2016 Hyundai Sonata Complaint Log

The contact owns a 2016 Hyundai Sonata. The contact stated that while his son was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the dealer where it was diagnosed with engine failure. The dealer informed the contact that the manufacturer had declined the engine replacement due to a lack of maintenance records. The vehicle was not repaired. The manufacturer was made aware of the failure and declined the contact's request for a free engine replacement. The failure mileage was 102,388.

2016 HYUNDAI SONATA. CONSUMER WRITES IN REGARD TO SAFETY RECALL RELATED TO 2.4 LITER ENGINES. THE CONSUMER STATED THE DEALER AND MANUFACTURER WOULD NOT HONOR THE RECALL DUE TO A SOFTWARE UPDATE PREVENTING A SUCCESSFUL REPAIR. THE CONSUMER STATED AFTER THE SOFTWARE UPDATE THE ENGINE WOULD STILL FAIL.

On Thursday June 30th my 2016 Hyundai Sonata started jerking and stopped on me. The check engine light or any of the warning lights did not come on to warn me of any issues on any of the previous days. Since i was at Wal Mart I was able to get it pushed into the service center. The service techs there said that there was no oil in the car and only sludge came out. They changed the oil and I was able to get the car home. The car shook violently as I drove it but I was still able to get it home. Once I was home I lifted the hood to check the engine and noticed the engine covered in oil.I immediately called the dealership and they asked me to call Hyundai Consumer Affairs as oil consumption was a known issue with the Hyundai Sonata. The consumer affairs agent gave me a case number. I had the car towed to Vandegriff Hyundai in Arlington, TX on that same day and waited for a phone call. On 7/18/2022 I was contacted by Hyundai Consumer Affairs and told that the car has two issues. The first issue was that the car was misfiring and the second issue is that the car was burning oil. They told me that I would have to pay out of pocket for new spark plugs and a new coil and that the issue with the car misfiring would be fixed after that. They also told me that I would still have the issue with the car consuming oil and that I would have to pay out of pocket to get the carburetor flushed and cleaned. They also stated that it was not a guarantee that whole motor would be an issue after that. This is a safety issue because the car could have stopped in an unsafe area, on a train track or in heavy traffic where other cars could have slammed into my car as there was no warning or check engine light that told me that the motor would stop abruptly like it did that day.

Ive bought this car used at 30k miles currently at 79k in 2020. Ever since this car has been given me nothing but issues. On 6-24-22 for the third time in two years the car would lose all power going 60-70 mph no gas, no battery engine wouldnt work all while driving on busy I-95. I refuse to drive this car any longer as it is not safe for myself and other drivers around me. This car has got to get taken off the road and or recalled as there have been many reports of this same car with the same issues doing this to other drivers.

I am reporting a serious safety concern involving my 2016 Hyundai Sonata Hybrid, which has experienced multiple hybrid system shutdowns while driving. This includes repeated complete power loss incident on I-90 beginning in June 2022, when my daughter was driving home after her hospital shift. The vehicle displayed a “Hybrid System Warning – Turn Off Engine” message and had to be pushed off the highway and towed. This was the first of several hybrid-related failures that culminated in a full engine replacement under warranty at 82,015 miles — and now, the same hybrid system warning has returned at 127,592 miles, well within Hyundai’s 150,000-mile hybrid warranty. Hyundai is currently denying coverage. I am requesting that NHTSA investigate repeated hybrid system faults and warranty denial patterns in Korean-manufactured Sonata Hybrids.

My daughter’s car just shut off Tried to start the car several times and heard loud knocking noise with oil light flashing. Towed the car to local repair shop and was advised we needed a new engine. We’ve had the car for a year! This is my 2nd purchase of a Hyundai car for my daughter and I’ve realized THEY ARE A PIECE OF CRAP! With the 1st car, we had light replacement issues constantly as well as ac issues. Now we have engine issues. I wanted a safe economical car for my daughter and I’m ending up paying more money on this crap. I’m praying it’s covered under a recall.

I went to my mechanic today to see why my car was making rattling noises coming from the steering wheel. It's been happening randomly for about a year now or more now. The mechanic said he's seen this over a thousand times with Hyundai, and I need to bring it into Hyundai to fix because something is wrong with the "Steering Rack Support Yoke", which is making the noise. If this is happening to so many Hyundai's this should be fixed for free and recalled! He googled it and gave me a whole printout from Hyundai. It says 2011 to 2018 model year Sonata 2011 to 2018 model year Sonata Hybrid 2012 to 2017 model year Azera 2013 to 2018 model year Santa Fe. This is what my mechanic gave me and said all these cars are affected. So why isn't this recalled, it is dangerous because eventually you could loose control of the steering wheel I think and it's going to cost a lot to fix. Thanks

The contact owns a 2016 Hyundai Sonata. The contact stated that the vehicle was taken to the dealer for routine maintenance and the contact was informed that there was a leak in the scored piston cylinder walls and that the part needed to be replaced. No warning light was illuminated. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was no longer under warranty. The failure mileage was approximately 140,000.

Engine caught on fire while driving

While driving at night, the low beams on the vehicle cast a very dark shadow approximately 30-40 feet in front of the car. While traveling, it us very noticeable and downright dangerous. If someone or something is in front of the vehicle, it would be hit. We have seen numerous complaints about this on the internet while searching for dilutions to the problem. Dealer says its within Hyundai specifications, however they have seen the problem and agree its very dangerous. Car was just purchased used, however we did not test drive it at night. It is so noticeable and dangerous that we try not to drive the vehicle at night.

For the past several months I have been experiencing extreme oil consumption. I drive my Hyundai Sonata 2016 an average of 120 miles per week and I am required to put in at least one quart of oil each week. This is not normal and there is a serious internal problem with my engine. I am not leaking any oil whatsoever, therefore, the engine is burning oil . The Planet Hyundai dealership in Golden, CO has told me that they have many cars with the same problem waiting to get their engines replaced under warranty. Planet Hyundai has told me there is nothing more to be done and I need a new engine and to contact Hyundai Headquarters, which I have. I have an extended warranty I purchased when I bought the car and it goes for $100,000 miles or July 2, 2023. My extended warranty has referred me to another Hyundai dealership in the Denver area and they are telling me I need to do a combustion cleaning for approximately $1000. Then I have to wait till I drive another 1000 miles and then they will let me know how my engine is doing? If one Hyundai dealership says there is nothing more they can do why would another Hyundai dealership (MacDonald . Please help and thank you so much for your time.

While turning onto the freeway the steering locked up and would not budge. Power steering light and traction control light came on. Turned car off and back on and it Went away for a few days. Almost crashed into the side railing and other cars on freeway. Dealership said it was the battery and replaced it. A few weeks later the same thing happened pulling out of the garage. Steering locked up and lights came on. Dealership said they could not duplicate the issue. It is locked right now but would need to be towed to a shop.

My car begins to shake cutoffs every time I use the air or drive on May 29,2022 took it to get it look at a repair shop. They diagnosed it with internal engine problems.

The contact owns a 2016 Hyundai Sonata. The contact stated while driving 55 MPH, he became aware of smoke coming from underneath the hood of the vehicle. The contact veered to the side of the road and exited the vehicle. The TPMS, oil pressure, power train, and battery warning lights along with an unknown warning light were illuminated. The contact veered to the side of the road. Upon opening the hood to inspect the vehicle, the contact noticed that oil was leaking onto the ground. The vehicle was towed to the local dealer where it was diagnosed that the engine needed to be replaced, the transmission needed to be flushed, and the drivebelt needed to be replaced. The dealer also diagnosed that the failure was associated NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System). The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 138,100.

The contact owns a 2016 Hyundai Sonata. The contact stated that she initially received notification of NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System) however, after the recall repair was performed, the contact stated that the vehicle would shut off while driving at various speeds. The contact stated that several unknown warning lights would illuminate on the instrument panel during the failure. The manufacturer was notified of the failure and the contact was provided a case number and was then referred back to the dealer for assistance. The dealer performed a diagnostic test and informed her husband that an unknown defective sensor was the cause of the failure. The contact was provided an estimate for the repair. The vehicle had not been repaired. The failure mileage was approximately 89,443.

The contact owns a 2016 Hyundai Sonata. The contact stated while driving approximately 45 MPH and accelerating to merge onto a highway, the vehicle stalled. The power steering and braking functionality remained operational. The contact was able to safely coast off to the side of the road. The contact attempted to restart the vehicle however, the vehicle failed to restart. The contact stated no warning light was illuminated. The contact had the vehicle towed to her residence and called an independent mechanic. The mechanic diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.

The contact owns a 2016 Hyundai Sonata. The contact stated that the vehicle was previously included in NHTSA Campaign Number: 16V726000 (Visibility) and the vehicle was repaired. The contact stated that while driving approximately 50 MPH, the moon roof detached from the vehicle. The contact took the vehicle to the dealer who diagnosed the vehicle and stated that the moon roof needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and filed a case. The failure mileage was 80,142.

When driving at 65+ mph the "Turn off Engine - Check Hybrid System" flashing triangle warning lamp came on, causing me to pull over on a freeway putting myself in danger of collision. After turning off vehicle with no explanation of warning symbol in owners manual I turned vehicle on again after 5 minutes and warning lamp re-illuminated. After waiting 30mins while still on shoulder of major freeway, I reignited engine and warning lamp had disappeared so I drove vehicle home (less than 5miles) and took to Hyundai service dealer the next day and they determined the coolant (water) pump and thermometer needed to be replaced and it was a known issue covered under 100k warranty. My vehicle was at approximately 102,700 miles and I paid for replacement of coolant pump and thermometer out of pocket.

2016 HYUNDAI SONATA. CONSUMER WRITES IN REGARD TO ENGINE FAILURE. THE CONSUMER STATED WHILE ON VACATION THE ENGINE FAILED. THE CONSUMER STATED THE MANUFACTURER DENIED ANY ASSISTANCE. THE CONSUMER STATED THE VEHICLE WAS SOLD WITH AN UNRESOLVED RECALL. THE CONSUMER WAS UNAWARE OF THE RECALL.

Vehicle has excessive oil consumption. Has been an issue for some time now. Same engine is under recall for the rods/valves malfunction. vehicle has had regular maintenance done. there is no aftermarket work done to the engine. Vehicle has been to the dealer for this issue 3 separate times now and the issue is progressively getting worse.

Somehow, either by design or manufacturing defect, a part in the headlamp assembly melts and causes a gap in the illumination of the lights while driving. Technicians have said that this is a progressive issue, rather than some sudden onset, and multiple people have said they've never experienced this before but are having this issue with the Hyundai Sonata.

The contact called on behalf of the driver. The contact owned a 2016 Hyundai Sonata. The contact stated while the driver was driving approximately 30 MPH the vehicle braking system functionality completely failed. Then shortly after there was smoke exhausted from the hood. There were no warning lights. The driver was able to cruise to the nearest parking, got the vehicle down to 5 MPH, and forced the brakes on. Upon exiting the vehicle the smoke became more intense and spread in the cab. The vehicle was destroyed by the fire. The fire department arrived and extinguished the fire. There was a police report filed. There were no major injuries; just minor smoke inhaled. The vehicle was towed to the wrecking yard. There were no medical reports. The manufacturer was not notified of the failure. The approximate failure mileage was 91,000.

Car oil light begin to blank and suddenly killed while driving at over 50mph. No warning. No engine or computer codes. Just sudden failure. The engine is locked I am being told.

The recall for the moonroof wind deflector plate was done. However, with their remedy just being super glue it didn't hold up. Last year I had contacted Long Hyundai, dealership I bought the car from and the dealership I did the recall through and when I arrived they told me I was SOL. Hyundai America said the same thing. I've tried remedying this recall and my partner has witnessed the potential hazard given the plate detaching and the sunroof being left slightly ajar when closed. Three times this deflector plate has came detached and three times it almost caused an accident given the scare.

My 2016 Hyundai Sonata (sport) with the 2.4 GDI theta II seized on me WHILE DRIVING down the interstate on April 14, 2022, no engine light, no warnings, nothing. It was extremely dangerous & also very scary. The car did this at 135,000 miles. I had my Sonata towed to a Hyundai service center after this happened. They did a diagnosis, confirming it needs an engine replacement due to connecting rod bearing failure. They sent in a Prior Approval request to Hyundai and Hyundai DENIED the engine replacement, due to not having Campaign 953 (knock sensor detection software) completed prior to bearing failure. (EVEN WITH having this sensor update done, it would NOT prevent the motor from failing, just tell you when it happened.) That software update wasn't going to save my engine, it was only designed so Hyundai had a LOOPHOLE to deny as many engine replacements as possible and not process these warranties the right and ethical way. They put a faulty engine in my car and it seized and failed at NO fault of my own. But the fault of Hyundai for allowing these vehicles with bad engines to be sold to innocent people who had no idea these engines were made to fail. Hyundai knew the Theta 2 engines were going to fail and STILL allowed these vehicles to be sold and NOT RECALLED knowing the dangers. That is wrong and unethical. It is crucial that these vehicles be RECALLED. Any engine liable to seize while driving 70+ mph on the interstate warrants a RECALL. They needed to be recalled long ago, but instead Hyundai created a loophole by issuing Campaign 953 (knock sensor detection software). It never fixed these dangerous, faulty engines. It's only put more people at risk by not issuing a RECALL on all THETA 2 engines.

The paint chipping and causing rust to car

We were on a road trip and the car was on cruise control. I stopped accelerating and lost power. We had it towed to the nearest aaa approved mechanic. They ran the codes and found P132600- knock signal range performance. The technician found heavy metal contamination in the oil. The motor needs to be completely replaced

I was driving the vehicle, it started making a weird noise, the console lights started flashing and then the engine shutdown and wouldn't start back up.

On April 12, 2022. I was driving with my grandson. I heard some loud engine noise in which I thought was coming from an old red truck next to me. I continued driving and continued to hear the noise after I was away from the truck. I realized the noise was coming from my vehicle (2016 Hyundai Sonata). The interior lights started flashing ( oil light, engine and battery lights) and the car started losing power. I was able to pull over to the right lane by the curb. The engine shutdown and wouldn't start back up. The car was towed to Jeff Wyler Superior Hyundai, 238 W. Mitchell Ave., Cincinnati, Ohio 45232. My vehicle is still there. In January of 2022 I had my car at the dealership for losing power. They repaired it, saying it was the cylinders and then in April 2022 the whole engine shuts completely down.

While driving on the highway in Michigan I noticed the engine RPM not functioning properly. The timing on the engine was off and the shifting was irregular. I pulled over to the side of the road with fear it was going to do more damage internally to the engine. If I had the cruise control on I was in fear of the engine malfunctioning and causing damage to other vehicles on the road. Upon further inspection I noticed the variable valve censor connector had an electrical shortage and burned a hole right through it. I was afraid of more electrical damage that could have turned into an engine fire. So I didn’t drive it anymore.

The contact owns a 2016 Hyundai Sonata. The contact stated that the trunk latch had failed to open. The contact attempted to use the key fob and the key to unlock the trunk however, the latch failed to release. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the trunk latch and key entry needed to be replaced. The vehicle had been repaired. The contact stated that the failure had reoccurred. The manufacturer had been informed of the failure. The failure mileage was approximately 176,000.

The contact owns a 2016 Hyundai Sonata. The contact stated that while attempting to start the vehicle, the vehicle failed to start. There were no warning lights illuminated. The vehicle was not taken to be diagnosed or repaired. The manufacturer had not been notified of the failure. The approximate failure mileage was 54,000.

The engine is still under the orgininal warranty (10 years, 100,000 miles). I took my car to Parks of Hyundai in Gainesville, FL on 09/23/2021 for an issue with engine code p1326. The service manager reset my engine code and told me that their service department is backed up with cars and they cannot help me with my car at this time. Then on April 5, 2022, the issue happened again to my Hyundai Sonata on the interstate, the car engine went into limbo mode in the middle of the interstate and almost caused a large accident. I have the engine code p1326 showing up on their computer I took my car back to Parks of Hyundai on April 5th, 2022. Parks of Hyundai told me that I had to leave my car with them and that they refuse to provide me with a rental. Karl Buchwald, stated that it will take a few days to get to my car, and they will let me know what is wrong with it plus diagonistic fee of $200 even though I provided him with the engine code number thats under the powertrain warranty on the car. I went home and called Corporate Hyundai and opened a case. Case no: 19623500 case manager Emily, number 1(833)462-8722. Corporate Hyundai says I have to pay out of pocket for my rental and then submit my paper work after for possible rental reimbursement. I went back to Parks of Hyundai to check on the status of my car on April 13, 2022, Karl Buchwald, states that it may take 2-3 weeks for them to take a look at my car. When I asked to see what was done on my car, he told service advisor Michelle to enter my car into the system. My car was at their dealership for a week without paperwork. Eric Duke states that since I did not purchase my car at their dealership, the wait time will be longer. I waited 2 weeks and went back to Parks of Hyundai to check on my car yesterday 4/27/2022. Nothing has been done, they said it will be a few more weeks for diagonistic.

I have had NO previous issues with my sunroof. On Thursday, March 31st at approximately 5:30 pm, as I drove home from work. There was a breezing sound immediately after which my sunroof was pulled from the vehicle. Projected about 30 feet in the air according to the witness and crashed in the middle of the road. Fortunately, there was no one hurt or injured. I was shocked and a bit shaken up. I pulled over got out of the car and recover the frame of the apparatus. The front deflector appeared unattached and I had to hold it down to keep from flapping to bring the car home. After some research as to how this major and possibly like-threatening incident could have occurred. I found numerous articles regarding the deflector unbonding and cause tracking issues with sunroof and disengagement. This is highly concerning and I believe Hyundai should be responsible for the repairs in full as this is a safety concern that is the result of defect.

Hello, I have reached out to Modesto Hyundai and consumer affairs since May of 2022. I have been shunned and told nothing is wrong. The message below was sent last year in May. I was turned away because I could not afford the diagnostic even though it was covered under a past warranty recall. I had to complain. A few months later I came up with the money and was told I was given the wrong information the first time. They kept the car for a week,, drove only 30 miles and said it was the battery. I recently had a oil change done at Hyundai in February 2023. They failed to mention the oil everywhere and said everything was fine. The engine stalls on a daily bases. The 2 prior oil changes one said they thought oil was leaking but didn't know from where the other said something was wrong with the oil pan. Also you can smell gas in the cab and the head and tail lights have been replaced 3x each in the last few months. "I have gotten no where with the Hyundai dealership here in my town. I was told I'd have to pay for a diagnostic to see if something is wrong before the vehicle could be checked to see if the engine is failing. I believe this car is a lemon and has stalled on several occasions. I recently had an oil change and was told their diagnostic came out clear yet the engine still acts up and will stall while driving. Will it take for my car to stall on railroad tracks and be hit by a train and killed before Hyundai fixes the issue? Women and children die in in faulty cars because no one would listen. A mechanic told me his friend had the same exact car down to the year and had the same issues and Hyundai said it was infact a recall and they replaced the vehicle. Did Hyundai make it right because he was a man? Is this something I should just look for an attorney for? Please help as I know something is seriously wrong with this car. I was told that Hyundais are safe cars yet I have never felt more unsafe in a vehicle." Thank you for your time. Hoping for the best.

Engine went bad prematurely. After 6 years of routine maintenance and standard commuting the engine went bad at 130k miles. No warning or indications that anything was wrong.

I keep having the same issue with this vehicle's fuel/propulsion system, power train, engine, cruise control. This vehicle is need it's fuel system cleaned now for a 3rd time in less then 2 years. I have done the high mileage maintenance on it as well. I drive the vehicle less than 5,000 miles a year. When I am driving the vehicle, it struggles to speed up, making me press on the gas repeatedly to get to the indicated speed limit. The vehicle does not slow down as it should when pressing on the brakes. I have to press repeatedly over and over and harder on the brakes in order for it to slow down. The vehicle jerks, speeds up without me pressing on the gas and sometimes it will not stop when prompted. I cannot put this vehicle on cruise control, because it speeds up and out of no where, it accelerates causing me to almost collide with another vehicle or object. Even when the vehicle is not in cruise control, the sudden jerks and acceleration puts me, my children and others in harm when it suddenly speeds up, jerks or will not stop in time. It makes a loud noise and jerks even when the car is in a resting position. It loses power, it speeds up when i need it to stay the same speed or slow down. I fear this vehicle is unsafe. I have reported these issues and a few more to the dealership who never responded, so I had to go over their heads, then finally I got a response from their Consumer Affairs' Department, as well as the BBB and they state because of the vehicle's age and/or mileage there is nothing they can do about it. Please help me. This is the only vehicle I have, and I am a single parent who cannot afford another vehicle. What is going on with this car? Why do I have to keep struggling to pay for something to get fixed and it is still not solved. Below, it ask for a date, but it is multiple dates, not just one. I have listed the first time it occurred. Thank you.

Yesterday, my car’s engine/battery/oil lights came on. I pulled over, checked the oil and it was almost completely dry. I went to start the car again and it would not start. After my mechanic checked the starter and battery, they determined that the engine was locked up. My engine could have caught on fire as there was no warning prior.

Hyundai Motor America is doing fraud with its customer’s and putting their lives at danger. They made engines with manufacturing defect. They sent a brochure to their customers to get the software updated for knocking sensors and then placed a lifetime warranty for the issues caused by it including any repair costs. They said the software will detect the knocking noise and will turn on Warning lights (Engine Light) as well as place the vehicle into reduced power, engine protection mode. Their brochure said they have defective engines in 2011-2019 Sonatas, 2013-2018 Santa FE Sports, 2019 Senta Fes, and 2014,2015, 2018 and 2019 Tucsons.I own a 2016 Hyundai Sonata. I did software update and then I started having engine knocking at around 76,000 miles. Sometimes, car automatically loses power on highways/freeways and sometimes it starts to accelerate on its own at very high RPM’s. I contacted Hyundai dealership in Spring, TX (North Freeway Hyundai), which told me that Hyundai doesn’t cover it anymore until unless its complete engine failure. This is not what their Warranty document (Brochure) said. They are denying to take care of the issue which was caused by manufacturing defect and their software update. Their brochure said they will take care of it including any engine repair costs. Their dealership told me that this is just the “Beginning of the engine falling apart”, they can start with putting a new cover on the faulty engine part rather than replacing it, which will cost me $640.50+tax to take the engine light disappear for few days. If they have to fix it permanently, it is going to cost me “Thousands of Dollars” into parts and labor charges. Private mechanic said Hyundai Engines are "Can of Worms" and wont even touch it. As per Hyundai case managers instructions, I ended up spending $435.50 out of pocket without any work done on my vehicle. As per their Brochure, they are making defected engines from 2011. Thousands of people driving those dangerous vehicles.

The Car is flash on Dash boards Check HEV and turn off the engine cause my car to idle. Turn off my car for 20 mins signal gone Then 2 weeks later randomly does it again. Car also flash Check Breaks on dash boards and turn off the engine and it shut my whole car off

My 2016 Sonata se with 85,000 miles is using over 1 qt of all per 1,000 miles . I'm told that this is normal for this type of engine ??? is there any thing Hyundai will do to FIX this oil problem thanks C.W. Mehltretter

The engine is consuming oil at abnormal rate. After receiving an oil change at a credible business the car is out of oil in a week. Hyundai will not check for oil consumption if the mileage is above 85k miles. Myself and my children can be stuck on the side of the road for engine failure due to the lack of oil. Express oil has stated this is not normal and a cause for concern. There are no warning signs for this problem. Only awareness from the performance of the cars decline to run properly.

The engine failed. PIAZZA HYUNDAI in West Chester,Pa confirmed that the engine bearing in my THETA 2 ENGINE failed however HYUNDAI refused to honor their Expressed warranty of 10 year 100,000 mile. This engine is part f the Whistleblower's case which was reported to NHTSA however HYUNDAI refused to replace the engine even though they know they have a major problem with the design and manufacturing of their engine. We have been without our car since March of 2022. We want HYUNDAI to honor their warranty and compensate use for our loss of use of our vehicle during the last 6 months. HYUNDAI knew and knows they have a problem however they have failed to live up to their responsibility. Please contact me as soon as possible via phone and in writing. My cell # is [XXX]. My home # is [XXX]. My mailing address is [XXX]. I have additional documentation on this matter which I will provide to you once you contact m since I'm reporting this on my cell phone. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Took car to accredited service center for routine oil change early. Was given an opinion that the their was internal engine damage and that my engine would blow out if car was continued to be driven. I then had it towed to Hyundai dealership to be serviced and to get a second opinion. Service was done, and told it was a simple issue, after paying $400 after services were complete, I left feeling relieved it wasn’t a bigger issue. Not less than maybe 6 hours later, early sunday morning, I was driving at night on the road and my engine completely blew out on me. My safety was put at risk and others around me on the road as well because I could have caused an accident, if I had been on the high-way going a higher MPH, my engine would have more than likely caught on fire or possibly have caused an accident. Clearly the issue was not fixed and they sent me to drive in a car that was faulty and not fixed, endangering my life and possibly others around me. It has only been inspected by hyundai, but clearly inspection by them is inadequate. No engine light warnings ever appeared. Oil light would occasionally flash on and off but I didn’t think anything of it because, 1) no loud sounds/vibrations were happening, 2) my next oil change service wasn’t until almost over 1,000 miles, as I regularly keep up with maintenance on my vehicle. I would say the on and off oil light was flashing maybe for about a week or so, and this was NOT after prior oil change, this occurred miles and miles after. I have attach pictures from the 1st opinion service, as well as the service I received from Hyundai before incident occured. I have also if needed to be provided, documentation of routine maintenance by Hyundai Dealership and from an accredited service center by the Better Business of Bureau.

Engine is consuming a quart of oil every 400 miles.

Unknown Vehicle made knocking noises and completely cut off on me . The vehicle had an oil change 1 month ago .

Engine is buring oil. I drove about 1,400 miles since last oil change, and my engine had almost no oil. There are no leaks. My driveway is clean. My mechanic says engine is burning oil inside and he put "crazy" amount of oil to top it off today. He told me to change my oil every 3,000 miles instead of 5,000. He has been saying there is an issue with engine buring oil for some time and recommended contacting this agency and dealer.

Car started bucking and slowing on freeway. Took car to dealership October 2021 after 2 weeks, I was informed the car needed a new engine. A few days later I was informed, my battery needed replacement. Three months later, January 31, 2022 while in the freeway, my car started bucking then decelerated from 70 mph to 10-20 mph on the freeway ( only reached 40 mph going down hill). Check HEV system and Check Hybrid system indicator triangles were on. Battery light indicator and engine light indicator also on. I had car towed to dealership. I was informed I needed two plugs replaced. 2 weeks later, the same problem happened again on February 19, 2022 I was informed, I needed two plugs replaced. The plugs were replaced. This time it wasn’t two weeks before the same thing happened again. Warning lights displayed: check HEV system, check Hybrid System, battery and engine lights are on. Car doesn’t accelerate over 15 mph. This vehicle has had several recalls, which I am told all recalls check out fine. No one can find a reason why the HEV, battery and engine lights are on. In the meantime, I’ve purchased a battery, spark plugs, rented a car, spent almost $1000. This vehicle is hazardous and an accident waiting to happen. There has been at least a few engine and electrical recalls. I don’t understand why the car is passing the recalls, but exhibits the problems mentioned on recall. I feel like the dealership is waiting for my engine to fall out of warranty. Either the mechanic or machine isn’t fully operational. I don’t want to be on a freeway the next time my vehicle stops and have an 18 wheeler or other vehicle run into me.

After cold start, car lost power and has set Check engine light codes P0010,P0011, made appointment with Springfield Huyandi, charged $289.33 for the diagnosis of engine oil sludge causing VVT issues. Huyandi will Not cover under warranty,recommended $1400.00 repair, with no help from Huyandi on repair bill.

Manufacturer paint is peeling off hood of car. Problem has been confirmed and photographed by Speck Hyundai. Vehicle and component was inspected by manufacturer.