2020 Hyundai Santa Fe Complaint Log

I was driving out of the parking garage at work and happened to catch the oil light flicker on and then go off. I immediately drove it to an auto shop where I told them what happened. They looked at the dipstick and there was no oil showing on the dipstick. If I had just written the light off as an oddity I would have driven the car home from work (around 20 miles) and the engine could have stalled at 60mph creating a safety hazard. I have the oil changed regularly (about every 5,000 miles) and have my receipts. My car has around 80,000 miles in it and I’m the original owner. The auto shop said that I would need to take it to the dealership for an oil consumption test. I called and scheduled the appointment immediately and am in the process of having the test completed. The dealership noted a TSB for the issue on the write up and based on my research online this is not an unusual problem. Why have owners not been made aware of this issue? I don’t feel safe driving my car and am frustrated that this seems to be a known issue. There was no oil on the dipstick, no indicator that stayed on indicating an issue.

I was at a standstill waiting for oncoming traffic to pass with my foot on the brake and all of a sudden the car accelerated and the forward collision warning fail to come on and I hit a trailer because of it

The vehicle (2020 Hyundai Santa Fe, 2.0T, ~88,500 miles) experienced a sudden engine failure with no warning signs—no oil light, knocking, or overheating. After sitting overnight, the vehicle would not start and was later diagnosed by an independent repair facility as having a seized engine requiring replacement. The failure was unexpected and creates a potential safety risk, as it could have resulted in a loss of power while driving. The manufacturer has been notified but denied warranty assistance due to lack of maintenance documentation. The vehicle is currently available for inspection.

We purchased a used 2020 Hyundai Santa Fe with approximately 105,000 miles. The vehicle has had regular routine maintenance and oil changes. Around 107,000 miles, the check engine light came on and the vehicle simultaneously started running rough. It was diagnosed with a failed valve on the #3 cylinder and now needs a total engine replacement. This issue also coincided with excess oil consumption. Despite having an oil change fewer than 2000 miles earlier, the oil was almost completely gone from the engine despite not having any leaks present. This goes well beyond normal wear and tear and is indicative of a defect/design flaw.

The contact owns a 2020 Hyundai Santa Fe. The contact stated that while his wife was driving approximately 60 MPH, the sunroof shattered outward. The contact stated that his wife was able to drive the vehicle safely back to the residence. The vehicle had not been taken to a dealer nor an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 72,000.

On the morning of February 20 2026 at around 6:35am. I was on my way to work when the engine light started flashing and the speed started to decrease. I was traveling on a major highway in heavy rain with a lot of traffic. I had to put on my hazard lights and quickly pull off the road. The code given is P1326 which has to do with the engine and wiring harness. I just purchased the vehicle on Jan. 17 2026. The Carfax stated no open recalls.

I'm reporting a rearview camera issue in my Hyundai Santa Fe 2020. The camera image was previously static/distorted and has now completely stopped working. When the vehicle is placed in reverse, no image is displayed. This creates a safety risk, as the rearview camera is essential for visibility and preventing accidents while backing up. I am aware there has been a recall for similar rearview camera issues; however, my vehicle is not included because the recall is VIN-specific, despite experiencing the same problem.

Around Feb 15, 2026, at ~85,000 miles, the oil pressure warning light began illuminating at idle and extinguishing above idle speed. The vehicle had also been experiencing intermittent hard starts and occasional shuddering at idle — symptoms too subtle for a typical owner to connect to imminent engine failure. An independent mechanic performed a manual oil pressure test: 4 PSI (Hyundai minimum spec is 13 PSI). The authorized dealer confirmed 6 PSI and found metal shavings in the oil pan — the signature of connecting rod bearing wear documented in Theta II GDI engine failures. Dealer recommended full engine replacement ($8,500). Vehicle has been inoperable at the dealer since Feb 19, 2026. SAFETY CONCERN: At 4 PSI with metal debris in the oil system, this engine was at imminent risk of catastrophic seizure. I avoided highway driving after the warning appeared (max 50 mph, city streets only). Had the engine seized at highway speed, loss of power steering and brake vacuum assist would have created serious crash risk. The symptom profile — warning only at idle, clearing at speed, no knocking, no check engine light — is the pattern that puts less-vigilant drivers at risk of seizure at highway speed with no warning. KNOWN DEFECT: The 2.4L G4KJ Theta II GDI is identical to the engine subject to a $210M NHTSA civil penalty (2020), multiple recalls, and a ~$1.3B class action settlement extending lifetime warranties through MY 2019. The 2020 uses the same engine but was excluded. My failure mode is textbook Theta II. Hyundai Service Campaign 9C2 (ECU update for 2019-2020 Theta II, issued Nov 2025) was incomplete on this vehicle — I was never notified. Completed after the engine had already failed. Manufacturer denied coverage (Case #XXX). BBB AUTO LINE claim #XXX filed Apr 16, 2026. No crash. No injuries. No fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Our vehicle has encountered a catastrophic engine failure (burnt valves) due to a known and ongoing issue with the piston rings install in this engine.

HI! Leaking valve cover gasket which damages spark plugs, ignition coils and fuel injector. Defective High Pressure Fuel Pump and fuel injector causing fuel to spray into engine and into engine oil. Large amount of fuel found in oil pan when oil changed. Complaint filed with Hyuandia, no response at this time. Thank you, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving on the road and all of the sudden my car went limp and would only move 45 miles per hour. I took it to the dealer which I have lifetime powertran on my car. It has been there for over a month at the dealer. They asked me to provide all oil changes,services, and registrations. I did that and then fidelity asked them to tear down the engine again to see if I had carbon build up. Then after the dealer did that they ask the dealer to tear the motor down even further to see if the exhaust valve was bad and if it was bad they would not replace my motor. My car consumed so much oil that I was changing my oil so often. I have been renting a car just to get back and forth to work. In my contract it says that the exhaust valve is covered under my lifetime powertran. I feel like hyundai and fidelity are giving me the run around. I took very good care of my car and I have shown that. Hyundai has had alot of problem with there motors with the oil consumption and motors just going limp. I feel I will never buy a hyundai again. I am losing money everyday because of the dealer and fidelity. I need the motor replaced and it was no abuse on my part I took care of my car. I want fidelity to tell me how I abuse the exhaust valve. I did my oil changes and took care of my car. I am still paying on my Hyundai and can't afford another car. I have alot of medical bills that I pay. Any help would be great. Sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving, the engine catastrophically failed without warning, causing an immediate loss of power-assisted braking and steering. The failure occurred while traveling downhill. I was unable to slow or control the vehicle properly and was forced to proceed through a school bus’s flashing lights to avoid a potentially catastrophic collision, resulting in a traffic citation. My son was in the vehicle at the time. A sudden loss of engine power, braking assist, and steering assist while driving presents a serious safety defect. Vehicle was towed to Fred Beans Hyundai in Doylestown where it has been confirmed engine failure. This failure happened immediately and without warning.

Excessive oil burn off. Oil is getting into the cylinder, causing scorching. This causing engine failure.

After 110,000, the engine started using oil and it began to knock. According to the history of these engines, it will lead to engine failure. They have a record of being a lemon engine and there is not a engine of this type that this does not happen. The engine needs to recalled and replaced, They are the Theda II GDI series of 2.0L and 2.4L four-cylinder engines from Hyundai/Kia.

I have a 2020 Hyundai Santa Fe, 2.0T. I recently experienced the following issues; gasoline fumes coming into the car at low speeds, difficulty starting the car when it is cold and hesitation when trying to accelerate quickly. The check engine light came on and the dealer diagnosed a faulty fuel pump and high pressure hoses......on a car with only 49100 miles! The repair cars are estimated at over $1800. This is totally unacceptable and there should be a manufacturer issued recall on the car where Hyundai covers the cost of the repairs.

Excessive oil consumption under warranty, . Hyundai says its normal consumption within 1,000 miles. engine its doing stalls now.

2020 Hyundai SantaFe Limited AWD ... burning excessive oil. This only was noticed because the low oil light intermittently started coming on, and has only started happening in the last few months. low oil indicator flashing - 4QT low, went for an immediate oil change 78788 miles - oil changed 80252 miles - low oil - added 1QT 80628 miles - low oil - added 1QT 81376 miles - oil changed 81999 miles - low oil - added 1QT 82755 miles - low oil - added 2QT These are the most recent events since we started logging it.

On the morning of December 10, 2025, I left my home for an appointment. I traveled for about 15 minutes before entering onto the highway. As I entered the highway, I traveled about half a mile and was scared by a very loud explosion! I pulled over to assess my vehicle and the surrounding area. The sunroof had SHATTERED to pieces, fortunately I didn’t have it open at the time. It was just a miracle I didn’t have an accident from being startled, or receive any cuts or injuries due to this unforeseen event. As I was driving, there was very little to no traffic and I never heard anything like hit the car or window or anything. I called my insurance company and filed a claim. They eventually had me to take it to a Collision Center 12/22/2025. They removed all glass from sunroof, and determined that there was an issue with the glass rack, and it would end up being very costly. My Insurance Provider contacted me to say they would not be able to provide coverage due to the cost and findings of the Collision Center. So they backed out and informed me that I needed to file a claim with Hyundai. So I picked the vehicle up 1/19/2026 from the Collision Center. Then I filed a claim with Hyundai, and was told to schedule an appointment for inspection. I took the vehicle for inspection 1/22/2026, after about a week I was told that the vehicle had been inspected there was nothing they could do. I’m confused as to how the inspection went since there was no glass present in order to check the opening and closing of the car rack. Plus the plastic that the Collision Center placed on it was barely removed. So I picked the vehicle up 1/30/2026. and it’s been sitting in my driveway covered every since. The vehicle has been inspected by a Collision Center, and the Dealership without any success. There were no warning lights of any indication of trouble on the dashboard at any given time, not even when the explosion occurred. The vehicle is available for inspection upon request. Thank you

My engine has been sucking up oil since the day I bought it. Once I hit 100k miles it started sucking up oil faster than the recommended oil changes. I was driving home two weeks ago. I went to get in a major highway and she would not go past 35 mph. I went to trade it in and was told it needs a new engine and a new turbo. This is a known problem and Hyundai will not fix it. This car is not even 4 years old. I got it in April 2021

I had been driving about 1.5 hours when I exited the Interstate and the car engine shut off at a traffic light. When I shifted the car into park and tried to restart the car, smoke filled the cabin. Unbeknownst to me, an oil leak occurred while driving. No warning lights or other indicators that anything was awry. I had the vehicle towed to the nearest Hyundai dealer. Though the suv is under warranty, they say the oil leak was caused by improper oil plug installation at the last oil change. The oil leak caused the motor to seize and the resulting damage is in excess of $10,000. Hyundai says the warranty won't cover this as it is a service issue. Jiffy Lube says their technician did nothing incorrect and they won't take responsibility for the repairs.

Unknown Sometimes when i stop the vehicle the engine shuts off and wont come back on until i put the car in park and turn the ignition off. Not safe at all when your in heavy traffic

Excessive oil consumption. Mechanic who changed oil said oil level was too low and he could find no leaks. He said this is a known Hyundai problem. The dealer acknowledged this. There was no warning light saying the oil was low. It was discovered during a routine oil change.

Transmission issues with DTC light coming on, dealership did software update which did not resolve the problem. Transmission has rough shift and shuddering. Dealership is recommending complete transmission replacement.

I had my oil changed at a reputable service center November 19, 2025 and the mechanic said my oil drip pan and plug needed to be replaced in the next few months because they were showing wear and could fail. He asked if I knew about a pending lawsuit against Hyundai concerning these items causing major issues. I said I was unaware, so I researched it. It seems to be legit. During my research there were multiple reports that many had oil leaking problems and some owners reported that the vehicle completely stopped running. That is especially dangerous driving on an Interstate. I was quoted about $350.00 to replace the pan and plug but I was told to contact the local dealership to see if they would replace it. They wanted $215.00 for a diagnostic plus parts and labor. That is quite a chunk of money for a drip pan and plug.

White pearl paint is chipping off from the vehicle by itself without any outside force. This is outbreaks over all Hyundai white pearl paint vics and they are not account for their defect. This problem eventually cause erosion on the body of the vehicle and treat safety of the drivers and people around it. This seems common issue with my research, please look close into this problem and protect driver and customer who have no power to defend their right.

While driving the oil light started flashing then the check engine light started flashing with no prior warning. The car was checked, it had burnt up the oil in it and then I put 3 quarts in it. It was 200 miles from needing an oil change. The engine had little to no power once oil was put in it. It died on the side of a highway. It had to be towed to a mechanic. There was no prior warning to this incident that the oil was low. This car put me and my child at risk of car accidents when on the road trying to get home with traffic behind me because the car wouldn't accelerate. I called Hyundai and they said they wouldn't help with no recall or extended warranty on the car.

I recently inquired about this vehicle that was for sale at Grayson Hyundai. It's has a KSDS that needs service immediately and the pre-owned manager is not willing to do that; in fact he's refusing because "They aren't Hyundai" when that is a lie and his dealership can definitely do that service. Safety is a huge concern because the engine could potentially catch on fire or worse. Nothing has been inspected or replaced or fixed at this dealership. I did not go to the dealership myself so I don't know what lights could be on. But with the recalls and this KSDS campaign service needing to be done I don't think there is anything else wrong with the vehicle.

The contact owned a 2020 Hyundai Santa Fe. The contact stated that while driving 40 MPH onto the ramp, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact was able to pull over to the side of the road. The vehicle stalled and shut off, and the contact was unable to restart the vehicle. The contact was calling for Roadside Assistance and noticed white smoke coming from under the hood. The stated that the smoke then turned dark brown and then black, and then flames appeared under the hood. The contact grabbed several things of value and exited the vehicle and started running. The vehicle was engulfed in flames, and the EDR was destroyed. The contact sustained minor scratches after falling while running away from the vehicle. No medical attention was sought. The Police and Fire Department were called to the scene. The contact stated that a Police report was not filed due to the incident not being related to a crash. The vehicle was towed to a tow yard. The local dealer where the vehicle was purchased was contacted; however, no assistance was provided. The manufacturer was not notified of the failure. The contact stated that the vehicle had been purchased two months prior to catching on fire. The vehicle was inspected by the Insurance provider and declared a total loss. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 23V181000 (TRAILER HITCHES); however, the VIN was not included. The failure mileage was approximately 94,400.

2020 Sante fe with 59000 miles on it. Air stops blowing cold, I look it up and there is a TSB for the Evaporator Temperature Sensor from May of 2021. This is a safety issue because if you run the air conditioning or defroster if the sensor is bad it clicks off the compressor which can affect the fan and overheat the car. I watched it happen on my car when they ran the diagnostic trying to fix it. It came up as a bad sensor, and it clicked off the compressor. The fact that a 6 year old car with 59000 miles needs work on an air conditioner is ridiculous and in this case not safe.

The contact owns a 2020 Hyundai Santa Fe. The contact stated that while driving approximately 40 MPH, the vehicle started shaking and lost power. The check engine warning light was illuminated. The vehicle was restarted immediately. The vehicle was taken to a dealer, where it was diagnosed and determined that the engine had an air leak with the fuel. The contact added that the leak was stopped after an undisclosed repair, but the failure reoccurred a day later. The vehicle was taken to the same dealer however, the failure could not be duplicated. The vehicle was then taken to the same dealer and was diagnosed and determined that the throttle body needed to be replaced. The vehicle was repaired, but the failure reoccurred two days later. The manufacturer was notified of the failure. The failure mileage was approximately 72,700.

My rear window suddenly shattered while I was driving. My safety was put at risk as it sounded like someone shot into my back window. The vehicle was inspected by state police.

The contact owns a 2020 Hyundai Santa Fe. The contact stated that while driving approximately 60-75 MPH, the Automatic Emergency Braking system engaged erroneously, almost causing a crash. The contacted stated that the failure mostly occurred while driving at highway speeds with no other vehicle nearby. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not contacted. The failure mileage was approximately 90,000.

Maintenance has been maintained on this SUV. SUV has about 20,000 miles. While at a complete stop at stop light, the SUV jerked a few times and when attempting to drive the accelerator pedal the SUV would not respond. I then put in park then back in drive slow acceleration, was able to pull over. After turning SUV off and waiting a few minutes , turned SUV back on engine light is on. Home is 10min. away, engine light is on and acceleration sucks. By time I park the engine light is off. Wait 2 hrs. drive around the block no light acceleration is off. Dealership is not helpful no engine lights can 0914not tell what is wrong with SUV. Its has been a week no engine light but acceleration still fill off.

On [XXX}, my 2020 Hyundai Santa Fe SEL 2.0T (VIN: [XXX] ) experienced sudden complete engine failure accompanied by a strong burning smell. The vehicle would not start or turn over, stranding me and creating a safety hazard. The burning smell indicated potential fire risk. This appears to be related to the known Theta II engine defect that has caused multiple recalls and engine fires in Hyundai vehicles. Despite dealer confirmation that the engine was clean and well-maintained with no customer fault, Hyundai has denied warranty coverage. The sudden failure pattern with burning odor represents a serious safety defect that could endanger drivers and passengers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2020 Hyundai Santa Fe Limited AWD, VIN [XXX] , 30,000 miles. Air conditioning fails to blow cold air; climate control displays -10°F, indicating a defective evaporator temperature sensor per Hyundai TSB 21-HV-002H (2021). Dealer diagnosed evaporator/thermostat failure, quoted $2,500, despite TSB specifying a $30–$50 sensor replacement. Vehicle is 9 months past 5-year warranty but under 60,000 miles. This known defect causes driver discomfort and potential visibility issues (fogging in humid conditions). I have dash photos and dealer quote. Request NHTSA investigate for recall due to widespread HVAC issues in Hyundai models. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Hyundai Santa Fe. The contact stated that while driving at 45 MPH, the check engine warning light illuminated. After scanning the vehicle, the contact received a code for torque converter damage. The vehicle was taken to the local dealer, where it was diagnosed, and the TCM update was needed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed with transmission failure. The vehicle was repaired, but the failure persisted. The oil light was illuminated and then turned off. The contact became aware that the engine oil was 4 1/2 quarts low, and it was determined there was an oil consumption issue with the engine. The vehicle was taken back to the local dealer, where it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a complaint was filed. The failure mileage was approximately 98,000.

The vehicle has been taken in for routine oil changes and other routine maintenance since purchasing in January 2024. On 9/4/2025, just before arriving home from work, the oil light came on. I checked the dipstick and it was dry. There was no oil in the engine. The last oil change was ~3600 miles ago (regular intervals of 5,000 with synthetic oil). I added two quarts of oil before driving anywhere. On 9/5/2025, I took the vehicle into a shop to have the oil topped off and asked if there were any obvious signs of a leak. The mechanic noted there were no signs of a leak, but added that Hyundai had a lawsuit about the Theta II engine consuming an excessive amount of oil and to look into it. Upon looking into the lawsuit, it came to my attention that my vehicle has this engine and this is a likely culprit to the problem. This report was advised to work toward a resolution to the issue.

2020 SantaFe Limited AWD with ~81200 miles. This is the 3rd or 4th time the P07410 code pops up with the Engine Check light. Hyundai said they found no issues and cleared the code, again. There was once when the code came up and it cleared itself after 50 miles. Not sure exactly what the cause is and Hyundai is saying "there is nothing wrong". Most recent occurrence Sept.4.2025.

There is a problem with the car's headlights. They are having to be replaced every couple months. I have taken it to the dealership and they told me it would be several hundreds of dollars to diagnose, but cannot tell me anything upon inspection other than needs replacement. We are having to purchase new bulbs every 2-3 months. One side goes out, then the other. We are being careful when replacing them, not to handle them with our fingers and using the bulb lubricant as advised per the parts store. I have receipts for multiple headlamp purchases.

The roof of my car between the sunroof and the windshield (called panoramic sunroof) shattered as I was driving down the highway. It was about 10:00 pm on a weeknight and there were no cars within sight distance in front of me. When it happened it sounded like a gun shot going off at point blank range and I immediately pulled over and checked for bullet holes. Since it was dark I could not see any damage. Today I took the car and had a small chip fixed in my windshield down by the windshield wipers and the service tech pointed out to me that the roof was shattered. He told me that this happens a lot with this vehicle. So I got online and searched and found a lot of vehicles have reported the exact problem. Down to the sounds of gunshots. So I stopped at my local Hyundai dealership and recorded the conversation. He told me that theres no recalls on this car and It probably shattered by a rock or debris. I told him that when this happened it was late night and no cars within sight in front of me. He didn’t even come out and look at the damage. He said to call my insurance company and I said that is a manufacturer defect and I shouldn’t have to pay for their mistake. When I searched for this on the internet people stated that the dealerships will deny this manufacturer defect and that’s exactly what they said to me. My main concern is that this defect is documented by many vehicle owners from their 2020 vehicles and their Is a recall out for this problem but it stops at 2016 models. In this recall the shattered piece is replaced and there is actually compensation given for people getting scared or dealing with stress dealing with thinking they are getting shot at. I don’t care about any of that. I just want the issue fixed because I did not cause the issue, the manufacturer did. Reason being is that the exact thing is happening to numerous people across the Country. Thank you for your time.

I AM HAVING TO GET AN OIL CHANGE EVERY MONTH FOR THE PAST 6 MONTHS. MY ENGINE LIGHTS COMES ON EVERY NOW AND THEN, AND MY OIL LIGHTS COMES ON EVERY MONTH. SOMETHING IS WRONG WITH THE 2020 HYUNDAI SANTA FE'S AND THE COMPLAINTS ARE BEING IGNORED. I HAVE NEVER MISSED MAINTENACE ON MY CAR SINCE I PURCHASED IT IN 2020 BRAND NEW. EVEN THE PLACES I HAVE TAKEN MY CAR TO GET MY OIL CHANGES SAID THEY HAVE HEARD OF THE SAME ISSUES WITH OTHERS THAT HAVE THE SAME YEAR AND MAKE OF CAR. I SPENDS AT LEAST 45-55 DOLLARS A MONTH JUST FOR OIL CHANGES AND SOMETIMES 16.00 IN BETWEEN THE CHANGES BECAUSE THE LIGHT WILL COME ON BEFORE IT'S TIME FOR THE MONTHLY CHANGE. PLEASE HELP!!!

*Problem Parts:I only could check 1 box- should be Brakes and Steering too *ADAS: Lane Keeping Assistance too Over the course of two days, my 2020 Hyundai Santa Fe experienced a serious electrical and safety system failure. It started with the blind spot monitoring lights flickering in the side mirrors and warnings for Forward Collision Avoidance (disabled), ABS, Electronic Stability Control, Downhill Brake Control, Parking Brake & Brake Fluid (blinking red). The rearview camera failed and the screen remained on the radio display when in reverse. The Lane Keeping Assist Indicator shifted from white/green to orange. The next morning, I had trouble opening the vehicle with the key fob. Auto Hold, Master Warning, Forward Collision, ESC, and Downhill Brake Control lights were now steadily on. The MPH numbers on the dash were blurred, and a message appeared saying “Put in P” even though the vehicle was already parked. The accessories light came on, but the engine would not start. Interior lights continued to work. I had to manually open the car and start it by pressing the fob to the button. While trying to exit a parking garage (where a tow truck couldn’t reach me), more warnings appeared: AWD, Low Tire Pressure, Malfunction Indicator (not engine), and Power Steering. I felt tightness in the wheel and had to pull over. The temp and gas gauges dropped to zero along with the RPMs. I have a newer car battery and recently replaced fob batteries, so this was not a simple battery failure. I’ve reported the issue to Hyundai Consumer Affairs. No recall appears under my VIN, despite similar failures being widely reported in this model. I’m a single parent who typically drives with two young children, including one with serious medical needs. I rely heavily on this vehicle for medical travel. The vehicle has since been towed to a Hyundai dealership for diagnostics. This is a serious safety concern and could have led to a loss of control or failure in an emergency situation

First noticed during the last 3 months that the car seemed under powered during acceleration. Then had 2 incidents where the engine shut off when stopped at intersection to turn. Then on [XXX] I noticed while driving, the oil warning light flashed but did not remain on. Then again it flashed 1 time and did not remain lit. Upon checking the oil I found it to be 3 1/2 quarts low. Oil had been changed at the dealership at 90000 miles and the mileage that day was 93340 miles. No leaks under the car where I park at home or work. Have had all our regular oil changes at the dealership every 5000 miles. No prior oil consumption noted. We have contacted the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nothing just have a question for me and my friends that all own newer Hyundai SUV’s that seem to be having similar seatbelt issues

I have a Hyundai Santa Fe 2020 had it only a year my sunroof is a panoramic and it busted out of nowhere. Nothing hit it just shattered on its own when I was going down the road. I know nothing hit it because nobody was on the road near me and I looked around and saw nothing. I was told to report it here so that’s what I’m doing.

June 2020 I purchased the car brand new 2020 Hyundai Santa Fe SE 2.5L from dealership, after the first year I started having issues with my display monitor just shutting off and my car going idle at red lights or when I’m sitting in traffic. I’ve never been in an accident and I’m not a reckless driver to my standards besides occasional potholes, the car going idle happened 3 times before I reached out to a dealership asking questions only for them to tell me, “it sounds like I’m using the start-Stop feature too much and it’s not recommended to be used often”. So I stopped using it completely. Fast forward throughout the years, it still happened about 5-10 times a year for the past few years, I’ve learned to hurry up and put it in park, give it gas, then put it in drive. Fast forward 2025, Feb I was passed due for an oil change about 300-500 miles the the oil light came on and when I check it myself the oil tank was completely empty, I assumed it was normal since I was passed due for an oil change, and a family friend told me that wasn’t normal, I follow the recommended oil change interval on my warranty paperwork 7,500 even set my car to it, after the oil change my car was fine. I took it in at 130,284 miles, fast forward June 2025, I start my car a morning for work & it’s at 135,658 miles, the oil light comes back on and I notice it’s completely empty again. 2nd time it’s happened this year, and two family friends that are licensed mechanics tell me that’s not normal especially if I’ve gotten an oil change this year & it’s seems like the engine is burning oil too quick. I took it in to get another oil change, tell them about the issue of it being empty when I’ve been this year and it doesn’t seem right, the dealership & a local quick oil change place tells me it’s due to me not bringing it in for regular maintenance. There are no lights on on my dashboard, and when I called the dealership to ask about using the lifetime powertrain warranty I have, I have to pay.

Driving vehicle at highway speed, engine RPMs dropped to less than 1500, could not maintain any speed, CEL illuminated. As soon as vehicle was pull to side of road, it would no longer run. It would start, idle roughly then stall out. Vehicle was towed to Mountain Hyundai in Denver. High pressure fuel pump failed, fuel pump in one cylinder failed, fuel was dumped into oil fouling all spark plugs. This is the second high pressure fuel pump failure on this vehicle.

A few days ago, while driving on one of Chicago’s busiest expressways, my Hyundai 2020 Santa Fe with only 56,000 miles and a complete record of up-to-date maintenance, suddenly started smoking, smoke coming from under the front hood then caught fire without any warning. The fire consumed the entire front end of the vehicle from underneath the car to the top hood of car, to make matters worse, my seatbelt temporarily locked up during those critical moments, compounding the terror of the situation, potential risk to my life and property. I am incredibly grateful that I was able to escape unharmed, but I remain visibly shaken and traumatized by the experience. As you can imagine, this unexpected event has profoundly affected my peace of mind and trust in the safety of Hyundai vehicles. It is extremely concerning that a modern car, properly maintained according to its manufacturer's recommendations, could catch fire during regular operation, no warning lamps, messages or other symptoms of any problems prior to the incident. I have always valued Hyundai’s engineering and safety standards, which is why I find this incident especially alarming. I am uncertain to what component failed the fire department stated it could have been either the brakes or electrical. As of writing this no official inspection to determine cause has been conducted however, I have reported the fire and filed an insurance claim and asked If they are able to determine how this happened to provide me with this information.

Vehicle killed the battery even with new alternator and new battery. Dealership does not know why and it died while at the shop. Vehicle has extremely high oil consumption and light comes on every once in a while. Vehicle started shaking and took to two dealership. Vehicle was diagnosed with a burnt valve in cylinder one. Dealer stated they have not heard of this problem. Called Hyundai representative corporate and was told they never had this problem before and have not heard of it. Out of warranty and was informed I would have to pay for it even though it is common in these vehicles.

Frequent intermittent dash warning lights, no speed indicated, no tach indicated, cycles through warnings of safety systems malfunctioning. No lane departure, no adaptive cruise, no cruise, no forward collision warning, no blind spot warning. The disabling of these systems puts all drivers at risk. Dealership replaced front camera and windshield to fix this issue. Not fixed, continues to alarm at random times while driving.