2020 Hyundai Santa Fe Body & Structure Problems

The roof of my car between the sunroof and the windshield (called panoramic sunroof) shattered as I was driving down the highway. It was about 10:00 pm on a weeknight and there were no cars within sight distance in front of me. When it happened it sounded like a gun shot going off at point blank range and I immediately pulled over and checked for bullet holes. Since it was dark I could not see any damage. Today I took the car and had a small chip fixed in my windshield down by the windshield wipers and the service tech pointed out to me that the roof was shattered. He told me that this happens a lot with this vehicle. So I got online and searched and found a lot of vehicles have reported the exact problem. Down to the sounds of gunshots. So I stopped at my local Hyundai dealership and recorded the conversation. He told me that theres no recalls on this car and It probably shattered by a rock or debris. I told him that when this happened it was late night and no cars within sight in front of me. He didn’t even come out and look at the damage. He said to call my insurance company and I said that is a manufacturer defect and I shouldn’t have to pay for their mistake. When I searched for this on the internet people stated that the dealerships will deny this manufacturer defect and that’s exactly what they said to me. My main concern is that this defect is documented by many vehicle owners from their 2020 vehicles and their Is a recall out for this problem but it stops at 2016 models. In this recall the shattered piece is replaced and there is actually compensation given for people getting scared or dealing with stress dealing with thinking they are getting shot at. I don’t care about any of that. I just want the issue fixed because I did not cause the issue, the manufacturer did. Reason being is that the exact thing is happening to numerous people across the Country. Thank you for your time.

I have a Hyundai Santa Fe 2020 had it only a year my sunroof is a panoramic and it busted out of nowhere. Nothing hit it just shattered on its own when I was going down the road. I know nothing hit it because nobody was on the road near me and I looked around and saw nothing. I was told to report it here so that’s what I’m doing.

I was driving and heard a sound like an explosion. When I was able to safely pull over, I examined my 2020 Sante Fe and noticed the panel of glass right before sunroof exploded. No rock hit it, just exploded.

Large sections of paint peeling from vehicle. Paint starts to bubble and then crack in large pieces. One section has peeled and flew onto the windshield while driving. Hyundai has recently had issues with this white color paint and it is continuing to be a problem. Report has been made to Hyundai with no resolution.

While driving on the highway, the front pane of the panoramic sunroof spontaneously shattered. No contact from a foreign object was observed or heard prior to the breakage. The roof was closed, thus our family avoided any glass showering down into our cabin, but this would have been catastrophic had it happened with the roof open. This problem has happened to prior year models of the Santa Fe. Hyundai dealership has agreed to repair the broken sunroof at no cost, however, does not admit fault with the manufacture of the glass.

MY CAR IS SITING IN PARK, RUNNING WITH THE DRIVER'S DOOR OPEN IN MY TOWN HOUSE PARKING LOT. I GET OUT OF MY CAR TO OPEN THE PASSENGER'S BACK DOOR AS WELL AS MY TRUNK FOR HER. I THEN GET BACK INTO THE DRIVER'S SEAT. I AM WAITING ON MY FRIEND TO LOAD HER ITEMS INTO MY NEW SANTA FE FOR AN OUT OF TOWN RETREAT. SHE FINISHES LOADING ITEMS AND PROCEEDS TO GET INTO THE PASSENGER SIDE FRONT SEAT. AS SHE IS GETTING INTO THE CAR, "SHE SAYS SHE NEEDS TO GO TO THE BATHROOM". I TELL HER LET'S GO NOW BEFORE WE GET STARTED ON OUR TRIP. WE WERE SUPPOSE TO BE MEETING ABOUT 10 COLLEGE STUDENTS. SO I GET OUT OF MY CAR SINCE I HAVE THE HOUSE KEYS. MY CAR IS STILL IN PARK AND RUNNING. I DO LEAVE MY DRIVER'S DOOR OPEN ABOUT A 20-25 DEGREE ANGLE. MY FRIEND WALKS AROUND THE BACK OF THE CAR. AS WE ARE WALKING TOWARD MY TOWNHOUSE, I TURN AROUND BECAUSE I HEAR A NOISE. I IMMEDIATELY SEE MY CAR NOT ROLLING BUT BACKING UP ON A SMALL INCLINE UPWARD ACROSS MY PARKING LOT. IT SEEMS TO HAVE PICKED UP SPEED AND THEN HITS THE BACK OF A PARKED CAR IN THE PARKING LOT. MY CAR HITS THE PARKED GRAY CAMRY WITH SO MUCH MOMENTUM THAT IT BUTTERFLIES MY DRIVER'S DOOR COMPLETELY OPEN AND THE CAR NEVER SLOWS DOWN. THE CAR CONTINUES MOVING WHILE THE INSIDE OF MY DRIVER'S DOOR SCRUBS THE PARKED CAMRY. AFTER MY CAR MOVES PAST THE CAMRY IT IS STILL MOVING AT AN ACCELERATED RATE. I AM YELLING AND RUNNING TO MY CAR WITH MY KEYFOB TRYING TO PUSH BUTTONS TO GET IT TO STOP. MY FRIEND IS RUNNING AND CHASING MY CAR. SHE IS ABLE TO GET TO MY CAR AND JUMP IN WHERE SHE PUSHES ON THE BRAKES VERY HARD TO MAKE THE CAR STOP. IF SHE HAD NOT BEEN ABLE TO DO THAT MY CAR WOULD HAVE HIT A PARKED BLACK TRUCK OR WOULD HAVE JUMPED THE SIDEWALK AND RAN INTO A TOWNHOUSE BEFORE IT STOPPED. ONCE MY FRIEND GOT THE CAR TO STOP. SHE LOOKED DOWN AND IT WAS STILL IN PARK AND WAS NOT MAKING THE DINGING NOISE IT USUALLY DOES WHEN IT IS IN REVERSE.