seem to know it is a problem but are not fixing unless forced. Please help.

While exiting highway, decelerating but still going mid-range speed (about 40 mph), car stalled and all power was lost. Could no longer control direction and almost slammed into median the first time (two days ago) and today, almost slammed into oncoming traffic.

SLOWED DOWN TO PULL INTO PARKING SPOT AND SUDDENLY CAR PICKED UP SPEED AND CRASH THROUGH A VACANT STORE FRONT. CAR STOPPED AFTER HITTING A WALL AND MOVED WHAT EVER WAS ON THE OTHER SIDE OF THE WALL. AIR BAGS DID NOT DEPLOY DRIVER OF CAR WAS SHAKEN UP BUT NO PHYSICAL INJURIES. CAR DAMAGED TOWED TO JUNK YARD AND INSURER TOTALED VEHICLE.

This has happened on more than one occasion. My car will suddenly try to stop and then it will accelerate really fast. I am not commanding it to do so with my foot. IT is very scary. then my car will just go cold.. The dash lights will all light up, blink on and off and then it leaves me stranded. I have to turn the vehicle off and sit there for a little before it will ignite again. It did this in the Publix parking lot as I was pulling into a spot to park and I almost hit a person walking by. It is like somebody has control of my vehicle and is accelerating and braking. [XXX] [XXX] Thank you for your attention to this matter INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

While driving on the interstate, I approached my exit. As I am slowing down, the engine shuts off and steering becomes very hard. I quickly shifted into neutral to restart the car to avoid a crash. There were no warning lights on the dash before shutting down. I immediately took it to a mechanic to see what the problem was. He said he saw none. This has been going on since September 2020 and it is happening more than one time a day. Since then, I have taken it to 4 other mechanics who have all told me that they don't see any problems. I take chances everyday not knowing when the car will shut down on me while driving because this is my only vehicle that I just bought in April of 2020. This is a very serious problem that should've been looked into.

THE FUEL GAGE IS BROKEN, IT READS EMPTY WHEN FULL. THE ABS LIGHT CAME ON AND TOOK IT IN TO FIX IT. $400.00 LATER IT WAS FIXED. NOW I HEAR CLINKING SOUND FROM ENGINE. I THINK THE PISTONS RINGS ARE BAD. I'VE READ OTHER SIMILAR COMPLAINTS ABOUT THIS VEHICLE. NHTSA NEEDS TO INVESTIGATE!

THE AIR BAG LIGHT STAYS ON WHILE DRIVING. UNKNOWN CAUSE OF THE PROBLEM. RECALL WAS DONE PRIOR TO BUYING THE CAR TO MY KNOWLEDGE. BUT I ASSUME THAT THE PART WENT OUT AGAIN.

MY GAS GAGE STARTED TO WORK IMPROPERLY. I TOOK IT TO A MECHANIC I TRUST. HE TOLD ME THE FUEL PUMP SENDERS WERE BAD. AFTER HE REMOVED THEM HE CALLED ME TO TELL ME I WAS LUCKY MY VEHICLE DIDN'T CATCH FIRE OR BLOW UP! ONE SENDER HAS INSULATION BROKEN AND THE WIRE IS EXPOSED. HE ALSO FOUND THAT AN INTERNAL WIRE WAS EVEN WORST. THE PROTECTIVE CONNECTOR WAS GONE! THAT LEFT THOSE WIRES WITH NO PROTECTION. THEY SHOW SIGNS OF BAD CORROSION ON BOTH THE WIRES AND THE TERMINALS. THEY APPEAR TO MAYBE EVEN HAVE SHORTED OUT. THEY ARE BLACK AND A RUST ORANGE COLOR. THEY ARE ALSO PITTED. I CONTACTED HYUNDAI. THEY DIDN'T SEEM TO CARE. THEY WERE MORE CONCERNED THAT I HADN'T BROUGHT MY CAR TO A DEALER FOR OVER FIVE YEARS. I EXPLAINED THAT TWO DIFFERENT DEALERSHIPS HERE IN MIAMI HAD CHEATED ME AND TREATED ME BADLY. THE REPRESENTATIVE WAS TRYING TO INSIST IF I HAD BROUGHT MY VEHICLE IN THEY WOULD HAVE DISCOVERED THE PROBLEM SOONER. THAT IS JUST NOT TRUE. THEY ONLY WAY TO OBSERVE THIS PROBLEM WAS TO PHYSICALLY REMOVE THE BACKSEAT AND OPEN THE FLOOR TO EXPOSE THE GAS TANK AND THEN REMOVE THE PUMP! THEY WILL NOT DO ANYTHING! I HAVE THE FEELING THAT THEY WON'T EVEN REPORT THIS TO THEIR OWN COMPANY OR TO YOU. I STILL HAVE THE PARTS. THEY WERE ALSO NOT INTERESTED IN SEEING THEM OR PICTURES. THEY JUST DON'T CARE! WHAT IF MY CAR CAUGHT FIRE? WHAT IF THE FUMES IGNITED? ANYONE IN THE BACKSEAT WOULD HAVE BEEN EITHER KILLED OR INJURED!

TWO TIMES MY CAR HAS STALLED WHILE DRIVING, ONE AT 10 MPH AND ONE AT 20 MPH. THERE ARE NO SIGNS THAT THE CAR IS GOING TO STALL. HAVE NO LIGHTS, BRAKES, STEERING, CAN'T EVEN USE HAZARD LIGHTS.

RANDOMLY HESITATES AND THEN STALLS WHILE DRIVING.

MY VEHICLE WAS TAKEN FOR AN OIL CHANGE AT ETD SERVICE CENTER ON SATURDAY, 9/19/2020. I THEN DROVE DOWN THE PARKWAY FOR THE WEEKEND. I RETURNED SUNDAY NIGHT AND NOTICED MY OIL LIGHT WAS BLINKING WHILE STOPPED AT A LIGHT. I RETURNED TO ETD FIRST THING MONDAY MORNING 9/21/2020 WHO ADVISED THAT "IF IT HAPPENED AGAIN, BRING IT TO THE DEALER". TODAY ON 9/23/2020, THE OIL LIGHT WAS BLINKING AGAIN WHILE STOPPED AT A LIGHT AND THE VEHICLE WAS IDLING. THERE IS NO OIL LEAKING.

FILLED UP WITH GAS AND DID SOME GROCERY SHOPPING WITH MY WIFE. AFTER ABOUT 15 MINUTES, WE STARTED SMELLING STRONG FUEL COMING THROUGH AIR VENTS WHILE DRIVING AROUND. GOT HOME AND REMOVED ENGINE COVER AND SPOTTED FUEL SEEPING FROM THE FUEL RAIL ABOVE THE FUEL INJECTORS. THE FUEL RAIL TUBE IS MADE OF PLASTIC AND HAD CRACKED.

JUST BOUGHT A 2009 HYUNDAI SANTA FE. I DIDN'T EVEN MAKE IT OUT OF TOWN BEFORE IT STALLED ON ME SEVERAL TIMES. I WOULD HURRY UP PUT IN PARK AND START UP. I TOOK IT TO THE HYUNDAI DEALERSHIP AND THEY SAID THEY SEEN THIS A LOT OF TIMES BEFORE. ITS THE TIMING CHAIN AND TENSIONER. 2375 DOLLAR FIX.

The contact owns a 2009 Hyundai Santa Fe. The contact stated while driving at various speeds, the vehicle stalled. The contact stated that the failure occurred mostly while decelerating from highway speeds. The vehicle was taken to several independent mechanics to be diagnosed, but the failure could not be duplicated. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 85,000.

PURCHASED CAR NEW GARAGE KEPT WELL MAINTAINED AT DEALER. HAD A RECALL IN 2016 FOR FRAME CORROSION. I BROUGHT CAR IN AND DEALER RUST PROOFED FRAME. CONTINUED TO HAVE CAR SERVICED AND COMPLETED ALL MAINTENANCE THAT DEALER RECOMMENDED. SOME REPAIRS VERY EXPENSIVE LIKE TIMING BELT, WATER PUMP, IDLE PULLEY ETC. LAST MONTH BROUGHT CAR IN FOR TRANSMISSION EXCHANGE AND I WAS TOLD THE SIDE RAILS OF CAR ARE RUSTED THRU AND CAR IS UNSAFE TO DRIVE. THIS VEHICLE WAS SUPPOSEDLY INSPECTED EVERY TIME CAR WAS SERVICED. HYUNDAI NEVER SAID ANYTHING ABOUT RUST GETTING WORSE. I WOULD LIKE YOUR HELP HOLDING THEM ACCOUNTABLE. THEY ADMITTED TO HAVING DEFECTIVE STEEL. PLEASE HELP!!