2015 Hyundai Santa Fe Complaint Log

Was driving and it just quit with smell from under hood

My 2015 Santa Fe was known to lose oil between routine changes, and spontaneously increase rpms, and two mechanics were unable to find any reasons for this. While driving home from work, my engine began to knock, smoke, and within minutes seized. I was able to coast to the side of the busy highway, and had to arrange for a tow. Two mechanics stated the bearings were shot, though with routine maintenance and less than 90k miles, they could find no cause. When brought to a Hyundai dealership, they advised there was no warranty and they declined to offer any good faith assistance.

An engine warning light came on. The warning was for crankshaft sensor. With a couple of days the engine stopped while I was on the freeway. Barely made it to the exit s d turned right on the street when it came to a complete stop. Had it towed to Carmax as it was the place I bought it from. They said it was the engine. Took it to Hyundai waited several weeks to find out that they won’t cover it. The car has around 130,000 miles. Hyundai service manager said thos was very similar to the other Hyundai’s that are having engine trouble. The service manager said he tried his best with Hyundai and they are not going to replace the engine.

Was driving vehicle to get on high way vehicle rpm went to 4,000 an then vehicle shut down dash board lite up like Christmas tree no power had to coast to break down lane put in park an nothing no clicking nothing motor seized up sat for 6 hours waiting for tow truck an now it’s costing me $4,200 dollars out of pocket to have fixed an vehicle is just a hundred miles out of factory power Tran warranty of 100,000 miles is there anything that can be done on this at all thank you in advance..

While driving, there was a noise coming from the car on acceleration. Had been using cruise control and when canceled cruise, and accelerated- the noise became worse. Car stalled and I was able to get it to the side of the road without incident. Lucky there was no other vehicles on the road at the time. Checked the oil and level was fine and no temp issues indicated. When I tried to restart, an engine light came on the dash. Got the car home by coasting in neutral, it was only 2 blocks. Couldn't get an appt for repair for over a week. Had car towed to a repair shop and they said it was a Variable Valve Timing Solenoid. On first drive after replacing this piece- indicator light came on the dash again. Left the car where it was.

The engine is continually knocking. It has caused the powertrain system to start to fail. The interior portion of the car with electrical is malfunctioning and causing the car to lag. Many attempts have been taken to get the vehicle fixed to no avail. $1,000 just to take out the engine to diagnose the problem.

On Mothers day 2022 while driving 70 mph on I-295 in FL, my 2015 Hyundai Sante Fe 2.0 Turbo quickly reduced speed down to 38 mph without any warning. I had to quickly cross over 2 lanes of traffic to pull over before my vehicle stopped completely it was then I noticed my check engine light on. After I pull to the side I immediately place my car in park and shut off the engine. My 15 year old son asked what was going on and why did the car smell as if something was burning. This is a huge safety issue and could have caused grave damage had I not acted as quickly as I did. With the reduced speed due to engine failure another vehicle could have slammed in the back of my vehicle and or hitting another car trying to avoid a rear end collision. My car is currently at the Hyundai dealership in Jax FL. I'm realizing there is a safety recall on my vehicle as well as a lot of others. I still don't have my vehicle back and I'm waiting on Hyundai to replace my engine. Hyundai has a backlog of vehicle different models. I loved my car and wouldike it fixed in a timely manner. Hyundai made the car with issues, they have identified their issues with the recalls now they need to take ownership and repair the issues. Something has to be done about unexpected engine stalls and or failure.

Driving on a busy, 4-lane street, approaching intersection with larger road (ref: speed limits 40 & 50, respectively). Vehicle suddenly, without warning (normal temp gauge, oil pressure, etc.; check engine light off) lost all ability to accelerate. Narrowly avoided being rear-ended as a car attempted to accelerate while changing lanes. Moving with urgency (2 babies in car-seats at rear, wife at passenger, busy road with some blind spots), I put hazards on, shut the engine off, restarted, and attempted to drive. No response, still no CEL indication. 2nd attempt, shut engine off, restarted, this time shifted to low gear. Able to accelerate up to ~5-10mph and signaling to approaching vehicles with arms through window, we were able to get to a parking lot and called a tow truck. Scary situation to have zero acceleration suddenly with babies in the back on a busy street with blind spots. Towed to a certified Hyundai dealership. Been >5 months now, never received formal diagnosis (however, rec'd quote to replace the engine ILO written cause of failure--odd). Rec'd pics of the engine, told by non-technical service liaison issue was "head got stuck open, during combustion cycle, engine was burned up". This presents identical to previous Hyundai recall RE: failing connecting rod bearing(s) & oil consumption. Upon inspection, motor oil presented: (1) low & (2) copper tinted + fine silver-colored metal shavings--indicative of issue for which Hyundai Theta engine was recalled. Dealer ultimately said Hyundai would not cover and engine failure was due to improper maintenance schedule (I changed oil regularly). This is not an indictment, but resistance to formalized written diagnosis, the evidence in the engine, Hyundai & dealers refusal to cover, and life & history of vehicle (well maintained, 63K miles)--all lead me to suspect Hyundai USA is attempting to sidestep manufacturer responsibility to recall. Similar reports found--compiled a list >100 in one session.

While traveling 75 mph on the freeway, the vehicle began to violently shake. At this time, a warning message appeared that said the vehicle was performing a "system check". Another message then appeared that said to pull off the road and activate the "Blue Link". By this time, I was losing power but was able to maintain control while merging over two lanes of freeway traffic before the vehicle totally died on the side of the road. Losing all power while traveling 75 mph on a freeway created a safety issue for both myself and other drivers. I brought the vehicle to the Hyundai dealership who diagnosed an engine failure due to "misfire on number 2 cylinder, piece of valve missing". The vehicle is available for inspection at the dealership where it has been for 3 months because the manufacturer says the defect is not covered under warranty and I don't have $11,000 to replace the engine.

Daughter was driving vehicle when began hesitating on road and losing power. She also heard knocking sound coming from engine. Concerned she would get rear ended she pulled off to side of road. No engine warning lights. Had vehicle towed to dealership where upon inspection determined total engine failure.

engine bearing rod change, and crank shaft change on 127,000 miles

Summer of 2020,my engine needed to be replaced for an unknown reason, that work was done at the Herb Chambers Hyundai service department. On 4/22/2022 my car hesitated to start, it did start, I traveled about 12 miles and my engine light came on. I traveled about 3 more miles and then my car stalled in the middle of the highway, I headed to the breakdown lane very quickly. As soon as I put the car in park, the car started to smoke, I ran down the highway on foot, called 911, I turned around and my car was engulfed in flames. This whole incident went awry very quickly, about 5 minutes. I am writing in as I was offered $16000.00 as a settlement for my vehicle and all losses from Hyundai. My insurance company is offering about $1500.00 more than Hyundai. Hyundai is not even performing an inspection which was not what they communicated initially. I was told an inspection needed to be done prior to any settlement decision. Their is a known recall, I understand, recall #205, which I had not yet been notified of. I want to reiterate that no inspection on Hyundai's part was done to confirm damage/recall issue. At this point I do not have a vehicle and not in a position to buy a new car.

It appears to be a problem with all the Hyundai Santa Fe Sport. It has abs, downhill, stability control lights on at the same time. It appears to be wheel speed sensor but they do not know which one. The service manager had said it happens to be a lot of the time the rear sensor that goes out. The service manager made it seem like it happens frequently. When I check online a lot of owners appear to be having the same issue. THREE LIGHTS, ESC, DBC, and ABS warning lights turn on. I am in fear for my life, due the safety on the road if the tires would lose control!

The car was parked for about 4 hours and suddenly catches fire and reports says it was ABS anti brake system and i got my car burnt. Is there any help Hyundai can assist me.

This vehicle has the 3.3L V6 engine in it. It has a blown engine due to oil consumption. We did regular maintenance to this car, including oil regular oil changes. There was no warning lights for low oil. Engine failed while my wife was driving on the highway. We had it towed to my mechanic and he found it was 4 quarts low on oil even though it had recently had routine service. Hyundai says this is not covered under warranty - I understand that MANY other Hyundai owners of the 3.3L V6 are having the same problem. Engine has 113K miles on it.

The driver side door latch stopped working. The door cannot be opened from the inside OR the outside. This is a huge safety risk. In an emergency, not being able to exit the vehicle could put the driver and entire car at risk of injury and death. Consider having two child seats in the back, and the child locks active. This leaves one functioning door. And if this mechanism failure is systemic, consider multiple latch failures in conjunction. Multiple passengers would have extreme difficulty exiting the vehicle safely, especially in exigent circumstances.

The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated while driving approximately 35 MPH, the vehicle lost motive power and stalled. The contact depressed the accelerator pedal however, the vehicle failed to respond. The contact steered the vehicle off of the roadway safely. The contact was unable to restart the vehicle. The contact stated no warning light was illuminated. The vehicle was towed to the residence and then to a dealer. The dealer diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 194,353.

This vehicle has only 25,000 original miles on it, and I am the original owner and bought it new. In separate incidents, several months apart, first the right-front coil spring broke, with a piece falling out and nearly puncturing the right-front tire. Several months later, the same thing happened to the left-front coil spring, with the broken piece damaging a front C-V joint boot. Both incidents occurred without warning and, thankfully, happened at slow speed with no subsequent crash or accident. These failures, however, if they happened at highway speed, could have been disastrous due to causing a punctured tire, or a broken C-V joint, or by making steering/controlling the vehicle difficult. With both failures, the vehicle became hard to steer and the front suspension made loud banging sounds when trying to turn, both of which prompted me to immediately stop and have the vehicle towed. Both of the failed coil springs and associated parts were replaced by my local Hyundai dealership's service department and thy retained the replaced parts after the repairs. Hyundai did not offer to cover these defects, so my 3rd party maintenance agreement and I had to pay 100% of the repair costs.

Motor seized no warning no lights no previous issues while driving

I am the 2nd owner of my 2015 Santa Fe Sport 2.0T, having purchased it in June 2018. I had regular oil changes, the last one being done on 1/24/22 at 134K miles. Engine started knocking after that oil change, so I was driving back to the repair shop on 1/25/22 when I was unable to accelerate and I pulled off to the side of the interstate. Some warning lights flashed briefly when the acceleration started, but I wasn't able to see which ones since I was more concerned with pulling safely off the road. Towed to the closest repair shop and they advised that my engine was seized and that Hyundai had an open recall so I needed to take my car to a Hyundai dealership. I had it towed to the dealership right away, where it said for the next 6+ weeks waiting to be inspected. They finally inspected it on 3/10/22 and submitted it to Hyundai for approval to replace the engine. Hyundai came back and asked for maintenance records, which I provided on 3/15/22. Today, 3/17/22, I was told Hyundai denied my claim because I didn't bring my car in for repair as soon as the the recall was issued. I didn't know there was a recall until this happened. The only thing I received in the mail was something about a hood latch problem, but that was a different issue. Once I found out about the recall (after my engine had already seized) I did go online to look up the details and Hyundai's recall specifically said that owners can continue driving their car. So even though I didn't know about the recall, and when I did find out about the recall it said the car could continue to be driven, Hyundai won't replace the engine. I tried to call Hyundai to appeal the decision and their message said the office is closed to do scheduled maintenance. There is no option to leave a message.

The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated while driving at approximately 25 MPH, the vehicle stalled without warning. After the failure, the check engine warning light was illuminated. The vehicle was towed to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.

My car shut down while traveling at a normal speed on a freeway and I had to pull over as it slowed down. This was unsafe on a busy highway while I waited 3 hours to be towed. The car dealer service center stated a faulty connecting rod bearing failure caused the problem and requires a new engine to be installed. There were no warning lights or sounds prior to the problem. Regular maintenance was done including an oil change and filter within the 6month recommendation. The dealership said there was no oil and the engine seized.

The engine completely failed while driving on the highway. The check engine light appeared approximately 20 minutes prior to event. Vehicle was serviced regularly, Including at a hyundai dealership in July. Per our independent mechanic the engine seized up. The engine is available upon request.

Shortly after getting on the freeway the car suddenly decelerated and came to a complete stop. I was able to pull onto the shoulder just in time. The engine died and would not restart. My daughter and I were in a very dangerous situation that could have been tragic. The car was towed to a mechanic that confirmed the engine had seized and a whole new motor is needed.

While driving my car on the highway, the entire electrical system shut-down including my cruise control, GPS, radio etc. Also on this same trip, the engine completely stopped (also while on the highway). Luckily I was just turning off an exit ramp and was able to barely steer it to the side of the road. The starter light was still on, but the vehicle was completely dead. Had to punch the starter light again to turn it off and then back on again. A second incident occurred while my husband was driving my car in the city just this past week. Driving on streets (not highway driving) and the car shut down unexpectedly 4 different times: once climbing a hill; once trying to pass another driver; twice for no reason. I've taken this to the dealer since it's still covered under extended warranty but since they can't find any issues, the next time I take this in it will cost me money. Of course, since the engine completely stops, nothing is recorded with sensors or computers. Help please.

Per the Theta Engine Recall Settlement, I had the recall work performed on my 2015 Hyundai Sante Fe on August 23, 2021. Roughly in October, the oil light faded on and off on the dashboard. I pulled into the Autozone and purchased 1 Quart of engine oil. I checked the dipstick in the parking lot and added the quart to the proper fill line of the engine dipstick. On 11/11/2021, while driving my vehicle, without any warning, the engine stopped and shut the car off in traffic. The oil light, check engine light, and service light came on then went off. I attempted 5 times to restart the engine before it would run. I took it to a Midas Auto shop where the diagnostic advised the engine failed and was damaged. I had the vehicle towed to Larry H. Miller Hyundai in Peoria, AZ 85382. The diagnostics indicated that the engine failed as was due to the fact of the Theta Class Engine Recall. The mechanic, service manager, and service advisor took notes and photographs of the valve train on the engine block. They advised the vehicle engine was damaged and needed replacement. They advised they did not find any indications of lack of maintenance. The engine was low on oil as it is apparent that the engine was more likely running hot. Hyundai Motors has denied the extended warranty claim (even though the recall updates have been completed prior to the engine failure). I have appealed within the company for the replacement of the engine but Hyundai is continuing to deny the claims. The dealership has advised other customers are being denied for the same reason just due to gaps in service records even though there are no indications of wear of the engine. Hyundai has since tried to settle the claim with me for $500.00 to release the company from any liability that the HMA failed to conform the vehicle to warranty in connection fo my concerns and history repair.

On or about October 16th 2021. After leaving a resturant I was unable to restart my car. It just would not turn over. I called a tow truck thinking It was possibly the starter. The vehicle was towed to Kia, where it was purchased. Upon inspection they(mechanics) also thought it was the starter. Being that the car is under an extended warranty, they contacted the appropriate company for the coverage. However the starter was or isn't the problem, they now believe it's the engine. Mind you I have less than 100,000 miles. I was told I would possiblly incounter a cost of 900.00 for them to determine what's wrong with the vehicle? At the time of me submitting this complaint, my car has been in the repair shop for 3 months. Can you imagine my rental expenses? I"ve read through several complaints of people expressing their concerns and complaints for this same or similar problem, It appears to me that Hyundai has a problem. I"m still without a vehicle.

The contact owns a 2015 Hyundai Santa Fe. The contact stated that while driving at various speeds, the vehicle would hesitate and jerk upon the depression of the accelerator pedal. Recently, the contact stated that the vehicle would shut off without warning. The contact stated that the vehicle would immediately restart after failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

I do not know to the best of my knowledge but I do know at 80,000 miles my mechanic did a full plus and coil pack change and I’m not due for an oil change for 2000 miles but for some reason my 3rd cylinder is failing and they can’t figure it out so I’m having it taken back to the dealership.

The car stalled and reduced speed immediately from 30 mph to about 5 mph or less. it did not accelerate i had to pull over and tow to dealership. Car has a knocking noise also. this is two signs of the engine bearing and/or connecting rod bearing wear in the santa fes. Hyundai refused my claim to replace engine because the dealership could not replicate the problem. the car turned on again and drove fine according to the dealership. I do not feel safe driving the car, THIS IS A SAFETY ISSUE, IT IS NOT SAFE TO DRIVE THE CAR LIKE THIS, THE CAR COULD STALL IN THE HIGHWAY AT 70 MPH AND COULD CAUSE A CRASH HARMING MYSELF AND OTHERS. ACCORDING TO HYUNDAI WEBSITE IF CONTINUING TO DRIVE THE CAR IT COULD ALSO CAUSE A FIRE DUE TO MORE DAMAGE TO THE CONNECTING ROD. HYUNDAI NEEDS TO RECALL ALL 2015 SANTA FE VEHICLES AND REPLACE ENGINE. MY ENGINE WAS ALREADY REPLACED IN 2020 AND NOW IS HAVING PROBLEMS AGAIN.

While driving home from work on a busy highway, the vehicle engine stopped without a warning. No noises no warning lights nothing. I am fortunate that I was in traffic and no one was behind me driving the normal 50 mph speed limit or I would have been severely injured. I was able to pull the car to the side of the road. The car would not turn over when pressing the ignition switch. The car was towed to a local repair shop and they thought it to be the starter, so that was replaced. They got the car to start, but it only ran with a very loud noise coming from the engine for approximately 20 minutes. The car no longer will turn over. It has now been towed again to a local Hyundai dealership and is awaiting a diagnosis. The local repair shop called again today letting us know that they just had another Hyundai Santa Fe in for the exact same issue and they have taken that car as well to the local dealership. There was no warning light, there were no loud noises from the engine, no smoke, nothing, it just stopped while I was driving it. I have had no issues with this vehicle, we have owned it for approximately 3 years and it has just over 100,000 miles on it. Doing research it appears that many others who own a 2015 Santa Fe are reporting the same problems. I will continue to research and escalate a consumer investigation into this issue.

Passenger airbag light flashes in the instrument panel, while passenger airbag indicator shows Off in amber color when a person is seated in the passenger seat.

Owner of Colonial Hyundai-Genesis 4423 W. Lincoln Hwy. Downingtown, PA 19335 John Ashdale Jo Miller/Service Advisor August 27, 2021 Lester Glenn Auto Group 386 NJ-Route 37 Toms River, NJ 08753 Sean Savage (Service Manager) September 8, 2021 cc: TASHA National Consumer Affairs Hyundai Motor America Case # [XXX] Hyundai Corporate.or headquarter office 10550 Talbert Avenue Fountain Valley CA 92708 Fax: 714-965-5000 Subject: Engine Replacement Simply that I did sent to explain nhtsa email explain all. We are deaf we don’t t have any accommodation like hearing drivers features such as biggest luxury same vehicle we have Sante FE 2015 Nd Kona 2020 free handset on steering wheel and blue link and also mirror on star on due to communication purpose . We are in risk for no accommodation for safety needs. Where is our emergency roadside accommodation none . So free handset for on steerling wheel is purpose what avoid the police ticket. All for first class an accommodation for hearing drivers not for us that is really called unequal system On August 27, 2021.mechanic Brian Puckett 941 has replacement engine and he stated was done to go without no employer check his job. My husband was driving on way home feel so much different we thought he was completed done. Lester Glenn on 9/8/21 show facts you will see the documents. Disqualification mechanic in PA we took our risk without no accommodation if happened to break down. Main thing happened broken down no accommodation which mean this disqualification mechanic did made errors on Lester Glenn Auto Group documents. On that date of service again on 9/8/2021 remember we don’t have any. Accommodation for our deaf or hard of hearing if happened Look into this messy. My husband was driving on way home I followed him from picked up Sante fe have features we can’t use it hearing drivers get pig luxury on their hand. Something wrong later explained PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

On September 4, 2021 at approximately 11:30pm, my vehicle suffered a catastrophic engine failure while driving on a busy freeway in Southern California. There was no warning, only an immediate power lost and inability to accelerate, followed by a flashing check engine light and a chiming alert bell. My husband was driving and he was able to make it across 3 busy traffic lanes to the emergency lane. The sudden lost of power and the inability to accelerate created a significant danger on this busy freeway, California State Route 91. I believe we could have caused a significant accident on that freeway if we had not been able to pull over to the emergency lane in time. Since this incident, I learned through my own online research, that my vehicle was included in a class-action lawsuit which was settled on June 10, 2021. I purchased my vehicle used in late January 2021, and I was never informed of the danger the Theta II GDI engine in my vehicle posed. My engine was replaced under the Lifetime Warranty provided by the Settlement Agreement, however, I am very concerned that the hazards that this vehicle posed to my family was never revealed by the dealer I purchased it from or by Hyundai in the months following my purchase. I hope something can be done to warn other used car buyers at the time they purchase a vehicle involved in this this Class-Action Settlement of the dangers the engine poses.

Hyundai Santa Fe Sport 2015 was making sounds when vehicle was off. The ABS warning lights were lit on the dashboard (3 warnings in total) once car was turned on. Drove home hoping the sound would go away but it did not. Once home the sound continued without the vehicle being on. Opened the hood and listened for the location of the sound. It was the ABS module on the left. This part then caught on fire while parked and off (keys were out).

On August 12th 2021, I was driving the engine started making a knocking/tapping sound. As I accelerated it sounded like something broke off, bounced around then shot out the bottom of my vehicle. My vehicle then started to smoke and leak oil all over the road. I pulled over and turned the engine off. We found the part that flew out of the engine, it was the connector rod. It had snapped off into two pieces and shot through the oil pan after passing through the engine causing irreparable damage. There were no warning signs, no check engine or oil lights, nothing. This happened out of the blue. Our safety as well as the safety of others were put at risk not only when the part flew out of the car and could have hit another vehicle, but it almost caught fire and it could have caused an accident had we nowhere to pull off the road, as traffic was heavy that day. This vehicle has been at the Hyundai dealership since August 13th 2021. It has been inspected and determined it in deed needs a new engine, the cause was connector rod failure.

I was driving on the highway with my 3 children (I am 9 months pregnant) when we heard a loud pop from the engine, the car gave a sudden jolt and then a loud ticking sound started. The car had a hard time accelerating as I tried to pull over to a safe location. I felt my life and my family's life was in danger. The car was taken first to a mechanic where I was informed that they had several cases with the same issue from the same vehicles recently and recommended us tow it immediately to a Hyundai dealership as it was a recall issue and it was not safe to drive. We towed it to a Hyundai dealership and they informed us that it was a rod barring failure. They informed us that there was indeed an open recall for this particular issue however it was on the Santa fe 2.4 liter models and not our 3.3 liter model. They did tell us that they tried to contact Hyundai consumer affairs since it is the same issue but that Hyundai refused to extend the recall to us. I called consumer affairs directly after and explained my concerns and situation and was told there was nothing they could do about it since there was no recall on my 3.3 liter vehicle. I was given an estimate of $9-10K as a quote to fix the issue. There were no warning lights, no prior symptoms to the failure, this simply happened unexpectedly and put my family at risk.

On July 14, 2021, while the vehicle was MOVING, the cable in the spare tire hoist snapped resulting in the spare tire dropping to the ground and getting wedged between the ground and the trailer hitch. Fortunately, this occurred on a side street and the net effect was that the spare tire was partially dislodged from metal wheel and the wheel was knocked slightly out of round. Had this failure happened on the freeway, it could have been a very serious accident, perhaps even a fatality for us or other drivers on the road. This vehicle is kept in a garage, has never been used for off-roading and the spare tire has never been removed/used. Our local Hyundai service department confirmed that there was no observable indicator that would have caused this to happen. There were no noises, warning lights or symptoms prior to the cable snapping.

the remedy shown for the current recall is the same as the last recall. my vehicle was inspected as per last recall recommendation and no action was performed by the dealer. why is hyundai still using the same the same remedy as per recall 194 CUSTOMERS CAN CONTINUE DRIVING THESE VEHICLES; HOWEVER, DUE TO THE POSSIBILITY OF A FIRE ORIGINATING FROM THE ABS MODULE WHILE PARKED, HYUNDAI RECOMMENDS PARKING THESE VEHICLES OUTSIDE AND AWAY FROM STRUCTURES UNTIL THE RECALL REMEDY IS COMPLETED. HYUNDAI PLANS TO NOTIFY OWNERS TO BRING THEIR VEHICLES TO THE NEAREST HYUNDAI DEALERSHIP FOR INSPECTION OF THE ABS MODULE AND IF NECESSARY, REPLACEMENT WITH A NEW ONE. IN ADDITION TO ABS MODULE INSPECTION, THE ABS MULTI-FUSE WILL BE REPLACED WITH A REVISED ONE TO MITIGATE THE RISK OF A FIRE CAUSED BY AN INTERNAL ELECTRICAL SHORT. THE REMEDY PROCEDURE WILL BE PERFORMED AT NO CHARGE TO THE CUSTOMER. HYUNDAI WILL PROVIDE REIMBURSEMENT TO OWNERS FOR REPAIRS ACCORDING TO THE PLAN SUBMITTED TO NHTSA ON MAY 16, 2018.

The contact owned a 2015 Hyundai Santa Fe. The contact stated while driving 25 mph, when he lost control of the vehicle and multiple warning lights were illuminated. The contact stated while attempting to park on the side of the road, he saw smoke entering the AC vents. The contact and his son (front passenger) were able to exit the vehicle before it exploded. The contact stated the fire was located in the front of the vehicle. The contact stated no one was injured nor sought medical attention. The fire department was able to extinguish the fire, but was unaware if a fire report was filed. The police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle total loss. The vehicle was towed to a towing yard. The contact called the local dealer and made them aware of the failure. The manufacturer had been informed of the failure. The contact stated two days after the incident, he received notification of NHTSA Campaign Number: 21V303000 (SERVICE BRAKES, HYDRAULIC) and associated the failure with this recall. The failure mileage was approximately 117,000.

I was getting on the expressway and everything just seemed like it was on safety mode. My car gurgled, it wouldn't switch gears, the engine light kept flashing. I thought it was a transmission issue until I got it to a Firestone. They said the cylinder is missing on 2,4,6. And that there was a timing chain issue. The dealership says it sounds more like coils.... I'm experiencing all the same issues I'm reading about here. No warning, smelling something burning although no fire. The rpm kept going up at I'm giving gas but not the speed. It has 80,000. Why are only the sports models covered when there are so many cases of other models?

On 5/28/21, while driving vehicle noticed a knocking/banging when in reverse then also began when driving. Took to local Midas dealer and was told rear differential gear was broken and needed repaired. Upon further research, Midas discovered that an upgraded coupler had been replaced on other Hyundai Santa Fe's as the old coupler wasn't protecting the gear. The coupler on my vehicle was therefore not protecting the gear in the rear differential causing it to break in half. I work in a manufacturing company (Honda of America) and could not miss work due to strict attendance policies. Local Hyundai dealership could not assist me in repair asap so had no choice but to have it repaired with Midas so that it would be ready for me to drive to work on Monday. Filed case with Hyundai to ask for reimbursement since vehicle wasn't recalled for defective coupler. They advised me to take to a local Hyundai dealership to ensure work was performed properly and correct parts were used. This cost us an additional $99 on top of the $5066 for the repair. Hyundai then told us after having the local dealership look at the work performed that because we didn't have it repaired at authorized dealership they could not provide assistance. After not accepting this response, I escalated the issue and was told Hyundai Consumer Affairs would contact us. We have yet to hear from them on any type of financial help with this costly repair that was through no fault of our own. This is a truly awful customer experience with Hyundai and am pursuing for some or all financial reimbursement.

2014 Hyundai Santa Fe Limited Ultimate 3.3L Vin F 114,441 miles No prior mechanical issues, pulled out on busy highway and pushed the gas pedal to merge into traffic. Upon pushing the gas pedal the car revved high rpms but would only go 5 mph. I was afraid I was going to get rear ended so quickly pulled off the road. Pulled off the road and restarted the car, the check engine light came on and the engine was shuddering and shaking. Put car in drive and there was no power took about 300 feet to get vehicle up to 30mph. Upon driving further had smell of exhaust fumes. Took the vehicle to the Courtesy Hyundai in Tampa and awaited the diagnosis on 5/22. Initial codes P0018, P2A03, and P0088 misfires on cylinders 2,4,6. Dealer said the CVVT Timing chain and tensioners were bad. I asked if I paid the $3800 if it would remedy the concerns. They told me only way to guarantee would be to put a used motor in the car. Compression was good in the engine. Service person said for $1500 more an engine was the best bet. We agreed told them to replace at $5400. Over the next few weeks we were told the engine was on order to later find out they had never ordered the engine. This happened twice, finally they said I would have to source the engine. After numerous lies, the service tech we learned was fired. The new engine quote came back at $8700. We had two separate cases with Hyundai USA the last being #18440449. I find it odd that the dealership had 50-60 Hyundai Sports awaiting replacement engines from Hyundai, yet they could never tell me what was wrong with my vehicle. Service tech of 23 years couldn't identify the issue. We removed the vehicle from the dealership on 7/31 wasting 10 weeks for no help from Hyundai. I believe Hyundai is having the same issue with the 3.3L as they are with the 2.4L Sport models.

Leak which may cause a fire. This is second recall for same problem. I feel unsafe while driving. They say if ABS light comes on to stop immediately. Unable to park in my garage or close to the house. No incidents as of now. I do not understand why this is taking so long and we are expected to drive an unsafe vehicle. Value of car has also dropped.

ENGINE LIGHT CAME ON, ENGINE STARTED TO MAKE A RATTLING SOUND. THE SOUND GOT WORSE WHEN ACCELERATING ESPECIALLY IF I WAS ATTEMPTING TO GO UP A HILL.I TRIED TO MAKE IT TO A MECHANIC, BUT THE ENGINE DIED ON THE WAY WHILE ATTEMPTING TO MAKE IT UP A BIG HILL AND WOULD NOT RESTART. I HAD IT TOWED TO A SHOP, THEY SAID THERE WAS NO OIL IN THE CAR DESPITE THE FACT THAT WE ALWAYS HAD OUR OIL CHANGED REGULARLY. THERE WAS NO SIGN OF A LEAK. THEY HAD TO PUT THREE QUARTS IN IT JUST FOR ANYTHING TO SHOW ON THE DIPSTICK. THE SHOP THAT I TOOK IT TO DID NOT DO ENGINE REPAIR AND RECOMMENDED THAT I HAD IT TAKEN SOME PLACE TO HAVE THE ENGINE REBUILT. THEIR THEORY WAS IS THAT SOMETHING BLEW AND THAT THE OIL WAS BEING BURNED UP. IT HAPPENED SO FAST. ONE DAY I HAD A DEPENDABLE CARE THAT I LOVED. THE NEXT IT NEEDED IT'S ENGINE REPLACED. HOWEVER, I KNEW I COULD NOT AFFORD TO PAY FOR AN ENGINE TO BE REBUILT OR REPLACED. SO, I HAD TO JUST HAVE MY CAR TOWED HOME.

CAR WAS STATIONARY AND WOULD NOT START, TOWED TO DEALER AND DEALER EXPLAINED ENGINE WAS BLOWN. I SEARCHED GOOGLE FOR RECALLS AND MANY HYUNDAI SANTA FE'S BETWEEN 2013-2019 HAD RECALLS, ALTHOUGH THEY WERE SPORTS MODEL AND OURS IS NOT A SPORTS MODEL, WE BELIEVE THAT THERE WOULD BE OTHER SANTA FE NON-SPORTS MODEL WITH SAME ISSUE. HYUNDAI INFORMED US THAT IT WOULD COST $18000 FOR A NEW ENGINE, THEY WOULD COVER HALF THE COST, WE PURCHASED THE CAR FOR AROUND $21000 - THIS IS RIDICULOUS AND TAKING ADVANTAGE OF CONSUMERS. I AM WAITING FOR PAPER WORK FROM HYUNDAI WITH REPORT BUT THERE IS NO WAY I CAN PAY $9000 TO GET A NEW ENGINE. ANY ASSISTANCE ON THIS GAUGING AND POSSIBLE ISSUE THAT OTHERS HAVE ENCOUNTERED WOULD BE APPRECIATED. I DO NOT THINK THEY ARE BEING HONEST. WE ALSO BROUGHT THE CAR IN PRIOR TO 100000 MILE WARRANTY EXPIRED WITH 'CHECK ENGINE' LIGHT ON, THEY DIAGNOSE SOME SMALL MAINTENANCE HAS TO BE PERFORMED AND WE PAYED FOR THAT, WE DROVE IT HOME AND A FEW DAYS LATER 'CHECK ENGINE' LIGHT RE-APPEARED, BROUGHT IT BACK AND THEY SAID NOTHING WAS WRONG. ATTACHED ARE INVOICES FOR ABOVE REPAIRS

MECHANIC SHOP CUSTOMER PRESENTS WITH COMPLAINT OF OIL LEAK AND NO SERPENTINE BELT. IINITIAL DIAGNOSIS. CAMSHAFT SEAL AND SERPENTINE BELT UPON OPENING UP FOUND EXTENSIVE DAMAGE TO TIMING AND HEADS. DAMAGE TO CAMSHAFT, ROCKER ARMS APPEAR TO BE BURNT FROM NO LUBRICANT. APPEARS TO BE BLUNT FORCE TRAUMA THAT CAUSED BROKEN PARTS. UNLESS WE OPEN UP THE ENGINE THERE IS NO WAY TO DETERMINE THE EXTENT OF DAMAGE TO THE INTERNAL ENGINE PARTS. THE RECALLS DEMONSTRATE OVER 129,000 ENGINES RECALLED FOR HYUNDAI AND THIS APPEARS TO BE CAUSED BY ENGINE DEFECTS. PICS CRANKSHAFT SEAL INSIDE ENGINE PIECE OF SERPENTINE BELT INSIDE ENGINE ROCKER ARM BEARING DAMAGE ROCKER ARM SERPENTINE DAMAGE EMAIL MORE PICS

My car engine caught fire on 04/18/2021 and totaled my car. I just received a recall notice from Hyundai for this issue via the USPS yesterday 06/29/2021. I had only 60,000 miles and expected to own this car another 3-5 years. I am out a new car payment and this could have burned my condo down as I was 2 blocks away from it driving home and routinely park in my garage.

OUR VEHICLE HAS NEVER HAD ANY ISSUES, NO CHECK ENGINE LIGHT, NOTHING. WE WERE DRIVING ON THE HIGHWAY AT APPROXIMATELY 60MPH WHEN THERE BEGAN TO HAVE A KNOCKING, RATTLING NOISE FROM THE ENGINE. WE PULLED OVER TO CHECK IT, NO CHECK ENGINE LIGHT OR ANYTHING STILL. DROVE THE VEHICLE TO OUR REPAIR SHOP, AND ON THE WAY THERE, OUR ENGINE BLEW. STILL NO CHECK ENGINE LIGHT CAME ON. OUR VEHICLE ONLY HAD 133,000 MILES ON IT, SO OF COURSE IT'S OUT OF WARRANTY. SUCH A HUGE BURDEN. WE ARE NOW STUCK HAVING TO REPLACE THE ENGINE, WHILE OWING A CRAP TON OF MONEY ON THIS SUV.

TL* THE CONTACT OWNED A 2015 HYUNDAI SANTA FE. THE CONTACT STATED WHILE MAKING A LEFT TURN AT 5 MPH, WHEN ANOTHER VEHICLE IMPACTED THE FRONT PASSENGER WHEEL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. NO AIRBAGS DEPLOYED. THE CONTACT SUSTAINED A FRACTURED LEFT WRIST AND RIGHT SHOULDER SPRAIN AND DID NOT SEEK MEDICAL ATTENTION AT THE MOMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVABLE, THE INSURANCE COMPANY DEEMED THE VEHICLE TOTALED. THE VEHICLE WAS TOWED TO IMPOUND LOT. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,400. *DT