NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2013 Hyundai Sonata. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The contact owns a 2013 Hyundai Sonata. The contact stated that the air bag warning light was illuminated. Additionally, the horn was inoperable. The contact stated that while the vehicle was at the dealer for a software update, the dealer was notified of the failure. The dealer diagnosed that the clockspring had failed and informed the contact that the VIN was not included in a recall. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was approximately 135,000.
Lights flicker especially at night they turn off and on. You can't see and others can't see you because no lights on and off There was no warning lamps or anything letting me know about the problem. Can't drive my car at night because of this problem don't want to cause an accident. No the vehicle has not been inspected yet.
This incident singled happen in a 20 or so miles on my way home commute, no freeway drive. I was driving pulling out of a parking street when I notice the vehicle tendency to pull me forward, even though I was preparing to stop. It continue to have this issue at a stop sign and traffic light. at first it was mild pull as if you are being towed. Sporadic pushing forward, but when I turned to the left I notice that the engine pick up speed on its own and the issue was exacerbated on turns to left and right. The issue continue to the point I stayed at a safety distance from other cars and the pull began to be more aggressive. I was driving slow at that point. With hazards lights on. On arrival to my home driveway and upon putting the car on park the engine RMP jump so high that scared me! The car sounded as if it would take off by its self. I had the foot on my brake and did not pump at that point. I took car to the dealership the next day and it continue to pull at sporadic times I drove slow and cautiously . Noticing that the pull got worse driving on a straight street versus the day before only on turns having more aggressive forward acceleration pulls. The dealer has check the car and has not been able to detect the problem with computer codes and apparently have not been able to reproduce the issue after driving the car. The mechanic, told me to take pictures of engine light if when I drive it has issues, and the light comes up. But not other solution was given.
The steering is very loose and the steering wheel has a clunking noise when turning. The steering wheel itself feels a little loose as well
Steering flexible coupler failed @ 150000 miles causing severe clunk in the steering wheel leading to steering play.
The main power relay for the hybrid battery shorted out causing the safety plug to also short out. I was driving down the road in a rural location and an error message came up on the screen saying hybrid system error, pull over immediately, and the car would not restart after I pulled over. The car was towed to the dealer and the dealer said that the power relay and the safety plug were shorted out. The main issue that I have is that the hybrid system warning light has come on multiple times and the car had to be towed to the dealership. They always said it was a software problem. The hybrid system warning pull over light first occurred 5 or 6 years ago.
Seatbelt retention sensor not working. Not covered for seatbelt repair.
The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed and passing through an intersection, another vehicle involved in a high-speed chase failed to stop at a stop sign. As a result, the contact's vehicle was stuck on the front passenger side door, sending the vehicle careening to the shoulder of the roadway and coming to a complete stop after colliding with a parked vehicle. All air bags were deployed, excluding the driver's and passenger's side curtain air bags, which could have possibly prevented and/or lessened the severity of the injuries the contact sustained. No warning lights were illuminated. The vehicle was towed to a tow yard, where it remained until the contact regained possession. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. A police report was filed, and injuries were reported. The contact was transported to an area hospital, where he received emergency surgery to repair three fractured vertebrates in his neck as well as contusions to his face, which required an extensive hospital stay. The manufacturer was notified of the failure, and the vehicle was inspected; however, it was determined that no malfunction had occurred. The failure mileage was 100,000.
I bought this car brand new and I’m the only driver. I have my oil changed every 3,000 to 4,000 miles. Boiling Springs Tire is the place I get it changed but I have had it changed a few times at Hyundai in Spartanburg. About a year or so ago my oil light came on and I was shocked because it hadn’t been long since I had oil changed. I checked it and it was almost out. I put oil in it and thought maybe boiling springs tire did not put enough in it. Next time i took to Hyundai but kept eye on it. To make a long story short I am having to keep an eye on my oil and adding more about every 200 miles. I know it’s 10 years old but I’ve had cars older than this and did not have to add oil. Other cars older than mine are being recalled and I’m not understanding why 2013 are left out. Please advise as I’m sure I’m not the only 2013 owner having issues with our Hyundai Sonata . I park the car in my carport and there is never any oil on the floor so I’m not sure where the oil is going. I did ask them at the Hyundai place about that and I was informed there were no recalls on mine and it would cost me around $1000 just for them to pull the engine down to check. So I’m just having to keep checking on the oil.
Hi, while driving on the highway. My car lost power. The engine started knocking and got stock on the middle of the road.
The engine knocking plus seat belt doesn’t work
Just financed a 2013 Hyundai Sonata GLS in June, '23. On July 24th,' 23 with approx 91K miles on the car, I was traveling on Interstate-75 N and without any indication that something was going wrong, the engine siezed up and the battery, engine and oil lights all came on simultaneously. I had 2 children, a dog, bicycles mounted on the back, a roof storage bag on top, etc. because we were on the way home from a camping trip. When the engine siezed, I was in the middle of 3 lanes of traffic moving at highway speed, as well as right beside an additional flow of on-ramp traffic entering I-75. I don't even know how we made it to the side of the highway without being smashed in to a million pieces. Just suddenly had ZERO engine power in the middle of the highway, trying to coast on to the side of the road while NO ONE cared that my hazard lights were flashing. We could have all been killed! Ended up baking in the sun, terrified of being hit for over 2 hours on the side of the highway while I made sixteen phone calls trying to get help. And all the idiot drivers not only didn't move over to allow us safe space, but some even rode so close that they were on the rumble strip! We were originally supposed to be home at 2pm. After a towing bill of $427.00, we arrived at 7pm. Now the car is sitting at the dealership while they fight with Hyundai to replace the engine which they said could take months! Meanwhile, to prove that my life is merely a series of sick jokes, one after another, the dealership gave me the EXACT SAME CAR (2013 Black, Hyundai Sonata GLS) as a "loaner." The loaner has already had the engine replaced for the same scenario and currently has 233,000 miles on it! I'm traumatized, I travel hundreds of miles for work every week and now I'm scared to death that I'm going to end up stranded all over again in this loaner car. There are group support pages about this engine failure, all over the internet! Even the replacement engines are failing!
Tail lights constantly burn out. I have now replaced the same taillight harness 3 times and each time it is burned. This is a serious fire hazard
The active hydraulic booster(AHB) failed while I was driving. While driving 70 mph down the highway the car began to beep and immediately the breaks began to lock up and brake pedal went all the way to the floor. All I could hear was grinding and it was hard to stop. A car came close to hitting me because the deceleration was so abrupt. I towed it to hyundai dealership and they confirmed the issue is the AHB. After further research, I learn that this happens more often then expect on this vehicle and at first was very hard to diagnose.
Steering sticks at top dead center. 2013 Hyundai Sonata Limited 2.4 L engine (63K original miles, still under warranty until end of 2023). Steering column coupler was recalled, then replaced under warranty in 2019. When driving at any speed, steering wheel "sticks" at top dead center. When you go to correct steering (as road path changes), you have to over-correct to get steering to respond. This begins a repeating cycle of adjusting the steering (say, to the left,) only to have to then adjust the wheel to the right. It is not an alignment problem. I took the vehicle to the Wilson County Hyundai dealership. Two important take-aways: #1) the Dealer advised this steering issue is NOT covered under Warranty, PERIOD. #2) Dealer advised that the "play" in the steering wheel is considered "normal wear & tear" (for a car with 63K miles). Further, if I wanted to get the steering back to what was once the original/best & easy steering ("one-finger" steering), I would have to replace the steering column at 100% my own cost. Although this issue has been reported by many others, it has yet to be declared a factory defect (thus, not yet a recall issue). I was advised by the Dealer (Service Desk, 'Chris") that it was not a safety issue. To his credit, I was NOT charged for the inspection (originally, I was told it would cost $175 to diagnose). Kudos to the Dealer for not making matters worse by charging me. It will surprise me if this problem is not eventually deemed a recall issue.
I had my original motor replaced with a REMANUFACTURED motor from Hyundai in June of 13 due to faulty headgasket upon pick up of the vehicle 2 days later the REMANUFACTURED motor starting having the same symptoms as the original motor with failing headgasket…I took it to Hyundai of Las Vegas who claims everything is fine when it’s not they told me to take the car back when it’s not safe and to bring it back when the coolant and or oil is empty I have a 12 month 12k mile warranty they they are trying to push off the problem tell it’s up so they don’t have to warranty it
Tail light on but brake lights not illuminating due to bulb melting on the bulb socket. Happened to a lot of vehicle owners online and now happening to me. But no recalls are posted. Was pulled over by police. I checked once I got home and saw that socket is burnt and melted.
My engine seized while driving down a mountain and I had no acceleration at the bottom of the mountain. If I would have been in front of an 18 wheeler while experiencing this failure there is a good chance I would have been in a wreck. Luckily I was not in traffic and was able to find a place to pull over at. There is no where to pull over safely on said mountain unless you’re an 18 wheeler. There is a recall on my engine by Hyundai corporate but there are no dealerships servicing the recall anywhere I can find. The vehicle has not been inspected yet because they are trying to charge me $150 for the inspection that the Hyundai website says is free for the recall. There was no warning to this happening, there was no engine light, oil light, or anything that came on before the engine gave out on me while driving.
When driving with foot on gas car starts to decrease in speed and pedal goes to floor but I lift foot off gas then put back on gas speed increases back to normal
The contact owns a 2013 Hyundai Sonata. The contact stated that upon turning off the vehicle, the rear brake lights remained illuminated. Due to the failure, the vehicle failed to start up due to the battery being drained overnight. The contact researched the failure and discovered how to disconnect the brake lights to prevent the battery from being drained. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 110,000.
2013 Hyundai sonata engine recalls were there. In 2021 November my check engine light is on and reported to Hyundai as well as they asked me to take it to dealer and took it to feldman new Hudson n Michigan and they told me that they did not detect and charged me and they told me that if I replace the lights or some things they I can avoid the charges and again in april2023 light on reported to Hyundai and took to the dealer and they told me that they do not find any error code now again in June 2023 check engine light on reported to Hyundai and took to the delaer LaFontaine Hyundai mi and they dianoized and charged as well as they told me that because of loose oil cap and charged for that s well. Now in July 2023 again engine light is on and informed Hyundai on daily basis for the same and they are saying will call u back but almost 7 days as of 071/13/2023 and no one reached out to me back.
While driving car engine compartment caught on fire. Unknown to me two passing motorist alerted me I pulled over at that time engine was on fire. Fire extuginsh using extuginsher. Car towed to major hyundai of Stroudsburg 1534 north main Stroudsburg PA.
Engine Seized while driving - took to Hyundai dealership in Newport News VA and was advised it was negligence on our part. car was just inspected 2 months prior with no issues. All repairs were completed 05/23/2023 as required by Hyundai. Car does not start and they refuse to fix it. Car engine was recalled and never replaced. Information states it was but dealership refuses to provide records showing it was replaced since it was not. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Driving on a busy interstate with my children, My 2013 Hyundai Sonata started giving hesitation and began to stall out while driving at interstate speeds of 75 MPH and completely dropped to 35 MPH at its own will. I had to limp vehicle off the highway and on to the shoulder to prevent a accident I had to safely drive the shoulder a half a mile to the nearest exit to prevent a sideswipe and couldn’t get vehicle to accelerate anything over 35 mph to the safe destination that I was trying to get my vehicle too. Engine light did not have any indication that there was a problem until after vehicle shut down
The contact owns a 2013 Hyundai Sonata. The contact stated while driving on the highway at an undisclosed speed, the contact pulled over by the local Police because the taillights were inoperable. There was no warning light illuminated. The contact attempted to replace the bulbs; however, the failure persisted. The vehicle was taken to a local dealer where it was inspected; however, the vehicle was not diagnosed, and the contact was advised that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 200,000.
The contact owns a 2013 Hyundai Sonata. The contact became aware that the brake lights were illuminated without the brake pedal being depressed. The contact restarted the vehicle and the failure persisted. The contact stated that due to the brake lights remaining illuminated, the battery terminal had to be disconnected to avoid draining the battery. The contact stated that after one failure, a mechanic pulled over to the side of the roadway and the contact was informed that a sensor related to the brake lights had failed and needed to be replaced. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 18,178.
My vehicle suddenly started to hesitate at a stop light and lunge forward, and the check engine light came on. After trying to drive 45 mph down a road, and get on a highway to avoid stoplights, the vehicle started to gradually slow down and would not accelerate. I managed to drop it off at a nearby auto shop (on a Sunday) and then went in the next day to see what the diagnosis was, and they said I was down 3 quarts of oil and the engine has a serious defect P1326 code, meaning it is consuming oil in parts of the engine it should not be entering. They recommended an entirely new engine, at a cost of around $8000.00, for a 2013 Hyundai Sonata that is not even worth $3500. I have researched this problem, and apparently Hyundai and Kia are actively in a lawsuit over this very problem on many of their vehicles. They are refusing to take responsibility for this issue and are trying to put the repairs on to the customer, for a defect that is a serious safety issue. The car can suddenly stop while on a highway. Hyundai needs to correct this issue for all customers. Unfortunately, we own two Sonata's (and an Elantra that doesn't seem to have the same engine problem) and so we are now faced with suddenly having to find alternate transportation for two vehicles that we have to check the oil levels on daily, and add as indicated, since the engine is consuming the oil at a rapid rate. For clarity, I had only driven approximately 2000 miles after my most recent oil change, and this issue occurred, when I should have been able to drive a minimum of 3000-5000 miles without concern.
The engine lost power while getting on the highway. I was able to let off the gas and then go again. This happened several times. I took the car to the dealer where I bought it new. I found out that there was a recall on the brake stopper. The dealership never mentioned this. They said the program was over and charged me $231 for a part that was recalled. Are they allowed to not inform us of recalls? Please advise. The dealership is Keith Hawthorne Hyundai in Gastonia NC. 704-824-6010
Vehicle died while on a city street, it could not be restarted. It was in the middle of the street with oncoming traffic on both sides. The vehicle would not start for Firestone or the Hyundai dealership. After signing over the car to the dealership on 6/30/23, it was inspected by the service department over a month and a half later (8/9/23). They now say it was part of a safety recall and Hyundai approved it for a new engine. When the vehicle died, there was no warning signs, messages, smoke, sounds, or any other symptoms prior to failure.
In mid-May I was on my way to a funeral about 3 and a half hours away. While going about 80 mph on the interstate, several lights appeared and my car quickly decelerated and would not accelerate. Luckily I had just gotten past the barriers on either side and was able to over to the left of the interstate. I turned the car off, waited a minute, and turned it back on. There were no lights and it accelerated fine. On the way home from the funeral I noticed a small rattling noise (like an acorn in the hood or something). I quickly made an appointment with the dealership to have the fuel injector recall fixed and to have them check on the noise. They claimed they couldn't do anything if there weren't any lights current on. They also claim they didn't hear the noise when they drove around. A month later I'm on the interstate in the far left, the check engine light starts flashing, my car decelerates and I am unable to accelerate. I went from 80 to 60 in a dangerously short time. I put on my flashers and fortunately other drivers let me over so I could pull off on the shoulder. I shutter to think what would have happened if other cars had not been paying attention. I called Triple AAA to have it towed to the dealership. The dealership let me know they had about 50 Sonatas ahead of me on the waiting list to get a new engine (a huge RED FLAG). I still don't know if I need a new engine because they haven't looked at it yet. But I do know that Hyundai better do a recall soon because not everyone will be as fortunate as I was while on the interstate. This will have deadly consequences if not remedied soon. Mileage: 91, 561
HE99 P cabin filter DR Break LightV Air Filter Oil Leak Poss Oil Pan. Now having engine problems and my car was taken to Pennsylvania. My car started smoking.
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 80 MPH, the vehicle lost motive power with the accelerator pedal being depressed. The contact stated that the vehicle decelerated to 30 MPH. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with a greasy taillight bulb, and then later diagnosed with starter failure. The vehicle was repaired; however, the failure persisted. Additionally, the contact stated that four years earlier the engine was replaced due to metal shavings being found in the engine. The manufacturer was not made aware of the failure. The approximate failure mileage was 79,000.
Engine is froze ! Car is disabled!
Excessive oil consumption! About a quart per 500 miles!
Fuel line is leaking as with the recall, but my car shows that it is not part of the recall 189...fuel tube. Problem is the same as the recall campaign 189
My vehicle lost acceleration and the check engine light started flashing June 8 2023. I took to Mike the mechanic and they changed a knock sensor. Picked up car and the car lost acceleration and the check engine light started flashing AGAIN! The car has been sitting at the dealership since June 13. I've talked with hyundai corporate and given a case number bit my car hasn't even been looked at yet! I'm told my car has a lifetime warranty but I can't afford this rental for $300 a week! I'm on week 3 now. The dealership and corporate are not being helpful AT ALL!!! I need my car back asap!
Car has been knocking for a couple of months now, check engine started flashing and it lost acceleration. Towed to shop and code for knock sensor was reading bad. Shop replaced knock sensor, I picked car up and drove away and it happened again. Engine light flashing and lost acceleration, took back to shop and the next day which would be today they said take to the dealer cause it's still reading for knock sensor. My 2013 hyundai sonata 2.0 is now at the dealership in line with the rest of the seized engines. So I have spent $800 ($613 for shop and $200 rental car) and my car is still not drivable. Now I'm back in a rental at$300 a week until hyundai diagnose, test, and approve the process of fixing the issue with my 2013 hyundai sonata 2.0, it has a life time warranty! This will be the second 2013 hyundai sonata I have owned with the engine seizing up! Back in Nov. 2021 I went thru this very same thing!
Engine had reduced power, then I heard a noise from engine area that increased when RPM increased then engine stopped running while driving on expressway. Vehicle still will turn over thus no apparent problems with battery or starter. Looking up VIN showed Hyundai Campaign 162 lists my vehicle for engine recall campaign however your website does not list any recalls when entering VIN on your site. VIN [XXX]. Please confirm. My email is [XXX] or call me [XXX] Sincerely [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
There is a clicking noise in my steering wheel every time I go over a bump or turn my steering wheel left. I was told by the mechanic that it is a coupler and should be under warranty or recall. It is becoming a hazard to steer the wheel
When headlights are turned on, rear window brakelight stays illuminated but both the right and left rear brake lights do not illuminate when foot brake pedal is depressed.
I had the steering coupler replaced on 5/9/22 at the dealer. Now the steering coupler is clunking again & the dealer will not cover the repair. My car is now out of the 10 year warranty and the replaced steering coupler only had a 1 year warranty on it. This part should not have to be replaced yearly.
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 50-60 MPH, the check engine warning light and several unknown warning lights illuminated. Additionally, the brake pedal became firm, and the vehicle failed to respond as needed. The contact stated that she swerved from one lane to the other to avoid a crash. The vehicle then lost motive power in the middle of the highway and failed to restart. The contact and the other passengers remained in the vehicle for their safety. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the engine had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and denied assistance in repairing the vehicle. The failure mileage was approximately 74,000.
My 2013 Hyundai sonatas engine seized up while I was drive it. Lucky, I made it to a parking lot before it completely just died. The car only has 114,000 miles on it and I’ve only had it for a year and a half with no other major issues.
my 2013 hyundai sonata has 121,000 miles. The car is making a knocking sound and it's coming from under the hood (engine). While I was driving the car, the car tried to stall and loss power suddenly and almost cause an accident. Hyundai does have an lawsuit against this, but will they fix my car without warranty?
I was driving and the brake light came on and I lost the brackes
I was driving along and stopped at a double red light. As the light turned green and as I was driving through the first green light, all my dash lights came on my car lost power like it stalled out as I was going through second green light, I was able to turn into gas station and it came to a complete stop. So I put it in park and pushed the brake and button as I normally would to start my car and it wouldn’t do anything?! I had to have it towed and the driver informed me that there has been an engine recall and I never heard of this for my 2013 Hyundai Sonata!! I’m glad I wasn’t going faster and had a place to pull my car into and myself and my son weren’t hit by another vehicle causing us physical harm! I’ve tried several dealerships service centers and have yet to have a call back from any of them!! I’m extremely upset that the engine would shut down like that while I was going at least 35 miles per hour cause I had just got off the highway doing 70 mph! Why would an engine do this with no warning or issue prior to this?
2013 sonata. Constant oil consumption. Had replaced the oil pan and piston, oil caps, pvc valve. Car stalled twice and kept getting check engine lights popping up. Turns out the engine is defective and needs to be replaced. The car is starting at my mechanic right now and trying to figure out how to get it to Hyundai dealer so the engine can be replaced. the car is unsafe to drive right now. my son has the car.
I have owned my car about a year. There were no problems from the beginning but just a few days ago I was waiting in my car and turned the heater on. The strong smell of fuel came through the vents I immediately shut off the vents and took the car home and did not drive it for a few days. After a inspection from myself to see if I could find the issue nothing was found and so I took the car into a shop to have them inspect it. They quickly found that the metal high pressure fuel line was leaking at the connection to the fuel pump. They said I was lucky that the car had not caught on fire during the drive to the shop as the leak was right near the spark plugs and the fuel vapors were very strong. They tried to reestablish the seal and the leak is worse now. The car is undrivable and I will have to replace either the fuel line and/or the fuel pump.
The contact owns a 2013 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated, and then flashed off and on. The contact called the local dealer and was informed that the next available appointment was February 2024. The vehicle was not diagnosed or repaired. The contact stated that she had to adjust the seat to remove the steering wheel lock, which might have caused the failure. The manufacturer was not contacted. The failure mileage was unknown.
All bulbs in vehicle do not work. No matter how many times I have them replaced they continue to blow or not work. Without headlights I cannot drive, without brake lights other drivers cannot see me. This is a HUGE SAFTY ISSUE. I cannot drive my vehicle because lights are malfunctioning.
Data synced from NHTSA on May 4, 2026