2012 Hyundai Sonata Complaint Log

The contact owned a 2012 Hyundai Sonata. The contact stated that various functions on the steering wheel including the horn, cruise control, and other electrical functions; all failed to operate as needed. The vehicle was taken to an independent mechanic where the contact was informed that a warranty had been placed on the vehicle for the clock spring which they linked to the failure. The steering wheel also began to stick soon after the diagnosis. The dealer was notified of the failure; however, the dealer could not provide an appointment until months out. The contact then stated that while driving at 65 MPH, the vehicle began to hesitate upon the depression of the accelerator pedal. The contact began to pull over as the EPS(Electrical Power Steering) and several other warning lights appeared on the instrument panel. As the contact opened the door, a fellow motorist had also pulled over to alert the contact that the vehicle was on fire. Soon after exiting the vehicle, the entire vehicle quickly became engulfed in flames. The fire department quickly arrived on the scene and extinguished the fire. The contact was not injured, no other occupants were inside the vehicle, and the contact was unsure if a fire or police report was filed. Some of the grass and trees in the area had caught fire as a result of the failure. The remains of the vehicle was towed to an independent tow yard. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was completely destroyed. The failure mileage was approximately 125,000.

ACTIVE HYDRAULIC BOOSTER failed while driving. 2012 with 114,000 miles on it. Brand new engine and transmission installed from prior recalls. Hyundai dealership said it was covered under anything and would cost $5K to get fixed.

Engine oil level goes low very soon after an oil change less than 1000 miles driven and oil becomes black on dip stick when checking the oil level in between oil changes and there is no noticeable oil leaks. At one point the oil level was below the low level indicator on dip stick.

The starter has been replaced 3 times in the last 2 years. I know this is a hyundai problem because talking to other Hyundai owners have the same issue.

The contact owned a 2012 Hyundai Sonata. The contact stated while driving at an undisclosed speed the low oil warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.

connecting rod bearing failed

The contact owns a 2012 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the contact became aware of smoke coming from the engine compartment. There was no warning light illuminated. The contact stated that there was an abnormal gasoline odor coming from the vehicle. The vehicle was taken to the dealer where it was determined that the fuel pump control module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 126,561.

The driver side seat belt wont click and stay in almost half the time i drive my car… after reading other complaints its looking like this is a common thing. Within the past year ive noticed lots of times that when im going to lock my car with my fob, it wont lock and its because the passenger side lock button on the inside of door is in a stuck between lock/unlock position… resulting in me having to lean over to manually unlock the door even when I’ve unlocked my car with both the fob and inside button… all the sudden i noticed too that my speed control will not work at all and be completely unresponsive most times. It will RANDOMLY work when i try checking it on highway. ive had SO many issues with my taillights going/burning out constantly and now my headlights have gotten really dim. Im scared to drive at night now. They are much more dimmer than a cars should look like usually. Within the past week i just noticed a random big crack in the dashboard on the passenger side as well… noticed that seems to be a common thing and concern of safety with lots of others who own and drive this same vehicle… my first thought was “what if this crack will effect the airbag and make it deploy?” The crack is literally right over and above where the airbag is… plan on trying to take my car to place on OKC that did the anti-theft system software update on my car… but my car has gotten so bad when driving ill be lucky if it makes it there in one piece. My car has started to shake SO bad when im driving!!! Almost “jumping” at times it feels like. This car has been a pretty good car but when there are MULTIPLE complaints of the SAME issues that continuously keep costing us money and its not because of our doing and in fact the manufacturers FAULTY equipment and parts that they used to make these cars… they should most definitely be doing recalls and fixing these problems at no cost!

The passenger rear door will not open from the inside OR the outside. The door lock on the inside of the car will not open. Door is in locked position. Problems like this are all over the internet regarding Hyundai cars. This is a safety issue because someone in the back seat can NOT open the door and are potentially locked inside the car with no way out. This could be life and death if there was a fire, accident, etc. Independent repair center has inspected and confirms. No warning lights. Just happened in September 2024.

I believe this is the same issue as the Hyundai recall #170 (activation of the engine management system's brake pedal override feature). While pressing the accelerator, my car will stop accelerating until I let off the gas pedal and then press it again. This is an intermittent issue and unrelated to any fuel delivery system. I confirmed it was a brake pedal issue because my brake lights would not turn off and I could shift out of Park WITHOUT my foot being on the brake pedal. I feel like this could be a pretty big issue for properly signally drivers behind me as well as when I’m trying to drive in heavy or speedy traffic, e.g., merging onto or within interstate traffic.

We received a recall letter for 198 and 251. We called and made the appointment for September 9, 2024. We took the car at Five Star Hyundai of Macon. 3010 Riverside DR. Macon, GA 31210. Phone: (478) 309-8308. We called in October to check on our vehicle status, so they are still working on it. We called back again because they didn't communicate well with customers and told us the car was ready. We went to the dealership to pick the car and when we got in the car to leave, without doing anything, the brake light came on and didn't move. We were never able to go because of this. The mechanic came and took the car and said let me check. He took the car for a short ride and said we need it to keep it. Then, they called tell us that the car needed a brake module and that would cost us 6700 dollars. I said that is unacceptable because the car worked fine when we took it to you for a free recall. They reduced the price to 3000 dollars and our car is still with them. We want our car fixed and running but this is not the way it should have to be. Our car is still in Macon at 5- star Hyundai. Few more days and we will 5 months without car. They never provide another vehicle. This has put us on a hardship because my husband goes to work early, then comeback and pick me up and take me to work then, he has to picked me up too. We have called the corporate office and have received a case number. The only communication that exists is between the corporate offices of Hyundai and us. The dealer will not return calls or texts. We haven't got any updates recently. They only thing we got told on Christmas time it was we must bring a check or a card to be able to pay. We have been paying insurance on that vehicle for what? If we haven't be able to drive. We are frustrated. We live about 95 miles away from the dealership and we can't check on our vehicle that easy. You don't know how much we regret this and how we really going to know if they are doing a good job or not.

Brake system warning, puts car in limp mode on freeway nearly causing rear end collisions.

When driving (at any speed) car error message comes up that says "Hybryd system warning safely stop and do not drive" then when that light goes out a new warning comes up that says "check brake" at this time the car will slow itself down until the car stops completely - even if you have your foot all the way on the gas pedal. There's no pattern to when it happens, it can happen on any drive at any time. When this happens all I can do is turn the car off and wait to restart car to keep driving. The front brakes have replaced, the back brakes and rotors have been replaced and the brake pump was replaced but, the problem persists. Primarily this is a safety issue if I'm on the highway, or anywhere I can't really pull over. A perfect example of this is on 8/31/2024 my son received a warning citation for "Improper Stopping" the remarks on the citation say " was parked on side of roadway due to car not wanting to accelerate but, could not move outside of the roadway". Basically the car slowed down but, completely shut down in an area that wasn't safe to be parked or sitting. It's dangerous for me and any other driver on the road that's behind me or on either side of me. After researching online it seems this is a common issue that Hyundai has not figured out yet. Other consumers have spent thousands on repairs thru Hyundai and still have not resolved the issue. Please help me figure this out.

The contact owns a 2012 Hyundai Sonata. The contact stated that while driving 30 MPH, the vehicle shut off. The contact restarted the vehicle, and an abnormal knocking sound was coming from the engine compartment with the check engine warning light illuminated. Despite the vehicle repeated engine shut off failure, the contact was able to drive the vehicle to an independent mechanic for service. The vehicle was diagnosed with a rod bearing failure. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 124,000.

Oil consumption engine issues

Butts County Fire and Emergency Services made a report about the car catching on fire. There was an electrical problem and/or the engine caught on fire. My son’s fingers got burned and he was taking to the emergency room. Further neurological damage done to all of his finger tips. No warning car just blew up in fire. My son’s fingers could have died during the car fire.

Vehicle: 2012 Hyundai Sonata Incident Date: August 14, 2024 Location: [XXX] Description of the Problem: The vehicle experienced a sudden and catastrophic fire without warning while in normal use. There were no prior warning lights, messages, or symptoms before the incident. The failure appears to have originated from the electrical system and/or engine (exact cause UNKNOWN), which resulted in the vehicle igniting unexpectedly. Safety Risk: This failure created an immediate and life-threatening safety hazard to all occupants. The vehicle caught fire suddenly, leaving no time to react or prevent injury. There was no crash or external cause associated with this fire. The incident required emergency response from Butts County Fire and Emergency Services, who generated an official report. Injuries and Trauma: My son suffered burn injuries to his fingers, requiring emergency medical treatment. There is neurological damage to the fingertips, indicating lasting physical injury. In addition, my son experienced significant psychological trauma due to sudden exposure to a life-threatening vehicle fire, including acute emotional distress during the incident and ongoing fear associated with vehicle safety. This demonstrates the extreme danger posed by a sudden, unpreventable vehicle fire. Inspection / Confirmation: The incident was documented by Butts County Fire and Emergency Services. At this time, manufacturer inspection is UNKNOWN, dealer inspection is UNKNOWN, and insurance inspection is UNKNOWN. Warning Signs Prior to Failure: There were no warning lights, messages, or symptoms prior to the fire. The failure occurred suddenly and without notice. Defect Pattern Concern: This incident is consistent with known issues involving Hyundai Sonata vehicles, including engine and electrical system failures and reports of vehicle fires. This complaint is submitted to request a formal investigation. Prior Hyundai fire defects reported for this model. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The rear tail lights repeatedly "burn out" and have to be replaced. This endangers me and other drivers when the tail lights are not working. The police have told me to fix it. I took it to the dealer who said it will cost $900 to replace wiring. Hyundai has issued an extended warranty (no recall) for this problem but will only fix it if the wires have melted. I believe this is manufacturer defect that they should repair.

I own a 2012 Hyundai sonata with 114000 miles on it. I have had it since 62000 miles and have replaced a lot of parts to keep it running well. My current issue is the hybrid charging system warning light comes on and the hybrid system will stop working when it does this. It has already left me stuck on the side of the road once. When it did this the car stoped running at a stop sign. Luckily I was able to get car off the road. It shows the pull over hybrid charging system error. So i have tried replacing the battery , replacing the main battery fuse on the 12 volt battery and replacing the orange hybrid battery main fuse. The car still does not function properly and have had it diagnosed with a professional shop and they could not resolve the problem.

Sterling McCall Hyundai at Houston 77074 installed an airbag unit as part of a recall last visit. The airbag light came, and I went to the dealership to fix the light, they said they were not responsible, and they wanted a $490 inspection cost plus the repair, and I had to leave the car for 3 weeks. They scanned the car and airbag showed on the dashboard The dealership must install genuine parts that do not require fixing every couple of months, which is their responsibility. I am flagging the Belvoir on my recall so far. this is not a good reputation for your company I hope this is done urgently to avoid further issues and we maintain a good relationship rather than fighting

2011-2013 SONATA (YF) AND AIRBAG CONTROL UNIT (RECALL CAMPAIGN 174) I did the recall at Sterling Mcall in 10/2022 and I had no airbag light before after I did the recall the airbag light came on the dashboard -The dealers scanned the car and it is visible on the baseboard however the dealer is reluctant to repair it and asked 3 weeks of diagnostic and 500 dollars only for diagnostic and nothing about the repair I showed them the recall repair failure is their responsibility and the airbag should be permanently fixed not to be worried about it from time to time The dealer's excuse is that car titles salvage however the car is being serviced at the dealer and is passing state inspection every year. I filed a complaint in BBB nad the dealer failed to respond and sent me a threatening letter for emailing their executive.

My seatbelt in the front seat does not work effectively. My airbag light is on Recall 169 ANCHOR PRETENSIONER INSPECTION is the recall I see that is associated with my seatbelt Recall 174 AIRBAG CONTROL UNIT Is the recall that I see associated with the airbag light Both recalls say they are completed. I called the Hyundai Dealership and they said reach out to the manufacturer because there are no open recalls on my car. Both are safety concerns that I hope can get addressed.

On July 29, 2024, my 2012 Hyundai Sonata Hybrid was parked in our driveway. About 10 minutes later an engine fire started that consumed the car. The local Fire Departmemt put out the fire but the car was totaled. The fire also destroyed a storage shed and some windows were damaged. The car was taken to the Hyundai Dealer for servicing when the engine light came on on March of 2024. The car was left for a few days with the dealer. The NHTSA Recall Number 23V651000 was not repaired during that service call.

Received Hyundai recall 251 the end of 2023. Car taken to Hyundai dealer in March 2024 and dealer could not make the repairs on the recall. The end of July, the car caught fire (engine fire) when the car was parked for 10 minutes. Car and adjacent structure was destroyed.

Vehicle went over a pothole where the manhole cover was few inches above ground. Vehicle was traveling at 15 MPH. The driver side seat and airbags deployed on it went over the pothole.

Active air lap warning. Active air flap malfunction.

On July 8th 2024 I was driving my already troubled 2012 Hyundai Sonata when I started to smell strong odor of unburnt gasoline which immediately had my red flags go up, I safely pulled off the roadway and opened the hood and the fumes got stronger and stronger, I removed the plastic top engine cover to discover the foam on the underside of the plastic cover was sopping wet with gasoline, and witnessed what appears to be some sort of line or horse carrying fuel to the high pressure fuel pump squirting out gasoline right on to the hot manifold which immediately panicked me and i put tue plastic engine cover back over the top of the squirting fuel line. It comes directly off of the front of the fuel pump with a quick connect plastic hose that seems to have become brittle from the constant heat cool cycles of the engine compartment. I immediately unplugged the car battery negative and was able to gather some disposable towels I had handy in the trunk and was able to place them atop the squirting fuel line and below it as well. But the entire area that houses the spark plugs was full of gasoline and far too much fuel for me to mop up with the towels I had on hand. This is very concerning to me that a plastic hose and connector would be used in such a scenario seeing as how common sense would tell you that over time plastic will become brittle especially with a heating cooling cycle, and I find it even more disturbing that upon contacting the dealership that I was informed that my vehicle was not included in the said faulty fuel line which has led to dangerous thermal events ending in complete loss of vehicle and potential for life loss. So in addition to the now faulty replacement engine that is in my vehicle, along with the non functioning turbo system, and the melted tail light housings, I now have to pay out of pocket to correct a mistake of Hyundai, I have lost total faith in the brand and in my particular vehicle. I do not feel safe driving it and it will sit

The hybrid warning system came on. The ready light is blinking and beeping. The car is jerking

Emergency brake started engaging while the car is in motion. Usually, 10-15 minutes after starting the car. We were told the hydraulik brake booster pump needs to be replaced. The car is at only 60K miles.

The engine in my Hyundai Sonata (replacement engine VIN [XXX] ) experienced a complete internal failure. The component that failed is the 2.4L Theta II GDI engine, which is known for issues related to metal debris, oil restriction, rod bearing wear, and resulting piston and compression failure. The failed engine is currently at the dealership (Carolina Hyundai) and is available for inspection upon request. My safety was put at risk because the engine lost power unexpectedly, ran extremely rough, and became inoperable. A sudden loss of power while driving could have caused a crash, especially in traffic situations. The problem has been reproduced and confirmed by the dealership. They performed a compression test and found all cylinders at extremely low PSI (35–45 psi). The dealer stated the engine cannot perform the required bearing clearance test due to the level of internal damage. Hyundai Corporate initially declined assistance, calling it a piston failure, but the symptoms and damage are consistent with the known Theta II recall issues. The vehicle has been inspected by the dealership, and all diagnostic information has been submitted to Hyundai under PA Reference #XXX. Hyundai Corporate has not yet responded to me with a case manager. Before the engine failure, the vehicle had rough running and loss of power, but no warning lights or messages illuminated on the dashboard. Symptoms appeared shortly before the engine became undriveable. Based on the dealer’s findings and the engine’s known defect history, it is my assessment that the failure is related to the same issues described in Hyundai’s Theta II engine recall (Campaign 132). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Airbag clock springs module malfunction disabling emergency deployment of the driver’s side airbag in the event of a collision. My 2012 Hyundai Sonata 2.0 Turbo with 93,336 miles on it, ending seized up going at highway speed causing instant and complete loss of power. Smoke started coming out from under the front engine compartment hood making me think the car was on fire. Trying to get the car manuvered off the highway and over to the right side of the road I was almost involved in a collision with other traffic. I was scared almost to death. Hyundai Motor America is now refusing to repair my vehicle even though it is covered under their extend warranty.

Airbags light shows up on the dashboard one day and it won’t go away, I was just driving and it came on. No collision has occurred causing airbag light to come on.

while i was driving after picking up my daughters from school the car start giving me a hybrid system warning and a brake message on the dash with brakes not working properly so i stop and get the car tow to my mechanic it was scary since i have my 2 daughter with me my mechanic said the problem is the HECU AND NEEDS REPLACEMENT he tell me there is a recall #251 I call the dealer but they said only cover a fuse no the actual defected part that doesn't make sense I seen a lot of complain of this part going bad hopefully Hyundai do something to make right and fix the actual problem and dont put life on risk like happen to me and my daughters

The engine failed causing my steering and breaks to lock up on the interstate going 70mph surrounded by 18 wheelers, which was a total surprise as my car had no warning lamps on. Fortunately, I was able to guide my Hyundai safely to the side of the highway where I waited 5 hours for a tow truck. After leaving my car at Hyundai for 3 weeks due to an engine recall I was totally unaware of, they informed me they will not approve a new engine due to lack of service history? The only this lacking in my s"service history" are a few oil changes which I did myself due to the engine burning so much oil due to the recall. After eight years in the military as a mechanic I'm pretty sure I can handle an oil change on a sedan. Hyundai also refused to put me in a loaner for any of this process. [XXX] informed me that "my vehicle was effected by the sonata engine connecting rod bearing inspection campaign. Additionally, the warranty coverage for the engines short block assembly (consisting of the engine block, crankshaft and bearings, connecting rods and bearings, and pistons). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Check engine light comes on, brake system malfunction warning message appears and says to pull over, vehicle goes into limp mode. Hyundai dealership says $150 to diagnose problem.

I’ve been having issues with my Gas Gauge not recognizing how much gas I have in my car. I can fill my tank up, and the gas light constantly stays on. I’ve been looking online and came across other Hyundai owners having the same problem. I also have been having what seems to be an electrical issue where my passenger door, does not open and it’s intermittent which also seems to be connected to why my car ceiling light won’t turn on all the time. Lastly, I have to constantly change the head light bulbs and the break light bulb. I’ve owned my car for 3 1/2 years now, and I shouldn’t have to keep having to put money into it when it seems to be a known issue.

There is a widespread issue with the 2012 Hyundai Sonata hybrid transmissions failing as driver's are driving resulting in extremely dangerous and life threatening situations. It is hazardous for drivers, passengers, and other vehicles on the road. I was driving my 2012 Hyundai Sonata hybrid on an expressway when with zero warning the car stopped driving. I easily could have had a car slam into me from behind at a high rate of speed. This was when the car had 79,672 miles on it. The transmission was replaced by Hyundai under warranty. The second transmission on the vehicle has now failed with only 84,984 miles on that transmission. This time, once again, no warning. No engine lights came on or anything. My car began to stop driving on a main highway with a large line of cars behind me. Once again causing a hazardous dangerous condition for me and others. This time, I was able to get to the side of the road. So not only was I in danger while driving and the car failed with zero warning, I was stranded on the side of the road with my very young child in the car. A transmission failing with zero warning with a mother and young child stranded on the side of the road is a secondary hazard to the possibility of us having been hit by a driver behind us as the transmission failed. There are many forums and reports of people having transmission failures with this make and model. Others specifically shared how dangerous of a position it also put them in with no warning. One other gentleman in a forum detailed how he was on an expressway when it happened and how dangerous it was for him. The quantity of not just first transmissions, but second and third transmission replacements failing in the 2012 Hyundai Sonata hybrid and in some cases close model years is alarming. Hyundai needs to take accountability for their poor craftmanship and protect their consumers. This car is a death trap and will get people severely injured or killed.

Saying check brakes and safely pull over hybrid battery failure

I was driving. The tailpipes started smoking I checked engine oil and it was almost empty. No check engine light came on. The engine could have locked up on me on a state hwy that has a 60mph limit! No warning light. No low oil light. No lights came on at all ever. The car still doesn't have any light on but has oil consumption like I've never experienced. The engine was replaced in 2019 and only has about 63,000 miles on it.

On the morning of April 15, 2024, at around 6 a.m., our 2012 Hyundai Sonata Hybrid unexpectedly caught fire and exploded in front of our house. This incident occurred shortly after I started the car and left it to warm up. Smoke and flames emerged from under the hood, quickly escalating until the front of the vehicle exploded, shattering the windows and extensively damaging the driver and passenger sides. Previously, we had noticed a fuel odor emanating from the hood, which we suspected was related to a known fuel recall issue. We brought the vehicle to the manufacturer's attention, hoping for a resolution under the recall. Unfortunately, the manufacturer did not address the fuel smell as part of the recall services and instead billed us for unrelated repairs. This oversight on their part raises serious concerns about the safety and reliability of the recall process and the manufacturer's accountability in ensuring the safety of their vehicles.

The contact owns a 2012 Hyundai Sonata. The contact stated that while driving 45 MPH and depressing the accelerator pedal, the vehicle failed to respond as needed, before the engine seized. The contact stated that unknown warning lights were illuminated. The contact pulled over to the right side of the road and attempted to restart the vehicle several times; however, the vehicle failed to respond. The vehicle was towed to dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 128,000.

The contact owns a 2012 Hyundai Sonata. The contact stated that there was a large crack on the dashboard. The contact was unaware of what caused the crack on the dashboard. The dealer was informed of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

•brake failure •this has happened at indiscriminate times including the highway, suddenly the car tells me to stop driving and the brakes don’t work as they should, no telling this would happen until it occurs. When pressing brakes, a loud noise rumbles through the car and I am no longer able to drive at any speed higher than 5 mph (an issue for being on the road) risk of possible collision as this happens suddenly and gives short time to take action •UKNOWN •was inspected by local dealer, they said it was the primary pressure sensor which is a part of the Hydraulic brake booster pump. They wanted to replace the entire hydraulic unit even though it was only the sensor that was faulty and it would cost me $3,503.61 which is an ABSURD price for an electrical issue that I did not see coming at all and it is a robbery of regular people who need their cars to get to the places they need to be (work and family) this is NOT a luxury, I need my car •no warning signs or lights until the issue actually occurred. The only light that showed was the ABS lights, maybe it’s linked to the recall about the brake fluid leaking causing fires?

The brake lights keep going off, they have been replaced several times. The passenger airbag deployed on a stop sign and cracked the entire windshield. The steering wheel feels like it’s going to come off. Please help

The contact owns a 2012 Hyundai Sonata. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated, and the vehicle stalled. The vehicle failed to restart. The contact replaced the battery, but the vehicle failed to restart. After numerous attempts, the vehicle was able to restart but the failure recurred, and the vehicle stalled. The vehicle failed to restart. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

The contact owns a 2012 Hyundai Sonata. The contact stated that while driving approximately 45 MPH, the vehicle started to lose motive power with several unknown warning lights illuminated before the vehicle stalled. The vehicle was towed to the local dealer who determined that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 15V568000 (Engine). The vehicle had experienced the failure listed in the recall. The failure mileage was 152,000.

The contact owns a 2012 Hyundai Sonata. The contact stated that while his daughter was driving at 65 MPH, an abnormal knocking noise began to emit from the vehicle as the check engine light appeared on the instrument panel. The vehicle began to lose power as the contact's daughter coasted the vehicle into a parking lot. Due to the failure, the vehicle was towed to the contact's residence. Upon investigation, the contact discovered NHTSA Campaign Number: 15V568000 (Engine) which was linked to the failure. Neither the dealer nor the manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 195,000.

My vehicle sometimes stops on the highway. I get the alert hybrid system warning, do not drive. The dealership was charging over $8000 to fix the problem. They even told me they don't know if the problem will be solved after changing my oil pump

The contact owns a 2012 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the contact became aware that the passenger's side headlight was inoperable. The vehicle was taken to an independent mechanic, where it was diagnosed that the headlight bulb socket had failed, and the mechanic determined that the passenger's side headlight assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer for a goodwill repair. The dealer was notified of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 120,000.

See attached document for complaint.