2011 Hyundai Sonata Body & Structure Problems

My car was broken into and they broke off my door handle and took out ignition parts, a police report was done

The Vehicle: "I have a 2011–2014 Hyundai Sonata with massive underbody rust." The Failed Fix: "Service Campaign 946 was completed on this car in 2017, but it did not work. The rust is now worse." The Safety Risk: "The structural metal is so rusty that I am afraid it will snap while I am driving. This makes the car unsafe." Hyundai is refusing to fix it because the car has a 'branded' (abandoned) title, even though the structural safety issue is still there."

The contact owns a 2011 Hyundai Sonata. The contact stated that while the vehicle was parked, an inspection revealed that the rear frame of the vehicle, located near the passenger’s side, was severely corroded. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 148,757.

Driving from home to a shopping center, approximately 25 miles, I did not observe any unusual noises nor smoke nor dashboard warning lights. Once I parked and shut off the engine in the shopping center parking lot, I observed a small amount of thick, white smoke coming from the hood on the front passenger side of my car, and then the smoke abruptly stopped. I was concerned enough that I decided I should probably move my car to a parking space a bit further away from the store I planned to go into in order to be further away from other vehicles. I started the engine again, and once again, no smoke nor unusual noises nor warning lights. I drove around to the next parking aisle and parked in a different parking space. Once I turned off the engine again, the smoke then immediately started from the right side of the hood again and quickly smoke started coming from the left side of the hood. I was quickly trying to grab my things to get out of the car as I saw the paint starting to peel off of the hood of my car. I was barely able to get out of my car as fire flames and very thick white smoke were then emerging from the hood. A person in the parking lot called 911 for me, and the local fire department arrived and put the fire out that destroyed my car. I am in the process of securing the Fire Marshall's lengthy report. At the present time, my vehicle is at our home where we paid to have it towed.

The interior and exterior driver side door and driver side rear door handles are no longer functional on this vehicle. This is a well known problem with these vehicles that poses a grave safety hazard. In the event of a fire or accident, it would be impossible to exit or gain access to my vehicle without breaking the side glass. I have spoken to my Hyundai dealer and they agreed that it is a known, dangerous problem, however no TSB or recall has been issued. My only recourse is to pay to have this defect repaired. This is the first vehicle I have ever owned that has had this type of issue.

I have a lot of paint chips on car. I see a lot of 2011 same model have the same problem. Most of the paint chips are coming from top of my windshield. I have complained a few years ago also hoping that this issue can be solved.

The rear passenger door will not open from the inside or outside. When my kids are in the back seat, they cannot get out that door and in the event of an emergency on the right side of the car, would be put at great risk not being able to open the left side passenger door. I had just opened the door to retrieve my backpack from the back seat and tried the door again and it was stuck. I unlocked the doors from the front seat and tried again to no avail. I went inside the car to try and open it and despite it being unlocked, it will not open. the interior latch feels like it is not moving anything when I try and open it, but the door acts like it is locked and cannot be opened with the handles. I have not taken it to the dealer yet, but plan to if I cannot fix it on my own.

MY HOOD TO MY CAR KEEPS FAILING DOWN ON MY HEAD EACH AND EVERY TIME I LOOK UNDER THE HOOD . IT JUST RECENTLY START TO HAPPEN AS I NEVER EXPERIENCED THIS BEFORE . MY LOCAL HYUNDAI DEALERSHIP SAID THEY ARE PISTONS THAT NEEDS TO BE REPLACED . IF THIS IS A DEFLECT AS A CONSUMER SHOULD I BE SUBJECTED TO PAY TO REPLACE THE COST TO FIX DEFECTED PRODUCT .,

ENGINE REPLACED IN 2015 AFTER SEIZING AND RECALL OF THETA 11. VEHICLE SERVICED INCLUDING OIL CHANGE AT DEALERSHIP ON 2/11/21. ON 2/22/21 ENGINE KNOCKED TWICE AND VEHICLE STALLED. DRIFTED OFF ROAD, TURNED KEY OFF, PUT CAR IN PARK. WITHIN 3 MINUTES ENGINE WAS ON FIRE WITH FLAMES EXTENDING BELOW CAR. FIRE DEPARTMENT PUT FIRE OUT AND HAD CAR TOWED TO SUBURBAN HYUNDAI SERVICE DEPARTMENT.

A SCREEN CAN LOSE BY THE DRIVER SIDE FRONT TIRE AND TORE THE BUMPER BY THE TIRE. ALSO PAINT CHIPS VERY EASY TO THE FRAME.

ENGINE BAY CAUGHT FIRE AND CAR IS A TOTAL LOSS. ENGINE HAD BEEN REPLACED PREVIOUSLY UNDER SONATA THETA ENGINE RECALL. INDEPENDENT MECHANIC NOTICED THAT THERE WAS A FUEL LEAK IN THE ENGINE BAY. WAS ON THE WAY TO HYUNDAI DEALER WHEN THE FIRE HAPPENED. THE CAR WAS MOVING AT ABOUT 20 MPH WHEN IT LOST POWER AND SMOKE STARTED SPEWING FROM UNDER THE HOOD. EXITED THE VEHICLE AND THE ENGINE BAY WAS ABLAZE WITH 60 SECONDS. NO INJURIES OCCURRED.

TRUNK LATCH WILL NOT OPEN WITH BUTTON NOR KEY. PARKED IN PARKING LOT TRYING TO PUT MY DAUGHTER'S STROLLER IN TRUNK AND IT WOULD NOT OPEN. ALL OF MY ROADSIDE SAFETY EQUIPMENT IS NOW LOCKED IN WITH NO WAY TO GET IT OUT.

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE DASHBOARD CRACKED AT THE MIDDLE OF THE FRONT PASSENGER'S SIDE AIR BAG HOUSING. THE CONTACT STATED THAT THE CRACK WAS EXTENDED ALL OVER THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE POTAMKIN HYUNDAI LOCATED AT 6200 NW 167TH ST, MIAMI LAKES, FL 33014, WHERE THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONSUMER AFFAIRS OF THE MANUFACTURER CALLED THE CONTACT BACK AND STATED THAT THE MANUFACTURER OFFERED TO COVER HALF OF THE REPAIR COST. THE CONTACT WANTED TO KNOW THE COST OF THE REPAIRS PRIOR TO MAKING A DECISION ON THE OFFER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE DASHBOARD FRACTURED IN SEVERAL PLACES. THE CONTACT STATED THAT THE FRACTURE WAS IN CLOSE PROXIMITY TO THE PASSENGER'S SIDE FRONTAL AIR BAG ENCLOSURE. THE CONTACT STATED THAT THE FRACTURE WAS 12 TO 16 INCHES IN LENGTH. THE CONTACT WAS CONCERNED THAT IN THE EVENT OF A CRASH, THE AIR BAG WOULD FAIL TO DEPLOY OR FUNCTION AS INTENDED. THE VEHICLE WAS TAKEN TO RICK CASE HYUNDAI DEALER, (3550 WESTON RD, DAVIE, FL 33331, (954) 994-2397) AND THE CONTACT WAS INFORMED THAT IT IS A COMMON PROBLEM WITH VEHICLE OF SIMILAR YEARS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS APPROXIMATELY 88,100. *DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

MY TRUNK WILL NO LONGER OPEN USING THE FOB, KEY OR BUTTON ON THE DASH. THERE IS NO WAY TO PUT DOWN THE REAR SEATS FROM INSIDE THE CAR. THIS IS A SAFETY HAZARD, IF YOU WERE TO GET A FLAT TIRE THERE IS NO WAY OF GETTING IN THE TRUNK FOR THE SPARE TIRE. THE DEALER WANTS TO CHARGE $524.00 TO FIX IT. THIS IS A MANUFACTURER DEFECT AND SHOULD BE ADDRESSED. IT IS ALSO HAPPENING ON THE CURRENT MODEL YEARS.

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE ENTIRE DASHBOARD CONTAINED SEVERAL EXTENSIVE CRACKS. THE CONTACT WAS CONCERNED THAT THE CRACKS COULD POTENTIALLY AFFECT THE FRONT PASSENGER SIDE AIR BAG COMPONENTS. DORAL HYUNDAI (10285 NW 12TH ST, DORAL, FL 33172, 305-591-5407) INDICATED THAT THE VEHICLE WAS NOT UNDER A WARRANTY AND THAT THE PART WOULD NEED TO BE ORDERED AND REPLACED FOR THE DASHBOARD. THE DEALER DID NOT INSPECT THE AIR BAGS TO DETERMINE IF THEY WERE BEING AFFECTED DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

CRACKS ON THE DASH BOARD BECAUSE OF POORLY MADE MATERIALS THAT HYUNDAI FAIL TO FIX I HAVE NEVER SEEN THOS HAPPEN TO ANY OTHER CARS.

TAKATA RECALL - MY DAUGHTER WAS TRAPPED IN THE RIGHT REAR PASSENGER SEAT BECAUSE THE DOOR WOULD NOT UNLOCK NOR WOULD IT OPEN FROM THE INSIDE OR OUTSIDE DOOR HANDLE. THANK GOD THERE WAS NO ACCIDENT OR LIFE THREATING EVENT GOING ON OR WE WOULD HAVE HAD TO BREAK THE GLASS OUT. IT'S BEEN A WEEK AND THE DOOR STILL WON'T UNLOCK OR OPEN. I WAS TOLD THE DOOR ACTUATOR IS FAULTY AND NEEDS REPLACING BUT TO DO THE REPAIR THE OUTSIDE DOOR HANDLE HAS TO BE BROKEN OFF. THIS IS RIDICULOUS AND UNFAIR AND VERY UNSAFE.

CONTACTED HYUNDAI USA CORP REGARDING RECALL # 10V070000. THIS RECALL CALLS FOR A PROBLEM WITH THE DOOR LATCHES NOT LATCHING PROPERLY AND NOT RESPONDING WHEN TRYING TO OPEN OR CLOSE THE LATCH. I CONTACTED HYUNDAI CUSTOMER SERVICE REGARDING THE ISSUE BECAUSE THEIR RECALL WEBSITE AS WELL AS THEIR AUTOMATIC VOICE RECORDING AT THEIR CUSTOMER SERVICE LINE DOES NOT HAVE THIS RECALL LISTED AS AN OPEN OR CLOSED CAMPAIGN. THE REP ADVISED HE DOES NOT SEE IT IN THEIR SYSTEM AND HE ALSO REACHED OUT TO HIS SUPERVISOR TO DISCUSSS THE ISSUE. THE REP ADVISED HIS SUPERVISOR STATES SINCE IT IS NOT SHOWING IN THEIR SYSTEM, THEN THEY WILL NOT BE ABLE TO FULFILL THE RECALL ON THE DOOR LOCKS. I ADVISED THE CAMPAIGN OCCURRED DURING PRODUCTION, WHERE PRODUCTION HALTED AND THEY FIXED THE PROBLEM TO THOSE NOT PUT OUT ON THE MARKET AND RECALLED OTHERS THAT WERE ALREADY OUT TO FIX THE PROBLEM. REP ADVISED SINCE THE CAMPAIGN WAS CLOSED THEY WOULD NOT FULFILL MY REQUEST. I ADVISED THIS IS A SAFETY RECALL CONCERN AND I ASKED TO SPEAK TO SUPERVISOR AND HAVE THEIR NAME BECAUSE I NEED TO REPORT THIS TO THE NHTSA. REP ADVISED THEY WOULD NOT COVER THIS SINCE IT IS NO LONGER IN THEIR SYSTEM AND REFUSED TO DO FURTHER RESEARCH. REP HUNG UP ON ME AND CALL ENDED.

THE DASHBOARD ON THE RIGHT PASSENGER SIDE OF MY 2011 SONATA IS CRACKED AND IS PROGRESSIVELY GETTING WORSE. IT IS MAINLY OVER THE AIRBAG. I HAVE READ ONLINE OTHER SONATA OWNERS COMPLAINING OF THIS ISSUE. I HAVE CONTACTED HYUNDAI AND HAVE BEEN TOLD IT WOULD BE MY RESPONSIBILITY TO REPLACE IT. I HAVE OWNED OTHER CARS AND HAVE NEVER HAD THIS PROBLEM WITH A DASHBOARD. IT SEEMS THE HYUNDAI DASBOARDS ARE DEFECTIVE.